--- title: Responsive, formerly RFPIO Reviews meta_title: 'Responsive, formerly RFPIO Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1311 reviews by the users' company size, role or industry to find out how Responsive, formerly RFPIO works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1311 scale: '5' date_modified: '2026-08-12' parent_category: name: Procurement url: https://www.g2.com/categories/procurement --- # Responsive, formerly RFPIO Reviews **Vendor:** Responsive **Category:** [RFP Software](https://www.g2.com/categories/rfp) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,311 ## About Responsive, formerly RFPIO Responsive is the global leader in strategic response management software, transforming how organizations share and exchange critical information. Our commitment to product innovation and customer success empowers companies to accelerate growth, mitigate risk and improve the employee experience by leveraging intelligent technologies to quickly and accurately manage RFPs, RFIs, security questionnaires (VSQs), due diligence questionnaires (DDQs), risk assessments and all other complex information requests (RFXs). With Responsive, frontline teams deliver superior responses by automating the completion of questionnaires, documents and spreadsheets while collaborating with stakeholders, improving processes with data insights, and quickly accessing approved content across popular business applications. ## Responsive, formerly RFPIO Pros & Cons **What users like:** - Users appreciate the **ease of use** of Responsive, making RFI management intuitive and efficient. (340 reviews) - Users value the **user-friendly interface** and effective features that streamline response processes and enhance productivity. (227 reviews) - Users value the **efficiency** of Responsive, which simplifies collaboration and accelerates response delivery for RFPs. (186 reviews) - Users appreciate the **time-saving features** of Responsive, enhancing efficiency in project management and content reuse. (160 reviews) - Users value the **efficient team collaboration** features of Responsive, enhancing project management and response coordination. (143 reviews) - Users find the **intuitive interface** of Responsive makes managing content and tracking progress effortless and efficient. (135 reviews) - Time-Saving (132 reviews) - Users praise the **superior content management** in Responsive, enhancing collaboration and streamlining bid processes effectively. (123 reviews) - RFP Management (121 reviews) - Response Management (113 reviews) **What users dislike:** - Users note a **steep initial learning curve** for advanced features, despite helpful support documentation and resources. (71 reviews) - Users find the **UI not intuitive** , especially for new users who struggle to navigate the platform efficiently. (60 reviews) - Users miss the **missing features** like Q&A pair notifications and support for additional formats. (59 reviews) - Users find the **non-intuitive features** of Responsive frustrating, complicating their searching experience and navigation. (45 reviews) - Users find the **difficult learning** curve challenging initially, but support resources help ease the process over time. (44 reviews) - Users find the **search functionality inefficient** , often struggling with exact keywords to find relevant information. (43 reviews) - Content Management (42 reviews) - Users experience **inaccurate responses** from the AI, leading to confusion and errors in document completion and formatting. (41 reviews) - Users find the **user difficulty** in Responsive frustrating due to complex setups and limited customization options. (41 reviews) - Limitations (39 reviews) ## Responsive, formerly RFPIO Reviews ### 1. Seems like very strong and feature-packed software but not as flexible as it seems **Rating:** 3.0/5.0 stars **Reviewed by:** Emanuel G. | Web Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2023 **What do you like best about Responsive, formerly RFPIO?** Before setup, our proposal team was excited for the time savings and efficiency from Responsive/RFPIO. In practice, we learned that Responsive seems to expect users to fit its strategy and workflows, rather than adapting to the team's established workflows. **What do you dislike about Responsive, formerly RFPIO?** Previously we were not happy with the confusion around dynamic properties. To expand, this software can be greatly improved by focusing on "how can we ADD to a team's established workflow without needing massive retraining?" **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** It helps automate manual processes like searching, analyzing, and compiling previous content. **Official Response from Summer Opsal:** > Hi Manny, I wanted to say thank you for your review and your feedback about the naming conventions of merge tags. I have passed the suggestion along to our product team. I am looking forward to hearing more of your successes in the future once your organization has fully adopted RFPIO! ### 2. Centralized Document Management, Needs Better Search **Rating:** 3.0/5.0 stars **Reviewed by:** Ben G. | Lead Account Growth and Success Manager, Computer & Network Security, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Responsive, formerly RFPIO?** I like the ability within Responsive for my colleagues and management to put tags like 'NDA required,' 'internal,' 'external,' and 'general topics' on different portions of documentation. This makes it a bit easier to know if it's a document I'm allowed to share or not without having to open it specifically. **What do you dislike about Responsive, formerly RFPIO?