Facebook Data Mining Software

I wish Reddit was integrated into the platform because it's a social network we're using more and more recently. Wider platform compatibility would make it more useful. Review collected by and hosted on G2.com.

Try the demo first to make sure it's for you Review collected by and hosted on G2.com.

Hootsuite ensures a steady stream of content on social media, helps track content performance, and allows real-time monitoring for news. It's intuitive, facilitating quick information access and easy adoption by new users. Review collected by and hosted on G2.com.

I genuinely like SOCI, but if I have to give an example of what I dislike, it would be the Instagram post as story option. I want to post on Instagram as a story and post, but as of now it is one or the other. Also add the post as story option to Facebook. It would be nice if post as story option was available like the "is this post a competition" option is. Review collected by and hosted on G2.com.

Managing our properties relationship with the community. Our community is very active and we use Soci to post events happening in Old Town Lewisville. Main and Mill is a brand new multi family home, so the schedualer available on Soci helps enure our brand new property is becoming known. We now have an overview of how much were posting, with the help of our engagements and seeing how many people we reached. Our property knows the peak time to post, increasing our traffic, which means more potential leases. Review collected by and hosted on G2.com.

Birdeye offers a comprehensive suite of features, which can take some time for new users to learn and navigate. As with any robust platform, there’s an initial learning curve as you get familiar with its tools and capabilities.

That said, once you gain experience with the system, it becomes intuitive and highly effective. The time invested in learning the platform feels well worth it, since Birdeye delivers strong value through powerful analytics, streamlined workflows, and an improved ability to manage customer feedback and engagement. Review collected by and hosted on G2.com.

Many satisfied clients don’t usually take the initiative to leave a review, and manually asking for feedback can be time-consuming and produce inconsistent results. Birdeye makes this easier by automatically sending a text message or email after each client interaction—whether it’s a service appointment or a purchase—inviting customers to share their experience through a direct review link.

This streamlined process makes it simple for clients to leave feedback on platforms like Google, Yelp, and other industry-specific review sites. Since implementing Birdeye, we’ve seen a noticeable increase in both the number and the quality of reviews we receive. Clients are sharing more detailed comments, and many positive reviews now include photos, which provides even more insight into their experiences. Overall, this higher level of engagement has strengthened our online presence while also giving us valuable feedback to support continuous improvement. Review collected by and hosted on G2.com.

The invoicing works in a way I’ve experienced recently that’s been frustrating. I have two users under my main ID, and I’m on the Pro package. If we try to access something outside our package, it prompts us to purchase, which is obvious. However, one of my users can click “purchase” on their own, and it gets added to the next month’s invoice without asking for any card details or anything else. That’s quite disappointing. It should ask for confirmation first, or at least not be added directly to the invoice. We also couldn’t even identify who made that purchase. Review collected by and hosted on G2.com.

Semrush helps us tackle many real challenges in our day-to-day SEO and digital marketing work. It gives us clear visibility into AI performance and AI search visibility for websites, which is becoming increasingly important as search shifts toward AI Overviews and LLM-driven results. On top of that, it lets us track rankings, audit technical SEO issues, analyze competitors, and monitor backlinks—all from one platform. That saves a lot of time compared with switching between multiple tools. As a result, our reporting is more accurate and our strategy recommendations are more data-backed, which ultimately benefits both our internal team and our clients by helping us make faster, more informed decisions. Review collected by and hosted on G2.com.

there's a bit of a learning curve because vista social offers a lot of features, so it took me some time to get familiar with everything. once i explored the platform more, though, it became much easier to navigate. aside from that, i didn't run into any major issues. Review collected by and hosted on G2.com.

vista social helps me manage multiple social media accounts from one dashboard instead of switching between different platforms. having messages, comments, and mentions in one inbox makes it much easier to stay on top of community management and respond quickly. the dm automations also save me time on repetitive tasks, while the listening feature helps me keep track of brand mentions and relevant conversations. overall, it makes my workflow more organized, saves time, and lets me focus on creating content and engaging with my audience. Review collected by and hosted on G2.com.

If anything, I just wish that for the price we were paying, there had been more support during the onboarding process. We ended up paying out of pocket for a third party, and in the end it was well worth it. Review collected by and hosted on G2.com.

HubSpot Marketing Hub centralizes our data, which improves communication across teams and enables stronger contact management and segmentation. This helps us build a flywheel effect by converting guests into donors. It also streamlines list building and email sends, making it crucial for keeping the business moving forward. We’re using HubSpot’s out-of-the-box experience, but we’ve integrated our website forms so contacts and companies flow in seamlessly. As a result, our Group Sales performance and output have improved, and we now have much better visibility into our data—leads, leads closed/won/lost, calls, call reasons, and more. Overall, I’m very happy with the performance. Review collected by and hosted on G2.com.

Because the platform pulls in such a massive amount of data across so many channels, the initial setup requires you to be very precise with your Boolean queries and exclusion keywords. If you are too broad, the sheer volume of data can be overwhelming. However, once you refine your tracking parameters, the signal-to-noise ratio is exceptional. Review collected by and hosted on G2.com.

We needed a way to track the exact footprint of our brand across unstructured web data to understand our authority in the market. BrandMentions solves the problem of "blind spots" in our digital PR and SEO strategies. The primary benefit is absolute clarity: we know immediately when and where we are being discussed, allowing us to capitalize on positive citations, manage our reputation proactively, and fine-tune our approach to ensure we are the dominant brand recommended in our space. Review collected by and hosted on G2.com.

