--- title: Esker Reviews meta_title: 'Esker Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 60 reviews by the users' company size, role or industry to find out how Esker works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 60 scale: '5' date_modified: '2026-09-28' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # Esker Reviews **Vendor:** Esker **Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation) **Average Rating:** 4.4/5.0 **Total Reviews:** 60 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Esker Esker’s Agentic AI-powered solutions are designed to improve organizational efficiency through intelligent automation and process orchestration across the Source-to-Pay and Order-to-Cash cycles. Our tools help automate outdated manual procurement and financial processes, enabling businesses to achieve sustainable growth and long-term success. By leveraging advanced artificial intelligence, Esker provides organizations with the capabilities needed to optimize their operations and improve overall performance. The Source-to-Pay suite is designed for financial, procurement, and accounts payable teams looking to enhance supplier relationships and ensure alignment with financial objectives. This solution simplifies the payment process by automating routine tasks, allowing teams to focus on strategic decision-making. It facilitates better communication with suppliers, ensuring that organizations can negotiate favorable terms and maintain strong partnerships. The integration of AI allows for data-driven insights, helping businesses make informed choices that align with their financial goals. On the Order-to-Cash side, Esker focuses on improving customer interactions and accelerating cash collection. This solution is designed for organizations aiming to enhance their customer service while also ensuring timely payments. By automating invoicing and payment processes, Esker reduces the time spent on administrative tasks, allowing finance teams to concentrate on building resilient customer relationships. The AI-driven execution helps identify potential issues in the customer service and accounts receivable processes early, enabling proactive measures to enhance customer satisfaction and financial performance. Esker's Order-to-Cash tools help finance leaders, accounts receivables teams, and customer service representatives do better work and make smarter decisions. Esker combines AI-driven execution with full, end-to-end process orchestration. This integration not only delivers measurable efficiency but also enhances the financial performance of organizations. Esker enables finance leaders to respond swiftly to changing market conditions and operational challenges. The scalability of Esker’s solutions ensures that as organizations grow, their procurement and financial processes can adapt seamlessly, driving ongoing value and supporting strategic objectives to empower the Office of the CFO. Esker’s solution suite offers a comprehensive approach to financial management, equipping organizations with the tools necessary to thrive in a competitive landscape. Through intelligent automation and orchestration, businesses can achieve improved efficiency, stronger supplier and customer relationships, and enhanced financial outcomes. ## Esker Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **excellent customer support** from Esker, which greatly enhances their experience and problem resolution. (2 reviews) - Users find Esker to be **easy to use** and appreciate its convenient cloud-based access and excellent support. (2 reviews) - Users value the **access flexibility** of Esker, appreciating its availability anytime and anywhere with strong data privacy. (1 reviews) - Users appreciate the **accessibility** of Esker, allowing seamless access anytime and anywhere with excellent data privacy. (1 reviews) - Users value the **automation capabilities** of Esker, praising its ease of implementation and excellent customer support. (1 reviews) - Cloud-Based Solutions (1 reviews) - Cloud Hosting (1 reviews) - Cost-Effective (1 reviews) - Customizability (1 reviews) - Ease of Implementation (1 reviews) **What users dislike:** - Users experience **approval delays** due to excessive back and forth on the payment processing page, hindering efficiency. (1 reviews) - Users find the **approval process cumbersome** , facing excessive back and forth and limited processing capabilities. (1 reviews) - Users face **complex workflows** with Esker, experiencing issues with excessive information and slow processing due to back and forth. (1 reviews) - Users experience **inadequate notifications** , leading to confusion and delays in the payment processing workflow. (1 reviews) - Users find the **lack of payment options** frustrating, leading to an inefficient and convoluted processing experience. (1 reviews) - Limited Functionality (1 reviews) - Payment Issues (1 reviews) - Slow Performance (1 reviews) - Storage Limitations (1 reviews) ## Esker Reviews ### 1. Outstanding service and versatile products made Esker the perfect solution **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda H. | Finance Shared Services Manager, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 11, 2026 **What do you like best about Esker?** One of the main positives about the Esker solution is that although it is an 'out of the box solution' Esker understands that not all business will have the same processes and systems. Esker has the flexibility to allow us to build the system the way we require it to work best for our business. The other big positive for me is the service we receive from the Esker. The continuous support that is provided by the Esker Team means we feel more like a valued customer, and that we are not forgotten about once the product has been implemented, which is what some solution providers to.. I also love the fact that Esker never sit still with their solution. They always seem to be on top of what the market changes are and are open to listening to their customers with suggestions for future improvements and are committed to making their solution the best it can be. **What do you dislike about Esker?** It’s not really a dislike, more a frustration. From time to time we run into standard functionality that doesn’t always work as expected. For example, PO header matching works perfectly on a PDF invoice, but it doesn’t work for an EDI invoice, even when the invoices balance. This prevents touchless posting, because it still tries to do line-item matching when, in this situation, it doesn’t need to. My aim is to increase my “touchless posting” percentage, which I am achieving, but I would get there faster if this issue were resolved. My other frustration is the quality of the Esker Anywhere App. Although it’s presented as an app, it isn’t really on par with the quality of the rest of the Esker solution. Our field-based colleagues struggle with it when submitting expenses and find it very clunky. It’s also not possible to use the dashboard feature in the app to navigate through the different screens and options. **What problems is Esker solving and how is that benefiting you?** The Esker AP module has allowed us to be able to remove some of the non-value added tasks from the team, so that they can concentrate their time on the value added tasks which benefits our business much more. This has been achieved by having the ability to 'touchless post ' invoices automatically. Create reporting much more efficiently with the data export option and the very detailed reporting suite that Esker offers. The Esker Procurement Module gives us the ability to create purchase orders for goods and services required by our business but not sold on to our customers. This is essential for committed spend tracking and also allows for ensuring that the correct approval workflows are followed. The Esker Expenses Module provides a platform for colleagues to raise expense claims, again ensuring that the correct authorisation workflow is followed. The reporting suite is great for tracking of this spend area and for audit purposes. ### 2. Esker: Seamless Reconciliation and Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Noel D. | Chief Operating Officer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 08, 2026 **What do you like best about Esker?