---
title: Responsive, formerly RFPIO Reviews
meta_title: 'Responsive, formerly RFPIO Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 1309 reviews by the users' company size, role or industry
  to find out how Responsive, formerly RFPIO works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1309
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Procurement
  url: https://www.g2.com/categories/procurement
---

# Responsive, formerly RFPIO Reviews
**Vendor:** Responsive  
**Category:** [RFP Software](https://www.g2.com/categories/rfp)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1,309
## About Responsive, formerly RFPIO
Responsive is the global leader in strategic response management software, transforming how organizations share and exchange critical information. Our commitment to product innovation and customer success empowers companies to accelerate growth, mitigate risk and improve the employee experience by leveraging intelligent technologies to quickly and accurately manage RFPs, RFIs, security questionnaires (VSQs), due diligence questionnaires (DDQs), risk assessments and all other complex information requests (RFXs). With Responsive, frontline teams deliver superior responses by automating the completion of questionnaires, documents and spreadsheets while collaborating with stakeholders, improving processes with data insights, and quickly accessing approved content across popular business applications.



## Responsive, formerly RFPIO Pros & Cons
**What users like:**

- Users commend the **ease of use** of Responsive, finding it intuitive and efficient for daily tasks. (340 reviews)
- Users appreciate the **quick import facilities** and powerful features of Responsive, enhancing project efficiency and ease of use. (227 reviews)
- Users highlight the **exceptional efficiency** of Responsive, significantly reducing response times and enhancing overall quality. (186 reviews)
- Users appreciate the **time-saving features** of Responsive, enabling efficient content reuse and project management with ease. (160 reviews)
- Users value the **efficient team collaboration** features of Responsive, enhancing productivity and streamlining project management. (143 reviews)
- Users find the **intuitive interface** of Responsive makes managing content and tracking progress effortless and efficient. (135 reviews)
- Time-Saving (132 reviews)
- Users praise the **superior content management** in Responsive, enhancing collaboration and streamlining bid processes effectively. (123 reviews)
- RFP Management (121 reviews)
- Response Management (113 reviews)

**What users dislike:**

- Users find the **learning curve steep** due to a complicated UI and basic text formatting functionalities. (71 reviews)
- Users find the interface **not intuitive** , with some tools and functions lacking clarity and making navigation challenging. (60 reviews)
- Users find the **missing features** in Responsive, including duplicate notifications and format support, limiting their experience. (59 reviews)
- Users find the **non-intuitive features** of Responsive frustrating, particularly in search functionality and navigation. (45 reviews)
- Users face a **difficult learning** curve due to the complex UI and advanced features, despite available support resources. (44 reviews)
- Users find the **search functionality inefficient** , often struggling with exact keywords to find relevant information. (43 reviews)
- Content Management (42 reviews)
- Users experience **inaccurate responses** from the AI, leading to confusion and errors in document completion and formatting. (41 reviews)
- Users find the **user difficulty** in Responsive frustrating due to complex setups and limited customization options. (41 reviews)
- Limitations (39 reviews)

## Responsive, formerly RFPIO Reviews
  ### 1. Powerful AI and Document Management for better responses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rui D. | Bid Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Responsive, formerly RFPIO?**

I love the fact that is constantly being updated with a strong focus on AI tools and new improved features such as file import compatibility. I also love the fact that Responsive offers a learning section that is very good in terms on content. Also I have taken advantage of the June free certification. Also it has a very powerful interface with many options to filter data and find the best responses according to your criteria.

**What do you dislike about Responsive, formerly RFPIO?**

The difficulty of importing excel spreadsheets when they are very complex as it is difficult to set up the fields and it is done with some order. That order is not very easy to understand so some guidance and more step by step would be a great help

Also sometimes the system is slow, for example in the content library when copy and paste contents into the search box, the system needs to load first and when reloaded  you loose what you inserted first and you need to repeat your action.

**What problems is Responsive, formerly RFPIO solving and how is that benefiting you?**

AI tool, Ask Me, and the filters such as refine and make concise are extremely helpful

  ### 2. Effortless RFP Management, Clean and Simple Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jack P. | Manager, Proposals, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2020

**What do you like best about Responsive, formerly RFPIO?**

I use Responsive, formerly RFPIO, for managing RFPs and find it incredibly useful for handling multiple and complex RFPs seamlessly. I like that it's clean, clear, and simple to use, which makes the process more efficient. I also appreciate how very easy the initial setup was, and I like that it links to Salesforce, making integration seamless.

