---
title: Zoho Expense Reviews
meta_title: 'Zoho Expense Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1552 reviews by the users' company size, role or industry
  to find out how Zoho Expense works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1552
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Travel & Expense
  url: https://www.g2.com/categories/travel-expense
---

# Zoho Expense Reviews
**Vendor:** Zoho  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1,552
## About Zoho Expense
Zoho Expense is a leading travel and expense management solution that has helped businesses streamline corporate travel, automate expense reporting, and gain complete control over spend. &amp;nbsp; We’ve primarily built the software to cut overspending at its source, minimize manual intervention, prevent policy breaches and fraudulent claims, and provide insights into discretionary spending to improve your business’s productivity, cash flow, and overall financial health. &amp;nbsp; Zoho Expense has helped businesses in over 150 countries automate every aspect of T&amp;E management, from expense report submission and approval to compliance, fraud detection, card reconciliation, and expense&amp;nbsp;accounting. &amp;nbsp; Available as both a web-based and mobile application, Zoho Expense fits your existing workflow by seamlessly integrating with other applications in your current software ecosystem. Additionally, a high degree of customization ensures organizations can implement Zoho Expense quickly, effectively, and without changing existing processes. &amp;nbsp; Organizations including startups, unicorns, and enterprises, including Zoho itself, use Zoho Expense for their T&amp;E management.&amp;nbsp;The best way to find out why is by signing up for a free trial now!



## Zoho Expense Pros & Cons
**What users like:**

- Users find Zoho Expense to be **extremely easy to use** , appreciating its intuitive setup and seamless integration. (160 reviews)
- Users appreciate the **affordable and user-friendly expense tracking** features of Zoho Expense compared to other apps. (97 reviews)
- Users appreciate the **simple interface** of Zoho Expense, making expense tracking effortless for everyone involved. (63 reviews)
- Users appreciate the **user-friendly interface and automation** that simplify expense management and improve organization. (59 reviews)
- Users love the **intuitive design** of Zoho Expense, making expense reporting and tracking both easy and efficient. (56 reviews)
- Mobile App (47 reviews)
- Efficiency (45 reviews)
- Users value the **user-friendly design and automation features** of Zoho Expense, making expense management effortless and efficient. (45 reviews)
- Easy Integrations (44 reviews)
- Seamless Integration (44 reviews)

**What users dislike:**

- Users find Zoho Expense **not intuitive** , struggling with complex setups and hidden features that hinder usability. (30 reviews)
- Users face a **learning curve** that makes initial setup and function navigation challenging with Zoho Expense. (23 reviews)
- Users note a **limited customization** in Zoho Expense, making certain features and settings hard to navigate. (19 reviews)
- Users find the **pricing issues** of Zoho Expense challenging, especially for startups or smaller teams with minimum user requirements. (19 reviews)
- Users feel the **limited options** in Zoho Expense can hinder smaller teams seeking advanced features without higher-tier plans. (18 reviews)
- Users find the **interface confusing** , especially beginners, leading to errors and difficulties in navigation. (17 reviews)
- Users find **integration issues** frustrating, wishing for simpler connections with other business applications and accounting systems. (17 reviews)
- UX Improvement (17 reviews)
- Users find **manual entry cumbersome** as multiple receipts cannot be uploaded simultaneously, leading to frustration during submissions. (16 reviews)
- Inefficiency (14 reviews)

## Zoho Expense Reviews
  ### 1. A Great Software + Great Ideas = Great Business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Omari J. | Driver, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2025

**What do you like best about Zoho Expense?**

I love the ease that comes from using the software. The interface is pleasing and easy to use for someone like me who is starting their business from scratch. They make it accessible for you to continue with the progress you are making as a CEO, while also guiding you into the next steps of the setup process for the backstage. So far I have been using it for almost a month and I appreciate how they have structured it for those who are just starting as well as the one's who have been in the business world for decades.

**What do you dislike about Zoho Expense?**

I would have to use it for a longer period before I can speak on it. However, one thing I would suggest is having unlimited scan receipts for newcomers to potentially progress through certain intervals more quickly during setup. However, that might just apply to the version of the product I am using.

**What problems is Zoho Expense solving and how is that benefiting you?**

Being able to keep track of expenses without having to hire a professional, gathering the information into one place, and categorizing smoothly, with the bonus of the software keeping you in line with the legal and business structure that is involved with expenses.

  ### 2. Hard to Fit Existing Workflows, and Bulk Expense VAT Input Needs Work

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2026

**What do you like best about Zoho Expense?**

Easy to configure, with pre-defined workflow charts and good customization options.

**What do you dislike about Zoho Expense?**

It’s difficult to configure it to match our existing workflow. There are also some issues when bulk-adding expenses, particularly around input VAT.

