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Compare SAP Concur and Zoho Expense 
Featured Products
At a Glance
Market Segments
Enterprise (55.3% of reviews)
Small-Business (81.9% of reviews)
Entry-Level Pricing
$9/report average price*
$0.00
SAP Concur
Star Rating
(6,470)4.0 out of 5
Market Segments
Enterprise (55.3% of reviews)
Pros & Cons
Entry-Level Pricing
$9/report average price*
Free Trial is available
Browse all 3 pricing plansZoho Expense
Star Rating
(1,462)4.5 out of 5
Market Segments
Small-Business (81.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Concur excels in ease of use, with users highlighting its simple navigation and clear instructions. Many appreciate how it streamlines the reimbursement process, allowing employees to submit and track expenses effortlessly, which saves time and reduces the hassle of managing receipts.
- Users say that Zoho Expense stands out for its affordability and customization options. Reviewers mention that the platform is easy to configure, making it adaptable to various business needs, which is particularly beneficial for small businesses managing numerous expenses.
- According to verified reviews, SAP Concur has a significantly higher overall G2 Score, indicating greater user satisfaction. Users appreciate the real-time status updates and clear approval workflows, which enhance transparency and reduce the need for manual follow-ups.
- Reviewers mention that while Zoho Expense is user-friendly, it may not offer the same level of integration capabilities as SAP Concur. Users have noted that Concur's ability to integrate with various financial systems is a major advantage for larger enterprises.
- Users highlight that SAP Concur provides robust support services, with many praising the customer service as responsive and helpful. This contrasts with some feedback on Zoho Expense, where users have expressed a desire for improved support options.
- G2 reviewers report that both platforms perform well in reporting features, but SAP Concur's advanced reporting capabilities are often noted as a key differentiator, allowing businesses to gain deeper insights into their spending patterns.
Pricing
Entry-Level Pricing
SAP Concur
Automate
$9
/report average price*
Automate spending processes for more visibility and control.
- Automated expense reporting and receipt capture
- Customizable spending policies
- Dashboard reporting for visibility
Zoho Expense
Free Plan
$0.00
For small businesses and freelancers to track expenses and mileage claims. Includes a free mobile app (iOS & Android) to capture receipts and track expenses on the go. Upto 3 users.
- 5 GB Receipt Storage
- 20 Receipt Autoscans
- Multicurrency Expenses
Free Trial
SAP Concur
Free Trial is available
Zoho Expense
Free Trial is available
Ratings
Meets Requirements
8.7
5,634
8.8
1,193
Ease of Use
8.0
5,683
8.8
1,213
Ease of Setup
7.9
1,085
8.6
897
Ease of Admin
8.0
835
8.7
769
Quality of Support
8.0
4,069
8.5
969
Has the product been a good partner in doing business?
8.1
817
8.7
721
Product Direction (% positive)
7.2
5,531
9.1
1,168
Features by Category
Expense Reports
8.5
4320
|
Verified
8.7
857
|
Verified
8.6
3517
|
Verified
7.4
606
|
Verified
8.0
3462
|
Verified
8.0
710
|
Verified
8.5
4136
|
Verified
8.7
810
|
Verified
8.8
4105
|
Verified
8.4
660
|
Verified
8.4
2081
|
Verified
8.2
604
|
Verified
8.6
2842
|
Verified
7.5
523
|
Verified
Agentic AI - Expense Management
8.1
96
7.4
46
8.1
94
7.8
47
Travel Management
8.1
3318
|
Verified
7.7
367
8.3
3195
|
Verified
7.5
412
8.5
3152
|
Verified
7.6
412
8.3
2360
|
Verified
7.6
420
Client Invoicing
8.3
1558
|
Verified
Feature Not Available
8.5
1729
|
Verified
7.7
356
8.3
1370
|
Verified
7.9
429
|
Verified
Mobile
8.8
3612
|
Verified
8.8
768
|
Verified
8.6
2450
|
Verified
8.3
514
|
Verified
8.6
2686
|
Verified
7.5
284
Platform
7.8
687
|
Verified
7.7
390
|
Verified
8.1
2064
|
Verified
7.9
428
|
Verified
Administration
8.3
1164
|
Verified
8.0
343
|
Verified
Administration
8.3
1359
|
Verified
8.3
552
|
Verified
8.4
1554
|
Verified
8.4
590
|
Verified
8.4
1591
|
Verified
8.3
565
|
Verified
8.5
1445
|
Verified
8.3
512
|
Verified
8.6
1570
|
Verified
8.6
638
|
Verified
Platform
8.3
1665
|
Verified
8.4
655
|
Verified
8.2
1152
|
Verified
7.8
423
|
Verified
8.3
