# Salesforce Spiff Reviews **Vendor:** Salesforce **Category:** [Sales Compensation Software](https://www.g2.com/categories/sales-compensation) **Average Rating:** 4.6/5.0 **Total Reviews:** 3,061 ## About Salesforce Spiff Salesforce Spiff is a modern commission management solution built on the world’s #1 CRM. It combines the familiarity and flexibility of spreadsheet-like modeling with enterprise-grade automation—enabling Finance, Revenue Operations, and Sales Operations teams to self-manage even the most complex incentive compensation plans at scale. Designed to increase trust and transparency, Salesforce Spiff delivers real-time visibility into sales performance and commission earnings, unlocking stronger seller motivation and accelerating top-line revenue growth. With its intuitive user experience, advanced analytics and reporting, and seamless integrations, Salesforce Spiff empowers organizations to automate compensation workflows, reduce admin burden, drive seller trust with data accuracy and transparency, and confidently adapt plans as the business evolves. ## Salesforce Spiff Pros & Cons **What users like:** - Users praise the **ease of use** of Salesforce Spiff, enjoying its user-friendly interface and straightforward setup. (90 reviews) - Users value the **real-time tracking** in Salesforce Spiff, enhancing motivation and strategic opportunity prioritization. (63 reviews) - Users value the **transparency** of Salesforce Spiff, appreciating its seamless integration and clear commission tracking. (60 reviews) - Users appreciate the **visibility** Salesforce Spiff provides, seamlessly tracking commissions, opportunities, and leads in one place. (52 reviews) - Users appreciate the **automation** features of Salesforce Spiff, drastically reducing errors and saving time in commission management. (49 reviews) - Users value the **seamless integration capabilities** of Salesforce Spiff, enhancing efficiency and flexibility in compensation management. (48 reviews) - Salesforce Integration (46 reviews) - Helpful (45 reviews) - Users value the **real-time visibility of bonuses** in Salesforce, enhancing accuracy and simplifying commission management. (45 reviews) - Users appreciate the **simple interface** of Salesforce Spiff, making commission tracking and understanding effortless. (43 reviews) **What users dislike:** - Users find the **learning curve challenging** with Spiff, especially for unique and complex commission configurations. (46 reviews) - Users find Salesforce Spiff's **complex configuration** challenging, hindering quick setup and increasing the risk of errors. (39 reviews) - Users find the **implementation difficult** , citing complex setups and slow import processes as major challenges. (31 reviews) - Users find Spiff to be **expensive** , especially for smaller teams or simple commission structures, posing budget concerns. (30 reviews) - Users encounter **data management issues** with sync frequency and reporting, impacting real-time accuracy and usability. (28 reviews) - Time-Consumption (27 reviews) - Users face **implementation challenges** when onboarding, especially with vendor dependency and lack of training resources. (23 reviews) - Difficult Learning (22 reviews) - Not Intuitive (18 reviews) - Slow Loading (18 reviews) ## Salesforce Spiff Reviews ### 1. Easy-to-use tool, but lacks training and better integration with CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Valery T. | Jefe de Inteligencia de Negocio y Crecimiento, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Spiff?** Simple and user-friendly tool! I would really like there to be more courses on Trailhead to explore more systems like this one to incorporate them with native tools. **What do you dislike about Salesforce Spiff?** I would improve the knowledge that the tool can have to boost sales, and how to implement it in the CRM to monitor the commissions of sales and service advisors. **What problems is Salesforce Spiff solving and how is that benefiting you?** Calculation of commissions for sales or renewals for the commercial part and measurement of direct sales Lois or from different sources and knowledge of the commercial area of their measurements ### 2. Amazing for tracking comissions **Rating:** 4.0/5.0 stars **Reviewed by:** Zara A. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Salesforce Spiff?** Commissions earned reported in real time. Easy to use and provides full transparency on commission structure. Great way to incentivise the sales team and helps keep the motivation up. **What do you dislike about Salesforce Spiff?** It's only convenient from team already using Salesforce, otherwise the integrations with other CRMs is tricky. It takes a while to get your hands set on it so there is quite a learning curve. **What problems is Salesforce Spiff solving and how is that benefiting you?** It helps you keep a track of the commission your earn in real time which provides full transparency to each individual and it helps in building motivation. It also creates an overall sense of competition within the sales team, which is great for improving team performance. ### 3. Great Transparency with Salesforce Spiff, but Managing Exceptions Can Be Tricky **Rating:** 4.0/5.0 stars **Reviewed by:** Naoko N. | Growth and Creative Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Spiff?** Salesforce Spiff offers real-time transparency and commission traceability, allowing sales reps and finance teams to track and understand commission structures seamlessly. **What do you dislike about Salesforce Spiff?** While Salesforce Spiff provides a user-friendly platform, some users might still find it challenging to manage commission exceptions, fringe benefits, and varied commission types effectively. **What problems is Salesforce Spiff solving and how is that benefiting you?** Salesforce Spiff resolves issues around commission tracking, transparency, and disputes by offering real-time visibility into commission structures and enabling efficient collaboration between sales reps and finance teams. This ultimately leads to improved motivation, performance, and revenue growth within the organization. ### 4. Real-time visibility into commissions **Rating:** 4.0/5.0 stars **Reviewed by:** Lisnory C. | Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Salesforce Spiff?** I loved that reps can see what they’ve earned so far, what they’re likely to earn, and how close they are to targets. This boosts trust and motivation. **What do you dislike about Salesforce Spiff?