Asset Inspection Software

I find the initial setup challenging for complex scheduling rules involving multiple technician skills, availability rules, and service requirements, as it can take some time to configure everything correctly. Pricing is another area that can be a consideration for larger teams, especially when additional users and AI capabilities are needed. I think more flexible pricing options for different team sizes would make it easier to scale. Review collected by and hosted on G2.com.

I use Agentforce Field Service to streamline scheduling and dispatching, reduce manual effort, prevent scheduling conflicts, and keep work orders, technician availability, and customer info connected. It centralizes service activities, improving overall coordination and efficiency. Review collected by and hosted on G2.com.

All CRM's aren't created equal, and there is always going to be something aout a CRM that doesn't exactly fit your companies needs. Jobber is as close as it gets. I'd like to see batch invoicing, batch deleting of old jobs, and better reports when it comes to comparing last years numbers. Being able to separate out our recurring, one-time and seasonal work is ok with the tag system, but I still have to go to each clients account and manually type in a tag. Review collected by and hosted on G2.com.

Keeping our schedule straight, streamlining quotes and invoicing. Auto pay options for payments. Credit card fees are high everywhere, so no getting around those, but clients love the option to pay online. Review collected by and hosted on G2.com.

At present, nothing at all. I havent found anything to dislike. Review collected by and hosted on G2.com.

Connecteam is helping us solve our issue around sharing documents to operatives at locations we need those documents and keeping good comunication between the workforce. Review collected by and hosted on G2.com.

The sales view can be improved with more account-level summaries, such as open service recommendations, quotation stage, expected closure month, and customer-wise maintenance potential in one screen. Review collected by and hosted on G2.com.

Zapium helps convert service information into structured sales action. Instead of depending only on memory, calls, or scattered notes, I can refer to actual service records and inspection observations while following up with customers. This improves the quality of maintenance discussions, makes proposals more relevant, and helps account managers coordinate better with service and operations teams. Review collected by and hosted on G2.com.

The plan limits on signed documents are easy to underestimate. Bronze includes 100 signed docs a month, which we burned through within hours on day one, and the warning emails threatening to disable our documents landed mid-event, so the jump from the $39 tier to the $129 Gold tier felt forced rather than chosen. A pay-as-you-go signature add-on would fit spiky, event-style usage much better. Minor gripe: the volume of marketing and upsell emails after signup is heavy. Review collected by and hosted on G2.com.

We had to get assumption-of-risk waivers and release agreements signed by every attendee at a large company event, plus a stricter agreement for drivers where we verified age, driver's license, and insurance details. Paper would have been a check-in nightmare, and dedicated e-sign tools get expensive fast at that volume. With Jotform one person spun up both agreements in a day, attendees signed from their phones before arriving, and staff used the submissions in Tables to verify licenses and insurance during check-in. Around 800 signed documents collected over one weekend with zero lost paperwork. Review collected by and hosted on G2.com.

It fits our needs, so there is nothing at the moment which is missing. Review collected by and hosted on G2.com.

The software really works best by using the admin software AND the mobile APP together. As a manager, you have control over every feature - but your techguys should only use mobileapp: open a job, attach photo & signature - and save! Thats the only thing they need. So make sure to try the app too! Review collected by and hosted on G2.com.

Scheduling our service calls and managing inventory. It is much easier now, because we see where our guys are at the moment. Great feature! Review collected by and hosted on G2.com.

There is not much that I dislike about MotionOps. Some features can take a little time to learn at first, and I would like to see even more customization options in the future, but overall the platform works very well for my business. Review collected by and hosted on G2.com.

MotionOps solves the problem of having to use multiple apps to manage my business. It keeps customer information, estimates, signatures, scheduling, invoices, payments, photos, and communication all in one place. This saves me time, keeps me organized, and helps me provide a more professional experience for my customers. Review collected by and hosted on G2.com.

I wouldn't call it a dislike, but it helps if you know your service workflows and use cases before implementation. Once that is clear, the platform is very effective. Review collected by and hosted on G2.com.

Fieldcode gives us better control over service delivery. We can manage tickets, technician schedules, dispatching, and SLA commitments in one place, which makes daily field service operations much easier to run. Review collected by and hosted on G2.com.

I really do not have any complaints about Field Nation. I have only had one issue where I had to go to support since the provider we selected replaced himself with an alternate who had a much lower rating but I called support and we resolved it quickly. Review collected by and hosted on G2.com.

We have customers who have planned and unplanned events that require talent in areas where they do not have a physical presence. The planned events are easy as we have the time to source, vet and engage a Field Nation professional with time to plan, communicate and execute. The unplanned events are where it gets interesting and having access to the expansive network of technicians allows us to become the hero. For example, this past Sunday I received a call from one of my customers that they needed remote hands support for a Fortinet upgrade that had not been successful and in one hour I had engaged a Field Nation technician who arrived on site Monday morning at 9AM CST and by 10AM, the issue was resolved and my customer and theirs were completely satisfied. Field Nation allows us to resolves these issues without having to fly anyone to the customer site which minimizes the cost of doing business quickly, efficiently and effectively. Review collected by and hosted on G2.com.

There is not enough variety in templates. We would like to be able to create tables, charts, etc. Nevertheless, the team is responsive to the client's needs and is always improving the software, so we believe there will be more possibilities in the future. Review collected by and hosted on G2.com.

It has become easy for us to plan our work and allocate tasks. Frontu gives us quick access to information about the tasks have completed. Also, now we can keep all information in one place. Review collected by and hosted on G2.com.

