Exairon Reviews & Product Details

What we appreciate most about Exairon is that we can manage all our customer conversations on a single platform. This feature allows us to track and manage customer communications from different channels in bulk. Managing all communications from channels such as social media, WhatsApp, and email from a single place makes our business processes very efficient. In addition, thanks to the user-friendly interface of this platform, our team can respond to customer requests quickly and effectively. Exairon plays a major role in increasing customer satisfaction and also helps us optimize our internal operations. Review collected by and hosted on G2.com.

In general, Exairon is a platform that meets our expectations. However, we think that some new functions should be added in addition to the platform's existing features. For example, reporting tools could be more advanced and some processes could be more automated. Nevertheless, Exairon is quite successful even in its current form and provides more than the basic features we need. Review collected by and hosted on G2.com.

Exairon has been a game-changer for us at Istadental. I love how it brings all our customer interactions under one roof. Whether it's emails, chats, or calls, everything is managed seamlessly. This centralized system means we can respond to our patients faster and more effectively. The automation features are a lifesaver too, handling routine tasks so we can focus on providing personalized care where it's needed most. Review collected by and hosted on G2.com.

What do you dislike about Exairon:

Honestly, there's not much to dislike. Sometimes, the interface could be a bit smoother, but it's nothing major. Overall, Exairon has been reliable and has greatly improved how we manage patient communications. Review collected by and hosted on G2.com.

The most helpful aspect of Exairon is its reliability. It features an excellent user interface, making navigation intuitive and user-friendly. Broadcasting is simple and requires just a few clicks. The customer support is impressively fast, providing real-time responses to any queries. I've never experienced an issue that wasn't promptly addressed. Review collected by and hosted on G2.com.

I haven't experienced anything I'm unhappy about so far Review collected by and hosted on G2.com.

Exairon has an incredibly user-friendly interface, making it exceptionally easy to use and navigate. It is an outstanding solution for providing top-notch service to clients. Furthermore, its advanced chatbot feature enables swift and efficient responses to customer inquiries. Review collected by and hosted on G2.com.

I wish Exairon had a desktop app; it would be fantastic. However, there's nothing else I can comment on beyond that. Review collected by and hosted on G2.com.

I love how Exairon simplifies our customer service interactions at Temsa. It's incredibly user-friendly, allowing us to handle customer inquiries from various channels seamlessly. Whether it's through chat, email, or social media, Exairon consolidates everything into one platform, making it easy for our team to stay organized and responsive. The ability to customize workflows and automate responses has been a game-changer, saving us time while ensuring our customers receive prompt and personalized support. Review collected by and hosted on G2.com.

Honestly, there's very little to dislike about Exairon. It's been reliable, and any minor issues we've had were quickly resolved by their excellent support team. Perhaps more advanced analytics features could be beneficial, but overall, it meets our needs exceptionally well. Review collected by and hosted on G2.com.

The unified channel structure. Thanks to advanced filtering, we can quickly see from which channel and when the communication came, and we can perform analytics on it. Review collected by and hosted on G2.com.

I don't have any dislikes about this tool. From the moment I started using this platform, it has been incredibly helpful and amazing. It allows me to connect with my customers and provide quick responses thanks to its great features. I truly hope that this platform becomes known worldwide! Review collected by and hosted on G2.com.

We developed a virtual assistant for customer support and order tracking using the Exairon Platform, which operates on WhatsApp. Exairon Platform provides a comprehensive end-to-end solution for order tracking and customer support. The team is highly experienced and skilled in technology. Thanks to their specialized tools, our virtual assistant was seamlessly integrated into our internal systems. Review collected by and hosted on G2.com.

There is not a feature I do not like about Exairon Review collected by and hosted on G2.com.

First of all, the front-end is extremely easy to use and understand. Even if you don't receive onboarding training, you can quickly master the platform. Additionally, creating AI scenarios on the platform and deploying them live is incredibly simple. Review collected by and hosted on G2.com.

I would like to see more reporting features that will make things easier for management, but apart from that, I definitely recommend this Exairon for your interactions with customers. It is extremely easy to use and understand. Review collected by and hosted on G2.com.

Exairon’s AI-driven platform has revolutionized our customer service at The Health Store Turkey. The ability to integrate across various communication channels, including WhatsApp, ensures seamless customer interactions. It also manages call center conversations and supports outbound messaging via WhatsApp, enhancing our customer reach. Review collected by and hosted on G2.com.

I have come across a few bugs but they usually don't hold me back from getting projects done. Review collected by and hosted on G2.com.

Ease of use by an operations team.The flexibility it offers ensures that both my customers' and agents' needs are met. With the virtual assistant, we can provide rapid and accurate responses about various products and brands to our customers. Review collected by and hosted on G2.com.

One area for potential improvement is the customization options in the insight section. Review collected by and hosted on G2.com.