** I find the search mechanism is not great. The archiving feature, at least the way we're using it, is not so good. It's an older system, and it acts that way. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Responsive creates a centralized location for storing important documents and questionnaires, making information accessible for teammates without searching multiple places. It helps with central management and storage of documentation for client responses, bringing more order and ease of access. ### 3. Powerful Ask Feature and Smooth Workflows—Just Missing Dark Mode in Content Library **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Responsive, formerly RFPIO?** The sections most used by our team include the Content Library, the Projects management workflow, and the Ask feature. The Ask feature is particularly useful for sorting through thousands of Q/A pairs to stitch together comprehensive responses that can be credibly cited and sourced from our knowledge base and documents. It's a huge timesaver and intuitive to use, and helps increase AI literacy amongst our team. **What do you dislike about Responsive, formerly RFPIO?** My one big complaint is that I'm unable to apply dark mode to the Content Library view. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Responsive is a centralized repository for product and security related articles across our entire product line. This helps us save time and reduces the amount of hours we would otherwise spend sifting through documents, previously completed proposals, and outdated pages in our internal knowledge base. Really it's just a shortcut for our daily work, enabling us to work smarter not harder. ### 4. AI Drafts Need Better Accuracy to Prevent Wrong Statements **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Responsive, formerly RFPIO?** The AI feature helps us frame and draft the answers in an orderly fashion with the correct references for the extracted statements. This is one of the best feature of the platform which I like till now. **What do you dislike about Responsive, formerly RFPIO?** Sometimes the AI draft gives me wrong statements even though the underlying statements are accurate. I guess there is more work required to make the AI feature more accurate and revent hallucination. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Responsive is helping me draft answers for the questions of the proposals and is having a first stab at all the questions before further refinement of the answers for final submission. ### 5. Intuitive UI, but heavy backend setup and data feeding not prioritized by company owners **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Responsive, formerly RFPIO?** The interface was pretty intuitive and easy to understand. **What do you dislike about Responsive, formerly RFPIO?** It requires a lot of backend setup and feeding of data that was not prioritized by company owners **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** The goal is to make security audits easy to complete, but since we never had a good source of truth the audits weren't ever very helpful. ### 6. Strong Data Library **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2023 **What do you like best about Responsive, formerly RFPIO?** Ability to continue to track updated responses. **What do you dislike about Responsive, formerly RFPIO?** Be great to allow further integration into other platforms the teams use for response collection **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Content warehouse for various products and data insights as it relates to different business channels and how to respond effectively. It allows me to quickly and consistently identify appropriate content when responding to RFPs. ### 7. Effortless to Use with an Intuitive Interface **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Responsive, formerly RFPIO?** The interface is easy to use, and I can quickly find the information I need. **What do you dislike about Responsive, formerly RFPIO?** At times, I find it challenging to locate exactly what I'm looking for. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Responsive enables us to handle RFPs more efficiently, allowing us to scale our efforts and ultimately secure more deals. ### 8. It's been ok. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Responsive, formerly RFPIO?** Response library can be populated with historical info. **What do you dislike about Responsive, formerly RFPIO?** Getting it into a usable state after uploading past responses hasn't been easy. The search sucks - needs to better support synonyms. Reviewing and signoff of sections is managed poorly or we use it poorly not sure which, UX could be more intuitive. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Allows for cross functional team collaboration on completing RFPs, and RFIs. ### 9. Helpful but there is much more potential **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Responsive, formerly RFPIO?** Help organize the questionnaiers and mainating order in back and forth. Helpful communication between the parties. Good KB managing options and versioning control **What do you dislike about Responsive, formerly RFPIO?