**What do you dislike about Responsive, formerly RFPIO?**

I never explored the AI piece, specifically the autofilling answers from the library into the responses.

**Recommendations to others considering Responsive, formerly RFPIO:**

Go ahead and get RFPIO, it'll be the best purchase you'll make all year.

**What problems is Responsive, formerly RFPIO solving and how is that benefiting you?**

I use Responsive to manage multiple and complex RFPs seamlessly, and it autofills answers from the library into responses.

**Official Response from Eddy Brotemarkle:**

> Thanks for your review, Jack! 

It's so great that your team is able to manage the entire process all in one place—that IS huge! 

As you mentioned, anyone can use Responsive with just 15 minutes of training—but you're right, there is so much more you can do with Responsive, beyond what you'll learn in basic training. 

  ### 3. Powerful, Customizable Proposal Library — Ideal for Bid Managers; Challenging to Scale Company-wide

**Rating:** 3.5/5.0 stars

**Reviewed by:** Alaina S. | Proposal Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** June 30, 2026

**What do you like best about Responsive, formerly RFPIO?**

Responsive is a helpful way to organize and archive past proposal responses. It solves the headache of having hundreds of past proposals scattered in various inboxes, shared drives, and hard drives. The content library is also useful in the detailed, comprehensive metadata tagging it supports. I appreciate how endlessly customizable the library's settings are--you can really do anything you want with it.

**What do you dislike about Responsive, formerly RFPIO?**

The hardest part of using the tool consistently, across all projects, is getting buy-in from my colleagues and other stakeholders. Responsive tends to be "the bid managers' thing" at our company, and I encounter friction when I try to get new users onboarded and regularly using it. In my opinion, Responsive is best suited for use by the proposal management team only. Trying to get a wide variety of stakeholders trained on it is a never-ending process that almost always causes delays and frustrations during the project.

**What problems is Responsive, formerly RFPIO solving and how is that benefiting you?**

The sophisticated Salesforce integration is a wonderful feature of Responsive; I can easily search for proposal objects in SF and import all the opportunity data into Responsive, which saves a ton of tedious manual labor and allows for consistency across our company systems. The AI features are also improving quickly and consistently, making it easy to write and refine new content using our existing library.

  ### 4. Responsive AI Speeds Proposal Responses and Boosts Collaboration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew K. | Head of Business Solutions, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 26, 2026

**What do you like best about Responsive, formerly RFPIO?**

Responsive, through its AI agent, has significantly reduced the time it takes us to complete responses to proposal requests. It has also improved visibility into our progress, strengthened team collaboration, and enabled performance analysis, helping us do our work better.

**What do you dislike about Responsive, formerly RFPIO?**

The AI features are excellent, but they’re built on a question-and-answer pairing library rather than operating on a general semantic model. This means there’s an administrative component to maintaining and managing that library that you don’t have with other AI agents based on LLMs, such as Co-Pilot or Claude. That said, we’ve found the extra administrative effort pays off with a strong return when building proposal responses.

**What problems is Responsive, formerly RFPIO solving and how is that benefiting you?**

Responsive is helping us become much more efficient at building complex, large bid proposals from structured request documents. It’s allowing us to scale without growing our sales/bid team, helping ensure we meet prospect deadlines without needing to request extensions, and enabling us to collaborate far more effectively as a team.

  ### 5. Empowers Teams with Seamless AI and Content Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tiffany R. | Strategic Proposal Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2021

**What do you like best about Responsive, formerly RFPIO?**

I absolutely love Responsive!  It's like having the company's "golden record" of knowledge right at everyone's fingertips, super easy for the whole team to access! The built-in AI is a total game-changer: just ask a question and boom, you get the perfect answer every time.  We use it daily for our content library and all our projects. What do I love most? I don't need to bug any tech wizards to manage the structure of the library. I can customize everything myself with my own tags and smart access controls.  Running the AI directly on our content makes Responsive an absolute must-have for this one-person powerhouse operation! It's seriously essential to how I get things done.  And the customer Support? They actually listen and turn our feedback into real features, talk about feeling valued!  Setup was a piece of cake, and it plays perfectly alongside Teams and SharePoint. Responsive isn't just a tool, it's my secret weapon!