** For new users (both sales reps and administrators), there may be complexity. Setting up plans, understanding logic, customizing can take time and setting up complex plans, workflows, rules, audit logs, etc., can require careful configuration. **What problems is Salesforce Spiff solving and how is that benefiting you?** You can adjust incentive plans “on the fly,” set them up quickly, manage changes easily, etc and it connects with Salesforce CRM and other systems, data flows more smoothly, less manual data import/export. ### 5. Efficient and user-friendly **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Salesforce Spiff?** What I like best about Salesforce Spiff is the real-time transparency it gives sales teams, letting them instantly see and trace their commissions with clear, trustworthy data. It’s also incredibly easy to set up and scale, automating complex commission plans while integrating seamlessly with Salesforce and other systems. **What do you dislike about Salesforce Spiff?** What I dislike about Salesforce Spiff is that its setup can still feel complex at first, especially for teams without prior commission software experience. It also comes at a high cost, which may be challenging for smaller businesses to justify. **What problems is Salesforce Spiff solving and how is that benefiting you?** Solves the problems of manual, error-prone commission tracking and the lack of visibility that often causes disputes and demotivation in sales teams. By automating commission calculations and providing real-time, transparent dashboards, it benefits me by saving time, increasing trust, and giving my team the clarity and motivation they need to focus on driving performance. ### 6. My teams experience with Salesforce Spiff **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Salesforce Spiff?** Salesforce Spiff has made commission tracking much more transparent and reliable for our sales team. The automation saves me hours each month compared to spreadsheets, and I can now clearly see how each deal impacts my payout in real time. The integration with Salesforce is smooth, and the dashboards make it easy to break down earnings by opportunity, product, or time period. What I like most is the visibility it gives reps—it removes the guesswork and makes commission conversations a lot more straightforward. It also helps managers align incentives with performance without constant back-and-forth. **What do you dislike about Salesforce Spiff?** On the downside, the setup was a bit complex at first, and there’s a learning curve when customizing rules for unique comp plans. The interface could also be a little more intuitive in some areas. **What problems is Salesforce Spiff solving and how is that benefiting you?** Spiff has eliminated the headaches of manual commission tracking and endless spreadsheet reconciliations. Before, I’d spend hours double-checking payouts and chasing down discrepancies, which slowed down the sales process and hurt trust in the numbers. Now, commissions are automated, accurate, and updated in real time. This saves time for both finance and reps, reduces errors, and gives everyone confidence that payouts are fair and correct. ### 7. Intuitive Platform for Centralized Commission Data and Transparency **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Spiff?** Generally intuitive platform to centralize commission data and give transparency to sales reps, connecting to Salesforce as well as BigQuery and more manual offline sources **What do you dislike about Salesforce Spiff?** It has been challenging to have to work through a vendor for our initial setup, especially since we needed to bring them up to speed on the specific nuances of our data and business. I believe it would have been more beneficial if we had received basic training on the tool, worked through a single use case together, and then had consultants support us as we handled the process ourselves. **What problems is Salesforce Spiff solving and how is that benefiting you?** Creating a centralized history of records for compliance and giving more transparency into the commission data and what accounts and opportunities comprise the total ### 8. Efficient Commission Automation, but Setup Can Be Tricky **Rating:** 5.0/5.0 stars **Reviewed by:** Vaibhav V. | Director of Sales, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Spiff?** I like how Salesforce Spiff automates commission calculations, making the process faster, more accurate, and transparent for sales teams. Amazing platform **What do you dislike about Salesforce Spiff?** Sometimes the setup can be a bit tricky and takes time to get it just right. 😕 it shoudld be more easier and not bit complicated, rest all good from my point of view **What problems is Salesforce Spiff solving and how is that benefiting you?** Salesforce Spiff automates commission calculations, saving time and reducing errors, which helps me focus on growing the business. 🙌 Amazing tool , everyone should try once ### 9. Streamlined Bonus Structures, Good Integration Potential **Rating:** 3.5/5.0 stars **Reviewed by:** Charles B. **Reviewed Date:** October 16, 2025 **What do you like best about Salesforce Spiff?** I love the connectivity space and how Salesforce Spiff easily integrates with additional programs without much difficulty. Using Salesforce Spiff to set bonus structures and salary rules is a pleasant experience for me, and it effectively supports our sales incentives and bonus tracking needs. **What do you dislike about Salesforce Spiff?** Our spiff experience has been great **What problems is Salesforce Spiff solving and how is that benefiting you?** I use Salesforce Spiff to structure bonuses for my sales team, track incentives, and plan salary rules, which simplifies managing sales incentives and improves our process for motivating reps. ### 10. Keeps me on top of my goals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Salesforce Spiff?** I’ve been using Salesforce Spiff for a bit now, mainly to keep track of commissions. It’s nice not having to mess with spreadsheets anymore — I can just log in and see where I’m at. I like that it breaks everything down so I know exactly how my numbers were calculated. **What do you dislike about Salesforce Spiff?** It did take me a little time to figure out the layout, but once I got the hang of it, it’s been pretty smooth. The only thing I’d tweak is the mobile app — it works, but it can be a little slow loading bigger reports. Overall, it’s made keeping up with my goals way easier. **What problems is Salesforce Spiff solving and how is that benefiting you?