# ProcessUnity TPRM Platform Reviews
**Vendor:** ProcessUnity  
**Category:** [Third Party &amp; Supplier Risk Management Software](https://www.g2.com/categories/third-party-supplier-risk-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 54
## About ProcessUnity TPRM Platform
ProcessUnity is THE Third-Party Risk Management (TPRM) company. Our software platforms and data services protect customers from cybersecurity threats, breaches, and outages that originate from their ever-growing ecosystem of business partners. With ProcessUnity, customers can assess more of their contractors, suppliers, vendors, and service providers faster and more thoroughly, securing intellectual property and customer data so business operations can continue to operate uninterrupted. Our unique combination of the world’s largest third-party risk data exchange, the leading TPRM workflow platform, and powerful artificial intelligence powers the industry’s most complete solution for Third-Party Risk Management. Our solutions, platforms, and people extend third-party risk, procurement, and cybersecurity teams to cover 100 percent of their vendor ecosystem and build a comprehensive controls framework that extends to their business partners. This results in measurable value to our customers through inherent risk assessments on their portfolio, reduced vendor onboarding cycle times, the elimination of assessment backlogs, the ability to get assessment data from hard-to-assess third parties, and a streamlined threat response. Ultimately, using ProcessUnity, our customers can close any gaps in their third-party risk programs. Organizations of all sizes utilize ProcessUnity to reduce assessment work while improving quality, automate processes across their entire TPRM lifecycle, respond to and manage emerging threats and vulnerabilities, and minimize risk posed by their third-party ecosystem. To learn more or request a demo, visit www.processunity.com.



## ProcessUnity TPRM Platform Pros & Cons
**What users like:**

- Users value the **ease of use** of ProcessUnity TPRM Platform, enabling quick customization and efficient workflows. (11 reviews)
- Users value the **high degree of customization** in ProcessUnity TPRM Platform, enabling tailored and efficient workflows. (8 reviews)
- Users value the **high degree of customizability** in ProcessUnity TPRM, allowing tailored workflows for effective risk management. (7 reviews)
- Users appreciate the **high degree of customization and automation** in ProcessUnity, enhancing efficiency in TPRM programs. (7 reviews)
- Users value the **enforcement of consistency and governance** across the third-party risk lifecycle provided by ProcessUnity. (7 reviews)
- Users appreciate the **automation features** of ProcessUnity, simplifying third-party risk management with efficient workflows and reporting. (6 reviews)
- Users appreciate the **intuitive dashboards** of ProcessUnity TPRM Platform, simplifying risk management and enhancing report visibility. (6 reviews)
- Intuitive (5 reviews)
- Users appreciate the **strong reporting capabilities** of ProcessUnity, enjoying comprehensive risk insights and customizable dashboards. (5 reviews)
- Workflow Customization (4 reviews)

**What users dislike:**

- Users express frustration over the **poor performance and limited Contract Lifecycle Management** capabilities of the ProcessUnity TPRM Platform. (4 reviews)
- Users often experience **slow loading** times with ProcessUnity&#39;s TPRM Platform, impacting overall performance and usability. (4 reviews)
- Users criticize the platform for its **limited features** , especially in Contract Lifecycle Management and dashboard functionality. (3 reviews)
- Users often express frustration with the **slow performance** of ProcessUnity&#39;s TPRM Platform, impacting overall efficiency. (3 reviews)
- Users express frustration over the **steep learning curve** of ProcessUnity&#39;s TPRM Platform, impacting effective utilization and efficiency. (3 reviews)
- Complex Implementation (2 reviews)
- Learning Curve (2 reviews)
- Learning Difficulty (2 reviews)
- Limited Customization (2 reviews)
- Users find the **limited editing capabilities** of ProcessUnity TPRM frustrating, wishing for more robust dashboard functionalities. (2 reviews)

## ProcessUnity TPRM Platform Reviews
  ### 1. Highly Configurable with Minor Vendor Contact Hurdles

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chad N. | Vendor Risk Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about ProcessUnity TPRM Platform?**

I find ProcessUnity TPRM Platform to be a highly configurable SaaS tool with an intuitive UI that allows a savvy business user to administer the tool without IT intervention. This configurability supports rapid adaptation to regulatory changes or business needs. I appreciate the configuration change management tool that enables us to make and test changes in a test environment before deploying them to production.  The tool has native import/export functionality as well as an open API to make integrating with other systems easy.  ProcessUnity recently released AI functionality, which will speed review time for our Information Security team.  ProcessUnity has a high quality support team with quick response times and a wealth of knowledge of the tool.  In the 7 years I've been using the tool we have experienced only two service interruptions, both lasting less than 4 hours.

**What do you dislike about ProcessUnity TPRM Platform?**

Vendor contact management can be a challenge. Specifically running a report to extract the contacts can be a problem when there are multiple contacts for a single vendor. Additionally, ProcessUnity has made it clear that while there is some basic contract management (user access restrictions, date tracking, manual clause tracking)  it is not a CLM tool and I have seen no advancement in this area in the past 5 years.  ProcessUnity uses an a la cart pricing model for some of its features, which has its benefits but can also feel like being "nickel and dimed".

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

ProcessUnity TPRM Platform manages our TPRM lifecycle from onboarding to termination. It's highly configurable and intuitive, enabling quick adaptation to regulatory changes. We can make and test configuration changes in a test environment before going live, making the process seamless without IT dependency.

