--- title: Responsive, formerly RFPIO Reviews meta_title: 'Responsive, formerly RFPIO Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1310 reviews by the users' company size, role or industry to find out how Responsive, formerly RFPIO works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1310 scale: '5' date_modified: '2026-08-12' parent_category: name: Procurement url: https://www.g2.com/categories/procurement --- # Responsive, formerly RFPIO Reviews **Vendor:** Responsive **Category:** [RFP Software](https://www.g2.com/categories/rfp) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,310 ## About Responsive, formerly RFPIO Responsive is the global leader in strategic response management software, transforming how organizations share and exchange critical information. Our commitment to product innovation and customer success empowers companies to accelerate growth, mitigate risk and improve the employee experience by leveraging intelligent technologies to quickly and accurately manage RFPs, RFIs, security questionnaires (VSQs), due diligence questionnaires (DDQs), risk assessments and all other complex information requests (RFXs). With Responsive, frontline teams deliver superior responses by automating the completion of questionnaires, documents and spreadsheets while collaborating with stakeholders, improving processes with data insights, and quickly accessing approved content across popular business applications. ## Responsive, formerly RFPIO Pros & Cons **What users like:** - Users appreciate the **ease of use** of Responsive, making RFI management intuitive and efficient. (340 reviews) - Users value the **user-friendly interface** and effective features that streamline response processes and enhance productivity. (227 reviews) - Users value the **efficiency** of Responsive, which simplifies collaboration and accelerates response delivery for RFPs. (186 reviews) - Users appreciate the **time-saving features** of Responsive, enhancing efficiency in project management and content reuse. (160 reviews) - Users value the **efficient team collaboration** features of Responsive, enhancing project management and response coordination. (143 reviews) - Users find the **intuitive interface** of Responsive makes managing content and tracking progress effortless and efficient. (135 reviews) - Time-Saving (132 reviews) - Users praise the **superior content management** in Responsive, enhancing collaboration and streamlining bid processes effectively. (123 reviews) - RFP Management (121 reviews) - Response Management (113 reviews) **What users dislike:** - Users note a **steep initial learning curve** for advanced features, despite helpful support documentation and resources. (71 reviews) - Users find the **UI not intuitive** , especially for new users who struggle to navigate the platform efficiently. (60 reviews) - Users miss the **missing features** like Q&A pair notifications and support for additional formats. (59 reviews) - Users find the **non-intuitive features** of Responsive frustrating, complicating their searching experience and navigation. (45 reviews) - Users find the **difficult learning** curve challenging initially, but support resources help ease the process over time. (44 reviews) - Users find the **search functionality inefficient** , often struggling with exact keywords to find relevant information. (43 reviews) - Content Management (42 reviews) - Users experience **inaccurate responses** from the AI, leading to confusion and errors in document completion and formatting. (41 reviews) - Users find the **user difficulty** in Responsive frustrating due to complex setups and limited customization options. (41 reviews) - Limitations (39 reviews) ## Responsive, formerly RFPIO Reviews ### 1. It was better before **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2024 **What do you like best about Responsive, formerly RFPIO?** I am not sure about this. It can hold a lot of data, multiple languages. It has good customer support, they always try to solve your problems fast. It is easy to use . **What do you dislike about Responsive, formerly RFPIO?** It is slow, crashing, have to wait couple of sec every time . Doens't show all the keywords in the contents. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Can hold a lot of data in one database for multiple product and languages. ### 2. Good Tool which requires some Work on UX and Track Changes Function **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2022 **What do you like best about Responsive, formerly RFPIO?** We are very pleased with the structured process from assigning questions/sections to users and reviewers, completing answers using the recommendation engine, and tracking progress including the comment feature for use with colleagues. What we also find very valuable is the use of merge tags, which allow users to define and maintain values in a central location in the database. When the merge tag is updated (for example, the number of employees), each mention of the tag automatically displays the new data. **What do you dislike about Responsive, formerly RFPIO?