# Paymode Reviews **Vendor:** Bottomline **Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation) **Average Rating:** 4.2/5.0 **Total Reviews:** 300 ## About Paymode Paymode, Bottomline’s business payments network, is a provider of secure, streamlined payments for businesses in North America. Working with businesses from the mid-market to enterprise level and partnering with some of the largest banks in America, we work to make every step of traditionally manual and cumbersome payment processes simple, secure, and streamlined. We automate business payments for more than 600,000 businesses, allowing for greater efficiency, security and savings. We do this by: o Automating and digitizing payments by switching from checks to ACH and virtual card o Enrolling vendors in our network and ensuring you're not stuck holding sensitive bank account information o Reducing payment fraud risk through technology and expertise Paymode offers a truly comprehensive way to solve traditional accounts payable and accounts receivable challenges for payers and vendors alike. By utilizing Paymode to process payments to your suppliers, your business can save time, save money, realize rebates on your AP spend, and forge stronger relationships with your key suppliers. Your vendors, in turn, will receive enhanced remittance, quicker payments and advanced fraud protection. ## Paymode Pros & Cons **What users like:** - Users highlight Paymode's **ease of use** , appreciating its straightforward navigation and simplified payment processes. (12 reviews) - Users value the **easy payments** with Paymode, enhancing vendor relations and streamlining business operations efficiently. (11 reviews) - Users value the **easy setup** of Paymode, enjoying a smooth transition and streamlined vendor management processes. (7 reviews) - Users value the **efficiency** of Paymode, enjoying streamlined processes and enhanced financial management without complications. (7 reviews) - Users value the **automation features** of Paymode, significantly reducing manual work and enhancing payment accuracy. (5 reviews) - Users value the **flexibility** of Paymode, enjoying customizable routings and diverse payment options tailored to their needs. (5 reviews) - User Interface (5 reviews) - Detailed Information (4 reviews) - Integrations (4 reviews) - Simple (4 reviews) **What users dislike:** - Users frequently experience **delays** with Paymode, leading to frustration due to slow customer support and onboarding challenges. (4 reviews) - Users express frustration with **payment issues** related to fees and slow transfer processes on Paymode. (4 reviews) - Users find the **communication challenges** with vendor onboarding on Paymode problematic and inefficient, causing delays. (4 reviews) - Users express concerns about **excessive fees** associated with Paymode, especially for businesses handling large transactions. (3 reviews) - Users criticize **poor customer support** from Paymode, noting delays and confusion that complicate problem resolution. (3 reviews) - Users find Paymode's **complex setup and cumbersome security requirements** to be frustrating and time-consuming. (2 reviews) - Users find **reporting complicated** , requiring more time and effort due to overwhelming data and ineffective filters. (2 reviews) - Users experience **connectivity issues** , facing login friction that impacts reliability and complicates payment processing. (2 reviews) - Users find the **design improvements** of Paymode lacking, making it difficult to track payments and enhance visibility. (2 reviews) - Users find the **costly fees** for Paymode's premium ACH deter vendors from using the service effectively. (2 reviews) ## Paymode Reviews ### 1. Efficient Automation with Seamless Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Kanchan C. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Paymode?** I love that Paymode offers secure and seamless automation for accounts payable, which reduces manual tasks like data entry, check processing, invoice matching, and reconciliation. This automation saves both human resources and time. I also appreciate that it's easy to integrate with many ERP systems, which improves the accuracy of information and avoids duplicate entries. The integration synchronizes invoice data and payment approvals, minimizing errors due to manual intervention. Additionally, Paymode makes onboarding effortless for vendors, facilitating easy and instant digital payments. Getting started with Paymode was simple, with no complexities involved. **What do you dislike about Paymode?** I am very happy with Paymode. However, customer support response time can be explored for more satisfactory experiences. If it can be made faster, it would be great. **What problems is Paymode solving and how is that benefiting you?** I use Paymode to streamline accounts payable workflows, reducing manual data entry and check processing. Its integration with ERP minimizes errors and its seamless automation saves resources. I appreciate the easy ERP integration and reduced onboarding efforts, enabling quick digital payments. ### 2. Streamlines Payments, Needs UI Updates **Rating:** 3.5/5.0 stars **Reviewed by:** Jessica L. | Chief Project Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Paymode?** I like how Paymode helps to streamline accounts payable and reduce the manual processes. It improves efficiency and reduces manual work by allowing me to send payments, track transactions, and manage vendors all in one platform. This integration means there are less errors for me. **What do you dislike about Paymode?** The user interface feels a bit dated. Reporting functionality could be better. And faster vendor onboarding around, like, the payment statuses. **What problems is Paymode solving and how is that benefiting you?** I use Paymode to get electronic payments from vendors and improve security and efficiency. It streamlines accounts payable by reducing manual processes, allowing me to send payments, track transactions, and manage vendors on one platform, leading to fewer errors. ### 3. Seamless Payments with Reduced Fraud and Costs **Rating:** 5.0/5.0 stars **Reviewed by:** Meyahna C. | Analytic Case Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Paymode?** I really like that Paymode reduces fraudulent activity and has lower processing costs. It's less glitchy compared to the software we used before, and I find it more user-friendly, making it easier for me to navigate. The initial setup was a breeze, and we were able to self-install without any issues. Anytime we needed assistance, it was always available, which is great. **What do you dislike about Paymode?** I don’t have any complaints so far. **What problems is Paymode solving and how is that benefiting you?