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Best AI Note-Taking Software for Medium-Sized Businesses

Shalaka Joshi
SJ
Researched and written by Shalaka Joshi

Products classified in the overall AI Note-Taking Software category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business AI Note-Taking Software to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business AI Note-Taking Software category.

In addition to qualifying for inclusion in the AI Note-Taking Software category, to qualify for inclusion in the Medium-Sized Business AI Note-Taking Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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7 Listings in AI Note-Taking Software Available
(17,787)4.4 out of 5
2nd Easiest To Use in AI Note-Taking Software software
View top Consulting Services for Microsoft Teams
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Microsoft Teams is a comprehensive collaboration platform developed by Microsoft, designed to streamline communication and teamwork within organizations. It integrates chat, video conferencing, file s

    Users
    • Software Engineer
    • Consultant
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 40% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft Teams Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    914
    Team Collaboration
    837
    Communication
    643
    Easy Communication
    559
    File Sharing
    532
    Cons
    Slow Loading
    352
    Performance Issues
    242
    User Interface
    223
    Connectivity Issues
    204
    Glitches
    155
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,087,692 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226,132 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Microsoft Teams is a comprehensive collaboration platform developed by Microsoft, designed to streamline communication and teamwork within organizations. It integrates chat, video conferencing, file s

Users
  • Software Engineer
  • Consultant
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 40% Enterprise
  • 38% Mid-Market
Microsoft Teams Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
914
Team Collaboration
837
Communication
643
Easy Communication
559
File Sharing
532
Cons
Slow Loading
352
Performance Issues
242
User Interface
223
Connectivity Issues
204
Glitches
155
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,087,692 Twitter followers
LinkedIn® Page
www.linkedin.com
226,132 employees on LinkedIn®
Ownership
MSFT
(6,510)5.0 out of 5
Optimized for quick response
3rd Easiest To Use in AI Note-Taking Software software
View top Consulting Services for Fathom
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fathom is a free app that instantly records, transcribes, and summarizes your Zoom, Google Meet, or Microsoft Teams meetings so you can focus on the conversation instead of taking notes. Receive accur

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Fathom is a note-taking tool that automatically records and transcribes meetings, generating summaries and action points.
    • Reviewers like Fathom's precise and rapid note-taking ability, its high-quality transcriptions and summaries, and its ease of use and integration with other tools.
    • Users reported issues with Fathom's lack of a mobile app, difficulties in adding it to unarranged calls, and challenges with the user interface and transcript layout.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fathom Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    AI Summary
    1,649
    Accuracy
    1,543
    Ease of Use
    1,535
    Helpful
    1,478
    Note-taking
    1,227
    Cons
    Meeting Management
    443
    Recording Issues
    387
    Missing Features
    274
    AI Inaccuracy
    228
    Call Issues
    228
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fathom
    Company Website
    Year Founded
    2020
    HQ Location
    San Francisco, CA
    Twitter
    @FathomDotVideo
    2,541 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    174 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fathom is a free app that instantly records, transcribes, and summarizes your Zoom, Google Meet, or Microsoft Teams meetings so you can focus on the conversation instead of taking notes. Receive accur

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Fathom is a note-taking tool that automatically records and transcribes meetings, generating summaries and action points.
  • Reviewers like Fathom's precise and rapid note-taking ability, its high-quality transcriptions and summaries, and its ease of use and integration with other tools.
  • Users reported issues with Fathom's lack of a mobile app, difficulties in adding it to unarranged calls, and challenges with the user interface and transcript layout.
Fathom Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
AI Summary
1,649
Accuracy
1,543
Ease of Use
1,535
Helpful
1,478
Note-taking
1,227
Cons
Meeting Management
443
Recording Issues
387
Missing Features
274
AI Inaccuracy
228
Call Issues
228
Seller Details
Seller
Fathom
Company Website
Year Founded
2020
HQ Location
San Francisco, CA
Twitter
@FathomDotVideo
2,541 Twitter followers
LinkedIn® Page
www.linkedin.com
174 employees on LinkedIn®
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(38,112)4.5 out of 5
Optimized for quick response
1st Easiest To Use in AI Note-Taking Software software
View top Consulting Services for Slack
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25% Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat

    Users
    • Software Engineer
    • Project Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 41% Small-Business
    • 40% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Slack is a communication platform designed to facilitate seamless collaboration and messaging among team members.
    • Users like Slack's user-friendly interface, efficient search function, and its ability to integrate with other tools like Google Drive, Trello, or Zoom, which enhances workflow and real-time information sharing.
    • Users reported that managing numerous channels can be confusing and overwhelming, and the platform's notification system can be slow or excessive, leading to missed updates or information overload.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Slack Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,274
    Team Collaboration
    2,953
    Communication
    2,700
    Integrations
    2,070
    Features
    1,742
    Cons
    Notification Issues
    984
    Missing Features
    818
    Limited Features
    726
    Overwhelming Experience
    668
    Channel Management
    578
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    580,721 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86,064 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat

Users
  • Software Engineer
  • Project Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 41% Small-Business
  • 40% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Slack is a communication platform designed to facilitate seamless collaboration and messaging among team members.
  • Users like Slack's user-friendly interface, efficient search function, and its ability to integrate with other tools like Google Drive, Trello, or Zoom, which enhances workflow and real-time information sharing.
  • Users reported that managing numerous channels can be confusing and overwhelming, and the platform's notification system can be slow or excessive, leading to missed updates or information overload.
Slack Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,274
Team Collaboration
2,953
Communication
2,700
Integrations
2,070
Features
1,742
Cons
Notification Issues
984
Missing Features
818
Limited Features
726
Overwhelming Experience
668
Channel Management
578
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
580,721 Twitter followers
LinkedIn® Page
www.linkedin.com
86,064 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Krisp is a voice productivity and real-time AI communication platform that helps teams, contact centers, and developers deliver clearer conversations through real-time noise suppression, accent conver

    Users
    • CEO
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 45% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Krisp is a noise-cancelling and transcription software that provides meeting summaries and voice enhancement tools.
    • Users like Krisp's noise cancellation feature, its ability to transcribe and summarize meetings, and its user-friendly interface.
    • Reviewers mentioned occasional issues with hardware connection, inaccurate transcriptions, and the software's tendency to attribute all speech to one speaker when multiple people are talking.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Krisp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    247
    Noise Cancellation
    215
    Transcription
    151
    Reliability
    145
    Easy Setup
    134
    Cons
    Audio Issues
    57
    Inaccurate Transcription
    49
    Poor Transcription Accuracy
    46
    Noise Issues
    41
    AI Inaccuracy
    40
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Berkeley, California
    Twitter
    @krispHQ
    6,312 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    355 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Krisp is a voice productivity and real-time AI communication platform that helps teams, contact centers, and developers deliver clearer conversations through real-time noise suppression, accent conver

Users
  • CEO
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 45% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Krisp is a noise-cancelling and transcription software that provides meeting summaries and voice enhancement tools.
  • Users like Krisp's noise cancellation feature, its ability to transcribe and summarize meetings, and its user-friendly interface.
  • Reviewers mentioned occasional issues with hardware connection, inaccurate transcriptions, and the software's tendency to attribute all speech to one speaker when multiple people are talking.
Krisp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
247
Noise Cancellation
215
Transcription
151
Reliability
145
Easy Setup
134
Cons
Audio Issues
57
Inaccurate Transcription
49
Poor Transcription Accuracy
46
Noise Issues
41
AI Inaccuracy
40
Seller Details
Company Website
Year Founded
2017
HQ Location
Berkeley, California
Twitter
@krispHQ
6,312 Twitter followers
LinkedIn® Page
www.linkedin.com
355 employees on LinkedIn®
(456)4.4 out of 5
6th Easiest To Use in AI Note-Taking Software software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, trans

    Users
    • CEO
    • Account Executive
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 69% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Otter.ai is a transcription tool that captures meeting conversations in real time and generates notes, summaries, and action points.
    • Reviewers appreciate Otter.ai's ease of use, accurate transcription, and its ability to identify speakers, making it a valuable tool for managing meeting information.
    • Users reported issues with transcription accuracy in noisy environments or with different accents, and found reviewing longer transcripts time-consuming.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Otter.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    162
    Helpful
    134
    Accuracy
    118
    AI Summary
    114
    Transcription
    110
    Cons
    Recording Issues
    78
    Accuracy Issues
    54
    Missing Features
    49
    AI Inaccuracy
    47
    Inaccuracy
    44
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Otter.ai
    Company Website
    HQ Location
    Mountain View, California
    Twitter
    @otter_ai
    17,090 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    281 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, trans

