Facebook Data Mining Software

The biggest dislike part is pricing. As I add more social media profiles, the subscription cost increases, which can be difficult for me as a small freelancer(side hustle) to manage. Review collected by and hosted on G2.com.

Hootsuite made my job easy and happy. It helps me manage our social media from one dashboard. I publish, monitor and reply to messages without wasting time moving between different platforms. Customer support is an important part of my role because we have small team. So having everything in one place helps me respond faster to both existing and potential customers. Review collected by and hosted on G2.com.

I think sometimes the menu is a bit cluttered when trying to find exactly what I want to do, and there are some weird glitches when I was trying to reschedule a drafted post where I just had to delete it and create an entirely new post. I'm also not a huge fan of trellis and the ai integration and didn't find it super helpful to me. Review collected by and hosted on G2.com.

I think it's great at managing a variety of different pages and showcase pages and showing the social media calendar from past posts and prior months. I also appreciate the sprout link feature for instagram feed and find it super helpful and useful for our team in solving a key issue on the platform (lack of external links). Review collected by and hosted on G2.com.

Occasionally Soci does feel reactive in its implementation of features.

I feel like our account reps are also very busy and it leave little time outside our short meetings to really dig into the meat and potatoes of the platform. Review collected by and hosted on G2.com.

Every platform wants you to schedule your content on their site, but none of them are well designed and constantly shift. Facebook and Instagrams Meta Suite is a maze that changes one week to the next, LinkedIns scheduler is overly simplistic, Xs is locked behind a paywall, and learning how to use Googles could be an entire job in and of itslef.

Soci simplifies the whole thing into a single understandable process for all sites, while still offering the in depth analytics. These analytics feel far more transparent and readily available than other sites, and since they are all located in one place, it makes them easily comparable. Review collected by and hosted on G2.com.

I find the survey portion could be improved to allow me to build, adapt, modify, or configure surveys as I prefer. There are several drafts available, but I can't personalize them into a specific survey that might work better for my company. So, I think that part could be improved. Review collected by and hosted on G2.com.

Birdeye adds up all online reputation scores into one system, making it easy to review and follow-up. It also lets me send surveys and understand the social reading for my company. Review collected by and hosted on G2.com.

I find the Semrush apps marketplace a bit underwhelming. There are many tools, but they are spread across different subscriptions., It's hard to keep track of everything., If you wanna get AI rankings, you have to buy different subscription. Review collected by and hosted on G2.com.

I use Semrush to track our rankings, authority score, and see how our pages are performing. The biggest thing is it generates data so fast, instead of doing analysis by hand one by one across Google Analytics and Search Console. It's my third tool that closes the loop. Review collected by and hosted on G2.com.

I am a very small agency and only have myself and a couple of web contractors for website projects, so I handle all my social myself. If I had 2-3 people under me, I would justify the price, but for just one person, I am a little curious about how the ROI will be. Review collected by and hosted on G2.com.

Mostly just great t o be in multiple places at once and not have to jump from platform to platform for engagement and reputation management. Review collected by and hosted on G2.com.

I wish there were less of a learning curve with the reporting tools (although they're definitely robust, so it's not all bad). And the email editor can be a bit frustrating to work with - for example, when I paste in copy that I wrote in a document, more often than not the formatting gets messed up. Review collected by and hosted on G2.com.

It's bringing our customer data into one place and thus giving us visibility into the impact of our marketing activities, which helps us refine our strategy. It's also saving us a lot of time and bandwidth by allowing us to create automations. Review collected by and hosted on G2.com.

Because the platform pulls in such a massive amount of data across so many channels, the initial setup requires you to be very precise with your Boolean queries and exclusion keywords. If you are too broad, the sheer volume of data can be overwhelming. However, once you refine your tracking parameters, the signal-to-noise ratio is exceptional. Review collected by and hosted on G2.com.

We needed a way to track the exact footprint of our brand across unstructured web data to understand our authority in the market. BrandMentions solves the problem of "blind spots" in our digital PR and SEO strategies. The primary benefit is absolute clarity: we know immediately when and where we are being discussed, allowing us to capitalize on positive citations, manage our reputation proactively, and fine-tune our approach to ensure we are the dominant brand recommended in our space. Review collected by and hosted on G2.com.

I wish Zoho Social had a simple AI that can alter all the restrictions, like photo sizes for Instagram and TikTok, and automate editing and posting. An AI could also handle copywriting modifications, like adjusting text to meet character limits for different platforms. Review collected by and hosted on G2.com.

Zoho Social solves a lot of my problems like simultaneously posting on various media platforms and scheduling posts. It saves me from constantly being on my computer by automatically posting on all scheduled platforms. Review collected by and hosted on G2.com.

i wish the media was a little easier to switch back and forth for longer videos and that there weren't video limits/having to post directly on platform but i recognize that is a facebook backend issue and plannable cant do anything about that Review collected by and hosted on G2.com.

scheduling content and not having to post manually, being able to get approvals in real time is fantastic, and the scheduling saves me SO much time from having to manually post on each platform Review collected by and hosted on G2.com.

The only slight question I have, is the ability to use it to the fullest given that I am not a computer savvy person. I am sure I will figure it out in time, and if not, they have a top notch support team to help me. Can we really say this is a dislike, I think not. Review collected by and hosted on G2.com.

With the ability to us AI, the prompts are straight forward and the articles are very professionally, yet very readable. Review collected by and hosted on G2.com.