** Paymode allows us to use multiple electronic payment methods like ACH and virtual cards, reduces fraudulent activity, and has low processing costs. It's also user-friendly, easy to navigate, and less glitchy than previous solutions. ### 4. Secure, Reliable Payment Automation That Speeds Up Cash Flow. **Rating:** 5.0/5.0 stars **Reviewed by:** Belinda S. | Credit Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Paymode?** Replaces paper checks, minimizes payment delays, and is secure and reliable for end users. The automation keeps payments organized, supports a wide network, and enables faster cash flow. It also helps with accounting. **What do you dislike about Paymode?** Unexpected fees, limited functionality, and support issues. Vendors often find the distinction between options unclear, and the sign-up process confusing. Some difficulties syncing with certain accounting systems. **What problems is Paymode solving and how is that benefiting you?** I like how easy it is to use. When I log in, everything I need is right up front on the dashboard, so I can instantly see whether I have a payment. Overall, it’s user-friendly and easy to navigate. ### 5. Easy-to-Use Accounting Integration with Efficient Support and AI-Powered Payments **Rating:** 4.5/5.0 stars **Reviewed by:** Atef F. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Paymode?** Integration with the accounting software and easiness to use. Paymode is also a performing way of payment and has an efficient customer support team. AI enabled, it offers more advanced future for automatizing payments. **What do you dislike about Paymode?** I would say the pricing for the usage is not much competitive comparing to other similar software. I would need to have a comparative analysis to support or cancel my answer. **What problems is Paymode solving and how is that benefiting you?** Automatization of payments, time saving and AI features as well as integration within our software are the must. It helps saving time and reduce duplication and other errors of payments ### 6. Easy, Secure Payments and Organized Invoice Tracking **Rating:** 3.5/5.0 stars **Reviewed by:** Jessica L. | Quality coordinator, Information Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Paymode?** how easy it is to use for electronic payments and the security. allows me to track all invoices in an organized way and its easy for everyone to use for their documentation **What do you dislike about Paymode?** there is nothing I dislike about paymode so far as it has been very useful for both personal and professional matters when it comes to invoicing and auto-pay set up **What problems is Paymode solving and how is that benefiting you?** it is solving the issue of tracking invoicing that I was not able to figure out earlier. paymode allows for easy tracking. also security- I dont have to worry about that anymore ### 7. Easy Payments and Faster Payroll, with Room to Improve Support **Rating:** 3.5/5.0 stars **Reviewed by:** Elliot K. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Paymode?** it allows the business to receive payments in an easy to use format. we are easy to process payroll faster as well due to the efficiency of the program. **What do you dislike about Paymode?** there is nothing I dislike about pay mode. I have only had positive experiences using it since we started working with them. I would say the support could be a little better. **What problems is Paymode solving and how is that benefiting you?** it is streamlining the payment processing. we are able to receive payments for services received in an efficient and timely manner and it keep it all in one organized place. ### 8. Streamlined, Secure Payments with Powerful Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed T. | Process Lead Occupier Solutions, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Paymode?** The best thing about Paymode is its ability to streamline payments securely while reducing fraud risk. It combines speed, automation, and strong compliance features, making it a powerful tool for businesses managing accounts payable and receivable. Fast, secure payments: Paymode enables ACH and virtual card transactions, helping businesses get paid quicker than traditional checks. Fraud prevention: With over $425 billion processed and no fraud incidents in two years, it offers strong protection. Automation: Electronic invoicing and payment automation reduce manual work and errors. Integration: Seamlessly connects with existing financial systems, making adoption easier. Electronic remittance: Provides detailed remittance data in preferred formats, improving reconciliation and reporting. User-friendly interface: Designed for ease of use, so finance teams can adapt quickly. Regulatory compliance: Built-in compliance tools help businesses meet tax and payment regulations. **What do you dislike about Paymode?** The main dislikes about Paymode are its complexity in setup, occasional cumbersome security requirements, and limited flexibility compared to newer competitors. Complex setup process: Some businesses find onboarding and initial configuration more time-consuming than expected. Cumbersome security steps: Frequent password changes and strict login requirements can feel inconvenient, even though they enhance safety. Limited customization: While Paymode offers automation, users note fewer options for tailoring workflows compared to platforms like Tipalti or Yooz. Integration challenges: Certain ERP or accounting systems may require extra effort to sync smoothly with Paymode. Customer support delays: A few reviewers mention slower response times when troubleshooting issues. Pricing transparency: Costs are often customized, which makes it harder for smaller businesses to predict expenses **What problems is Paymode solving and how is that benefiting you?** Paymode is designed to tackle several long-standing problems in business payments, and the benefits flow directly to finance teams and organizations: Manual check processing: Traditional paper checks are slow, costly, and prone to fraud. Payment fraud risk: Businesses face increasing threats from fraudulent transactions and compromised accounts. Lack of visibility: Reconciling payments without detailed remittance data is time-consuming and error-prone. Inefficient workflows: Manual invoice handling and approvals create bottlenecks in accounts payable. Integration gaps: Many payment systems don’t connect smoothly with ERP or accounting platforms. Benefits You Gain Faster payments: Electronic ACH and card payments reduce delays, improving cash flow. Enhanced security: Strong fraud prevention measures protect both payers and suppliers. Better reconciliation: Detailed electronic remittance data makes matching payments to invoices easier. Lower costs: Eliminating paper checks and manual processes reduces administrative expenses. Streamlined operations: Automation frees finance teams to focus on strategic tasks instead of repetitive work. Supplier satisfaction: Vendors appreciate quicker, more reliable payments with clear remittance details. In short, Paymode is solving the inefficiencies and risks of traditional payment methods, and the benefit is a more secure, cost-effective, and transparent payment process. ### 9. Simple Vendor Payments with Versatility **Rating:** 5.0/5.0 stars **Reviewed by:** John Anthony H. | Purchasing Manager **Reviewed Date:** November 24, 2025 **What do you like best about Paymode?