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Ncontracts Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the exceptional customer support from Ncontracts, highlighting the helpfulness and attentiveness of the team. (18 mentions)
Users value the ease of use of Ncontracts, appreciating its intuitive design and simplified vendor management processes. (14 mentions)
Users commend the helpful training and support of Ncontracts, enhancing their governance and risk management capabilities. (10 mentions)
Users appreciate the user-friendly automation of Ncontracts, enhancing governance and monitoring of third-party risks effectively. (10 mentions)
Users appreciate the comprehensive document management features of Ncontracts, streamlining vendor compliance and enhancing workflow efficiency. (9 mentions)
Users value the team's helpfulness at Ncontracts, noting their responsive support and willingness to implement feedback. (9 mentions)
Users value the intuitive design of Ncontracts, facilitating seamless vendor management and reducing the learning curve. (7 mentions)
Users value the thorough reporting of Ncontracts, enhancing understanding and facilitating effective third-party reviews. (7 mentions)
Users value the centralization of Ncontracts, seamlessly managing compliance and risk tools in one easy-to-use platform. (5 mentions)
Users appreciate the user-friendly vendor management features of Ncontracts, simplifying complex vendor relationships and enhancing efficiency. (5 mentions)
Users express concerns about integration issues that hinder seamless functionality and complicate data management between systems. (5 mentions)
Users express concerns about limited integration, hindering functionality and necessitating manual data uploads across systems. (4 mentions)
Users experience data management issues with Ncontracts, facing difficulties in syncing, support, and inefficient manual processes. (3 mentions)
Users face significant import issues with Ncontracts, finding the process manual and lacking proper support for data transition. (3 mentions)
Users feel that Ncontracts needs improvement in structure and reporting capabilities for a smoother user experience. (3 mentions)
Users experience inaccuracy issues with data gathering in Ncontracts, leading to frustrating repetitive tasks. (3 mentions)
Users find the UI design outdated, which can hinder ease of use despite the availability of necessary information. (2 mentions)
Users face challenges with dashboard issues like unclear document identification, making document tracking time-consuming. (1 mentions)
Users experience a challenging learning curve with Ncontracts, especially when adapting to multiple platforms simultaneously. (1 mentions)
Users find that some modules do not integrate well, complicating service functionality and budget considerations. (1 mentions)
Users experience module issues, noting poor communication and overlap between certain features creating confusion. (1 mentions)

Top Pros or Advantages of Ncontracts

1. Customer Support
Users commend the exceptional customer support from Ncontracts, highlighting the helpfulness and attentiveness of the team.
See 18 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great product with great support"

What do you like about Ncontracts?

Intuitive products. Fantastic training and support.

RM

Ryan M.

Enterprise (> 1000 emp.)

5.0/5

"NContracts Fanstatic Experience"

What do you like about Ncontracts?

I like the fac that everyone I have encountered at NContracts has been extremely helpful and seek out an answer to my questions. When I say everyone,

2. Ease of Use
Users value the ease of use of Ncontracts, appreciating its intuitive design and simplified vendor management processes.
See 14 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Detailed, Easy to Navigate"

What do you like about Ncontracts?

NContracts offers a very detailed and easy to navigate programs. This will make viewing compliance details much less stressful.

DE

Devon E.

Mid-Market (51-1000 emp.)

5.0/5

"Overall great product with minor improvement options"

What do you like about Ncontracts?

I like the different options that the Products have to complete one task. Multiple ways of getting to the same outcome.

3. Helpful
Users commend the helpful training and support of Ncontracts, enhancing their governance and risk management capabilities.
See 10 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great product with great support"

What do you like about Ncontracts?

Intuitive products. Fantastic training and support.

Aaron F.
AF

Aaron F.

Mid-Market (51-1000 emp.)

4.5/5

"Specialized Third-Party Risk Management with Seamless Onboarding"

What do you like about Ncontracts?

I appreciate how Ncontracts facilitates more governance, visibility, and monitoring of our third parties, which is crucial for our operations. The due

4. Useful
Users appreciate the user-friendly automation of Ncontracts, enhancing governance and monitoring of third-party risks effectively.
See 10 mentions

See Related User Reviews

Aaron F.
AF

Aaron F.

Mid-Market (51-1000 emp.)

4.5/5

"Specialized Third-Party Risk Management with Seamless Onboarding"

What do you like about Ncontracts?