**What problems is Zoho Expense solving and how is that benefiting you?**

The reduction in paperwork supports greener consumer habits, and the approvals are trackable and processed quickly.

  ### 3. Efficient and Helpful Tool, but a Learning Curve for Beginners

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mayank R. | Assistant General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2025

**What do you like best about Zoho Expense?**

This tool is highly efficient and proves to be extremely helpful for anyone who uses it on a daily basis.

**What do you dislike about Zoho Expense?**

For someone who has never used any mailing software before, it might be a bit challenging at first.

**What problems is Zoho Expense solving and how is that benefiting you?**

Zoho Expense is solving one of the biggest pain points in any organization — managing business expenses efficiently and accurately. Earlier, expense reporting used to be a manual and time-consuming process, with lots of back-and-forth between employees and the finance team. With Zoho Expense, everything is streamlined — from capturing receipts automatically to submitting reports and getting approvals in just a few clicks.

For me personally, it has made tracking and reimbursing expenses much simpler. I don’t have to worry about misplaced receipts or filling out long Excel sheets. The automated workflows, real-time policy checks, and clear visibility into spending really help in saving time and improving accuracy. Overall, it’s made expense management a lot smoother and more transparent.

  ### 4. How It help me manage the entire expense with Zoho Expense

**Rating:** 4.5/5.0 stars

**Reviewed by:** Omkar S. | Team lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about Zoho Expense?**

What are basically like about zero expenses is that it helps me manage all my expenses very effortlessly. The best feature is the automatic scanning, which saves a lot of time by pulling in all the details that I need. The mobile app is very intuitive. I'm sorry easy to use as well, it's also very great and smooth with other tools and other books. Overall, it's like pretty simple to use as it reduces a lot of hassle.

**What do you dislike about Zoho Expense?**

Even though it's a great tool, there are a few aspects I don't like. For instance, some of the more advanced features are only accessible in the higher-tier plans, which feels quite limiting for smaller teams. The interface is clean, but at times it can feel a bit overwhelming when you're just starting to learn it. I also find that the desktop version runs a little slowly. Overall, it's still a good product, but it could benefit from greater clarity.

**What problems is Zoho Expense solving and how is that benefiting you?**

So basically help me to understand about the entire spend of a team and how they are spending and where we are putting a lot of money and what is the ROI of it. It also help me track down. What is the result of the money that has spent it also helped me to finalise the areas where I have to work more and I have to reduce my expenses and it also helps me to understand like how I can manage my entire money so that I can get the ROI that I need from the invested amount of money.

  ### 5. Seamless Zoho Integrations for a Smooth Transition

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amey R. | Manager - Business Development &amp; Retail, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2026

**What do you like best about Zoho Expense?**

The integrations through other zoho apps for seemless transition

**What do you dislike about Zoho Expense?**

the pricing of the module is too high and the functionality is still need to improve.

**What problems is Zoho Expense solving and how is that benefiting you?**

the petty cash management and other things

  ### 6. Export Expenses and Photos into One PDF—So Convenient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Zoho Expense?**

I like the feature where you can export all your expenses with all the photos in one single pdf

**What do you dislike about Zoho Expense?**

I have been using it for two weeks and until now there is nothing I dislike

**What problems is Zoho Expense solving and how is that benefiting you?**

Getting track of all my small expenses

  ### 7. Automatic Expense Categorization That Really Delivers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andriy L. | Snr. Director, Global Customer Success &amp; Technical Services, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** April 05, 2026

**What do you like best about Zoho Expense?**

The automatic categorization of expenses is very useful.

**What do you dislike about Zoho Expense?**

It doesn’t handle bulk expense attachments very well, and it fails intermittently.

**What problems is Zoho Expense solving and how is that benefiting you?**

Expense management and reimbursement.

  ### 8. Simple, Clean Interface with Fast Reporting and Reliable Receipt Scanning

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amit C. | Project Associates, Enterprise (> 1000 emp.)

**Reviewed Date:** March 22, 2026

**What do you like best about Zoho Expense?**

How simple it is to use. Creating reports feels quick, receipt scanning works well and the interface is clean. Automates approval.

**What do you dislike about Zoho Expense?**

Some advanced workflows feel limited especially for complex approvals or large organizations. Sometimes the mobile app lags or misreads receipts .

**What problems is Zoho Expense solving and how is that benefiting you?**

Hassle free of tracking spending saving receipts and getting reimbursed. It keeps everything in one place auto captures receipts and routes approvals quickly.

  ### 9. Easy Expense Management with Smooth Integration

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sargam B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Zoho Expense?**

I like Zoho Expense for its ease of use, which makes managing expenses straightforward. I also appreciate the direct integration with Zoho Books, which helps streamline the process.

