Asset Tracking Software

The differences between the FedRAMP version and the regular version of NinjaOne has caused some confusion in the past when looking at documentation, but that also goes with the territory for all FedRAMP products, and no one is immune to it. After pointing out those shortcomings, NinjaOne has done a great job of addressing the issue and taking steps to correct it. I have no outstanding complaints regarding the product at this time. Review collected by and hosted on G2.com.

They are allowing us to prove compliance, and they are providing us with all the tools we need in one location to provide remote support to our endpoints in a timely and efficient manner. Review collected by and hosted on G2.com.

Cryotos is the very useful BUT TO FOLLOW THIS IN LAP TOP OR DESK TOP IT CONSUEMES MAINTENANCE IC'S VALUABLE TIME WHERE HE COULD HAVE ENGAGED FOR MAINTAING PHYSICALLY IN VOLATILE RMC BUSINESS ,WHERE A HOUR DOES COUNTS.

I HAVE THIS FEELING SO I HAVE MENTIONED Review collected by and hosted on G2.com.

By customized reports no manual works to be done. BUT WHY STILL SOME OF THE MANUALS STILL IN HARD COPY MAINTAINED. LIKE CHECK LIST FOR TM PUMP AND PLANT. 5S , QCI AUDIT CHECK LIST,MAINTENANCE CHECK LIST DAILY,WEEKLY, MONTHLY ETC. Review collected by and hosted on G2.com.

My biggest challenge with MaintainX is the amount of administrative effort required when making large-scale changes. When you're managing hundreds of procedures, assets, and PMs, bulk editing and mass updates become very important. Reporting has improved significantly, but there is still room to make audits, planning, and data analysis easier to manage. Overall, the platform continues to improve, and many of the challenges are related to scale rather than day-to-day usability. Review collected by and hosted on G2.com.

MaintainX is helping us standardize maintenance practices across our facility while providing better visibility into asset condition and work execution. The platform allows us to track preventive maintenance completion, corrective actions, inspections, and equipment history in a single location. This has improved consistency, documentation quality, and accountability while reducing the administrative effort required to manage a large maintenance program. The reporting tools also help us identify opportunities for improvement and make more informed maintenance decisions. Review collected by and hosted on G2.com.

I don't see any disadvantages to using Atera; for me, it's all advantages: greater efficiency and better performance, all thanks to AI. The only thing I don't quite like is the SNMP section, because I feel it still needs improvement. Review collected by and hosted on G2.com.

Tickets, inventories, license reports, equipment, assets, etc.; alerts and diagnostics of client devices; automatic updates for each client. All of this saves us a lot of time. Review collected by and hosted on G2.com.

The sales view can be improved with more account-level summaries, such as open service recommendations, quotation stage, expected closure month, and customer-wise maintenance potential in one screen. Review collected by and hosted on G2.com.

Zapium helps convert service information into structured sales action. Instead of depending only on memory, calls, or scattered notes, I can refer to actual service records and inspection observations while following up with customers. This improves the quality of maintenance discussions, makes proposals more relevant, and helps account managers coordinate better with service and operations teams. Review collected by and hosted on G2.com.

I would say my biggest dislike would be the set up of the Corrective Maintenance tasks. I would prefer to be able to have one common instruction set to map to many different PM instruction sets. In order to make the CM tasks work properly I have had to trick the system by creating multiple CM instruction sets for each different PM instructions sets. Review collected by and hosted on G2.com.

A new face for our organizations work order system. Ease of use and mapping functionality for our maintenance teams plus our staff who place work requests. Everyone is excited for Limble! Review collected by and hosted on G2.com.

The product is feature-rich, but some advanced configurations can be complex for new administrators. Certain areas of the interface could be more streamlined, and troubleshooting patch deployment or policy-related issues sometimes requires navigating through multiple menus and logs. Custom reporting and dashboard creation could also be more intuitive. Overall, these are usability improvements rather than functional limitations, as the platform provides the necessary capabilities once configured properly. Review collected by and hosted on G2.com.