** I like Esker because it reconciles data cleanly, whether it's from banking or remittances, and it does this seamlessly before we even start working at our desks. The customer onboarding process is really smooth and fully integrated into Esker, covering everything from communication to fund reconciliation efficiently. The order capture process has taken away the burden of many forms of submitting orders all absorbed into the platform. It's a platform built for both users and customers, and it has made managing exceptions much more streamlined. **What do you dislike about Esker?** nothing that comes to mind **What problems is Esker solving and how is that benefiting you?** Esker enables us to reconcile thousands of wholesale accounts seamlessly, capture thousands of orders that arrive in many formats, automate customer communications and standardise the one tone of voice, provide customers access to invoices and statements in one portal, allow customers to pay their accounts in the portal, and allow us to onboard customers smoothly via the customer onboarding module. It facilitates clean data reconciliation, enhancing our exception management. ### 3. Very Consistent, Streamlines Order Processing, Great Customer Service, Potential Room for Improvement as AI advances. **Rating:** 4.0/5.0 stars **Reviewed by:** John K. | Enterprise (> 1000 emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 08, 2026 **What do you like best about Esker?** I really appreciate Esker's consistency, having used it for more than two years, I have not had to worry, stress or react to any surprise issues where Esker had any fault. As an admin, I value the ability to create and schedule customized reports, which is a feature I really appreciate. It's easy and intuitive to use, simplifying interactions for our customer service representatives (CSRs). They can continue to receive purchase orders from customers the way they always have, so there is zero impact on the customer's current operation and processes. Our CSRs can use Esker to convert customer POs to a standard EDI format which we then are able to import into our ERP. Whether we use auto-validation or allow CSRs to review orders before validating, they can spend less time manually keying in orders and more time on value-added activities. The project team at Esker made implementation extremely easy with a great project plan that was easy to follow. We also were able to make a handful of enhancements during our implementation that made it 'fit' our process better. Since implementation, we've had proactive and responsive support. Overall, Esker is one of the easier tools and providers to work with based on my experience. **What do you dislike about Esker?** There is not much I don't like about Esker. I only hope the recognition capabilities improve with AI as time goes on. At this time, some of our larger volume customers aren't great candidates for Esker extraction due to variability in PO forms. In the future, I'd hope free text and even images could be recognized and mapped to potential matches (item IDs, etc). Esker does what it does very well. As AI advances, I'd think it could be applied to be a bit more intuitive about extracting or recognizing or translating what is in a document, string of text or even image. **What problems is Esker solving and how is that benefiting you?** Esker automates order entry, cutting down hours of manual work to minutes, increasing efficiency and order accuracy. ### 4. Highly Effective, Intuitive Order Management with Outstanding Esker Support **Rating:** 5.0/5.0 stars **Reviewed by:** Christina A. | Senior Technical Product Analyst, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 16, 2026 **What do you like best about Esker?** My team finds the order management tool highly effective, intuitive, and easy to use. We have also been consistently pleased with the level of engagement and support provided by the Esker team, whose responsiveness and collaboration have contributed positively to our overall experience. **What do you dislike about Esker?** Overall, we have had a positive experience with Esker. One area for improvement would be platform performance during peak periods, as occasional slowness can impact processing efficiency and business operations. We would also appreciate greater transparency and proactive communication during service disruptions. Currently, we do not receive notifications when there is an ongoing server or platform issue and are often only made aware of problems after users begin experiencing them or after manually checking TrustEsker. Timely alerts and status updates would help us manage business expectations, reduce investigation time, and communicate impacts more effectively to stakeholders. **What problems is Esker solving and how is that benefiting you?** Esker is helping us streamline and automate our order management processes by reducing manual data entry, improving order accuracy, and accelerating order processing times. The platform enables efficient capture and validation of customer orders, integrates seamlessly with our ERP systems, and provides greater visibility into order status and processing workflows. As a result, our teams spend less time on administrative tasks and more time focusing on customer service and exception management. This has improved operational efficiency, reduced processing errors, increased order throughput, and supported business continuity across multiple regions. The automation capabilities and continuous improvements also help us drive standardization and scalability as order volumes grow. **Official Response from Sosennah Every:** > Thank you for sharing such thoughtful feedback Christina and for highlighting your positive experience with Esker’s order management solution and support team. We are very pleased to hear that the platform is helping your teams reduce manual work, improve accuracy, increase visibility, and scale order processing across regions. We also appreciate your suggestions for improvement and will ensure this is passed on to the Product Management team. Thank you again for taking the time to provide such a detailed review. ### 5. Intuitive Automation That Boosted Team Efficiency and Client Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 02, 2026 **What do you like best about Esker?** Intuitive product, has improved efficiency of the team through automated messaging. Been able to increase client numbers without increasing employee numbers due to the efficiencies the system gives us. Allows our team to focus on complex issues. The team is super friendly and supportive. It's a true partnership as opposed to a transactional relationship. **What do you dislike about Esker?** Nothing really, when we have had concerns they have been addressed quickly or if we ask about improvements they always take on board feedback. If something isn't viable as a suggestion they explain why and work with us to see if we can solve the issue another way. **What problems is Esker solving and how is that benefiting you?** Ability to target calls in relation to specific parameters, rather than static data we have virtually live data which means our credit controllers are not wasting their time on calls that do not need to be made. **Official Response from Sosennah Every:** > Thank you so much for your excellent feedback. ### 6. Esker: Essential for Collection Management with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Pam O. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 09, 2026 **What do you like best about Esker?** Esker allows me and my team to see where our problems are, and as a manager, I can easily track who is doing what. I find it incredibly useful to sort things at a global level, especially for collections, and see where our biggest dollars lie. It's a great all-around system, and I think the collections tool is really fantastic. Initially setting up Esker was really easy, and we had no problems at all. **What do you dislike about Esker?** I wish it was easier to proactively put promise to pay dates in. It's very difficult when you have 100 pay dates to enter for one customer and all the pay dates are different. **What problems is Esker solving and how is that benefiting you?** I use Esker to manage collections, share work, identify problems, and monitor team contributions. It helps me oversee global finances and find solutions efficiently. ### 7. Easy to Use and Boosts Efficiency for Smooth Invoice Matching **Rating:** 5.0/5.0 stars **Reviewed by:** Laurie P. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Esker?** One of the things I like best about Esker is how easy it is to use. My team was able to learn the matching process very quickly, which made adoption smooth. It has also improved our efficiency and reduced payment issues. **What do you dislike about Esker?** If I had to pick one thing I don’t like about Esker, it’s that you can’t upload screenshots in any internal communications tied to an invoice. Having that option would make it much easier for users to communicate clearly and quickly when discussing invoice details. **What problems is Esker solving and how is that benefiting you?** Esker has definitely helped solve the issue of invoice copies lying around the office. With everything uploaded to Esker, we no longer need paper copies. This has helped us keep a clean, organized workspace. **Official Response from Sosennah Every:** > Hi Laurie, thank you so much for your review. We are delighted to learn that your team finds Esker easy to use and that your processes are now more efficient and you have stopped paper print outs too. We will feedback your comments about uploading screenshots in internal conversations with the PM team. ### 8. Esker: Reliable Partner for Automation and Development **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from French using AI. **Reviewed Date:** September 09, 2026 **What do you like best about Esker?** I really appreciate the closeness with the Esker teams, which allows us to have a true relationship of trust in the deployment of solutions and their commercialization. Moreover, the Esker platform offers a unique suite that meets various needs, which is very valuable for our business development. The tools available for partners, such as the portal and Esker University, are also very useful for hiring and training our teams effectively. The support from the teams is always present to help us quickly with the difficulties we encounter with the projects. **What do you dislike about Esker?** One of the points I think could be improved concerns the integration of a single platform. Currently, I have noticed that some modules, like Market, are not integrated into the Esker platform. This can give clients the impression that the platform is not fully integrated. It would be nice to have a completely integrated platform with a unique set. **What problems is Esker solving and how is that benefiting you?** With Esker, we have been able to automate and ensure compliance with regulations in Europe, which meets the needs of the clients of financial departments. ### 9. Esker OM Streamlines Customer Service with Powerful Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Esker?** The biggest benefit of Esker OM is its ability to automate manual customer service activities. Helped us standardise ways of working and increase efficiency. **What do you dislike about Esker?** While the platform is powerful, some configuration and customisation activities can be complex and may require specialist knowledge. Certain areas of the user interface could be more intuitive (event logs) and implementing enhancements can sometimes take longer than expected. **What problems is Esker solving and how is that benefiting you?** Before Esker, many customer service and order management activities relied on manual processing and email-based workflows. Esker has helped automate these processes, improve visibility and provide better control over order handling. This has reduced manual effort, improved consistency and allowed teams to focus on higher-value activities rather than administrative tasks. **Official Response from Sosennah Every:** > Thank you for taking the time to share your feedback. We’re very pleased to hear that Esker Order Management is helping your customer service teams automate manual activities, standardise ways of working and improve efficiency. It is great to know that the solution is providing better visibility and control over order handling, while allowing your teams to focus on higher-value work. We also appreciate your comments around configuration, customisation, the user interface and the time sometimes required to implement enhancements. This is valuable feedback, and we will make sure it is shared with the relevant Product teams. If you would like our Customer Success team to help you with any aspect of the solution, please contact your account manager. Thank you again for your review and for sharing your experience with Esker. ### 10. Barely the bare minimum **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from French using AI. **Reviewed Date:** July 16, 2026 **What do you like best about Esker?** No feature is really suited to the need. **What do you dislike about Esker?** Few means for the user to classify invoices (no flags, no customizable categories, etc.) Very questionable and surprisingly unreliable character recognition (OCR) performance in 2026. An aging interface that does not retain the layout (it needs to be reset with each new login) No control over inconsistent workflows: an invoice can be postponed indefinitely. No possibility for simultaneous collaborative work: an invoice can only be assigned to one user at a time (a "forum" mode would be more effective in some cases) The export module for reports is not intuitive enough **What problems is Esker solving and how is that benefiting you?** None: the tool causes more problems than it solves **Official Response from Sosennah Every:** > Thank you for sharing your feedback. We’re sorry to hear that Esker has not met your needs or delivered the value you expected. We’d welcome the opportunity to better understand your requirements and where the solution is falling short. Please contact claire.lefoulon@esker.com and reference this review so we can arrange a focused discussion with the appropriate members of our Customer Success and Product teams and work toward the outcomes you need. ### 11. Comprehensive Solution with Room for Setup Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 08, 2026 **What do you like best about Esker?** I like that Esker keeps everything in one place, which makes handling tasks more manageable. I find it very helpful that documents are visible, so I can easily keep track of everything. Approvals are centralized in one area, which simplifies the process for me. I also appreciate how customers can communicate directly, facilitating smoother interactions. **What do you dislike about Esker?** I find it frustrating that customers send documents separately, making it harder to manage everything in one place. I also wish there was a way to scan documents directly into Esker so they would be visible right away. Setting up Esker was difficult, which could be improved to make the process smoother. **What problems is Esker solving and how is that benefiting you?** I use Esker to manage accounts payable, with everything visible in one place, approvals centralized, and customers able to communicate easily. ### 12. A Solid Financial Framework with Flexible Customization **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastian M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 09, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Esker?** It gives a solid framework for a lot of financial process and allows to add customizations enough to adapt to the customer processes without going too far away from best market practices **What do you dislike about Esker?** For us as delivery partners, sometimes is hard to understand what is happening behind the scenes to explain what happened to our customers **What problems is Esker solving and how is that benefiting you?** I think Esker is solving a lot of different processes needs for our customers. Currently I'm quite focused on adapting Cash Application to work with withholdings within Argentinian and LATAM market **Official Response from Sosennah Every:** > Thank you Sebastian for your great review. We will aim to continue to improve our communication with partners. ### 13. Esker Listens and Works Closely to Address Our Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher R. | Business Process Expert (O2C) Americas, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 11, 2026 **What do you like best about Esker?