** Spiff takes the guesswork out of commissions for me. Before, I’d have to wait until the end of the month and hope the payout matched what I was expecting. Now, I can see in real time how each deal impacts my earnings, so I know exactly where I stand. It’s saved me from having to track everything manually and cleared up a lot of confusion. That transparency keeps me motivated and helps me plan better. ### 11. Made my Life so Much Easier! Especially the ACC!! **Rating:** 4.5/5.0 stars **Reviewed by:** Jerod S. | Advertisement Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Salesforce Spiff?** The Automated Commission Calculation! It was so nice for the team to know exactly where they were sitting! Not to mention it was a great motivator! All Sales Reps had set their own goals and as Director we would review at one week, 2 weeks and 4 weeks. **What do you dislike about Salesforce Spiff?** Getting it all set up was a little bit of a headache but once you got everything in it was such a relief! Support was incredibly helpful and was always available to help and navigate any areas we were struggling with. **What problems is Salesforce Spiff solving and how is that benefiting you?** Having a real time tracker was so incredibly helpful! It helped us manage our expectations as management and also let the team know where they were excelling or falling short. It also made payout so much easier for everyone! No more disputes, arguments or angry reps storming around the office. ### 12. Great Incentive Motivation if you are part of Sales Team **Rating:** 4.5/5.0 stars **Reviewed by:** Fernando M. | Technical Sales Representative, Manufacturing, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Salesforce Spiff?** What I like of this platform is the easiest way to use it, great application to calculate comission in order to have that extra motivation in every sales team **What do you dislike about Salesforce Spiff?** Is hard to say something negative when incentive compensation is involved, to the sellers give us visibility on the calculations, we can see with all transparency the breakdowns **What problems is Salesforce Spiff solving and how is that benefiting you?** The total commissions predictions of each period is something that salesforce is solving, cause we are not speculating. Also help us with closing more sells ### 13. Stunning Visuals Make This a Standout Choice **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Salesforce Spiff?** How visually good it is. It makes it very easy to view fields, track work progress, and consider implementation in different departments. The frequency of use allows for a positive impact on daily operations and business. **What do you dislike about Salesforce Spiff?** It is hard to think of anything to dislike other than the fact that it can sometimes take a long time to load, and some colleagues do not see a clear field at times. **What problems is Salesforce Spiff solving and how is that benefiting you?** It is allowing departments to be in sync on different steps of the sales process/cycle. It allows for clear visibility, which allows for direct action for improvement when needed. ### 14. Effortless Setup and Seamless Navigation with Salesforce Spiff **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan H. **Reviewed Date:** October 13, 2025 **What do you like best about Salesforce Spiff?** I find Salesforce Spiff incredibly simple to set up, which made my early experiences with it smooth. The layout is excellent, and I appreciate how it resolves all issues I had with the old Salesforce, making my work significantly easier. The messaging system is outstanding, and I particularly enjoy how easy the platform is to navigate. **What do you dislike about Salesforce Spiff?** I don’t dislike anything **What problems is Salesforce Spiff solving and how is that benefiting you?** Salesforce Spiff solves my issues with the old Salesforce, making my work easier. ### 15. Complicated UI Detracts from Usefulness **Rating:** 2.0/5.0 stars **Reviewed by:** Gedas . | Senior Customer Support Specialist **Reviewed Date:** November 18, 2025 **What do you like best about Salesforce Spiff?** I didn't like anything sorry **What do you dislike about Salesforce Spiff?** I found Salesforce Spiff difficult to use, primarily due to the complicated UI, which was hard to navigate and lacked intuitiveness. This made the overall user experience frustrating and prevented me from finding any useful features or functionalities in the software. **What problems is Salesforce Spiff solving and how is that benefiting you?** Didn't help at all, made procedures more complex ### 16. Salesfor SPiff review usage!!! **Rating:** 3.5/5.0 stars **Reviewed by:** Christopher E. | Marketing Operations Innovation Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Salesforce Spiff?** It automates commission tracking, reduces errors, and gives clear real-time visibility into sales performance. Just a lot easier to get this process done! **What do you dislike about Salesforce Spiff?** Complex setup. and occasional sync issues with Salesforce can slow things down and require extra admin time. Makes things sometime problematic. Just takes alot of time. **What problems is Salesforce Spiff solving and how is that benefiting you?** Salesforce Spiff is solving the complexity of managing and tracking commissions by automating calculations and integrating directly with Salesforce. This reduces manual errors, saves significant administrative time, and provides real-time visibility into performance and payouts. As a result, our sales team has more trust in the process, improved motivation, and can focus more on selling rather than chasing commission details. ### 17. Great system with many advantages! **Rating:** 4.0/5.0 stars **Reviewed by:** Shannon V. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Salesforce Spiff?** Very easy to navigate and store/find all my information. Set is incredibly user friendly, as well as fast speeds! When I need to access something it’s easy to remember how to get there and go back to it later! **What do you dislike about Salesforce Spiff?** When first entering the site, the phone call verifications every time are a little more time consuming than I care for. Also, Outlook is lagging at times. **What problems is Salesforce Spiff solving and how is that benefiting you?** Storing key information, account details, account updates and policy expirations of other companies. Beneficial information to make changes and upsells to clients using Policy Center. ### 18. Unintuitive and Challenging Data Sync **Rating:** 2.5/5.0 stars **Reviewed by:** Ellen S. | Account Representative **Reviewed Date:** November 17, 2025 **What do you like best about Salesforce Spiff?