  ### 2. ProcessUnity Delivers Consistent, Auditable Third-Party Risk Governance at Scale

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ana Paula M. | Program Manager, Vendor Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2026

**What do you like best about ProcessUnity TPRM Platform?**

What I like best about ProcessUnity is its ability to enforce consistency and governance across the entire third-party risk lifecycle. The platform supports clear ownership, standardized workflows, and auditable decision-making, which is critical for managing vendor risk at scale. 

The configurability of the system allows the program to align with regulatory guidance and internal policy while preservice segregating of duties and control integrity.  Equally important, the reporting and dashboards provide transparency for senior management, Internal Audit, and regulators without requiring manual workaround.

**What do you dislike about ProcessUnity TPRM Platform?**

As with any highly configurable enterprise platform, configuration changes require careful planning and coordination to avoid unintended downstream impacts. This can sometimes slow implementation when updates are needed quickly.

Additionally, advanced reporting and dashboard customization may require specialized expertise, which can limit self-service capabilities for some users and increase reliance on administrators or vendor support.

Therse are typical tradeoffs for a platform designed to support complex governance and regulatory requirements.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

ProcessUnity solves the challenge of managing third-party risk in a consistent, controlled, and auditable manner across the full vendor lifecycle. Without a centralized platform, risk assessments, approvals, and documentation are often fragmented across email, spreadsheets, and shared drives, creating gaps in oversight and audit exposure.

For me, this translates into stronger program governance, reduced manual effort, and confidence that vendor risk decisions are documented, traceable, and consistently applied.

  ### 3. Highly Configurable TPRM with Automation, Strong Reporting, and Great Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gaurav Y. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2026

**What do you like best about ProcessUnity TPRM Platform?**

high degree of customization and automation, enabling tailored, efficient workflows for complex third-party risk management (TPRM) programs, alongside its user-friendly interface, robust reporting, and valuable integrations like the Global Risk Exchange for streamlined data and proactive risk mitigation across the entire risk lifecycle.

**What do you dislike about ProcessUnity TPRM Platform?**

Users tend to dislike ProcessUnity's TPRM Platform mainly because of poor performance, including slow loading and timeouts. They also point to limited Contract Lifecycle Management (CLM) capabilities and a steep learning curve for both admins and end users. This is especially true when configurations become complex, which can create frustration for third parties as well as internal teams. Even so, the platform is still seen as strongly configurable for the core risk function.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

ProcessUnity TPRM Platform solves the problem of manual, spreadsheet-based vendor risk management by providing an automated, configurable platform that streamlines onboarding, accelerates assessments, and enables continuous monitoring. It reduces vendor assessment backlogs, ensures compliance, and offers superior visibility into third-party ecosystems, saving significant time and reducing operational risk.

  ### 4. State-of-the-Art Platform for Robust Vendor Risk Security Assessments

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 03, 2026

**What do you like best about ProcessUnity TPRM Platform?**

It is a state of the art platform that integrates our Business with Vendor contacts to perform a robust vendor risk security assessment

**What do you dislike about ProcessUnity TPRM Platform?**

We would like to have additional report templates for management decision making

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

Our Vendor Risk Management Program, powered by ProcessUnity, delivers a streamlined, end‑to‑end approach for evaluating, onboarding, and monitoring third‑party vendors. The platform centralizes all assessments, evidence, and risk decisions in one place, giving our teams clear visibility into vendor cybersecurity posture and compliance obligations. Automated workflows ensure timely reviews, standardized questionnaires, and consistent scoring, while dashboards provide real‑time insight into risks across the vendor lifecycle. With ProcessUnity, we maintain a proactive, scalable, and audit‑ready program that strengthens third‑party oversight and supports confident, risk‑informed business decisions.

  ### 5. Highly Dynamic and Adaptable to Our Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** December 15, 2025

**What do you like best about ProcessUnity TPRM Platform?**

It’s very dynamic and can be easily molded to fit our processes.

**What do you dislike about ProcessUnity TPRM Platform?**

I wish the dashboards were more robust. They're not bad, but they are very basic and limited. I'd like to be able to control multiple visuals with a single filter. More visuals, similar to what is offered in PowerBI, would help. It would be nice if something similar to an Excel pivot table was also possible.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

It's faster than our old system, and that by itself is huge. We felt very limited in our system with the reporting feature. We would just extract a large data set out and then manipulate it with Excel, or some other tool. We've noticed that we do not have to do that with ProcessUnity. Almost all of our calculations can be done within the reporting tool itself. In some instances, ProcessUnity has actually replaced some of our Excel reports because we can just keep them in the tool and add them to the Workspace of other users. We also have more specific control over our workflows and can make them as dynamic as we need them to be.

  ### 6. Highly Customizable Workflows,  however Change Documentation Required

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** January 20, 2026

**What do you like best about ProcessUnity TPRM Platform?**

The greatest benefit to using the ProcessUnity TPRM platform is that it is customizable. One can configure the workflow and checks according to one's own process.

**What do you dislike about ProcessUnity TPRM Platform?**

In the absence of documentation explaining the rationale behind software customizations, a new administrator will lack the context needed to understand existing configurations. This would prevent them from making timely changes, as they must first analyze the system to infer why decisions were made, a time-consuming process that delays progress and increases complexity when modifications are required.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

The ProcessUnity platform reduces manual effort and speeds workflows, improves visibility and consistency across the third-party ecosystem and allows us to scale with growing vendor volume. We are then able to onboard vendors quicker, shortening cycle times.  We also experience less repetitive work and better risk coverage.

