# CaptivateIQ vs Salesforce Spiff Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Salesforce Spiff excels in providing transparency around commissions and bonuses, with users appreciating the dashboard that aggregates their earnings. One user mentioned, &quot;I like that Salesforce Spiff shows exactly what bonuses and commissions I am getting and why,&quot; highlighting its effectiveness in tracking performance against targets.
- **Users say** CaptivateIQ stands out for its user-friendly interface, making it easy to navigate and access commission statements. A reviewer noted, &quot;I like the UI, how user friendly it is to navigate and to find my commission statements,&quot; which suggests that CaptivateIQ may offer a more streamlined experience for daily tasks.
- **Reviewers mention** that Salesforce Spiff has a slightly lower ease of setup compared to CaptivateIQ, with some users finding the initial configuration challenging. However, they still appreciate the overall user-friendliness, stating, &quot;It&#39;s very user friendly &amp; it&#39;s easy to see &amp; keep track of my Quarterly Bonus Attainment.&quot;
- **According to verified reviews** , CaptivateIQ provides quick access to core numbers, which users find beneficial for understanding their earnings at a glance. One user highlighted, &quot;The best features are the quick access and home screens,&quot; indicating that CaptivateIQ may be more efficient for users who prioritize speed and clarity.
- **G2 reviewers report** that both products receive high marks for support quality, but CaptivateIQ edges out with a slightly higher score. Users have expressed satisfaction with the support they receive, with one stating, &quot;CaptivateIQ helps me understand if there&#39;s anything wrong so I can clearly communicate any issues,&quot; showcasing its effectiveness in resolving user concerns.
- **Users say** that while both platforms are effective in managing compensation, Salesforce Spiff&#39;s commission estimator feature is particularly praised, with one user noting, &quot;I absolutely love Salesforce Spiff! It provides full transparency for Commission.&quot; This suggests that Spiff may be more appealing for users who prioritize detailed commission tracking.



| | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 3,485 | 3,062 | 
| **Largest Market Segment** | Mid-Market (67.9% of reviews) | Mid-Market (72.2% of reviews) | 
| **Entry Level Price** | No pricing available | $75.00 1 User Per Year | 

---
## Top Pros & Cons

### CaptivateIQ

Pros:
- Ease of Use (518 reviews)
- Simple (238 reviews)

Cons:
- Learning Curve (79 reviews)
- Missing Features (55 reviews)

### Salesforce Spiff

Pros:
- Ease of Use (90 reviews)
- Real-time Tracking (63 reviews)

Cons:
- Learning Curve (46 reviews)
- Complexity (39 reviews)

---
## Ratings Comparison
| Rating | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
  | **Meets Requirements** | 9.4 (2562 reviews) | 9.3 (2207 reviews) | 
  | **Ease of Use** | 9.4 (2590 reviews) | 9.3 (2283 reviews) | 
  | **Ease of Setup** | 8.8 (671 reviews) | 7.9 (334 reviews) | 
  | **Ease of Admin** | 8.7 (246 reviews) | 8.5 (198 reviews) | 
  | **Quality of Support** | 9.4 (1880 reviews) | 9.3 (1588 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (247 reviews) | 9.1 (193 reviews) | 
  | **Product Direction (% positive)** | 9.0 (2369 reviews) | 8.8 (2058 reviews) | 

---
## Pricing

### CaptivateIQ

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Salesforce Spiff

#### Entry-Level Pricing

Plan: Salesforce Spiff

Price: $75.00 1 User Per Year

Description: Empower sellers with real-time visibility into incentive pay to motivate peak performance.

