--- title: Salesforce Spiff Reviews meta_title: 'Salesforce Spiff Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3068 reviews by the users' company size, role or industry to find out how Salesforce Spiff works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 3068 scale: '5' date_modified: '2026-08-05' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Salesforce Spiff Reviews **Vendor:** Salesforce **Category:** [Sales Compensation Software](https://www.g2.com/categories/sales-compensation) **Average Rating:** 4.6/5.0 **Total Reviews:** 3,068 ## About Salesforce Spiff Salesforce Spiff is a modern commission management solution built on the world’s #1 CRM. It combines the familiarity and flexibility of spreadsheet-like modeling with enterprise-grade automation—enabling Finance, Revenue Operations, and Sales Operations teams to self-manage even the most complex incentive compensation plans at scale. Designed to increase trust and transparency, Salesforce Spiff delivers real-time visibility into sales performance and commission earnings, unlocking stronger seller motivation and accelerating top-line revenue growth. With its intuitive user experience, advanced analytics and reporting, and seamless integrations, Salesforce Spiff empowers organizations to automate compensation workflows, reduce admin burden, drive seller trust with data accuracy and transparency, and confidently adapt plans as the business evolves. ## Salesforce Spiff Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of Salesforce Spiff, making tracking commissions and bonuses straightforward and motivating. (81 reviews) - Users value the **real-time tracking** of Salesforce Spiff, enhancing clarity and decision-making in sales performance. (57 reviews) - Users commend the **transparency** of Salesforce Spiff, enhancing trust and accuracy in managing commissions effortlessly. (55 reviews) - Users value the **seamless integrations** of Salesforce Spiff, enhancing transparency and motivation for sales teams. (47 reviews) - Users appreciate the **automation features** of Salesforce Spiff, which streamline processes and enhance accuracy in compensation tracking. (44 reviews) - Salesforce Integration (44 reviews) - Helpful (42 reviews) - Users love the **enhanced visibility** provided by Salesforce Spiff, simplifying tracking and management in one dashboard. (42 reviews) - Users value the **real-time visibility of bonuses** in Salesforce, enhancing accuracy and simplifying commission management. (40 reviews) - Users appreciate the **simple interface** of Salesforce Spiff, making commission tracking and understanding effortless. (40 reviews) **What users dislike:** - Users find the **learning curve challenging** , often struggling with the complex UI and setup process of Salesforce Spiff. (43 reviews) - Users find the **complexity** of initial setup and customization in Salesforce Spiff challenging, impacting workflow efficiency. (39 reviews) - Users find that the **implementation difficulty** can be a challenge, requiring significant time and careful configuration. (29 reviews) - Users face **data management issues** with Salesforce Spiff, experiencing delays and inaccuracies in tracking and implementations. (28 reviews) - Users find Salesforce Spiff to be **expensive** , particularly challenging for smaller teams with limited budgets. (28 reviews) - Time-Consumption (25 reviews) - Difficult Learning (21 reviews) - Users face **implementation challenges** when onboarding, especially with vendor dependency and lack of training resources. (19 reviews) - Not Intuitive (17 reviews) - Users experience **time delays** with Salesforce Spiff, as syncing and updates can take longer than expected. (17 reviews) ## Salesforce Spiff Reviews ### 1. Best Cloud based CTC and payroll related manager **Rating:** 4.5/5.0 stars **Reviewed by:** Punnareddy p. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Salesforce Spiff?** Incentives Management is very good and easy to fill for reps **What do you dislike about Salesforce Spiff?** Spreadsheet style pages looks some times look likes a excel **What problems is Salesforce Spiff solving and how is that benefiting you?** Salary and Incentives management and tracking ### 2. Great Product, support and integration needs work **Rating:** 3.5/5.0 stars **Reviewed by:** Levi H. | Salesforce Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2025 **What do you like best about Salesforce Spiff?** Spiff makes calculating complex commission plans much easier **What do you dislike about Salesforce Spiff?** Spiff support is difficult to get a hold of, the Salesforce integration is not perfect and often doesn't bring all the data over which causes us to have to re-sync multiple times. **What problems is Salesforce Spiff solving and how is that benefiting you?** Calculating complex commission plans used to be done in our spreadsheets, Spiff has made that much easier ### 3. Great solution! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Salesforce Spiff?** We recently integrated Spiff into our operations, and it has truly been a game changer. From the very beginning, the user-friendly interface made the onboarding process smooth and intuitive for our team. Spiff's solution has streamlined our workflow in ways we never thought possible. One of the standout features for us has been the automated commission calculations. This has significantly reduced the time we spent on manual entry and has minimized errors across the board, allowing our sales team to focus more on what they do best—selling! Additionally, the real-time visibility into our performance metrics has empowered our team with actionable insights. We can now track our progress and make data-driven decisions on the fly. The seamless integration with our existing tools has made Spiff an invaluable addition to our tech stack. Customer support has also been top-notch. Whenever we've had questions or needed assistance, the Spiff team has been quick to respond and incredibly helpful. Overall, Spiff has exceeded our expectations and has transformed the way we manage our commission and compensation processes. I highly recommend it to any business looking to enhance their workflow and efficiency! **What do you dislike about Salesforce Spiff?** We wish is was free! There isn't really anything that stands out. **What problems is Salesforce Spiff solving and how is that benefiting you?