  ### 7. A Gold Mine for Document Management and Daily Efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2025

**What do you like best about ProcessUnity TPRM Platform?**

The Process Unity Platform keeps all documents organized in a single location, making it very convenient to access logs related to a specific entity. I use Process Unity in a daily basis hence its like a gold mine for me. Updating or replacing documents is straightforward, and a simple login is all you need to retrieve any file. It supports all commonly used formats like Word, Excel, PPT, and PDF, so you can easily access the files you use on a daily basis and helps integrating files of different domains together. The platform is user friendly and takes only a few minutes to understand how to implement the forum and locate the file. If anything goes wrong or is difficult to understand they have their inbuilt help feature and customer care which will be solved within 24 hours.

**What do you dislike about ProcessUnity TPRM Platform?**

I haven't come across anything quite like this so far, but if I do, I'll definitely inform the G2 team.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

Initially, I struggled to find a centralized location for storing and accessing documents. However, with Process Unity, this task has become much simpler. Rather than searching through multiple drives and spending time looking for files, I now only need the unique ID of the Study or Case in PU to access all the relevant documents. This feature is especially helpful for the legal and operations teams, as it allows them to easily store and retrieve approval emails, extensive Excel sheets, executed documents, contracts, agreements, and more. So definitely, Process Unity is benefitting me and my team big time.

  ### 8. From chaos to measurable controlird-Party Risk Management at Scale

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** December 12, 2025

**What do you like best about ProcessUnity TPRM Platform?**

ProcessUnity makes third‑party risk management feel manageable at enterprise scale. Its assessment automation, flexible workflows, and strong reporting turn weeks of email ping‑pong into a few clicks. I especially value the questionnaire funktion, conditional logic that tailors questions in real time, and the ability to track findings, due dates, and evidence requests. Dashboards surface inherent vs. residual risk clearly, and the out‑of‑the‑box exports make audit prep far less painful.

**What do you dislike about ProcessUnity TPRM Platform?**

There’s a learning curve for admins and one time users, particularly around advanced workflow rules and field mappings. Bulk updates are powerful but unforgiving if your templates aren’t perfect, and UI performance can dip when you’re running very large reports. None of these are deal‑breakers; they’re the trade‑offs of a very configurable platform.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

- Scale & standardization: We consolidated disparate spreadsheets and email threads into a single system of record, with versioned evidence and audit trails.
- Cycle‑time reduction: Automated reminders, dynamic scoping, and reusable responses cut assessment turnaround times significantly.
- Transparency & accountability: Real‑time dashboards show risk posture by vendor, category, and control domain; remediation is tracked to closure with clear ownership.
- Regulatory readiness: Consistent documentation and exportable reports simplify internal audits and regulatory inquiries.
- Integration: SSO keeps access clean; integrations to ticketing/Collaboration tools help push tasks to where teams already work.

  ### 9. Highly Customizable Platform with Powerful Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe S. | Operational Risk Manager Sr., Enterprise (> 1000 emp.)

**Reviewed Date:** December 15, 2025

**What do you like best about ProcessUnity TPRM Platform?**

The ProcessUnity Platform is very customizable and robust in usage. The reporting capabilities and the usage of dashboards allows for comprehensive views and risk insights.

**What do you dislike about ProcessUnity TPRM Platform?**

The robustness in configuration can be a challenge to issue ongoing change within the platform

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

The ProcessUnity Platform allows for ability to create robust workflows and reporting within those workflows. It creates transparency and oversight of our risk processes.

  ### 10. Highly Configurable TPRM Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about ProcessUnity TPRM Platform?**

A user with the right knowledge of the tool can make ProcessUnity do nearly anything they want. Reports are simple to create and customizable dashboards make it easy for business users to see everything they need in one place. Updates/enhancements are pushed out frequently, including an artificial intelligence tool that makes pulling information out of vendor-provided documentation a breeze.

**What do you dislike about ProcessUnity TPRM Platform?**

While the tool includes some Contract Lifecycle Management capabilities, this has not been a focus for ProcessUnity and CLM functionality is lacking.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

ProcessUnity helps us effectively manage vendor risk and satisfies regulatory oversight requirements.

  ### 11. Effortless to Use and Streamlines Daily Tasks

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** December 17, 2025

**What do you like best about ProcessUnity TPRM Platform?**

Ease of use and ability to create workflows to automate processes.

**What do you dislike about ProcessUnity TPRM Platform?**

Unable to auto sent reports via reporting and track changes limitations.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

Ability to understand our third party population and the risk associated with each third party.  Ability to automate workflows to maximize efficiency in the due diligence process.

  ### 12. Cloud based good Risk Management Tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashish G. | Data Platform Consultant, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2022

**What do you like best about ProcessUnity TPRM Platform?**

Very easy and efficiently manage the risk from onboarding to execution and monitor them effectively. It reduces the cost and time to produce effective reports. Its well suited for large and small enterprises.

**What do you dislike about ProcessUnity TPRM Platform?**

All seems fine for me and best for the organization level.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

The company was managing Spreadsheet sheets and manual management and was very difficult to catch SLA breaches, which is effectively managed by these tools. Now able to SAVE time and monitor effectively the SLA's.

