Responsive, formerly RFPIO Reviews & Product Details

It helps us to keep track of all the answers we collected so far and, thus, maintain an equally high quality in our RfPs.

Working together in RfPs is so muich easier and quicker.

Whenever there is a problem, customer support is there to help. Review collected by and hosted on G2.com.

Sometimes there are bugs, e.g. preventing the interface from loading correctly or randomly deleting tags from already tagged questions. Review collected by and hosted on G2.com.

Easily manageable proposal project management

Clear allocation of responsibilities within the team

Smooth export of content into company-compliant templates

Numerous agents for the smoothest possible integration of AI into proposal management

Reporting functionalities for a better overview Review collected by and hosted on G2.com.

Some technical issues with the document upload process (xlsx: good; docx: medium; pdf, pptx: poor)

Updating the modified customer document to the project is not reliable

The MS Word Track Changes functionality is not available within the tool Review collected by and hosted on G2.com.

Responding to company RFI, RFP has become really easy . the turn around time has reduced by more than 60% . Review collected by and hosted on G2.com.

Nothing in particular . user interface can be improved to provided easy browse through the requirement ( sometimes advanced filtering level ( answered/user) get stuck and difficult to navigate. Review collected by and hosted on G2.com.

Responsive's AI helps drafting RFP with ease. The AI engine has helped reduce our turn around time by 20% Review collected by and hosted on G2.com.

Lacks configurablity

Users can't generate reports on their own

Pricing model Review collected by and hosted on G2.com.

I love the easy way to search and the use of filters ensures I find exactly what I need without having to sort through tons of results. I also like the tabs at the top to toggle between documents, questions and answers, etc. Review collected by and hosted on G2.com.

I have not found many downsides of Responsive yet. Review collected by and hosted on G2.com.

Before Responsive, answering RFPs could take our team weeks. With AI Draft, it drafts at least 85% of our responses in under five minutes. What used to take weeks can now be completed within days.

It’s also made life easier for our subject matter experts—they review AI-generated answers instead of writing them from scratch, saving time and making them more willing to participate. The responses are professional, on-brand, and consistent. Overall, AI Draft has made our RFP process faster, more efficient, and much more enjoyable. Review collected by and hosted on G2.com.

Only pain point is mapping the word template but the CSMs are extremely helpful and ensure you have the assistance you need to complete. Review collected by and hosted on G2.com.

The AI agent beta is a strategic advantage for our organization, strengthening our position as a leader in AI software. The Responsive AI agent's performance has been exceptional, providing responses that have drastically decreased the amount of time technical resources must dedicate to projects. This efficiency gain allows us to accelerate our development cycles and deliver more value to our customers. Review collected by and hosted on G2.com.

I cannot think of any downsides to using Responsive. Review collected by and hosted on G2.com.

Responsive is one of the best content management solutions in the market. The taxonomies and classification make it easy even for a layman to search for content. Moreover, with the AI assistant window and the project tab, it becomes one of the most effective and productive RFP tools. Review collected by and hosted on G2.com.

Just keep up what you are doing. A Global team and a 24/7 toll free number will be helpful. Review collected by and hosted on G2.com.

I love Responsive's ability to facilitate easy and effective collaboration, solving the issues I faced with SharePoint and Word. I appreciate the seamless content library and dashboard features, which make searching and updating content straightforward. The overall ease of use and real-time updates are very beneficial. Review collected by and hosted on G2.com.

I find the upload process cumbersome. It requires precision, and if the sections are not uploaded correctly on the first try, I need to redo everything. This impacts the export format, leading to complications and more work on my part. Review collected by and hosted on G2.com.

Responsive has significantly improved our ability to respond to RFXs faster and more effectively, especially during the initial stage of the response process. The Content Library and Ask (AI) features allow us to centralize and reuse high-quality, approved content, which means we’re no longer starting from scratch each time. With a curated library of pre-approved responses and supporting documentation, we eliminate repetitive writing and quickly insert accurate, compliant answers into proposals. Our team can quickly locate relevant answers, tailor them to the specific opportunity, and collaborate seamlessly, often in real-time. It’s helped reduce turnaround time, maintain consistency in our messaging, and ensure that our responses align with our brand voice and strategic goals. Ultimately, it’s freed us up to focus more on strategy and less on the mechanics of response management.

Customer support is quick to respond and open to ideas and building customizations for clients.

We monitor submission progress and team performance through Responsive’s dashboards, which provide at-a-glance views of task completion and outstanding items. We analyze the most frequently used content that needs updates, helping us maintain a relevant and practical knowledge base over time.

Since purchasing, we have used Responsive for all RFX responses. Review collected by and hosted on G2.com.

One of the less helpful aspects of using Responsive is that while it excels at centralizing content and streamlining response collaboration, it can feel a bit rigid when customizing more complex or non-standard proposals. The platform is optimized for high-volume, standardized RFPs, which is great in many cases, but for more tailored responses or creative proposals, the interface and process can feel a bit limiting.

Additionally, while the content library is a powerful feature, keeping it clean and current can become a significant maintenance task, especially if you have many contributors or if your offerings change frequently. Content quality can degrade without strong governance, impacting response efficiency and accuracy.

Another challenge is the initial setup process of creating the Project response Q&A template. While Responsive provides a structured framework to get started, that structure isn't always easily configurable to fit unique intake needs. It often requires several attempts before the output is satisfactory.

The cost for full access for users is high compared to other platforms.

Finally, integration with specific third-party tools and CRMs can sometimes require additional configuration or workarounds to meet specific organizational needs, which may not be as seamless as marketed. Review collected by and hosted on G2.com.