** I like Paymode because it offers simplicity and ease of use for my vendors, which is crucial for seamless business operations. Its low fees are particularly attractive, as they make it enticing for vendors to join and become part of the Paymode community. The availability of a fee-less program further enhances its appeal by providing a basic level of service without additional costs, offering both my vendors and me versatility in managing payment receipts and processes. Additionally, Paymode's versatile payment system stands out as it provides my company options on how payments are sent, including the ability to pay vendors through EFT without incurring costly ACH fees. This flexibility in payment methods is invaluable for accommodating different vendor needs and preferences, and it enhances overall financial management efficiency. **What do you dislike about Paymode?** I find the communication aspect when adding new vendors on Paymode problematic. It shouldn't be as challenging as it currently is, which could complicate or delay the process of onboarding vendors efficiently. **What problems is Paymode solving and how is that benefiting you?** I use Paymode to ensure vendors get paid easily with low fees, offering versatility in payment options and attracting vendors. ### 10. Excited for Paymode's Potential Over Nexus **Rating:** 4.5/5.0 stars **Reviewed by:** Titi A. **Reviewed Date:** November 17, 2025 **What do you like best about Paymode?** I appreciate how Paymode facilitates real-time connections with vendors, making it easier to receive timely invoice updates and allowing vendors to track the processing of checks and ACH payments. I am particularly excited about the prospect of eliminating the issues we currently face with Nexus, especially in terms of approvals. The ability to receive real-time updates on vendors, such as address changes or where checks need to be mailed, is something I look forward to. Additionally, I expect that approval processes will flow more quickly and effectively through queues, streamlining operations significantly. The initial setup with Paymode was pretty easy, which is quite commendable as it ensures a smooth transition from Nexus Payables. Furthermore, the anticipation of improved efficiency and effectiveness, based on its performance and feedback I've heard thus far, contributes to my enthusiasm for starting with Paymode. **What do you dislike about Paymode?** Nothing noted as of right now. **What problems is Paymode solving and how is that benefiting you?** I use Paymode for real-time vendor updates, smoother approval flows, and receiving timely invoices, enhancing connectivity and efficiency with vendors. ### 11. Streamlined Invoice Management with Customizable Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew C. **Reviewed Date:** November 13, 2025 **What do you like best about Paymode?** I appreciate how Paymode allows us to manage our data with accounting, particularly in tracking payments and facilitating easy and accurate payments to vendors. The platform's interface is another aspect I love; it's highly customizable, enabling me to highlight the details that are most important to my accounting needs. This level of customization provides the quick and easy access necessary for ensuring payment processes are accurate and successful. Additionally, the initial setup of Paymode was impressively smooth, which I found quite appealing. **What do you dislike about Paymode?** I find looking at the DPA Number a bit confusing because it doesn't clearly show which property it is associated with. This makes it challenging to ensure payments are tracked correctly in reports. Adding the property code right after the DPA Number or in another column could improve clarity. **What problems is Paymode solving and how is that benefiting you?** I use Paymode to manage data with accounting, track payments, and pay vendors easily and accurately. The customization of interface details provides quick and easy access, ensuring accuracy in payments and successful processing. ### 12. Effortless Vendor Payments, Seamless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** maggie M. | Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Paymode?** I really like how the module is set up in Paymode, particularly appreciating the organization setup which streamlines the process for paying vendors and approving invoices. The seamless setup makes it easy to manage these tasks efficiently. Furthermore, setting up vendors and verifying invoices is made straightforward with Paymode, removing complexity from these necessary tasks. The initial installation of Paymode was also notably smooth and simple, which made it easy for our company to integrate and start utilizing this tool without hiccups. These aspects collectively contribute to a very high likelihood of me recommending Paymode to others, clearly reflecting a satisfaction score of 10 out of 10. **What do you dislike about Paymode?** I would like Paymode to have a better color contrast. The current color scheme could be improved to enhance visibility and ease of use. **What problems is Paymode solving and how is that benefiting you?** I use Paymode to set up vendors and verify invoices, streamlining our vendor and invoice processes efficiently. ### 13. User-Friendly Platform with Excellent Support and Versatile Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Paymode?** The website is straightforward and user-friendly, making it easy to navigate and understand. It offers a variety of report options to suit different needs, all of which are compatible with multiple export formats. The information provided in the reports is clear, detailed, and accurate, which greatly supports a smooth cash app process. Additionally, the Paymode support team is very helpful and proactive. **What do you dislike about Paymode?** The fees associated with receiving payments can be quite significant for companies that handle large transactions. Paymode is a platform that our customers insist we use, and it requires us to upgrade to the premium version in order to access remittances compatible with our cash app needs. This fee structure has brought about a notable change for our department. **What problems is Paymode solving and how is that benefiting you?