  ### 13. BEST SOFTWARE FOR ANY PROCUREMENT AND OPERATIONS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ahamed H. | CONFIGURATION SPECIALIST, Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about ProcessUnity TPRM Platform?**

THE EASE OF USE AND EASILY EDITABLE LOGIC(IF ANY NEEDED TO )

**What do you dislike about ProcessUnity TPRM Platform?**

SPEED CAN BE ENHANCES AND ALL VENDOR, CONTRACTOR MODULES/ SEPERATED INSTANCES CAN BE INTERATED INTO ONE

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

A LOT WHEN ITT COMES TO VENDOE ONBOARDING, QUALIY CHECK, COMPLIANCE CHECK AND

  ### 14. Best in Class

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wai C. | Manager of Risk, Audit and Compliance, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about ProcessUnity TPRM Platform?**

The team at ProcessUnity are extermely knowledgeable and helpful. Best of all, the cloud application have developed are very versatile and easy to configurate. While the company is primarily focuses on helping clients manage Vendor Risk, the application can be configurated to do much more.. We have used ProcessUnity for 8 years as a GRC Application to support our daily operations. it supports everything we need, including SOX PRogram, Risk Management Program, Business Continutiy Program, Vendor Risk Management Program, Cybresecurity Program, and others. This application is incredibleflexible, allowing you to develope custom workflows tailored to your organization and unique business process.

**What do you dislike about ProcessUnity TPRM Platform?**

None that I can think of. Everything we wanted to do with the application and have done.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

The application provide us the ability to manage workflow, manage information sharing, improve communcation and information sharing with all our stakeholders.

  ### 15. Recommendation for ProcessUnity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vickie M. | Sr. Third Party Risk Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2024

**What do you like best about ProcessUnity TPRM Platform?**

ProcessUnity is a highly configurable system that has allowed us to mold the systems to our needs. It had enhanced our ability to understand risk and to focus errorts towards the highest risks. The manual TPRM workload has been automated and reporting has enabled us to quickly and easily summarize data and provide clear communications to senior management and the board.

**What do you dislike about ProcessUnity TPRM Platform?**

ProcessUnity requires some programming, or advanced configuration skills, however the Assurance Services is amazing and worth while to invest in and gain any support or skills you need to get the job done.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

Automating manual processes, integration with other systems,

  ### 16. Excellent Third Party Risk Management Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Peter L. | Vendor Information Risk Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2024

**What do you like best about ProcessUnity TPRM Platform?**

Extremely customizable for your organization's workflow.

Prebuilt integration connectors with other industry leading third party risk management platforms.

Customer-centric focus.

**What do you dislike about ProcessUnity TPRM Platform?**

Need upfront investment to learn configuration and rule/expression building.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

Allowing us to enhance our TPRM program and bring efficiency. Gone are the days of sending out due diligence questionnaires via email! Furthermore, it brought together our disparate systems used to manage third party risk.

  ### 17. ProcessUnity an Honest Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Carolina  G. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2024

**What do you like best about ProcessUnity TPRM Platform?**

One of the best things about ProcessUntiy, aside from its robust reporting capabilities, is the flexible configurability. It supports a wide array of workflows to best suit your needs.

**What do you dislike about ProcessUnity TPRM Platform?**

While the configurability is a blessing, it can also be a curse. If you're not careful, you could end up with a confusing workload. This is alleviated by working with the implementation team early on and clearly define your requirements.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

ProcessUnity is providing an organized, centralized way to manage third-parties. A stark contrast from using spreadsheets and email.

  ### 18. A life-changing solution to vendor risk and compliance challenges

**Rating:** 5.0/5.0 stars

**Reviewed by:** Catherine B. | Corporate Paralegal, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2024

**What do you like best about ProcessUnity TPRM Platform?**

It is most helpful that ProcessUnity is highly configurable; therefore, you can utilize the out of the box option and build out the platform to fit your company's needs.

**What do you dislike about ProcessUnity TPRM Platform?**

It can be difficult to make changes without coding/developer experience as certain changes require certain formulas.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

ProcessUnity has streamlined our vendor request process. We were primarily completing reviews and going back and forth via email to onboard a vendor. This made it exceptionally difficult to stay in his account.

  ### 19. TPRM Game Changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam H. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2024

**What do you like best about ProcessUnity TPRM Platform?**

ProcessUnity has been an absolute game-changer for our organization. Their best in class teams (Engineering, Product, Project) facilitated seamless customization and inplementation of our VRM process. True partners!

**What do you dislike about ProcessUnity TPRM Platform?**

Nothing nevative to say about PU. They have been true partners through and through.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

Automated a manual process of multiple disparate systems/tools.

  ### 20. Has really transformed our approach to TPRM

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Philanthropy | Enterprise (> 1000 emp.)

**Reviewed Date:** December 03, 2023

**What do you like best about ProcessUnity TPRM Platform?**

We moved from spreadsheet based TPRM approach to using PU and the transofrmation in approach and outcome has been incredible. The tool is easy to use and intuative. The implementation method is good too, they build your carcus and you input the questions as not to wase technical time on the admin elements. Very throught through tool with lots of pre-sets. We have greatly reduced risk in our organisation through the implementation of this tool.

**What do you dislike about ProcessUnity TPRM Platform?**

Very little downsides i would suggest. Some of the pre-sets are USA based, which we unwound but that was relatively easy. Suppliers often praise the ease of completing what is seen as a quite dry questionnaire.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

Third party risk management for our end users.

  ### 21. The customization that can be done within the platform allows you to tweak for your team’s needs.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jen H. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2024

**What do you like best about ProcessUnity TPRM Platform?**

The different integrations that are possible to add on and utilize to your team's specific needs.

**What do you dislike about ProcessUnity TPRM Platform?**

It's not user-friendly to communicate with both the business and supplier within the platform.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

Helping create more automated workflows to improve efficiency.

  ### 22. Great customizable tool for VRM

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** September 15, 2023

**What do you like best about ProcessUnity TPRM Platform?**

The platform is customizable and our company had some complex business requirements for which the implementation team was great in supporting us throughout the process. We have the ability to change some basic settings and configurations ourselves, which is great and saves time. However, there is a learning curve to understanding how to do this. Overall, we are satisfied with the tool.

