Mentionlytics Reviews & Product Details

I really like that it’s a very intuitive app. It also helps a lot that there is 24/7 support with a real person available to assist you with any request. The user experience is very pleasant and easy to navigate. I also like that it allows profile customization, and I love that it includes a report builder, so you can tailor the information to your specific needs. Review collected by and hosted on G2.com.

I don’t like that in some cases it’s difficult to set up a tracker using keywords. When it comes to social media profiles, it’s very easy, but when using keywords, it becomes more complex. Review collected by and hosted on G2.com.

Lots of customizable options in the dashboard, plenty of different tracking options across multiple social media accounts. We have used it for a variety of different products and items to track, and it's worked well for us. The support from Mentionlytics is also top-notch, as they are very quick to respond to any issue or hop on a call. Review collected by and hosted on G2.com.

The platform can be a bit difficult to navigate, and the learning curve is pretty high for first-time users. It can also be dreadfully slow, to the point of me having to back out and re-enter multiple times to get anything to load. Review collected by and hosted on G2.com.

It is very versatile and easy to navigate through the different menus. It allows the user to permanently track the brand that is being monitored. Review collected by and hosted on G2.com.

* The basic plan should also include a basic analysis of emotions to improve decision-making.

* The mentions area should be modified to allow knowing the number of mentions the brand has and the spaces where those mentions are generated.

* It should also allow generating detailed reports, obviously limited to 10 or fewer, from the monitoring of networks or digital listening, as it also serves as a tool for better analysis and interpretation of the work being done.

* The main desktop menu should allow creating monitoring by brand, obviously according to the number of brands each plan allows. Review collected by and hosted on G2.com.

What I like best about Mentionlytics is how easy it makes monitoring and understanding online conversations. The interface is intuitive, the insights are clear and actionable, and it helps quickly identify trends, sentiment, and key mentions without requiring complex setup or deep technical knowledge. Review collected by and hosted on G2.com.

There’s nothing major to dislike, but there’s always room for small improvements. Occasionally, refining filters or expanding customization options could make the experience even more flexible, but overall it already delivers a very solid and reliable performance. Review collected by and hosted on G2.com.

What sets Mentionlytics apart is its ability to transform a massive stream of data into actionable intelligence rather than just a list of mentions. Review collected by and hosted on G2.com.

Mobile App Limitations

The desktop version is feature-rich, but the mobile application doesn't currently offer the same level of depth. Review collected by and hosted on G2.com.

Saves many hours from manual searching and adds value to the mentions by adding sentiment and emotion analysis! Review collected by and hosted on G2.com.

It slows down sometimes, but that’s understandable given the high volume of data. Review collected by and hosted on G2.com.

I enjoy using Mentionlytics because it makes it easy to organize and manage mentions efficiently. One feature I find especially useful is “Mention Clustering,” as it automatically groups mentions by topic, helping me review information more quickly and clearly. I also appreciated how simple and straightforward the onboarding and initial setup process was. Review collected by and hosted on G2.com.

The sentiment analysis could be further improved, as comments containing negative feedback alongside emojis (e.g. laughing emojis) may occasionally be interpreted as positive. Review collected by and hosted on G2.com.

I feel in controll and I can understand what's going on. Review collected by and hosted on G2.com.

I think it works perfectly for me. I am very satisfied. Review collected by and hosted on G2.com.

Variety of social platforms tracked; variety of data visualizations; ease of use and intuitive interface Review collected by and hosted on G2.com.

Nothing so far; my students and I have used it for the past semester. Review collected by and hosted on G2.com.