Top Tools at a Glance
Best for Deep service mapping with enterprise-scale correlation | User Review "Revolutionizes IT Management with Automation and AI-Driven Insights"  A Verified User Mid-Market (51-1000 emp.) | ||
Best for Lightweight AIOps for lean IT teams | User Review "AI Feature Makes Issue Resolution Effortless" JN Jasmin N. Enterprise (> 1000 emp.) | ||
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 Sponsored You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings. Site24x7 | Product Description This description is provided by the seller. ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and... | Visit company website | |
Best for Instant microservice-level observability | User Review "Real-Time Insights, Automatic Discovery: Powered by IBM Instana"  AK Anil K. Enterprise (> 1000 emp.) | ||
Best for Autonomous full-stack diagnostics | User Review "Effortless Service Mapping and Insightful Dashboards" SK Sourabh K. Mid-Market (51-1000 emp.) | ||
Best for Cross-telemetry cloud observability | User Review "Comprehensive Monitoring with Easy Setup" KP Karan P.
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Best for Predictive anomaly intelligence | User Review "Reliable insights & easy to use observability tool." U Verified User Enterprise (> 1000 emp.) | ||
Best for AIOps-activated service desk operations | User Review "SysAid has changed the way we work in IT" AV Ander V. Small-Business (50 or fewer emp.) | ||
Best for Autonomous resource right-sizing | User Review "Automated Recommendations That Cut Cloud Costs Effortlessly" U Verified User Small-Business (50 or fewer emp.) | ||
Best for Developer-focused performance insight | User Review "All-in-One Monitoring Powerhouse with Deep Insights" NR Nithin r.
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Best for End-to-end autonomous remediation | User Review "Effortless Automation with Digitate Ignio" AS Anshita S.
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Deep service mapping with enterprise-scale correlation
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You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
This description is provided by the seller.
ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and...
Instant microservice-level observability
Autonomous resource right-sizing
Buyer's Guide: AIOps Platforms
All AIOps Platforms Tools
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the ease of use of Atera, appreciating its quick navigation and intuitive dashboard for identifying issues.
Users value the comprehensive all-in-one platform of Atera, enhancing visibility and support efficiency for their networks.
Users highlight the automation capabilities of Atera, enhancing efficiency with seamless integration and easy deployment.
Users express concerns about missing features, like dashboard sharing and local WSUS integration, impacting workflow efficiency.
Users find Atera lacks advanced features like time assignment and sharing dashboards, impacting usability and reporting.
Users report feature issues with Atera, including blurriness, complex installations, and unreliable remote access.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users find IBM Instana's ease of use remarkable, streamlining monitoring and analysis of complex applications effortlessly.
Users value the effortless and powerful monitoring capabilities of IBM Instana for complex applications and real-time visibility.
Users love the real-time monitoring capabilities of IBM Instana, providing effortless visibility and quick root cause analysis.
Users find the pricing too high, making it less accessible for startups despite its excellent features.
Users find the user interface challenging, requiring time to adjust despite its eventual effectiveness and helpful insights.
Users find the pricing issues high for smaller teams, along with confusing features and overwhelming UI challenges.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users highlight the advanced insights of Dynatrace, facilitating efficient monitoring and impactful reporting across applications.
Users appreciate the ease of use of Dynatrace, allowing them to focus on improvements rather than deployment hassles.
Users highly value the efficient monitoring capabilities of Dynatrace, appreciating real-time insights and automated diagnostics.
Users find the learning curve steep, making it challenging to configure and utilize all features effectively.
Users find the learning difficulty of Dynatrace challenging due to its complexity and extensive configuration options.
Users find Dynatrace to be expensive, especially for nonprofits and startups with limited budgets and additional licensing costs.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users find SysAid intuitive and easy to use, enhancing their workflow and customer service experience effectively.
Users value the exceptional customer support of SysAid, consistently appreciating its reliability and helpfulness at all times.
Users appreciate the strong asset management and automation features of SysAid, enhancing workflows and communication efficiency.
Users often find missing features in SysAid, such as limited customization and inadequate reporting capabilities.
Users face a steep learning curve with SysAid's complexity, requiring time and training to effectively utilize the system.
Users find the limited customization in SysAid makes it complex and difficult to navigate effectively.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users find the ease of use in ServiceNow IT Operations Management enhances their efficiency and simplifies daily tasks.
Users value the real-time visibility ServiceNow ITOM provides, enhancing IT efficiency and reducing downtime.
Users appreciate the efficient monitoring capabilities of ServiceNow IT Operations Management, enhancing incident and problem tracking.
Users find the learning difficulty of ServiceNow IT Operations Management challenging, particularly for non-technical individuals.
Users often face complexity issues with ServiceNow IT Operations Management, making navigation and setup challenging in large organizations.
Users experience a steep learning curve with ServiceNow IT Operations Management, particularly during initial implementation and configuration tasks.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the cost optimization capabilities of IBM Turbonomic, as it effectively reduces unnecessary cloud expenses.
Users praise the ease of use in IBM Turbonomic, enjoying its intuitive interface and quick learning curve.
Users value the smart automation for resource optimization in IBM Turbonomic, effectively reducing costs and improving performance.
Users find the platform complex for new users, with a steep learning curve and challenging navigation of dashboards.
