---
title: DOKKA Reviews
meta_title: 'DOKKA Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 45 reviews by the users' company size, role or industry to
  find out how DOKKA works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 45
  scale: '5'
date_modified: '2026-06-18'
parent_category:
  name: Accounting & Finance
  url: https://www.g2.com/categories/accounting-finance
---

# DOKKA Reviews
**Vendor:** DOKKA.com  
**Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 45
## About DOKKA
DOKKA is the leading accounting automation platform that transforms traditional finance teams into streamlined, AI-powered powerhouses. By significantly reducing time spent on repetitive tasks, DOKKA empowers over 3,500 companies—including NASDAQ-listed enterprises—to achieve unmatched precision and efficiency in their accounting operations. Our cutting-edge platform features two core modules: Accounts Payable (AP) Automation and Financial Close Automation. With AP Automation, DOKKA reduces accounts payable processing time by up to 80%, allowing you to handle vendor invoices in as little as 10 seconds through automated processing, PO-matching and approval workflows, setting a new standard for speed and accuracy. DOKKA’s Financial Close Automation module shortens your financial close cycle by days, centralizing data, automating reconciliation, and streamlining journal entries, consolidation, and reporting. This accelerates closings while ensuring enhanced quality, transparency, and compliance at every step. DOKKA’s proprietary AI-driven technology is reshaping the landscape of modern finance, enabling CFOs and financial controllers to seamlessly transition from manual to automated processes with confidence. Learn more at DOKKA.com.



## DOKKA Pros & Cons
**What users like:**

- Users find DOKKA&#39;s **ease of use** enhances integration and streamlines processes, significantly reducing manual work. (5 reviews)
- Users value the **automation efficiency** of DOKKA, which significantly reduces manual work and streamlines AP processes. (4 reviews)
- Users value the **excellent customer support** of Dokka, which greatly enhances the onboarding and integration experience. (4 reviews)
- Users value the **time-saving efficiency** of Dokka, greatly reducing manual work and streamlining the AP process. (4 reviews)
- Users highlight the **efficiency and ease of use** of DOKKA, greatly benefiting from its AI technology. (3 reviews)
- Easy Integrations (3 reviews)
- Approval Process (2 reviews)
- Efficiency (2 reviews)
- Integrations (2 reviews)
- Invoice Management (2 reviews)

**What users dislike:**

- Users desire improved **sorting functions** and reporting capabilities in DOKKA for better invoice management and organization. (2 reviews)
- Users find DOKKA&#39;s **sorting function limited** , leading to a messy workspace with high invoice flow. (2 reviews)
- Users find DOKKA&#39;s **limited functionality** restricts important features like reporting and mobile app usability. (2 reviews)
- Users find the **approval flow process lacking functionality** , which impacts their overall experience with DOKKA. (1 reviews)
- Users find **categorization issues** in DOKKA, leading to a messy experience when managing numerous invoices. (1 reviews)
- Users find the **complicated reporting** features in DOKKA challenging, impacting visibility into key financial metrics. (1 reviews)
- Users find the **lack of flexibility** in the approval flow process limits functionality and usability of DOKKA. (1 reviews)
- Limited Reporting (1 reviews)
- Users notice **missing features** in DOKKA, particularly in reporting capabilities and chat functionalities, limiting their experience. (1 reviews)
- Onboarding Issues (1 reviews)

## DOKKA Reviews
  ### 1. I am overall very happy with Dokka, and I think the automation process saves a lot of time and money

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua M. | Accounts Payable Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about DOKKA?**

One of the most helpful things about Dokka is it's ability to hold all invoices in one place helping with organization and avoiding double payment issues.

**What do you dislike about DOKKA?**

I would like there to be more of a sorting function in the workspace. I think it can get a little messy with a high flow of invoices.

**What problems is DOKKA solving and how is that benefiting you?**

Dokka makes the AP process alot more organized leading to less and less double payments.

The AI in Dokka is very good and saves a lot of time when it comes to the tedious posting invoices process, resulting in the AP team to use their time elsewhere.

  ### 2. Approving invoices become easy and quick

**Rating:** 4.5/5.0 stars

**Reviewed by:** Benny K. | VP R&amp;D, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 11, 2025

**What do you like best about DOKKA?**

Simple flow, easy way to approve invoices and leave comments on that

**What do you dislike about DOKKA?**

There is nothing that I don't like there.