** none really **What do you dislike about Salesforce Spiff?** I find Salesforce Spiff to be unintuitive, which makes navigation challenging. Specifically, it's hard to view attached accounts, parent accounts, contacts, leads, and the activity history. Additionally, the data sync process is difficult to manage. Generally, there is a sentiment of dissatisfaction with Salesforce among users at various companies. **What problems is Salesforce Spiff solving and how is that benefiting you?** none really ### 19. Had it at my last company, dont have it at my current, but wish I did! **Rating:** 5.0/5.0 stars **Reviewed by:** Christina D. | SDR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Salesforce Spiff?** I loved that it was easy to always see what your payout will be at any given time in the quarter, it was a great incentive, and great way to keep teams motivated **What do you dislike about Salesforce Spiff?** Nothing. It allowed us to operate so much smoother as an organization, made end of month confirmation so much easier because we always had a live track of what we needed at any time and could proactively reach out to our rev ops to investigate further. **What problems is Salesforce Spiff solving and how is that benefiting you?** Lack of an easy way to calculate commissions, and an easy viewable live dashboard where managers and ICs can see their progress to goals and the dollars associated to that in real time. ### 20. Great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Salesforce Spiff?** One of the best things about Salesforce Spiff is how it streamlines sales incentive management into a clear, automated, and transparent process. Instead of wrestling with complex spreadsheets or manual calculations, it provides real-time visibility into commission tracking, helping sales teams see exactly how their activities translate into earnings. **What do you dislike about Salesforce Spiff?** The main downside of Salesforce Spiff is that it can feel overly complex at first, with a bit of a learning curve for new users. Some customization and reporting options require more time and effort than expected, which can slow adoption if your team isn’t already familiar with incentive software. **What problems is Salesforce Spiff solving and how is that benefiting you?** Salesforce Spiff solves the problem of manual and error-prone commission tracking by automating the entire process, from calculation to payout. This ensures reps have real-time visibility into their earnings, which keeps them motivated and focused. ### 21. Efficient and User-Friendly with Room for Voice Features **Rating:** 5.0/5.0 stars **Reviewed by:** Aylin S. | Wealth Management Client Associate **Reviewed Date:** July 28, 2025 **What do you like best about Salesforce Spiff?** I appreciate how Salesforce Spiff enables efficient handling of client information and creating write-ups, which saves time. I find the tool's ability to generate pages automatically to be a significant time-saver. Additionally, I value its user-friendly nature, making it easy to use and navigate in my role. **What do you dislike about Salesforce Spiff?** I find the learning process challenging, as navigating the software during training versus hands-on practice can be different. I would like Salesforce Spiff to include the capability for voice and video memos to further enhance my experience. **What problems is Salesforce Spiff solving and how is that benefiting you?** I use Salesforce Spiff to efficiently manage client information and generate pages, saving time and enhancing productivity in financial services. ### 22. Quick and Easy to Use—A Seamless Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Salesforce Spiff?** Some things I like best about salesforce spiff is how it is easy to use and navigate around. I would definitely recommend it to colleagues and others. **What do you dislike about Salesforce Spiff?** There is not much i dislike about using salesforce spiff as it is easy to use and navigate around. If I had to choose one thing I would say sometimes it can be a little slow to load. **What problems is Salesforce Spiff solving and how is that benefiting you?** Salesforce Spiff automates commission tracking, eliminating manual errors and saving time. It boosts accuracy, transparency, and team motivation these are important to me. ### 23. It is another nice solution from Salesforce! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Salesforce Spiff?** Honestly, the best thing about Spiff in Salesforce is that I don’t have to do all the commission calc manually anymore. Before it was Excel hell, and now it’s more automated and easier to track stuff. I like that I can actually see what I earned without chasing finance team. And the dashboard is simple, not too much noise, just what I need. **What do you dislike about Salesforce Spiff?** Sometime it’s slow to update or don’t reflect the latest sales till later, which is annoying. Also, setting up new rules or editing old ones can be confusing, like I’m scared I’ll mess something up. :) **What problems is Salesforce Spiff solving and how is that benefiting you?** Before Spiff, tracking sales commission was a mess. We used Excel or waited for finance to send the numbers and it was always late or had mistakes. With Spiff, it’s more clear and I can see how much I earned without emailing people all the time. It also help me stay more motivated cause I can see my progress in real time, not like end of month surprise. ### 24. Data accuracy with IA **Rating:** 3.5/5.0 stars **Reviewed by:** André S. | Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Salesforce Spiff?** Salesforce Spiff have extremelly good data visuals and well organized data, with filters and categories make it easier to understand numbers, timing and deals **What do you dislike about Salesforce Spiff?** Maybe some UX design could be improved. Sometimes due to much data analytical tools for sales, it becames challenging to navigate in. It is a challanging situation but there is room for improvement for sure. **What problems is Salesforce Spiff solving and how is that benefiting you?** In Sales there is so much metrics to evaluate that seems hard to understand what is going on up there. So indeed SS help me out on that compared to other providors. ### 25. Quite simple to use and easy to understand **Rating:** 4.5/5.0 stars **Reviewed by:** Monica K. | Agent Assistant, Executive Office, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Salesforce Spiff?