** Esker consistently listens to our challenges and obstacles, and works closely with us to make sure our concerns are heard and addressed. **What do you dislike about Esker?** Honestly, there’s nothing that comes to mind that I dislike about Esker. **What problems is Esker solving and how is that benefiting you?** We’re able to process orders faster than ever, and they’re more accurate than they’ve ever been. We can also respond to our customers’ needs more quickly, with everything handled in one place. **Official Response from Sosennah Every:** > Thank you so much Christopher for your glowing review. ### 14. Integrity and Strong Relationships You Can Count On **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 11, 2026 **What do you like best about Esker?** The integrity this company shows—and has consistently maintained throughout the evolution of technology—really stands out to me. They don’t overpromise or underdeliver; you get exactly what you bought and what you were promised. The relationship side of the company is also strong, and that makes a real difference. **What do you dislike about Esker?** They haven’t moved as quickly as I’d like when it comes to commercializing their pricing models, and they also aren’t addressing market needs through their technology fast enough. Perhaps overcautious with their AI strategy versus experimenting more like others. **What problems is Esker solving and how is that benefiting you?** Completing the O2C picture for our shared clients by partnering with them throughout the process. ### 15. Innovative Yet Straightforward for New Users **Rating:** 4.0/5.0 stars **Reviewed by:** Danielle P. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 10, 2026 **What do you like best about Esker?** It feels innovative, while still being straightforward for new users **What do you dislike about Esker?** As an admin, the depths of how it works can feel a bit confusing. Also it does seem to need a great deal of customization to fit. Sometimes it feels like we pay for enhancements that should be standard. **What problems is Esker solving and how is that benefiting you?** Order entry efficiency is improved, and also filling in huge data gaps ### 16. Streamlined and Easy AP Management with Esker **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 09, 2026 **What do you like best about Esker?** I like Esker because it makes it easy to see what is coming due and what follow-up is needed, which really helps with my daily work. The initial setup was very easy too. **What do you dislike about Esker?** I don't like the data export functionality. When dealing with tariffs we had to track the tariff costs for reimbursements and it was very difficult to get a report. **What problems is Esker solving and how is that benefiting you?** I use Esker to prioritize work in accounts payable and procurement. It makes it easy to see what's coming due and follow up, streamlining my team's daily tasks. ### 17. Fast, Automated AP Invoicing with Quick Vendor Payments **Rating:** 5.0/5.0 stars **Reviewed by:** Michaela S. | Accounts Payable, Manufacturing, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 10, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Esker?** Automation processing AP invoices. Quick turn arounds on paying our vendors **What do you dislike about Esker?** Supplier Management. Changes to our vendor invoices formats change and take a while for Esker to learn them again. Wondering if there are enhancements we are missing. **What problems is Esker solving and how is that benefiting you?** Quick turn around paying our vendors **Official Response from Sosennah Every:** > Thank you for your great review. ### 18. Effortless Order Management Automation with Continual AI Learning **Rating:** 4.5/5.0 stars **Reviewed by:** Chandis B. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 11, 2026 **What do you like best about Esker?** Automation of the order management and the continued AI learning to bring efficiency and accuracy to our teams **What do you dislike about Esker?** The CIM (Inquiry management) module does not work as smoothly across CIM/OM as it could **What problems is Esker solving and how is that benefiting you?** Helping with team efficiencies, KPI's we could not monitor in the past ### 19. Strong Collections Management Capabilities **Rating:** 4.5/5.0 stars **Reviewed by:** Cooper A. | AR Operations Manager, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 08, 2026 **What do you like best about Esker?** Collections Management capabilities are strong. **What do you dislike about Esker?** A bit of a learning curve. Getting the hang of it with Esker U and Customer Success **What problems is Esker solving and how is that benefiting you?** Aging AR. We are able to send payment reminders efficiently and also take payments through the platform. The Data/ reporting is insightful as well ### 20. Customizable Collections with Automated Reminders and Clear Customer Overviews **Rating:** 5.0/5.0 stars **Reviewed by:** Jonelle H. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 08, 2026 **What do you like best about Esker?** The collection module lets you customize rules across all collectors, one place for documentation, invoice copies, gives you a customer overview, payment behavior, automated payment reminders, statements, customized reason for lateness, and reports. **What do you dislike about Esker?** Data import errors and being able to remove those. **What problems is Esker solving and how is that benefiting you?** Standardization across all collectors ### 21. Esker opportunities around Collections Module **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 10, 2026 **What do you like best about Esker?** Esker has improved visibility into our strategy and day-to-day operational efficiencies. **What do you dislike about Esker?** My main dislike with Esker is in the Collections TermSynch module. It feels like the tool was built to support smaller-volume companies that manage a very homogeneous customer base. As a collections leader managing a large-volume portfolio, it feels like the collections module isn’t flexible enough to meet my needs around strategy, automated customer notices, and reporting. **What problems is Esker solving and how is that benefiting you?** A centralized place to enter and store our collection efforts. ### 22. Strong AI Order Extraction, but Support for Newer Companies Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Myra S. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 10, 2026 **What do you like best about Esker?** The AI capabilities in CIM, and how fast OM learns to extract information from orders. **What do you dislike about Esker?** The support for newer companies does not feel the best. **What problems is Esker solving and how is that benefiting you?** Esker is enabling less manual touches for order entry, resulting in less errors for orders. ### 23. Excellent App-to-App Communication That Keeps Work Flowing **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew M. | Accounting Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 10, 2026 **What do you like best about Esker?** I appreciate the communication between applications the most **What do you dislike about Esker?** The thing I dislike the most are the added costs to add additional services **What problems is Esker solving and how is that benefiting you?** the problem that esker is helping solve is housing and assisting with documentation on the AR side ### 24. Helpful Support and Integrations That Deliver **Rating:** 5.0/5.0 stars **Reviewed by:** Michele P. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 08, 2026 **What do you like best about Esker?** The support and integrations are helpful **What do you dislike about Esker?** The documentation can be difficult to navigate at times. **What problems is Esker solving and how is that benefiting you?** We are undergoing change management and having an automated solution has been beneficial in harmonizing processes across divisions. ### 25. Excellent End-User Self-Service and Conversational Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua H. | Accounts Payable Manager, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 07, 2026 **What do you like best about Esker?** End user self-service and conversations. **What do you dislike about Esker?