**What do you dislike about Responsive, formerly RFPIO?**

Nothing

**What problems is Responsive, formerly RFPIO solving and how is that benefiting you?**

Responsive is a total lifesaver for RFPs and security questionnaires!  It gives me instant access to our golden record answers whenever I need them, no more hunting around or second-guessing.  The content library is incredible: I manage all the Q&A pairs, customize everything exactly how AI needs it, and set smart access restrictions with ease.  And the AI? It's pure magic! It saves me hours of time and supercharges my efficiency as a one-person team. I literally couldn't do my job without Responsive!  Responsive isn't just helpful, it's a game-changer that makes us unstoppable!

**Official Response from Rhea Nair:**

> Hi Tiffany, we love detailed reviews especially with 5 stars. Thank you so much for your kind words. I'll be sure to share the review with Nicole. We are glad RFPIO has helped you remain consistent and save time. We'd love to hear more from you as you continue on your RFPIO journey. Do reach out to us in case of questions or concerns in the future. Thanks again :)

  ### 6. Major Time-Saver for Multilingual RFPs with a Smarter AI Assistant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sofía A. | Proposal Writer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 29, 2026

**What do you like best about Responsive, formerly RFPIO?**

I really appreciate how time saving it is while managing different projects at the same time. I also value how it generates answers using our curated Content Library, its AI Assistant has gotten increasingly better with time. 
I work with RFPs in English and Spanish, and the automatic translation and reuse of past answers in multiple languages is a game changer for me.
Lastly, having the Ask Responsive Chrome app available in my desktop is a cool feature I use whenever I want to draft or rephrase an answer.

**What do you dislike about Responsive, formerly RFPIO?**

Sometimes projects include repetitive questions. To maintain consistency throughout our response, I wish it could have an Ctrl + F like feature inside the platform to find content easier. 

I also don't like the layout formats it offers me, I always have to manually refine them outside the platform. I understand it's a tool for answering RFPs and not formatting them, but it could be a nice implementation.

**What problems is Responsive, formerly RFPIO solving and how is that benefiting you?**

We save a lot of time: Lately we've been receiving a large amount of RFPs and our team's performance and collaboration with other teams excel thanks to how prompt we answer thanks to the platform's AI and its access to our Content Library.

  ### 7. Modern, versatile, obsolete

**Rating:** 5.0/5.0 stars

**Reviewed by:** Horia Z. | Senior SaaS Cloud Technologist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2024

**What do you like best about Responsive, formerly RFPIO?**

This is a great tool that enables me to quickly complete my projects and to easily identify the right answers for my RFP questions
It is versatile, has a really nice touch and feel, always a pleasure to work wit it. I start my working day with Responsive.

**What do you dislike about Responsive, formerly RFPIO?**

I am looking forward to see how the Library Information is curated and well kept.
Being a replacement for Qvidian, the previously tool used, I would like to have more autonomous and AI embedded features that would make my work faster and flawless. When are you going to incorporate some really nice fine-tuned AI features?

**What problems is Responsive, formerly RFPIO solving and how is that benefiting you?**

Answer RFP questions faster and with fewer mistakes
I would love to see that the product management team has the option to curate the content more often and quickly by leveraging AI, a powerful LLM that provides the best answers by taking into account the context and tailor the answer accordingly.

  ### 8. Responsive - the Best Solution for Bid Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mythili G. | Manager -RFP Solution Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2026

**What do you like best about Responsive, formerly RFPIO?**

It fits perfectly at the intersection of what I do best every day: managing complex RFX workflows, coordinating cross-functional contributors, and keeping bid momentum moving forward without creating chaos..

Most importantly the customer support. Right from the day of onboarding, I always have experienced excellent support, the tech support, the management team support for escalations and the day to day ongoing support really stands apart. Especially my CSM- Rajasekaran Pandian, customer friendly, fair and resolves any crisis efficiently. I appreciate the cadence of connect up calls which helps us sort concerns (if any) in a timely fashion, which I find truly amazing.

**What do you dislike about Responsive, formerly RFPIO?**

none, actually. It has completely made by work life easier and effecient.

