First of all we needed a confirmation by authorities that we may do our expense management electronically. Submitting your expenses was always the worst process I ever had: collecting receipts, filling in all details like project numbers, invited persons, glue it on a sheet, copy it etc. This led to delays in submitting, return for missing data. I usually did it at the end of a week or month.
Today with Rydoo I'm always in time. Often enough I do it on a daily base because it is so easy and quickly done: take a picture with your phone, make a few entries in addition to the prefilled fields, submit!
I also like that I can work on any device - phone, laptop, PC. Besides taking pictures it is also absolutely easy to transfer electronic bills or milage expenses with an integrated map and distance calculator.
It is a great relieve, compared to everything in the past.
There are a few issues like sometimes taking too long to fix the frame for the photo (which also depends on the original document's shape). Sometimes the 'merchant' is not recognized correctly or a wrong amount. Lately it entered Mexican Pesos instead of Euros. But most of the time it works easily and correctly.
The overall expense process is much easier and faster. We not only save time for each single employee but also in controlling/confirmation. Most of all, when we send bills to the clients we are faster because expenses are already registered.
One import topic is the emotional impact that everybody is happy about an easier process compared to the pain the old process caused.