** Tracking our broker commissions. ### 4. Easy to use commission management tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2025 **What do you like best about Salesforce Spiff?** It offers transparency in calculating commissions. It helps us to customize for every insurance products. **What do you dislike about Salesforce Spiff?** The cost high. Especially for my company, which has a very small team that works with commissions. **What problems is Salesforce Spiff solving and how is that benefiting you?** It helps to meet various commission calculating logic requirements for various insurance products. ### 5. Quick Reward **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Salesforce Spiff?** It is quick reward for the employees to acheive their targets. It helps to motivate the employees. gift card or bravo points are the best and its very easy to use, easy to implement. **What do you dislike about Salesforce Spiff?** There is nothing to dislike, MY experience is may be sales person get the overwhelmed by too many reward schemes and they become distracted and demotivated if they continously dont get these rewards. **What problems is Salesforce Spiff solving and how is that benefiting you?** I am a sales person, it helps me to earn little more than my regular incentives and salary. ### 6. Great software that can automate your payouts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Salesforce Spiff?** The tool is always precise and has a dashboard using which you can build visibility on the revenue your sales team has made and also the commission that was reserved. **What do you dislike about Salesforce Spiff?** Nothing in specific, every feature looks clean **What problems is Salesforce Spiff solving and how is that benefiting you?** HubSpot had dashboard; however the insights to performance wasn’t really great. ### 7. Easy to see closed won ARR and how I will be paid **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Salesforce Spiff?** I am able to see a full outlook on my pay based on commissions and waht percent from each month. Helps motivate me in my day to day deals **What do you dislike about Salesforce Spiff?** No AI components based off my pipeline to date to say I could land here **What problems is Salesforce Spiff solving and how is that benefiting you?** Understanding how each deal contrubitues to my comp plan and what I need to close to get to a specific number ### 8. Decent Out-of-the-Box Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2025 **What do you like best about Salesforce Spiff?** Decent out of the box solution that's already integrated with Salesforce. Helpful if deep customization isn't a requirement. **What do you dislike about Salesforce Spiff?** Not as customized for specific industries like pharmaceuticals. Naturally, more customization is required to align it to functions for my specific industry and different aspects of each franchise. **What problems is Salesforce Spiff solving and how is that benefiting you?** Quick setup for a basic incentive compensation plan with spiffs. Nice to have rep statements and predictions on where their final payout is expected to be. ### 9. Such an improvement over what we were doing! **Rating:** 2.5/5.0 stars **Reviewed by:** Evan J. | Senior Manager of Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2021 **What do you like best about Salesforce Spiff?** [Updated 3/21/2024]: Our organization moved away from Spiff because they continued to see a large number of disputes from sales team members. Ultimately, our sales operations team felt they were needing to invest considerable amounts of time on the backend monthly on this product. [Updated 8/13/21 after 8 months of use]: The user interface for Spiff is real slick and easy to understand. Once the back-end commission values are entered, it's real easy for my sales team to see where their commission amount stands at any point of the month. My initial rating was a 10 for this product, but has lowered to a 9 due to a code change on Spiff's side that resulted in our commission calculations being impacted mid-month. This has since been fixed, but resulted in additional work for us administratively and in time spent reassuring our sales team to trust the Spiff results they were seeing. **What do you dislike about Salesforce Spiff?** As with any transition, we had some hiccups as we attempted to close out our first month for commission payments. Our Spiff Customer Success Manager and tech partner were able to work through the Salesforce integration fine tuning to address the calculation discrepancies in time for our end of month payroll processing. **What problems is Salesforce Spiff solving and how is that benefiting you?** We implemented Spiff at the start of the 2021 calendar year. Prior to this, we were manually pulling reports from SFDC and mapping certain opportunity types to commission rates, factoring referral rates manually, etc. This has saved our Sales Operations team considerable administrative time. Now, our sales team can quick log in to see their commission performance month-to-date at a macro-level and at one click can be at the micro-level to see all the commission events and types that are being summed into this. ### 10. Great overview of my sales performance, even more data into Spiff would improve the platform! **Rating:** 3.5/5.0 stars **Reviewed by:** Amanda S. | Senior Account Executive, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Salesforce Spiff?** Spiff gives a great overview of my sales performance in the past year. I also like that I can track my avarage commission. My current Spiff view is very simple, but I'm sure there is more things that can be displayed when I log on to Spiff. The UI is great, simple and fresh! **What do you dislike about Salesforce Spiff?** Maybe it's beacuse of how our company integrated Spiff, but I would be lovely if you could follow the current's months performance. Right now we're using Kluster to track the current month. Would also be nice if you could get a simplified overview of the type of sales led activities you engaged in. For example see how much new business and how much existing business. Right now they are all visible in the same list which makes it difficult to track. Morever, would be amazing if you got notication as soon as a new commission was added to your account. Then it would be easier to follow up and make sure all activities are included. I would like to avoid double check my activities. **What problems is Salesforce Spiff solving and how is that benefiting you?