Best Non-Emergency Medical Transportation (NEMT) Software

Bambi

Bambi is an AI-powered dispatch and scheduling platform for non-emergency medical transportation (NEMT) companies, that helps NEMT dispatchers and drivers communicate, optimize trips, and manage their routes and riders in real-time. Bambi is the NEMT One Click Wonder. Powered by AI, simply click the "Run Bambi Run" button to optimize all your scheduling and dispatching assignments. Effortlessly assign 1 Trip or 1000 Trips Auto-Magically. Bambi’s AI algorithms analyze your NEMT trips and recommend the optimal trip assignments (and re-assignments) for your fleet. No more manual processes. No more figuring out who should take what trips. Fewer Headaches, More Revenue. NEMT owners love that Bambi drives more revenue with minimal onboarding and an intuitive platform and Driver app (iOS and Android). Bambi makes NEMT Dispatchers' and Drivers' Lies Easier. Bambi streamlines communication including arrival time for accurate journey records, route analysis capabilities, and overall trip performance.

Average Rating: 5.0/5.0

Total Reviews: 35

Nextbillion.ai

Nextbillion.ai provides industry’s most powerful route planning APIs & SDKs. Our advanced route optimization engine enables product and tech leaders in large-scale logistics companies to solve multi-vehicle & multi-stop routing, scheduling and navigation problems Visit Website - https://nextbillion.ai Our versatile API building blocks can be customized to tackle a diverse range of use cases, providing a comprehensive solution for industries such as field services, last-mile delivery, on-demand services, and trucking. Key Features: 1. Optimize Routes & Schedules with 50+ Constraints 2. Reliable Schedules and Highly Accurate ETAs 3. Optimize Routes for Various Vehicle Profiles 4. Handle Unique Workflows With Ease 5. Leverage Your Historical Data With AI-Powered APIs What Makes Us Unique: At Nextbillion.ai, our differentiators set us apart in the realm of advanced routing and scheduling solutions. With a focus on technical expertise, our clients benefit from a team well-versed in the intricacies of the domain, delivering cutting-edge solutions that keep them ahead of the curve. Our commitment extends beyond technical prowess, offering a flexible pricing model that adapts to individual needs. Tailor the cost structure to align seamlessly with your business requirements and budget constraints, ensuring a personalized and cost-effective approach. Additionally, our commitment to customer success is underscored by exceptional support from our Solutions and Support team. Rely on us for assistance that goes beyond mere implementation, providing dedicated support throughout the entire process and beyond, ensuring a seamless and successful experience for our clients.

Average Rating: 4.7/5.0

Total Reviews: 63

Ecolane

Ecolane empowers transit agencies with the technology they need to increase productivity, maximize efficiency and improve the rider experience with easy-to-deploy, scheduling and dispatch solutions. Our solutions allow dispatchers and drivers to focus on providing reliable, efficient service, while leaving the complex logistics of demand-responsive software and fixed route transit systems to modern, intelligent tools that make a real difference in an agency's operations. We believe in the future of free and sustainable mobility, centered on inclusive experiences that foster community relationships. If you’re ready to better service your community and maximize transit efficiency, we have a complete line of products and services to help.

Average Rating: 4.3/5.0

Total Reviews: 24

Trip Master

Since the 1980s, Trip Master has been driven by our customers. Today it’s a full-service software suite for paratransit, NEMT, and demand-response transit providers, including: • Reservation management • Custom reporting • Automated scheduling • A mobile data terminal interface and AVL • Multiple funding source billing • User-defined settings • A platform that's 100% hosted • Passenger reminder call interface • Vehicle resource management • Built-in data auditing • Real-time dispatch and vehicle tracking • Integrated, real-time mapping And more! Visit us online for a demo and a free 30-day supported trial.

Average Rating: 3.8/5.0

Total Reviews: 6

Upper

Upper Route Planner solves routing chaos with an intuitive platform that plans, optimizes, and dispatches routes for delivery and service businesses. Perfect for food delivery, pharmacy delivery, courier services, inspection, cleaning, maintenance, HVAC, and waste management companies, Upper enhances operational efficiency and reliability. Trusted by thousands of businesses, Upper helps improve delivery times, reduce costs, and elevate customer satisfaction. Our mission is to empower companies to achieve seamless operations and exceptional service every day. Simply Add Stops > Assign Drivers > Optimize > Dispatch!