**What do you dislike about Zoho Expense?**

Maybe a dedicated POC for any issues

**What problems is Zoho Expense solving and how is that benefiting you?**

I use Zoho Expense for managing expenses of my company cards. It directly integrates with Zoho Books and is easy to use.

  ### 10. Intuitive Bulk Expense Claims, But Takes Time to Get Used To

**Rating:** 3.5/5.0 stars

**Reviewed by:** Gabriel L. | finance director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about Zoho Expense?**

Seems intuitive, bulk expense claims and it inculdes approvers.

**What do you dislike about Zoho Expense?**

It takes a bit of time to get used to it. Also didn't import my company Amex card automatically like Expensify did.

**What problems is Zoho Expense solving and how is that benefiting you?**

submitting expenses

  ### 11. Easy to Use and Fills My Accounting Needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** habib a. | Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2026

**What do you like best about Zoho Expense?**

It’s easier to use, and it fills my accounting needs.

**What do you dislike about Zoho Expense?**

The subscription. I’m not a fan of having to pay for subscriptions.

**What problems is Zoho Expense solving and how is that benefiting you?**

My acccounting needs. it helps us keep track of our expenses

  ### 12. User-Friendly Receipt and Expense Tracking That Keeps Us Organized

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2026

**What do you like best about Zoho Expense?**

The user-friendly interface and the ability to easily capture receipts and expenses make it simple to stay organized.

**What do you dislike about Zoho Expense?**

The only thing that really stands out to me is that it can’t integrate with the QuickBooks Simple Start program.

**What problems is Zoho Expense solving and how is that benefiting you?**

It helps me track and categorize my expenses in a clear, organized way.

  ### 13. Zoho Expense Makes Receipt Scanning and Categorization Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2026

**What do you like best about Zoho Expense?**

I like how Zoho Expense automates receipt scanning and categorization, so employees spend less time on admin and we get cleaner, more accurate data for reporting and audits.

**What do you dislike about Zoho Expense?**

Live transaction feeds needs more support and details on how it can be seamless for users to implement and set up

**What problems is Zoho Expense solving and how is that benefiting you?**

Expense management tracking and corporate card transactions

  ### 14. Easy and Reliable Expense Management Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Raghavendra P. | Software Engineer l, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2026

**What do you like best about Zoho Expense?**

I like Zoho Expense because it makes expense tracking very easy and organized. The automated receipt scanning and approval workflow save a lot of time.

**What do you dislike about Zoho Expense?**

Sometimes the mobile app feels slow and takes time to sync data. A few advanced features are also difficult to understand for new users.

**What problems is Zoho Expense solving and how is that benefiting you?**

Zoho Expense solves the problem of manual expense tracking by automating receipt scanning and report creation. This saves time and reduces errors, making it easier to manage and submit expenses quickly.

  ### 15. Simple, Cloud-Based, and Mobile-Friendly Managed Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about Zoho Expense?**

Simplicity, Cloud-Based, Managed solution, Mobile-Friendly app.

**What do you dislike about Zoho Expense?**

nothing particular to be mentioned, maybe adding approval manager more clearly

**What problems is Zoho Expense solving and how is that benefiting you?**

digital mind asset, unique solution connected to accounting Books. Make easy communications

  ### 16. GREAT SOFTWARE BUT NOT BUDGET FRIENDLY FOR MULTIPLE COUNTRIES OPERATIONS

**Rating:** 3.5/5.0 stars

**Reviewed by:** Teo H. | OWNER, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2026

**What do you like best about Zoho Expense?**

iT IS REALY STREAMLINED AND EASY TO USE, IT HAS ALL REPORTING FUNCTIONS WORKING PERFECTLY

**What do you dislike about Zoho Expense?**

AS A COMPANY WITH MULTIPLE BRANCHES IN MULTIPLE COUNTRIES HAVING TWO SUBSCRIPTIONS IS VERY EXPENSIVE TO OPERATE

**What problems is Zoho Expense solving and how is that benefiting you?**

FOR KEEPING TRACK OF ALL EXPENSES RELATED TO TRAVEL AND OPERATIONS

  ### 17. First time user but I am Satisfied

**Rating:** 5.0/5.0 stars

**Reviewed by:** Coregenix T. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2025

**What do you like best about Zoho Expense?**

The easiest way to record the expenses and options to track the milage also.

**What do you dislike about Zoho Expense?**

It is tough for the first time user to uderstand and categories the sections to record the expenses. The Charges for the subscription is bit higher.

**What problems is Zoho Expense solving and how is that benefiting you?**

We used to keep the rack of the employee traveling and expenses they use to add , but Zoho expenses has resolved our that issue by giving us option to fix the milage rates and check over the kms driven by our employee

  ### 18. Keeps Expenses Organized for Effortless Monthly Reporting and Tax Time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2026

**What do you like best about Zoho Expense?**

It helps keep expenses organized for monthly reporting and for tax time.