** Quick set up. Demo mode is great to learn about the site before committing. It's great to integrate with other apps and easy to connect them. Customer support is easy to find and they're super helpful too. I like that Spiff is part of Salesforce; it's great to know that it's affiliated with a renowned site already. **What do you dislike about Salesforce Spiff?** There are maybe a few too many features that aren't used regularly, that crowd the interface. Spiff is a little too pricey for freelancers and people just joining the industry. **What problems is Salesforce Spiff solving and how is that benefiting you?** I love that I don't need to manually calculate commissions anymore, which will save me a lot of time and effort. This also means that I don't get accused of making mistakes or inaccurately calculating people's commissions. ### 26. Salesforce Spiff review **Rating:** 4.0/5.0 stars **Reviewed by:** Rithik G. | Principal Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2025 **What do you like best about Salesforce Spiff?** Real time dashboards gives instant view of how much the sales rep have earned. It is very easy to use and I like the real transparency, accuracy very much. **What do you dislike about Salesforce Spiff?** one thing I do not like about salesforce spiff is the complex and time consuming set up and other thing is we are a very small team and the pricing for us is at the higher side. **What problems is Salesforce Spiff solving and how is that benefiting you?** so before we started using Spiff, managing commissions meant juggling multiple spreadsheets, delayed payouts, and a lack of visibility for reps. With Spiff, I now have real-time insights into performance and earnings, which not only boosts transparency but also keeps the team motivated. ### 27. Simple, transparent, and efficient commission tracking system **Rating:** 5.0/5.0 stars **Reviewed by:** Shaurya S. | Lead Cloud Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Salesforce Spiff?** Spiff makes commission calculations and reporting straightforward and easy to understand. The real-time visibility into earnings helps boost motivation and reduces back-and-forth with finance. It integrates well with Salesforce, making it easy to align sales data with incentive tracking. **What do you dislike about Salesforce Spiff?** The user interface could use more customization options and better performance at scale. Occasionally, the sync between Salesforce and Spiff lags slightly, requiring manual refreshes. Also, detailed audit trails or change logs could be improved for better traceability. **What problems is Salesforce Spiff solving and how is that benefiting you?** Salesforce Spiff helps automate and streamline the commission calculation process, eliminating manual spreadsheets and reducing errors. It brings greater clarity and transparency to how commissions are earned, which improves trust between the sales team and finance. Spiff has significantly reduced the time spent on disputes or recalculations. ### 28. Promising Tool for Streamlining Sales Processes, but Setup Is Complex **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Spiff?** It’s good to centralize the process to goals and receives to the sales team. This is a complex and manual process in my company and Spiff will go help us **What do you dislike about Salesforce Spiff?** It’s a complex building to configure and to explain to the sales team. But I’m happy to test de tool whit my team to see how can it help our sales team and our sales ops team **What problems is Salesforce Spiff solving and how is that benefiting you?** Reduce manual job, and save time on my team to make more strategic tasks in our day. And get easy visibility to the sales team about the goals and results ### 29. Architect **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Spiff?** The core strengths of Spiff which make a highly favored solution, can be summarized by the term Real-Time Transparency and Empowerment. Eliminating Spreadsheets and Errors, Trust and Transparency and Seamless Salesforce Integration **What do you dislike about Salesforce Spiff?** the main criticisms and areas of dissatisfaction with Salesforce Spiff often revolve around the complexity of administration for advanced scenarios and the post-acquisition service experience **What problems is Salesforce Spiff solving and how is that benefiting you?** the key challenges Spiff is designed to overcome and how those solutions translate into benefits for sales reps, sales leaders, and finance teams. The core problem Salesforce Spiff solves is the manual, error-prone, and non-transparent management of sales commissions ### 30. Salesforce Exp from an outsider **Rating:** 5.0/5.0 stars **Reviewed by:** Waldy D. | Interpreter., Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Salesforce Spiff?** It's an incentive compensation management (ICM) platform that features tools to design, automate, and manage sales commission plans, enabling real-time commission tracking for sales reps and analytics for management **What do you dislike about Salesforce Spiff?** Isn't free, however for a Managing platform it's cheap **What problems is Salesforce Spiff solving and how is that benefiting you?** It's helping with the commission's management ### 31. So worthwhile! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Salesforce Spiff?** It really helped me get down the basics while also digging deeper for some neat tips/shortcuts that I wouldn't have known about without Spiff! It was also clear and concise which I always appreciate. **What do you dislike about Salesforce Spiff?** The automation stuff was a bit dense or hard to keep up with as someone who is not super familiar with spreadsheets and shortcuts but I know it was valuable and important to learn - just can be a bit tricky at times! **What problems is Salesforce Spiff solving and how is that benefiting you?** By fat the biggest benefit is the automation - it is so valuable to be able to automate our processes and this focused on ways to do that. It can be tricky to learn and a lot of times you may not even know these options are out there so very helpful to see and learn about them. ### 32. Great software **Rating:** 5.0/5.0 stars **Reviewed by:** Esmeralda S. | Sales Operations Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Salesforce Spiff?** Salesforce Spiff is great for the sales team. It make sure to catch any mistakes ahead of time etc. In addition, it’s also a great smooth program makes work so much easier highly recommend. **What do you dislike about Salesforce Spiff?