** UI can be much better but the wekest point is the content reccomendation system. I would expect it to have at least some kind of AI and smart capabilities but unfortunately it's a key word matching syetm and it's doing a pretty poor job for a non standard qeustionnairs what makes the auto fill feature completely useless **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Ownership, clear communication and contant managements around the InfoSec and RFP subjects **Official Response from Susanne Taylor:** > Thank you for taking the time to share your experience and feedback about Responsive. We are pleased about the benefits you are experiencing from both the response management platform and the content database. We want to make sure you are receiving the full benefit from the content recommendation capabilities. Our content recommendation engine leverages two technologies: 1. Natural Language Processing AI with active learning models, which learn from user activity and make smarter recommendations over time (Basic Answer Recommendation). 2. GenAI that applies contextual understanding to provide semantic search results and content transformation (AI Assistant). We ask that you reach out to your CSM and schedule some time to review your content library and allow them to offer some best practices, which should improve your content recommendation searches. ### 10. Works well but needs some basic enhancements **Rating:** 3.0/5.0 stars **Reviewed by:** Melissa B. | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Responsive, formerly RFPIO?** Project/workflow management is relatively easy. **What do you dislike about Responsive, formerly RFPIO?** It needs more flexibility. For example, being able to export comments to Word, etc. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Content management and proposal creation. **Official Response from Susanne Taylor:** > Your endorsement and feedback are invaluable to us, and we're happy to learn that our services have left a positive impression. Responsive values customer feedback and continuously works to improve our products and services based on customer needs and preferences. Currently we support exporting comments via Excel, but not Word. I will submit that suggestion to our developers for future consideration. If you are unable to export your comments to Excel or have any other issues, please contact your CSM for assistance. ### 11. Experience **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Responsive, formerly RFPIO?** We are able to send out consistent RFP's for our clients through templates but can also update our templates to keep them current or specific to a client's needs. **What do you dislike about Responsive, formerly RFPIO?** It is difficult to navigate through issuing, responding, inviting clients and/or vendors to register and/or participate in an RFP. It is a little clunky to release the RFP overall. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Client discovery details to share with vendors and then next, the RFP to send to vendors for the vendor selection to prepare a comparison to our clients between the vendors competing for the business. ### 12. Fun **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Responsive, formerly RFPIO?** The breadth and varied topics help keep me engaged **What do you dislike about Responsive, formerly RFPIO?** Was not able to keep track of everything that was going on **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** It's a time-saver. **Official Response from Susanne Taylor:** > Your endorsement and feedback are invaluable to us, and we're happy to learn that our services are bringing value to you. If you were attending a webinar or training that you would like to view again, please join our customer Community and go to the Events page. There you can view all of our past webinars and trainings. And, please know you can always reach out to your CSM for assistance or a link to a recorded training. ### 13. Decent provider **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Responsive, formerly RFPIO?** Unlimited user licensing is great for smaller organizations with a wide variety of subject matter experts that are leveraged to help answer questionnaires, as opposed to more well-established businesses that may have a dedicated team to service these requests. **What do you dislike about Responsive, formerly RFPIO?** RFPIO is somewhat limited in its functionality in comparison to other providers. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Providing a way to streamline answering questionnaires in our organization for our prospects/clients more quickly. **Official Response from Ryan Campbell:** > Thank you for your feedback. We're always working to improve our product to be the best in class for response management. What are features or functions we should consider developing for future releases that you think are missing? ### 14. Initially a Challenge - Loading for sure **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Responsive, formerly RFPIO?** I like that all of the responses can be on one platform and that it sends notifications **What do you dislike about Responsive, formerly RFPIO?** The downside is multiple errors you get, The labelling is super difficult to get right especially with a yes/no answer **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** RFPIO helps us get the responses we need from key stake holders from around the business. We are meeting the deadlines required because of this and we are also able to chase without having the world cc'd on an email chain ### 15. RFPIO Review **Rating:** 3.0/5.0 stars **Reviewed by:** Randi F. | Proposal and Security Assessment Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Responsive, formerly RFPIO?** The ease of finding responses in RFPIO for RFPs and assessments. **What do you dislike about Responsive, formerly RFPIO?** Not being able to view Word and Excel while working in RFPIO. Editing and formatting have to wait until the last minute. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** It is a great tool for collaborating. ### 16. Time-consuming to upload and format information **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2022 **What do you like best about Responsive, formerly RFPIO?** The notifications of time to deadline; that is helpful. **What do you dislike about Responsive, formerly RFPIO?** The fact that I have to upload and format everything. We have to format details to present proposals to our attorneys. This is double the work and there is additional room for error. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** It is not helping me solve any problems. I need to use this service to submit an RFP. Otherwise, we would just convert a Word document to PDF to submit an RFP. ### 17. Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Responsive, formerly RFPIO?** info repository is nice to have all info in one place **What do you dislike about Responsive, formerly RFPIO?** The site is not user-friendly, or easy to maneuver. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** It has not been very beneficial as of yet ### 18. clunky **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2022 **What do you like best about Responsive, formerly RFPIO?** semi-effective for running RFPs, used this as an end-user filling out an RFP **What do you dislike about Responsive, formerly RFPIO?** system is sooooo clunky, impossible to locate exactly what you're trying to find. had to click around in multiple locations anytime i needed to find something **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** as someone running an RFP - this would be helpful to aggregate all RFP's together to track accurately as an end-user filling out an RFP - extremely difficult to use, would've preferred an RFP PDF to fill out ### 19. Getting familiar **Rating:** 2.5/5.0 stars **Reviewed by:** Anastasia N. | Proposal Administrative Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Responsive, formerly RFPIO?** I do like the concept of this software. In the future, we will be able to use this tool and find it useful but right now we are having problems. **What do you dislike about Responsive, formerly RFPIO?** Not having cooperation within the company to use this tool better. **Recommendations to others considering Responsive, formerly RFPIO:** None **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Easier writing and submitting of proposals. ### 20. Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2022 **What do you like best about Responsive, formerly RFPIO?** The integration process seems to be running smoothly thus far. I would like to download and test it out to see if this will be a great solution for my company to use **What do you dislike about Responsive, formerly RFPIO?** nothing so far that I don't like just using the system as a trial period because we are looking at other solutions in creating RFP. We are looking for a free application since only 3 people will be using it **Recommendations to others considering Responsive, formerly RFPIO:** N/A **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** creating RFP ### 21. Usebility **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Responsive, formerly RFPIO?** RFP is a very complex process and RFP360 has made it easy. **What do you dislike about Responsive, formerly RFPIO?** This is still required to be matured for very complex or lengthy RFPs. Weightings, Scoring and Presentation need to be more readable and userfriendly. **Recommendations to others considering Responsive, formerly RFPIO:** Good tool for making a complex RFP process simple and easy. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Making life simpler. ### 22. Very useful for co-working and organization, but could be a lot better **Rating:** 3.0/5.0 stars **Reviewed by:** James O. | Product Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2021 **What do you like best about Responsive, formerly RFPIO?** Good dashboards for overviews of RFP completion rate Easy to assign team members to tasks **What do you dislike about Responsive, formerly RFPIO?** UX for addressing your assigned questions is terrible - no right click open in new tab. Very annoying to have to continually reset filters between your responder and approver tasks, why can't they all be in one list. Needs highlighting tool for rejections, so can specify the exact part of the response needs to be amended. Knowledge base needs sub folders and organisation by topic. These folders should be available for search and selection in the response window. **Recommendations to others considering Responsive, formerly RFPIO:** employ dedicated resource to manage your knowledge base - as there are no in-built tools to make this simple. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Managing and answering complex RFPs efficiently, very beneficial for organizing work between different colleagues. **Official Response from Beau Wysong:** > Thank you for the thoughtful suggestions. We really appreciate them! We just released our latest version, which includes our next-generation UI framework and team management feature. These enhancements dramatically improve the way users assign, manage and adjust proposal development and approval tasks. It also makes interacting with the application far more intuitive and consistent. We’re continually striving to make your experience better, and it would be great to talk more about your suggestions. Our customer success team is available anytime to explore these and other topics with you. ### 23. Not the best UI **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2021 **What do you like best about Responsive, formerly RFPIO?