**What do you dislike about Zoho Expense?**

Sometimes I run into customizations that take me a little longer to complete.

**What problems is Zoho Expense solving and how is that benefiting you?**

Organization of expenses for forecasting and tax purposes.

  ### 19. Perfect fit for our needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2025

**What do you like best about Zoho Expense?**

There are many apps that allow receipt scanning and submission. I trialed Expensify extensively to see if we could make it work for our team. They have some budgeting options. But it was clearly an afterthought for the overall implementation of the process and it had limited practical benefit in the overall management of the expense process.

With Zoho Expense, it just seems to work how I would expect an app like this to work. From adding expenses easily to receipt itemization, integration with company and personal credit cards, customization of the tax calculations (to calculate the charity tax rebate here in Canada... this would have been a dealbreaker if it didn't work), advances, multiple levels of review and approval, and of course the flexible budgeting options.

We're going to do a trial run to start. But I anticipate our team is going to love using Zoho Expense for expense submissions. Finally they can get away from printed Excel sheets and paper receipts.

**What do you dislike about Zoho Expense?**

The biggest hang up I could find in testing out Zoho Expense is the lack of 'receipt stitching'. We run a food bank out of our church and when we need to buy groceries for our neighbours, the receipt paper can get very, very long. With the built-in receipt capture tool in the app, I would have to take one picture from the top of a ladder to get the whole receipt captured properly. You can capture multiple 'pages'. But because the app doesn't stitch the images together as one afterwards, if there's any attempt to itemize the receipt, you'll have duplicate items listed unless you somehow manage to perfectly capture the next set of receipt lines in each image. Thus, I've resolved we'll have to use something like Microsoft Lens to capture a long document and have the images stitched together. Then you can import that image into Zoho Expense. It should work fine. It's just very unnecessary to have to use a separate app when this could be built-in to Expense.

**What problems is Zoho Expense solving and how is that benefiting you?**

We currently process all expenses using paper. This app will help our organization move to a paperless expense submission process, on top of streamlining approvals, and giving better insight into budget vs. actual expenses.

  ### 20. Easy Expense Tracking for Work Phone Bills and More

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kabir S. | Media Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Zoho Expense?**

Expenses for phone bill and others for work

**What do you dislike about Zoho Expense?**

I’m not sure yet this is my first time using

**What problems is Zoho Expense solving and how is that benefiting you?**

I really have no idea yet

  ### 21. Smooth software for less than the competitors

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cory S. | Utility Solution Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2025

**What do you like best about Zoho Expense?**

The software works well and has a clean interface. The auto capture feature functions smoothly, and I also appreciate that the software is very inexpensive.  Quick and easy to download the app on my phone so I can use it on the go anytime and easy to create a report to send out.

**What do you dislike about Zoho Expense?**

The process of outputting the data could be made easier.

**What problems is Zoho Expense solving and how is that benefiting you?**

Independent Contractor tracking expenses for the different companies I contract for.  I take trips regularly and being able to sort the expenses quickly and painlessly and then generate a clean, good looking report is super helpful.

  ### 22. Easy to Use with Great Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chadi S. | IT MANAGER, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2026

**What do you like best about Zoho Expense?**

EASE OF USE
GREAT SUPPORT
EASY TO CONFUIGRE

**What do you dislike about Zoho Expense?**

SAML login not well established
ITEMS MODULE DOSENT HAVE PICTURES OF THE ITEM

**What problems is Zoho Expense solving and how is that benefiting you?**

expense reporting was a big issue for us, however now all in plce

  ### 23. Super Customizable CRM–Calendar Linking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anne B. | Owner, Content Creator, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2026

**What do you like best about Zoho Expense?**

super customizable. great linking of crm and calendar

**What do you dislike about Zoho Expense?**

not very intuitive. large learning curve

**What problems is Zoho Expense solving and how is that benefiting you?**

Connection and automation between calendar, CRM, and expenses

  ### 24. Very Easy to Use—the Best Option I’ve Had Yet

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about Zoho Expense?**

It is very easy to use.  Best option I've had yet.

**What do you dislike about Zoho Expense?**

Don't really have any complaints at this time

**What problems is Zoho Expense solving and how is that benefiting you?**

accounting is more seamless

  ### 25. Cost-Effective but Clunky and Hard to Use

**Rating:** 1.5/5.0 stars

**Reviewed by:** Cordell S. | Operations Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2026

**What do you like best about Zoho Expense?**

I find Zoho Expense a cheap solution for expense reporting needs. It's easy to send emails for individual logins.

