Products

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SysTrack is a scalable, people-centric solution that helps organizations better understand and support users' computing needs and habits, as well as make sourcing and deployment decisions based on real data.

Reflective is a comprehensive code quality audit tool designed for regular, in-depth analysis of ServiceNow instances. It enables organizations to maintain high coding standards by aligning with ServiceNow's technical best practices, ensuring optimal performance and reliability. Key Features: - Technical Best Practices Code Analysis: Provides a complete set of rules to help maintain alignment with ServiceNow's published technical best practices. - Service Portal Conversion Readiness: Assesses

Form I-9 Compliance, offered by First Advantage, is a cloud-based solution designed to streamline the employment eligibility verification process for organizations. By digitizing Form I-9 and integrating with E-Verify, it enables employers to efficiently manage and maintain compliance with federal regulations, reducing the risk of errors and penalties associated with manual processes. Key Features and Functionality: - Digital Accessibility: Complete Form I-9 and E-Verify processes remotely usi

IBM QRadar SOAR is the leading platform for orchestrating and automating incident response processes. The IBM Security QRadar SOAR Platform quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

Perspectium DataSync unsilos data for ServiceNow customers. DataSync automates data extraction to external storage for data warehousing, analytics and reporting, migration, or centrally managing master data. Extract data at volume and velocity, in batch or real-time, without impacting system performance or user experience.

ServiceBot by WorkWave is an AI-powered chatbot and website storefront designed to streamline online service sales for field service businesses. It enables companies to offer their services 24/7, allowing customers to purchase, schedule, and pay for service visits directly through their website via intuitive, human-like interactions. ServiceBot caters to various industries, including lawn care, landscaping, pest control, and home services, facilitating seamless online transactions and enhancing

Qualys Asset Inventory CMDB Sync is a robust application designed to seamlessly integrate Qualys' comprehensive asset discovery and classification capabilities with ServiceNow's Configuration Management Database (CMDB. This integration ensures that the CMDB is continuously updated with accurate and detailed information about IT assets, providing organizations with a unified and up-to-date view of their global IT infrastructure. Key Features and Functionality: - Comprehensive Asset Discovery: A

Chatbot is an intelligent assistant that strengthens end-user experience by handling standard requests from users, to reduce your service desk and HR departments’ ticket flow. It can handle password resets, status updates and outage triage.

CG4 can be deployed as a stand alone system or as a pass through system that integrates to your existing asset management system.

ServiceNomad is an operating system built specifically for RV repair businesses—designed for the realities of mobile technicians and shop operators who are constantly on the move. In RV repair, missed calls often mean missed jobs. You’re on a roof, under a rig, or in the middle of a complex diagnosis—there’s no easy way to stop, answer the phone, and capture everything you need. ServiceNomad solves that. At its core, ServiceNomad acts as a digital front desk that answers calls, speaks the lang

Orion is a voice platform enabling you to speak with your team and AI assistants in real-time, anywhere in the world.

Best Practice Engine (BPE) not only identifies your current deficiencies, it also allows you to monitor and control development activities to proactively improve the quality of your system and support ongoing efforts to improve the system over time.

Salesforce Consulting and Implementation Practice.

Advanced analytics for deeper insight into your IT.

Glance Networks provides omnichannel visual engagement including screen share, cobrowse, mobile app sharing, and agent video technology to enable enterprises to improve customer satisfaction, service center efficiency, app transactions, and sales conversion rates.

Focusing on the customer in this way changes IT. Rather than targeting discrete technical outcomes, focus shifts to end-to-end – going from customer request to outcome. The concept of a Service Owner arises as people begin to accept responsibility for what the customer wants and how the customer measures that, without excuses.

Salesforce integration will fundamentally alter how you view the relationship between Salesforce and ServiceNow. Configure and customize without coding. Improve visibility and governance.

BlueCat Gateway is a Python-based platform designed to automate and streamline DNS, DHCP, and IP Address Management operations. It enables organizations to develop custom workflows and integrations, facilitating seamless interaction with third-party tools such as ServiceNow and Terraform. By automating repetitive network configuration and provisioning tasks, Gateway enhances operational efficiency and reduces the risk of errors. Key Features and Functionality: - Custom Workflow Creation: Deve

From self-service technologies for mobile and desktop users through to intelligent software license allocation in complex datacenter environments and automated approval and procurement processes, Snow Software put solutions at the center of the organization, empowering all types of IT stakeholders to maximize their productivity and contribution without introducing unacceptable costs or risks, ensuring that every penny invested in technology to support business operations is money well-spent. So