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OneTrust

3.8
(11)

OneTrust is a comprehensive privacy management technology platform that helps organisations demonstrate accountability and compliance with global regulations like GDPR.

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OneTrust Reviews

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Showing 11 OneTrust reviews
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OneTrust review by Adam H.
Adam H.
Validated Reviewer
Verified Current User
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content

"Let the Lawyers at OneTrust worry for you!"

What do you like best?

My favorite part of OneTrust is the automation that is built into all of the tools. Specifically, instead of having to wade through a bunch of code to find which cookies are deployed on our website, the scanner does all the work for us and even organizes the cookies into the correct categories. This process eliminates hours of manual work every month.

What do you dislike?

The only thing I dislike about OneTrust is how unintuitive the console interface can be at times. Once in awhile I get lost in the dashboards trying to accomplish a simple task. However, this is likely due to the fact that I do not need to spend a lot of time to complete projects.

Recommendations to others considering the product

I would recommend OneTrust to anyone looking for holistic reliable and easy-to-use GDPR compliance. The console is intuitive and the automation handles most of the heavy-lifting.

What business problems are you solving with the product? What benefits have you realized?

The business problem we are solving with OneTrust is global GDPR compliance around cookie opt-in/opt-out. We were able to adhere to compliance in a matter of hours after purchasing the tool.

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OneTrust review by Nick L.
Nick L.
Validated Reviewer
Verified Current User
Review Source
content

"Massive platform with massive potential - my focus is Cookie Management"

What do you like best?

For GDPR compliance this is a great enterprise platform to manage all aspects of the GDPR work cycle.

What do you dislike?

Their new feature deployment is a bit sporadic. I might log in one day and all items are in the normal place. I will log in another day and a new update has occurred. Things have moved, been added or removed. The notification of these changes could be better.

Additionally, there is quite a bit of work that needs to be performed outside of this platform so if they could get better 'how to' guides on well trodden paths I am sure a lot of their customers would be appreciative.

Assigning Project ownership to an individual locks that user's access down immediately. So a Project owner cannot also manage the cookies dashboard. They need to rethink their user role model as the likelihood is that one person in the business may wear multiple hats.

Recommendations to others considering the product

for GDPR purposes ensure you fully scope your digital infrastructure and work closely with your IT teams and developers as there will be crossover in specific areas.

What business problems are you solving with the product? What benefits have you realized?

My core focus is Cookie management for all Marketing digital solutions. Out of the box it does offer an insight into what needs to be worked on.

What Data Privacy solution do you use?

Thanks for letting us know!
OneTrust review by Angel R.
Angel R.
Validated Reviewer
Review Source
content

"Gran inicio con oportunidades para el crecimiento"

What do you like best?

Hace lo que se supone que debe hacer y lo hace bien. No tengo idea de cómo encontraría todas las cookies en mi sitio sin ella. Realmente hace que el cumplimiento con GDPR sea simple.

What do you dislike?

La UX es bastante torpe pero no es lo peor de ninguna manera. Tomó un par de intentos para averiguar a dónde ir y cómo guardar correctamente la configuración de mis cookies.

Recommendations to others considering the product

Si bien es cierto, al principio puede parecer complejo, cuando te familiarizas con las funciones del mismo, todo se realiza de manera rápida. Es una herramienta bastante potente y competente, sin dudas es una herramienta que vale la pena darle una oportunidad.

What business problems are you solving with the product? What benefits have you realized?

El equipo de soporte necesita un poco de ayuda. Les tomó más de un mes responder a mi pregunta. Para su crédito, ellos resolvieron el problema que estaba teniendo.

OneTrust review by G2 User
G2 User
Validated Reviewer
Verified Current User
Review Source
content

"A great tool for managing data protection requirements like GPDR"

What do you like best?

The software handles GDPR requests like a workflow making it easy to move the requests through your organization. It takes care of authenticating the requests that come in as well, so you don't have to worry about violating public policy by giving information to the wrong party.

