Introducing Exairon, the cutting-edge autonomous customer experience solution that will revolutionize the way they interact with their customers. With our state-of-the-art technology, they can unleash the power of automation and elevate their customer experience to new heights. Imagine a world where customer inquiries are seamlessly resolved with efficiency, consistency, and effectiveness. With Exairon's autonomous CX platform, this dream becomes a reality. Say goodbye to lengthy wait times, rep
Apptricity Inventory Management is a solution help to supply chains with solution reports that identify stock quantity, location, shelf-life and expiration information - in real time.
Business Intelligence and Analytics software which gives users a self-service tool to visualise data and enable better decisions.
Verint Engagement Orchestration provides a holistic method for integrating customer interactions across an entire organization to eliminate silos and accelerate ROI. You have many channels and need to deliver one experience. We make it simple for customers to start a conversation in one channel and then seamlessly switch to another one and continue from there. Even if a new agent picks up the interaction, the customer won’t have to repeat themselves. Agents have all the information they need a
Microsoft Dynamics 365 Customer Service is a comprehensive solution designed to empower organizations to deliver exceptional, personalized customer support across multiple channels. By integrating advanced AI capabilities, it streamlines case management, enhances agent productivity, and provides actionable insights to improve customer satisfaction and loyalty. Key Features and Functionality: - Omnichannel Engagement: Facilitates seamless interactions across various platforms, including chat, e
Symantec Validation and ID Protection (VIP) is a cloud-based, multi-factor authentication (MFA) service designed to secure access to sensitive data and applications across various devices and locations. By combining traditional username and password credentials with additional authentication factors, such as one-time passwords (OTPs), biometrics, or hardware tokens, VIP enhances security without compromising user productivity. Its scalable infrastructure allows organizations to implement robust
A comprehensive ITILv3 based IT Service Management tool that enables your organization to shift from a manual & mundane IT Service Management process to a business-driven and department-focused cross-functional enterprise-grade IT service management system. With automated workflow management, extensive API support, integrated IT management features along with a Self-Service Portal, the tool acts as a one-stop shop for complete IT Service Management. Being certified on 13 processes for PINK E
mediasmart - a self-serve mobile programmatic platform (now acquired by Affle International Pte. Ltd., Singapore) - provides advertisers, trading desks and agencies an integrated mobile advertising solution with the unique capability of measuring incremental metrics in real-time for Proximity and App marketing campaigns. mediasmart empowers advertisers to efficiently invest in advertising through a transparent platform that links the physical world with the digital world across mobile devices
Gleap is a customer support and product feedback software platform designed for SaaS companies and digital product teams to manage user communication, issue reporting, and product insights in a unified system. Founded in Europe, Gleap is used by product-led organizations that want to centralize customer conversations and technical feedback across web and mobile applications. The platform is built for cross-functional teams, including support, product management, engineering, and growth, and is c
Goods Cheсker is a solution for computer vision-assisted merchandising automation by IBA Group. 95%+ recognition accuracy of goods on shelves. Analysis of types of goods and SKUs on store shelves using neural networks and computer vision, comparing realograms with planograms. Goods Cheсker helps FMCG/CPG companies to organize merchandising at the points of sales and to see real-time situations on the shelves, to allows increasing sales, avoid out-of-stocks as well as get analytics quickly. Coo
Alhena AI (Formerly Gleen) helps eCommerce businesses deliver personalized, omnichannel AI support that scales effortlessly—without compromising brand quality. Our AI is 100% hallucination-free, enhancing every step of the customer journey, from discovery to post-purchase. Alhena AI Support Concierge: Automates 70% of customer inquiries—including order tracking, returns, and basic support—slashing support costs. Complex issues are seamlessly passed to human agents with full context. Alhena AI Sh
Knowmax is a smart and comprehensive knowledge management software built to simplify multiple channel content curation, accelerate findability, and enhance knowledge base management. With Knowmax, organizations and businesses of all sizes are able to create thoroughly-structured knowledgebases that fit their content management requirements and preferences for increased efficiency.
A developer-first, self-hosted, JavaScript CMS that is headless and extensible for application development. Gain complete control over your content with GraphQL / REST APIs, reusable auth hooks, localization, access control, layout-builder field types and more—all administered from an auto-generated, beautiful React Admin UI. Get started with one line $ npx create-payload-app
InPhase is the all-in-one, self-service enterprise performance management platform.
Voroth Market Intelligence is a market measurement and decision intelligence platform built for CPG teams. Voroth helps brands understand what is happening in the market and what could happen next, by combining granular market measurement with decision simulation in one system. How Voroth Measures the Market Voroth measures markets using a location-first approach, combining spatial intelligence with on-ground retail visibility. 1. GIS-Based Market Mapping Markets are mapped using GIS-based
LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers. - Customizable HelpCenter with Articles & FAQ for Self Service; - HelpWidget with automatic replies, to reduce the number of incoming requests; - Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues; - Canned Responses/ Mac
Impact Analytics' RackSmart is a revolutionary retail shelf monitoring solution that uses AI-powered image recognition to optimize operations and sales. It consists of a smartphone app that processes images of shelves to generate real-time recommendations for shifts in operations and sales offers. RackSmart aims to reduce trade promotion costs through accurate forecasting and to improve item availability and eliminate price inaccuracies by collecting real-time information about items on shelves.
Seafile is a secure, scalable, and flexible file management solution designed to enhance collaboration and productivity for teams of all sizes. Available as both a cloud-based SaaS and self-hosted option, Seafile enables businesses to store, manage, and collaborate on project documents, files, and knowledge in one centralized platform. SeafilePlus Cloud offers a comprehensive suite of tools that goes beyond simple file syncing and sharing. It centralizes your team’s documents, files, and knowled