** Help me get an overiview and track my sales performance, making sure I get paid for every deal I make. It gives my real-time insights. ### 11. Excellant tool for Tracking your Sales Comission **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Salesforce Spiff?** Spiff is extremely easy to use comission tracking tool.It helps me track my monthly commision very easily.It is hassel free and shows you breakdown of the total commision each month with respect to which deals generated what amount of money and the total amount earned each month as a result. I am also able to check my previous month comissions and raise a ticket for any discrepancies. **What do you dislike about Salesforce Spiff?** Only thing I dislike about Spiff is their customer support which is a bit slow.They took over two weeeks to attend my ticket. **What problems is Salesforce Spiff solving and how is that benefiting you?** I don't have to manually calculate my sales comission every month to see what money I am expecting in my paycheck.I just have to open Spiff and I can see the total comission I am going to recieve that month and a breakdown of which deal is getting me what amount. ### 12. Good but can be improved **Rating:** 4.0/5.0 stars **Reviewed by:** Parth P. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Salesforce Spiff?** Ease of use and implementation and the user freindliness **What do you dislike about Salesforce Spiff?** The number of features can be improved in order to make it more usable **What problems is Salesforce Spiff solving and how is that benefiting you?** It is helping the sales process go smoother ### 13. High visibility into earnings **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Salesforce Spiff?** Timely payments with accurate calculations of commisions **What do you dislike about Salesforce Spiff?** A bit complex in terms of configurations **What problems is Salesforce Spiff solving and how is that benefiting you?** Automation of payments ### 14. Ease of use **Rating:** 3.5/5.0 stars **Reviewed by:** Saloni A. | Business Development , Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Salesforce Spiff?** The UX/UI is simple to navigate and easy to login via my companies centralised SSO login. **What do you dislike about Salesforce Spiff?** I wish it could show me what is being earnt by other people in the team, annomously so we know where we stack on the leaderboard. **What problems is Salesforce Spiff solving and how is that benefiting you?** My company purchased the product, it helps us track our commission and quotas. ### 15. I No Longer Dread Commission Review Statements! **Rating:** 5.0/5.0 stars **Reviewed by:** Steve G. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2023 **What do you like best about Salesforce Spiff?** With Spiff in place, I can instantly see my commissions for previous, current, and future months at one glance! Spiff eliminates the guesswork- it syncs with Salesforce, so there is no discrepency! What a difference from using hard to read and understand excel spreadsheets! Update FEB 2024: SPIFF is still going strong- I look forward to the approval notice every month! **What do you dislike about Salesforce Spiff?** Since I'm just coming on board, I don't have anything negative yet- I am very impressed with SPIFF, and I truly appreciate how easy it has made my commission reviews. I would like to see a year's worth of commission if possible (i.e. I can't see DEC 2023 yet, but i know i have a deferred commission there). Otherwise, this is amazing! Update FEB 2024: Still no dislikes- this is an organized, easy to use solution! **What problems is Salesforce Spiff solving and how is that benefiting you?** Commission Review is solved. Instead of spending grueling hours trying to understand a spreadsheet, I click on SPIFF, and instantly I see my commissions, deferrals, etc. SPIFF simplifies the commission report, and allows me to devote more time to sales. ### 16. great! **Rating:** 5.0/5.0 stars **Reviewed by:** Debra H. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Salesforce Spiff?** number of features customer supportEase of Implementation **What do you dislike about Salesforce Spiff?** ease to use Frequency of UseEase of Integration **What problems is Salesforce Spiff solving and how is that benefiting you?** sales contact history data ### 17. seamless commission automation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2025 **What do you like best about Salesforce Spiff?** its seamless integration for commission management **What do you dislike about Salesforce Spiff?** Configuration can be sometimes tricky while implementing **What problems is Salesforce Spiff solving and how is that benefiting you?** It avoids the human error and it saves lot of time doing manual calculations due to its seamless automation ### 18. Easy to use ! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Salesforce Spiff?** It's helpful because it's easy and the best thing is that is is a flexible platform that offers connection **What do you dislike about Salesforce Spiff?** Haven't really had any downsides in my personal experience **What problems is Salesforce Spiff solving and how is that benefiting you?** Solving needing a platform and it benefits every one that needs to be involved in the process ### 19. Very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Salesforce Spiff?** One of the most commendable aspects of Spiff is its intuitive interface, which simplifies the often complex task of commission tracking. Users can easily set up custom commission structures, track sales performance in real-time, and generate detailed reports—all from a single, user-friendly dashboard. This streamlined approach not only saves time but also minimizes the likelihood of errors, ensuring that sales representatives are accurately compensated for their efforts. **What do you dislike about Salesforce Spiff?