---
title: IBM QRadar SOAR Reviews
meta_title: 'IBM QRadar SOAR Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 29 reviews by the users' company size, role or industry to
  find out how IBM QRadar SOAR works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 29
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: System Security
  url: https://www.g2.com/categories/system-security
---


# IBM QRadar SOAR Reviews
**Vendor:** IBM  
**Category:** [Security Orchestration, Automation, and Response (SOAR) Software](https://www.g2.com/categories/security-orchestration-automation-and-response-soar)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 29
## About IBM QRadar SOAR
IBM QRadar® SOAR is designed to help your security team respond to cyberthreats with confidence, automate with intelligence and collaborate with consistency. It guides your team in resolving incidents by codifying established incident response processes into dynamic playbooks. The open and agnostic platform helps accelerate and orchestrate their response by automating actions with intelligence and integrating with other security tools. IBM QRadar SOAR is available on AWS Marketplace.



## IBM QRadar SOAR Pros & Cons
**What users like:**

- Users highlight the **easy-to-use interface** of IBM QRadar SOAR, facilitating quick workflow creation and customization. (5 reviews)
- Users find that IBM QRadar SOAR&#39;s **automation capabilities** significantly reduce manual tasks, enhancing efficiency in security operations. (3 reviews)
- Users value the **easy integrations** with various tools, simplifying their security operations and workflows efficiently. (3 reviews)
- Users appreciate the **seamless integration** with various tools, enhancing efficiency and streamlining security processes effectively. (3 reviews)
- Users value the **responsive IBM support** and the ease of use of the QRadar SOAR console for quick resolutions. (2 reviews)
- Customization (2 reviews)
- Features (2 reviews)
- Product Innovation (2 reviews)
- Security (2 reviews)
- Speed (2 reviews)

**What users dislike:**

- Users face **integration issues** with IBM QRadar SOAR, limiting its functionality and complicating setups with other applications. (3 reviews)
- Users find the **initial complexity** of IBM QRadar SOAR challenging, requiring time to master its extensive features. (2 reviews)
- Users experience **limited integration** with IBM QRadar SOAR, making advanced configurations and implementation challenging. (2 reviews)
- Users find the **system limitations** of IBM QRadar SOAR restrict effective transformations and complicate implementation efforts. (2 reviews)
- Users report **bug issues** with IBM QRadar SOAR, including errors in workflows and occasional lagging performance. (1 reviews)
- Complex Implementation (1 reviews)
- Complex Setup (1 reviews)
- Configuration Issues (1 reviews)
- Connectivity Issues (1 reviews)
- Difficult Learning (1 reviews)

## IBM QRadar SOAR Reviews
  ### 1. IBM Security QRadar SOAR

**Rating:** 4.5/5.0 stars

**Reviewed by:** Prashanth K. | Assistant Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about IBM QRadar SOAR?**

Seamless integration with security and ticketing tools, makes routine work easy

Very flexible customization options

**What do you dislike about IBM QRadar SOAR?**

Sometimes, workflows end up in errors and have to restart the workflows

Also experiences lagging/slowness sometimes

**What problems is IBM QRadar SOAR solving and how is that benefiting you?**

QRadar SOAR is helping us deal with daily routine work of raising incidents based on SIEM tool alerts.

With SOAR workflows, it has become very easy to gather required data and provide this data in  very structured format to our clients via tickets, all automated to be simple workflows

  ### 2. IBM SOAR Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2024

**What do you like best about IBM QRadar SOAR?**

IBM Soar console is very easy to use,we can create any playbook in a very fast approach and if in case we need oem support just raised a ticket and you find almost in the day we have resolution.

**What do you dislike about IBM QRadar SOAR?**

Some time all playbooks not going in the same direction for which we have configured to acheive the goal.

**What problems is IBM QRadar SOAR solving and how is that benefiting you?**

Identify the attacks and doing automation base analysis and then blocking the same iocs.

  ### 3. Great automation and response tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** February 24, 2024

**What do you like best about IBM QRadar SOAR?**

It is a great security tool to streamline security processes and workflows. It has great automation capabilites which reduces manual work for security operations. It also allows to create custome playbooks and also easily integrates with different security platforms.

**What do you dislike about IBM QRadar SOAR?**

It is bit complex to work on initially and takes time to get used to with all the feautues.

**What problems is IBM QRadar SOAR solving and how is that benefiting you?**

It helps to streamline security processes and workflows in our organization. It helps to automate security incdents and reduces manual work for security operations. It helps to create custom playbooks which helps to configure as per our security environment.