** Lack of non OCR data extraction. Over reliance on most up-to-date PDFs and vendor compliance. **What problems is Esker solving and how is that benefiting you?** Escort solving processing timelines and user visibility and organization. **Official Response from Sosennah Every:** > Hi Joshua, thank you so much for your review. We are delighted to learn that you like the dashboards and the internal conversations tools. We will feedback your comments about issues with data extraction to the Customer Success team who should be able to help you improve the Esker teachings. ### 26. Esker? More like BEST-ker! **Rating:** 5.0/5.0 stars **Reviewed by:** Brian M. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 09, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Esker?** Love how easy Esker is to navigate, especially when I was new! **What do you dislike about Esker?** Could use a more updated look; feels a bit antiquated. **What problems is Esker solving and how is that benefiting you?** AR and CC **Official Response from Sosennah Every:** > We love your pun "Best-ker"! Thank you for your review. We will put your suggestions forward to the Product Management team too. ### 27. Excellent Invoice Image Workflow and High-Quality Capture Data **Rating:** 4.5/5.0 stars **Reviewed by:** Juli B. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 09, 2026 **What do you like best about Esker?** The invoice image and workflow. Also, the invoice capture data quality is excellent **What do you dislike about Esker?** Current module has no workflow escalation rules **What problems is Esker solving and how is that benefiting you?** Invoice capture, invoice workflow, KPI reporting ### 28. Most Helpful Communication That Keeps Go-Lives on Track **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer S. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 08, 2026 **What do you like best about Esker?** the communication has been most helpful! **What do you dislike about Esker?** many steps to making sure go-live goes well **What problems is Esker solving and how is that benefiting you?** Resolving our AP functionality and hopefully will help with less manual workload ### 29. Intuitive, Easy-to-Use Interface with Great Communication Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Mitsuaki M. | Project Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 09, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Esker?** Intuitive and easy to use interface. Communication tracking. **What do you dislike about Esker?** Price point little high for some modules. **What problems is Esker solving and how is that benefiting you?** Definitely AR and AP solutions are strong. ### 30. Helpful 1:1 Expert Sessions, but Limited Community Networking **Rating:** 3.5/5.0 stars **Reviewed by:** Sanan A. | Sr. SAP S/4 HANA MM/PP Analyst, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 11, 2026 **What do you like best about Esker?** one to one session with experts resolve my questions. **What do you dislike about Esker?** No meetup or cross members chat, hard to do connection **What problems is Esker solving and how is that benefiting you?** Workflow related ### 31. Great Professional Services, but Collections Reporting and Customization Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 10, 2026 **What do you like best about Esker?** The people. The professional services team for both Cash and Credit have been easy to work with. **What do you dislike about Esker?** The Collections module limited reporting and customization. **What problems is Esker solving and how is that benefiting you?** The solutions aren’t fully solving our problems. We still have gaps and are waiting on R&D to deliver feature enhancements on both Credit and Collections ### 32. Simple, User-Friendly Interface That’s Easy to Configure **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 07, 2026 **What do you like best about Esker?** Simplicity of end user interface which is not over complex to configure **What do you dislike about Esker?** How it excludes Credit Notes from its overdue and reminder letter calculations **What problems is Esker solving and how is that benefiting you?** Automation of manual tasks, workflows and all info in one easy to use place. Streamlining day to day processes freeing up time for key tasks **Official Response from Sosennah Every:** > Thank you very much for your review. We will feedback your suggestion to include credit notes into overdue and reminder letter calculations to the Product team. ### 33. Esker AI needs a little more I **Rating:** 1.5/5.0 stars **Reviewed by:** Charlotte M. | Business Operations Specialist, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 23, 2025 **What do you like best about Esker?** Once you understand it and know what info on the page is relevant, its somewhat easy to use. I use it nearly daily and while I can figure it out more often than not, the issues that arise are plentiful. Thankfully our support in our AP team can help move things along. **What do you dislike about Esker?** Too much info on the payment processing page. Too much back and forth and an inability to allow the processor to do more than one task at a time, without having to send back to have it resent for final approval. **What problems is Esker solving and how is that benefiting you?** I believe esker is solving the issue of excess bodies, reducing the AP team and relying on AI. It benefits the company in overhead but frustrates the vendors and end users. **Official Response from Sosennah Every:** > Thank you for sharing your feedback. We’re sorry to hear that Esker has not met your needs or delivered the value you expected. We’d welcome the opportunity to better understand your requirements and where the solution is falling short. Please contact mirannda.radde@esker.com and reference this review so we can arrange a focused discussion with the appropriate members of our Customer Success and Product teams. ### 34. Review of Esker Accounts Payable Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 12, 2023 **What do you like best about Esker?** The automation and efficiency that Esker has made within our Accounts Payable department. The tool is easy to use and provides many different data points and customizable reports. Customer support has always backed their product and provided support during times of need. **What do you dislike about Esker?** Integration and alignment of data between Esker and generic ERPs can be a challenge. **What problems is Esker solving and how is that benefiting you?** Esker has solved our problem of manual data entry dramatically allowing our AP team to focus on value-add activities and discrepancies in AP. The amount of data that can be quickly accessed and visualized within Esker has been a huge benefit to our team as well. ### 35. I deal with contract management, planning and scheduling tasks to better streamline projects **Rating:** 4.5/5.0 stars **Reviewed by:** Muhammad Kashif K. | Resident Engineer, Construction, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 17, 2024 **What do you like best about Esker?** its a cloud based platform and its availibility is very much appreciated at any time and at any place with outstanding data privacy Its very useful and easy to implement it offers excellent customer support it offers various features esker is easy to integrate with other products **What do you dislike about Esker?** Nothing to dislike it is all incorporating platform **What problems is Esker solving and how is that benefiting you?** Document Processing Efficiency Invoice Automation Order Processing Optimization Accounts Receivable Automation Customer Communication Management Data Visibility and Analytics Compliance and Security ### 36. Esker Review as a user **Rating:** 5.0/5.0 stars **Reviewed by:** Ronald Dominic V. | Assurance Associate, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 18, 2024 **What do you like best about Esker?** User friendly and convenient. Amazing UI and customer service **What do you dislike about Esker?** I dont have anything that i dislike about esker **What problems is Esker solving and how is that benefiting you?