** Despite its many strengths, there are a few areas where Spiff could enhance its offerings. For instance, some users may find the initial setup process to be somewhat complex, especially if they are unfamiliar with commission tracking software. Improving the onboarding experience with more comprehensive tutorials or dedicated support resources could help alleviate this challenge and ensure a smoother transition for new users. **What problems is Salesforce Spiff solving and how is that benefiting you?** To keep track of my commisions in real time ### 20. Spiff not as good as thought **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Salesforce Spiff?** it is easy to use and consumer-friendly and so far so good- you can see your sales and commissions and bonuses **What do you dislike about Salesforce Spiff?** it is glitchy and slow and not real time and needs to have updated to be real time, also there is issues with clawbacks as it doesnt communiate iwth our pipedrive and show correct information **What problems is Salesforce Spiff solving and how is that benefiting you?** to show sales and where staff are at all times, shows levels and sales from previuos months and their bonuses and clawbacks, in additon we can make graphs and compare indiduals and waht they did month to month ### 21. It does what it intends and that's really all you can ask of it **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Salesforce Spiff?** It provides clarity into the comissions you are to recieve. **What do you dislike about Salesforce Spiff?** There is no wiggle room, you still will no doubt have to go to ops to understand what you are getting paid on and why not other variables. **What problems is Salesforce Spiff solving and how is that benefiting you?** It shows you in SFDC what you're going to be getting. ### 22. Amazing commissioning tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Salesforce Spiff?** We recently implemented Spiff into our org and the feedback from the end users has been really positive. They low how it take the data from the Quote and updates their commission as they apply discounts. Makes the end users think twice about offering discounts to the merchants. **What do you dislike about Salesforce Spiff?** Building the compensation plans has been quite challenging and implementation required SF partner **What problems is Salesforce Spiff solving and how is that benefiting you?** We often used to get a lot of questions once the commissioning has been processed to have the commissioning manager explain the numbers, but now, all of that is being approved and visible at the point of close winning the opportunity ### 23. Great product that improves the connection between analyst and sales representative **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen C. | Associate Commissions Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2024 **What do you like best about Salesforce Spiff?** Spiff is a straightforward platform that jumpstarts an analysts understadning of commissions-based payouts. I have been using this platform for two months and am easily weaving through statements and answering questions about opportunities found within the Salesforce integration. The ability to answer tickets, communicate via approvals, navigate and upload statements and history is amazing. We use Spiff on a daily basis, and the customer support is astounding. If we want to see a change, the Spiff team will reach out and make sure it comes next in the pipeline **What do you dislike about Salesforce Spiff?** Maybe the least helpful things are just certain kinks. For example, we have a number of months we work with, but we would like to see previous months completely locked down and archived, so the data within those months is not accidentally tampered with and/or manipulted in some way, where we must go back and fix the variance(s) **What problems is Salesforce Spiff solving and how is that benefiting you?** The link and communication with our accounting, payroll, and FA teams ### 24. Finally some transparency about Payouts and attainment **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Salesforce Spiff?** Before Spiff, I always had the gut feeling that I missed something that would impact my paycheck. We had little transparency over commission payouts, kicker and attainment which caused a lot of back and forth and paycheck corrections at the beginning of the months between employees and our finance team. Also I had to keep track over my attainment in a spreadsheet. I also love the breakdown of all key metrics (targets, attainment and variable) **What do you dislike about Salesforce Spiff?** Nothing, it works as it should. Now I'm just filling space to fill the minimum characters. **What problems is Salesforce Spiff solving and how is that benefiting you?** - creates transparency around attaintment, targets and payouts - reduces the hassle and back and forth with managers and the payment team - gives me ease of mind when closing a month ### 25. Taking care of your employees have never better **Rating:** 5.0/5.0 stars **Reviewed by:** Richard H. | Founder, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Salesforce Spiff?** The ability to motivate is equally valuable when the employee can participate and self motivate. **What do you dislike about Salesforce Spiff?** Nothing to dislike at all. Keep it intuitive is my best recommendation. **What problems is Salesforce Spiff solving and how is that benefiting you?** Helping focus on revenue in a positive way by allowing reps to focus on the opportunities they need to reach goals. And also help remind them when they need to source new opportunities. ### 26. Clear and transparent comission tool **Rating:** 5.0/5.0 stars **Reviewed by:** Joselyne G. | Inside Sales Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Salesforce Spiff?** It is great having a real time comissions report, it is clear, easy to use, you can track the expected comission in your next payrun , but not only that It also show your progress through the defined goals. **What do you dislike about Salesforce Spiff?** I wouldn´t say there is something I don´t like about spiff, but I can say that it would be great having visibility of the sales record that are being taking in consieration for the calculation, but I know that maybe this depends on customer permissions. **What problems is Salesforce Spiff solving and how is that benefiting you?** Sometimes we had to wait until the end of a period to know how much money to expect, now we can plan better based on the expected earnings. And also can be more focused on working our way to the goal. ### 27. Easy way to track commission! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2024 **What do you like best about Salesforce Spiff?** I love using spiff to track my comission breakdowns and trends. The dashboard makes it eaxtreamly easy to keep track of everything that is being reported. I also appriciate the simplistic look of the front facing dashboard, I am a new user of spiff/comission tracking software in general and appricate how easy the comany makes it for new users. **What do you dislike about Salesforce Spiff?** Nothing really - super easy to use I think the only thing is when I close deals I see my comission 24 hours after / the next day so maybe if that was in real time i'd be better but I think the product itself is great! **What problems is Salesforce Spiff solving and how is that benefiting you?** Spiff helps me understand where I fall on performance and creates an easy way for me to keep track of that. In turn, this helps my prioittization efforts in other areas of my day to day. ### 28. Sales performance incentive funding **Rating:** 5.0/5.0 stars **Reviewed by:** Prabhu C. | Senior Architect, Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Salesforce Spiff?** Flexible Incentive Structures: SPIFF allows customization to align incentives with business goals. ⁠ ⁠Real-time Tracking: Instant visibility into earnings and progress boosts sales motivation. **What do you dislike about Salesforce Spiff?** Initial configuration can be time-consuming and challenging. **What problems is Salesforce Spiff solving and how is that benefiting you?** SPIFF incentivizes sales teams to meet targets. Then it helps Automates calculations and payouts. More importantly SPIFF provides real-time visibility into earnings and progress. ### 29. Totally effective and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2025 **What do you like best about Salesforce Spiff?** You have all information at one place and easy to acclimatize and adapt. **What do you dislike about Salesforce Spiff?** It's a little expensive for some people. **What problems is Salesforce Spiff solving and how is that benefiting you?** Monitoring all customers and their data changes at one place ### 30. Great Leader and Rep Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jon T. | SVP, Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Salesforce Spiff?** Love how you can get visibility into future commissions each deal you close. Super motivating and always helps reps drive to the next tier or their comp plan. A++ **What do you dislike about Salesforce Spiff?** Nothing. I really enjoy the user experience **What problems is Salesforce Spiff solving and how is that benefiting you?** Transparency into what reps and managers are earning in close to real time. ### 31. it is very necessary for Sales Cloud to cover many complex commission calculation use cases **Rating:** 4.5/5.0 stars **Reviewed by:** Gustavo G. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Salesforce Spiff?** what is standard, because there wasn't an application like this available in Sales Cloud and it was very necessary **What do you dislike about Salesforce Spiff?** For now, I haven't tested it thoroughly, but I suppose it will meet expectations. **What problems is Salesforce Spiff solving and how is that benefiting you?** The instant calculation of the commission and the clarity of communication with the user ### 32. AE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2025 **What do you like best about Salesforce Spiff?** Provides the best insights and incredibly user friendly! Slack integration was very fast to implement **What do you dislike about Salesforce Spiff?** I can't say much wrong about this solution. Would highly reccomend **What problems is Salesforce Spiff solving and how is that benefiting you?** Better insights into performance ### 33. Solid compensation tool for my sales commission structure. **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2023 **What do you like best about Salesforce Spiff?** The automation, transparency and accuracy of my commission checks based on multiple criteria that affect when and how much a sale pays out. **What do you dislike about Salesforce Spiff?** To the extent I have any dislikes about Spiff: I am unable to see how taxes or other influences are going to affect that commission payout. I do go into ADP to see where the paycheck ends up after taxes, 401k, etc. From a salesperson's perspective I want to know my payout calculation is correct and what I'm actually going to get. I have to go to two places currently to determine that. Additionally, if there's a recurring payment that is supposed to occur quarterly outside of commission, I don't have a way to expect the payment. For example, I have a quarterly $2,500 payment that is supposed to be made, and I have to manually check that it has been added by management, it's not automatic and it has been missed in the past being added by mangement and I didn't notice because it wasn't there - "out of sight, out of mind" **What problems is Salesforce Spiff solving and how is that benefiting you?** Salesforce is the "source of truth" for what sale closed, when and how much it is worth. My comp plan can change annually at minimum. To make sure things are acccurate I do have to keep my own comp plan sheet in excel manually. Spiff has provided peace of mind with ensuring my commission is correct. I can see what deals are being calculated and it's correct to the cent everytime so far. Any errors are always with management not inputting necessary data, not Spiff. ### 34. Comprehensive review - Salesforce Spiff **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2025 **What do you like best about Salesforce Spiff?** The efficiency with which it automates sales incentives. **What do you dislike about Salesforce Spiff?** The setup process could be more user friendly. **What problems is Salesforce Spiff solving and how is that benefiting you?** Tracking incentives has become much easier. ### 35. Critical tool to help sellers feel empowered in their work! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Salesforce Spiff?