What do you dislike?

There is nothing I particularly dislike, but it does take a bit of work to get it all set up. I expected that, but I guess just being nitpicky and pointing out that it is not exactly a turn-key solution.

What business problems are you solving with the product? What benefits have you realized?

GDPR compliance and forthcoming regulations in California have made this an invaluable tool for us, it provides peace-of-mind and real protection from mishandling a SAR. We also used this service to manage our privacy shield compliance.

OneTrust review by Sophia S.
Sophia S.
Validated Reviewer
Review Source
content

"Trust OneTrust"

What do you like best?

Onetrust is the most flexible and customizable tool.It supports operational privacy. OneTrust's Readiness & Accountability Tool helps with privacy regulations.The best part is the vendor Risk management feature.Vendor privacy and security assessment questionnaires can be sent directly to the third party to complete and generate the report.

What do you dislike?

I haven't come across any difficulty with this tool and there is nothing much i dislike

What business problems are you solving with the product? What benefits have you realized?

The vendor and cookie management has really helped us resolve lots of issues and save our time.Copliance with GDPR is also one of the best thing

OneTrust review by G2 User in Medical Devices
G2 User in Medical Devices
Validated Reviewer
Verified Current User
Review Source
content

"Top of the ckass"

What do you like best?

Keeps track of data compliance regulations and updates automatically. Very easy to use and setup. Can brand all areas for your company.

What do you dislike?

No method to have a system assets hierarchy at the level needed I.e. there is no.levels beyond top level definitions so can't split into (as an example) Salesforce ---> Accounts .

What business problems are you solving with the product? What benefits have you realized?

GDPR data processing records inventory across global functions and DPA/DPIA management. Benefits are moving towards GDPR compliance with regards to maintaining records(as well.as maintaining the GDPR risk profile)

OneTrust review by User
User
Validated Reviewer
Review Source
content

"Review of OneTrust"

What do you like best?

A really nice feature to OneTrust is the easy integration and automation of their tools. I don't have to walk through multiple pages to get to targeted cookies I want to turn on for my website. This saves me a lot of time.

What do you dislike?

The UI could get a facelift. Some links are confusing, thus making the interface not easy to navigate.

What business problems are you solving with the product? What benefits have you realized?

The GDPR compliance around cookie switch on/off is less of a headache with OneTrust.

OneTrust review by Russel D.
Russel D.
Validated Reviewer
Review Source
content

"Privacy Management "

What do you like best?

1) Account handling

2) GDPR solutions

3) Automated assistance

4) Auto generated reports

What do you dislike?

1) Pricing for softwares are high

2) Automated reports can be generated better

What business problems are you solving with the product? What benefits have you realized?

Was able to handle accounting of the website compliance tool

OneTrust review by User
User
Validated Reviewer
Verified Current User
Review Source
content

"Expected Performance"

What do you like best?

The user interface for this software is pretty intuitive.

What do you dislike?

There are some naming conventions that are confusing to me.

What business problems are you solving with the product? What benefits have you realized?

I do not really see any benefits in using OneTrust

OneTrust review by User
User
Validated Reviewer
Review Source
content

"I love it"

What do you like best?

I like how OneTrust protects our privacy and security. It lets me use it freely without worrying.

What do you dislike?

There is nothing I dislike about it. I feel like it’s great since it does what I need it to do.

Recommendations to others considering the product

It is great with data privacy.

What business problems are you solving with the product? What benefits have you realized?

It helps me on third party risk management and privacy.

OneTrust review by User
User
Validated Reviewer
Review Source
content

"Easy to Use for Privacy Management "

What do you like best?

It is easy to submit reports and to see the approver, deadline, and assessments.

What do you dislike?

Nothing so far! Like it for our privacy management issues.

What business problems are you solving with the product? What benefits have you realized?

It helps us stay on track with reports and provides transparency.

Kate from G2

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* We monitor all OneTrust reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.