** Most of our national customers use Paymode for their payments. Being able to work with our customers' preferred platform has been valuable in supporting our business relationships. The reports and remittance information we can access through Paymode have also made our cash application process much more efficient. ### 14. Effortless Payments, Maximize Free Time **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin C. **Reviewed Date:** November 24, 2025 **What do you like best about Paymode?** I love how Paymode simplifies my rental payments, making them easy and seamless, eliminating any worries about missed payments or timing. I really appreciate its ease of access, simplicity, user-friendliness, and overall convenience. The software effectively reduces the time I spend on monthly payments since I no longer need to write checks or visit the bank; it's all automatic, which allows me to focus on other important tasks. Moreover, the initial setup of Paymode was extremely easy, seamless, and quick, enhancing its appeal and making it a standout choice for managing payments efficiently. **What do you dislike about Paymode?** I don’t have any dislikes. **What problems is Paymode solving and how is that benefiting you?** I find Paymode makes rental payments easy and seamless, reducing my worries about missed payments. It saves me time as payments are automatic, eliminating the need to write checks or visit the bank. ### 15. Streamlined A/P Automation with Easy Usability **Rating:** 4.0/5.0 stars **Reviewed by:** Kelli C. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Paymode?** I like how Paymode automates accounts payable by streamlining processes. Its ease of use is another standout feature for me. I also value the A/P feature, which automates the entire invoice process, efficiently capturing, matching, and coding invoices. **What do you dislike about Paymode?** Set up time **What problems is Paymode solving and how is that benefiting you?** I use Paymode to automate Accounts Payable, streamlining processes. It automates the entire invoice process, capturing, matching, and coding invoices. ### 16. Streamlined, Transparent Payments—But Exceptions and Vendor Enrollment Feel Slow **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2026 **What do you like best about Paymode?** It simplifies and standardizes the payment process. The platform significantly reduces manual work. It centralizes everything in one place. And I like its transparency. It provides clear status tracking. Also, integration with SAP makes workflows easier. **What do you dislike about Paymode?** Centain workflows, especially when handling exceptions or special payment cases are not always very flexible. Although I understand it is good for security, but vendor enrollment process is sometimes slow. **What problems is Paymode solving and how is that benefiting you?** It solves inefficiencies and risks in traditional payment processes. And it also improves the lack of visibility in payment workflows. Fraud risks are also reduced. ### 17. Transparent and Easy to Work, but Virtual Card Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Nick S. **Reviewed Date:** November 13, 2025 **What do you like best about Paymode?** I find Paymode incredibly useful for its transparency, which allows me to easily keep track of processes and transactions. Its user-friendly interface makes it easy to work with, letting me focus on tasks efficiently without needing to worry about unnecessary complications. The setup process was straightforward and simple, which reduced downtime and allowed me to integrate Paymode into my workflow seamlessly. Additionally, I greatly appreciate the ability to conduct remote check runs, which offers me the flexibility to manage my financial tasks from anywhere. Overall, Paymode provides an intuitive and efficient platform that enhances my work experience significantly. **What do you dislike about Paymode?** Virtual card payments get automatically declined. **What problems is Paymode solving and how is that benefiting you?** I use Paymode for remote check runs, benefiting from its transparency and ease, allowing me to check tasks later. ### 18. Effortless Payment Handling with Paymode **Rating:** 5.0/5.0 stars **Reviewed by:** Brian P. **Reviewed Date:** January 16, 2026 **What do you like best about Paymode?** I find Paymode very easy to use and appreciate its excellent service. The software makes it easy to download daily payments and remittances, which I find really convenient. I also value the remittances advice feature. The initial setup process was very easy, which was a nice surprise. I used Paymode to download into our Cash App tool, and everything has been good so far. **What do you dislike about Paymode?** Too new at this point **What problems is Paymode solving and how is that benefiting you?** I find Paymode offers easy download of daily payments and remittances, enhancing the use of our national accounts Cash App. ### 19. Frustrating Experience with Ineffective Features **Rating:** 1.0/5.0 stars **Reviewed by:** William D. **Reviewed Date:** December 06, 2025 **What do you like best about Paymode?** Nothing except for receiving electronic payments to my business checking account **What do you dislike about Paymode?** I don't think any of the features are at all impressive or functional. It's somewhat confusing, if anything, and extremely frustrating when you're trying to solve a problem like getting your transfers to your bank correctly when you've made an error and it takes days for someone to review it. By that time, they've sent the payment back to the payee. Horrible customer service. Customer service agents are very nice, but they're based in India. They have no idea what's going on. **What problems is Paymode solving and how is that benefiting you?** So far, Paymode hasn't managed to solve any of my problems. ### 20. Extremely Helpful Rep Supporting Our Move to Paymode ACH **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Paymode?** My rep, Marina.Phillips@bottomline.com, has been extremely helpful in aligning our goals of moving all Paymode CC customers over to the Paymode ACH payment platform. **What do you dislike about Paymode?** Currently, we have no issues or concerns with Paymode or our Rep. **What problems is Paymode solving and how is that benefiting you?** Paymode has worked hand in hand with us to convert credit card paying customers over to ACH paying, which results in cost savings for our company. ### 21. User-Friendly Interface, But Transition and Support Need Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Paymode?