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Best ServiceNow Marketplace Apps

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

The ServiceNow Store apps category includes a diverse range of applications designed to extend the functionality of the ServiceNow platform. These apps cater to various industries and business needs, offering solutions that enhance compliance, streamline IT operations, improve customer service, and optimize asset management. By integrating seamlessly with ServiceNow, these applications provide specialized features such as automated regulatory updates, network security change management, system health monitoring, and privileged access control. They enable organizations to address specific challenges, improve operational efficiency, and ensure compliance with industry standards.

To qualify for inclusion in the ServiceNow Store Apps category, a product must:

Have features and use cases that do not fit into existing marketplace apps categories
Integrate seamlessly with the ServiceNow platform to enhance its core functionalities
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Featured ServiceNow Marketplace Apps At A Glance

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
423 Listings in ServiceNow Store Apps Available
Entry Level Price:Starting at $24.90
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

    Users
    • Software Engineer
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TeamViewer is a system for remote communications, designed to facilitate the management and organization of professional projects.
    • Users frequently mention the ease of implementation, versatility with different operating systems, and the responsiveness of the customer support team.
    • Users reported issues with high pricing for small businesses or individual users, dependency on internet quality for connection speed, and limitations in the free version.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TeamViewer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    518
    Remote Access
    428
    Remote Control
    343
    Easy Access
    278
    Remote Work
    277
    Cons
    Connection Issues
    181
    Connectivity Issues
    147
    Expensive
    138
    Slow Performance
    134
    Remote Access Issues
    122
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TeamViewer features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    ServiceNow Integration
    Average: 8.8
    9.1
    Ease of Setup
    Average: 8.7
    9.3
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    48,257 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,701 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users
  • Software Engineer
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TeamViewer is a system for remote communications, designed to facilitate the management and organization of professional projects.
  • Users frequently mention the ease of implementation, versatility with different operating systems, and the responsiveness of the customer support team.
  • Users reported issues with high pricing for small businesses or individual users, dependency on internet quality for connection speed, and limitations in the free version.
TeamViewer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
518
Remote Access
428
Remote Control
343
Easy Access
278
Remote Work
277
Cons
Connection Issues
181
Connectivity Issues
147
Expensive
138
Slow Performance
134
Remote Access Issues
122
TeamViewer features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
9.3
ServiceNow Integration
Average: 8.8
9.1
Ease of Setup
Average: 8.7
9.3
Value
Average: 8.8
Seller Details
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
48,257 Twitter followers
LinkedIn® Page
www.linkedin.com
2,701 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Azure Pipelines is a cloud-based service within Microsoft's Azure DevOps suite that automates the processes of building, testing, and deploying software. It integrates continuous integration (CI) and

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 39% Enterprise
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Azure Pipelines Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    25
    Integrations
    16
    Deployment
    15
    Automation
    14
    Features
    11
    Cons
    Complexity
    13
    Learning Curve
    12
    Confusing Interface
    7
    Difficult Navigation
    5
    Expensive
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Azure Pipelines features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    8.4
    Ease of Setup
    Average: 8.7
    10.0
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,088,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226,132 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Azure Pipelines is a cloud-based service within Microsoft's Azure DevOps suite that automates the processes of building, testing, and deploying software. It integrates continuous integration (CI) and

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 39% Enterprise
  • 34% Mid-Market
Azure Pipelines Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
25
Integrations
16
Deployment
15
Automation
14
Features
11
Cons
Complexity
13
Learning Curve
12
Confusing Interface
7
Difficult Navigation
5
Expensive
5
Azure Pipelines features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
8.4
Ease of Setup
Average: 8.7
10.0
Value
Average: 8.8
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,088,873 Twitter followers
LinkedIn® Page
www.linkedin.com
226,132 employees on LinkedIn®
Ownership
MSFT
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    84
    Debugging
    53
    Insights
    47
    Features
    44
    Monitoring
    44
    Cons
    Learning Curve
    43
    Missing Features
    39
    Complexity
    29
    UX Improvement
    26
    Learning Difficulty
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dynatrace features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    ServiceNow Integration
    Average: 8.8
    8.4
    Ease of Setup
    Average: 8.7
    9.3
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dynatrace
    Year Founded
    2005
    HQ Location
    Boston, MA
    Twitter
    @Dynatrace
    18,645 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,800 employees on LinkedIn®
    Ownership
    NYSE: DT
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 23% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
84
Debugging
53
Insights
47
Features
44
Monitoring
44
Cons
Learning Curve
43
Missing Features
39
Complexity
29
UX Improvement
26
Learning Difficulty
25
Dynatrace features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.5
ServiceNow Integration
Average: 8.8
8.4
Ease of Setup
Average: 8.7
9.3
Value
Average: 8.8
Seller Details
Seller
Dynatrace
Year Founded
2005
HQ Location
Boston, MA
Twitter
@Dynatrace
18,645 Twitter followers
LinkedIn® Page
www.linkedin.com
5,800 employees on LinkedIn®
Ownership
NYSE: DT
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The AWS Managed Services (AMS) Integration App is designed to seamlessly connect AWS Managed Services with the ServiceNow platform, enhancing operational efficiency and visibility. Key Features and F