ManageEngine Endpoint Central helps us standardize and automate patch management across our organization. It allows us to test, approve, and deploy Microsoft and third-party updates in a controlled manner while tracking compliance through centralized dashboards and reports. The platform also simplifies software deployment, remote troubleshooting, asset inventory, and endpoint configuration management. As a result, we have reduced manual effort, improved patch compliance, increased endpoint visibility, and strengthened our overall security posture. Review collected by and hosted on G2.com.

Continuous email chains and unresponsive customers around ITOM. ServiceNow ITOM is often criticized for its astronomical licensing costs and the extreme complexity of implementation, which typically requires highly specialized (and expensive) expertise to deploy and maintain. Organizations also frequently struggle with heavy technical debt when biannual platform upgrades break custom discovery patterns, along with CMDB data bloat and noticeable system latency if the environment isn’t meticulously governed. Review collected by and hosted on G2.com.

ServiceNow ITOM helps turn chaotic, multi-cloud infrastructure into a more proactive digital operation for global media organisations such as News Corp and Dow Jones. By addressing infrastructure blindness and reducing alert fatigue with AIOps-driven root-cause analysis, the platform helps protect digital subscription and advertising revenue for high-profile brands like The Wall Street Journal by preventing critical downtime. It also brings multi-cloud sprawl under control across their large global cloud footprints, consolidating international IT workflows into a single, automated system of record. Review collected by and hosted on G2.com.

I understand it has less capabilities on the AI automation and integration parts as the tool takes a lot of time to process the information and it is a lot slow so we need to improve on that part.

Secondary concern is regrading the tool cost around the cost and the learning curve for high-level logic needs to be taught to every developers while using the solution Review collected by and hosted on G2.com.

Manual works is converted to automated workflows.

It integrate agents, and cyber security teams, and tools with speed and control. Review collected by and hosted on G2.com.

While OpsRamp is a powerful platform, one area that could be improved is the learning curve for new users. Because it offers a wide range of monitoring, automation, and IT operations capabilities, it can take some time for teams to fully understand and utilize all its features effectively. Additionally, initial configuration and customization may require careful planning, especially in complex enterprise environments. However, these challenges are common with comprehensive enterprise observability and IT operations platforms, and the benefits generally outweigh the initial effort required. Review collected by and hosted on G2.com.

For me, the biggest benefit is improved visibility and faster issue resolution. By consolidating monitoring data into a single pane of glass, OpsRamp helps identify problems proactively before they impact users. Its automation capabilities also reduce repetitive operational tasks, allowing teams to focus on higher-value work. This leads to improved system reliability, reduced downtime, and more efficient IT operations. As someone working in observability and infrastructure monitoring, having a unified latform helps simplify troubleshooting enhances overall operational efficiency. Review collected by and hosted on G2.com.

Red Hat Smart Management exhibits strong integration with Red Hat products, which may pose challenges if considering a transition to alternative vendors down the road. Additionally, apart from these overarching concerns, a number of users have expressed criticisms about specific aspects of Red Hat Smart Management:

1.Navigating and utilizing the reporting system can be somewhat challenging. 2.While capable, the performance monitoring features may not match the robustness found in some competing products.

3.The support for non-Red Hat systems is somewhat limited. Review collected by and hosted on G2.com.

Improved security: Red Hat Smart Management can help organizations to improve their security posture by providing a centralized view of all RHEL systems and by automating patch management.

Increased compliance: Red Hat Smart Management can help organizations to comply with industry regulations by providing compliance reporting capabilities.

Improved performance and reliability: Red Hat Smart Management can help organizations to improve the performance and reliability of their RHEL environments by providing performance monitoring and troubleshooting capabilities. Review collected by and hosted on G2.com.

Honestly, we haven’t come across anything that really stands out as something to dislike. Review collected by and hosted on G2.com.

When I first took over this position, Director of Technology, the previous person had a rather large Google Sheet with "tickets" on it.

A teacher or staff member would access the shared Sheet and put their trouble on it. Incredibly inefficient.

Genuity has automated the process, allowing teachers to use the reporting tool or email, and a ticket is generated. Review collected by and hosted on G2.com.