**What do you dislike about ProcessUnity TPRM Platform?**

Some of our users, specially those who do not use the platform frequently, have some difficulties using it. One thing that in our opinion could be improved is having the vendor request and assessment in a single report with a single workflow and status. Having them separated causes confusion and a lot of clicking to get a complete overview.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

ProcessUnity helped us improve our overall TPRM program from a strictly manual process performed in silos to a centralized, automated process, enabling better use of resources and improving our business performance.

  ### 23. Love ProcessUnity

**Rating:** 3.5/5.0 stars

**Reviewed by:** victoria S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2024

**What do you like best about ProcessUnity TPRM Platform?**

the possibilities for automation and customization

**What do you dislike about ProcessUnity TPRM Platform?**

the inability to talk to vendors within the application itself

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

database storage for our assessments and vendors

  ### 24. Good product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shashi A. | IT Compliance Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 22, 2023

**What do you like best about ProcessUnity TPRM Platform?**

CyberGRx helps our org to address risks.

**What do you dislike about ProcessUnity TPRM Platform?**

nothing as such it gives an overall idea of our risks

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

all problems related to third party risk assessment

  ### 25. Good product to streamline your TPRM processes

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** September 29, 2023

**What do you like best about ProcessUnity TPRM Platform?**

ProcessUnity helped us move away from Excel files and streamline our TPRM processes. Now we have a central repository that both vendors and our internal TPRM team use to exchange questions/answers and documentation on risk assessments and finding remediation.

**What do you dislike about ProcessUnity TPRM Platform?**

I would have expected some automations to be in place (that we had to build). Also, some performance issues at some point.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

ProcessUnity helped us move away from Excel files and streamline our TPRM processes. Now we have a central repository that both vendors and our internal TPRM team use to exchange questions/answers and documentation on risk assessments and finding remediation.

  ### 26. Quick and Nimble Tool for Small Teams with Large Workloads

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steven V. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about ProcessUnity TPRM Platform?**

The ease of use and implementation to firmwide stakeholders looking for quick turnaround time

**What do you dislike about ProcessUnity TPRM Platform?**

Ability to pull topics relevant to finance industry vs the full range of functionality that may not be applicable to our core scope

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

Volume and routing the review to multiple area's and departments to action or advise on

  ### 27. So easy to customize

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pawel B. | Enterprise (> 1000 emp.)

**Reviewed Date:** July 17, 2023

**What do you like best about ProcessUnity TPRM Platform?**

It is so easy and quick to customize, and the support is super competent, problem solvers.

**What do you dislike about ProcessUnity TPRM Platform?**

The questionnaires for Vendors are not customizable.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

We can easily adjust our platform when new requirementds come, we can have APIs to other our systems. It is so wuick to assess relationships with third parties.

  ### 28. The future of third party cyber risk management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew S. | Chief Information Security Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2022

**What do you like best about ProcessUnity TPRM Platform?**

CyberGRX offers us a cost-efficient, state-of-the-art means to manage third-party cyber risk.  Specifically, we appreciate an ability to perform efficient procurement with predictive analytics, analyze our portfolio using a common threat or compliance framework, and ensure that the residual risk we report maps to the actual use of the services for a given third party.

**What do you dislike about ProcessUnity TPRM Platform?**

Not all customers or vendors leverage the portfolio.  This means some percentage of third-party diligence must be conducted using inefficient legacy approaches (outside the CyberGRX portal) that don't lend themselves to structured data analysis or cyber risk intelligence.  We wish we could stop the SOC2 review and risk acceptance processes that wrap around our use of the CyberGRX portal.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

CyberGRX enables us to accelerate our procurement process as a consumer of technology and services.  Further, the platform enables us to simplify/shorten our sales cycle as a vendor of services.  Having a measurable third-party cyber risk platform helps us efficiently pass our annual audits, including PCI, HIPAA, HITRUST, SOC1/2, and ISO27001.  Without CyberGRX, there is no way we would be able to perform robust benchmarking and diligent third-party risk analysis, given a limited set of resources.

  ### 29. Great platform, and real dedication to evolving.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lee P. | Global Head of Information Security Governance, Enterprise (> 1000 emp.)

**Reviewed Date:** December 12, 2022

**What do you like best about ProcessUnity TPRM Platform?**

The flexibility of the CyberGRX module and the expanding capabilities that are being added on a routine basis make the platform and tool fit for multiple use cases and scenarios. In most cases, when I realize I need a capability in this space, CyberGRX already has a road map and a direction to get there.

**What do you dislike about ProcessUnity TPRM Platform?**

I haven't found anything that isn't valuable within the platform, so this is a bit of a stretch, but I would say that adoption is the only real shortfall. Once organizations get a good feel for what CyberGRX is doing, they tend to buy-in well.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

Currently, we are using it for our initial security assessment of a vendor/third party, but the most intriguing part of that is understanding our third-party attack surface across specific attack vectors or vulnerabilities.

  ### 30. Reduce friction and build trust during security reviews

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about ProcessUnity TPRM Platform?**

Once we filled out the questionnaire, we were able to get a lot of valuable insight into how we stacked up against benchmarks but also leverage these to show customers that we're ahead of the curve --- its very easy to share these reports out with customers and it builds credibility with prospects and their infosec teams to streamline security approvals.

The team there is extremely responsive and helpful as well, theyre all very generous with their time.