**What problems is DOKKA solving and how is that benefiting you?**

Workflow for approving invoices that are under my responsability

  ### 3. Very efficient AP automation tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alina G. | Director of Finance, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2025

**What do you like best about DOKKA?**

The tool is very user friendly with very quick setup. They provide personalized 1-on-1 training and support during roll out. Integration with Netsuite was easy to navigate though and Sharon was very hands on in assisting with any issues.

**What do you dislike about DOKKA?**

No dislikes. The entire experience was smooth.

**What problems is DOKKA solving and how is that benefiting you?**

Dokka is freeing

  ### 4. Recently onboarded and went live with Dokka

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2025

**What do you like best about DOKKA?**

It's very easy integration, it's easy to use, very good support during onboarding

**What do you dislike about DOKKA?**

It turned out that for our specific use case the SSO access was not supported, although they claim it does work with other clients

**What problems is DOKKA solving and how is that benefiting you?**

Automating the manual work of processing invoices

  ### 5. Dokka has been saving us so much time!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2024

**What do you like best about DOKKA?**

First of all, the setup and integration was very smooth. Dokka support was there for us the whole time, walking us through and customizing any changes that needed to be made. 
Its extremely user friendly and saves us so much time. 
It offers so much more than just a basic AP automation system. It allows for a very clear line of communication within the users thereby avoiding anything from falling thruogh the cracks. 
The approval system is amazing as well. It ensures that every invoice is validated before paying it.
We literally use Dokka for all day and really appreciating the efficiency of it!!

**What do you dislike about DOKKA?**

NOTHING!!!!!!! Everything about Dokka is totally AWESOME

**What problems is DOKKA solving and how is that benefiting you?**

Validating invoices, and saves us so much time. 

Also all our invoices are in one place showing the status of where its holding which is also very helpful

**Official Response from Luka Petkovic:**

> Thank you for your positive feedback! We're glad to hear that DOKKA has been so beneficial for your AP automation needs. 

  ### 6. Lebanon Kogan

**Rating:** 5.0/5.0 stars

**Reviewed by:** liron a. | IT Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2024

**What do you like best about DOKKA?**

We loved the operational speed and data retrieval from Priority. Invoice processing is fast in the Priority system. Very user-friendly, the user interface is very easy to navigate. A company that really loves to help, and Daniel is always happy to support and assist us.

**What do you dislike about DOKKA?**

There is a limitation with emails that arrive with an attachment, and we need to download it manually and upload it manually, and it is not possible to do this automatically.

**What problems is DOKKA solving and how is that benefiting you?**

It specifically solves our invoice processing in the company. We are a company that receives many invoices from many different suppliers, and they specifically solved our invoice processing manually and much faster with the help of OCR, which knows how to read the invoice, and very quickly the invoice is already processed in the system. The system is always improving and learning how I, as a user, read the invoice, and thus it learns to do it much faster.

  ### 7. Super simple and productive solution, friendly system, easy integration, responsive team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 25, 2024

**What do you like best about DOKKA?**

Reduce a lot of manual work! Streamline the AP process

**What do you dislike about DOKKA?**

The approval flow process needs to allow more functionality.

**What problems is DOKKA solving and how is that benefiting you?**

AP process, save and upload all the vendor invoices, published them in ERP system one be one. We actually reduced 1 HC

**Official Response from Luka Petkovic:**

> Thank you for sharing your positive experience with DOKKA. We understand your concern about the approval flow process but, as we speak, we are enhancing its functionality as to better meet your needs.

  ### 8. Dokka definitely upgraded our financial operations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Leora F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2024

**What do you like best about DOKKA?**

The software enables us to streamline our processes as all invoices are uploaded into the system and none get lost in individuals emails.  The system is user friendly, and we have all levels of budget owners approving their invoices through the system. 
The featues we found most useful are: 1. each invoice is automatically attached in Priority. This was a weak spot for us which the software solved 2. Easy track of pending invoices. In every point of time we know exactly which invoices haven't been approved 3.communication with internal stakeholders is linked to the invoice through the chat. We used to have a lot of email traffic around invoices which was hard to follow 4.ability to tag invoices by a certain topic (for example all invoices that were paid by credit card are tagged)
The bottom line is our day-to-day operations have significantly improved, as well as our quarter-end financial processes.