** Its user interface is easy to navigate and the integration between Paymode and Nexus seems to work well. **What do you dislike about Paymode?** The transition from NexusConnect to Paymode was poorly rolled out causing an uptick is customer issues and frustration from poor customer service response quality and time. Paymode will also deactivate payer connections with no warning, nor does it give us, the client, a rejection reason. We only know that this occurs when a vendor reaches out asking us why we rejected them. **What problems is Paymode solving and how is that benefiting you?** Paymode makes it easy for vendors to connect to us to send over invoices. ### 22. Excellent Reporting and Dedicated Account Support **Rating:** 5.0/5.0 stars **Reviewed by:** Miranda D. | Senior Accounts Receivable Specialist , Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2026 **What do you like best about Paymode?** I like that there is reporting and that we have a rep that covers our account **What do you dislike about Paymode?** There is nothing I dislike about paymode. **What problems is Paymode solving and how is that benefiting you?** Faster payments by customers using ACH ### 23. Paymode Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2025 **What do you like best about Paymode?** What I like best about Paymode is being able to easily look up payments and their details. **What do you dislike about Paymode?** There isn't anything I dislike about Paymode. **What problems is Paymode solving and how is that benefiting you?** It is helping me by providing payment information for one of my tenants. It is benefitting me for recording purposes. ### 24. Seamless ACH Integration with Zero Downsides **Rating:** 5.0/5.0 stars **Reviewed by:** Mylah M. | Manager, Cash Application, Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Paymode?** Paymode provides ACH deposit with CTX information that feeds seamlessly into our automation tool. **What do you dislike about Paymode?** We have not experienced any downsides at this point. **What problems is Paymode solving and how is that benefiting you?** Paymode provides electronic remittance details for incoming customer payments that allow our automation tool to post the payment with any processor intervention. ### 25. Easy platform to get paid faster **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Paymode?** The platform is easy to use. You just log in and view your remittances. The funds are deposited right into your account. They send a notification when a payment arrives so there is no guessing and only have to log in to view your payments. **What do you dislike about Paymode?** They have fees. I dont like to pay to receive money that is owed. They have an extra secure website and have to jump through hoops to get logged in. Have to give your cell number to get a code on login every single time. And they make you change your password all the time. **What problems is Paymode solving and how is that benefiting you?** Our company only receives payments from others who have opted to pay in that way. ACH is how this works. Its a simple way to get funded without having to wait for checks and then going to the bank. **Official Response from Paul McMeekin:** > We love it when customers tell us they get paid faster! We think there is value in that and we do charge a small fee to help get your money in the bank faster, so it can get to work for you. Regarding the security. It's something we do to protect all customers and keep the network fraud free. So something which is a (minor) inconvenience helps protect all businesses! Thanks for using Paymode-X! ### 26. Great business partner / product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Paymode?** Approving and Paying invoices are a necessary evil for every company. Paymode makes it "easy". Multiple ways to get invoices into the system. Easy workflows. Great payment options from paper check, ACH or credit card. They are a great business partner to boot. **What do you dislike about Paymode?** Bottomline owned Paymode and they are integrating Nexus Payables/Connect. It has been a rocky road, but things are coming together. Anyone starting now will miss all of the integration growth pains. **What problems is Paymode solving and how is that benefiting you?** Approving and paying invoices... Efficiently! ### 27. Not just invoice routing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Paymode?** I really like the ability to set up different routings for each property in different ways. **What do you dislike about Paymode?** The integration with my enterprise software is not great. It is somewhat manual. **What problems is Paymode solving and how is that benefiting you?** It helps keep track of invoices and makes departments accountable for holding up the process. It also connects with my software to tell approvers if the commitments have funds available. ### 28. Still learning the basics **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Paymode?** Our department’s current system involves using Nexus in cutting manual checks in house and stuffing envelopes, so what’s not to like about integrating Paymode? I am looking forward to migrating over to take advantage of electronic payments and having the service be the ones to sign up vendors. **What do you dislike about Paymode?** I am transitioning from user to user/administrator so I haven’t been exposed to a lot of the pain points yet. **What problems is Paymode solving and how is that benefiting you?** Our department will be transitioning to electronic payments which should decrease paper pushing and ease the load of the line AP specialist. Looking forward to ocr as well. ### 29. Paymode is a good tool it is the vendor campaigning that is painful **Rating:** 3.0/5.0 stars **Reviewed by:** Kathy F. | AP manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Paymode?** Payment detail and remittance detail. I like seeing payment files and ease of exceptions **What do you dislike about Paymode?** Admin function is painful and the amount of data is overwhelming. I need to spend more time in reporting. The fatter the filters do not stay put! **What problems is Paymode solving and how is that benefiting you?** Allowing ACH payments ### 30. Fairly new to the software. About 1 year of experience. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Paymode?** The automation is great. I like that it seems to continuously evolve. Invoices being uploaded automatically is a plus as well. **What do you dislike about Paymode?** The updates will help with this, but the process of splitting images with multiple invoices is not great right now. Having to log in multiple places (Nexus Payables/Nexus Connect) isn’t great either. But both issues seem to be getting corrected the the transition. **What problems is Paymode solving and how is that benefiting you?