Key Features:
- Build and manage plans with ease
- Automate complex workflows
- Ensure audit readiness

[Learn more about Salesforce Spiff](https://www.g2.com/products/salesforce-spiff/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Sales Compensation

| Product | Score | Reviews |
|---|---|---|
| **CaptivateIQ** | 8.7/10 | 2060 |
| **Salesforce Spiff** | 8.7/10 | 1861 |

#### Sales Rep Portal

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Commission Estimator** | 9.1 (1646 reviews) | 9.2 (1472 reviews) | 
| **Dispute Management** | 8.8 (1332 reviews) | 8.5 (914 reviews) | 
| **Compensation Statements** | 9.4 (1899 reviews) | 9.2 (1600 reviews) | 
| **Plan Documents and Agreements** | 8.9 (1422 reviews) | 8.8 (955 reviews) | 
| **Individual and Team Performance Reports** | 8.8 (1401 reviews) | 8.8 (1091 reviews) | 
| **Mobile User Support** | 8.4 (1187 reviews) | 8.4 (808 reviews) | 

#### Management Portal

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Sales Org Performance Reports** | 8.7 (1101 reviews) | 8.7 (778 reviews) | 
| **Monitor Sales Rep Performance** | 8.8 (1199 reviews) | 8.9 (916 reviews) | 
| **Territory Assignments/Management** | Feature Not Available | 8.5 (619 reviews) | 
| **Quota Assignments/Management** | 8.8 (1235 reviews) | 8.9 (931 reviews) | 
| **Commission splits and overrides** | 8.9 (1306 reviews) | 9.0 (1044 reviews) | 
| **Workflow and Approvals** | 8.8 (990 reviews) | 8.8 (723 reviews) | 
| **Budgeting** | Feature Not Available | 8.4 (536 reviews) | 

#### Administration

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Adjustments/Dispute Resolution** | 8.9 (1221 reviews) | 8.7 (801 reviews) | 
| **Comp Modeling - Ease of Admin** | 8.8 (1189 reviews) | 8.7 (766 reviews) | 
| **Comp Modeling - Design Flexibility** | 8.8 (1182 reviews) | 8.8 (767 reviews) | 
| **Comp Statement Calculation and Distribution** | 9.0 (1331 reviews) | 8.9 (1007 reviews) | 
| **Reports and Dashboards** | 8.9 (1386 reviews) | 9.0 (1195 reviews) | 
| **Sales Hierarchy Management** | 8.6 (1139 reviews) | 8.6 (740 reviews) | 

#### Platform

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **CRM Integration** | 8.7 (840 reviews) | 8.9 (596 reviews) | 
| **Financial Integration** | 8.5 (762 reviews) | 8.5 (438 reviews) | 
| **HCM/HRIS Integration** | 8.3 (726 reviews) | 8.2 (384 reviews) | 
| **Customization** | 8.4 (786 reviews) | 8.4 (474 reviews) | 
| **APIs** | 8.4 (765 reviews) | 8.5 (429 reviews) | 
| **Internationalization** | 8.4 (739 reviews) | 8.6 (436 reviews) | 
| **Performance and Reliability** | 9.1 (936 reviews) | 9.1 (750 reviews) | 

#### Agentic AI - Sales Compensation

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Natural Language Interaction** | 7.5 (157 reviews) | 8.3 (61 reviews) | 

### Sales Intelligence

| Product | Score | Reviews |
|---|---|---|
| **CaptivateIQ** | 8.4/10 | 39 |
| **Salesforce Spiff** | N/A | N/A |

#### Data Availability

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Contact Data Availability** | 8.7 (33 reviews) | Not enough data | 
| **Company Data Availability** | 9.0 (32 reviews) | Not enough data | 
| **Industry Research Availability** | 8.2 (32 reviews) | Not enough data | 
| **Technographic Data Availability** | 8.4 (31 reviews) | Not enough data | 

#### Data Accuracy

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Contact Data Accuracy** | 8.9 (31 reviews) | Not enough data | 
| **Company Data Accuracy** | 9.1 (29 reviews) | Not enough data | 
| **Technographic Data Accuracy** | 8.7 (29 reviews) | Not enough data | 

#### Agentic AI - Sales Intelligence

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (11 reviews) | Not enough data | 
| **Cross-system Integration** | 8.7 (10 reviews) | Not enough data | 
| **Adaptive Learning** | 8.6 (11 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.5 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (11 reviews) | Not enough data | 
| **Decision Making** | 8.6 (11 reviews) | Not enough data | 