**What do you dislike about DOKKA?**

The chat is private to the participants and no way to create a group chat which is visible at least to the whole finance team

**What problems is DOKKA solving and how is that benefiting you?**

- automatically saving of invoices into Priority which was not done for 100% of the invoices prior to the system. this assists the budget owners and finance department to analyse expenses and effective during financial audits
- having invoices pending approval in the system makes it easier for the finance department to understand if there are any issues with any vendors. Prior to Dokka invoices remained in budget owners inbox while the finance department wasn't aware of them 
- usage of the chat reduced email load. no need to look for email chains for invoices any more. everything is linked

**Official Response from Luka Petkovic:**

> Thank you Leora. 

  ### 9. it makes our life more easy, invoices are in with a click!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ran A. | Human resources and Procurement Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2024

**What do you like best about DOKKA?**

ease to use, The artificial intelligence, customer support.

**What do you dislike about DOKKA?**

non, the only thing is that we didnot know about dokka before

**What problems is DOKKA solving and how is that benefiting you?**

Budget item

  ### 10. Dokka - making AR easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** צביקה . | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2024

**What do you like best about DOKKA?**

DOKKA enables me as a CEO of a small business to save valueable time working on vendor invoices that I receive. I just forward them to DOKKA mailbox, and my bookkeeper automatically enter them to our Priority ERP system.
As well as saving my time and the bookkeeper time, DOKKA reduces to minimum errors and disappearance of invoices.

**What do you dislike about DOKKA?**

I actually cant think of a down size, maybe for a small business, the solution is not cheap, but even though, I beleive the ROI is great.

**What problems is DOKKA solving and how is that benefiting you?**

Dokka helps to orgenize vendor invoices, enter them automaticaly to the financial software and saves manager and bookkeeper time

**Official Response from Luka Petkovic:**

> Thank you for the feedback! We're glad to hear that DOKKA is providing a great return on investment by saving you time and streamlining your invoicing process.

  ### 11. Highly recommended and really makes the job easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Etty B. | bookkeeper, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2024

**What do you like best about DOKKA?**

The interface is fast and comfortable
.
.
.

**What do you dislike about DOKKA?**

No need to type invoices
.
.
.
.
.
.
.
.

**What problems is DOKKA solving and how is that benefiting you?**

Typing the invoices will become really automatic which makes the job easier

  ### 12. Dokka saves my firm time and valuable tool when working with remote clients.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Phillip G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2024

**What do you like best about DOKKA?**

It is so easy to upload documents, let AI code them and import in to Quickbooks.  Saves my firm alot of time.  Customer support, training and onboarding was very easy.

**What do you dislike about DOKKA?**

I wish there was a Accountant version where discounts or revenue share was an option.  Or something where the more clients you add to Dokka the lower the cost for accountants.

**What problems is DOKKA solving and how is that benefiting you?**

Saves time, leverages AI, and streamsline quickbooks journal entries.

**Official Response from Luka Petkovic:**

> Thank you Phillip! 

  ### 13. Fundamental change in the way accounting/bookkeeping firms are working.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ilan D. | Partner and Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2024

**What do you like best about DOKKA?**

The UX/UI of the DOKKA'S interface is incredible, 
In addition the OCR interpretation is ver adequate and very easy to handle.

**What do you dislike about DOKKA?**

from my point of view, as an accouting firm owner, i would like more possibilities in terms of user restrictions and SOD (segregation of duties) and also more custmized reports for the admin users, such as numbers of documents uploaded by the Company.

**What problems is DOKKA solving and how is that benefiting you?**

Documents archive

**Official Response from Luka Petkovic:**

> We appreciate your feedback Ilan and thank you for leaving a review! 

  ### 14. Profitian Finance - Dokka review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ido N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2023

**What do you like best about DOKKA?**

In Profitian Finance we use DOKKA for all of our portfolios, it is easily implemented, very user-friendly, and intuitive.
DOKKA integrates with all of our ERP systems and has great features - we use it every day in multiple companies.
The DOKKA team are professionals and their customer support is top-notch.

**What do you dislike about DOKKA?**

The DOKKA do not support payment mechanism to suppliers yet.