Average Rating: 4.8/5.0

Total Reviews: 11

MediRoutes

MediRoutes has set the standard for NEMT scheduling, dispatch, and billing since 2008. Designed by non-emergency medical transportation professionals, for the providers, PACE programs, and broker networks moving real passengers every day. MediRoutes helps NEMT operators run a sharper operation. Coordinate every trip with the right vehicles on the shortest routes. Dispatch with real-time visibility and adapt the moment plans change. Turn completed trips into clean, compliant claims that get paid faster. Trusted by 1,000+ providers and integrated with every major broker, MediRoutes is built to grow with the operators driving NEMT forward.

Average Rating: 4.5/5.0

Total Reviews: 2

Duet NEMT

Duet NEMT is dispatching software plus a growth team for non-emergency medical transportation providers. The software covers the full daily operation: trip booking and tracking, scheduling and dispatching, billing and claims, and driver and fleet management, with a driver app on the App Store and Google Play. A 24/7 AI voice agent, included at no extra cost, answers calls, collects trip details, books trips, texts confirmations, and makes reminder calls so after-hours and missed calls stop leaking trips. A facility portal lets nursing homes, clinics, and case managers book trips directly, and riders get live vehicle tracking links. Broker integrations include Modivcare, MTM, Kinetik, MediDrive, and CTC, with trip-file import from SafeRide, Alivi, Verida, WellTrans, and more. Pricing is usage-based: free under 100 trips per month, and most providers pay less than $50 per active vehicle per month, with no contracts. Beyond software, Duet offers optional growth services — Google Ads management, facility outreach calling, website builds, and remote dispatching — aimed at winning providers more trips and facility contracts.

Average Rating: 5.0/5.0

Total Reviews: 1

NEMT Cloud Dispatching Software

NEMT Cloud Dispatching Software is a cloud-based dispatch and scheduling software that helps you manage your booking, billing and eligibility solutions with features and tools to help you manage your business.

Average Rating: 3.0/5.0

Total Reviews: 1

Onro

Onro is an AI courier software where AI agents run delivery operations 24/7 alongside logistics teams, automating dispatch, sorting, routing, driver operations, and real-time customer experience across the delivery journey. Onro is built to help courier companies, delivery services, last-mile delivery providers, logistics enterprises, distributors, and e-commerce delivery businesses scale their operations. It centralizes everything needed to manage end-to-end courier workflows, from order creation and dispatching to hub and warehouse sorting, route optimization, driver management, customer communication, real-time tracking, financial operations, and delivery services management. Courier and delivery businesses need an operating system to coordinate many moving parts at the same time. In a typical delivery workflow, multiple roles such as customers, dispatchers, drivers, and recipients must stay aligned for operations to run smoothly. Without a unified system, this coordination often becomes fragmented across tools and manual processes. Onro brings these workflows together into an unified courier platform designed specifically for delivery operations. Onro AI agents take it a step further by actively participating in operations. These AI agents work alongside logistics teams to reduce manual coordination across customer communication, dispatch, routing, and delivery management. Onro Key Features and Functionality: - Onro AI Agents: Onro AI Agents work alongside your logistics team as intelligent operational assistants available 24/7 across your delivery workflows. Onro AI agents actively participate in your courier operations and reduce repetitive manual work and enable increasing delivery volumes more effectively. - Dispatch Dashboard: Manage delivery operations from a centralized dispatch dashboard. Create and manage orders, plan and optimize routes, automatically dispatch orders to drivers, monitor delivery activity in real time, and maintain complete visibility across daily operations. - Driver Mobile App: Provide drivers with a dedicated mobile application to execute assigned routes efficiently. Drivers can manage deliveries, update statuses, collect Proof of Delivery (POD), process Cash on Delivery (COD), and communicate delivery progress in real time. - Customer Web Portal: Enable business customers to manage deliveries through a self-service web portal. Customers can create orders individually or in bulk, monitor delivery progress, manage shipment information, process payments online, and access delivery-related information from a single place. - Customer Mobile Applications: Offer branded customer mobile apps that allow individual customers to place delivery requests, track deliveries in real time, receive updates, and manage their delivery experience directly from their mobile devices. - Onro Scanner App for Hub and Warehouse Operations: Streamline sorting and warehouse workflows with the Onro Scanner App. Support inbound scanning, parcel sorting processes, package handling workflows, and chain-of-custody tracking throughout operational stages. - Onro Shopify app for Last-Mile Delivery: Connect Shopify stores directly with Onro to automate delivery execution workflows. Orders can flow directly into your courier software, reducing manual work and improving fulfillment speed. - Onro WooCommerce App: Integrate WooCommerce stores with Onro to automatically transfer order information into delivery workflows and simplify delivery management for e-commerce businesses. - Delivery Aggregator and POS Integrations: Connect with delivery aggregators, POS systems, and business platforms to receive and process orders automatically. Reduce manual order handling while creating a connected operational ecosystem. - Real-Time Visibility and Operational Control: Monitor orders, drivers, routes, and delivery performance from one centralized platform with real-time insights and operational transparency. Onro is designed for businesses at different stages of growth, from local courier companies to large-scale delivery networks handling high volumes of deliveries. The platform provides flexibility for businesses managing on-demand and same-day delivery services, last-mile logistics, courier operations, retail deliveries, and e-commerce fulfillment. Onro’s mission is to help courier and delivery businesses operate smarter with AI agents working alongside their teams 24/7, automate more of their operations, and create better experiences for both teams and customers.