** There’s nothing as of currently that I dislike personally about Salesforce Spiff. They might make more tools and come out with new updates for the program which I highly look forward too. **What problems is Salesforce Spiff solving and how is that benefiting you?** It actually helps me catch any errors ahead of time which actually saves me a ton of time at work. It’s great to know you have a back up tool incase you need it. ### 33. Review Salesforce Spliff **Rating:** 2.5/5.0 stars **Reviewed by:** Easom M. | Client Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Salesforce Spiff?** I like how it's laid out similar to the rest of the salesforce platform and is easy to navigate and use. Customer support was also readily available which is standard from the salesforce team. **What do you dislike about Salesforce Spiff?** I think some of the user interface was clunky at times and could potentially be made easier to navigate. It would be easier to implement if that was fixed **What problems is Salesforce Spiff solving and how is that benefiting you?** Solving compensation outlook. It also helps to see real time where I am at from a compensation aspect and helps me set goals in order to reach my desired salary ### 34. SF Spiff **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Salesforce Spiff?** I like how easy it is to get used to, how seamless the integration was, and how it was rather self explainatory within the system whenever I had issues. The UI isn't my favorite, but once I got used to it I found it very easy to adapt to. **What do you dislike about Salesforce Spiff?** The UI isn't great. I think it can be a bit confusing with everything going on within the main dashboard. Also, it really depends on who your salesforce administrators are, given how customizable the platform is. **What problems is Salesforce Spiff solving and how is that benefiting you?** It's keeping my commissions in one place, rather than having to play a guessing game between ADP, my contract's ever-changing commission structure, and however my managers decide to change the commission plan. I like having the single-pane of glass view. ### 35. Spiff Simplifies Commission Management but Has a Steep Learning Curve **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Spiff?** Spiff is a powerful tool for commissions that are often difficult to manage over longer periods of time. It has taken a pain point build through spreadsheets and greatly reduced the process. **What do you dislike about Salesforce Spiff?** It is not intuitive enough for standard admins to be able to easily develop and administrate. We had a good partnership that helped, but the learning curve can be a bit much. **What problems is Salesforce Spiff solving and how is that benefiting you?** Spiff was required by our company as a way to standardize and make transparent commissions both for past payouts and all new commissions going forward. ### 36. Good platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Salesforce Spiff?** Fairly easy to use for advanced and beginners. Other platforms might be deemed a bit more straightforward however but it’s good in terms of accessibility **What do you dislike about Salesforce Spiff?** As mentioned above other platforms maybe a bit less complex to get to grips with and offer more training / guidance on using the platform for beginners **What problems is Salesforce Spiff solving and how is that benefiting you?** Salesforce Spiff automates commission tracking, reducing errors and saving time, while giving clear visibility that boosts trust, motivation, and performance ### 37. Great tool for sales management **Rating:** 5.0/5.0 stars **Reviewed by:** Olga Z. | Vice President, Product Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Salesforce Spiff?** Easy to use and embedded into our core system that all sales are using. Great to have just one tool to manage all compensation processes in - for ease of use **What do you dislike about Salesforce Spiff?** Nothing cones to mind, just let us know of updates and releases. Functionality is pretty intuitive and in line with what we are already used to doing day to day **What problems is Salesforce Spiff solving and how is that benefiting you?** Simplifies processing of sales spiffs, automates, we do not need to spend time on spreadsheets and make mistakes. Does this all on time / whatever time period we choose. ### 38. Great Experience! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Salesforce Spiff?** I really like how Salesforce Spiff simplifies commission tracking. It makes it incredibly easy to see and review commission calculations, which helps me quickly understand how much I’ll be earning. The transparency and clarity it provides are a huge time-saver and give me confidence in the numbers. **What do you dislike about Salesforce Spiff?** My only issue so far is with the data syncs. They can be a bit slow at times, especially toward the end of the month when timing is critical. It can be frustrating, but overall, the benefits still outweigh this drawback. **What problems is Salesforce Spiff solving and how is that benefiting you?** It makes it incredibly easy to see and review commission calculations, which helps me quickly understand how much I’ll be earning. We were doing comission calculations manually before which made things a lot less clear ### 39. Great Team Meetings, but Limited Incentive Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Salesforce Spiff?** Had client meeting with the Spiff team. They showed us the product and we adapted it to our sales use case. It seems like a great team with great support. **What do you dislike about Salesforce Spiff?** Doesn’t work for all incentive use cases. Our reps have very specific incentives that do not always work in the tool. Sometimes having a data mart makes more sense. **What problems is Salesforce Spiff solving and how is that benefiting you?** Giving our sales reps transparent information of how they are tracking towards their goals. Rather than just having our data backend calculate this without that transparency. ### 40. Best software I have used in all my year in sales **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander S. | HCM Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Salesforce Spiff?** The automation of my commission calculations in real time. I was able to reduce the time my staff had to deal with commission especially since my company is kind of unique **What do you dislike about Salesforce Spiff?** Nothing really. It all works very well and integrates seamlessly. Sometimes there is some lag time especially in the mornings. But at the end of the day it works very well. **What problems is Salesforce Spiff solving and how is that benefiting you?