**What problems is DOKKA solving and how is that benefiting you?**

Profitian work at scale and many of its bookkeeping employees need to work on remote - therefore we save time and costs by using the DOKKA system

  ### 15. Best invoice collaboration platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amiram I. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2024

**What do you like best about DOKKA?**

Having all invoices in one place with access to who need it, with advance catalog abilities and on top of all that an OCR and API to ERP.
In addition, they have sync to online services like Google drive, one drive, Dropbox..

**What do you dislike about DOKKA?**

Missing the ability to create folders in online sync to cloud services

**What problems is DOKKA solving and how is that benefiting you?**

1. Sync the team regarding relevant invoices
2. Digital archive
3. Attaching docs to ERP transactions
4. Making all invoices searchable
5. Avoiding duplicates in bookkeeping
6. Dramatically reduce mistakes coming from manual work due to OCR

**Official Response from Luka Petkovic:**

> Thank you for your positive feedback! 

  ### 16. The solution helps handling AP aspects and leaves time to deal with the important issues bookkeeping

**Rating:** 5.0/5.0 stars

**Reviewed by:** Liora C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2023

**What do you like best about DOKKA?**

Connecting Dokka to different ERP's is super easy and you can enjoy in Dokka all the different ERP's experience.
The archive is easy and friendly. Using tags you can divide the AP as you need.

**What do you dislike about DOKKA?**

There is nothing like this.There is nothing like this.

**What problems is DOKKA solving and how is that benefiting you?**

Dokka improves the AP management and time consuming. We work in Israel and it recognizes the Hebrew font and makes it easier to have all data.

**Official Response from Luka Petkovic:**

> Thank you for taking the time to leave  a review. 

  ### 17. centralized all of your invoice and save time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Genevieve G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2023

**What do you like best about DOKKA?**

Really easy to use and Dokka team is always there to help us when we need. The platform is user friendly and the connection with our ERP Netsuite really helps us to save time and gain efficiency. We also like the approval flow, which allows us to get the approval of directors quickly.

**What do you dislike about DOKKA?**

-When the invoice is submit to our ERP, it is not longer possible to make change on it, via DOKKA.
-Would be great if the system recognize if we have similar invoice in all of our company.

**What problems is DOKKA solving and how is that benefiting you?**

-Get rid of printing all the bills and archived them in a binder
-automated as much as possible the accounting of invoices
- Getting easily the approvals of directors for expenses
-avoid losing copies of paper invoices

**Official Response from Luka Petkovic:**

> Genevieve, we appreciate the feedback and glad you're saving so much time with DOKKA.

  ### 18. Simplify the incoming invoices capturing, processing and approving

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tomer C. | Business Application Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2023

**What do you like best about DOKKA?**

Very simple and easy to use.
Integration with Netsuite works very well.

**What do you dislike about DOKKA?**

It has all the features we expected it to have.

**What problems is DOKKA solving and how is that benefiting you?**

Capturing invoices saves time on uploading and attaching the invoices.
Invoices processing and entering into Netsuite is done automatically.
Invoices approval saves time and emails for getting the approvals.

**Official Response from Luka Petkovic:**

>  Thank you Tomer, we appreciate the kind words.

  ### 19. DOKKAafter 3 years of experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hagai G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 17, 2024

**What do you like best about DOKKA?**

Simple to use by all users
Value for money

**What do you dislike about DOKKA?**

Having some additional features  such as being able to upalod invoice and mark it as block for payment from Dokka

**What problems is DOKKA solving and how is that benefiting you?**

Simple way to auto process invoices accruatly.

**Official Response from Luka Petkovic:**

> Thank you Hagai!

  ### 20. Good invoice processing tool with nice integration into NetSuite and other ERP

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2023

**What do you like best about DOKKA?**

DOKKA is user-friendly, our accountants love it.  The AI learning features are impressive, though there is a learning curve for the bookkeeper; but after a while it saves significant time.
The NetSuite integration is very good, and we like the fact it copies the invoice PDF into the ERP - the users aren't locked into that solution forever.
The support team is very attentive, and tickets are usually answered the same day.
The price is also very reasonable, good value for the money.  Pays for itself in 1 week every month.

**What do you dislike about DOKKA?**

The admin tools could use some polishing, but the support team is atentive to suggestions.

**What problems is DOKKA solving and how is that benefiting you?**

We were spending in inordinate amount of time chasing approvers to validate invoices, often on paper.  And manual entry of invoices into our ERP was tedious.
DOKKA simplifies the approval process and automates a good part of the data entry process.