**What do you dislike about Zoho Expense?**

I find the entire app very clunky and unintuitive. Uploading receipts does not work correctly, and making groups of receipts is very hard. It's also a hard-to-teach software.

**What problems is Zoho Expense solving and how is that benefiting you?**

Zoho Expense helps me categorize and group expenses cost-effectively, but I find the app clunky and unintuitive. Uploading receipts and grouping them is difficult, and it's challenging to teach.

  ### 26. Seamless Zoho Books Integration with Excellent Reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2026

**What do you like best about Zoho Expense?**

how it links to Zoho Books and the reports it creates

**What do you dislike about Zoho Expense?**

The app could be a bit more user friendly. LInking the expense should be more automated

**What problems is Zoho Expense solving and how is that benefiting you?**

Manual labour to process expense claims and post them on the bookkeeping side.

  ### 27. Perfect for Recording Expenses—So Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2026

**What do you like best about Zoho Expense?**

It’s perfect for recording expenses, and it’s never been this easy before.

**What do you dislike about Zoho Expense?**

Sometimes it feels overwhelming to navigate through the application, and finding what I need can take longer than expected.

**What problems is Zoho Expense solving and how is that benefiting you?**

recording and registering my expenses

  ### 28. Great for managing expenses and receipts.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2025

**What do you like best about Zoho Expense?**

Zoho expense is very easy to use and the app works great on the go and for uploading receipts on the spot. The website is well laid out and easy to navigate, and I love that it creates PDFs of my expense reports to easily send to my accountant. Would definitely recommend checking out Zoho to see if it fits your needs.

**What do you dislike about Zoho Expense?**

Zoho expense has worked well for me and I don't have any complaints at the moment.

**What problems is Zoho Expense solving and how is that benefiting you?**

Tracking expenses and uploading receipts.

  ### 29. Organizing my team's expenses is much easier now

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bronwyn B. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2025

**What do you like best about Zoho Expense?**

I like how simple it makes expense tracking and reimbursements.
It’s super helpful to be able to scan receipts on my phone and have the system automatically fill in the details. It saves a significant amount of time and reduces errors. I also like how easy it is to set spending limits for the team and get real-time reports, it helps us stay on budget and make quicker decisions. The mobile app works smoothly, and the integration with other tools like Zoho Books is a big plus.

**What do you dislike about Zoho Expense?**

Sometimes, the user interface feels a bit cluttered, especially for new users.
There are a lot of features, which is great, but it can be a little overwhelming at first. Also, the approval workflow could be a bit more customizable — we've had to adapt our process slightly to fit the system. It’s not a dealbreaker, but something to keep in mind if you have very specific internal procedures.

**What problems is Zoho Expense solving and how is that benefiting you?**

Zoho Expense helps solve the problem of manual expense tracking and confusing reimbursement processes. It saves me time by automating expense reports and ensures accuracy, which helps our company stay on budget and maintain clear financial records

  ### 30. Easy Receipt Uploads, but the Site Is Hard to Navigate

**Rating:** 3.0/5.0 stars

**Reviewed by:** Lauren L. | Senior Talent Acquisition Recruiter, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 19, 2026

**What do you like best about Zoho Expense?**

You can upload your receipts easily, there's little issue when uploading

**What do you dislike about Zoho Expense?**

It's not user friendly, it's very hard to navigate the site

**What problems is Zoho Expense solving and how is that benefiting you?**

We used to submit our expenses via a spreadsheet, which was very time consuming, and Zoho offers a quicker way.

  ### 31. Excellent Tool Once Set Up

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mabel A. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2025

**What do you like best about Zoho Expense?**

I love how easy it is to sync with Zoho books and also the fact I can easily capture receipts.

**What do you dislike about Zoho Expense?**

The initial setup was a bit complex. Also, the need for a higher-tier subscription to access advanced features.

**What problems is Zoho Expense solving and how is that benefiting you?**

It helps with easy expense logging and tracking. It just makes my business bookkeeping was smoother and easier.

  ### 32. User-Friendly Setup That Saves Tons of Time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2026

**What do you like best about Zoho Expense?**

Everything is very user-friendly and easy to set-up. As for users, it's even easier for them and it's a huge time-efficient tool. For companies with lots of expenses, it's the way to go ! Customer support is very responsive and whichever question you ask, they will give you a detailed answer.

**What do you dislike about Zoho Expense?**

It's not a big thing, but some information can't be exported, which makes migrations manual and time consuming. For example, Page Layout needs to be created one by one.

**What problems is Zoho Expense solving and how is that benefiting you?**

It helps our organization track expenses and reconcile with our accounting department. It's a great way to keep track of who spends what,  where, when, and why?