A major drawback is the lack of support for trending audio/music within the tool, which often forces us into manual workarounds. Additionally, whenever clients want to publish content themselves natively, it completely breaks the approval workflow. Review collected by and hosted on G2.com.

Kontentino solves our biggest agency bottleneck: the chaotic client approval process and disorganized scheduling. It allows us to plan and schedule all content far in advance, ensuring consistency for our brands and peace of mind for our team.

By keeping all internal drafts, feedback, and client tweaks directly inside the platform, it completely eliminates the need for endless internal alignment meetings or messy email chains. Clients see exact post previews and approve them with a single click. Ultimately, Kontentino has cut our approval time in half, streamlined our internal workflow, and allowed us to scale our agency efficiently. Review collected by and hosted on G2.com.

If I had to nitpick, I’d say that it sometimes misses a few niche mentions when I use very specific keywords. For example, during one of my recent campaigns, I had to fine-tune my searches to get the results I needed. It’s not a major issue, and honestly, most tools in this space have similar challenges.

I’d also love to see more integrations with other platforms we use regularly. While it’s already great in terms of ease of integration, expanding the options would make it unbeatable. Review collected by and hosted on G2.com.

Determ has made a huge difference in how I monitor brand sentiment, competitors, and audience engagement. Before using it, I spent hours manually searching for trends and mentions, and I still worried I was missing something. Now, Determ does all of that for me in real time.

One specific example: During a product launch earlier this year, Determ alerted me to a surge of mentions about a feature we hadn’t emphasized enough in our campaign. Thanks to those insights, we were able to adjust our messaging on the same day, leading to better engagement and more positive feedback from customers.

In terms of frequency of use, I use Determ multiple times a day—it’s an essential part of my daily workflow. Whether I’m checking on campaign performance, tracking competitor activity, or just staying updated on social trends, it’s always open on my screen. I honestly can’t imagine doing my job without it now. Review collected by and hosted on G2.com.

I like everything about it. But something like a tweetdeck of every social media platforms is my dream on such an app. Review collected by and hosted on G2.com.

It helps me plan the social media marketing plan smoothly, and with a clear mind. It helps me schedule the social media posts according to best times available. It helps me with hashtags, some of the wording, and even images to share with the help of AI. Review collected by and hosted on G2.com.

I have no complaints about Statusbrew

Sometimes lags a bit and the over page speed experience can improve. Review collected by and hosted on G2.com.

I used to manage reviews through a spreadsheet, but now I can simply share the content calendar with clients and gather their feedback. Plus, report link sharing has saved a lot of time, making the process much more efficient.. Review collected by and hosted on G2.com.

We have some issues in Explore where there might be a delay in an article coming that causes us to miss it. Certain important publications or platforms continue to be blind spots, especially if our clients see the coverage before us. This can harm our reputation as we want to stay on top of all client-related coverage. We've also had issues with support in the past, like not getting timely or clear responses to our tickets. Sometimes they suggest basic solutions after we've tried everything on our end, which means we spend a lot of time before involving them. These areas could be improved within the platform. Review collected by and hosted on G2.com.

I use Meltwater for media monitoring, setting up news and social searches, and distributing daily media monitoring emails to clients. It helps with analytics, reporting, media relations, and finding relevant contacts. Review collected by and hosted on G2.com.

As for disadvantages, I can only mention limits for the collection of the retrospective data. However, it is not critical at all. Review collected by and hosted on G2.com.

Several departments of our company use Brand Analytics: Media relations, Client Service, Sales, Customer Experience. They use the system for media monitoring as well as social media analytics to fulfill tasks such as search of clients' pain points and product insights, handling of claims and complaints. Review collected by and hosted on G2.com.

My only 1 issue, which was resolved, was that I had a hard time connecting one of my business's FB account to the Synup dashboard, as if the software couldn't recognize multiple businesses connected to the FB admin. Was a bit buggy but customer support has been helpful in resolving it. Review collected by and hosted on G2.com.

I wanted to ensure directory listings were created & managed across all platforms Review collected by and hosted on G2.com.

I wish there were more integrations. There seems to be a lot of that for other service industries. We're in the landscaping and lawn care industry and the only two real native integrations we have are with Jobber and Quickbooks. We can use Zapier to connect it to whatever we need, but most lawn care and landscaping CRMs don't even have webhook capabilities which makes NiceJob harder to use in this industry if Quickbooks or Jobber isn't being used. Review collected by and hosted on G2.com.

NiceJob helps us productize and deliver an local SEO service that is usually left up to the client which is getting reviews. We can consult with our clients every day on the fact they should be asking for reviews, but when we have something tangible we can implement and connect to their systems so we don't need to do the consulting, it makes it that much easier for us to help them help themselves. Review collected by and hosted on G2.com.

So far, I haven’t had any major issues. Compared to other tools I’ve used, it has made reporting and processes more straightforward rather than adding extra complexity. Review collected by and hosted on G2.com.

Sociality.io helps us turn social media data into insights we can actually use for better decision-making. Before, reporting and analytics sometimes felt limited or disconnected from the creative side of the work. With Sociality.io, we can track performance clearly, see where improvements are needed, and present the data in a way that supports our strategy.

It has also helped with alignment and collaboration, both internally and with clients. Customer support has been a strong point for us. When we need help, the team is responsive, and that ongoing support builds confidence in the platform. Overall, it has improved our workflow, strengthened our reporting, and helped us deliver more effective, data-backed marketing solutions for clients. Review collected by and hosted on G2.com.