Compare SAP Concur and Zoho Expense 
At a Glance
Market Segments
Enterprise (55.0% of reviews)
Small-Business (81.8% of reviews)
Entry-Level Pricing
$9/report average price*
$0.00
SAP Concur
Star Rating
(6,963)4.0 out of 5
Market Segments
Enterprise (55.0% of reviews)
Pros & Cons
Entry-Level Pricing
$9/report average price*
Free Trial is available
Browse all 3 pricing plansZoho Expense
Star Rating
(1,491)4.5 out of 5
Market Segments
Small-Business (81.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Concur excels in providing a comprehensive suite for managing both personal and team expenses, with features that allow users to book and manage business travel seamlessly, including flights and accommodations. This extensive capability is often highlighted as a significant advantage for organizations that require robust travel management.
- Users say that Zoho Expense stands out for its user-friendly interface and flexible setup, making it easy for businesses to customize the software according to their specific needs. Reviewers appreciate the straightforward configuration steps, which contribute to a smoother onboarding experience.
- Reviewers mention that while SAP Concur has a higher overall G2 Score, indicating greater user satisfaction, Zoho Expense receives praise for its strong reporting capabilities and seamless integration with other Zoho applications, which can enhance workflow efficiency for small businesses.
- According to verified reviews, SAP Concur's AI-driven enhancements significantly improve accuracy and productivity, with users noting that it integrates well across various systems. This feature is particularly beneficial for larger enterprises that require a high level of operational efficiency.
- G2 reviewers highlight that Zoho Expense's strong support for digital receipt management and expense report creation makes it a reliable choice for small businesses looking for straightforward expense tracking solutions. Users appreciate the ease of capturing receipts and generating reports without complex processes.
- Users report that while SAP Concur offers a more extensive feature set, it may come with a steeper learning curve compared to Zoho Expense, which is often described as intuitive and easy to navigate. This difference can impact the speed at which teams can adopt the software effectively.
Pricing
Entry-Level Pricing
SAP Concur
Automate
$9
/report average price*
Automate spending processes for more visibility and control.
- Automated expense reporting and receipt capture
- Customizable spending policies
- Dashboard reporting for visibility
Zoho Expense
Free Plan
$0.00
For small businesses and freelancers to track expenses and mileage claims. Includes a free mobile app (iOS & Android) to capture receipts and track expenses on the go. Upto 3 users.
- 5 GB Receipt Storage
- 20 Receipt Autoscans
- Multicurrency Expenses
Free Trial
SAP Concur
Free Trial is available
Zoho Expense
Free Trial is available
Ratings
Meets Requirements
8.7
5,901
8.8
1,219
Ease of Use
8.0
5,959
8.8
1,239
Ease of Setup
8.0
1,326
8.6
923
Ease of Admin
8.1
884
8.7
778
Quality of Support
8.0
4,302
8.5
988
Has the product been a good partner in doing business?
8.1
866
8.7
730
Product Direction (% positive)
7.3
5,797
9.1
1,191
Features by Category
Expense Reports
8.5
4493
|
Verified
8.7
874
|
Verified
8.6
3555
|
Verified
7.4
609
|
Verified
8.0
3497
|
Verified
8.0
713
|
Verified
8.5
4291
|
Verified
8.7
820
|
Verified
8.8
4154
|
Verified
8.4
663
|
Verified
8.5
2099
|
Verified
8.2
607
|
Verified
8.6
2882
|
Verified
7.5
527
|
Verified
Agentic AI - Expense Management
8.2
100
7.2
47
8.2
112
7.7
48
Travel Management
8.2
3390
|
Verified
7.7
367
8.3
3217
|
Verified
7.5
412
8.5
3163
|
Verified
7.6
412
8.3
2375
|
Verified
7.6
420
Client Invoicing
8.3
1564
|
Verified
Feature Not Available
8.5
1733
|
Verified
7.7
356
8.3
1375
|
Verified
7.9
429
|
Verified
Mobile
8.8
3711
|
Verified
8.8
773
|
Verified
8.6
2461
|
Verified
8.3
515
|
Verified
8.6
2693
|
Verified
7.5
284
Platform
7.8
712
|
Verified
7.7
391
|
Verified
8.1
2081
|
Verified
7.9
430
|
Verified
Administration
8.3
1166
|
Verified
8.0
343
|
Verified
Administration
8.4
1412
|
Verified
8.3
558
|
Verified
8.4
1675
|
Verified
8.4
595
|
Verified
8.4
1595
|
Verified
8.3
567
|
Verified
8.5
1519
|
Verified
8.3
515
|
Verified