  ### 33. Automation is invaluable for small team businesses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Beleza C. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2025

**What do you like best about Zoho Expense?**

The Zoho ecosystem all linking together makes life so much simpler and speeds up generic mundane tasks that take up a lot of time enabling you to focus on other aspects of running a business.

**What do you dislike about Zoho Expense?**

It's very focused towards owners controlling staff expenses. Would be nice to have an option that you toggle to say you're the sole user and so all reports automatically approved etc instead of the hassle of finding the correct settings. This is only time consuming as they offer so many setting customisations which in of itself is a good thing.

**What problems is Zoho Expense solving and how is that benefiting you?**

Receipt scanning and matching to Books software

  ### 34. Easy to use and it actually works!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tyler A. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2025

**What do you like best about Zoho Expense?**

I was using Expensify for 8 months and I REALLY wanted that platform to work well, but I had continuous issues with the app and with customer support. I needed something to work immediately and took a chance with Zoho...and it worked with no issues. I've only used it for a short time, but it's been very useful and does exactly what it's supposed to do with no glitching. Capture receipt, categorize, assign it to a report, export to excel pdf, etc. Thank you!

**What do you dislike about Zoho Expense?**

Nothing so far. Everything has been good. I have yet to use customer support (which IMO is a great thing) so I can't comment on that. Overall I am satisfied!

**What problems is Zoho Expense solving and how is that benefiting you?**

It has provided a place for all expenses for a given event, project, etc to be consolidated in one place AND the ability to publish reports on that information. A huge time saver.

  ### 35. Great app, would love one additional feature

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2026

**What do you like best about Zoho Expense?**

Streamlines expense approvals which frees up valuable time for us.

**What do you dislike about Zoho Expense?**

The one feature that would be huge that's hard to find in an expensing apps: The ability to automatically match when there are multiple charges for one receipt, or multiple receipts for one charge. This functionality would be huge for us!

**What problems is Zoho Expense solving and how is that benefiting you?**

Doing expense approvals by hand is time consuming and cumbersome. Zoho Expense helps reduce that burden.

  ### 36. User-Friendly Experience from Start to Finish

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about Zoho Expense?**

User friendly experience - easy to navigate and fast.

**What do you dislike about Zoho Expense?**

Would be great to receive a notification any a report is submitted.

**What problems is Zoho Expense solving and how is that benefiting you?**

Easy expense tracking and syncing with accounting system.

  ### 37. Zoho Expense: Simple and Efficient, But Needs Faster Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kenneth V.

**Reviewed Date:** October 14, 2025

**What do you like best about Zoho Expense?**

I am thrilled with my experience using Zoho Expense, finding it exceptionally easy to set up without the need for tutorials. The filing of expense reports is straightforward and smooth, thanks to the simple, straightforward GUI and outstanding features. These traits make it highly valuable for me.

**What do you dislike about Zoho Expense?**

{"The scanning of receipts is slower than I expected, impacting my workflow efficiency.","The customer support response time isn't as fast as I would like when using email. I haven't tried calling, but the email support was slower than my expectations."}

**What problems is Zoho Expense solving and how is that benefiting you?**

I use Zoho Expense to easily record expenses and file reports, reducing employee workload, streamlining approvals, and making the process smooth and efficient.

  ### 38. Zoho Expense for Small Business

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aman K. | Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2025

**What do you like best about Zoho Expense?**

The OCR reader and ease of upload is the best thing possible. Further, Seamless integration with Zoho Books is awesome. Easy to use and implement makes it an all rounder.

**What do you dislike about Zoho Expense?**

Ability to auto detect the card details used in the invoice for payment should make this a super App.

**What problems is Zoho Expense solving and how is that benefiting you?**

It benefits me in keeping track of invoices for small payments made and on the go no brainer app.

  ### 39. Easy to Use, Flexible Setup, and Strong Reporting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2026

**What do you like best about Zoho Expense?**

Easy to use and flexible setup
Good reporting

**What do you dislike about Zoho Expense?**

Would prefer not to have some of the required fields for submitting claims

**What problems is Zoho Expense solving and how is that benefiting you?**

Promotes better record keeping

  ### 40. I like it more than Expensify!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Boo W. | novelist, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2026

**What do you like best about Zoho Expense?**

far easier than Expensify for my small business.

**What do you dislike about Zoho Expense?**

I could still embrace a simpler layout. I often have to google how to find things on the website.

**What problems is Zoho Expense solving and how is that benefiting you?**

I love how it reads receipts and helps me categorize them.

  ### 41. Effortlessly Easy and Reliably Efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Monica K.

**Reviewed Date:** December 07, 2025

**What do you like best about Zoho Expense?**

I use Zoho Expense to keep copies of all my business receipts, and it's great because I can access them from anywhere. I can print receipt reports too, which is really helpful. The software is easy to use, and the initial setup was very, very easy. I also appreciate the price.

