FastPass IVM (Identity Verification Manager) is a security enhancement tool, designed for IT help desk security. This solution is essential for Chief Information Security Officers (CISOs) in protecting enterprise user accounts and thwarting identity theft within their organizations.
FastPass IVM introduces a comprehensive system for authenticating user identities, particularly critical for password reset and MFA reset requests at IT help desks. It utilizes a variety of techniques, including personal information verification, security questionnaires, verification codes, two-factor authentication, and caller ID spoofing detection. This multi-faceted strategy ensures a secure and dependable verification process. FastPass IVM comes with customizable templates for various security levels, allowing for adaptation and implementation tailored to the requirements of the service desk and IT security teams.
With FastPass IVM you can build different proofing method based on user groups and action at hand. Eg. a "normal" user having a printer problem calling the service desk does not need to be proofed in the same way as a IT specialist needing a new password.
Integrating effortlessly with ServiceNow and other ITSM systes, FastPass IVM delivers a secure and streamlined workflow for user identity verification. This integration ensures compliance and protection against social engineering tactics, positioning it as a critical asset for IT help desks. FastPass IVM addresses vulnerability by implementing a workflow for user verification. It enables the creation of specific tests for diverse user groups, diminishing the risk of identity theft and data breaches.
FastPass IVM equips IT professionals with the tools to proactively reinforce security measures. By focusing on help desk user confirmation and identity verification, organizations can safeguard sensitive information and user identities, reinforcing their defenses against potential threats originating from the IT help desk.
Seller
FastPassCorpLanguages Supported
Czech, Welsh, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Chinese (Simplified)
Product Description
FastPass IVM (Identity Verification Manager) is designed to fortify the security of IT help desks by enhancing user identity verification processes.
FastPass IVM provides a framework for verifying user identities, which is crucial for password reset assistance at IT help desks. It employs various methods, including asking for personal information, security questions, and verification codes, and utilizes two-factor authentication and caller ID spoofing detection.
- Contextual Data Use: The strength of FastPass IVM lies in its reliance on dynamic and contextual data rather than static personal information, which might be accessible to criminals.
- Quick Implementation: FastPass IVM is delivered with templates for basic, average, and heavily secure processes, which can be customized or expanded upon. This flexibility allows for rapid implementation and adaptation to the specific needs of the service desk and IT security.
- Integration with ServiceNow: FastPass IVM integrates with ServiceNow, providing a secure workflow for user verification. This integration ensures that the verification process is compliant and guards against social engineering, making it an essential tool for IT help desks.
- IT Security: FastPass IVM addresses the task of Help desk user confirmation by offering a workflow for user verification, allowing for the configuration of tests tailored to different user groups. This approach significantly reduces the vulnerability to identity theft and data breaches.
- Security Enhancement: Implementing FastPass IVM enhances security within an organization. The operational cost is a small fraction of the overall identity management project costs, typically less than $2 per user per year. This investment is minimal compared to the potential costs associated with data breaches and identity theft.
- Proactive Security Measures: FastPass IVM empowers IT professionals to take proactive steps in strengthening security. By prioritizing help desk user confirmation and identity verification, organizations can protect sensitive data and user identities, fortifying their defenses against identity theft from the IT help desk.
FastPass Identity Verification Manager is ideal for IT security staff and enhances the security of IT help desks. Its integration with ServiceNow and focus on dynamic data make it a vital component in the fight against identity theft and data breaches.
Overview by
Anders Meyer