    Users
    • Consultant
    Industries
    • Information Technology and Services
    • Accounting
    Market Segment
    • 48% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AWS Managed Services (AMS) Integration App Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Easy Integrations
    31
    Automation
    27
    Customer Support
    20
    Solutions
    19
    Cons
    Complexity
    29
    Expensive
    24
    Lack of Customization
    15
    Pricing Issues
    13
    Integration Issues
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AWS Managed Services (AMS) Integration App features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    ServiceNow Integration
    Average: 8.8
    8.4
    Ease of Setup
    Average: 8.7
    8.5
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,220,069 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    152,002 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

The AWS Managed Services (AMS) Integration App is designed to seamlessly connect AWS Managed Services with the ServiceNow platform, enhancing operational efficiency and visibility. Key Features and F

Users
  • Consultant
Industries
  • Information Technology and Services
  • Accounting
Market Segment
  • 48% Small-Business
  • 33% Mid-Market
AWS Managed Services (AMS) Integration App Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Easy Integrations
31
Automation
27
Customer Support
20
Solutions
19
Cons
Complexity
29
Expensive
24
Lack of Customization
15
Pricing Issues
13
Integration Issues
11
AWS Managed Services (AMS) Integration App features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.3
ServiceNow Integration
Average: 8.8
8.4
Ease of Setup
Average: 8.7
8.5
Value
Average: 8.8
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,220,069 Twitter followers
LinkedIn® Page
www.linkedin.com
152,002 employees on LinkedIn®
Ownership
NASDAQ: AMZN
(727)4.5 out of 5
Optimized for quick response
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    xMatters end-to-end incident management platform automates each step of the incident lifecycle—from event to resolution—reducing the frequency, duration, and cost of critical service disruptions. xMat

    Users
    • Software Engineer
    • Incident Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 62% Enterprise
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • xMatters Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alerting System
    76
    Ease of Use
    66
    Alert Management
    65
    Automation
    49
    Notifications
    48
    Cons
    Complexity
    33
    Learning Curve
    25
    Alert Issues
    19
    Complex Setup
    19
    Difficult Setup
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • xMatters features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    ServiceNow Integration
    Average: 8.8
    8.9
    Ease of Setup
    Average: 8.7
    9.3
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2002
    HQ Location
    Vienna, VA
    Twitter
    @Everbridge
    4,782 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,580 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

xMatters end-to-end incident management platform automates each step of the incident lifecycle—from event to resolution—reducing the frequency, duration, and cost of critical service disruptions. xMat

Users
  • Software Engineer
  • Incident Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 62% Enterprise
  • 26% Mid-Market
xMatters Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alerting System
76
Ease of Use
66
Alert Management
65
Automation
49
Notifications
48
Cons
Complexity
33
Learning Curve
25
Alert Issues
19
Complex Setup
19
Difficult Setup
19
xMatters features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
9.3
ServiceNow Integration
Average: 8.8
8.9
Ease of Setup
Average: 8.7
9.3
Value
Average: 8.8
Seller Details
Company Website
Year Founded
2002
HQ Location
Vienna, VA
Twitter
@Everbridge
4,782 Twitter followers
LinkedIn® Page
www.linkedin.com
1,580 employees on LinkedIn®
(2,501)4.4 out of 5
Optimized for quick response
View top Consulting Services for Talkdesk
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)—a new category and platform designed to automate the full complexity of modern customer journeys. CXA re

    Users
    • Supervisor
    • Team Lead
    Industries
    • Consumer Services
    • Computer Software
    Market Segment
    • 60% Mid-Market
    • 20% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Talkdesk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    188
    Efficiency
    113
    Features
    112
    Call Management
    102
    Helpful
    97
    Cons
    Call Issues
    66
    Technical Issues
    42
    Missing Features
    37
    Connection Issues
    33
    Poor Connectivity
    31
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Talkdesk features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    ServiceNow Integration
    Average: 8.8
    8.8
    Ease of Setup
    Average: 8.7
    9.4
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Talkdesk
    Company Website
    Year Founded
    2011
    HQ Location
    Palo Alto, CA
    Twitter
    @talkdesk
    6,964 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,362 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)—a new category and platform designed to automate the full complexity of modern customer journeys. CXA re