There is no ability to add music to the posts yet. I cannot combine video and photo in a post yet as well. Review collected by and hosted on G2.com.

It has helped me to manage and schedule my business' social media posts across different channels. Time saving feature benefit. Review collected by and hosted on G2.com.

I haven’t encountered any major issues so far. It does what I need it to do and has been very straightforward to use. Review collected by and hosted on G2.com.

I use Planable to schedule social media posts across multiple platforms in one place. It simplifies organization, allowing me to see what's completed and manage multiple clients on the same calendar. It's easy to use and streamlines my workflow by making content review easier for my boss. Review collected by and hosted on G2.com.

I'd like to see more detailed KPI reporting for individual social platforms, especially LinkedIn, to better understand performance. It would also be great to support publishing Stories directly through the platform and the ability to create X (Twitter) threads instead of being limited to a single post. Review collected by and hosted on G2.com.

It helps us manage our online visibility more efficiently by centralizing listings, reviews, and performance insights in one place. This saves time and helps us maintain a strong, consistent presence across locations. Review collected by and hosted on G2.com.

Nothing that has slowed us down. I would have said so if there was. Review collected by and hosted on G2.com.

Getting feedback without booking a call for every question, and answering people from one place no matter where they wrote from. Campaigns run off the same data, so a re-engagement email reaches the segment it should rather than the whole list. The reporting means I am not guessing at any of it. Review collected by and hosted on G2.com.

We did not find any specific issue. In the future it might be usefull to add more social networks Review collected by and hosted on G2.com.

We need to quickly check social media and web content for specific keywords Review collected by and hosted on G2.com.

The only slight question I have, is the ability to use it to the fullest given that I am not a computer savvy person. I am sure I will figure it out in time, and if not, they have a top notch support team to help me. Can we really say this is a dislike, I think not. Review collected by and hosted on G2.com.

With the ability to us AI, the prompts are straight forward and the articles are very professionally, yet very readable. Review collected by and hosted on G2.com.

The main point I would improve is the pricing structure for smaller users. For agencies or businesses managing multiple brands and accounts, the value is excellent. However, for a single business or property managing only its own social media accounts, the cost can feel a little high compared with simpler alternatives. A more flexible plan for single-account users would make the platform even more attractive. Review collected by and hosted on G2.com.

Publer solves the problem of managing multiple social media accounts from different platforms in one place. It makes planning, creating, scheduling and publishing content much more organized and saves a considerable amount of time. Having the workflow centralized also makes it easier to maintain consistency across different channels without having to manage each platform separately. Review collected by and hosted on G2.com.

The mobile app can sometimes feel a bit cluttered and less intuitive, and I need to refresh it to get everything to display correctly. Also, when I schedule an Instagram post and later reschedule it, it sometimes ends up publishing twice. Lastly, when posting to TikTok, the text gets published unformatted (There are no spaces between paragraphs) even though it looks properly formatted inside Kontentino. Review collected by and hosted on G2.com.

Kontentino helps me easily present posts to clients so they can clearly visualize how the final content will look. The visual calendar gives us a clear overview of what the upcoming month will look like, which I really appreciate. The feedback process is smooth thanks to direct comments, and the entire workflow is much less stressful and faster because I can easily duplicate posts across different social platforms. I also love that I can use labels/tags to easily filter and see how much content we have for each specific topic. Plus, being able to schedule the first comment makes everything run smoothly and without any last-minute rush or stress. Review collected by and hosted on G2.com.

The initial setup process can feel a bit overwhelming, especially for average users. Getting the reports configured and setting up personalization can be challenging at first. However, the customer support team does an excellent job and is very helpful.

The analytics and monitoring features aren’t as in-depth as those offered by the major players.

Analytics and reporting feature could also benefit from AI to improve personalization and creation of presentation ready reports with narratives to summarize and explain the charts and figures Review collected by and hosted on G2.com.

Firstly, it provides an all-in-one solution for social media management, analytics, and reporting at a reasonable price. This has saved us time and money by reducing the need to switch between multiple platforms. We can now maintain a predictable budget without worrying about unforeseen price variations.

Our workflow and collaboration have also been streamlined. Automation and integrations (especially with the most recent updates) have received a major boost.

The content calendar, best time to post feature, asset gallery, and workflow management have all significantly improved and streamlined our SOPs. Review collected by and hosted on G2.com.

Honestly nothing significant to report so far – can't think of any downsides. Review collected by and hosted on G2.com.

I needed to give my own platform's users the ability to post directly to their own social media accounts, rather than just posting from one central account. That's a much harder problem than standard social posting, and Bundle Social solved it cleanly. Review collected by and hosted on G2.com.

I would like more credits assigned along with our plan. We have about 20K bundled, but that is just not enough! Review collected by and hosted on G2.com.

Managing consistency of location data, listinngs, tracking reviews & doing social media posts across our different nationwide franchise locations Review collected by and hosted on G2.com.

As for disadvantages, I can only mention limits for the collection of the retrospective data. However, it is not critical at all. Review collected by and hosted on G2.com.

Several departments of our company use Brand Analytics: Media relations, Client Service, Sales, Customer Experience. They use the system for media monitoring as well as social media analytics to fulfill tasks such as search of clients' pain points and product insights, handling of claims and complaints. Review collected by and hosted on G2.com.