** I like that I am able to track the progress and store all documents and correspondence in one place. **What do you dislike about Responsive, formerly RFPIO?** It's not a very intuitive platform. Hard to keep track of specific changes within a text box. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** track the progress and store all documents and correspondence in one place. **Official Response from Beau Wysong:** > This feedback is so helpful. Thank you for taking the time to share your experience with us. We are constantly working on enhancements and your detailed insights will help us as we continue to improve. We’re always available to assist and would be happy to discuss any additional questions you may have in the future. ### 24. Fantastic Customer Service and a Great Way to Reference a Library of RFP Answers **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2020 **What do you like best about Responsive, formerly RFPIO?** Whenever we have a question, it is answered quickly and personally. Our representative has come through for us on multiple occasions when we've hit a snag uploading an RFP or navigating the system. The representative is knowledgeable and a good teacher, constantly updating us on new features and asking if we need support with anything. The system itself provides a great place to store our RFP answers and be able to reference them quickly. There are multiple ways for our team to find the information they are looking for. The data library has greatly reduced our RFP response time. At this time, we primarily use RFP for this purpose. We like that RFP360 is constantly making improvements to the User Experience. **What do you dislike about Responsive, formerly RFPIO?** Uploading RFP's from Word can be a major challenge and very tedious. Many of the steps are not intuitive. We are grateful for our customer service representative, who has had to walk us through the process in the middle of putting together our RFP. While the representative is super helpful and quick at executing the steps, you can tell the representative probably has to do this a lot with many of their customers. If there are tables in the RFP, unless they are very basic tables without merged cells, RFP360 does not have the ability to upload them properly and you have to use a manual workaround. We are not yet comfortable with using RFP360 from start to finish in responding to RFP's. We know improvements are continually being made to the system, so we look forward to a more intuitive experience on this front. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Our response time has been greatly reduced, due to the data library features of RFP360. **Official Response from Beau Wysong:** > We really appreciate your thoughtful feedback and we're so glad that your customer success consultant has been such an asset to your team. As you mentioned in your review, we are constantly working to improve the user experience, and hearing your insight helps us focus our efforts on the areas that have the biggest impact on your experience. I'm excited to share that in the near future, you will be able to insert additional response columns, tables and sections to tables in Word documents. We are also upgrading our Excel import to provide a lot more flexibility in the mapping process, which will make it more intuitive and forgiving in the event of a mistake while mapping. In the meantime, please feel free to share any additional feedback with your customer success consultant. ### 25. Very powerful tool, some improvements could be made **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2021 **What do you like best about Responsive, formerly RFPIO?** I like the scoring aspect, and the ease of compiling RFPs from component sections/questions/tables/etc. Support team was very helpful. **What do you dislike about Responsive, formerly RFPIO?** Lack of customization and formatting issues in communications to respondents. Exporting RFP response results and scoring could be improved. While powerful, the organization of "Issue an RFP" and "Respond to an RFP" windows could be a little more intuitive. **Recommendations to others considering Responsive, formerly RFPIO:** Send yourself the RFPs as a test before sending to vendors. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** We are able to quickly compile an RFP, and send a consistent version to vendors. **Official Response from Beau Wysong:** > We really appreciate that you took the time to post a review. Thank you! Your feedback is very helpful as we continually work to improve your experience. We just released a new UI framework that addresses the issuing and responding organization you mention, making our application much more intuitive. If you would like a tour of our latest enhancements, our customer success team can show them to you anytime. It would also be great to discuss your other thoughts too. Thanks again! ### 26. An OK tool. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2021 **What do you like best about Responsive, formerly RFPIO?** It helps store all content and centralising everything. **What do you dislike about Responsive, formerly RFPIO?** There are a lot of irrelevant matches in the proposal. It takes a very long time to set it up to use it and it is very expensive. **Recommendations to others considering Responsive, formerly RFPIO:** I'm not sure if it's worth it for the price. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** No benefits for now, it takes a while to upload all RFP content to the platform. **Official Response from Beau Wysong:** > Thank you for taking the time to write a review. We really appreciate the feedback! It would be great if you could connect with your customer success consultant — they can help you simplify and speed up the process you mention and also provide best practices for surfacing the best matches using our answer intelligence (AI). ### 27. RFP Review **Rating:** 2.5/5.0 stars **Reviewed by:** ashley p. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2020 **What do you like best about Responsive, formerly RFPIO?** the upside of the RFP tool is the "search" function to identify other RFPs that have similar questions. **What do you dislike about Responsive, formerly RFPIO?** RFP does not search for answers within uploaded documents/files (at least not from my experience). **Recommendations to others considering Responsive, formerly RFPIO:** I would not recommend this tool (as it is now) to answer compliance questions. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** The RFP tool reduces the amount of time it would normally take us to answer a FI question. **Official Response from Beau Wysong:** > Hello, Ashley. Thank you for taking the time to share your experience and I'm glad to hear it's reducing the amount of time it takes to answer questions. As you mentioned, unfortunately, we aren't able to search text inside of attachments. To solve this, I would recommend uploading the content you need as a part of your knowledge library records. When added as a knowledge library record, our search tool will be able to quickly identify the information you need and add it to your proposal. We're always here to help and would love to hear from you. Please reach out to your customer success consultant to share any other questions or feedback you may have. ### 28. RFP360 - Good tool - requires dedicated resources **Rating:** 3.0/5.0 stars **Reviewed by:** Tim R. | Manager, Sales Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2019 **What do you like best about Responsive, formerly RFPIO?** The knowledge base and knowledge search functions have been key for us. It allows us to upload content and organize it by LOB and function. We're also able to assign out specific areas to groups within the organization. **What do you dislike about Responsive, formerly RFPIO?** The search function within knowledge search could be better. I would like it to be more specific, I find that even when I include ""s it still picks up answers that are irrelevant. I've also struggled with managing a large number of question/responses. It would be great to be able to consolidate similar question/response pairs. Our system now has a lot of duplicates, and the effort to go In and manually clean-up is fairly significant. **Recommendations to others considering Responsive, formerly RFPIO:** You need to setup a dedicated resource to own the implementation of this. It really needs to be a focused effort, otherwise you end up with 'garbage in - garbage out'. The implementation plan really needs to be laid out prior to just loading information within the system. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** We are able to have a single repository for all of our information. The tool has been very helpful in streamlining our Security Questionnaire response process and has helped us to cut down our response time exponentially. We like the review processs as well as we can insure that the content We've implemented this across multiple geographies and it has greatly helped us standardize not on the response content but the process and expectations as well. **Official Response from Carly Franzoi:** > Hi Tim! Thank you for your review! We have features to help with some of your pain points, so I will reach out directly to provide more information! We are always looking for ways to improve our platform by enhancements based on customer recommendations so thank you for this valuable feedback. ### 29. The knowledge base is certainly the best feature **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2020 **What do you like best about Responsive, formerly RFPIO?** I really like the knowledge repository. It's great when filling out an RFP to be able to populate answers based on the question asked - makes it SUPER simple. **What do you dislike about Responsive, formerly RFPIO?** The template process is a bit frustrating that you aren't able to edit a template once it's uploaded. You have to upload a new one. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** It is making the RFP response process much easier. **Official Response from Beau Wysong:** > Thank you for your feedback. I am glad to hear that RFP360 is delivering value to your team and the knowledge library is helping to streamline your response process. With regards to templates - we are always looking for ways to improve this functionality and knowing that you'd prefer not to edit the template outside of our system is helpful. Because templates are native to MS Word, they currently can't be edited or updated directly in-app, however we will investigate other creative ways to make this experience more seamless for you and your team. ### 30. Review of RFP365 **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2019 **What do you like best about Responsive, formerly RFPIO?** It gets the job done and the pricing model was better than other options. **What do you dislike about Responsive, formerly RFPIO?