I appreciate how Ncontracts facilitates more governance, visibility, and monitoring of our third parties, which is crucial for our operations. The due

TH

Tracey H.

Mid-Market (51-1000 emp.)

5.0/5

"Great Support and Improvements, But Needs Smoother Integrations"

What do you like about Ncontracts?

Responsiveness to the feedback from clients and dedication to on-going development and improvement.

5. Features
Users appreciate the comprehensive document management features of Ncontracts, streamlining vendor compliance and enhancing workflow efficiency.
See 9 mentions

See Related User Reviews

Rick G.
RG

Rick G.

Mid-Market (51-1000 emp.)

4.5/5

"Third-party review done by the pros"

What do you like about Ncontracts?

Ncontracts takes the heavy lifting out of the third-party review process. Their analysis is thorough and executive summaries are concise.

QF

Quentin F.

Mid-Market (51-1000 emp.)

5.0/5

"Awesome product, keeps me inline with NUCA requirements"

What do you like about Ncontracts?

Stores all the documents for all the Vendors. Sends out reminders for new updated documents. Keeps me inline with NUCA requirements. I use multiple Nc

6. Team Helpfulness
Users value the team's helpfulness at Ncontracts, noting their responsive support and willingness to implement feedback.
See 9 mentions

See Related User Reviews

Aaron F.
AF

Aaron F.

Mid-Market (51-1000 emp.)

4.5/5

"Specialized Third-Party Risk Management with Seamless Onboarding"

What do you like about Ncontracts?

I appreciate how Ncontracts facilitates more governance, visibility, and monitoring of our third parties, which is crucial for our operations. The due

PM

Peter M.

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding Support and Sales Team Make All the Difference"

What do you like about Ncontracts?

The dedicated support team and sales folks. The integration across modules, ease of reporting, and simple user management.

7. Intuitive
Users value the intuitive design of Ncontracts, facilitating seamless vendor management and reducing the learning curve.
See 7 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great product with great support"

What do you like about Ncontracts?

Intuitive products. Fantastic training and support.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Detailed, Easy to Navigate"

What do you like about Ncontracts?

NContracts offers a very detailed and easy to navigate programs. This will make viewing compliance details much less stressful.

8. Reporting
Users value the thorough reporting of Ncontracts, enhancing understanding and facilitating effective third-party reviews.
See 7 mentions

See Related User Reviews

Rick G.
RG

Rick G.

Mid-Market (51-1000 emp.)

4.5/5

"Third-party review done by the pros"

What do you like about Ncontracts?

Ncontracts takes the heavy lifting out of the third-party review process. Their analysis is thorough and executive summaries are concise.

RH

Rachael H.

Mid-Market (51-1000 emp.)

5.0/5

"Great value proposition"

What do you like about Ncontracts?

Flexibility of the products and great reporting capabilities.

9. Centralization
Users value the centralization of Ncontracts, seamlessly managing compliance and risk tools in one easy-to-use platform.
See 5 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Ncontracts - Industry Innovater"

What do you like about Ncontracts?

Ncontracts has made some smart moves over the past few years and is on the way to being a leader in GRC software. With the acquisition of Quantivate a

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great prodcuts, and great customer service!"

What do you like about Ncontracts?

It is super helpful to have so many of our compliance and risk tools in one location. The sharing of data between different platforms is fantastic! We

10. Vendor Management
Users appreciate the user-friendly vendor management features of Ncontracts, simplifying complex vendor relationships and enhancing efficiency.
See 5 mentions

See Related User Reviews

Aaron F.
AF

Aaron F.

Mid-Market (51-1000 emp.)

4.5/5

"Specialized Third-Party Risk Management with Seamless Onboarding"

What do you like about Ncontracts?

I appreciate how Ncontracts facilitates more governance, visibility, and monitoring of our third parties, which is crucial for our operations. The due

WC

Whitni C.

2.5/5

"Challenging Setup, Needs Better Automation"

What do you like about Ncontracts?

I really find the ease of managing vendors on the platform particularly useful. It simplifies vendor management tasks, making it less cumbersome to ha

Top Cons or Disadvantages of Ncontracts

1. Integration Issues
Users express concerns about integration issues that hinder seamless functionality and complicate data management between systems.
See 5 mentions

See Related User Reviews

Aaron F.
AF

Aaron F.