** The UX is not completely thought out from start to finish. While it may be too ambitious to have every function just one click away, five or more clicks is not uncommon. RFPIO is constantly evolving. And that's a good thing. But In the last two years, beta releases have been more frequent and probably too early. Features that once worked have disappeared, and after a time-consuming process to open a ticket, the feature has not always been successfully restored. What we miss most is a function to track changes, similar to MS Word. The reviewer must have the possibility to accept one change and reject another. In RFPIO this is only possible for whole text passages. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** It is a good tool to work on RFPs in general. It has a customized process to upate content and documents and it is audit-proof. Numerous contributors can work on one RFP at the same time. ### 3. Not Compatible **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Public Safety | Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2022 **What do you like best about Responsive, formerly RFPIO?** I like the idea of having a repository where you can store information that is frequently asked for all in one place for multiple people to have access to. It's a great feature! **What do you dislike about Responsive, formerly RFPIO?** I don't like the time it takes to set up a project, it seems like double work. Also, the RFP I tried to upload was in Word (not Excel) so it wasn't compatible and I wasn't able to use RFPIO. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** RFPIO tracks all the projects that are put into the database so we can have numbers for how many projects, etc. It's also supposed to be a repository to store information so we don't have to ask the same thing all the time. **Official Response from Summer Opsal:** > I know this comment is a bit delayed, but I wanted to say thanks for the feedback about duplicate work around uploads. We’re here to reduce work, not add to it! I wanted to send a help article that you may have already seen, but I wanted to pass along in case it was helpful: ### 4. Product is decent, account support could be better **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Responsive, formerly RFPIO?** It offers a consolidated library of content and does help us in automating the response process for commonly asked questions in formal RFPs. **What do you dislike about Responsive, formerly RFPIO?** There is not the flexibility for us to manage proactive content well within the system, only Q&A pairs. We tried working with their account management team to solve for this and we were less than impressed. They continue to update the system but at a much slower response rate than their competitors like Loopio. The UI is not as user-friendly. More than anything, we didn't find value in their contract licensing approach, where you pay for a set number of projects with unlimited users. **Recommendations to others considering Responsive, formerly RFPIO:** Do the legwork to look at their competitors in the marketplace and align your solution to meet the needs of your team. If you are looking for presentation or Word based funtionality, Qvidian is a solid choice. If you have a large team with more of a cap on quantity of RFPs at one time, RFPIO might be a good fit. If you want a more agile approach and flexibility with really personalized account support, you might want to consider Loopio. There are pros and cons to each system but using an RFP response platform of any kind will help you start to streamline your processes and automate. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Having a content library really helped us get to a place where we could automate initial passes at the content responses. **Official Response from Madeleine Work:** > We're so sorry to hear about your experience! I've reached out to our product team, and RFPIO should be able to do what you need. However, the feature can be a bit complicated to get set up. I would absolutely recommend reaching out to your Customer Success Manager for help! In the meantime, here are some resources that might help (links below): -Help Center Article: “Working with Salesforce Proposal Builder” -Webinar: “Creating Personalized Documents in Salesforce Proposal Builder” -RISE UP session: “Realizing Potential with Customization” If you have suggestions for how we can improve this feature, we’re all ears! Use the “Submit Idea” button in the product to tell us how we can improve. We’ve already implemented 5,000+ customer ideas in the product, and would love to add your suggestion to the mix :) RESOURCE LINKS (copy-paste into browser): Help Center Article: https://rfpio.zendesk.com/hc/en-us/articles/360038708233-Working-with-Salesforce-Proposal-Builder Webinar: https://rfpio.zendesk.com/hc/en-us/articles/360054921034-RFPIO-Webinar-Create-Personalized-Documents-in-Salesforce-September-2020 RISE UP Session: https://www.riseupconference.com/session/realize-potential-with-customization ### 5. Great potential but lacks attention to detail in implementation **Rating:** 2.0/5.0 stars **Reviewed by:** Izabela B. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2020 **What do you like best about Responsive, formerly RFPIO?** structure and potential of knowledge base **What do you dislike about Responsive, formerly RFPIO?** In Safari filters do not work properly, UI is not user friendly, knowledge base is active all the time and actually stops you from answering the questions because is constantly searching the text you input. Its terrible. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** better organisation and collaboration on complicated RFP. **Official Response from Beau Wysong:** > Hi Izabela, Thank you for sharing your feedback. I'm sorry to hear that your experience using RFP360 in Safari wasn't as seamless as expected. Currently, we do not support Safari and recommend using Chrome, Firefox or Microsoft Edge. However, we continuously work to improve our user interface and your insight is incredibly helpful. Your feedback has been shared with our development team and if you have any other suggestions for improvement, our customer success team would love to hear from you. ### 6. Not as described in the demonstrations **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2020 **What do you like best about Responsive, formerly RFPIO?** RFP 360 is good for for storing and to organize content but not much else. It is not a turnkey solution to all things proposals. **What do you dislike about Responsive, formerly RFPIO?** Doesn't export a clean document. Document styles do not apply. Not a "finished product" as a lot of editing has to be done before the proposal can be sent off. Uploading content can be difficult. You must attach and link - it's more of a two-step process. **Recommendations to others considering Responsive, formerly RFPIO:** consider your need for document output and for RFP360 to integrate with your CRM. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Storing content and flagging it for regular reviews. A central location where all proposal managers can access the content they need for their various proposals. **Official Response from Beau Wysong:** > Thank you for your feedback. I'm sorry to hear that you are having difficulty with exporting documents out of RFP360. Please contact your Customer Success Consultant to help examine your proposal templates and styles. We can likely make adjustments to limit the amount of formatting needed post-export. ## Responsive, formerly RFPIO Discussions - [Are any plans of including AI/machine learning capabilities?](https://www.g2.com/discussions/are-any-plans-of-including-ai-machine-learning-capabilities-113c9cff-af26-45bf-84df-2ffd837bdd62) - 1 comment, 1 upvote - [Can I update the entire proposal as "Complete" without having to assign "complete" to each question?](https://www.g2.com/discussions/37866-can-i-update-the-entire-proposal-as-complete-without-having-to-assign-complete-to-each-question) - 1 comment, 1 upvote - [What is the best way to keep the knowledge library up-to-date?](https://www.g2.com/discussions/30923-what-is-the-best-way-to-keep-the-knowledge-library-up-to-date) - 1 comment, 1 upvote - [Are any plans of including AI/machine learning capabilities?](https://www.g2.com/discussions/are-any-plans-of-including-ai-machine-learning-capabilities) - 1 comment, 1 upvote - [What is the best way to use the 'Auto Respond' feature?](https://www.g2.com/discussions/what-is-the-best-way-to-use-the-auto-respond-feature) - 1 comment, 1 upvote - [View Responsive, formerly RFPIO pricing details and edition comparison](https://www.g2.com/products/responsive-formerly-rfpio/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+18%3A26%3A20+-0500&secure%5Bsession_id%5D=d8e0d48d-ada8-4f0f-91e3-4cfe1d10dce3&secure%5Btoken%5D=4ab44f147c70068586ddd961e20e9d28435c3a58504fa70f25131c869b937317&format=llm_user) ## Responsive, formerly RFPIO Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Responsive, formerly RFPIO Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - AI Copilot - Electronic Signature - Approval Process Control - Customer History - Workflow Management - Reminders - Automated Quoting - Price/Margin Management - Contact Management - Drag & Drop - Pricing and Cost Calculations - Calendar Management - Catalog Management - Client Portal - Discount Management - Real-Time Data - Proposal Generation - Billing & Invoicing - Generative AI - Customizable Branding - Template Management - Document Management - Estimating - Email Management - Third-Party Integrations - Reporting & Statistics - Access Controls/Permissions - Customizable Fields - CRM - Pricing Management - API - Accounting Integration - Activity Dashboard - Contract/License Management - Electronic Payments - Audit Trail - Quotes/Estimates **Document Creation** - Customizability: Variables and Fields - Template Creation and Flexibility - Rich Media - Online Document Creation - PDF Creation - Custom Branding **RFP Generation** - Customizable Templates - RFX - Versioning - Questions Library - Document Templates **Data Sources** - Software - Spreadsheets - Documents **Generation** - Templates - Automation - Branding - Email Templates - Alerts/Notifications - Document Templates - Customizable Templates **Functionality** - Customized Vendor Pages - Centralized Vendor Catalog - Questionnaire Templates - User Access Control **Supplier Marketplace** - Library - Categorization - Catalog Management - Real-Time Data - Workflow Management - Supply Chain Management - Template Management - Contract/License Management - Bid Management - Requisition Management - Project Management - Purchase Order Management - Global Sourcing Management - Spend Management - Auction Management - Invoice Management - Budget Management - Vendor Management - Supplier Management - Audit Management - Document Management - Procurement Management - Rfx Management - Supplier Risk Management - Performance Management - Compliance Management **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Document Processing & Extraction - AI Proposal Generator Tools** - Requirement Identification & Tagging - Multi-Format Document Ingestion - RFP & Questionnaire Parsing **Workflow** - Document Builder Interface - Collaborative Creation - Assembly and Approval Workflows **RFP Distribution** - Due Date Tracking - Analysis - Selection - Progress Tracking - Milestone Tracking - Time & Expense Tracking - Status Tracking **Risk assessment** - Risk Scoring - 4th Party Assessments - Monitoring And Alerts - AI Monitoring **Contract Management** - Compliance - Revenue - Negotiations **AI Response Generation - AI Proposal Generator Tools** - Continuous Learning from Edits - Response Personalization & Tone Control - Contextual Answer Recommendations - AI Draft Response Generation **Analytics** - Engagement Tracking - Proposal Effectiveness Reporting - Reporting and Dashboards **Submissions** - Collaboration - Knowledge Base - Review - Reporting - Document Review **Delivery** - Workflow - Schedule - Batch - Compliance Management - Workflow Management **Data Collection** - Spend - Compliance Reports - Savings - Customizable Reports **Generative AI - Vendor Security and Privacy Assessment** - Text Summarization - Text Generation **Content Management - AI Proposal Generator Tools** - Governed Content Library - Content Versioning & Approval Controls - Duplicate Detection & Content Optimization **Administration and Platform** - User, Role, and Access Management - Alerts and Notifications - CRM Integration - Electronic Signature - API / Integrations - Contract/License Management - Knowledge Base Management - Contact Management - RFP Management - Workflow Management - Document Management - Task Management - API **RFP Response** - Bid Management - Content Library - Access - Automation - Export - Import - Knowledge Library - Compliance Management - Purchase Order Management - Audit Management - Supplier Management - Workflow Management - Content Management - Requirements Management - Vendor Management - Document Management - Requisition Management - Contact Management - User Management - Inventory Management - Template Management - Task Management - Catalog Management **Project Management** - Activity Dashboard - Repository - Lifecycle **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Image-to-Text - Generative AI - Document Generation **Collaboration & Workflow - AI Proposal Generator Tools** - SME Assignment & Task Routing - Review & Approval Workflows **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - RFP** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Third-Party Integrations **Agentic AI - Document Generation** - Autonomous Task Execution **Agentic AI - Strategic Sourcing** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Third-Party Integrations - ERP integration **Analytics & Performance - AI Proposal Generator Tools** - Proposal Performance Analytics **Additional Functionality** - Approval Process Control - Collaboration Tools - Reporting & Statistics - Generative AI - API - Access Controls/Permissions - Order Tracking - Inventory Control - Budgeting/Forecasting - AI Copilot - Real-Time Analytics - Spend Analysis - Multi-Currency - Audit Trail - Real-Time Reporting - Activity Tracking - Search/Filter - Spend Control - Data Import/Export - Alerts/Notifications - Invoice Processing - Receiving - Document Storage - Quotes/Estimates - Supplier Web Portal - Supplier Qualification - RFP Creation - Reminders - Self Service Portal - Purchasing & Receiving - Risk Assessment **Additional Functionality** - Templates - Collaboration Tools - AI Copilot - CRM - Automatic Formatting - Client Portal - Access Controls/Permissions - Quotes/Estimates - Customizable Reports - Content Library - Data Import/Export - Document Review - Document Automation - Reminders - Audit Trail - Reporting & Statistics - Approval Process Control - Version Control **Additional Functionality** - Customizable Forms - Multiple Format Support - Activity Dashboard - Activity Tracking - Drag & Drop - Digital Signature - Collaboration Tools - API - Search/Filter - Third-Party Integrations - Text Editing - Audit Trail - Approval Process Control - Content Management - Multiple Output Formats - Offline Access - Data Import/Export - Access Controls/Permissions - Forms Management - Data Synchronization - Content Library - Customizable Fields - Multi-Language - Data Storage Management - Contract Drafting - Archiving & Retention - Full Text Search - Interaction Tracking - Contract/License Management - Document Review - Batch Processing - Conditional Logic - Document Management - Document Storage - Template Management - Electronic Signature - Reporting & Statistics - Version Control - AI Copilot - Workflow Automation **Additional Functionality** - Alerts/Notifications - API - Version Control - Collaboration Tools - Projections - RFP Responding - Approval Process Control - Proposal Generation - Electronic Signature - AI Copilot - Activity Dashboard - Access Controls/Permissions - Automatic Formatting - RFP Creation - Audit Trail - Customizable Reports - Document Storage - Generative AI - Configurable Workflow - Quotes/Estimates ## Top Responsive, formerly RFPIO Alternatives - [Loopio](https://www.g2.com/products/loopio/reviews) - 4.6/5.0 (804 reviews) - [QorusDocs](https://www.g2.com/products/qorusdocs/reviews) - 4.4/5.0 (166 reviews) - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) - 4.7/5.0 (3,470 reviews)