**Official Response from Luka Petkovic:**

> Thank you for leaving a review.

  ### 21. DOKKA has significantly sped up the pre-accounting process.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Timothy G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2023

**What do you like best about DOKKA?**

The fact that I can code and publish quickly just about any transaction.

**What do you dislike about DOKKA?**

It is helpful that the AI on the image recognition is a fast learner. When I get certain types of files and the dates are in the same place, the invoice numbers are in a similar format, etc... the AI will pre-populate much of the data I need to send to QBO. I'd say it's right about 80-90% of the time and that is a time saver.

Only downside I have now is that it still doesn't do Location population but the class population and integration works really well.

**What problems is DOKKA solving and how is that benefiting you?**

It solves the primary problem that I usually get when clients send me receipts/invoices. The types of files are all over the place...DOKKA turns them into a file that works well with upload to QBO.

**Official Response from Luka Petkovic:**

> Hi Timothy, thanks for taking the time to leave a review! 

  ### 22. Dokka helps us focusing on business value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Noam Z. | Director of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2023

**What do you like best about DOKKA?**

Dokka enables us to automate processes in reducing repetitive manual operations. Dokka team is service oriented and really listen to our needs and requests.

**What do you dislike about DOKKA?**

Nothing to mention. I'm looking forward to the progress of Dokka's roadmap

**What problems is DOKKA solving and how is that benefiting you?**

E-signature 
Connecting documents to Oracle fusion records
Team collaboration

**Official Response from Luka Petkovic:**

> Thank you Noam!

  ### 23. Head ofBookeeping

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sagit S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 24, 2023

**What do you like best about DOKKA?**

The capabilities of the software and the ease of use of the interface to some accounting software

**What do you dislike about DOKKA?**

Email customer service is not always easy to explain and understand the answersice is not always easy to explain and understand the answers

**What problems is DOKKA solving and how is that benefiting you?**

Interface for several accounting software, PDF saving of the invoice and ease of use, memory of previous typings

**Official Response from Luka Petkovic:**

> Thank you for leaving a review! 

  ### 24. World class software, unlocked value quickly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jarred A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2023

**What do you like best about DOKKA?**

Audit trail capability 
Reduction in manual capture and related errors
Reduction in staff overhead costs due to AI capability - less errors, increase efficiency

**What do you dislike about DOKKA?**

Mobile app does not have great functionality 
Onboarding process was a bit stop start at first but persisted and was successful 
Would like to have reporting capability which shows throughput through the system ie supplier invoices submitted, paid invoices, rejected invoices, incorrect documents sent through system, time for approvers to approve including business rules which drive data into an executive dashboard for CFOs

**What problems is DOKKA solving and how is that benefiting you?**

Reduce printing costs 
Drastic reduction in allocation errors 
Audit trail for all system usage 
Able to hold staff accountable for approvals and turn around times etc

**Official Response from Luka Petkovic:**

> Thanks for the great review Jarred!

  ### 25. A new age for our financial department

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gil L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2023

**What do you like best about DOKKA?**

Its easy to use and very practial and efficient, even for the least technological person.
moreover, the system's sacanning capabilities manage to keep up with expectations

**What do you dislike about DOKKA?**

In my opinion, 

Creating folders dynamically will significantly improve the order in the system

**What problems is DOKKA solving and how is that benefiting you?**

Makes order in the mess and saves a lot of time for our finance people in issuing the invoices in the system
what eventually, save us time and money.

**Official Response from Luka Petkovic:**

> Thank you so much Gil. 

  ### 26. Dokka helps us with AP invoices management and archiving, makes the bookkeepers work easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** May 31, 2023

**What do you like best about DOKKA?**

easy UI , very quick setup and guideness,
great support and ready to do what ever needed to make the system aligned with the bussiness needs
users learning and adjusting the new system and process really quick

**What do you dislike about DOKKA?**

can not really put my fingers on something

**What problems is DOKKA solving and how is that benefiting you?**

communication between peers
archiving system
AP invoices recording

  ### 27. Improves and shortens the accounting work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hagar D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 19, 2024

**What do you like best about DOKKA?**

Constantly improving and innovating, fast and courteous customer service

**What do you dislike about DOKKA?**

Malfunctions in the software or its communication with the accounting software disable the work

**What problems is DOKKA solving and how is that benefiting you?**

Order in invoices, convenience and speed of accounting work

**Official Response from Luka Petkovic:**

> We appreciate you taking the time to leave a review! 