** What I appreciate the most about Spiff and the fact that my company uses this tool for commission tracking is the transparency it gives me into how and when I'm getting paid out. In the hussle of everyday sales life, it is impossible to keep track of every deal that goes through, but Spiff does that for me! I'm able to ensure I'm getting paid correctly and have easy access to that information. I use this tool about once a week to check in on my progress towards my overall quota as well which is one of my favorite features. I am a visual person and I am very motivated by seeing the progress I make week over week contribute to my overall quota goal. **What do you dislike about Salesforce Spiff?** I wish there were more metrics to breakdown the small details of a deal, for instance the revenue buckets each deal contains or the length of time between closing the deal and the expected close date. **What problems is Salesforce Spiff solving and how is that benefiting you?** It's giving me transparency into our commission team's world by giving us a place to both refernce back to when reviewing comission payouts. I know they look at Spiff so I can feel confident going to Spiff and seeing what they see. If there's any issue, we can use this one source of truth to work through it together. ### 36. In August, we made a move to Spiff and it has been a wonderful experience ever since. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Salesforce Spiff?** I like how clear and detailed the commission statements are. I can view the status of my deals on a daily basis, which makes it easier to catch any errors (if applicable). I can also clearly see how much I am being paid out for each deal. Which leads me into how tickets are managed. It is very easy to submit a ticket within Spiff if there is an error. We are able to tag necessary parties within the ticket as well - which creates better communication. Overall, it's been an amazing experience and I'm very happy with the switch to Spiff. The Spiff app on my phone and the desktop version are both easy to navigate through. **What do you dislike about Salesforce Spiff?** No dislikes that I have found so far! I'm very much happy with the experience I've had so far. **What problems is Salesforce Spiff solving and how is that benefiting you?** Spiff effectively tracks my commission and performance, which benefits me as I always have visibility into my pay. ### 37. Spiff: Your Key to Trust and Efficiency **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Salesforce Spiff?** Let me tell you about Spiff – it's a game-changer for handling commissions. You know how keeping track of commissions can be a headache? Well, Spiff takes away all that stress. It's all about trust and automation. With Spiff, you can trust the numbers because they're always accurate. Plus, you get real-time updates that keep you motivated to hit your goals. And the best part? It's super easy to use, no matter how big your team is. So, if you're tired of dealing with commission headaches, give Spiff a try. Trust me, you won't regret it. **What do you dislike about Salesforce Spiff?** One potential drawback of Spiff could be its interface, which may appear confusing or overwhelming to users during their initial interactions. The abundance of features and options within the platform might not be intuitively organized, leading to a learning curve for new users. While Spiff offers powerful functionality, navigating through the interface could initially pose challenges for some users, requiring additional time and effort to become comfortable with the platform. **What problems is Salesforce Spiff solving and how is that benefiting you?** Spiff solves the trust and accuracy issues in commission statements, giving me confidence in my earnings. With real-time visibility, I'm constantly motivated to reach my goals. Plus, tracking my commission within the platform is convenient and hassle-free, saving me time and empowering me to make informed decisions about my earnings. ### 38. Clear and concise! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Salesforce Spiff?** Its efficiency and user-friendly features. Its intuitive interface streamlines various business processes, enhancing productivity and collaboration within organizations. The tool often stands out for its customizable nature, allowing businesses to tailor workflows to their specific needs. With robust analytics and reporting capabilities, Spiff empowers users to gain valuable insights into their performance and make data-driven decisions. Additionally, the tool's reliable customer support ensures users receive timely assistance, contributing to an overall positive user experience. **What do you dislike about Salesforce Spiff?** While Spiff offers several positive features, it's important to note some potential drawbacks. Users have occasionally reported a learning curve when initially navigating the platform, which may result in a slower onboarding process for some teams. Additionally, depending on the specific needs of a business, certain customization limitations may be encountered, leading to frustration for those seeking highly specialized configurations. Some users have expressed concerns about occasional system glitches or downtimes, impacting the tool's overall reliability. As with any SaaS tool, individual experiences may vary, and it's advisable for potential users to thoroughly assess how well Spiff aligns with their unique requirements and preferences. **What problems is Salesforce Spiff solving and how is that benefiting you?** Facilitates comission visibility and increases trust! ### 39. Great website and convenient app create a great overall tool **Rating:** 5.0/5.0 stars **Reviewed by:** Austin L. | Sales Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2020 **What do you like best about Salesforce Spiff?** It is extremely helpful in checking on my monthly commission check. I like that it is simple and easy to understand, as well as an easy place to organize. I have recently started using the app which I love. I was in the Bahamas this past week and could still track my commission out of the country. **What do you dislike about Salesforce Spiff?** Sometimes my app shows up as blank. That is my only thing. **Recommendations to others considering Salesforce Spiff:** This is a great easy tool to make it easy to incentivize salespeople. Maybe you could add a way to connect sales prizes that a company has to offer within the app. For example, a Salesteam could say, "Whoever gets the higest total $$$ sold this month, gets a choice of a pair of headphones, a vacuum, or a $300 Amazon card." and you could connect all 3 of those to Spiff and track and pick rewards via the app. **What problems is Salesforce Spiff solving and how is that benefiting you?