--- title: IBM QRadar SOAR Reviews meta_title: 'IBM QRadar SOAR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 29 reviews by the users' company size, role or industry to find out how IBM QRadar SOAR works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 29 scale: '5' date_modified: '2026-11-11' parent_category: name: System Security url: https://www.g2.com/categories/system-security ---

IBM QRadar SOAR Reviews & Product Details

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Value at a Glance

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Average based on 29 real user reviews.

Perceived Cost

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IBM QRadar SOAR Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is IBM QRadar SOAR, and what problem is it built to solve?

IBM QRadar SOAR is used to coordinate security incident response and automate repeatable response workflows. Teams use it to consolidate incidents, enrich alert information, and help analysts respond more quickly.

What languages does IBM QRadar SOAR support?

IBM QRadar SOAR supports 6 languages: Chinese (Simplified), English, French, German, Japanese, and Spanish.

What company sizes and industries is IBM QRadar SOAR the best fit for?

IBM QRadar SOAR is most represented among enterprise organizations, with mid-market teams also represented. The industries with the strongest presence include information technology and security-focused sectors.
  • Enterprise: Organizations with more than 1,000 employees are the largest company-size segment.
  • Mid-market: Organizations with 51–1,000 employees are also represented.
  • Information technology: This includes information technology and services, software, and networking organizations.
  • Security-focused industries: Computer and network security organizations are also represented.

What customer support options does IBM QRadar SOAR provide, and how do users find the overall support experience?

The support experience is mixed. Users describe helpful IBM support and prompt ticket resolution, while others report slower responses and a desire for more technical guidance.

IBM QRadar SOAR Reviews (29)

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Reviews

IBM QRadar SOAR Reviews (29)

View 1 Video Reviews
4.0
29 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Difficult to implement, although response automation has potential"
2/5
What do you like best about IBM QRadar SOAR?

Automation in response flows Review collected by and hosted on G2.com.

What do you dislike about IBM QRadar SOAR?

Multiple issues arose with the provisioning of the service; after the implementation, the configuration was carried out easily. Review collected by and hosted on G2.com.

Aparecido A.
AA
Aparecido A.
N1 - Security Operations Center Analyst(Blue Team)
Mid-Market (51-1000 emp.)
"Analyze Soar Qradar"
5/5
What do you like best about IBM QRadar SOAR?

ease of use and easy interface and easy implementation Review collected by and hosted on G2.com.

What do you dislike about IBM QRadar SOAR?

the layout seems a bit old compared to others Review collected by and hosted on G2.com.

Prashanth K.
PK
Prashanth K.
Assistant Manager
Small-Business (50 or fewer emp.)
"IBM Security QRadar SOAR"
4.5/5
What do you like best about IBM QRadar SOAR?

Seamless integration with security and ticketing tools, makes routine work easy

Very flexible customization options Review collected by and hosted on G2.com.

What do you dislike about IBM QRadar SOAR?

Sometimes, workflows end up in errors and have to restart the workflows

Also experiences lagging/slowness sometimes Review collected by and hosted on G2.com.

Vivek R.
VR
Vivek R.
Digital Marketing & Branding Specialist
Mid-Market (51-1000 emp.)
"Platform is so Good"
4.5/5
What do you like best about IBM QRadar SOAR?

Security and Platform from IBM is important thing I like about QRadar SOAR Review collected by and hosted on G2.com.

What do you dislike about IBM QRadar SOAR?

sofar nothing, I have been using partially on the Platform Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"IBM SOAR Review"
3.5/5
What do you like best about IBM QRadar SOAR?

IBM Soar console is very easy to use, we can create any playbook in a very fast approach and if in case we need OEM support just raised a ticket and you find almost in the day we have resolution. Review collected by and hosted on G2.com.

What do you dislike about IBM QRadar SOAR?

Some time all playbooks not going in the same direction for which we have configured to achieve the goal. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Very expensive for what little it offers"
2/5
What do you like best about IBM QRadar SOAR?

Integration with QRADAR and some IBM tools Review collected by and hosted on G2.com.

What do you dislike about IBM QRadar SOAR?

We have some bugs due to lack of integrations with Trend Micro solutions. In my opinion, the U.B.A tool is still not 100% complete. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Enterprise (> 1000 emp.)
"Great automation and response tool"
4/5
What do you like best about IBM QRadar SOAR?

It is a great security tool to streamline security processes and workflows. It has great automation capabilities which reduces manual work for security operations. It also allows to create custom playbooks and also easily integrates with different security platforms. Review collected by and hosted on G2.com.

What do you dislike about IBM QRadar SOAR?

It is bit complex to work on initially and takes time to get used to with all the features. Review collected by and hosted on G2.com.

Alan P.
AP
Alan P.
Manager, Financial Planning & Analysis
Enterprise (> 1000 emp.)
"Excellent IBM software does everything we need."
5/5
What do you like best about IBM QRadar SOAR?

It is quite simple to construct a workflow by dragging dropdown boxes and connecting them; the interface provides a fantastic method to view the stages we are developing and allows us to rapidly apply each of them. The biggest advantage is its extensive connectivity library, which allows us to connect to Jira, Lacework, Gsuite, and other providers as needed. The combination of all of these SaaS offerings results in unique commercial capabilities. Review collected by and hosted on G2.com.

What do you dislike about IBM QRadar SOAR?

It rapidly hits its limits when it comes to sophisticated transformations and manipulations, and implementations become quite difficult. I'd like to be able to effortlessly version control all of my tales, hide my secrets, and even edit them with pull requests. I would want to see first-rate integration with a version control system. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Qradar soar"
5/5
What do you like best about IBM QRadar SOAR?

This is the great tool to automate and respond on the alerts using playbook which help to identify real incidents and triage alerts. Review collected by and hosted on G2.com.

What do you dislike about IBM QRadar SOAR?

Proper knowledge and guidance needed to setup and maintaining playbook Review collected by and hosted on G2.com.

Süleyman A.
SA
Süleyman A.
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"my experiences."
5/5
What do you like best about IBM QRadar SOAR?

units with advanced capabilities to manage and automate security operations. Some of the features on the appreciation surface are the ability to maintain and analyze security protections, automate incident response business processes and integrate them with various security tools. It manages to increase the protections of security operations and help respond effectively to threats. Review collected by and hosted on G2.com.

What do you dislike about IBM QRadar SOAR?

While IBM Security QRadar SOAR has many powerful features, it is worth noting that some users may find the platform initially complex to install and configure. Also, depending on an organization's specific needs and requirements, there can be a learning curve involved in understanding and effectively using all the functionality of the platform. It is always a good idea to evaluate different solutions and consider factors such as usability, integration capabilities and overall fit with your organization's security operations Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

IBM QRadar SOAR Comparisons
IBM QRadar SOAR Features
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Incident Reports
Incident Alerts
Incident Case Management