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LabiDesk

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24 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
Serving customers since

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Star Rating

14
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LabiDesk Reviews

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Profile Name
Star Rating
14
10
0
0
0
Peter Bachmann D.
PD
Peter Bachmann D.
WordPress | Hjemmesider | Webshops | SEO | Hastighedsoptimering | Sikkerhed | Design | mm.
06/11/2024
Validated Reviewer
Review source: Organic

Great helpdesk platform

I am satisfied with the integration ability and availability of this product. It's a big plus that it can be placed on any page, including my helpdesk page in one copy-paste step! The dashboard is pleasantly organized which makes finding options easy for me as well because they've thought about what would work best with everyone who decides to use it namely having so many crucial features included into just one package.
Matt C.
MC
Matt C.
Customer Support Specialist at Turismo Racing
01/03/2022
Validated Reviewer
Review source: Organic

Best experience ever!

It takes like two days to learn all the stuff you need, and it is straightforward to teach too. The all-in-one shared inbox is the best solution to centralize all the conversations and keep track of the customer's issues. The layout is lovely and intuitive to use. I 100% recommend it if you have a small/medium business that needs to keep track of the info of the customer and has various sales channels.
Coën V.
CV
Coën V.
HEAD OF KEINBOCK.
01/02/2022
Validated Reviewer
Verified Current User
Review source: Organic

New Support Kid on the Block

Labidesk has all the features a support agent would need. As a one man show it does help me keep them customers on track without losing my sanity. It has all the data I need to get my support going. I also like how beautiful the chat-widget is. THe knowledge Base and the mini CRM also helps to improve my support.

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HQ Location:
New York

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@LabiDesk

What is LabiDesk?

LabiDesk is a customer support software platform designed to streamline the management of customer inquiries and enhance communication efficiency. It offers a suite of tools that includes ticketing management, live chat, and knowledge base features to assist businesses in providing comprehensive customer support. LabiDesk aims to improve customer satisfaction by enabling quick response times and facilitating seamless interaction across multiple channels. By centralizing customer interactions, it helps businesses maintain a well-organized support system.

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