Mid-Market (51-1000 emp.)

4.5/5

"Specialized Third-Party Risk Management with Seamless Onboarding"

What do you dislike about Ncontracts?

I don't like the integration capabilities of the products. Better integration between the products would allow us to take full advantage of the offeri

CB

Cassandra B.

Mid-Market (51-1000 emp.)

4.5/5

"Ncontracts is the go to for all of your Vendor Management, Intranet, Compliance, and Contract needs."

What do you dislike about Ncontracts?

Some of the older features that are part of the products we have do not integrate or transfer well to other areas of the services. These features were

2. Limited Integration
Users express concerns about limited integration, hindering functionality and necessitating manual data uploads across systems.
See 4 mentions

See Related User Reviews

Aimee B.
AB

Aimee B.

Mid-Market (51-1000 emp.)

5.0/5

"Risk Specialist"

What do you dislike about Ncontracts?

Lack of connection with ERM data linkage

Aaron F.
AF

Aaron F.

Mid-Market (51-1000 emp.)

4.5/5

"Specialized Third-Party Risk Management with Seamless Onboarding"

What do you dislike about Ncontracts?

I don't like the integration capabilities of the products. Better integration between the products would allow us to take full advantage of the offeri

3. Data Management Issues
Users experience data management issues with Ncontracts, facing difficulties in syncing, support, and inefficient manual processes.
See 3 mentions

See Related User Reviews

TH

Tracey H.

Mid-Market (51-1000 emp.)

5.0/5

"Great Support and Improvements, But Needs Smoother Integrations"

What do you dislike about Ncontracts?

Platform can be a little glitchy at times especially with uploading data. Would like to see better integration with loan platforms and core systems t

WC

Whitni C.

2.5/5

"Challenging Setup, Needs Better Automation"

What do you dislike about Ncontracts?

I found the setup and implementation of Ncontracts very difficult. It did not match our processes, particularly because we don't use relationship mana

4. Import Issues
Users face significant import issues with Ncontracts, finding the process manual and lacking proper support for data transition.
See 3 mentions

See Related User Reviews

TH

Tracey H.

Mid-Market (51-1000 emp.)

5.0/5

"Great Support and Improvements, But Needs Smoother Integrations"

What do you dislike about Ncontracts?

Platform can be a little glitchy at times especially with uploading data. Would like to see better integration with loan platforms and core systems t

WC

Whitni C.

2.5/5

"Challenging Setup, Needs Better Automation"

What do you dislike about Ncontracts?

I found the setup and implementation of Ncontracts very difficult. It did not match our processes, particularly because we don't use relationship mana

5. Improvement Needed
Users feel that Ncontracts needs improvement in structure and reporting capabilities for a smoother user experience.
See 3 mentions

See Related User Reviews

Celeste  B.
CB

Celeste B.

3.5/5

"Streamlined Compliance with Smart Notifications and Easy Setup"

What do you dislike about Ncontracts?

I think Ncontracts could benefit from enhanced reporting capabilities.

DE

Devon E.

Mid-Market (51-1000 emp.)

5.0/5

"Overall great product with minor improvement options"

What do you dislike about Ncontracts?

I do not care for the extra steps that you have to take in Nrisk, Nverify and Nfindings to get to a simple report or conclusion. I feel like there are

6. Inaccuracy Issues
Users experience inaccuracy issues with data gathering in Ncontracts, leading to frustrating repetitive tasks.
See 3 mentions

See Related User Reviews

TH

Tracey H.

Mid-Market (51-1000 emp.)

5.0/5

"Great Support and Improvements, But Needs Smoother Integrations"

What do you dislike about Ncontracts?

Platform can be a little glitchy at times especially with uploading data. Would like to see better integration with loan platforms and core systems t

TG

Todd G.

Mid-Market (51-1000 emp.)

4.5/5

"Fair Lending/Redlining Lifesaver"

What do you dislike about Ncontracts?

The only issue I have is with CRA data gathering. It seems to be a lot of repetitive work but it's worth it. I did make a suggestion to the Ncontrac

7. Poor UI Design
Users find the UI design outdated, which can hinder ease of use despite the availability of necessary information.
See 2 mentions

See Related User Reviews

Brian S.
BS

Brian S.

Small-Business (50 or fewer emp.)