  ### 28. Amazing software that I could not manage my business without

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah B. | Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2023

**What do you like best about DOKKA?**

I came across Dokka by chance and thought I would set up a trial. After doing this I have never looked back. My practice uses it in various ways - clients drop paperwork to us and it is scanned in and linked to software, some clients are forwarding and photographing their own paperwork and sending it via Dokka and I have two clients that use it to send paperwork to me which I then print out (not ideal but it works for us!). Whatever your clients needs are we have found Dokka to be a solution for them. My practice has gone paper free this year as much as possible and clients are embracing this (in the majority) we an appreciation of my desire to help the environment. Dokka helps us achieve this goal. The speed that Dokka reads the info is phenomenal in comparison to other software.

**What do you dislike about DOKKA?**

There is nothing to dislike! If I have to pick something, it took me a while to realise that support calls come in from abroad and I probably shouldn't cancel the call I should answer it 😂 Seriously though, there isn't anything to dislike!

**What problems is DOKKA solving and how is that benefiting you?**

It has solved the immense amount of paperwork that was being dropped off at the office. I do not want paperwork everywhere. I want everything digital. The positives are - no paperwork everywhere, environmental benefits, easy to use, works on android and ios (app). The webpage doesn't work on safari but no issue as you can open in chrome. It is helping us achieve our practice goals of as little paperwork as possible.

**Official Response from Luka Petkovic:**

> Wow Sarah this review is full of insights -- thanks! So glad to hear we're on the right path. 

  ### 29. Efficient and user-friendly software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shiran P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 24, 2023

**What do you like best about DOKKA?**

The setup process for users is quick and easy, and the system is designed to be user-friendly.
Customer service was very excellent and cooperative.

**What do you dislike about DOKKA?**

I haven't found anything that I don't like yet.

**What problems is DOKKA solving and how is that benefiting you?**

Prevents duplicate invoices.
It saves a lot of time.

**Official Response from Luka Petkovic:**

> Thank you Shiran! 

  ### 30. Great app!!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amalia M. | Independent Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2023

**What do you like best about DOKKA?**

I like how easy it is to process all data. Receipts are clear, and I can split them up and duplicate them easily if there is more than one on a page.

**What do you dislike about DOKKA?**

Once a receipt has been verified, you can not go back and fix it if you need to. You must do that in the Accounting app it is linked to.

**What problems is DOKKA solving and how is that benefiting you?**

With the built-in AI I no longer have to enter each invoice from the beginning, and the drag-and-drop feature makes it much easier to do large amounts of receipts quickly.

  ### 31. Dokka for multiple countries

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mimoza V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2023

**What do you like best about DOKKA?**

One-click translate to English, saves a lot if time.
Customer suport with amazing response rate.
Simple for using, very intuitive. Easy search and filtering.

**What do you dislike about DOKKA?**

A bit more time consuming in a setup phase, even most of the data is recognized by Dokka.

**What problems is DOKKA solving and how is that benefiting you?**

Huge amounts of bills to book, for 10+ countries, with different currencies, languages... 
Benefit is better control and monitoring of process.

**Official Response from Luka Petkovic:**

> Thank you Mimoza! 

  ### 32. Still wasting time on processing invoices?

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shlomi B. | Staff accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2023

**What do you like best about DOKKA?**

Sow much that I love about Dokka

Very efficient UI and duplication detection for Vendor invoices
Saves time on invoices booking by at least 50% of the time
99% of OCR accuracy even in other leagues than English

**What do you dislike about DOKKA?**

Nothing from my end, they are constantly evolving and upgrading the platform

**What problems is DOKKA solving and how is that benefiting you?**

Saves a lot of time on invoices booking, checking for duplicate invoices preventing issues with double payment to supplier,s and many many more

**Official Response from Luka Petkovic:**

> Shlomi, thank you so much for taking the time to leave a review! 

  ### 33. Simple and Affordable unlike the others

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leo R. | NetSuite Therapist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2023

**What do you like best about DOKKA?**

It works with NetSuite even without OneWorld!