** It has been effortless to find discrepancies with Salesforce and provide an easy way to resolve any questions with my number. It does a great job at filtering out accidental duplicate events. In many ways, I feel like it is better than Salesforce at tracking correct opportunities. ### 40. A great tool for ease of understanding commission **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Salesforce Spiff?** Spiff has been super simple for me in Sales to understand exactly what I am due to get paid in commission, as my company commission calculation is rather complicated. Spiff allows me to understand ahead of time what my commission will be, so I can get a good idea of what my future paycheck will look like. I can also raise tickets internally if a commission incentive is not ticked, which will go to another colleague to resolve. **What do you dislike about Salesforce Spiff?** it's sometimes a little confusing to understand when exactly the money will be paid into my payslip - by what month, as the held/committed does not always make sense easily to me. I have only been using it for a few months however so It might be something that i learn in time. **What problems is Salesforce Spiff solving and how is that benefiting you?** it takes me ages to work out commission manually, spiff does all of this for me now ### 41. Easy to use commission app **Rating:** 4.5/5.0 stars **Reviewed by:** Chris L. | Sr. Salesforce Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Salesforce Spiff?** Spiff makes creating commission plans that are scalable super easy **What do you dislike about Salesforce Spiff?** There is a little bit of a learning curve with Spiff designer but Spiff U helps alot! **What problems is Salesforce Spiff solving and how is that benefiting you?** Spiff helped our reps with being able to track their commission payouts ### 42. Spiff **Rating:** 4.5/5.0 stars **Reviewed by:** Pascal U. | Co-CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Salesforce Spiff?** It's a really good product that I would recommend to everyone in the team **What do you dislike about Salesforce Spiff?** I don't like the user experience as much **What problems is Salesforce Spiff solving and how is that benefiting you?** It solves the problem of business sales people being lost about their commissions structure ### 43. Simple, yet detailed commission insights **Rating:** 5.0/5.0 stars **Reviewed by:** Dylan P. | Senior Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Salesforce Spiff?** The transparency. You can see everything you need regarding your comp statements right in an easy to use application. **What do you dislike about Salesforce Spiff?** Honestly, I have not found anything I dislike at this moment. I have been using it for several months and I love it so far. **What problems is Salesforce Spiff solving and how is that benefiting you?** Before Spiff, we had a very outdated method for calculating and predicting comp based on our months numbers. With Spiff, we can now see in plain sight and in real time, what our comp will be and what deals comprised it. It has really taken away the human error and made it so much easier for a sales rep to view. ### 44. Build Trust among sales team using Spiff **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Salesforce Spiff?** It is easy to use - I can the path towards my incentives. I love ghost rules, because it helps with my planning **What do you dislike about Salesforce Spiff?** Ui is not consistent with Salesforce platform **What problems is Salesforce Spiff solving and how is that benefiting you?** Moving from excel to automation ### 45. Flawed but awesome experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Salesforce Spiff?** Realtime tracking of Commisions. Seeing average commisions and seeing accelerators at play in close to realtime without relying on imperfect excel trackers. **What do you dislike about Salesforce Spiff?** I'd like % to quota to be more visible. I understand the focus on realtime commisions and the actual dollar amount, but having more readily accessible, native access % to goal monitoring would make me more likely to use the service more often. I'd also like to see more of a focus placed on how Spiff can be used for performance management, with things like average deal size and average deal amount with regards to how much an agent makes per sale off of commisions. **What problems is Salesforce Spiff solving and how is that benefiting you?** Spiff is solving the fact that previously it was far harder for our organization to keep track of discounting, promotions etc apropos to commision payouts. I also think now we have more realtime visibility. ### 46. Love this! **Rating:** 5.0/5.0 stars **Reviewed by:** Aine J. | Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Salesforce Spiff?** How easy it is to customize and it is very intuitive. **What do you dislike about Salesforce Spiff?** Sometimes it is a little slow. Also it doesn't save rule names sometimes. **What problems is Salesforce Spiff solving and how is that benefiting you?** Allows a company to pay its sales force accurately. ### 47. Attended Spiff Session at Dreamforce **Rating:** 4.0/5.0 stars **Reviewed by:** Andrea Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Salesforce Spiff?** Eliminating human error and creating transparency when calculating commissions **What do you dislike about Salesforce Spiff?** I don't know what it costs. I just don't know enough to answer this at this time **What problems is Salesforce Spiff solving and how is that benefiting you?** We are not using this quite yet ### 48. Best platform for commission visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Josh E. | Senior Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Salesforce Spiff?** Before Spiff, in my previous company, we used to play 'pay-day lottery', where we'd all guess what our commission would look like and wouldn't know until pay-day whether we had clawbacks, what % we'd hit or anything else - we made light of it, but it was super frustrating. Spiff solves all of this, visibility into quotas, commissions earned, calculations behind commission payments, and the ability to create tickets straight to Sales Ops. **What do you dislike about Salesforce Spiff?