** It is solving problems with commission since different people are paid differently for different products they sell. And then there are bonuses which are accounted for. ### 41. great way to track commissions/ all things finances within the company! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan J. | Account executive, Hospitality, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2023 **What do you like best about Salesforce Spiff?** Easy commission approval process. I love being able to track my paychecks from one pay period to the next. **What do you dislike about Salesforce Spiff?** Reporting doesn't include taxes deducted. Not a fan of having to do the math to get exact numbers here **What problems is Salesforce Spiff solving and how is that benefiting you?** Being able to access direct deposit from my company's home base is a huge relief for me. It's also fairly up to date with my updated commission statements from month to month. ### 42. Review for Spiff Salesforce **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Salesforce Spiff?** The platform makes commission tracking completely transparent and automated, eliminating manual errors and saving us countless hours each month. We love being able to see real-time progress toward targets, which keeps motivation high. It’s intuitive, integrates seamlessly with Salesforce, and has significantly boosted performance across the team. **What do you dislike about Salesforce Spiff?** Initial setup complexity – configuring commission rules can be time-consuming and require careful mapping of sales data. Learning curve – some users find the interface takes a bit of time to fully understand, especially for custom reporting. **What problems is Salesforce Spiff solving and how is that benefiting you?** Manual commission calculations – It automates complex commission rules, eliminating spreadsheets and reducing human error. Benefit: Saves hours of admin work each month and ensures commissions are accurate. ### 43. Commission calculations and revenue driving! **Rating:** 4.5/5.0 stars **Reviewed by:** Quynn A. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Salesforce Spiff?** Spiff has automated the commissions calculator for our compensation plan. It's great that the employees can log in and receive a breakdown. This reduced questions drastically. **What do you dislike about Salesforce Spiff?** I think it could have a feature that could do a pre-calculation based on deals in the pipeline. Would be really cool if you could proactively calculate things. **What problems is Salesforce Spiff solving and how is that benefiting you?** It drastically reduced the sales compensation questions that we all had as users. It breaks things down more efficiently. We can log in and receive the information for past commissions extremely quickly. ### 44. Salesforce Spiff is user friendly. **Rating:** 3.0/5.0 stars **Reviewed by:** Denisa S. | Commercial Property Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Salesforce Spiff?** Commissions of sales representatives add up in real time as they are made. Staff can see their earnings, which boosts their motivation and desire for professional improvement. **What do you dislike about Salesforce Spiff?** For a new consumer, it is challenging to understand the system & set it up. Frustration could cause slow syncing, late updates & missing features. However, Salesforce Spiff is fairly new, founded in 2017, still evolving to perfection. **What problems is Salesforce Spiff solving and how is that benefiting you?** When using Salesforce Spiff, we do not need to use spreadsheets as they are likely to contain errors or differences in updates. System automates the process in real time & so avoid mistakes. ### 45. Great Real-Time Commission Control, but Complex Setup and High Cost **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Salesforce Spiff?** Control all information about sales commission, Real-Time Commission Calculations, Custom Commission Rules, Integration with Salesforce, Transparent Dashboards **What do you dislike about Salesforce Spiff?** Complex Setup and Configuration, high cost, Limited Customization Flexibility, learning curve, Data Dependency, Some users report delays in customer support responses or limitations in direct customization help from Spiff’s support team. **What problems is Salesforce Spiff solving and how is that benefiting you?** Eliminates manual spreadsheets and human errors. Increases sales rep motivation through real-time visibility of potential earnings. Speeds up monthly commission processing and payout cycles.Provides analytics to optimize incentive plans. ### 46. Useful tool for managing commissions **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Salesforce Spiff?** It takes a lot of the manual work out of calculating commissions. Once everything is set up, it’s pretty easy for sales representatives to see what they've earned, how close they are to hitting targets, and what deals are contributing to their commission. It makes the whole commission process way more transparent. It also integrates well with Salesforce. **What do you dislike about Salesforce Spiff?** The setup process can be pretty complex, especially if the commission structure isn't super straightforward. Formulas and conditions can be tough to deal with if you are not familiar with them. Also, user-friendliness could be improved. **What problems is Salesforce Spiff solving and how is that benefiting you?** It removes the calculation around how much I’m actually earning and makes the process transparent. It's also easier to have a tool that does that directly instead of having to wait for someone else's input. ### 47. Absolutely ZERO Support when Issues Arrise **Rating:** 0.5/5.0 stars **Reviewed by:** AJ P. | VP of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Salesforce Spiff?** I'm honestly having a hard time finding anything positive because of the lack of support I've received. It makes the positives not even worth it at this point. **What do you dislike about Salesforce Spiff?** The fact that we receive absolutely ZERO support, especially after being acquired by Salesforce. This is a direct quote from Nate Geddes who is part of the Spiff Support Team, "Unfortunately our Support team is unavailable for calls and has transitioned to a diagnostic role rather than that of a building role. This ultimately means we direct you towards trainings and resources that will enable you to self-manage Spiff." I am now required to refer back to outdated trainings on their Spiff University. Its an absolute joke. **What problems is Salesforce Spiff solving and how is that benefiting you?