** Automating payments, and the uploading of invoice images. ### 31. Corporate Accounting Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Paymode?** Easy invoice payment process for our company **What do you dislike about Paymode?** Refund times. And the fact that when a vendor is deactivated it doesn’t transfer to RealPage **What problems is Paymode solving and how is that benefiting you?** Solving problem is that it makes payment process easier ### 32. I can count on Paymode-X **Rating:** 4.5/5.0 stars **Reviewed by:** Denise R. | Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Paymode?** Making payments through Paymode-X is very easy. You simply send them a file with the payment information and they make the payment by check or ACH. Paymode-X houses the banking information for our vendors so I don't have to. They verify the validity of each vendor and bank information, so I don't have to. They provide good remittance details to vendors, so I don't have to. I can use Paymode-X as much or as often as I need to. I can future date payments. I can verify information on the Paymode-X website and can provide proof of payments to vendors when needed just by using their website. If the file I send to Paymode-X has an error, they alert me quickly as to what line has the error and give clear instructions on how to re-submit the file for payment processing. **What do you dislike about Paymode?** Like with many companies, customer support on the phone can be difficult to achieve; I believe this because everyone is busy. However, going through email or their portal works good. My customer service representative stays in contact with me regularly. **What problems is Paymode solving and how is that benefiting you?** My company has been using Paymode-X for nearly 10 years, so most of the kinks have been worked out. The program is working very well as it fits our needs, vendors get paid and we have little or no risk of making payments to a non-intended party. We continue to work on getting more vendors to sign with Paymode-X to get ACH payments versus paper checks. ### 33. Great Partnership! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2024 **What do you like best about Paymode?** I like that they obtain & maintain the bank account #'s. Then we don't have to worry about making these changes. **What do you dislike about Paymode?** I can't think of anything. I enjoy using Paymode. **What problems is Paymode solving and how is that benefiting you?** We just use Paymode to issue ACH payments to our vendors. They are easy to work with, and want to make sure we find the solution easy to use. I feel that they have a top notch cyber-security team. Which is very important to us, since a lot of sensitive information is sent in our transactions to Paymode and then on to our vendors. ### 34. Fees on top of fees **Rating:** 0.0/5.0 stars **Reviewed by:** Max D. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2023 **What do you like best about Paymode?** Once set up, it seems easy to access remittance advice. The customer service reps are nice, if not always helpful... plan to spend a fair amount of time on the phone with customer service. **What do you dislike about Paymode?** Want informative emails? It costs extra. Want fast payouts? It costs extra. It costs us extra money to GET paid by our customers. Overall, it seems like a heavy system to process payments, and the fees are pushed to the person getting paid. **What problems is Paymode solving and how is that benefiting you?** Paymode is supposed to be paying us faster than the last payment processor. I didn't choose to work with Paymode. Our customer uses them for AP automation, and we have yet to see if the money flows any faster. ### 35. Non responsive customer service **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Paymode?** There is no upside for our organization if a fee is being charged. **What do you dislike about Paymode?** I signed up for Paymode-X at the request of one of our vendors. I was told there was no fee, but when I signed up, the options for different levels of service were not clear. I called and was told I needed to switch to Classic membership. I was on hold for over 20 minutes and cust svc said they would have to have Vendor Success Team call me. My call has not been returned. My email has not been returned from July 6th. I filed a case on August 8th. I have had no response. I don't see how to cancel my account on-line. In fact, I can't even delete my bank account. I do not want this service. Please advise how to cancel and delete my account. I'll am providing this information to our vendors who suggest that we use your service. **What problems is Paymode solving and how is that benefiting you?** Paymode-X has only casued wasted time in trying to accomodate our vendor. ### 36. A truly remarkable payment solution **Rating:** 5.0/5.0 stars **Reviewed by:** Ega Dwi M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2023 **What do you like best about Paymode?** Paymode-X is a truly remarkable payment solution that has transformed the way we handle financial transactions. Its user-friendly interface and robust features have streamlined our payment processes, making them more efficient and secure. With Paymode-X, we've experienced faster and more reliable payments, reduced errors, and increased visibility into our financial operations. It has been a game-changer for our business, and we highly recommend it to anyone looking to optimize their payment workflows. **What do you dislike about Paymode?** Depending on your business's unique needs, you might find certain limitations in terms of customization and flexibility in the platform. **What problems is Paymode solving and how is that benefiting you?** The platform employs robust security measures, including encryption and fraud detection, reducing the risk of payment fraud and data breaches. This added security is crucial for safeguarding financial transactions. ### 37. Process Payables with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Ken H. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Paymode?** Use of worflows makes tracking and processing invoices seamless and easy. With the ability to create workflows by GL code, by person or by entity among others there has not been any requests by managment that we have not been able to accommodate. Although I don't have to contact them often, their customer support team is always knowledgable and quick to respond. Happy Customer for almost 10 years now!! **What do you dislike about Paymode?** I would like more types of email reminders but this is a small issue. Great product! **What problems is Paymode solving and how is that benefiting you?