Users find the learning curve steep, making it challenging to grasp all features and functionalities quickly.
Users find IBM Turbonomic to be expensive, particularly challenging for smaller businesses with tight budgets.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value real-time monitoring with New Relic, ensuring optimal application performance and efficient issue detection.
Users appreciate the ease of use of New Relic, benefiting from intuitive dashboards and real-time performance visibility.
Users appreciate the robust and intuitive platform of New Relic for insightful monitoring and efficient troubleshooting.
Users find the pricing model complex and expensive, particularly challenging for smaller teams or high data volumes.
Users find the pricing structure complex and expensive, particularly challenging for smaller teams and high data volumes.
Users find complexity in dashboard setup and pricing to hinder their overall experience with New Relic.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the ease of use of Datadog, appreciating its intuitive interface and straightforward implementation.
Users value the comprehensive monitoring capabilities of Datadog, simplifying oversight of diverse system aspects.
Users highlight the real-time monitoring capabilities of Datadog, enabling effective and timely oversight of systems.
Users find Datadog's subscription expensive, particularly for limited data backup retention options, impacting overall value.
Users find the pricing issues of Datadog challenging, citing high costs and rapid price increases with usage.
Users mention a significant learning curve, requiring time to master Datadog's features for effective use.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the real-time alerting system of PagerDuty, ensuring timely notifications and effective incident management.
Users value the reliable alerting system of PagerDuty, ensuring they never miss critical issues on the go.
Users appreciate the reliability and efficiency of PagerDuty's alert management, ensuring timely responses during incidents.
Users find PagerDuty's pricing to be expensive, especially compared to other incident management solutions.
Users find the alert issues in PagerDuty, including noise and filtering problems, can detract from the experience.
Users find the high pricing of PagerDuty concerning, especially compared to other incident management solutions.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the AI-powered full stack monitoring capabilities of Site24x7 for comprehensive multi-cloud infrastructure management.
Users find Site24x7's interface to be simple and easy to use, facilitating seamless monitoring and analysis.
Users appreciate the real-time monitoring capabilities of Site24x7, enhancing infrastructure oversight and usability.
Users face alert issues with Site24x7, receiving multiple notifications for server outages instead of consolidated alerts.
Users find missing features in Site24x7, particularly for plug-ins and documentation, impacting their overall experience.
Users find the learning curve steep, making initial setup and understanding the modules challenging for newcomers.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users appreciate the ease of use of Splunk Enterprise, enjoying its user-friendly UI and quick adaptability for various needs.
Users appreciate the visual presentation and analysis of log data, which simplifies insights from diverse applications and logs.
Users value Splunk Enterprise for its robust data analysis capabilities, enabling effective search and integration across multiple sources.
Users find the license cost heavy, particularly impacting performance and support when managing large datasets.
Users find the steep learning curve of Splunk Enterprise challenging, particularly with complex features and query processes.
Users find licensing issues difficult to navigate, impacting costs and complicating the sales process for cybersecurity solutions.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users find the ease of use of AppDynamics to be a significant advantage for monitoring and debugging applications.
Users value the log management capabilities of AppDynamics, enabling efficient debugging and performance monitoring.
Users value the easy integration capabilities of AppDynamics with ITSM tools, enhancing their monitoring experience.
Users experience billing issues with high renewal costs and slow response times post-Cisco acquisition.
Users find the renewal costs high and report delays in product enhancements and bug resolutions since the acquisition.
Users are frustrated with the inefficient alert system, leading to delays in response and increased operational challenges.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users find meshIQ's ease of use exceptional, allowing effortless management and updates through the intuitive Web UI.
Users appreciate the real-time monitoring of meshIQ, benefitting from a unified dashboard for quick insights.
Users value the easy-to-navigate web UI of meshIQ, simplifying infrastructure administration and providing a convenient dashboard overview.
Users find the difficult learning curve for advanced features of MeshIQ a bit overwhelming without proper guidance.
Users find the learning curve steep for advanced features, making it challenging to fully utilize MeshIQ's capabilities.
Users experience a steep learning curve with MeshIQ's advanced features, making initial use challenging without proper guidance.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users applaud the ease of use of Coralogix, appreciating its user-friendly interface and seamless integration options.
Users value the exceptional customer support and find Coralogix easy to use and integrate with other applications.
Users appreciate the exceptional customer support from Coralogix, highlighting their readiness to assist customers at any time.
Users note a lack of governance features in Coralogix, which hinders its usability compared to alternatives like Grafana.
Users find the learning curve challenging, as the UI can be complicated and requires time to master.
Users find the difficult learning curve challenging, requiring significant time to effectively navigate Coralogix's advanced features.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users find Aisera's helpful ticket routing and self-service options enhance support efficiency and satisfaction significantly.
Users find Aisera's platform incredibly easy to use, with seamless navigation and efficient implementation across channels.
Users praise Aisera's responsive customer support and its ability to enhance ticket management and resolution efficiency.
Users note a steep learning curve with Aisera, requiring extensive time and training for effective implementation and usage.
Users find the time-consuming implementation of Aisera challenging, making the initial setup and maintenance overwhelming.
Users find the administrative interface complex, requiring dedicated resources to manage integrations and workflows effectively.