**What do you dislike about ProcessUnity TPRM Platform?**

It is definitely a process and required a lot of work to put into answering questions, but thats expected.  Besides that, we never had any issues with the platform.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

Cybergrx helps us shorten infosec/security timelines for approval, which often are required to start PoC's within our product for enterprise companies.  The quicker were able to get through security, the faster we're able to close partnerships

  ### 31. The obvious choice for managing third party risks

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hubert K. | Chief Information Security Officer Americas, Enterprise (> 1000 emp.)

**Reviewed Date:** September 30, 2022

**What do you like best about ProcessUnity TPRM Platform?**

The fact that somebody else is taking care of the nitty-gritty work of TPRM, such as designing and mailing out questionnaires, ensuring follow-up, analysing replies, and detecting gaps

**What do you dislike about ProcessUnity TPRM Platform?**

The linkeage of their security model to industry standards, such as the NIST cybersecurity framework or ISO 2700x, could be more direct. Comparing different assessments for the same third party throughout time is essentially not supported. The model reflecting "parent child relationships" (e.g. one third party owned by another) is immature. Overall though,  these are secondary complaints about an excellent product.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

Managing the operational and regulatory risks associated with our business relationships with legal entities that we do not control (aka "third parties). Thereby fulfilling various regulatory mandates, such as NY DFS.

  ### 32. All in one Suite for Third-Party compliance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vikram R. | InfoSec Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 13, 2022

**What do you like best about ProcessUnity TPRM Platform?**

Upguard provides all-in-one suite or a complete package to their customers, which caters or fulfill in one go. This is SaaS based highly performance application which provides security score cards and great dashboard for reporting purpose.

**What do you dislike about ProcessUnity TPRM Platform?**

Little bit high cost. But this is not a deciding factor. Overall product is excellent to integrate with your down streams or SSO. Hence this is one of the best tool available in market.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

One stop solution for all activities. In this applicaion, assessment, re-assessment will be done in multiple levels. Also this is two-way communication between vendor and company.

  ### 33. Most Comprehensive Least Complex Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** November 18, 2022

**What do you like best about ProcessUnity TPRM Platform?**

Balancing between ease of use of the tool and meeting business requirements. It comes with a standard template but allows the requestor on the other end to map the report to the desired framework (GDPR, ISO27001, CCPA, HIPAA, etc...), unlike many tools you need to design your own assessment template and report format.
The tool comes with an external security rating score (from a third party) and threat intelligence information that provides an external view and breach history of the company assessed. It also benchmarks the security rating score with the respective industry. 
ML based predictive capabilities which were created from more than 9,000 self-assessments from companies spanning various industries and geographies, provide predictive risk profiles.
The exchange feature of the tool, where a company that had responded to a questionnaire for one customer can share the report with another customer rather than having to fill in the questionnaire all over again.
Evidence validation, CyberGRX uses BIG4 firms to conduct evidence validation.
CyberGRX provides its customers with managed services. Their team can do the follow-up on your behalf, and their customer success team is amazing and very customer focused that provides world-class support.

**What do you dislike about ProcessUnity TPRM Platform?**

I have not found anything I dislike at the moment.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

Understanding your supply chain risk profile.
The ease of use, tool features and CyberGRX team's support do not require you to have a large third party risk team. It allows you to focus on managing the risk rather than administering the process.

  ### 34. Making Third-Party Risk and Cybersecurity management easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alok K. | Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about ProcessUnity TPRM Platform?**

This is one of the best tools I have come across that manages Third-Party Risk and Cybersecurity easily with the least manual intervention. A must-have for any business to save a lot of efforts

**What do you dislike about ProcessUnity TPRM Platform?**

Its a great innovative product but they can bring affordable pricing for SMEs. This is the only thing that can be improved and rest is already great and delivers the best .

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

Below are the things that it solves - 
Cybersecurity,
Third-Party Risk,
real risk reduction,
Making things easy that are complicated but not anymore with this.

  ### 35. Timely resolutions to acknowledged platform shortfalls.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2022

**What do you like best about ProcessUnity TPRM Platform?**

CyberGRX is an excellent tool for flat companies that offer one primary product, service, and/or solution. I can see companies being able to leverage the test once they use many approach.

**What do you dislike about ProcessUnity TPRM Platform?**

The platform is not built for complex business structures that offer an array of products, services, and/or solutions. As such, there are a lot of challenges in using the platform.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

CyberGRX has the potential to reduce the number of questionaries and/or audits outside of the financial industry.

  ### 36. Great Risk Management Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about ProcessUnity TPRM Platform?**

The most helpful thing about ProcessUnity is the ability to easily capture third-party risk directly from all stakeholders, while also feeding back helpful mitigation recommendations to the business.

**What do you dislike about ProcessUnity TPRM Platform?**

The least helpful things about ProcessUnity is that it isn't very easy to onboard new users. This is mostly due to how customizable the solution is, which is great, but also sets back the onboarding process due to the need for documentation creation.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

ProcessUnity takes mitigating risk from excel documentation to dashboard/reporting visuals that make it easier to communicate risk to the business. It also makes the risk assessments automated so that analysts aren't spending majority of their time responding to emails and can spend more time analyzing risk.

  ### 37. CyberGRX

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris  N. | Leader, Security Compliance & Customer Trust, Enterprise (> 1000 emp.)

**Reviewed Date:** December 12, 2022

**What do you like best about ProcessUnity TPRM Platform?**

the ability to central these third party assessment in one place with the ability to reuse to gain effiencies

**What do you dislike about ProcessUnity TPRM Platform?**

The ability to track customer usage of Cisco CyberGRX assessment to show return on investment.   The inability to poll the exchange in the event of a security event.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

The one to many problem.  The reuse of one assessment dozens of times over. The value the exchange provides drives consistency in industry.