**What do you dislike about Zoho Expense?**

N/A

**What problems is Zoho Expense solving and how is that benefiting you?**

I use Zoho Expense to keep copies of all my business receipts online. It's accessible from anywhere, allows me to print receipt reports, and is easy to use.

  ### 42. Easy to use, but response times could be improved

**Rating:** 3.5/5.0 stars

**Reviewed by:** Javo S. | Gerente Cuentas Claves / 3M, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2025

**What do you like best about Zoho Expense?**

It is easy to fill out the expense reports every month.

**What do you dislike about Zoho Expense?**

The response times from the platform staff are very high.

**What problems is Zoho Expense solving and how is that benefiting you?**

The paydays are very high and if any of the approvers are not up to date, it can delay the payment by a month.

  ### 43. Easy to Use and Great Value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2026

**What do you like best about Zoho Expense?**

It’s easy to use esp the auto-scan function, and the price is more reasonable than other alternatives. I switched to Zoho expense from another app, and I plan to keep using it.

**What do you dislike about Zoho Expense?**

Not all currencies are available. Other than that, it's good!

**What problems is Zoho Expense solving and how is that benefiting you?**

As a solopreneur, this saves me a lot of time by helping me keep my expenses properly recorded before I send all the information to my accountant.

  ### 44. Nothing to Hate—A Product I Love

**Rating:** 5.0/5.0 stars

**Reviewed by:** Claudia S. | Admisnistator, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2026

**What do you like best about Zoho Expense?**

It's intuitive, its easy to creat reports and load expenses.

**What do you dislike about Zoho Expense?**

Nothing to change. Its intuitive and easy to understand.

**What problems is Zoho Expense solving and how is that benefiting you?**

Zoho Expense help us to collect all the tickets of all our consultants.

  ### 45. Pleasantly Surprised

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Zoho Expense?**

My company is still only in the free trial phase as we decide what expense platform to use, but so far Zoho has had every feature we need. I appreciate the data visualizations that are built in, as well as the travel features and budgets.

**What do you dislike about Zoho Expense?**

While there are many great features in Zoho, it can be hard to find them sometimes due to unclear category titles. It can require a lot of clicking around to find the right section, particularly in the beginning.

**What problems is Zoho Expense solving and how is that benefiting you?**

The customer support has been very good so far, and it seems to be a great way of tracking receipts.

  ### 46. OVERALL USAGE OF THIS PRODUCT WAS EXTREMELY GOOD

**Rating:** 5.0/5.0 stars

**Reviewed by:** JAYAMMA K ENTERPRISES . | Accounts Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2025

**What do you like best about Zoho Expense?**

Zoho Expense reviews highlight its user-friendliness, time-saving automation through features like receipt scanning (OCR), and integration capabilities with other Zoho products and accounting software

**What do you dislike about Zoho Expense?**

I DONT FIND ANY NEGATIVE ISSUES IN THIS SOFTWARE

**What problems is Zoho Expense solving and how is that benefiting you?**

IT HELPS ME TO KEEP A TRACK ON MY COLLEGUE EXPENSES AND WHAT WE SPEND FOR THE ORGANIZATION

  ### 47. simple and elegant

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chinnayya M. | NA, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2026

**What do you like best about Zoho Expense?**

This helps to organise the expenses in a better way

**What do you dislike about Zoho Expense?**

provide customization option more flexible

**What problems is Zoho Expense solving and how is that benefiting you?**

tracking the expenses and payments

  ### 48. Zoho Expense has been a game-changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael F. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2025

**What do you like best about Zoho Expense?**

It makes tracking business travel costs simple and stress-free. Scanning receipts takes seconds, everything gets categorized automatically, and the reports are clean and professional. No more lost receipts or guessing what I spent money on—Zoho keeps it all organized in one place.

**What do you dislike about Zoho Expense?**

None. It's almost perfect - I use Zoho for automation and CRM, as well for my bookkeeping.

**What problems is Zoho Expense solving and how is that benefiting you?**

Expense tracking is a universal headache. Zoho build a system that works in real time, so you don’t have to reconstruct it from memory weeks later.

  ### 49. Comprehensive App Suite, But May Be Overwhelming for Small Teams

**Rating:** 3.5/5.0 stars

**Reviewed by:** Job R. | producer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2025

**What do you like best about Zoho Expense?**

Its very complete, massive amount of apps available for the whole company

**What do you dislike about Zoho Expense?**

It may be a bit too extensive, especially for smaller companies

**What problems is Zoho Expense solving and how is that benefiting you?**

quick reimbursements, quick VAT overviews and a good overview of cashflow

  ### 50. Brief but postive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amy H. | Director of Programs &amp; Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2025

**What do you like best about Zoho Expense?**

We haven't used Zoho Expense long, but it's far cheaper than the previous app we were using (Expensify), and seems to provide all of the same functionalities that we needed. So far it has been easy to set up and easy to use.

