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At a Glance
Market Segments
Mid-Market (68.1% of reviews)
Mid-Market (72.2% of reviews)
Entry-Level Pricing
No pricing available
$75.00 1 User Per Year
CaptivateIQ
Star Rating
(3,437)4.7 out of 5
Market Segments
Mid-Market (68.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CaptivateIQSalesforce Spiff
Star Rating
(3,062)4.6 out of 5
Market Segments
Mid-Market (72.2% of reviews)
Pros & Cons
Entry-Level Pricing
$75.00 1 User Per Year
Learn more about Salesforce SpiffSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Salesforce Spiff excels in its Commission Calculator feature, scoring 9.3, which users find intuitive and effective for calculating commissions accurately. In contrast, CaptivateIQ's Commission Calculator, while still strong at 9.2, is noted by users to have a slightly steeper learning curve.
- Users report that CaptivateIQ shines in its Ease of Setup, scoring 8.8 compared to Salesforce Spiff's 7.9. Reviewers mention that CaptivateIQ's onboarding process is straightforward, making it easier for teams to get started quickly.
- Reviewers mention that Salesforce Spiff's Quality of Support is highly rated at 9.3, with many users praising the responsiveness and helpfulness of the support team. CaptivateIQ, while also strong at 9.5, has some users noting longer wait times during peak hours.
- Users on G2 highlight that CaptivateIQ offers superior Dispute Management capabilities, scoring 8.8 compared to Salesforce Spiff's 8.5. Reviewers appreciate CaptivateIQ's streamlined process for handling disputes, which they find more user-friendly.
- G2 users report that both products perform well in terms of Performance and Reliability, each scoring 9.1. However, users mention that Salesforce Spiff has a slight edge in stability during high-traffic periods, making it a preferred choice for larger teams.
- Users say that both platforms provide robust Custom Reports, but CaptivateIQ's scoring of 8.8 is slightly higher than Salesforce Spiff's 8.5. Reviewers mention that CaptivateIQ allows for more flexibility in report customization, which is a significant advantage for data-driven teams.
Pricing
Entry-Level Pricing
CaptivateIQ
No pricing availableSalesforce Spiff
Salesforce Spiff
$75.00
1 User Per Year
Empower sellers with real-time visibility into incentive pay to motivate peak performance.
- Build and manage plans with ease
- Automate complex workflows
- Ensure audit readiness
Free Trial
CaptivateIQ
No trial information availableSalesforce Spiff
No trial information availableRatings
Meets Requirements
9.4
2,526
9.3
2,206
Ease of Use
9.4
2,556
9.4
2,283
Ease of Setup
8.8
640
8.0
335
Ease of Admin
8.7
243
8.5
200
Quality of Support
9.5
1,851
9.3
1,589
Has the product been a good partner in doing business?
9.4
244
9.1
195
Product Direction (% positive)
9.1
2,340
8.8
2,057
Features by Category
Sales Rep Portal
9.1
1631
9.2
1469
8.8
1319
8.5
913
9.4
1877
9.2
1596
9.0
1411
8.8
954
8.8
1387
8.8
1088
8.4
1178
8.4
806
Management Portal
8.7
1093
8.7
777
8.8
1189
8.9
915
Feature Not Available
8.5
618
8.8
1224
8.9
930
8.9
1296
9.0
1043
8.8
980
8.8
721
Feature Not Available
8.4
535
Administration
8.9
1210
8.7
800
8.8
1168
8.7
763
8.8
1164
8.8
764
9.1
1319
8.9
1006
8.9
1370
9.0
1190
8.6
1128
8.6
739
Platform
8.7
827
8.9
596
8.5
754
8.5
440
8.3
719
8.3
386
8.4
777
8.4
474
8.4
758
8.5
431
8.5
731
8.6
438
9.1
923
9.1
752
Agentic AI - Sales Compensation
7.5
154
8.4
59
Data Availability
8.6
31
Not enough data
8.9
30
Not enough data
8.1
30
Not enough data
8.3
29
Not enough data
Data Accuracy
8.8
29
Not enough data
9.0
28
Not enough data
8.6
27
Not enough data
Agentic AI - Sales Intelligence
7.8
10
Not enough data
8.5
9
Not enough data
8.5
10
Not enough data
8.3
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
Platform
8.6
30
Not enough data
8.9
31
Not enough data
9.0
32
Not enough data
9.1
32
Not enough data
8.0
27
Not enough data
8.9
30
Not enough data
Features
7.6
26
Not enough data
7.7
27
Not enough data
8.0
27
Not enough data
8.0
29
Not enough data
8.0
28
Not enough data
7.5
26
Not enough data
8.0
25
Not enough data
8.5
28
Not enough data
7.6
24
Not enough data
Collaborate
8.3
36
Not enough data
8.0
35
Not enough data
Logistics
8.1
35
Not enough data
8.1