  ### 38. Account Executive

**Rating:** 3.5/5.0 stars

**Reviewed by:** Julia B. | Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2022

**What do you like best about ProcessUnity TPRM Platform?**

For my daily work, the best part of Cyber GRX is the easiness to share the assessment with the customers.

**What do you dislike about ProcessUnity TPRM Platform?**

I nature of my work, I haven't met any yet.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

Third-party risk assessment to share with the customers

  ### 39. Questionnaires are detailed, lengthy time investment but there is RIO value in reuse of responses

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about ProcessUnity TPRM Platform?**

There is RIO value to vendors completing lengthy questionnaire responses (200+ questions) when allowing the reuse of responses for other parties seeking vendor diligence on your company.

**What do you dislike about ProcessUnity TPRM Platform?**

It is not obvious to the outside observer what the 1, 2, 3 assessment tiering level represents on companies' completed response. It should be made clear which level is self-attestation only and which has evidence or validation of responses.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

I salute CyberGRX for trying to solve the inefficiency in TPRA third-party risk assessment.  They appear to be trying to address the problem associated with sunk cost time investment in responding to differing and varying TPRA questions.

  ### 40. Extremely dedicated team of security professionals.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about ProcessUnity TPRM Platform?**

The ability to take the most tedious aspects of third-party risk management and return insights with little to no effort, leaving our internal team free to dive into matters that may pose a risk to the business.

**What do you dislike about ProcessUnity TPRM Platform?**

CyberGRX provides various excellent options for mapping standards and controls, what would be nice would be a way to systemically map controls to an organizations pre-established questionnaire(s).

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

The ability to take the most tedious aspects of third-party risk management and return insights with little to no effort, leaving our internal team free to dive into matters that may pose a risk to the business.

  ### 41. Have been using CyberGRX for many years, it's an excellent platform and really helped drive change

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about ProcessUnity TPRM Platform?**

I really love the concept of an exchange where vendors all use the same form to provide risk feedback

**What do you dislike about ProcessUnity TPRM Platform?**

We need to get the industry to adopt this process overall and stop sending paper forms or spreadsheets

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

Streamlining the review process and giving us a platform to compare vendors on a consistent basis

  ### 42. The CyberGRX process is simple, and their support staff is extremely helpful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2022

**What do you like best about ProcessUnity TPRM Platform?**

The ability to share our security results with potential clients has been a huge time-saver for the team.  The staff was very responsive when we needed assistance with our survey.

**What do you dislike about ProcessUnity TPRM Platform?**

The navigation when re-submitting answers for a survey could use some improvement, particularly in cases when answers open up a sub-set of new questions.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

CyberGRX is helping provide a single point of information about our company's security procedures that can be shared with multiple clients.  This is a big time saving for our team over filling out each company's specific security forms.

  ### 43. My cybergrx experience has always been exemplary.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2022

**What do you like best about ProcessUnity TPRM Platform?**

Ease of sharing our assessment with our customers.

**What do you dislike about ProcessUnity TPRM Platform?**

I don't have any downside to share (other than when my customers require us to complete their assessments due to their requirements)

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

Operational efficiency and the ability to share our assessment easily and quickly with our customers.

  ### 44. Third Party Assessment Is Great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Russell Y. | Chief Information Officier, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about ProcessUnity TPRM Platform?**

Third party security assessment is excellent

**What do you dislike about ProcessUnity TPRM Platform?**

user experience is not so good, sometimes i cannot get notification email.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

when customer come with security questions or concerns, it is difficult for us to prove it by ourselves, CyberGRX helps to solve it.

  ### 45. Third party risk management platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2022

**What do you like best about ProcessUnity TPRM Platform?**

User-friendly interface, Seemless exchange of information w.r.t. risks posed by third parties, Wholistic view of cybersecurity maturity of the third parties

**What do you dislike about ProcessUnity TPRM Platform?**

Requirement of specific personnel contact information to proactively share assessment results with client

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

Managing the risks posed by third parties, utilization of CyberGRX platform instead of filling up multiple questionnaires of different clients

  ### 46. Easy to implement and had an immediate impact in our TPRM program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric W. | Enterprise Vendor Management, Enterprise (> 1000 emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about ProcessUnity TPRM Platform?**

How quickly the solution was implemented and how easy it is to configure to meet new business needs.

**What do you dislike about ProcessUnity TPRM Platform?**

Havent found anything to dislike yet!  Great Product

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

We now have a consolidated list of risk-ranked Third Party vendors, and the ability to constantly monitor the risk they present to our organization.

  ### 47. Vendor Relationship Manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sabrina F. | Vendor Relationship Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 14, 2022

**What do you like best about ProcessUnity TPRM Platform?**

Easy to implement. Offers great customization for each users need.

**What do you dislike about ProcessUnity TPRM Platform?**

Would like to see additional training opportunities.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

Help to streamline the vendor vetting process.

  ### 48. It’s pretty convenient

**Rating:** 3.5/5.0 stars

**Reviewed by:** Shompa I. | HR management, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 10, 2022

**What do you like best about ProcessUnity TPRM Platform?**

Very easy to use and great management ,monitoring and remediation of third party risks.

**What do you dislike about ProcessUnity TPRM Platform?**

There is a lack of product support which can be changed.

**Recommendations to others considering ProcessUnity TPRM Platform:**

This is a very useful too and allows targeted applications.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

I like the reporting capabilities and the tracking of agreements.