Support has been good the last few times we needed to reach out. Very responsive and still human (not AI). Adding DC-less FSLogix support has been a huge boon and alleviated one of our pain points. Review collected by and hosted on G2.com.

Simplifying VDI deployments and management. Autoscaling and templates are a big plus, especially for non profits that cannot utilize reserved instances. Review collected by and hosted on G2.com.

Honestly can’t think of any cons worth mentioning. It does exactly what we need and does it well. Great product Review collected by and hosted on G2.com.

eWorkOrders is solving our biggest headache: staying on top of preventive maintenance triggered by actual equipment runtime and downtime events.

We pull live runtime hours and alarm data from our facility automation system into eWorkOrders, so the system always knows exactly when a piece of equipment is due for service or when a fault occurs. Even though we still enter some corrective work orders manually, the runtime-based PMs and alarm-triggered notifications are automatic and 100% accurate.

The benefit is huge: no more guessing or spreadsheet tracking, PMs are never missed, technicians get instant alerts about downtime events, and we finally have reliable data showing how our equipment is really performing. It’s made our maintenance process far more proactive and efficient. Review collected by and hosted on G2.com.

Downside is, Overall , in view of compliance sometimes PII uploaded to s3 can be identified with Macie. But when its an image or pdf containing photo copies of such personal sensitive information its hard to identify. It might be stored on the ec2 or s3. But figuring out it is complex. We do have OCR techniques in some services, which can trigger ec2 playbooks. Yes , it can be achievable with right problem solving technique and using the required services. Review collected by and hosted on G2.com.

Security Patches, Trigger based actions on infrastructure. Logging for IOC identifications. Many more. Review collected by and hosted on G2.com.

The only thing I can really complain about is having to pay an extra fee for the admin side of things. Review collected by and hosted on G2.com.

Work orders get covered faster rather than later. My team is able to submit a work order and it gets covered fast. Review collected by and hosted on G2.com.

We have found no issues to date that have not been from user error, which was easily rectified with help from the Maptrack team Review collected by and hosted on G2.com.

MapTrack solves location, usage, and maintenance scheduling issues for our assets. It manages asset details better than our previous WhatsApp group setup, minimizing admin costs. The AI creation tool feature helps categorize and upload specific asset information easily, and sped up the process. Review collected by and hosted on G2.com.

What I dislike about OpManager Nexus is that the initial setup and configuration can feel complex, especially when adding many devices, integrations, and custom monitoring rules. The interface contains a lot of information, so new users may need time to understand the dashboards and navigation. Performance can also depend on the size of the environment and how well the system is configured. Some advanced features may require additional licensing, which can increase the overall cost. Although the documentation is helpful, more guided onboarding and simpler explanations of the AI-driven insights would improve the experience. Review collected by and hosted on G2.com.

OpManager Nexus helps solve the problem of managing multiple network devices, servers, applications, and alerts across different tools. It gives me one central place to monitor performance, identify outages, and investigate issues before they seriously affect users. Real-time alerts and performance reports reduce the time spent manually checking systems, while automation helps minimise repetitive monitoring tasks. This has improved response times, reduced downtime, and made it easier to prioritise critical problems and use IT resources more efficiently. Review collected by and hosted on G2.com.

We would have liked to have the PDF format when uploading the product images. Review collected by and hosted on G2.com.

Timly was the ideal software for us to document goods receipt. In our sector, it is important to know where things are located and who authorized their transfer. The clarity is particularly noteworthy. Warranty services or inspection dates can also be entered for items like fire extinguishers or smoke detectors. Review collected by and hosted on G2.com.

It could be a little faster on the loading times for pages/modules

Pricing can be steep the more agents onboard, also for Ai tools.

Analitycs module can be VERY lacking in customizations sometimes, compared to Power BI for example.

Visuals can be cluttered sometimes. Review collected by and hosted on G2.com.

Ticket creation, ticket categories, Service Request, SLAs, Automator Flow, Analytics/Dashboard module, among others, greatly helped for greater agent organization, time management and Admin monitoring. Review collected by and hosted on G2.com.