5.0/5

"The Nvendor product by Ncontracts has saved so much time managing Vendor relationships"

What do you dislike about Ncontracts?

The user interface can seem a little outdated at times, but all the necessary information in there.

Cindy B.
CB

Cindy B.

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding products with great personnel"

What do you dislike about Ncontracts?

Although I have struggled with some of the software nuances, that never made me dislike the company or its products. Because support was so wonderful,

8. Dashboard Issues
Users face challenges with dashboard issues like unclear document identification, making document tracking time-consuming.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"NBoard/NContracts"

What do you dislike about Ncontracts?

NBoard is very user friendly and I really cannot think of anything I dislike at this point other than I would like for you to be able to run a site hi

9. Learning Curve
Users experience a challenging learning curve with Ncontracts, especially when adapting to multiple platforms simultaneously.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great prodcuts, and great customer service!"

What do you dislike about Ncontracts?

The only downside has been learning how to use the different platforms. We took on several new platforms at the same time and had just a bit of troubl

10. Module Integration
Users find that some modules do not integrate well, complicating service functionality and budget considerations.
See 1 mentions

See Related User Reviews

CB

Cassandra B.

Mid-Market (51-1000 emp.)

4.5/5

"Ncontracts is the go to for all of your Vendor Management, Intranet, Compliance, and Contract needs."

What do you dislike about Ncontracts?

Some of the older features that are part of the products we have do not integrate or transfer well to other areas of the services. These features were

11. Module Issues
Users experience module issues, noting poor communication and overlap between certain features creating confusion.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great product with great support"

What do you dislike about Ncontracts?

Some modules seem to overlap with others.

Ncontracts Reviews (178)

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Reviews

Ncontracts Reviews (178)

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178 reviews
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"Challenging Setup, Needs Better Automation"
What do you like best about Ncontracts?

I really find the ease of managing vendors on the platform particularly useful. It simplifies vendor management tasks, making it less cumbersome to handle vendor-related operations. This feature alone stands out as a highlight, as it offers a streamlined approach to vendor management processes that would otherwise be more challenging or time-consuming in different systems. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

I found the setup and implementation of Ncontracts very difficult. It did not match our processes, particularly because we don't use relationship managers the way the platform does. Additionally, we had significant issues transitioning our vendors and discovered only later that none of the contracts would be imported automatically, which was a major issue for us. We also faced problems with the lack of workflows and automations; everything is extremely manual, which is inefficient. Moreover, the reporting capabilities are not adequate. Lastly, we received little support during the setup process and were left to figure things out on our own. Review collected by and hosted on G2.com.

Celeste  B.
CB
SVP/Director of Compliance
"Streamlined Compliance with Smart Notifications and Easy Setup"
What do you like best about Ncontracts?

I have been using Ncontracts for two years primarily for compliance purposes through my work, and I've found it very beneficial. I appreciate how straightforward the initial setup process was, as it wasn't difficult at all, allowing us to get up and running quickly. The software excels at streamlining processes, which has greatly saved me time and increased efficiency in my workflows. One of the standout features for me is the regulation change management feature, which has proven to be extremely useful. Additionally, the notification of regulation changes is a smart feature that helps me stay updated with the latest compliance requirements effortlessly. This functionality is instrumental in helping me manage compliance changes effectively, ensuring that I remain informed and can act promptly. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

I think Ncontracts could benefit from enhanced reporting capabilities. Review collected by and hosted on G2.com.

Aaron F.
AF
Sr. Director, Enterprise Risk & Internal Audit
Mid-Market (51-1000 emp.)
"Specialized Third-Party Risk Management with Seamless Onboarding"
What do you like best about Ncontracts?

I appreciate how Ncontracts facilitates more governance, visibility, and monitoring of our third parties, which is crucial for our operations. The due diligence and onboarding processes are particularly useful, as they strengthen our ability to integrate new partners smoothly. The VIN monitor functionality offers a valuable service by allowing real-time monitoring of cyber risks associated with our partners. I value the specialized and tailored information around third-party risk management that Ncontracts provides, which includes great tools, templates, and resources. The thought leadership and training resources are exemplary and significantly enhance our understanding and capabilities in managing vendor risks effectively. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

I don't like the integration capabilities of the products. Better integration between the products would allow us to take full advantage of the offerings available. Review collected by and hosted on G2.com.