** The manual process that we do financial transactions. Esker really helps on that **Official Response from Hannah Denning:** > It's great to hear that Esker is helping to streamline your financial transactions. We're committed to providing solutions that make a real difference for our customers. ### 37. Esker **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 05, 2023 **What do you like best about Esker?** By easily clicking all the text information to the comment box **What do you dislike about Esker?** As of the moment, I don't have dislike about Esker. **What problems is Esker solving and how is that benefiting you?** Esker is very helpful to investigate problems in invoice like waiting for goods receipt, price mismatch, No Purchase Order on invoice, Etc. ### 38. Perfect and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 24, 2021 **What do you like best about Esker?** Easy & quick! Highly recommended, best for all types of businesses **What do you dislike about Esker?** Not able to use all the templates Sometimes images take time to get loaded. **What problems is Esker solving and how is that benefiting you?** Advertising our became easy with Esker P2P. ### 39. Simplest, Quickest Implementation Ever **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 16, 2020 **What do you like best about Esker?** Most companies say their products work right out of the box. Most don't, but Esker does. **What do you dislike about Esker?** There's really nothing not to like. Implementation was quick. It works well and their support is good. **Recommendations to others considering Esker:** Quick implementation, great results **What problems is Esker solving and how is that benefiting you?** Faster, more accurate processing of invoices ### 40. Smart solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 03, 2020 **What do you like best about Esker?** Faster solution for invoice processing than previously used system. **What do you dislike about Esker?** The updates and new futures of the system could be communicated better. **What problems is Esker solving and how is that benefiting you?** We use Esker as a tool for processing the invoices into SAP system and also as archiving tool. ### 41. Great Product **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan S. | Accounts Payable Supervisor, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 16, 2020 **What do you like best about Esker?** The system increases visibility of all invoices paid or unpaid. Allows for user customized workflows to improve efficiencies. **What do you dislike about Esker?** As of now, Esker does not provide auto-escalation on invoices out for approval. We have to manually do this for a large number of invoices not approved in a timely manner. **Recommendations to others considering Esker:** Esker is a very user friendly product. I highly recommend paying extra to use their connected module. Too many challenges occur when disconnected. **What problems is Esker solving and how is that benefiting you?** Built in workflows decrease processing time. KPI metrics, displayed on home dashboard, gives us visibility on areas we may be lacking. ### 42. Esker for AP **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 25, 2019 **What do you like best about Esker?** Esker is super quick when needing to move invoices from place to place. It is also very user friendly and easy to assist our customers with what they need to do. **What do you dislike about Esker?** Sometimes when there is an issue with Esker, it may take customer service a long time before an issue gets resolved. **What problems is Esker solving and how is that benefiting you?** We have gotten rid of most of the paper we used to waste with sending invoices. Also have cut time in sending invoices to different parts of the country. ### 43. Very difficult to integrate with. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 06, 2020 **What do you like best about Esker?** The UI is pretty good and the it does help automate invoicing. **What do you dislike about Esker?** The integration to this product was not good. We had weekly meetings and nothing ever got accomplished. We weren’t even able to integrate with this product. **What problems is Esker solving and how is that benefiting you?** We weren’t able to integrate with it even after months of trying. ### 44. Intuitive AP Automation System **Rating:** 4.0/5.0 stars **Reviewed by:** Sara H. | Supervisor, Marketing Services Operation, Financial Services, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 11, 2019 **What do you like best about Esker?** The UI is very easy to use and easy to train reviewers/approvers on. **What do you dislike about Esker?** While Esker is willing to make the product do just about anything you want, the more you customize, the higher the price tag. Not only do you pay for the work to customize, but you have to pay for maintenance and support on those customizations - and then when you want to upgrade, they have to do retrofitting to make customizations work in the new version. Would love to see them focus less on custom builds and more on building user-customizable solutions within their product. **Recommendations to others considering Esker:** Try not to customize too much of the product until you understand how it works better. **What problems is Esker solving and how is that benefiting you?** AP Automation. Completely paperless process for receiving, routing, approving, and paying invoices. Has greatly increased processing speed, organization, and visibility. ### 45. Termsync -- Very helpful in Collections and Payments **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher M. | Credit Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 21, 2018 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Esker?** Their TermSync software has been very useful when I am needing to work on collections. I have found that the interface is incredibly user friendly and the tools to log calls have been a huge increase over what we previously had. We were able to add our customers contact roles and numbers to Termsync which has made collections even easier. **What do you dislike about Esker?** I don't like that we can't flag an email as high priority when sent through the software like we can when we email through Outlook or another emailing service. **Recommendations to others considering Esker:** Using this and integrating it with Salesforce is a huge help. Saves both Time and Money when dealer with collection calls. **What problems is Esker solving and how is that benefiting you?** Termsync helps a ton with keeping notes and collecting past dues. ### 46. Great for Collections Management notes & payment reminders **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa B. | Credit Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 23, 2018 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Esker?** We can setup rules of when to send automatic payment reminders to customers. They are always coming up with new features each month, but outline and explain them easily so it's not overwhelming. **What do you dislike about Esker?** The response time of the website seems slightly slower than other portals I use throughout the day. So not really a fault to Esker/TermSync. **Recommendations to others considering Esker:** Very available support staff with any questions. **What problems is Esker solving and how is that benefiting you?** Touches accounts during the month that I don't have to; sending the auto-payment reminders at a certain amount of days past due. Saves time! ### 47. TermSync **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer M. | Territory Credit Manager, Wholesale, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 13, 2019 **What do you like best about Esker?** TermSync is a great collections tool. One of its great features is, you can set up reminders to send out past due reminder letters. This can generate a lot of feedback from your customers as they can just reply to the email. **What do you dislike about Esker?** One thing I don't like is there is no way to highlight or bold important details. **What problems is Esker solving and how is that benefiting you?** We currently have a higher collection rate as our customers can communicate with us through the program as well as make payments and do their own offsets. ### 48. TermSync **Rating:** 5.0/5.0 stars **Reviewed by:** Dee W. | Office Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 13, 2019 **What do you like best about Esker?