** There's nothing to dislike about Spiff!! **What problems is Salesforce Spiff solving and how is that benefiting you?** Removes ambiguity from commission earnings > visibility into earnings, calculations and quotas > ability to query straight to Sales Ops ### 49. Finally! **Rating:** 5.0/5.0 stars **Reviewed by:** Kathryn A. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Salesforce Spiff?** I can see my commissions everyday! So much more information than before. I know exactly what to work on today. **What do you dislike about Salesforce Spiff?** Nothing so far. Spiff has been very helpful. **What problems is Salesforce Spiff solving and how is that benefiting you?** Consistent information ### 50. Awesome experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jenipher A. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Salesforce Spiff?** Loved the round table and questions, wish they would have told us more about spiff **What do you dislike about Salesforce Spiff?** Wanted to learn more about the product and org changes if added **What problems is Salesforce Spiff solving and how is that benefiting you?** Calculating ## Salesforce Spiff Discussions - [When will the mobile app get fixed?](https://www.g2.com/discussions/when-will-the-mobile-app-get-fixed) - 1 comment, 1 upvote - [Can commission rates be adjusted based on the overachievement of quotas and accelerators?](https://www.g2.com/discussions/34230-can-commission-rates-be-adjusted-based-on-the-overachievement-of-quotas-and-accelerators) - 2 comments, 1 upvote - [Is there anything in the pipeline for having it refresh/update in shorter time periods?](https://www.g2.com/discussions/33994-is-there-anything-in-the-pipeline-for-having-it-refresh-update-in-shorter-time-periods) - 1 comment, 1 upvote - [How to adjust for more accurate pricing](https://www.g2.com/discussions/27474-how-to-adjust-for-more-accurate-pricing) - 1 comment, 1 upvote - [How can spiff be updated more quickly when sales ops changes comp plans?](https://www.g2.com/discussions/24097-how-can-spiff-be-updated-more-quickly-when-sales-ops-changes-comp-plans) - 1 comment, 1 upvote - [View Salesforce Spiff pricing details and edition comparison](https://www.g2.com/products/salesforce-spiff/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+12%3A10%3A58+-0500&secure%5Bsession_id%5D=eb1b94ac-99a2-4e59-8959-d56a7c9646c0&secure%5Btoken%5D=634b43f32ed5ed3aaa3a3f32a207d979a29adb98930dd8bb4cf4177a3a8f74d5&format=llm_user) ## Salesforce Spiff Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Toggl Track](https://www.g2.com/products/toggl-track/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Salesforce Spiff Features **Additional Functionality** - Data Import/Export - Commission Calculator - Forecasting - SSL Security - Status Tracking - Single Sign On - Alerts/Notifications - Reporting/Analytics - Activity Tracking - Multi-Currency - Commission Scheduling - Search/Filter - Access Controls/Permissions - Commission Rules/Conditions - Performance Metrics - Financial Analysis - Generative AI - Real-Time Reporting - AI Copilot **Sales Rep Portal** - Commission Estimator - Dispute Management - Compensation Statements - Plan Documents and Agreements - Individual and Team Performance Reports - Mobile User Support - Agency Commission - Tiered Commissions - Percentage Commissions - Split Commissions - Flat Commissions - Template Management - Document Management - Compensation Management - Compliance Management - Audit Management - Incentive Management - Workflow Management - User Management **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Management Portal** - Sales Org Performance Reports - Monitor Sales Rep Performance - Territory Assignments/Management - Quota Assignments/Management - Commission splits and overrides - Workflow and Approvals - Budgeting - Customizable Reports **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Administration** - Adjustments/Dispute Resolution - Comp Modeling - Ease of Admin - Comp Modeling - Design Flexibility - Comp Statement Calculation and Distribution - Reports and Dashboards - Sales Hierarchy Management - Activity Dashboard **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting - Sales Reports - Incentive Management **Platform** - CRM Integration - Financial Integration - HCM/HRIS Integration - Customization - APIs - Internationalization - Performance and Reliability - Accounting Integration **Administrative** - Integration - Employee Structure - Behavior Monitoring **Additional Functionality** - Generative AI - Gamification - Real-Time Updates - Employee Reward Programs - Employee Management - Ongoing Performance Tracking - Benchmarking - Commission Management - For Sales Teams/Organizations - Performance Metrics - Sales Planning - Single Sign On - Performance Management - Forecasting - Quota Planning - Accounting - Workflow Management - Compliance Management - User Management - Rewards Points - Organizational Charting - AI Copilot - Access Controls/Permissions - Customizable Branding - Milestone Tracking - Territory Management - Performance Appraisal - Calendar Management - Alerts/Notifications - Sales Onboarding & Training - Employee Recognition - Reporting/Analytics - Ratings/Reviews - API - Feedback Management - Training Management - Goal Management - Assignment Management - Lead Scoring - Search/Filter - Electronic Signature - Collaboration Tools - Kanban Board - Email Management - Commenting/Notes - Data Import/Export - Prospecting Tools - Interaction Tracking - Product Catalog - Live Chat - Sales Pipeline Management - Appointment Scheduling - Email Templates - Event Triggered Actions - Transfers/Routing - Activity/News Feed - Lead Management - Revenue Management - Document Management - Task Management - File Sharing - Mobile Access - Reminders - Mobile App - Call Logging - Workflow Automation **Agentic AI - Sales Compensation** - Natural Language Interaction ## Top Salesforce Spiff Alternatives - [CaptivateIQ](https://www.g2.com/products/captivateiq/reviews) - 4.7/5.0 (3,410 reviews) - [Xactly](https://www.g2.com/products/xactly/reviews) - 4.2/5.0 (1,081 reviews) - [Performio](https://www.g2.com/products/performio/reviews) - 4.4/5.0 (1,054 reviews)