DE
Senior internal auditor
Mid-Market (51-1000 emp.)
"Overall great product with minor improvement options"
What do you like best about Ncontracts?

I like the different options that the Products have to complete one task. Multiple ways of getting to the same outcome. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

I do not care for the extra steps that you have to take in Nrisk, Nverify and Nfindings to get to a simple report or conclusion. I feel like there are a few different things that could be added or changed structure wise to achieve a better and faster conclusion process. Review collected by and hosted on G2.com.

CB
AVP Vendor Management
Mid-Market (51-1000 emp.)
"Ncontracts is the go to for all of your Vendor Management, Intranet, Compliance, and Contract needs."
What do you like best about Ncontracts?

I personally primarily use the NVendor service from NContracts, although we have many of their services implemented throughout our organization. I use it every day in my current role and it has enabled us as a company to take our Vendor Management program to the next level. It allows us to store all documents, perform Risk Assessments, produce reports for auditors, and so much more. The system is easy enough for owners of vendors who have had zero VM experience to jump in and learn how to onboard their vendors. The reminders and notifications it sends to the RMs make keeping contracts and annual documents like COIs up to date a breeze. Our account managers and service managers are always willing to help us when something needs addressed. We're currently going through another merger with additional vendors needing to be onboarded and I feel so much better now that we have this system in place. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

Some of the older features that are part of the products we have do not integrate or transfer well to other areas of the services. These features were resolved through new products and services they have created, but the new offerings come with additional costs. We understand the reason, but being charged for the better versions of something we have is difficult to get through budgeting. They will however work with you to find the best balance for costs for your organization. Review collected by and hosted on G2.com.

TG
Compliance Specialist
Mid-Market (51-1000 emp.)
"Fair Lending/Redlining Lifesaver"
What do you like best about Ncontracts?

Ncontracts provides the best fair lending / redlining tools out there. The implementation process was awesome. There was so much support when I needed it most. I have found that their technology closely follows what the OCC uses in their exams. It has been a lifesaver for me and the institution I work for when it comes to reporting, maps and templates. I highly recommend this to any financial institution looking for an advanced tool that's easy to use. I also use Ncontracts for CRA, and this too, is a great tool. On a side note... I love how the team at Ncontracts will take suggestions to improve their tools and implement them! Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

The only issue I have is with CRA data gathering. It seems to be a lot of repetitive work but it's worth it. I did make a suggestion to the Ncontract team to cut down on the number of repetitive tasks. Review collected by and hosted on G2.com.

QF
Vendor Management Program Lead
Mid-Market (51-1000 emp.)
"Awesome product, keeps me inline with NUCA requirements"
What do you like best about Ncontracts?

Stores all the documents for all the Vendors. Sends out reminders for new updated documents. Keeps me inline with NUCA requirements. I use multiple Ncontract products and love them all. I use Ncontinuity for BCP and BCP training, so that the company departments along with the company itself can recover from a failure. Customer support is very fast in replying to my questions. All features in all products work similar and it is very easy to learn on product from the other. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

If there are any downsides, I have not found them. If I have a question on how to do something, Ncontracts help desk is always there to answer any questions I have in a very quick timeline. Review collected by and hosted on G2.com.

Nicole S.
NS
EVP BSA and Compliance Officer
Mid-Market (51-1000 emp.)
"Comprehensive Banking Suite with Time-Consuming Initial Setup"
What do you like best about Ncontracts?

I love that there is a suite of solutions and address most of the risks in our day-to-day banking operations. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

When starting to use each solution, there tends to be a significant amount of data that needs to be entered upfront. Review collected by and hosted on G2.com.

TH
Chief Risk Officer
Mid-Market (51-1000 emp.)
"Great Support and Improvements, But Needs Smoother Integrations"
What do you like best about Ncontracts?

Responsiveness to the feedback from clients and dedication to on-going development and improvement. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

Platform can be a little glitchy at times especially with uploading data. Would like to see better integration with loan platforms and core systems to eliminate manual uploads Review collected by and hosted on G2.com.

PM
ERM Analyst
Mid-Market (51-1000 emp.)
"Outstanding Support and Sales Team Make All the Difference"
What do you like best about Ncontracts?

The dedicated support team and sales folks. The integration across modules, ease of reporting, and simple user management. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

No specific dislikes. We have had an excellent experience with Ncontracts Review collected by and hosted on G2.com.

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