8.6
1580
|
Verified
8.6
639
|
Verified
Platform
8.4
1726
|
Verified
8.4
664
|
Verified
8.2
1172
|
Verified
7.8
424
|
Verified
8.3
1127
|
Verified
8.1
401
|
Verified
8.3
1964
|
Verified
8.7
648
|
Verified
8.3
1614
|
Verified
8.6
586
|
Verified
Feature Not Available
7.7
407
|
Verified
Setup
Not enough data
8.5
113
Not enough data
8.6
119
Not enough data
8.6
117
Not enough data
8.5
114
Tracking
Not enough data
9.0
139
Not enough data
8.7
120
Not enough data
8.7
117
Reimbursement
Not enough data
9.0
132
Not enough data
9.1
145
Not enough data
8.7
119
Platform - Mileage Tracking
Not enough data
8.9
59
Not enough data
8.0
56
Agentic AI - Mileage Tracking
Not enough data
7.1
12
Not enough data
7.1
11
Invoice Management
9.2
110
Not enough data
Feature Not Available
Not enough data
9.2
102
Not enough data
Invoice Processing
9.3
101
Not enough data
9.2
106
Not enough data
9.3
108
Not enough data
9.3
101
Not enough data
Analytics
9.3
109
Not enough data
Feature Not Available
Not enough data
9.2
101
Not enough data
Integration
9.3
111
Not enough data
9.3
105
Not enough data
9.2
109
Not enough data
Risk
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Recovery
9.0
102
Not enough data
9.2
105
Not enough data
Audit
9.2
101
Not enough data
Feature Not Available
Not enough data
9.1
100
Not enough data
9.3
105
Not enough data
Fraud
9.1
100
Not enough data
9.1
105
Not enough data
9.3
103
Not enough data
Agentic AI - AP Automation
9.5
26
Not enough data
9.4
26
Not enough data
9.5
25
Not enough data
Invoice Generation
8.6
371
|
Verified
Not enough data
8.9
393
|
Verified
Not enough data
8.8
358
|
Verified
Not enough data
Invoice Processing
9.0
440
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
229
|
Verified
Not enough data
Analytics
Feature Not Available
Not enough data
8.7
329
|
Verified
Not enough data
8.8
300
|
Verified
Not enough data
9.1
232
|
Verified
Not enough data
Integration
8.9
361
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
333
|
Verified
Not enough data
8.9
214
|
Verified
Not enough data
Agentic AI - Invoice Management
8.7
49
Not enough data
8.9
50
Not enough data
8.9
51
Not enough data
Expense Reporting
8.9
416
|
Verified
Not enough data
8.5
365
|
Verified
Not enough data
8.9
383
|
Verified
Not enough data
8.7
396
|
Verified
Not enough data
Travel Management
8.2
3390
|
Verified
7.7
367
8.3
3217
|
Verified
7.5
412
8.5
3163
|
Verified
7.6
412
8.3
2375
|
Verified
7.6
420
Approval
8.8
394
|
Verified
Not enough data
8.9
392
|
Verified
Not enough data
9.2
427
|
Verified
Not enough data
AI - Travel Management
8.2
104
Not enough data
8.2
103
Not enough data
8.3
109
Not enough data
8.4
107
Not enough data
8.5
106
Not enough data
Agentic AI - Travel Management
8.4
58
Not enough data
8.3
58
Not enough data
Employee Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sustainability & Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
SAP Concur and Zoho Expense are categorized as Expense Management
Reviews
Reviewers' Company Size
SAP Concur
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Expense
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.3%
Computer Software
7.1%
Hospital & Health Care
5.5%
Higher Education
4.4%
Financial Services
4.0%
Other
70.7%
Information Technology and Services
8.4%
Computer Software
6.0%
Construction
4.4%
Non-Profit Organization Management
4.1%
Accounting
3.5%
Other
73.6%
Discussions
Is it now possible to book trains?
8 Comments
BW
Yes, you are able to book rail tickets.Read more
What is SAP Concur used for?
6 Comments
JM
Concur is used for logging and submitting expenses, travel, mileage, etc.Read more
How can I import my e-receipt from my cellphone to this software?
2 Comments
BJ
One way is to email the e-receipt to the unique Zoho expense email address associated with your account. Read more
What is Zoho Expense used for?
1 Comment
Official Response from Zoho Expense
Zoho Expense is an end to end employee expense and travel management tool. It helps you streamline corporate travel, automate expense reporting and gain...Read more
Does Zoho expense integration with QuickBooks?
1 Comment
ZC
Hello,
Yes, Zoho Expense does have a direct integration available with Quickbooks. Kindly reach out to support[at]zohoexpense[dot]com to know more about...Read more
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