Users
  • Supervisor
  • Team Lead
Industries
  • Consumer Services
  • Computer Software
Market Segment
  • 60% Mid-Market
  • 20% Enterprise
Talkdesk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
188
Efficiency
113
Features
112
Call Management
102
Helpful
97
Cons
Call Issues
66
Technical Issues
42
Missing Features
37
Connection Issues
33
Poor Connectivity
31
Talkdesk features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
9.4
ServiceNow Integration
Average: 8.8
8.8
Ease of Setup
Average: 8.7
9.4
Value
Average: 8.8
Seller Details
Seller
Talkdesk
Company Website
Year Founded
2011
HQ Location
Palo Alto, CA
Twitter
@talkdesk
6,964 Twitter followers
LinkedIn® Page
www.linkedin.com
1,362 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to yo

    Users
    • Business Account Manager
    • Account Executive
    Industries
    • Internet
    • Marketing and Advertising
    Market Segment
    • 42% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tenfold Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy of Information
    1
    Call Management
    1
    CRM Integration
    1
    Integrations
    1
    Salesforce Integration
    1
    Cons
    Limited Features
    1
    Not Intuitive
    1
    Screen Issues
    1
    Slow Loading
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tenfold features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    9.0
    Ease of Setup
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1995
    HQ Location
    New York, NY
    Twitter
    @LivePerson
    10,821 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,204 employees on LinkedIn®
    Ownership
    NASDAQ: LPSN
Product Description
How are these determined?Information
This description is provided by the seller.

Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to yo

Users
  • Business Account Manager
  • Account Executive
Industries
  • Internet
  • Marketing and Advertising
Market Segment
  • 42% Mid-Market
  • 30% Enterprise
Tenfold Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy of Information
1
Call Management
1
CRM Integration
1
Integrations
1
Salesforce Integration
1
Cons
Limited Features
1
Not Intuitive
1
Screen Issues
1
Slow Loading
1
Slow Performance
1
Tenfold features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
9.0
Ease of Setup
Average: 8.7
0.0
No information available
Seller Details
Year Founded
1995
HQ Location
New York, NY
Twitter
@LivePerson
10,821 Twitter followers
LinkedIn® Page
www.linkedin.com
1,204 employees on LinkedIn®
Ownership
NASDAQ: LPSN
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incid

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 38% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PagerDuty Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alert Notifications
    21
    Alerting System
    19
    Alert Management
    17
    Ease of Use
    15
    Easy Integrations
    15
    Cons
    Alert Issues
    12
    Expensive
    8
    Complexity
    7
    Inefficient Alert System
    7
    Complex UI
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PagerDuty features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    9.6
    ServiceNow Integration
    Average: 8.8
    8.3
    Ease of Setup
    Average: 8.7
    9.6
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PagerDuty
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @pagerduty
    24,646 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,288 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incid

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 38% Enterprise
PagerDuty Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alert Notifications
21
Alerting System
19
Alert Management
17
Ease of Use
15
Easy Integrations
15
Cons
Alert Issues
12
Expensive
8
Complexity
7
Inefficient Alert System
7
Complex UI
6
PagerDuty features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
9.6
ServiceNow Integration
Average: 8.8
8.3
Ease of Setup
Average: 8.7
9.6
Value
Average: 8.8
Seller Details
Seller
PagerDuty
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@pagerduty
24,646 Twitter followers
LinkedIn® Page
www.linkedin.com
1,288 employees on LinkedIn®
(374)4.6 out of 5
Optimized for quick response
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting e

    Users
    • Project Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 83% Enterprise
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nexthink Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    48
    Positive Experience
    43
    Insights
    39
    Issue Detection
    32
    Automation
    28
    Cons
    Difficult Learning
    30
    Learning Curve
    29
    Complexity
    26
    Expensive
    18
    Steep Learning Curve
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nexthink features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    ServiceNow Integration
    Average: 8.8
    8.3
    Ease of Setup
    Average: 8.7
    8.6
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nexthink
    Company Website
    Year Founded
    2004
    HQ Location
    Prilly, CH
    Twitter
    @NexthinkNews
    3,282 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,139 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting e