#### Platform

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Internationalization** | 8.7 (31 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.9 (32 reviews) | Not enough data | 
| **Performance and Reliability** | 9.0 (33 reviews) | Not enough data | 
| **Reporting/Dashboards** | 8.9 (33 reviews) | Not enough data | 
| **Mobile User Support** | 8.3 (27 reviews) | Not enough data | 
| **APIs** | 8.9 (30 reviews) | Not enough data | 

#### Features

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Lead Builder** | 7.7 (27 reviews) | Not enough data | 
| **Integration to CRM/Marketing Automation** | 7.7 (28 reviews) | Not enough data | 
| **Data Cleaning/Enrichment** | 8.0 (29 reviews) | Not enough data | 
| **Data Segmentation/Filtering** | 8.0 (29 reviews) | Not enough data | 
| **Search** | 8.1 (29 reviews) | Not enough data | 
| **News/People Alerts** | 7.6 (27 reviews) | Not enough data | 
| **Connections** | 8.1 (26 reviews) | Not enough data | 
| **Reporting** | 8.5 (29 reviews) | Not enough data | 
| **Messaging** | 7.7 (25 reviews) | Not enough data | 

### Sales &amp; Ops Planning

| Product | Score | Reviews |
|---|---|---|
| **CaptivateIQ** | 8.2/10 | 37 |
| **Salesforce Spiff** | N/A | N/A |

#### Collaborate

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Optimization** | 8.4 (37 reviews) | Not enough data | 
| **Supply Chain Planning** | 8.0 (35 reviews) | Not enough data | 

#### Logistics

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Warehouse Optimization** | 8.2 (35 reviews) | Not enough data | 
| **Inventory Targets** | 8.2 (35 reviews) | Not enough data | 
| **Procurement Planning** | 8.2 (35 reviews) | Not enough data | 

### Sales Planning

| Product | Score | Reviews |
|---|---|---|
| **CaptivateIQ** | 8.0/10 | 25 |
| **Salesforce Spiff** | N/A | N/A |

#### Sales Performance Features - Sales Planning

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Account Scoring** | 8.3 (23 reviews) | Not enough data | 
| **Revenue Planning** | 8.0 (23 reviews) | Not enough data | 
| **Account Segmentation** | 8.0 (23 reviews) | Not enough data | 
| **Sales Performance** | 8.0 (23 reviews) | Not enough data | 
| **Sales Forecasting** | 7.9 (23 reviews) | Not enough data | 
| **Integrations** | 8.0 (22 reviews) | Not enough data | 
| **Scenario Modeling** | 8.1 (22 reviews) | Not enough data | 

#### Territory Management - Sales Planning

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Territory Management** | 7.8 (22 reviews) | Not enough data | 
| **Territory Planning** | 7.9 (22 reviews) | Not enough data | 

#### Quota &amp; Capacity Management - Sales Planning

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Quota Management** | 8.3 (22 reviews) | Not enough data | 
| **Capacity Management** | 8.0 (22 reviews) | Not enough data | 
| **Quota Planning** | 8.2 (22 reviews) | Not enough data | 

#### Agentic AI - Sales Planning

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (11 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (11 reviews) | Not enough data | 

### Compensation Planning

| Product | Score | Reviews |
|---|---|---|
| **CaptivateIQ** | 8.8/10 | 90 |
| **Salesforce Spiff** | N/A | N/A |

#### Platform - Compensation Planning

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Compensation Budgeting** | 8.7 (88 reviews) | Not enough data | 
| **Merit Cycle Planning** | 8.4 (86 reviews) | Not enough data | 
| **Pay Transparency** | 8.8 (87 reviews) | Not enough data | 
| **Automated Compliance** | 8.7 (85 reviews) | Not enough data | 
| **Reward Structuring** | 8.8 (85 reviews) | Not enough data | 
| **Compensation History** | 8.9 (87 reviews) | Not enough data | 