It does really well at OCR and the recognition due to machine learning is super helpful! Much better integrations than bill.com

**What do you dislike about DOKKA?**

Why can't it do more like payments and vendor portals? That would be the next step forward.

**What problems is DOKKA solving and how is that benefiting you?**

Too many invoices and too much manual keying. This appears to be one of the better solutions out there for affordability with a bigger ERP.

**Official Response from Luka Petkovic:**

> Hi Leo,

Thank you for the review! Vendor portal is currently in Beta and payments are also coming soon. 

  ### 34. My experience with Dokka was exceptional and Chen Horovits Peri Customer Success Manager the best

**Rating:** 5.0/5.0 stars

**Reviewed by:** Phelisa M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2023

**What do you like best about DOKKA?**

It makes processing time of invoices short

**What do you dislike about DOKKA?**

nothing to dislike, all works well with Dokka

**What problems is DOKKA solving and how is that benefiting you?**

The time spent on processing is sped up, the valisation of teh invoices is prompt as well.

**Official Response from Luka Petkovic:**

> Thank you Phelisa, we'll pass on your praises to Chen! :) 

  ### 35. DOKKA: Streamlining Financial Operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roi K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2023

**What do you like best about DOKKA?**

DOKKA's intuitive interface has made financial tasks easier for our team. Its seamless integration with NetSuite has notably enhanced our approval routing process. A truly efficient tool for our finance department

**What do you dislike about DOKKA?**

it's a great tool to streamline the process from the bill approval until its recording in NetSuite. Cannot find something I disliked

**What problems is DOKKA solving and how is that benefiting you?**

Streamline the process and save lots of manual work

**Official Response from Luka Petkovic:**

> Roi, thank you so much for leaving a review! 

  ### 36. Dokka makes everyday life a lot easier, for sure!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nelly K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2023

**What do you like best about DOKKA?**

The order and the organization. There is no way to miss even one invoice. Everything is documented and filed perfectly.

**What do you dislike about DOKKA?**

Doesn't exist. The software works very well.

**What problems is DOKKA solving and how is that benefiting you?**

Time management. Dokka helps to safe time

**Official Response from Luka Petkovic:**

> Hi Nelly, thank you for your review, glad we're able to help!

  ### 37. Amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Niv S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 07, 2023

**What do you like best about DOKKA?**

Everything. UX and interface is Fine and i like the System

**What do you dislike about DOKKA?**

Nothing, Sometimes performance is lame but overall its good

**What problems is DOKKA solving and how is that benefiting you?**

Invoice approval. Invoice Storage.

**Official Response from Luka Petkovic:**

> Thank you Niv! 

  ### 38. Great tool to automate processing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nasreen M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about DOKKA?**

Dokka's interface is user-friendly and customisable based on your requirements.

**What do you dislike about DOKKA?**

Not a dislike but sometimes it takes time to have to re-teach the AI to read specific invoices when things change

**What problems is DOKKA solving and how is that benefiting you?**

Dokka has assisted us to automate our AP capturing process and improve the time taken to process invoices

**Official Response from Luka Petkovic:**

> Thanks Nasreen! 

  ### 39. Great service and product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roi H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2023

**What do you like best about DOKKA?**

Service is Dokka's top priority and integration process was super easy. This is almost "plug and play" tool

**What do you dislike about DOKKA?**

UI is a bit behind other AP automation tools

**What problems is DOKKA solving and how is that benefiting you?**

Dokka optimize our AP team HC and automate our AP process

**Official Response from Luka Petkovic:**

> Roi, thank you for taking the time to leave a review! 

  ### 40. Excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 06, 2023

**What do you like best about DOKKA?**

Ease of use.  Being able to see everthing on 1 page.

**What do you dislike about DOKKA?**

there are no problems with DOKKA that I am aware of

**What problems is DOKKA solving and how is that benefiting you?**

Invoices are automatically saved in the system so I do not have to scan and save.

**Official Response from Luka Petkovic:**

> Thank you for leaving a review, it means a lot! 

  ### 41. dokka software that revolutionized our company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dov W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2023

**What do you like best about DOKKA?**

From the first day DOKKA saved us hours of work, we are proud to say today that we are a paperless office because of DOKKA

**What do you dislike about DOKKA?**

I have nothing bad to say about DOKKA, the service is excellent and they listen to every request I have.