Users
  • CEO
  • Account Executive
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 69% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Otter.ai is a transcription tool that captures meeting conversations in real time and generates notes, summaries, and action points.
  • Reviewers appreciate Otter.ai's ease of use, accurate transcription, and its ability to identify speakers, making it a valuable tool for managing meeting information.
  • Users reported issues with transcription accuracy in noisy environments or with different accents, and found reviewing longer transcripts time-consuming.
Otter.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
162
Helpful
134
Accuracy
118
AI Summary
114
Transcription
110
Cons
Recording Issues
78
Accuracy Issues
54
Missing Features
49
AI Inaccuracy
47
Inaccuracy
44
Seller Details
Seller
Otter.ai
Company Website
HQ Location
Mountain View, California
Twitter
@otter_ai
17,090 Twitter followers
LinkedIn® Page
www.linkedin.com
281 employees on LinkedIn®
(2,367)4.7 out of 5
5th Easiest To Use in AI Note-Taking Software software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fellow is the only AI meeting assistant built from the ground up with privacy and security in mind. It provides the most accurate AI meeting notes, transcripts, and summaries with the privacy and c

    Users
    • Team Lead
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 38% Mid-Market
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Fellow is a tool for recording meetings and taking notes, designed to keep track of meeting pointers and provide transcripts of conversations.
    • Users like Fellow's ease of use, its ability to integrate with other tools, and its AI capabilities that assist in tasks such as automatic action items and detailed meeting recaps.
    • Reviewers mentioned that the platform is limited to a few free days and is quite expensive, and that it sometimes experiences glitches in recording and issues with joining calls.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fellow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    669
    Meeting Notes
    524
    Note-taking
    493
    Action Items
    436
    Organization
    415
    Cons
    Meeting Management
    233
    Task Management
    87
    Template Issues
    81
    Calendar Integration
    79
    Note Management
    78
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fellow
    Year Founded
    2017
    HQ Location
    Ottawa, Ontario, Canada
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fellow is the only AI meeting assistant built from the ground up with privacy and security in mind. It provides the most accurate AI meeting notes, transcripts, and summaries with the privacy and c

Users
  • Team Lead
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 38% Mid-Market
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Fellow is a tool for recording meetings and taking notes, designed to keep track of meeting pointers and provide transcripts of conversations.
  • Users like Fellow's ease of use, its ability to integrate with other tools, and its AI capabilities that assist in tasks such as automatic action items and detailed meeting recaps.
  • Reviewers mentioned that the platform is limited to a few free days and is quite expensive, and that it sometimes experiences glitches in recording and issues with joining calls.
Fellow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
669
Meeting Notes
524
Note-taking
493
Action Items
436
Organization
415
Cons
Meeting Management
233
Task Management
87
Template Issues
81
Calendar Integration
79
Note Management
78
Seller Details
Seller
Fellow
Year Founded
2017
HQ Location
Ottawa, Ontario, Canada
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
(479)4.7 out of 5
7th Easiest To Use in AI Note-Taking Software software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    tl;dv is an AI meeting assistant and official partner of Anthropic. It automatically records video, transcribes and get AI Insights from Google Meet, Zoom and MS Teams for FREE. With tl;dv you c

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 71% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • tl;dv is a tool used to record and summarize meetings, providing transcripts and key takeaways for users to review.
    • Reviewers like the automatic recording and note-taking features, the ability to focus on meetings without worrying about manual note-taking, and the AI-generated summaries that save time.
    • Users reported issues with the accuracy of the AI-generated summaries, occasional difficulties with the tool not showing up on time to meetings, and limitations in the free plan.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • tl;dv Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    214
    AI Summary
    162
    Meetings
    161
    Helpful
    152
    Accuracy
    139
    Cons
    Recording Issues
    68
    AI Inaccuracy
    48
    Missing Features
    42
    Meeting Management
    38
    Accuracy Issues
    34
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2021
    HQ Location
    Aachen, NRW
    Twitter
    @tldview
    9,858 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

tl;dv is an AI meeting assistant and official partner of Anthropic. It automatically records video, transcribes and get AI Insights from Google Meet, Zoom and MS Teams for FREE. With tl;dv you c

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 71% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • tl;dv is a tool used to record and summarize meetings, providing transcripts and key takeaways for users to review.
  • Reviewers like the automatic recording and note-taking features, the ability to focus on meetings without worrying about manual note-taking, and the AI-generated summaries that save time.
  • Users reported issues with the accuracy of the AI-generated summaries, occasional difficulties with the tool not showing up on time to meetings, and limitations in the free plan.
tl;dv Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
214
AI Summary
162
Meetings
161
Helpful
152
Accuracy
139
Cons
Recording Issues
68
AI Inaccuracy
48
Missing Features
42
Meeting Management
38
Accuracy Issues
34
Seller Details
Year Founded
2021
HQ Location
Aachen, NRW
Twitter
@tldview
9,858 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®