#### Additional Features - Compensation Planning

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Reporting Capabilities** | 8.8 (86 reviews) | Not enough data | 
| **Workflow Automation** | 8.8 (85 reviews) | Not enough data | 
| **Integrations** | 8.9 (84 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **CaptivateIQ** | 8.3/10 | 467 |
| **Salesforce Spiff** | 8.6/10 | 422 |

#### Agentic AI - Sales Performance Management

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Autonomous Task Execution** | 6.8 (32 reviews) | 7.6 (26 reviews) | 
| **Natural Language Interaction** | 6.8 (32 reviews) | 7.6 (26 reviews) | 
| **Proactive Assistance** | 6.8 (33 reviews) | 7.9 (26 reviews) | 

#### Incentives

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Badges** | Feature Not Available | 8.6 (189 reviews) | 
| **Triggers** | 8.5 (269 reviews) | 8.5 (188 reviews) ✓ Verified | 
| **Commission Calculator** | 9.1 (382 reviews) ✓ Verified | 9.3 (342 reviews) ✓ Verified | 
| **Leaderboards** | 8.6 (241 reviews) | 8.8 (204 reviews) | 

#### Personalization

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Profiles** | Feature Not Available | 8.9 (255 reviews) | 
| **Custom Reports** | 8.8 (312 reviews) ✓ Verified | 8.6 (226 reviews) ✓ Verified | 
| **Dashboards** | 9.0 (348 reviews) ✓ Verified | 9.0 (298 reviews) ✓ Verified | 
| **Goal Setting** | 8.8 (309 reviews) ✓ Verified | 8.9 (227 reviews) ✓ Verified | 

#### Administrative

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Integration** | 8.9 (306 reviews) ✓ Verified | 8.9 (247 reviews) ✓ Verified | 
| **Employee Structure** | 8.8 (297 reviews) ✓ Verified | 8.8 (224 reviews) ✓ Verified | 
| **Behavior Monitoring** | 8.4 (174 reviews) | 8.5 (194 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **CaptivateIQ** | 8.0/10 | 71 |
| **Salesforce Spiff** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (34 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (34 reviews) | Not enough data | 
| **Adaptive Learning** | 7.8 (34 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (35 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (35 reviews) | Not enough data | 

#### Data Sourcing

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Data Sourcing** | 8.5 (64 reviews) | Not enough data | 
| **Exporting &amp; Sharing Data** | 8.6 (65 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.4 (63 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.4 (68 reviews) | Not enough data | 
| **Data Segmentation** | 8.4 (65 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Lead Scoring** | 7.9 (62 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.0 (61 reviews) | Not enough data | 
| **Risk Analysis** | 7.8 (62 reviews) | Not enough data | 
| **Live Forecasting** | 7.7 (62 reviews) | Not enough data | 

#### Sales Management

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Live Pipeline Management** | 7.9 (63 reviews) | Not enough data | 
| **Sales Gamification** | 7.9 (61 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.2 (60 reviews) | Not enough data | 
| **Activity Tracking** | 8.2 (62 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **CaptivateIQ** | 7.5/10 | 16 |
| **Salesforce Spiff** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Multi-step Planning** | 7.1 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (7 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (7 reviews) | Not enough data | 
| **Decision Making** | 7.4 (7 reviews) | Not enough data | 

#### Training

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Knowledge Base** | 8.3 (15 reviews) | Not enough data | 
| **Coaching Materials** | 7.9 (15 reviews) | Not enough data | 
| **Playbook Creation** | 7.4 (15 reviews) | Not enough data | 
| **Video Record** | 7.0 (15 reviews) | Not enough data | 