** We needed an electronic solution for processing payables that seamlessly connects to our accounting software, MRI and Nexus does that very well. ### 38. Nexus User **Rating:** 5.0/5.0 stars **Reviewed by:** Doug S. | Chief Accounting Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Paymode?** Long time Nexus user and recently implemented Nexus at my current company. With Nexus we get better integration into our accounting system and improved customer support. **What do you dislike about Paymode?** There is no downside to using Nexus. Setup was simple and the implementation consultant was great. **What problems is Paymode solving and how is that benefiting you?** We now have better integreation into our accounting system with Nexus that will allow us to track and report on construction projects more efficiently. ### 39. They work with you to build a solid relationship **Rating:** 5.0/5.0 stars **Reviewed by:** Suzanne W. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Paymode?** Professional and knowledgeable sales, support, and business reps. They are responsive to requests whether we are asking them to research an issue, provide further education, or add new features. Our ability to easily create custom, scheduled reports and the reliability of their network is another positive. The integration with MRI was easy and had no issues. **What do you dislike about Paymode?** Would like to be able to add fields to the search capability. **What problems is Paymode solving and how is that benefiting you?** Eliminate scanning of invoices, coding them by hand, getting approval and knowing who has the invoice. A significant number of our vendors enter their invoices into the Nexus Vendor Portal eliminating paper invoices delivered through the mail. ### 40. Quick, useful, mostly painless **Rating:** 3.5/5.0 stars **Reviewed by:** Jeremy B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Paymode?** Payments come in without me needing to take any action. Direct deposit is speedy and efficient compared to other payment services we've used in the past for vendor partners **What do you dislike about Paymode?** Payments aren't displayed with enough identifying characters without having to click into each physical payment to identify which specific transaction I'm looking at. This makes reconciling our accounts each month a little more time consuming, and displaying better identifiers on the bulk transaction page would make the process a little more seamless **What problems is Paymode solving and how is that benefiting you?** We receive electronic payments for 1000+ invoices annually, and Paymode-X has allowed us to manage the reconciliation of our accounts monthly by receiving funds faster, and matching them to our invoices quickly, therein saving us time & money ### 41. THE BEST WAY TO GET PAID **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon F. | Construction Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Paymode?** The ease of getting paid and knowing when my money will be available. I love how it shows me what invoices were paid out and which ones are still pending. I would recommend pay mode x to any business owner with a small business or large business. They make it simple and it does not cost much to get your money and keep track of it. The customer service is amazing and they can solve your problems with ease. Don't sit and wait and wonder if a check is in the mail or when you're going to get paid just get Paymode-X. You won't regret it. **What do you dislike about Paymode?** Honestly, I can't find much that is wrong with Paymode-X. The only thing I could say that I would change is the description of which invoice was paid I would also add a picture of the invoice or add a description of the invoice so that when I look to see what payment was made I don't have to go through a process. But even then I still choose Paymode-X over any other payment platform I use with other companies. **What problems is Paymode solving and how is that benefiting you?** Play mode X solves the issue of knowing if an invoice has already been paid or when I should expect to receive the payment. I have gone through several times to check if I received payment from an invoice and Paymode-X tells me with ease. I love it especially for a small business like mine where I have trouble keeping track of payments and invoices. ### 42. We have used Nexus for almost 20 years. We wouldn't use any other system. **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Paymode?** It checks all the boxes: Ease of Use and Implementation, Flexibility, Workflow, Job Cost and Integration with MRI. **What do you dislike about Paymode?** Would like the ability for Vendors to be able to select by invoice as to whether they want a VCard, ACH or Check. **What problems is Paymode solving and how is that benefiting you?** ROI showed that we would not have to hire additional AP people. Saves me 3 hourse each week from signing checks. ### 43. Nonstarter because of payment processing fees **Rating:** 0.0/5.0 stars **Reviewed by:** Benjamin M. | Chief Executive & Principal Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Paymode?** I only use Paymode-X because a vendor I work with requires that our business uses it to verify payment. The only redeeming thing about the experience is that we get a notification when a payment has processed. But that is hardly worth the high processing fees associated with using the service. **What do you dislike about Paymode?** The high processing fees we have to cover on behalf of the client make Paymode-X something we're unlikely to use in any other circumstances. If there was a way for the customer to cover these fees on behalf of the vendor that would be ideal--since they are requiring this service rather than ACH or payment by check. **What problems is Paymode solving and how is that benefiting you?** As a consultant vendor serving a client, Paymode-X is not solving any problems for our business besides ensuring we get paid for services rendered. There are other less expensive and even faster services that we would advocate for if the customer would be open to moving away from Paymode-X ### 44. An easy way to get paid! **Rating:** 5.0/5.0 stars **Reviewed by:** Mary B. | Columnist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Paymode?** Payment goes right into my account each month. Notifications are helpful. A good system. **What do you dislike about Paymode?** No downsides. It's very easy to use and the documentation is helpful for accounting purposes. **What problems is Paymode solving and how is that benefiting you?** Saves time on depositing checks. Makes tracking invoices easier ### 45. Best Payment Platform Our Company Uses **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Paymode?