MapTrack Reviews & Product Details

The platform is user friendly and has been quite simple for staff to lean how to use, especially with the newly released maintenance module. It is reliable and efficient, helping stream line day to day operations, reducing the manual processes.

The layout is clean and well organised which makes finding information super quick, especially for our workshop staff/ or people who aren't quite experienced with technology .

The MapTrack Team are quick to address issues and provide assistance when needed.

The team are easy to communicate with and take onboard any feedback and make adjustments to the software to better suit their clients.

Regular updates are released to ensure the software runs smoothly. You can tell the team is passionate about what they do.

Overall, the platform is an amazing tool and i am excited to see what other releases may come out in future! Review collected by and hosted on G2.com.

None! I have no dislikes for this platform, any bugs or issues are fixed/addressed very quickly and the team welcome all feedback. Review collected by and hosted on G2.com.

The AI features in MapTrack are great for minimizing the cost of admin and supporting field tasks efficiently. I really appreciate the detail possible in managing each asset, which includes easy categorization with the AI feature. This makes it simple to upload specific asset details. Before MapTrack, using a WhatsApp group for managing assets was unmanageable, but now I can keep track of asset testing, tagging, service scheduling, and repairs effectively. I find it really beneficial that with MapTrack, our team knows equipment availability for scheduling work with multiple users. The support from the MapTrack team in personalizing adjustments for our specific use case has been impressive, and the initial setup was detailed enough to allow each asset to be uniquely identified, even among similar models. Review collected by and hosted on G2.com.

We have found no issues to date that have not been from user error, which was easily rectified with help from the Maptrack team Review collected by and hosted on G2.com.

Maptrack is providing useful for tracking our smaller equipment that we use. The new platform is so much easier to use, has so many more features. While there have been some teething problems while getting familiar with navigating the platform the team at Maptrack have been very helpful and available to assist me when needed. The team at Maptrack uploaded everything from the old platform to the new platform including photos with relative ease. With all the features that the new platform offers we will be able to report on what is due for testing and tagging, calibration etc. Review collected by and hosted on G2.com.

I have not come across any downsides with the new platform to date. Review collected by and hosted on G2.com.

I really like how MapTrack makes it easy to keep track of all tools and equipment across the project. It saves a lot of time chasing items and helps the whole team stay organised and accountable Review collected by and hosted on G2.com.

There’s not much to dislike, but occasionally the interface can feel a bit slow when searching for specific tools or updating multiple entries at once. Streamlining that process would make it even better Review collected by and hosted on G2.com.

I like MapTrack's nice design, and it's really easy to use. The AI functionality makes adding assets easy, which is super helpful for a business-critical software like this. It ensures a frictionless experience, making day-to-day operations smooth. Despite the initial setup taking some time due to the nature of the task, the process was clear and easy, helped by the AI. Review collected by and hosted on G2.com.

A few little glitches here and there, but they are communicated well and resolved quickly so no problems Review collected by and hosted on G2.com.

It’s really easy to use and doesn’t take long for the team to pick up. We like how simple it is to scan assets, check them in and out, and see where everything is. The QR code feature and customisable forms have made it much easier to manage our equipment. It has also helped us keep people accountable because everything is logged automatically. The reporting is clear, and we can finally see what’s being used and where, which saves us time chasing things down. Customer support is excellent as well, they always respond quickly and actually help, which is rare these days. Review collected by and hosted on G2.com.

The initial setup took a bit of time because we had to enter a lot of data upfront, but once that was done, everything ran smoothly, support helped us import our existing spreadsheet which sped it up a lot. There are a few features we’d love to see in the future, like more integration options with other systems, but nothing that’s a deal breaker. Review collected by and hosted on G2.com.

Improved Reliability: The system is a significant upgrade from using an unreliable Excel spreadsheet, solving issues like worn-out serial numbers and inaccurate tracking.

Highly Customizable: The ability to tailor the system to your specific operational needs.

Enhanced Accountability: The "Activity" function provides automated record-keeping, which has improved accountability among tool users.

Streamlined Asset Assignment: The process of assigning assets is now incredibly efficient after the initial setup.

Excellent Customer Support: You had a positive experience with the customer support team, particularly with Lachlan, who provided quick and effective assistance.

Proactive Development: The Maptrack team is proactive with updates and open to customer feedback.

Effective Tool Management: The system has enabled your company to manage tools much more effectively overall. Review collected by and hosted on G2.com.

Initial Effort: The initial data input of the system required some effort.

Primary image: I would love the ability to select a 'cover photo' for each asset that appears on the tool list. This would make quickly scanning and identifying tools much easier. Review collected by and hosted on G2.com.

I appreciate the smooth and intuitive setup process of MapTrack, which was quick once I understood the framework. The support team is exceptional, providing knowledgeable and quick responses and consistently improving features. The software's usability is phenomenal, easy to navigate without a steep learning curve. Its bulk scanning feature saves significant time, efficiently handling asset assignments. QR code functionalities on-site streamline pre-start checklists and maintenance requests. Even unexpected capabilities, like staff management, offer flexibility and integration potential. Everything described is delivered with excellent support. Review collected by and hosted on G2.com.

No dislikes yet! Everything Just works. Review collected by and hosted on G2.com.

The team working tirelessly behind the scenes Review collected by and hosted on G2.com.

Been a part of the MapTrack for a while now and cant find anything to fault. Review collected by and hosted on G2.com.

Best features are:

the database allowing myself to see where all current tools area spread between multiple sites.

Ease of setting up each new item to track with the use of a simple/durable barcode. Review collected by and hosted on G2.com.

No complaints here! everything has been quick and simple to implement Review collected by and hosted on G2.com.