#### Feedback

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Review** | 7.4 (15 reviews) | Not enough data | 
| **Scorecard** | 7.9 (15 reviews) | Not enough data | 
| **Coaching Card** | 7.6 (15 reviews) | Not enough data | 
| **Leaderboard** | 8.0 (15 reviews) | Not enough data | 
| **Real-Time Updates** | 8.0 (15 reviews) | Not enough data | 
| **Notifications** | 7.4 (15 reviews) | Not enough data | 
| **Competition** | 7.4 (15 reviews) | Not enough data | 

#### Generative AI

| Feature | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **AI Text Summarization** | 7.4 (15 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Sales Compensation Software](https://www.g2.com/categories/sales-compensation)

**Unique to CaptivateIQ (6):** [Compensation Planning Software](https://www.g2.com/categories/compensation-planning), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence), [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Sales &amp; Ops Planning Software](https://www.g2.com/categories/sales-ops-planning)



---
## Reviewer Demographics

### By Company Size

| Segment | CaptivateIQ | Salesforce Spiff | 
|---|---|---|
| **Small-Business** | 6.3% | 8.1% | 
| **Mid-Market** | 67.9% | 72.2% | 
| **Enterprise** | 25.8% | 19.6% | 

### By Industry

#### CaptivateIQ

- **Computer Software:** 35.9%
- **Information Technology and Services:** 16.5%
- **Financial Services:** 8.0%
- **Marketing and Advertising:** 4.3%
- **Computer &amp; Network Security:** 3.1%
- **Staffing and Recruiting:** 2.7%
- **Human Resources:** 2.1%
- **Internet:** 1.8%
- **Security and Investigations:** 1.5%
- **Accounting:** 1.3%
- **Other:** 22.8%

#### Salesforce Spiff

- **Computer Software:** 40.4%
- **Information Technology and Services:** 15.9%
- **Financial Services:** 4.9%
- **Marketing and Advertising:** 3.7%
- **Telecommunications:** 2.4%
- **Hospital &amp; Health Care:** 2.1%
- **Computer &amp; Network Security:** 1.8%
- **Accounting:** 1.6%
- **E-Learning:** 1.6%
- **Internet:** 1.4%
- **Other:** 24.1%

---
## Alternatives

### Alternatives to CaptivateIQ

- [Xactly](https://www.g2.com/products/xactly/reviews) — 4.2/5 stars (1091 reviews)
- [Varicent](https://www.g2.com/products/varicent-varicent/reviews) — 4.5/5 stars (594 reviews)
- [QuotaPath](https://www.g2.com/products/quotapath/reviews) — 4.7/5 stars (265 reviews)
- [Performio](https://www.g2.com/products/performio/reviews) — 4.4/5 stars (1010 reviews)
- [Anaplan](https://www.g2.com/products/anaplan/reviews) — 4.6/5 stars (457 reviews)
- [Everstage](https://www.g2.com/products/everstage/reviews) — 4.8/5 stars (2037 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25783 reviews)
- [SAP SuccessFactors Incentive Management (formerly SAP Commissions)](https://www.g2.com/products/sap-successfactors-incentive-management-formerly-sap-commissions/reviews) — 4.1/5 stars (190 reviews)
- [Qobra](https://www.g2.com/products/qobra/reviews) — 4.8/5 stars (1071 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3568 reviews)

### Alternatives to Salesforce Spiff

- [Xactly](https://www.g2.com/products/xactly/reviews) — 4.2/5 stars (1091 reviews)
- [Performio](https://www.g2.com/products/performio/reviews) — 4.4/5 stars (1010 reviews)
- [Varicent](https://www.g2.com/products/varicent-varicent/reviews) — 4.5/5 stars (594 reviews)
- [QuotaPath](https://www.g2.com/products/quotapath/reviews) — 4.7/5 stars (265 reviews)
- [SAP SuccessFactors Incentive Management (formerly SAP Commissions)](https://www.g2.com/products/sap-successfactors-incentive-management-formerly-sap-commissions/reviews) — 4.1/5 stars (190 reviews)
- [Everstage](https://www.g2.com/products/everstage/reviews) — 4.8/5 stars (2037 reviews)
- [Sales Cookie](https://www.g2.com/products/sales-cookie/reviews) — 4.9/5 stars (63 reviews)
- [Anaplan](https://www.g2.com/products/anaplan/reviews) — 4.6/5 stars (457 reviews)
- [Qobra](https://www.g2.com/products/qobra/reviews) — 4.8/5 stars (1071 reviews)
- [Zynwork](https://www.g2.com/products/elevatehq-zynwork/reviews) — 4.7/5 stars (239 reviews)