35
Not enough data
8.2
35
Not enough data
Sales Performance Features - Sales Planning
8.3
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
7.8
22
Not enough data
8.0
22
Not enough data
8.1
22
Not enough data
Territory Management - Sales Planning
7.8
22
Not enough data
7.9
22
Not enough data
Quota & Capacity Management - Sales Planning
8.4
22
Not enough data
8.0
22
Not enough data
8.2
22
Not enough data
Agentic AI - Sales Planning
7.9
11
Not enough data
7.6
11
Not enough data
Platform - Compensation Planning
8.8
86
Not enough data
8.5
84
Not enough data
8.8
85
Not enough data
8.8
83
Not enough data
8.8
83
Not enough data
9.0
84
Not enough data
Additional Features - Compensation Planning
8.9
83
Not enough data
8.8
83
Not enough data
8.9
82
Not enough data
Agentic AI - Sales Performance Management
6.9
30
7.4
24
6.9
30
7.4
24
6.9
31
7.8
24
Incentives
Feature Not Available
8.5
187
8.5
264
8.5
186
|
Verified
9.2
376
|
Verified
9.3
340
|
Verified
8.7
238
8.8
202
Personalization
Feature Not Available
8.9
253
8.8
309
|
Verified
8.6
224
|
Verified
9.0
343
|
Verified
9.0
296
|
Verified
8.8
305
|
Verified
8.9
225
|
Verified
Administrative
8.9
303
|
Verified
8.9
245
|
Verified
8.9
294
|
Verified
8.8
222
|
Verified
8.4
171
8.5
192
Agentic AI - Sales Analytics
7.3
34
Not enough data
7.7
34
Not enough data
7.7
34
Not enough data
7.6
35
Not enough data
7.6
35
Not enough data
Data Sourcing
8.5
64
Not enough data
8.5
65
Not enough data
8.3
63
Not enough data
8.2
67
Not enough data
8.4
65
Not enough data
Predictive Analytics
7.8
62
Not enough data
8.0
61
Not enough data
7.8
62
Not enough data
7.6
62
Not enough data
Sales Management
7.9
63
Not enough data
7.9
61
Not enough data
8.2
60
Not enough data
8.1
61
Not enough data
Agentic AI - Sales Coaching
7.1
7
Not enough data
7.4
7
Not enough data
6.9
7
Not enough data
7.4
7
Not enough data
Training
8.3
15
Not enough data
7.9
15
Not enough data
7.4
15
Not enough data
7.0
15
Not enough data
Feedback
7.4
15
Not enough data
7.9
15
Not enough data
7.6
15
Not enough data
8.0
15
Not enough data
8.0
15
Not enough data
7.4
15
Not enough data
7.4
15
Not enough data
Generative AI
7.4
15
Not enough data
Categories
Categories
Shared Categories
CaptivateIQ and Salesforce Spiff are categorized as Sales Performance Management and Sales Compensation
Unique Categories
CaptivateIQ is categorized as Compensation Planning, Sales Coaching, Sales Analytics, Sales Intelligence, Sales Planning, and Sales & Ops Planning
Salesforce Spiff has no unique categories
Reviews
Reviewers' Company Size
CaptivateIQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Spiff
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
35.9%
Information Technology and Services
16.5%
Financial Services
8.0%
Marketing and Advertising
4.3%
Computer & Network Security
3.0%
Other
32.2%
Computer Software
40.3%
Information Technology and Services
15.9%
Financial Services
4.9%
Marketing and Advertising
3.9%
Telecommunications
2.4%
Other
32.7%
Discussions
Will there be an app or is there an app for mobile phones?
2 Comments
KH
This would be great! Read more
What is the best way to reach customer support?
2 Comments
Official Response from CaptivateIQ
Hi Taimoor,
You can email support@captivateiq.com.Read more
Can you create a mobile phone app for CaptivateIQ?
2 Comments
Official Response from CaptivateIQ
Hi Vinh,
A mobile app is not on our roadmap for this year but you can still access the site on your mobile phone to see your performance dashboard.
Read more
Can commission rates be adjusted based on the overachievement of quotas and accelerators?
2 Comments
JM
Thanks Kevin for your question! There are many ways you can do it in Spiff depending on each use case but most of our customers either use tables with lower...Read more
What is the difference between a spiff and a commission?
2 Comments
DD
A "Spiff" is a reward (monetary, a gift/prize) to induce/inspire sales behavior that is usually time-bound and short in duration for a SPECIFIC...Read more
How to adjust for more accurate pricing
1 Comment
JM
Thanks Max for your question! Commission numbers in Spiff are usually before tax. We are planning on adding more functionalities around this soon so stay tuned!Read more
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