Users
  • Project Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 83% Enterprise
  • 12% Mid-Market
Nexthink Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
48
Positive Experience
43
Insights
39
Issue Detection
32
Automation
28
Cons
Difficult Learning
30
Learning Curve
29
Complexity
26
Expensive
18
Steep Learning Curve
12
Nexthink features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
8.5
ServiceNow Integration
Average: 8.8
8.3
Ease of Setup
Average: 8.7
8.6
Value
Average: 8.8
Seller Details
Seller
Nexthink
Company Website
Year Founded
2004
HQ Location
Prilly, CH
Twitter
@NexthinkNews
3,282 Twitter followers
LinkedIn® Page
www.linkedin.com
1,139 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Microsoft Teams Notifications is a ServiceNow application designed to enhance collaboration by integrating ServiceNow's IT service management capabilities directly into Microsoft Teams. This integrati

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Enterprise
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft Teams Notifications Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    2
    Ease of Use
    1
    Innovation
    1
    Notifications
    1
    Productivity Improvement
    1
    Cons
    Delays
    1
    Login Issues
    1
    Screen Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft Teams Notifications features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    ServiceNow Integration
    Average: 8.8
    8.8
    Ease of Setup
    Average: 8.7
    8.5
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1995
    HQ Location
    Pune, Maharashtra
    Twitter
    @cybagesoftware
    246 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,258 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Microsoft Teams Notifications is a ServiceNow application designed to enhance collaboration by integrating ServiceNow's IT service management capabilities directly into Microsoft Teams. This integrati

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Enterprise
  • 40% Mid-Market
Microsoft Teams Notifications Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
2
Ease of Use
1
Innovation
1
Notifications
1
Productivity Improvement
1
Cons
Delays
1
Login Issues
1
Screen Issues
1
Microsoft Teams Notifications features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.3
ServiceNow Integration
Average: 8.8
8.8
Ease of Setup
Average: 8.7
8.5
Value
Average: 8.8
Seller Details
Year Founded
1995
HQ Location
Pune, Maharashtra
Twitter
@cybagesoftware
246 Twitter followers
LinkedIn® Page
www.linkedin.com
9,258 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ManageEngine Endpoint Central is an all-in-one unified endpoint management and security (UEMS) solution that delivers end-to-end life cycle management and endpoint protection. From automated multi-OS

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 65% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ManageEngine Endpoint Central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    472
    Patch Management
    407
    Features
    292
    Software Deployment
    283
    Endpoint Management
    247
    Cons
    Missing Features
    154
    Feature Issues
    119
    Patching Issues
    114
    Complexity
    111
    Needs Improvement
    103
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    ServiceNow Integration
    Average: 8.8
    8.6
    Ease of Setup
    Average: 8.7
    8.8
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    137,068 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

ManageEngine Endpoint Central is an all-in-one unified endpoint management and security (UEMS) solution that delivers end-to-end life cycle management and endpoint protection. From automated multi-OS

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 65% Mid-Market
  • 23% Enterprise
ManageEngine Endpoint Central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
472
Patch Management
407
Features
292
Software Deployment
283
Endpoint Management
247
Cons
Missing Features
154
Feature Issues
119
Patching Issues
114
Complexity
111
Needs Improvement
103
ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.3
ServiceNow Integration
Average: 8.8
8.6
Ease of Setup
Average: 8.7
8.8
Value
Average: 8.8
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
137,068 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
(635)4.5 out of 5
Optimized for quick response
View top Consulting Services for LogicMonitor
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business t

    Users
    • Infrastructure Manager
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogicMonitor Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Monitoring
    18
    Implementation Ease
    17
    Comprehensive Monitoring
    16
    Customer Support
    16
    Cons
    Limited Features
    10
    Learning Curve
    9
    Expensive
    8
    Feature Deficiency
    8
    Inadequate Monitoring
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogicMonitor features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    ServiceNow Integration
    Average: 8.8
    8.6
    Ease of Setup
    Average: 8.7
    8.9
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Santa Barbara, CA
    Twitter
    @logicmonitor
    12,508 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,249 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business t

Users
  • Infrastructure Manager
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Mid-Market
  • 30% Enterprise
LogicMonitor Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Monitoring
18
Implementation Ease
17
Comprehensive Monitoring
16
Customer Support
16
Cons
Limited Features
10
Learning Curve
9
Expensive
8
Feature Deficiency
8
Inadequate Monitoring
8
LogicMonitor features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.8
ServiceNow Integration
Average: 8.8
8.6
Ease of Setup
Average: 8.7
8.9
Value
Average: 8.8
Seller Details
Company Website
Year Founded
2007
HQ Location
Santa Barbara, CA
Twitter
@logicmonitor
12,508 Twitter followers
LinkedIn® Page
www.linkedin.com
1,249 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Powered by Cisco, AppDynamics is on a mission to help companies see their technology through the lens of the business so they can work as one to prioritize what matters most. We’re reinventing the obs

