Salesforce Spiff Reviews & Product Details

we obviously like the affordability of Spiff. We are able to have a pretty nice environment to have some creative freedom in what metrics and tools we use to bring in commissionable data and produce statements for others to see. Everything is accurate up until this point. We still use Spiff daily to update and communicate across the sales organization. Review collected by and hosted on G2.com.

More support. We can pay for added support to our software solution, but any time we have general needs for something happening in Spiff or there is a new patch update that comes with a feature that causes confusion across our org, Spiff (or rather Salesforce) is very slow to respond and when they do respond they deflect us to attend a seminar to have our questions answered. This has caused some tension in our relationship with the Salesforce team Review collected by and hosted on G2.com.

I absolutely love Salesforce Spiff! It provides full transparency for Commission and my Quarterly Bonus.

It really helps me align my numbers & stay on track for my Quarterly Bonus Attainment. It's very user friendly & it's easy to see & keep track of your entire commission & multipliers.

I continuously encourage my co-workers to utilize Salesforce Spiff to not only cross reference their commission but provide motivation as to what their earnings could be as they try to reach their goals. Review collected by and hosted on G2.com.

It would be helpful to have the Quarterly Commision Payout you earn visible on the final month, such as the current month you are in at the end of the quarter.) As it is currently, you have to check the next month to see keep track of your attainment. Review collected by and hosted on G2.com.

Its hard to check my commission estimations when there are multiple kickers involved and when I didnt get paid commissions on a month and I should get them on the following one... like "still unpaid" deals Review collected by and hosted on G2.com.

Quicker syncronization would be great.

Sometimes it takes too long to update with correct data from Salesforce.

Previous Response: Nothing, to be honest... it is a perfect tool for any sales organization.... a must to have.!

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Spiff has worked with us heavily to better adapt to our needs and systems. No matter what we though as it it seems to be able to adapt and overcome which great if you have a team ready to work with it. Review collected by and hosted on G2.com.

Account creation and ease of use rather than needing to rely on Role/Region records. More clear direction on why statement errors are currently happening and how it connects to the Role/Regions within Salesforce. Review collected by and hosted on G2.com.

I’ve discovered that I can use a copy and paste of the information and mixed to google LM and Gemini to receive feedback on how to get more commissions Review collected by and hosted on G2.com.

I would like to see deeper AI integration within Salesforce Spiff that connects directly with Slack or Microsoft Teams. Having an AI-powered chatbot that can answer quick questions about commission structures or quota attainment without leaving our primary communication apps would significantly improve the user experience Review collected by and hosted on G2.com.

No manual calculation however building plans or formulas feels quite complex and Excel-like. You often need to define compensation rules using expressions and conditional logic. Review collected by and hosted on G2.com.

Complex commission structures sometimes stretch the platform’s flexibility, requiring workarounds. Not ideal!

Additionally, not instant feedback like Excel gives. Review collected by and hosted on G2.com.

It's really motiving for the team to see how much comp they will get based on their results. I track their performance against their targets in Spiff. Review collected by and hosted on G2.com.

To see how they are tracking based on their forecast. To see how they are tracking based on their forecast. To see how they are tracking based on their forecast. Review collected by and hosted on G2.com.

I love that Salesforce Spiff is super easy to use. A link is sent out internally to us, and I just click on it, sign in, and it's really a one-stop shop. I can see my progress and income, and then I can approve everything with the click of one button. It's great that everything is consolidated in one place so I don't have to hunt and peck around. The setup was tremendously easy, and it's very intuitive. It's very easy to set up and very easy to use. I gave it an absolute 10 out of 10 because it's a really, really good tool. Review collected by and hosted on G2.com.

I would like to see a little more dynamic features. Maybe a different tab could tie in with all my account information in Salesforce. There might be an existing capability for projecting future income from deals, but I haven't found it. If there was something that showed what the projection of that income could be in the future, along with the commission statement, that would be very helpful. This could be an improvement for financial planning. Review collected by and hosted on G2.com.

Incentive compensation is one of the vital business processes that improve performance of employees by encouraging them to put more effort into their projects. Salesforce Spiff is the only incentive compensation automation tool that we currently use in our facility. It help us run referral-network payouts - we have partnered with external specialists which earn for each referral that results in an admission where Salesforce Spiff validate the claim. Review collected by and hosted on G2.com.

Since Salesforce Spiff depends on internet due to lack of offline access, it fails to update commission calculations in real-time when the there is an internet outage. Review collected by and hosted on G2.com.

Real-time visibility gives sales reps confidence in their earnings, while automation has eliminated spreadsheets and significantly reduced errors. The tight Salesforce integration ensures commission calculations are always based on accurate, up-to-date data, saving time for both Sales Ops and Finance. Review collected by and hosted on G2.com.

The initial setup required some planning, and the custom report-building functions were challenging to work through at first. That said, once configured, the platform performs reliably, and there’s nothing I would specifically identify as needing improvement overall. Review collected by and hosted on G2.com.