** It takes a lot of time to get a lot of time to get it set up and get the information in it. We struggle with some people not following the workflow. **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** Completing RFPs. **Official Response from Natalie Berigan:** > Thanks for the review! I’m glad to hear the functionality and pricing fit your business needs. We recently added the ability to import Word documents into the Knowledge Base to help organizations get set up and add their information more quickly. We’re working on similar functionality for Excel, as well. Also, I know how challenging it can be to get users to adopt new workflows when implementing technology. We recommend explaining how the new process will benefit each user in their role to gain buy-in. ### 31. Sleek system with some limitations **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2018 **What do you like best about Responsive, formerly RFPIO?** The system is fairly intuitive and easy to use. Navigation is straightforward and the content is easy to read. Editing within the system is similar to Microsoft. **What do you dislike about Responsive, formerly RFPIO?** There seems to be limited flexibility for making notes on content within the system...i.e. as an editor, I would like to be able to review content and make notes within the system for future edits. While I am able to highlight and attach a note, those notes are not easily accessible and there does not appear to be a function where we can pull that content with the notes extant. Without a content ID number, it can be challenging to find and edit content. **Recommendations to others considering Responsive, formerly RFPIO:** The system appears to work best when all stakeholders have access and editing can occur on the system. Make sure you are willing to grant this access when you consider the usability of the system **What problems is Responsive, formerly RFPIO solving and how is that benefiting you?** We are using the system for content management and proposal response. We are still in the early stages, so unable to assess the benefits. **Official Response from Josie Fey:** > Thanks for taking the time to give us your feedback. Glad to hear that you’re finding the navigation to be intuitive. Your input about making notes on content is really helpful and we will look at ways to make that easier. Please feel free to reach out to us at any time with concerns or requests. Here’s to a more efficient and successful year of responding to proposals. Thanks again! ## Responsive, formerly RFPIO Discussions - [Are any plans of including AI/machine learning capabilities?](https://www.g2.com/discussions/are-any-plans-of-including-ai-machine-learning-capabilities-113c9cff-af26-45bf-84df-2ffd837bdd62) - 1 comment, 1 upvote - [Can I update the entire proposal as "Complete" without having to assign "complete" to each question?](https://www.g2.com/discussions/37866-can-i-update-the-entire-proposal-as-complete-without-having-to-assign-complete-to-each-question) - 1 comment, 1 upvote - [What is the best way to keep the knowledge library up-to-date?](https://www.g2.com/discussions/30923-what-is-the-best-way-to-keep-the-knowledge-library-up-to-date) - 1 comment, 1 upvote - [Are any plans of including AI/machine learning capabilities?](https://www.g2.com/discussions/are-any-plans-of-including-ai-machine-learning-capabilities) - 1 comment, 1 upvote - [What is the best way to use the 'Auto Respond' feature?](https://www.g2.com/discussions/what-is-the-best-way-to-use-the-auto-respond-feature) - 1 comment, 1 upvote - [View Responsive, formerly RFPIO pricing details and edition comparison](https://www.g2.com/products/responsive-formerly-rfpio/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+20%3A16%3A55+-0500&secure%5Bsession_id%5D=b6887d30-ea79-4b5d-bc37-d424ecbb0c83&secure%5Btoken%5D=5a5c65ffb5821bd71bb37bd9dfa49fdaee43a890a69f65b6fd8e01c026d496fa&format=llm_user) ## Responsive, formerly RFPIO Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Responsive, formerly RFPIO Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - AI Copilot - Electronic Signature - Approval Process Control - Customer History - Workflow Management - Reminders - Automated Quoting - Price/Margin Management - Contact Management - Drag & Drop - Pricing and Cost Calculations - Calendar Management - Catalog Management - Client Portal - Discount Management - Real-Time Data - Proposal Generation - Billing & Invoicing - Generative AI - Customizable Branding - Template Management - Document Management - Estimating - Email Management - Third-Party Integrations - Reporting & Statistics - Access Controls/Permissions - Customizable Fields - CRM - Pricing Management - API - Accounting Integration - Activity Dashboard - Contract/License Management - Electronic Payments - Audit Trail - Quotes/Estimates **Document Creation** - Customizability: Variables and Fields - Template Creation and Flexibility - Rich Media - Online Document Creation - PDF Creation - Custom Branding **RFP Generation** - Customizable Templates - RFX - Versioning - Questions Library - Document Templates **Data Sources** - Software - Spreadsheets - Documents **Generation** - Templates - Automation - Branding - Email Templates - Alerts/Notifications - Document Templates - Customizable Templates **Functionality** - Customized Vendor Pages - Centralized Vendor Catalog - Questionnaire Templates - User Access Control **Supplier Marketplace** - Library - Categorization - Catalog Management - Real-Time Data - Workflow Management - Supply Chain Management - Template Management - Contract/License Management - Bid Management - Requisition Management - Project Management - Purchase Order Management - Global Sourcing Management - Spend Management - Auction Management - Invoice Management - Budget Management - Vendor Management - Supplier Management - Audit Management - Document Management - Procurement Management - Rfx Management - Supplier Risk Management - Performance Management - Compliance Management **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Document Processing & Extraction - AI Proposal Generator Tools** - Requirement Identification & Tagging - Multi-Format Document Ingestion - RFP & Questionnaire Parsing **Workflow** - Document Builder Interface - Collaborative Creation - Assembly and Approval Workflows **RFP Distribution** - Due Date Tracking - Analysis - Selection - Progress Tracking - Milestone Tracking - Time & Expense Tracking - Status Tracking **Risk assessment** - Risk Scoring - 4th Party Assessments - Monitoring And Alerts - AI Monitoring **Contract Management** - Compliance - Revenue - Negotiations **AI Response Generation - AI Proposal Generator Tools** - Continuous Learning from Edits - Response Personalization & Tone Control - Contextual Answer Recommendations - AI Draft Response Generation **Analytics** - Engagement Tracking - Proposal Effectiveness Reporting - Reporting and Dashboards **Submissions** - Collaboration - Knowledge Base - Review - Reporting - Document Review **Delivery** - Workflow - Schedule - Batch - Compliance Management - Workflow Management **Data Collection** - Spend - Compliance Reports - Savings - Customizable Reports **Generative AI - Vendor Security and Privacy Assessment** - Text Summarization - Text Generation **Content Management - AI Proposal Generator Tools** - Governed Content Library - Content Versioning & Approval Controls - Duplicate Detection & Content Optimization **Administration and Platform** - User, Role, and Access Management - Alerts and Notifications - CRM Integration - Electronic Signature - API / Integrations - Contract/License Management - Knowledge Base Management - Contact Management - RFP Management - Workflow Management - Document Management - Task Management - API **RFP Response** - Bid Management - Content Library - Access - Automation - Export - Import - Knowledge Library - Compliance Management - Purchase Order Management - Audit Management - Supplier Management - Workflow Management - Content Management - Requirements Management - Vendor Management - Document Management - Requisition Management - Contact Management - User Management - Inventory Management - Template Management - Task Management - Catalog Management **Project Management** - Activity Dashboard - Repository - Lifecycle **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Image-to-Text - Generative AI - Document Generation **Collaboration & Workflow - AI Proposal Generator Tools** - SME Assignment & Task Routing - Review & Approval Workflows **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - RFP** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Third-Party Integrations **Agentic AI - Document Generation** - Autonomous Task Execution **Agentic AI - Strategic Sourcing** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Third-Party Integrations - ERP integration **Analytics & Performance - AI Proposal Generator Tools** - Proposal Performance Analytics **Additional Functionality** - Approval Process Control - Collaboration Tools - Reporting & Statistics - Generative AI - API - Access Controls/Permissions - Order Tracking - Inventory Control - Budgeting/Forecasting - AI Copilot - Real-Time Analytics - Spend Analysis - Multi-Currency - Audit Trail - Real-Time Reporting - Activity Tracking - Search/Filter - Spend Control - Data Import/Export - Alerts/Notifications - Invoice Processing - Receiving - Document Storage - Quotes/Estimates - Supplier Web Portal - Supplier Qualification - RFP Creation - Reminders - Self Service Portal - Purchasing & Receiving - Risk Assessment **Additional Functionality** - Templates - Collaboration Tools - AI Copilot - CRM - Automatic Formatting - Client Portal - Access Controls/Permissions - Quotes/Estimates - Customizable Reports - Content Library - Data Import/Export - Document Review - Document Automation - Reminders - Audit Trail - Reporting & Statistics - Approval Process Control - Version Control **Additional Functionality** - Customizable Forms - Multiple Format Support - Activity Dashboard - Activity Tracking - Drag & Drop - Digital Signature - Collaboration Tools - API - Search/Filter - Third-Party Integrations - Text Editing - Audit Trail - Approval Process Control - Content Management - Multiple Output Formats - Offline Access - Data Import/Export - Access Controls/Permissions - Forms Management - Data Synchronization - Content Library - Customizable Fields - Multi-Language - Data Storage Management - Contract Drafting - Archiving & Retention - Full Text Search - Interaction Tracking - Contract/License Management - Document Review - Batch Processing - Conditional Logic - Document Management - Document Storage - Template Management - Electronic Signature - Reporting & Statistics - Version Control - AI Copilot - Workflow Automation **Additional Functionality** - Alerts/Notifications - API - Version Control - Collaboration Tools - Projections - RFP Responding - Approval Process Control - Proposal Generation - Electronic Signature - AI Copilot - Activity Dashboard - Access Controls/Permissions - Automatic Formatting - RFP Creation - Audit Trail - Customizable Reports - Document Storage - Generative AI - Configurable Workflow - Quotes/Estimates ## Top Responsive, formerly RFPIO Alternatives - [Loopio](https://www.g2.com/products/loopio/reviews) - 4.6/5.0 (804 reviews) - [QorusDocs](https://www.g2.com/products/qorusdocs/reviews) - 4.4/5.0 (166 reviews) - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) - 4.7/5.0 (3,470 reviews)