The Top 20 AIOps Tools

Check out this list of the top AIOps Tools products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Atera

100

Overall Satisfaction Score

100

Top Industries of Reviewers:

Information Technology and Services

60%

Computer & Network Security

26%

Hospital & Health Care

Telecommunications

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 9.0

9.3

Ease of Setup

Average: 9.2

9.2

Quality of Support

Average: 9.3

9.3

Ease of Admin

Average: 8.8

9.2

CloudFabrix

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

50%

Information Technology and Services

40%

Computer & Network Security

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

10.0

Meets Requirements

Average: 9.3

10.0

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.2

10.0

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 8.8

9.8

Siit

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

42%

Information Technology and Services

33%

Human Resources

17%

Financial Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.9

Meets Requirements

Average: 9.3

9.9

Ease of Doing Business With

Average: 9.0

10.0

Ease of Setup

Average: 9.2

9.9

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 8.8

9.7

ServiceNow IT Operations Management

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

51%

Hospital & Health Care

22%

Financial Services

15%

Computer & Network Security

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.3

Meets Requirements

Average: 9.3

9.0

Ease of Doing Business With

Average: 9.0

9.1

Ease of Setup

Average: 9.2

8.1

Quality of Support

Average: 9.3

8.6

Ease of Admin

Average: 8.8

8.5

SysAid

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

38%

Hospital & Health Care

27%

Financial Services

20%

Non-Profit Organization Management

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 9.0

9.2

Ease of Setup

Average: 9.2

8.9

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 8.8

9.0

ZIF

Overall Satisfaction Score

Top Industries of Reviewers:

Banking

54%

Hospital & Health Care

23%

Financial Services

15%

Consumer Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 9.0

9.8

Ease of Setup

Average: 9.2

9.9

Quality of Support

Average: 9.3

9.7

Ease of Admin

Average: 8.8

9.6

IBM Instana

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

58%

Computer Software

19%

Retail

15%

Banking

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 9.0

9.8

Ease of Setup

Average: 9.2

9.5

Quality of Support

Average: 9.3

9.4

Ease of Admin

Average: 8.8

9.7

OpsRamp

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

56%

Computer & Network Security

22%

Computer Software

11%

Construction

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 9.0

9.7

Ease of Setup

Average: 9.2

9.7

Quality of Support

Average: 9.3

9.7

Ease of Admin

Average: 8.8

9.7

BigPanda

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

58%

Computer Software

17%

Marketing and Advertising

14%

Hospitality

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 9.0

9.7

Ease of Setup

Average: 9.2

9.4

Quality of Support

Average: 9.3

9.6

Ease of Admin

Average: 8.8

9.6

#10

Dynatrace

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

39%

Financial Services

21%

Computer Software

21%

Banking

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.7

Meets Requirements

Average: 9.3

9.0

Ease of Doing Business With

Average: 9.0

9.2

Ease of Setup

Average: 9.2

8.7

Quality of Support

Average: 9.3

8.9

Ease of Admin

Average: 8.8

8.7

#11

FusionReactor APM

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

44%

Computer Software

33%

Education Management

11%

Financial Services

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.3

9.7

Ease of Doing Business With

Average: 9.0

9.7

Ease of Setup

Average: 9.2

9.8

Quality of Support

Average: 9.3

9.8

Ease of Admin

Average: 8.8

8.8

#12

meshIQ

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

40%

Computer Software

24%

Banking

24%

Computer & Network Security

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.3

9.0

Ease of Doing Business With

Average: 9.0

9.5

Ease of Setup

Average: 9.2

9.1

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 8.8

9.0

#13

IBM Turbonomic

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

39%

Financial Services

22%

Insurance

22%

Construction

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 9.0

9.2

Ease of Setup

Average: 9.2

8.9

Quality of Support

Average: 9.3

9.1

Ease of Admin

Average: 8.8

9.2

#14

AIMS

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

33%

Retail

33%

Computer Software

22%

Computer & Network Security

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 9.0

9.8

Ease of Setup

Average: 9.2

9.1

Quality of Support

Average: 9.3

9.7

Ease of Admin

Average: 8.8

9.0

#15

Site24x7

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

35%

Computer Software

30%

Computer & Network Security

25%

Computer Networking

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 9.0

8.9

Ease of Setup

Average: 9.2

9.3

Quality of Support

Average: 9.3

9.0

Ease of Admin

Average: 8.8

9.2

#16

Rakuten SixthSense Observability

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Games

43%

Banking

29%

Computer & Network Security

14%

Computer Software

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

10.0

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 9.0

0.0

Ease of Setup

Average: 9.2

10.0

Quality of Support

Average: 9.3

9.8

Ease of Admin

Average: 8.8

0.0

#17

New Relic

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

46%

Internet

23%

Computer Software

23%

Financial Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.2

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 9.0

9.1

Ease of Setup

Average: 9.2

9.3

Quality of Support

Average: 9.3

8.8

Ease of Admin

Average: 8.8

9.1

#18

Moogsoft

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

74%

Computer Networking

11%

Telecommunications

11%

Construction

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

9.9

Meets Requirements

Average: 9.3

8.6

Ease of Doing Business With

Average: 9.0

9.7

Ease of Setup

Average: 9.2

9.0

Quality of Support

Average: 9.3

9.0

Ease of Admin

Average: 8.8

9.7

#19

Datadog

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

48%

Computer Software

33%

Financial Services

10%

Internet

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 9.0

9.2

Ease of Setup

Average: 9.2

8.9

Quality of Support

Average: 9.3

9.3

Ease of Admin

Average: 8.8

8.9

#20

Digitate

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

43%

Banking

21%

Pharmaceuticals

19%

Automotive

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.3

8.3

Meets Requirements

Average: 9.3

8.7

Ease of Doing Business With

Average: 9.0

8.8

Ease of Setup

Average: 9.2

8.1

Quality of Support

Average: 9.3

8.7

Ease of Admin

Average: 8.8

9.0