** The ability to log emails/messages sent to customers as collection calls. As well the capability to allow customers 24/7 access to their account information. **What do you dislike about Esker?** Not being able to delete unused/old customer accounts without contacting a representative **Recommendations to others considering Esker:** Highly recommend to free manpower and make customers have more accountability. **What problems is Esker solving and how is that benefiting you?** We have been able to make our collection process easier. It's more streamlined. Customers love the ability to also be able to pay at their leisure and see their account information. ### 49. SAVIOR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 11, 2019 **What do you like best about Esker?** I love that Esker has cut our order entry time by 2/3. We are able to enter more orders in a day while still being able to provide excellent customer service to our customers. **What do you dislike about Esker?** I have not found anything that I dislike. Honestly we love Esker. **Recommendations to others considering Esker:** It is worth the time and cost. You will see results immediately. Participate in all available testing and advise Esker offers. They know their product and are super helpful. **What problems is Esker solving and how is that benefiting you?** We have been able to reduce the amount of errors per CSR, per order to almost NONE. We have been able to enter more orders daily, allowing us to satisfy customer needs. ### 50. Esker on Demand Review **Rating:** 4.5/5.0 stars **Reviewed by:** Terri R. | Sr. AP Specialist / Social Committee, Biotechnology, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 21, 2018 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Esker?** I like the organization of invoices. It's nice having them at your fingertips whether they are out for approval or paid. **What do you dislike about Esker?** Sometimes when I enter a new cost center on non-po invoices, the workflow doesn't appear. **Recommendations to others considering Esker:** Take the time to list everything you are currently doing that will need to be done through Esker such as accruing tax, adding meet codes, processing fixed asset invoices, etc. **What problems is Esker solving and how is that benefiting you?** Better control with payments going out the door. The reporting feature is great! ## Esker Discussions - [What is Esker on Demand used for?](https://www.g2.com/discussions/what-is-esker-on-demand-used-for) - [View Esker pricing details and edition comparison](https://www.g2.com/products/esker/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+17%3A03%3A03+-0500&secure%5Bsession_id%5D=23807463-8338-4ce1-8ec5-d015e689f191&secure%5Btoken%5D=f8741b1985399cab0fa43833fa73cd919fc55be6447cae89513e5602204f1d4a&format=llm_user) ## Esker Features **Customer Credit** - Credit Limits - Credit History - Credit Limits Adjustment - Integration with Credit Rating Agencies - Credit Limit Suspension - Collection Agencies - Accounting Integration - Third-Party Integrations **Planning** - Processes - Contracts - Content - Requisition **Data Management** - Consolidation - Classification - External Sources - Integration - Cleaning **Invoice Management** - Capture - Supplier Portal - Repository **Invoice Generation** - Digital Invoices - Recurring Invoices **Payment Processing** - Encryption - Credit Card Processing - Debit/Credit Card Processing - Online Payments - Partial Payments - Digital Wallet Payments **Cash Flow Management** - File Exports - Income and Expenses - Track Cash Flow **Management** - Approval - Communication - Documents - Receipt of Goods **Order Entry** - Entry - Register - Notifications - Order Entry - Remote Order Entry **Reporting** - Status - Customer Credit - History - Sales Tax Management - Activity Dashboard - Customer Statements **Supplier Marketplace** - Library - Categorization - Catalog Management - Real-Time Data - Workflow Management - Supply Chain Management - Template Management - Contract/License Management - Bid Management - Requisition Management - Project Management - Purchase Order Management - Global Sourcing Management - Spend Management - Auction Management - Invoice Management - Budget Management - Vendor Management - Supplier Management - Audit Management - Document Management - Procurement Management - Rfx Management - Supplier Risk Management - Performance Management - Compliance Management **Customer Support** - Text - Speech - Knowledge Base - Knowledge Base Management **Document Management - Deduction Management** - Analysis - Repository **Agentic AI - Accounts Payable (AP) and Spend Analysis** - Decision Making **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Vendor Management** - Decision Making **Additional Functionality** - Generative AI - Billing & Invoicing - Customizable Templates - User Management - Invoice Processing - Onboarding - Search/Filter - Sourcing Management - Vendor Master Data Management - Procurement Management - Reporting & Statistics - Document Management - Project Management - Data Visualization - Access Controls/Permissions - Transaction History - Risk Assessment - Activity Dashboard - Real-Time Data - Alerts/Notifications - Offboarding - AI Copilot - Self Service Portal - Audit Management - Collaboration Tools - API - Approval Process Control - Vendor Payment - Third-Party Integrations - Performance Metrics - Purchase Order Management - Contract/License Management - Data Import/Export - Single Sign On - Workflow Management - Compliance Management - Task Management **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **Invoice Matching** - Incomplete Payments - Match Invoices and Payments - Errors and Adjustments - Cash Application **Execution** - Sourcing - Purchasing - Invoicing - Procurement Management - Order Management **Analytics** - Benchmarking - KPIs - Compliance - Errors **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Recurring Payments **Invoice Processing** - Approvals - Batch Processing - Consolidation - Match Invoices **Administration** - Reporting & Analytics - Processing Fees - Levels 1 & 2 - Level 3 - Payment Gateway Integration - ACH Payment Processing **Cash Flow Forecasting** - Historical Data - Reforecast - Forecast Types - Rolling Forecasts - AI **Planning** - Processses - Contracts - Content - Requisition - Customizable Templates **Order Tracking** - Shipping - Tracking - Backorder - Discount Management - Order Tracking - Purchase Order Management **Integrations** - Accounting - ERP - CPM **Contract Management** - Compliance - Revenue - Negotiations **Automation** - Ticket Resolution - Customization - Intelligent Routing - Customizable Templates **Collections** - Partial Payments - Disputed Transactions - Personalized Customer Messaging - Customer Profiles - Electronic Payments **Analytics** - Visibility - Performance - Spend - Financial Reporting **Analytics** - Due Dates - Benchmarking - KPIs **Analytics** - Due Dates - Cashflow - KPIs - Payment Tracking **Analytics** - Variance Analysis - Reports - Forecast Comparison - Forward Looking **Invoice Management** - Capture - Supplier Portal - Repository **Payment Options** - Multi-Currency - Self Service Portal **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Recovery** - Historical payments - Overpayments **Transactions** - Credits - Invoices - Partial Payments **Data Collection** - Spend - Compliance Reports - Savings - Customizable Reports **Artificial Intelligence** - Learning - Language - Conversational AI - Generative AI **Additional Functionality** - Workflow Management - Interaction Tracking - Alerts/Notifications - Single Sign On - Self Service Portal - Real-Time Analytics - Customer Database - Client Portal - Inventory Management - Tagging - Configurable Workflow - Customer History - Surveys & Feedback - Support Ticket Management - Service Level Agreement (SLA) Management - Search/Filter - Chatbot - Email Templates - Activity Tracking - Real-Time Data - API - Reporting/Analytics - Event Triggered Actions - Help Desk Management - SSL Security - CRM - Chat/Messaging - AI Copilot - Customizable Reports - Email Management - Customizable Branding - Reporting & Statistics - Real-Time Notifications - Access Controls/Permissions - Customizable Forms - Customer Communication - Activity Dashboard - Third-Party Integrations - Customizable Fields - Application Management - Communication Management - Role-Based Permissions **Analytics** - At Risk Customers - Esimated vs Actual Receipts - Collections Effectiveness - Scaleability - Artificial Intelligence - Compliance Control - Payment Collection - In-House Collections **Integration** - Accounting - Payment Integration - ERP - ERP integration **Integration** - Accounting - Payments - ERP - Account Sync **Supplier Management** - Evaluation - Selection - Risk Management - Inventory Management - Vendor Management - Workflow Management - Compliance Management - Purchase Order Management - Requisition Management - Bid Management - Auction Management - Sourcing Management - Returns Management - Fixed Asset Management - Contract/License Management - Supplier Management - Spend Management - Order Management - Shipping Management - Warehouse Management - User Management - Catalog Management - Receipt Management **Financial Data Transfer** - Data Transfer - Data Exchange - Reporting - Access - Integration **Customer Management** - Order Status - Information Access - Email Notifications - Mobile Access - Activity Dashboard - Recurring Orders **AP Data Processing** - Workflows - Transparency - Controls **Workflows** - Approvals - Bank Reconciliation **Project Management** - Activity Dashboard - Repository - Lifecycle **Agentic AI - Procure to Pay** - Multi-step Planning - Autonomous Task Execution - Proactive Assistance **Additional Functionality** - Generative AI - Integration Management - Vendor Management - Contract Lifecycle Management - Budgeting/Forecasting - Compliance Management - AI Copilot - Inventory Management **Self Service** - Customer Portal - Financial Documents **Execution** - Sourcing - Purchasing - Invoicing **Platform** - Accounting integration **Subscription Management** - Payment Data - Payment Gateway - Billing - Real-Time Data **Agentic AI - Strategic Sourcing** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Third-Party Integrations - ERP integration **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Accounts Receivable Automation** - Autonomous Task Execution **Additional Functionality** - Approval Process Control - Collaboration Tools - Reporting & Statistics - Generative AI - API - Access Controls/Permissions - Order Tracking - Inventory Control - Budgeting/Forecasting - AI Copilot - Real-Time Analytics - Spend Analysis - Multi-Currency - Audit Trail - Real-Time Reporting - Activity Tracking - Search/Filter - Spend Control - Data Import/Export - Alerts/Notifications - Invoice Processing - Receiving - Document Storage - Quotes/Estimates - Supplier Web Portal - Supplier Qualification - RFP Creation - Reminders - Self Service Portal - Purchasing & Receiving - Risk Assessment **Additional Functionality** - Data Synchronization - Transaction Monitoring - PCI Compliance - Credit Card Management - SSL Security - Reminders - Reporting & Statistics - Transaction History - Customer Database - Customizable Branding - Invoice Management - Cash Management - Multi-Location - AI Copilot - Multiple Payment Options - Status Tracking - Alerts/Notifications - Activity Dashboard - Data Security - Payment Links - API - Payment Reconciliation - Data Import/Export - Search/Filter - Real-Time Data - Billing & Invoicing **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Submittal - Configurable Workflow **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Agentic AI - Credit and Collections** - Autonomous Task Execution - Multi-step Planning - Adaptive Learning **AI - Accounts Receivable** - Generative - Responses - Predictive Analytics **Additional Functionality** - Multi-Location - Barcode/Ticket Scanning - Customer Database - Product Configurator - Data Import/Export - AI Copilot - Inventory Auditing - Reporting & Statistics - Quotes/Estimates - Customer History - Invoice Creation - Order Fulfillment - Client Portal - Shipping Management - Assignment Management - Workflow Management - Warehouse Management - Multi-Channel Management - Contact Database - Generative AI - Billing & Invoicing - eCommerce Management - Delivery Management - Real-Time Updates - Returns Management - Label Printing - Reporting/Analytics - Search/Filter - Order Management - Catalog Management - Inventory Management - Third-Party Integrations - For eCommerce - Backorder Management - Supplier Management - Batch Processing - Order Routing - Promotion Optimization - API - Multi-Currency - Shipping Labels - Customer Management - Order Processing - Exchange Management - Customizable Branding - Special Order Management - Forecasting - Vendor Management **Additional Functionality** - Reporting & Statistics - Customizable Reports - Generative AI - Expense Tracking - Data Import/Export - Real-Time Data - User Management - ACH Payment Processing - Invoice Processing - Billing & Invoicing - Alerts/Notifications - AI Copilot - Contact Database - Aging Tracking - Purchase Order Management - Audit Trail - Discount Management - General Ledger - Document Management - Receivables Ledger - Recurring/Subscription Billing - Multi-Currency - Workflow Management - Credit Card Processing - Task Management - Customizable Templates - Forecasting - Cash Flow Management - Self Service Portal - Reminders - Check Processing - Receipt Management - Overpayment Processing - Financial Management - Third-Party Integrations - Payment Collection - Approval Process Control - API - Profit/Loss Statement **Additional Functionality** - Real-Time Updates - Compliance Management - Activity Dashboard - Auto-Dialer - Credit Card Processing - Payment Plans - Automated Scheduling - API - Workflow Management - Activity Tracking - Multi-Currency - Multiple Payment Options - Callback Scheduling - Generative AI - Business Process Automation - Email Templates - Historical Reporting - Multi-Channel Communication - Data Import/Export - Invoice Management - Reporting & Statistics - Transaction Management - Multiple User Accounts - Risk Assessment - Customizable Templates - AI Copilot - Alerts/Notifications - Client Management - Contact Management - Automated Notices - Call Recording - User Management - Real-Time Analytics - Credit Reporting - Search/Filter - Commission Management - Borrower Management - Template Management - Customizable Reports - Monitoring - Reminders - Real-Time Reporting **Supplier Information** - Profiles - Qualifications - History **Analytics** - Visibility - Performance - Spend - Due Dates - KPIs **Integration** - Accounting - Payments - ERP - Procurement **Agentic AI - Purchasing** - Proactive Assistance - Decision Making - Budgeting/Forecasting **Additional Functionality** - Approval Process Control - Collaboration Tools - Reporting & Statistics - Generative AI - API - Access Controls/Permissions - Order Tracking - Inventory Control - AI Copilot - Real-Time Analytics - Spend Analysis - Multi-Currency - Audit Trail - Real-Time Reporting - Activity Tracking - Search/Filter - Spend Control - Data Import/Export - Alerts/Notifications - Invoice Processing - Receiving - Document Storage - Quotes/Estimates - Accounting Integration - Third-Party Integrations - Multi-Location - Expense Tracking - Purchasing Reports - Activity Dashboard - Customizable Reports - Real-Time Data **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making **Additional Functionality** - Data Import/Export - Invoice Management - Online Banking - 1099 Preparation - Generative AI - Receipt Management - AI Copilot - Fraud Detection - Duplicate Payment Alert - Document Management - Compliance Management - Inventory Management - Check Writing - Mobile Access - Audit Trail - Reporting/Analytics - Multi-Currency - Status Tracking - Activity Dashboard - Cash Management - Alerts/Notifications - Billing & Invoicing - Vendor Management - Anomaly Detection - API - ACH Payment Processing - Invoice Processing - Aging Tracking - Supplier Management - General Ledger - Expense Tracking - Bank Reconciliation - Workflow Management - Customizable Reports - Approval Process Control - Electronic Funds Transfer - Purchase Order Reconciliation - Financial Management - Workflow Automation ## Top Esker Alternatives - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (2,025 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - 4.2/5.0 (556 reviews) - [Billtrust](https://www.g2.com/products/billtrust/reviews) - 4.4/5.0 (510 reviews)