  ### 49. Perfect Tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about ProcessUnity TPRM Platform?**

That the system can do anything and everything!

**What do you dislike about ProcessUnity TPRM Platform?**

That I don't have more time to build new things in the tool.

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

Automation, real time reporting, status updates, dashboards, etc.

  ### 50. The overall responsiveness is sluggish and views are not customizable to improve efficiency

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2020

**What do you like best about ProcessUnity TPRM Platform?**

ProcessUnity keeps track of questionnaires that vendors are required to answer.  It allows for any number of questionnaires to be used as part of a vendor assessment and has a robust permission system which determines who is able to see what questionnaire, and who is able to answer and ultimately submit the questionnaire.

**What do you dislike about ProcessUnity TPRM Platform?**

I'll be honest, there is a lot about ProcessUnity that I don't like.

* No ability to filter and display only the assessments I am working on.  I work on a team with about a dozen analysts.  I only need to see projects assigned to me.  There is no way to filter out the hundreds of reviews by the others and so I must scroll through them every time I move between projects.

* View defaults to showing the oldest project first.  This also is one of my greatest problems with this software.  Every time I return to the project listing screen, I have to sort by analyst name since it defaults to this particular ordering.  Since it goes oldest to newest, the most recent projects are all the way at the bottom of the very long list.

* Limitation of length of question in questionnaire.  Some questions are longer than 255 characters, or whatever it was.

* Limitation where a vendor point of contact can only have one questionnaire active at a time.  This happened once.  A vendor contact had to be removed from one questionnaire so they could be added to another.

* Overall use of the tool is sluggish.  No matter where you click, or in what circumstances, there is a noticeable delay and the cursor briefly shows a waiting animation.

* Navigation is clunky, and sometimes it is difficult to flag a question as a finding or add a reviewer comment once a questionnaire has arrived at a particular state.

* There is no way to shut off the automated escalation messages on a per-project basis, even if the project is actively being worked on in that time.

* Dates sort alphabetically  (i.e. Apr, Aug, Dec, Feb, Jan, Jul, Jun, Mar, May, Nov, Oct, Sep)   Why was this not noticed and fixed?

**What problems is ProcessUnity TPRM Platform solving and how is that benefiting you?**

We are using ProcessUnity to perform Third Party Risk Assessments.  It maintains the scoping questionnaires answered internally by the business, and thee Consensus Assessment Initiative Questionnaires (CAIQ) answered by the vendors.  It allows the flagging of findings and the generation of basic reports.


## ProcessUnity TPRM Platform Discussions
  - [How long does it take to implement ProcessUnity?](https://www.g2.com/discussions/how-long-does-it-take-to-implement-processunity) - 1 comment, 1 upvote
  - [What is ProcessUnity Risk Index and how does it help?](https://www.g2.com/discussions/what-is-processunity-risk-index-and-how-does-it-help) - 1 comment, 1 upvote
  - [How does ProcessUnity help reduce vendor assessment backlogs?](https://www.g2.com/discussions/how-does-processunity-help-reduce-vendor-assessment-backlogs) - 1 comment, 1 upvote
  - [Why do organizations choose ProcessUnity for TPRM?](https://www.g2.com/discussions/why-do-organizations-choose-processunity-for-tprm) - 1 comment, 1 upvote
  - [How does ProcessUnity use AI in third-party risk management?](https://www.g2.com/discussions/how-does-processunity-use-ai-in-third-party-risk-management) - 1 comment, 1 upvote

- [View ProcessUnity TPRM Platform pricing details and edition comparison](https://www.g2.com/products/processunity-tprm-platform/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-05-24+08%3A16%3A37+-0500&secure%5Bsession_id%5D=fc0ac0ec-9538-4d5e-ae1b-a0304a50e450&secure%5Btoken%5D=c870e0d9efe43067494ee1fc132faee2639f82dae742aac7580b295c04e56676&format=llm_user)
## ProcessUnity TPRM Platform Integrations
  - [Oracle Database](https://www.g2.com/products/oracle-database/reviews)
  - [Standardized Information Gathering Questionnaire (SIG)](https://www.g2.com/products/standardized-information-gathering-questionnaire-sig/reviews)
  - [Workday Financial Management](https://www.g2.com/products/workday-financial-management/reviews)

## ProcessUnity TPRM Platform Features
**Functionality**
- Customized Vendor Pages
- Centralized Vendor Catalog
- Questionnaire Templates
- User Access Control

**Risk Assessment**
- Scoring
- AI

**Generative AI**
- AI Text Summarization

**Risk assessment**
- Risk Scoring
- 4th Party Assessments
- Monitoring And Alerts
- AI Monitoring

**Risk Control**
- Reviews
- Policies
- Workflows

**Generative AI - Security Compliance**
- Predictive Risk
- Automated Documentation

**Monitoring**
- Vendor Performance
- Notifications
- Oversight

**Generative AI - Vendor Security and Privacy Assessment**
- Text Summarization

**Reporting**
- Templates
- Centralized Data
- 360 View

**Agentic AI - Third Party & Supplier Risk Management**
- Decision Making

## Top ProcessUnity TPRM Platform Alternatives
  - [ServiceNow Governance, Risk, and Compliance (GRC)](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews) - 4.2/5.0 (103 reviews)
  - [Vendor Risk](https://www.g2.com/products/vendor-risk/reviews) - 4.5/5.0 (704 reviews)
  - [Optro](https://www.g2.com/products/optro/reviews) - 4.6/5.0 (1,584 reviews)