If I had to mention one thing I dislike it would be that because it is feature-rich platform, it can feel a bit complex for new users. There can a learning curve when navigating different modules, workflow and configurations. Some customizations and integrations require technical expertise which can increase implementation time.

Once the users are familiar with the platform and proper processes, these challenges become much easier to manage. In my experience, the benefits in terms of efficiency, collaboration and automation far outweigh these initial challenges. Review collected by and hosted on G2.com.

My primary use of ServiceNow has been for creating test plans, managing test cases, and logging defects over the past six years. The biggest problem ServiceNow solves for me is centralizing the entire QA process in one platform, instead of using multiple tools or sheets, which improves traceability and collaboration across the team.

It has benefited me by making it easier to manage testing activities, monitor defect status, track progress, and communicate effectively with developers and product owners. Having a single source of truth has helped reduce manual effort, improve productivity and ensure that testing is well organized throughout the SDLC. Overall, ServiceNow has made my day yo day QA activities much more efficient and streamlined. Review collected by and hosted on G2.com.

I would usually have a hard time with the platform and the ease of being able to list those out if I'm in an area. I would like it better if when I'm in an area, Badger Maps could just tell me everyone around who does cosmetic surgery or liposuction. If it could populate that into a quick list based on the specific zip code in order, that would be helpful. So I could go from Stop 1, Stop 2, Stop 3 in a list on that day. I also really need the ability to weed out any reconstructive plastic surgeons or plastic surgeons owned by a hospital system or a larger health system. Review collected by and hosted on G2.com.

Badger Maps helps me find new practices or doctors doing liposuction, saving me time by eliminating manual searches on Google. I like its visual map and the ability to search by specific procedures like liposuction or cosmetic surgery. Review collected by and hosted on G2.com.

The Virtual Mentor Center has both pros and cons. Virtual troubleshooting can lead to great advice, but it can also result in a completely wrong diagnosis because it depends heavily on the information my field team provides. The initial setup was also time-consuming, since creating and adjusting workflows requires fully manual input, and we often need to make changes after getting feedback from team members. Review collected by and hosted on G2.com.

I use XOi to reduce paper use while documenting service calls and maintenance more effectively. It’s customizable, making it easier to manage equipment data so we can reliably track service history and identify equipment replacement needs without hassle. It is a great tool for verifying completed work and for interacting with clients when they have questions after physical site visits. Review collected by and hosted on G2.com.

I did experience some minor issues with the Map Editor app interface. The support team are looking into this. Review collected by and hosted on G2.com.

Heavy vehicle corridor definition, context awareness and hard avoidance. Review collected by and hosted on G2.com.

No downsides that I can think of regarding GoSpotCheck by FORM. Review collected by and hosted on G2.com.

Housing of all GoSpotCheck by FORM assessments assist with reviewing wins and opportunities across various customer accounts. Review collected by and hosted on G2.com.

My biggest challenge is finding enough time to fully explore and implement all of the features MobiWork offers. I know we're only using a portion of its capabilities. The support team is always quick to respond and help resolve any issues, which makes implementing new features much easier. If I had one suggestion, it would be to improve the search functionality to make finding information, projects, and records faster and more intuitive. Review collected by and hosted on G2.com.

MobiWork is truly a one-stop solution for our business. From time tracking and dispatching to estimating, project management, and billing, it brings everything together in one platform. Having our entire mobile workforce connected and accessible in real time gives us the visibility and control we need to manage operations efficiently, whether we're in the office or in the field. Review collected by and hosted on G2.com.

Sometimes, running reports isn’t the most intuitive process. Also, I wish that changes made in the address book automatically flowed to the routes and recurring routes. With a multistep process, things are sometimes missed. Pin colors for stops are another challenge. When I add a stop to a route, I wish the pin would automatically match the other pin colors already routed. Review collected by and hosted on G2.com.

We pick up from hundreds of destinations every month, which works well for me and makes it easy to plan routes. I also find the option to download spreadsheets and share that data with drivers very valuable. And the ability to set up recurring routes is a HUGE timesaver. Review collected by and hosted on G2.com.

I think the AI elements are still fairly new, so they take a bit of getting used to and could use further refinement. I’ve only used them a few times so far, but I expect the experience will improve with time. Review collected by and hosted on G2.com.

I feel like our entire business now runs on the Appenate platform, from wages and HR to material call-offs, material reports, and job performance reports. It has reduced our reporting time by 80%, and the accuracy is approximately 99.6%. Review collected by and hosted on G2.com.

The main thing I dont like is the payment fees. I have my payment processing setup with stripe and I have to pay almost 5% collectively between the two platforms. Review collected by and hosted on G2.com.

Im not sure at the moment Review collected by and hosted on G2.com.

Honestly there isn't a lot to fault. If I had to pick something, the reporting is a touch shallow when you want to dig into the numbers properly, and a few of the features we'd like sit on the pricier tiers. Neither is a dealbreaker, and neither has ever stopped us getting the day's routes out the door. Review collected by and hosted on G2.com.

The core problem it solves for us is route planning at scale. We deliver frozen product to a lot of stops across Victoria every week, all with their own time windows, and building those routes by hand was slow and never as tight as it should be. OptimoRoute takes the order list and turns it into efficient, sequenced runs in minutes, which frees up time we used to lose to planning and gets the drivers out the door sooner.

The flow-on benefits are the ones that actually matter to the business. Tighter routes mean fewer kilometres and fewer driver hours, which keeps our delivery costs down. Hitting time windows reliably keeps customers happy and keeps a temperature-sensitive product moving rather than sitting in a warm truck longer than it needs to. And because the planning is largely hands-off now, it's one less thing the team has to babysit each day. Review collected by and hosted on G2.com.