**What problems is Responsive, formerly RFPIO solving and how is that benefiting you?**

For someone in bid management like me, the platform solves several very real problems:

Repeatedly answering the same questions
Instead of recreating responses from scratch, Responsive uses a centralized answer library with approved content and AI-assisted suggestions.
Scattered knowledge across SMEs and teams
Technical, legal, security, and product answers often live in people’s heads, old files, or Slack threads. Responsive consolidates that into one searchable system.
Slow collaboration and follow-ups
It assigns questions, tracks ownership, manages deadlines, and integrates with tools like Slack, Teams, Salesforce, and Google Workspace.
Formatting and document headaches
RFPs arrive in Word, Excel, PDFs, and spreadsheets. Responsive automates importing/exporting and structures questionnaires into manageable workflows.
Inconsistent responses and compliance risk
Using approved content libraries improves consistency and reduces the chance of outdated or contradictory answers being submitted.

How that benefits you specifically:

Faster turnaround time on bids and questionnaires
Reduced manual coordination effort
Less dependency on memory or old folders
Better visibility into project status
Higher scalability without proportionally increasing headcount
More time spent on strategy and quality rather than admin work

  ### 9. Smooth Onboarding, Remarkable Performance, and Thoughtful AI Innovation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paulo G. | Presales Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2026

**What do you like best about Responsive, formerly RFPIO?**

The onboarding process was very smooth and well-structured. The regular check-ins we’ve received have helped us speed up the experience and start using the different functionalities earlier. I’ve found Responsive to be thoughtfully developed, with clear attention to the user.
The platform performance is remarkable and the AI/Intelligence functionalities being developed and deployed are keeping the pace with the days we live in. Well done!

**What do you dislike about Responsive, formerly RFPIO?**

I believe the reporting functionality could be improved to make it more transparent and straightforward, especially when working with documents in different languages and needing translation services.
I also think that the integration with SharePoint could have ways to allow the user to troubleshoot any connection error - probably a warning message.

**What problems is Responsive, formerly RFPIO solving and how is that benefiting you?**

Responsive software is helping us deliver quicker turnaround times while keeping the team collaborating smoothly.

  ### 10. Responsive Streamlined Our Convoluted RFP Process

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about Responsive, formerly RFPIO?**

Our RFP process was very convoluted and the team was working out of Teams, Sharepoint, and Google Drive. Responsive helps us to streamline the process.

**What do you dislike about Responsive, formerly RFPIO?**

One challenge we've encountered is that the platform can occasionally misinterpret context when similar names are used across different entities, such as a division and a company sharing the same name. In those cases, the AI may generate responses based on the wrong context. We've also found that the quality of AI-generated responses is highly dependent on how well content is organized. If collections, tags, or content structure are not configured properly, response accuracy can be impacted significantly.
That said, I appreciate that Responsive offers content audits and strategic guidance. The team's recommendations on collection structure, tagging, and content organization have been valuable in helping maximize the effectiveness of the platform.

Another common concern is cost. Responsive represents a significant investment compared to some competitors, and organizations evaluating AI-powered response tools may question whether a standalone platform provides enough value over using general-purpose AI tools such as ChatGPT. However, the comparison often comes down to whether a company needs the governance, content management, collaboration, and compliance capabilities that Responsive provides in addition to AI-generated content.

**What problems is Responsive, formerly RFPIO solving and how is that benefiting you?**

Responsive has helped streamline our RFP process considerably. The AI provides a solid starting point for responses, and our team can then review and fine-tune the content as needed. This has reduced the amount of manual effort required and helped us complete proposals much faster than before.

The platform is also easy to use. The interface is clean, intuitive, and makes it simple for multiple contributors to collaborate without confusion. Because of that, adoption across our team has been relatively smooth.
Overall, we've seen improvements in efficiency and proposal turnaround times. For me personally, it's been a significant time saver and has made managing RFPs much more manageable.