** Paymode allows us to see a payment up to a week before we receive it. A simple log-in every other day allows me access to see what is coming to us so that I don't have to reach out to the management company to see where the payment is. It also gives us insight of where most of our payments come from. It is one of the best platforms we use. **What do you dislike about Paymode?** I really don't have any issues with Paymode- X. I would possibly enjoy a training seminar to see if I am missing out on any of the features. **What problems is Paymode solving and how is that benefiting you?** I work on collections also, and have to call when there is a late payment. I can check paymode-x and see what is coming and it prevents a call that would have otherwise had to be made. ### 46. Paymode was a great resource to manage B2B Receivables **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff M. | Sr Director of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2023 **What do you like best about Paymode?** One of our B2B vendors used this service. At times, it can be really challenging to get information from B2B vendors for remittance details. Paymode makes it easier to collect payment and review details **What do you dislike about Paymode?** Paymode in the instance I leveraged was relatively simple in what you were able to access. **What problems is Paymode solving and how is that benefiting you?** Paymode X was the vendor we leveraged to receive B2B payments. ### 47. Horrible experience. Avoid at all costs **Rating:** 0.0/5.0 stars **Reviewed by:** Frederic C. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about Paymode?** Absolutely nothing. They essentially robbed us of thousands of dollars through a misunderstanding during the implementation process and then refused to even engage with our team when we tried to resolve the issue **What do you dislike about Paymode?** - Zero customer support - Horrendous attitude from their team - Shady business practices **What problems is Paymode solving and how is that benefiting you?** They solved none of our problems. Quite the opposite, they just created way more issues for us ### 48. Very Reliable and Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** jamy p. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Paymode?** I love that Paymode-x emails me when there's an invoice that gets paid and its super easy to click through that email to read those details. Once i get those emails, the funds get deposited into my account by the next day. **What do you dislike about Paymode?** The only thing that i dislike about the way the details of the payment are shown on the dashboard is that i have to click on "view details" in order to find out which invoice got paid - i wish they just listed it on the dashboard page to make that process more efficient for me. **What problems is Paymode solving and how is that benefiting you?** they're are solving the payment process for me by allowing me to receive payments extremely efficiently so i don't have to rely on the mail to get my funds. I rely completely on paymode x for certain customers and there have not been any issues. ### 49. Works but I have used better. **Rating:** 3.0/5.0 stars **Reviewed by:** Mischele P. | Accounting Department Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2023 **What do you like best about Paymode?** I like the ability to receive ACH payments for customers and the fact that Paymode emails me when payment is sent. However, that is about the only good things I can say for Paymode. **What do you dislike about Paymode?** I find Paymode to be the most finicky and hard to navigate of all the payment processing services that we use. It is most definitely not our preferred payment method but is the only one that some of our customers use so... **What problems is Paymode solving and how is that benefiting you?** Paymode allows us to receive ACH payments from customers. We definitely do not use it as our primary method because it is too finicky. But for those customers who refuse to pay any other way, this works well. ### 50. Simple Easy Payments **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2023 **What do you like best about Paymode?** I like that our vendors can initiate payment on Paymode X, and we receive it within a day. I always receive remittance information from Paymode X, so I know how to apply the amount we receive. The process is seamless and faster than waiting for checks to come in the mail **What do you dislike about Paymode?** The main thing I dislike is the fees; they are costly. The website is easy to understand and easy to set up an account. It would be nice if it was easier to add multiple accounts that you want the ACH to be deposited into **What problems is Paymode solving and how is that benefiting you?** Paymode X has made it easier for our vendors to send us payments faster and more efficiently. We also do not have to wait for checks in the mail and payments being lost. ## Paymode Discussions - [Is Paymode-X safe?](https://www.g2.com/discussions/is-paymode-x-safe) - 2 comments - [Who uses Paymode-X?](https://www.g2.com/discussions/who-uses-paymode-x) - 1 comment - [What is Paymode-X premium?](https://www.g2.com/discussions/what-is-paymode-x-premium) - 1 comment - [What does Paymode-X do?](https://www.g2.com/discussions/what-does-paymode-x-do) - 1 comment - [View Paymode pricing details and edition comparison](https://www.g2.com/products/paymode/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A15%3A04+-0500&secure%5Bsession_id%5D=7245433c-d8bd-4dcc-85d0-f59bb53c0551&secure%5Btoken%5D=952052ef4e86f8f98589076c93d2c5f841368c03bf40f7bedc8440a434506d99&format=llm_user) ## Paymode Integrations - [AppFolio](https://www.g2.com/products/appfolio/reviews) - [HighRadius Accounts Receivables](https://www.g2.com/products/highradius-corporation/reviews) - [MRI Property Management](https://www.g2.com/products/mri-property-management/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [RealPage](https://www.g2.com/products/realpage/reviews) - [Sage 300 Construction and Real Estate](https://www.g2.com/products/sage-300-construction-and-real-estate/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) ## Paymode Features **Invoice Management** - Capture - Supplier Portal - Repository **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Invoice Processing** - Approvals - Batch Processing - Match Invoices **Analytics** - Due Dates - KPIs **Analytics** - Due Dates - KPIs - Payment Tracking **Integration** - Accounting - Payment Integration - ERP **Integration** - Accounting - Payments - ERP - Account Sync **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top Paymode Alternatives - [AvidXchange](https://www.g2.com/products/avidxchange/reviews) - 4.4/5.0 (314 reviews) - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - 4.4/5.0 (1,778 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,911 reviews)