    Users
    • Senior Software Engineer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 58% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Splunk AppDynamics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    1
    Cloud Services
    1
    Ease of Use
    1
    Easy Integrations
    1
    Integrations
    1
    Cons
    Billing Issues
    1
    Expensive
    1
    Inefficient Alert System
    1
    Poor Customer Support
    1
    Pricing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Splunk AppDynamics features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    ServiceNow Integration
    Average: 8.8
    7.9
    Ease of Setup
    Average: 8.7
    8.8
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    721,514 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,386 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

Powered by Cisco, AppDynamics is on a mission to help companies see their technology through the lens of the business so they can work as one to prioritize what matters most. We’re reinventing the obs

Users
  • Senior Software Engineer
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 58% Enterprise
  • 35% Mid-Market
Splunk AppDynamics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
1
Cloud Services
1
Ease of Use
1
Easy Integrations
1
Integrations
1
Cons
Billing Issues
1
Expensive
1
Inefficient Alert System
1
Poor Customer Support
1
Pricing Issues
1
Splunk AppDynamics features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.6
ServiceNow Integration
Average: 8.8
7.9
Ease of Setup
Average: 8.7
8.8
Value
Average: 8.8
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
721,514 Twitter followers
LinkedIn® Page
www.linkedin.com
95,386 employees on LinkedIn®
Ownership
NASDAQ:CSCO
(384)4.7 out of 5
Optimized for quick response
View top Consulting Services for CrowdStrike Falcon Endpoint Protection Platform
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Organizations today face a serious challenge: managing numerous security vendors and tools while confronting an ever-evolving threat landscape. Sophisticated adversaries are becoming smarter, faster,

    Users
    • Security Analyst
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 46% Enterprise
    • 42% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CrowdStrike Falcon Endpoint Protection Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    113
    Threat Detection
    103
    Ease of Use
    98
    Security
    97
    Detection
    86
    Cons
    Expensive
    54
    Complexity
    39
    Learning Curve
    35
    Limited Features
    31
    Pricing Issues
    29
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CrowdStrike Falcon Endpoint Protection Platform features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    ServiceNow Integration
    Average: 8.8
    9.2
    Ease of Setup
    Average: 8.7
    9.1
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    Sunnyvale, CA
    Twitter
    @CrowdStrike
    109,556 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,831 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Organizations today face a serious challenge: managing numerous security vendors and tools while confronting an ever-evolving threat landscape. Sophisticated adversaries are becoming smarter, faster,

Users
  • Security Analyst
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 46% Enterprise
  • 42% Mid-Market
CrowdStrike Falcon Endpoint Protection Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
113
Threat Detection
103
Ease of Use
98
Security
97
Detection
86
Cons
Expensive
54
Complexity
39
Learning Curve
35
Limited Features
31
Pricing Issues
29
CrowdStrike Falcon Endpoint Protection Platform features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
8.9
ServiceNow Integration
Average: 8.8
9.2
Ease of Setup
Average: 8.7
9.1
Value
Average: 8.8
Seller Details
Company Website
Year Founded
2011
HQ Location
Sunnyvale, CA
Twitter
@CrowdStrike
109,556 Twitter followers
LinkedIn® Page
www.linkedin.com
10,831 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TimeSheets is a comprehensive application designed to streamline time tracking and management within the ServiceNow platform. It enables organizations to efficiently monitor employee work hours, proje

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 59% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • timeSheets Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Productivity Improvement
    7
    Solutions
    4
    Tracking
    4
    User Interface
    4
    Cons
    Lack of Customization
    5
    Integration Issues
    2
    Complexity
    1
    Limited Customization
    1
    Limited Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • timeSheets features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    ServiceNow Integration
    Average: 8.8
    8.8
    Ease of Setup
    Average: 8.7
    8.5
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Abhra
    HQ Location
    Manchester, US
    Twitter
    @abhraInc
    414 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TimeSheets is a comprehensive application designed to streamline time tracking and management within the ServiceNow platform. It enables organizations to efficiently monitor employee work hours, proje

Users
No information available
Industries
No information available
Market Segment
  • 59% Mid-Market
  • 30% Small-Business
timeSheets Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Productivity Improvement
7
Solutions
4
Tracking
4
User Interface
4
Cons
Lack of Customization
5
Integration Issues
2
Complexity
1
Limited Customization
1
Limited Features
1
timeSheets features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.6
ServiceNow Integration
Average: 8.8
8.8
Ease of Setup
Average: 8.7
8.5
Value
Average: 8.8
Seller Details
Seller
Abhra
HQ Location
Manchester, US
Twitter
@abhraInc
414 Twitter followers
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®