---
## Top Discussions

### CaptivateIQ

- Title: [What is the best way to reach customer support?](https://www.g2.com/discussions/42577-what-is-the-best-way-to-reach-customer-support) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Taimoor,

You can email support@captivateiq.com."
- Title: [Can you create a mobile phone app for CaptivateIQ?](https://www.g2.com/discussions/27327-can-you-create-a-mobile-phone-app-for-captivateiq) — 2 comments *(includes official response)*
  > **Top comment:** "Hi Vinh,

A mobile app is not on our roadmap for this year but you can still access the site on your mobile phone to see your performance dashboard. 

"
- Title: [Will there be an app or is there an app for mobile phones?](https://www.g2.com/discussions/13285-will-there-be-an-app-or-is-there-an-app-for-mobile-phones) — 2 comments, 1 upvote
  > **Top comment:** "Hi Manuel,

We don&#39;t have a mobile app yet but you can access the rep dashboard from the mobile website. 

Hope that helps. "
- Title: [How is CaptivateIQ changing the way companies manage and optimize their commission plans?](https://www.g2.com/discussions/how-is-captivateiq-changing-the-way-companies-manage-and-optimize-their-commission-plans) — 1 comment
  > **Top comment:** "CaptivateIQ is changing how companies manage commissions by automating the process and making it more flexible.
It helps create and adjust commission plans..."
- Title: [It won&#39;t let me upload my screenshot!! But I have one, I use CaptivateIQ all the time. Hopefully I can still get credit for writing this.](https://www.g2.com/discussions/it-won-t-let-me-upload-my-screenshot-but-i-have-one-i-use-captivateiq-all-the-time-hopefully-i-can-still-get-credit-for-writing-this) — 1 comment, 1 upvote
  > **Top comment:** "same"

### Salesforce Spiff

- Title: [Can commission rates be adjusted based on the overachievement of quotas and accelerators?](https://www.g2.com/discussions/34230-can-commission-rates-be-adjusted-based-on-the-overachievement-of-quotas-and-accelerators) — 2 comments, 1 upvote
  > **Top comment:** "Thanks Kevin for your question! There are many ways you can do it in Spiff depending on each use case but most of our customers either use tables with lower..."
- Title: [What is the difference between a spiff and a commission?](https://www.g2.com/discussions/what-is-the-difference-between-a-spiff-and-a-commission) — 1 comment
  > **Top comment:** "A &quot;Spiff&quot; is a reward (monetary, a gift/prize) to induce/inspire sales behavior that is usually time-bound and short in duration for a SPECIFIC..."
- Title: [What is a spiff program?](https://www.g2.com/discussions/what-is-a-spiff-program) — 1 comment
  > **Top comment:** "Spiffs are additional commissions and incentives for achieving specific short term sales goals or quotas. "
- Title: [When will the mobile app get fixed?](https://www.g2.com/discussions/when-will-the-mobile-app-get-fixed) — 1 comment, 1 upvote
  > **Top comment:** "Hi Paul, the mobile app should be functioning correctly but if you are experiencing issues, please contact your customer success manager or support@spiff.com."
- Title: [Why do you guys actually provide other than basic accounting of commissions?](https://www.g2.com/discussions/41430-why-do-you-guys-actually-provide-other-than-basic-accounting-of-commissions) — 1 comment
  > **Top comment:** "Accounting outsourcing is all about saving money. When a company gets the services of an external accountant, they do not have to bear the high costs of..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/captivateiq-vs-salesforce-spiff)