** We've been able to cutdown on the manual process of checking if customers have paid. Although this only works 80% of the time. Invoices are not being updated in Spiff, therefore are not being captured and our reps our missing out on commissions unless we can catch it. ### 48. It was great **Rating:** 5.0/5.0 stars **Reviewed by:** Babar A. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Salesforce Spiff?** Mostly the salesforce spiff is great for it's ease of use. and mostly its great for customer fsupport frequency of use, and ease of integration, and implementation **What do you dislike about Salesforce Spiff?** not much, it was as awwesome as i could have expected really.. i really liked it and this is not even an ai generated response so i dont see why anyone wouldnt lik eit **What problems is Salesforce Spiff solving and how is that benefiting you?** well i was solving the problem of figuring out how to compensate my salespeople and sales staff, incentives are very important and getting them right is key. ### 49. Salesforce Spiff - Must Have For B2B SaaS Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Salesforce Spiff?** Spiff is easy to use and gives insight into your current incentives. It also looks at your current pipeline and gives you the ability to see how much commission you will make once a deal closes. The forward looking view is a real motivator. **What do you dislike about Salesforce Spiff?** I have used Spiff for several years and don't have anything that I dislike. **What problems is Salesforce Spiff solving and how is that benefiting you?** Salesforce Spiff gives instant visibility into my current commissions. It also allows me to see "what if" scenarios for open deals in my pipeline. Being able to see how much I will make on a deal in my pipeline and the ability to know when I will hit my accelerator allows me to focus on the right opportunities to drive my compensation. ### 50. Great tool for all things sales **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Salesforce Spiff?** The best thing about Salesforce Spiff is its user-friendly interface that enables me to oversee my sales performance and customize my dashboard to my liking. **What do you dislike about Salesforce Spiff?** I use Spiff daily for my job. The only downside is the cost for using the service comparable to other platforms that have similar features. When there is an issue, customer service takes too much time to resolve especially since performance is being tracked in real-time. **What problems is Salesforce Spiff solving and how is that benefiting you?** It is very transparent and motivates me to perform better. It helps me get aligned with my company goals and overall performance. It gives visibility into many things. ## Salesforce Spiff Discussions - [When will the mobile app get fixed?](https://www.g2.com/discussions/when-will-the-mobile-app-get-fixed) - 1 comment, 1 upvote - [Can commission rates be adjusted based on the overachievement of quotas and accelerators?](https://www.g2.com/discussions/34230-can-commission-rates-be-adjusted-based-on-the-overachievement-of-quotas-and-accelerators) - 2 comments, 1 upvote - [Is there anything in the pipeline for having it refresh/update in shorter time periods?](https://www.g2.com/discussions/33994-is-there-anything-in-the-pipeline-for-having-it-refresh-update-in-shorter-time-periods) - 1 comment, 1 upvote - [How to adjust for more accurate pricing](https://www.g2.com/discussions/27474-how-to-adjust-for-more-accurate-pricing) - 1 comment, 1 upvote - [How can spiff be updated more quickly when sales ops changes comp plans?](https://www.g2.com/discussions/24097-how-can-spiff-be-updated-more-quickly-when-sales-ops-changes-comp-plans) - 1 comment, 1 upvote - [View Salesforce Spiff pricing details and edition comparison](https://www.g2.com/products/salesforce-spiff/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-05-14+21%3A10%3A14+-0500&secure%5Bsession_id%5D=9e4fcec9-beae-4a90-9220-f4131c19f6e0&secure%5Btoken%5D=aa08c2310af4d1c0b33818ffd685e8732d836ef1ce6d5fcc9033af832e74ad72&format=llm_user) ## Salesforce Spiff Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [CommissionTrac](https://www.g2.com/products/commissiontrac/reviews) - [Easy-Commission](https://www.g2.com/products/easy-commission/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Mitratech TAP Workflow Automation](https://www.g2.com/products/mitratech-tap-workflow-automation/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [Pulsar for Salesforce](https://www.g2.com/products/pulsar-for-salesforce/reviews) - [QUBEdocs](https://www.g2.com/products/qubedocs/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) - [Salesforce CRM Analytics (formerly Tableau CRM)](https://www.g2.com/products/salesforce-crm-analytics-formerly-tableau-crm/reviews) - [Salesforce CRM Dashboards](https://www.g2.com/products/salesforce-crm-dashboards/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Toggl Track](https://www.g2.com/products/toggl-track/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Salesforce Spiff Features **Sales Rep Portal** - Commission Estimator - Dispute Management - Compensation Statements - Plan Documents and Agreements - Individual and Team Performance Reports - Mobile User Support **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Management Portal** - Sales Org Performance Reports - Monitor Sales Rep Performance - Territory Assignments/Management - Quota Assignments/Management - Commission splits and overrides - Workflow and Approvals - Budgeting **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Administration** - Adjustments/Dispute Resolution - Comp Modeling - Ease of Admin - Comp Modeling - Design Flexibility - Comp Statement Calculation and Distribution - Reports and Dashboards - Sales Hierarchy Management **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Platform** - CRM Integration - Financial Integration - HCM/HRIS Integration - Customization - APIs - Internationalization - Performance and Reliability **Administrative** - Integration - Employee Structure - Behavior Monitoring **Agentic AI - Sales Compensation** - Natural Language Interaction ## Top Salesforce Spiff Alternatives - [CaptivateIQ](https://www.g2.com/products/captivateiq/reviews) - 4.7/5.0 (3,407 reviews) - [Xactly](https://www.g2.com/products/xactly/reviews) - 4.2/5.0 (1,072 reviews) - [Performio](https://www.g2.com/products/performio/reviews) - 4.4/5.0 (995 reviews)