  ### 4. Excellent IBM software does everything we need.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alan P. | Manager, Financial Planning & Analysis, Enterprise (> 1000 emp.)

**Reviewed Date:** July 20, 2023

**What do you like best about IBM QRadar SOAR?**

It is quite simple to construct a workflow by dragging dropdown boxes and connecting them; the interface provides a fantastic method to view the stages we are developing and allows us to rapidly apply each of them. The biggest advantage is its extensive connectivity library, which allows us to connect to Jira, Lacework, Gsuite, and other providers as needed. The combination of all of these SaaS offerings results in unique commercial capabilities.

**What do you dislike about IBM QRadar SOAR?**

It rapidly hits its limits when it comes to sophisticated transformations and manipulations, and implementations become quite difficult. I'd like to be able to effortlessly version control all of my tales, hide my secrets, and even edit them with pull requests. I would want to see first-rate integration with a version control system.

**What problems is IBM QRadar SOAR solving and how is that benefiting you?**

The key issue that he assists the organization with is reducing the amount of time spent on repeated manual operations by utilizing some security measures. We were able to automate several procedures by interacting with numerous tools and incorporating various people from various teams and roles, which increased efficiency and saved time. We mostly use IBM Security QRadar SOAR to test for vulnerabilities; it allows you to analyze the complete event payload and filter and add a lot of relevant information to the Jira ticket. We can use IBM Security QRadar SOAR to swiftly automate processes that are resilient, auditable, and debuggable without having to write any code.

  ### 5. IBM Resilient SOAR Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** June 01, 2022

**What do you like best about IBM QRadar SOAR?**

Good to use. User friendly, support from IBM

**What do you dislike about IBM QRadar SOAR?**

Right now it is getting replaced by CP4S. Hence very less integrations out of box.

**Recommendations to others considering IBM QRadar SOAR:**

Old product. Will be getting replaced by IBM CP4S.

**What problems is IBM QRadar SOAR solving and how is that benefiting you?**

SOAR tool, used for consolidating security incidents for better visibilty.



- [View IBM QRadar SOAR pricing details and edition comparison](https://www.g2.com/products/ibm-qradar-soar/reviews?filters%5Bsentiment_snippet%5D=2501191&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A28%3A30+-0500&secure%5Bsession_id%5D=6fdbdc0e-1505-4736-a7d2-19a4b1fefeb1&secure%5Btoken%5D=6131bee5746a0d2f3410102f1735dacff19f6c292351a3592e6b6afb7d0a2c5b&format=llm_user)

## IBM QRadar SOAR Features
**ServiceNow Apps**
- ServiceNow Integration
- Value

**Response**
- Resolution Automation
- Resolution Guidance
- System Isolation
- Threat Intelligence
- Incident Investigation

**Automation**
- Workflow Mapping
- Workflow Automation
- Automated Remediation
- Log Monitoring

**Functionality**
- Centralized platform
- Automated response
- Breach notification law compliance
- Workflow
- Reporting

**Agentic AI - ServiceNow Store Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Records**
- Incident Logs
- Incident Reports

**Orchestration**
- Security Orchestration
- Data Collection
- Threat Intelligence
- Data Visualization

**Management**
- Incident Alerts
- Incident Case Management
- Workflow Management

**Response**
- Alerting
- Performance Baselin
- High Availability/Disaster Recovery

**Additional Functionality**
- Generative AI
- Collaboration Tools
- Incident Management
- AI Copilot
- Reporting/Analytics
- Threat Response
- Key Performance Indicators
- Risk Alerts
- Performance Metrics
- Third-Party Integrations

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- SSL Security
- HIPAA Compliant
- API
- Threat Response
- Endpoint Protection
- Maintenance Scheduling
- Third-Party Integrations
- Security Auditing
- Application Security
- Encryption
- Network Security
- Real-Time Reporting
- AI Copilot
- Reporting/Analytics
- Authentication
- Financial Data Protection
- Anti Virus
- Secure Data Storage
- Virus Definition Update
- Activity Dashboard
- VPN
- Audit Trail
- Anti Spam
- Access Controls/Permissions
- Data Visualization
- Alerts/Escalation
- Data Security

## Top IBM QRadar SOAR Alternatives
  - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) - 4.4/5.0 (275 reviews)
  - [Tines](https://www.g2.com/products/tines/reviews) - 4.7/5.0 (402 reviews)
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