Average Rating: 5.0/5.0

Total Reviews: 9

RoutingBox

RoutingBox medical transportation software is an all-in-one solution for streamlining scheduling, dispatching, and billing. Proven results for over a decade mean a seamless, cost-effective solution for managing your operation. Our software offers exceptional ease of use. From Dispatch to Driver to Passenger, our intuitive interface simplifies your day-to-day allowing you to run your business more efficiently than ever before.

Average Rating: 4.5/5.0

Total Reviews: 1

ActiveRoute

ActiveRoute is cloud-native NEMT dispatch and billing software built specifically for non-emergency medical transportation providers. It automates scheduling, dispatching, billing, broker management, compliance, and reporting in one platform. HIPAA compliant, mobile-first, and operational in under 24 hours with no contracts, no setup fees, and unlimited users.

aSureRide

aSureRide NEMT software (non emergency medical transportation) is a transportation management software or TMS solution that provides organizations with a seamless, convenient and reliable way for agents, dispatchers, and managers to schedule transportation requests through the Salesforce CRM platform. Included is a non emergency medical transportation app that when downloaded to drivers mobile phones, provides real-time status updates, change requests, and location details.

Blue Dog

DriveBoss

DriveBoss is an AI-powered NEMT (Non-Emergency Medical Transportation) software platform for transportation providers, brokers, healthcare facilities, and 501(c)(3) nonprofits. It consolidates scheduling, dispatch, routing, driver workflow, broker billing, and reporting on one platform — with per-active-vehicle pricing that scales with your fleet instead of your headcount.

Fahrdienst Manager Pro

Fahrdienst Manager Pro ist eine spezialisierte All-in-One-Software für moderne Fahrdienstunternehmen, insbesondere für Schüler-, Kita- und Behindertenbeförderung. Die Anwendung vereint Kunden- und Beförderungsverwaltung, Disposition, Fuhrpark, Mitarbeiter, Kostenübernahmen, Fahrten, Dokumente und Abrechnung in einer zentralen Lösung. Wiederkehrende Fahrten können geplant, Fahrer und Fahrzeuge zugeordnet sowie Monatsfahrtenlisten und Abrechnungen erstellt werden. Im Fuhrpark lassen sich Fahrzeuge, TÜV, Inspektionen, Wartungen, Rechnungen und Kosten verwalten. Kostenübernahmen und wichtige Fristen bleiben durch übersichtliche Status- und Warnfunktionen im Blick. Fahrdienst Manager Pro wurde aus der Praxis eines Fahrdienstunternehmens heraus entwickelt und hilft dabei, Verwaltungsaufwand zu reduzieren und betriebliche Abläufe zentral zu organisieren.