## Responsive, formerly RFPIO Discussions
  - [Are any plans of including AI/machine learning capabilities?](https://www.g2.com/discussions/are-any-plans-of-including-ai-machine-learning-capabilities-113c9cff-af26-45bf-84df-2ffd837bdd62) - 1 comment, 1 upvote
  - [Can I update the entire proposal as &quot;Complete&quot; without having to assign &quot;complete&quot; to each question?](https://www.g2.com/discussions/37866-can-i-update-the-entire-proposal-as-complete-without-having-to-assign-complete-to-each-question) - 1 comment, 1 upvote
  - [What is the best way to keep the knowledge library up-to-date?](https://www.g2.com/discussions/30923-what-is-the-best-way-to-keep-the-knowledge-library-up-to-date) - 1 comment, 1 upvote
  - [Are any plans of including AI/machine learning capabilities?](https://www.g2.com/discussions/are-any-plans-of-including-ai-machine-learning-capabilities) - 1 comment, 1 upvote
  - [What is the best way to use the &#39;Auto Respond&#39; feature?](https://www.g2.com/discussions/what-is-the-best-way-to-use-the-auto-respond-feature) - 1 comment, 1 upvote

- [View Responsive, formerly RFPIO pricing details and edition comparison](https://www.g2.com/products/responsive-formerly-rfpio/reviews/responsive-formerly-rfpio-review-3732478?section=pricing&secure%5Bexpires_at%5D=2026-07-13+14%3A56%3A44+-0500&secure%5Bsession_id%5D=0bbf8465-ecc5-4961-b39a-06c09ee21c01&secure%5Btoken%5D=1a690e99d45dc73229f257c31dbdcec9d39cf300dff1bdfbeade627ed8892597&format=llm_user)
## Responsive, formerly RFPIO Integrations
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  - [Slack](https://www.g2.com/products/slack/reviews)

## Responsive, formerly RFPIO Features
**Document Creation**
- Customizability: Variables and Fields
- Template Creation and Flexibility
- Rich Media
- Online Document Creation
- PDF Creation
- Custom Branding

**RFP Generation**
- Templates
- RFX
- Versioning
- Questions Library

**Data Sources**
- Software
- Spreadsheets
- Documents

**Generation**
- Templates
- Automation
- Branding

**Functionality**
- Customized Vendor Pages
- Centralized Vendor Catalog
- Questionnaire Templates
- User Access Control

**Supplier Marketplace**
- Library
- Categorization
- Data Management

**Agentic AI - Salesforce AppExchange Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Document Processing & Extraction - AI Proposal Generator Tools**
- Requirement Identification & Tagging
- Multi-Format Document Ingestion
- RFP & Questionnaire Parsing

**Workflow**
- Document Builder Interface
- Collaborative Creation
- Assembly and Approval Workflows

**RFP Distribution**
- Tracking
- Analysis
- Selection

**Risk assessment**
- Risk Scoring
- 4th Party Assessments
- Monitoring And Alerts
- AI Monitoring

**Contract Management**
- Compliance
- Revenue
- Negotiations

**AI Response Generation - AI Proposal Generator Tools**
- Continuous Learning from Edits
- Response Personalization & Tone Control
- Contextual Answer Recommendations
- AI Draft Response Generation

**Analytics**
- Engagement Tracking
- Proposal Effectiveness Reporting
- Reporting and Dashboards

**Submissions**
- Collaboration
- Knowledge Base
- Review
- Reporting

**Delivery**
- Workflow
- Schedule
- Batch

**Data Collection**
- Spend
- Compliance Reports
- Savings

**Generative AI - Vendor Security and Privacy Assessment**
- Text Summarization
- Text Generation

**Content Management - AI Proposal Generator Tools**
- Governed Content Library
- Content Versioning & Approval Controls
- Duplicate Detection & Content Optimization

**Administration and Platform**
- User, Role, and Access Management
- Alerts and Notifications
- CRM Integration
- E-Signature Integration
- API / Integrations

**RFP Response**
- Project Management
- Content Library
- Access
- Automation
- Export
- Import

**Project Management**
- Dashboard
- Repository
- Lifecycle

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image
- AI Image-to-Text

**Collaboration & Workflow - AI Proposal Generator Tools**
- SME Assignment & Task Routing
- Review & Approval Workflows

**Generative AI**
- AI Text Generation

**Agentic AI  - RFP**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Agentic AI - Document Generation**
- Autonomous Task Execution

**Agentic AI - Strategic Sourcing**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning

**Analytics & Performance - AI Proposal Generator Tools**
- Proposal Performance Analytics

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