**What do you dislike about Zoho Expense?**

Their mileage tracking is not quite as robust as our previous solution (expensify), it would be nice if we could enter multiple map points for a single trip instead of each trip being limited to two map points.

**What problems is Zoho Expense solving and how is that benefiting you?**

Needed a cheap (we're a non-profit) and effective way to track and approve expenses and mileage that integrates easily with QBO. We also wanted a software that would allow free user slots for admins (no expense reports, just there to approve or integrate with Quickbooks). We're saving over $1000 per year by switching and the team's experience of submitting expenses is the same or better.


## Zoho Expense Discussions
  - [What is Zoho Expense used for?](https://www.g2.com/discussions/zoho-expense-what-is-zoho-expense-used-for) - 1 comment, 1 upvote
  - [The voucher numbering system inline with Zoho expenses](https://www.g2.com/discussions/the-voucher-numbering-system-inline-with-zoho-expenses) - 1 comment, 1 upvote
  - [Zoho Academy ?](https://www.g2.com/discussions/zoho-academy) - 1 comment, 1 upvote
  - [How do is best track the expense with respect to the projects?](https://www.g2.com/discussions/how-do-is-best-track-the-expense-with-respect-to-the-projects) - 1 comment, 1 upvote
  - [How do I enter expenses and get approval without necessarily creating new reports](https://www.g2.com/discussions/how-do-i-enter-expenses-and-get-approval-without-necessarily-creating-new-reports) - 1 comment, 1 upvote

- [View Zoho Expense pricing details and edition comparison](https://www.g2.com/products/zoho-expense/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-04+20%3A23%3A53+-0500&secure%5Bsession_id%5D=a58212df-21bf-4d93-ba48-d44667607e5b&secure%5Btoken%5D=89dab99adc99afc2bd22f8dd89eed7c064e5b6be015a2fe5fba12191bf149cf5&format=llm_user)
## Zoho Expense Integrations
  - [ERPNext](https://www.g2.com/products/erpnext/reviews)
  - [G-P](https://www.g2.com/products/g-p/reviews)
  - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews)
  - [KanBo](https://www.g2.com/products/kanbo/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Zoho Analytics](https://www.g2.com/products/zoho-analytics/reviews)
  - [Zoho Books](https://www.g2.com/products/zoho-books/reviews)
  - [Zoho Campaigns](https://www.g2.com/products/zoho-campaigns/reviews)
  - [Zoho Creator](https://www.g2.com/products/zoho-creator/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)
  - [Zoho Invoice](https://www.g2.com/products/zoho-invoice/reviews)
  - [Zoho Payroll](https://www.g2.com/products/zoho-payroll/reviews)
  - [Zoho People](https://www.g2.com/products/zoho-people/reviews)
  - [Zoho Projects](https://www.g2.com/products/zoho-projects/reviews)
  - [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews)

## Zoho Expense Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Credit Card Integration

**Setup**
- Vehicles
- Employees
- Travel Types
- Locations

**Expense Reporting**
- Expense Automation
- Integration
- Compliance
- Mobile Functionality

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Ease of Booking
- Itinerary Management
- Trip Notifications
- Advanced Integrations

**Tracking**
- Mileage
- Logs
- Automation

**Approval **
- Rules
- Workflows
- Submit

**Reimbursement**
- Reimbursement
- Expenses
- Workflows

**AI - Travel Management**
- Personalization
- Predictive Analytics
- Cost Savings
- Efficiency
- Real-Time Assistance

**Client Invoicing**
- Electronic Payments
- Project Accounting / Revenue Recognition

**Platform - Mileage Tracking**
- Reporting
- Customer Support

**Agentic AI - Travel Management**
- Autonomous Task Execution
- Proactive Assistance

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Agentic AI - Mileage Tracking**
- Autonomous Task Execution
- Adaptive Learning

**Employee Risk Management**
- Emergency Assistance Integration
- Policy Enforcement & Compliance
- Traveler Tracking
- Risk Alerts & Safety Notifications

**Mobile**
- Receipt Capture
- Mileage Tracking
- Travel Itinerary and Flight Status Updates

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow

**Sustainability & Reporting**
- Sustainability Reporting
- Green Travel Recommendations
- Carbon Emissions Tracking

**Administration**
- PCI Regulation Compliant

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Offline

## Top Zoho Expense Alternatives
  - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (9,141 reviews)
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,047 reviews)
  - [Expensify](https://www.g2.com/products/expensify/reviews) - 4.5/5.0 (5,657 reviews)