1122
|
Verified
8.1
401
|
Verified
8.5
1856
|
Verified
8.7
641
|
Verified
8.3
1597
|
Verified
8.6
586
|
Verified
Feature Not Available
7.7
407
|
Verified
Setup
Not enough data
8.5
113
Not enough data
8.6
119
Not enough data
8.6
117
Not enough data
8.5
114
Tracking
Not enough data
9.0
139
Not enough data
8.7
120
Not enough data
8.7
117
Reimbursement
Not enough data
9.0
132
Not enough data
9.1
145
Not enough data
8.7
119
Platform - Mileage Tracking
Not enough data
8.9
58
Not enough data
8.2
55
Agentic AI - Mileage Tracking
Not enough data
7.7
11
Not enough data
7.1
11
Invoice Management
9.2
109
Not enough data
Feature Not Available
Not enough data
9.2
102
Not enough data
Invoice Processing
9.3
101
Not enough data
9.2
105
Not enough data
9.3
107
Not enough data
9.3
101
Not enough data
Analytics
9.3
107
Not enough data
Feature Not Available
Not enough data
9.2
101
Not enough data
Integration
9.3
110
Not enough data
9.3
105
Not enough data
9.2
107
Not enough data
Risk
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Recovery
9.0
102
Not enough data
9.2
105
Not enough data
Audit
9.2
101
Not enough data
Feature Not Available
Not enough data
9.1
100
Not enough data
9.3
105
Not enough data
Fraud
9.1
100
Not enough data
9.1
105
Not enough data
9.3
103
Not enough data
Agentic AI - AP Automation
9.5
25
Not enough data
9.4
25
Not enough data
9.5
25
Not enough data
Invoice Generation
8.6
369
|
Verified
Not enough data
8.9
386
|
Verified
Not enough data
8.8
356
|
Verified
Not enough data
Invoice Processing
8.9
436
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
228
|
Verified
Not enough data
Analytics
Feature Not Available
Not enough data
8.7
328
|
Verified
Not enough data
8.8
299
|
Verified
Not enough data
9.1
230
|
Verified
Not enough data
Integration
8.9
358
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
328
|
Verified
Not enough data
8.9
212
|
Verified
Not enough data
Agentic AI - Invoice Management
8.7
48
Not enough data
8.8
48
Not enough data
8.8
48
Not enough data
Expense Reporting
8.9
407
|
Verified
Not enough data
8.5
361
|
Verified
Not enough data
8.9
380
|
Verified
Not enough data
8.7
394
|
Verified
Not enough data
Travel Management
8.1
3318
|
Verified
7.7
367
8.3
3195
|
Verified
7.5
412
8.5
3152
|
Verified
7.6
412
8.3
2360
|
Verified
7.6
420
Approval
8.8
392
|
Verified
Not enough data
8.9
389
|
Verified
Not enough data
9.2
421
|
Verified
Not enough data
AI - Travel Management
8.2
103
Not enough data
8.2
102
Not enough data
8.3
104
Not enough data
8.3
103
Not enough data
8.5
103
Not enough data
Agentic AI - Travel Management
8.4
56
Not enough data
8.3
56
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
SAP Concur and Zoho Expense are categorized as Expense Management
Reviews
Reviewers' Company Size
SAP Concur
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Expense
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.8%
Computer Software
6.7%
Hospital & Health Care
5.7%
Higher Education
4.5%
Financial Services
4.1%
Other
71.1%
Information Technology and Services
8.2%
Computer Software
6.0%
Construction
4.5%
Non-Profit Organization Management
4.2%
Accounting
3.5%
Other
73.6%
Discussions
Is it now possible to book trains?
8 Comments
MA
Yes, you can book trains. From my experience, Via rail in Canada.Read more
What is SAP Concur used for?
4 Comments
JM
Concur is used for logging and submitting expenses, travel, mileage, etc.Read more
What's the best way to export all your expenses? Is that even something you can do?
2 Comments
JR
You should be able to select all and then submit them all to a report. Read more
How can I import my e-receipt from my cellphone to this software?
2 Comments
BJ
One way is to email the e-receipt to the unique Zoho expense email address associated with your account. Read more
What are the pricing plans for Zoho Expense?
1 Comment
Official Response from Zoho Expense
The monthly plan comes at a price of $15/month for a 10 user pack and $2/month for every additional user. The yearly plan comes at a price of $150 (for 10...Read more
What accounting software does Zoho Expense integrate with?
1 Comment
TM
Quickbooks Online, Quickbooks Desktop, Xero, Microsoft Dyanmics, Oracle, SAP, and Zoho BooksRead more
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