**What problems is DOKKA solving and how is that benefiting you?**

DOKKA solved the whole paperwork thing for us in the company
Saved us hours of work entering accounting invoices..

**Official Response from Luka Petkovic:**

> Thank you Dov -- looking forward to saving even more trees together! :) 

  ### 42. Recommendation on DOKKA

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anat Z. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2023

**What do you like best about DOKKA?**

Very easy and friendly software, very helpful for daily work.
Excellent customer service.

**What do you dislike about DOKKA?**

So far I haven't come across anything wrong

**What problems is DOKKA solving and how is that benefiting you?**

Easier work in receiving invoices into the system

**Official Response from Luka Petkovic:**

> Thank you Anat!

  ### 43. Amazing cost effective tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about DOKKA?**

Easy implementation, value for money, crazy ROI, saving our bookkeepers a lot of time and effort.

**What do you dislike about DOKKA?**

Some configuration changes can be done only by the vendor and require us to reach out to them instead of doing those changes by ourselves.

**What problems is DOKKA solving and how is that benefiting you?**

Saving us a lot of manual work, avoiding mistakes, and follow-ups with invoice approvers.

**Official Response from Luka Petkovic:**

> Appreciate you leaving a review! 

  ### 44. Recomendation

**Rating:** 5.0/5.0 stars

**Reviewed by:** oren h. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2023

**What do you like best about DOKKA?**

Dokka System is very friendly to use 
the support service is excellent; always helpful and very kind.
The system gives accurate results, works fast .
I highly recommend  this system for my client's fast, reliable results.

**What do you dislike about DOKKA?**

Nothing bad to say .the system great for

**What problems is DOKKA solving and how is that benefiting you?**

Dokka scan and register  the AP invoices into the accounting system

**Official Response from Luka Petkovic:**

> Thank you Oren! 

  ### 45. ERP Expert

**Rating:** 5.0/5.0 stars

**Reviewed by:** Guy S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2023

**What do you like best about DOKKA?**

Intuative. Get improved continually. Great sevice

**What do you dislike about DOKKA?**

Special invoices need to be written manually eventhough it get better

**What problems is DOKKA solving and how is that benefiting you?**

Its archiving the document in one place and help controlling the invoices


## DOKKA Discussions
  - [What is the URL for your resource section?](https://www.g2.com/discussions/what-is-the-url-for-your-resource-section) - 1 comment, 1 upvote

- [View DOKKA pricing details and edition comparison](https://www.g2.com/products/dokka/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+04%3A17%3A04+-0500&secure%5Bsession_id%5D=e06e3547-e383-4523-82b3-8fac18b8bbc3&secure%5Btoken%5D=50b47dc5f3f131dae5bfd3773715d678d4b34283c1d629794c83fb7f2e8614a3&format=llm_user)
## DOKKA Integrations
  - [Acumatica](https://www.g2.com/products/acumatica/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Priority ERP](https://www.g2.com/products/priority-erp/reviews)
  - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Sage](https://www.g2.com/products/sage-sage/reviews)
  - [Sage 500](https://www.g2.com/products/sage-500/reviews)
  - [SAP Business One](https://www.g2.com/products/avaniko-technologies-sap-business-one/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)

## DOKKA Features
**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Reconciliation**
- Consolidation
- Management
- Accounting

**Operating System**
- PC Operating System
- Mac Operating System
- Linux Operating System

**Document Processing**
- File Type
- Data Extraction
- Mobile Capability
- Intelligent Processing

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Invoice Processing**
- Matching
- Payments
- Workflows

**Invoice Processing**
- Approvals
- Batch Processing
- Consolidation
- Match Invoices

**Reporting**
- Report Types
- Standard
- Custom

**Platform Additional Functionality**
- Integration
- File Conversion
- Windows and Mac

**Analytics**
- Due Dates
- Cashflow
- KPIs

**Closing Process**
- Audit
- Journal Entries
- Distribution

**Agentic AI - OCR**
- Autonomous Task Execution

**Integration**
- Accounting
- Payment Integration
- ERP

**Integration**
- Accounting
- Payments
- ERP
- Account Sync

**Agentic AI - Invoice Management**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**AI - Financial Close**
- Autonomous Task Execution
- Compliance
- Reconciliation
- Data Collection
- Analysis

**Risk**
- Identification

**Audit**
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

## Top DOKKA Alternatives
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