# IBM OpenPages Reviews **Vendor:** IBM **Category:** [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm) **Average Rating:** 4.2/5.0 **Total Reviews:** 76 ## About IBM OpenPages OpenPages is an AI-powered, easy-to-use, and highly scalable GRC management solution that runs on any cloud and centralizes siloed risk management functions into a single environment. OpenPages lays emphasis upon ‘GRC is Everyone’s Business’ strategy by establishing a risk and compliance culture that promotes inclusiveness, consistency and transparency Easy-to-use, highly configurable and requires little/no training Saves time - Users are guided by an AI powered virtual assistant giving real-time answers to users. Improves data quality - AI suggested classifications help users reduce errors, mitigate risks and promote accuracy and efficiency in incident reporting and risk mitigation efforts. Reduces the knowledge gap - Users are guided by AI in the interface for areas like risk and compliance taxonomies. ## IBM OpenPages Pros & Cons **What users like:** - Users value the **effective risk management capabilities** of IBM OpenPages, enhancing compliance and integration across platforms. (12 reviews) - Users appreciate the **time-saving features** of IBM OpenPages, enhancing efficiency in managing workflows and audits. (9 reviews) - Users value the **automation capabilities** of IBM OpenPages, enhancing efficiency through customizable workflows and streamlined compliance. (7 reviews) - Users appreciate the **intuitive interface** of IBM OpenPages, making navigation and usability effortless for all customers. (7 reviews) - Users value the **robust security features** of IBM OpenPages, effectively protecting against data breaches and ensuring compliance. (7 reviews) - Users appreciate the **centralized audit management** in IBM OpenPages, enhancing collaboration and efficiency across departments. (6 reviews) - Users value the **centralized compliance management** of IBM OpenPages, enhancing efficiency and reducing departmental silos. (6 reviews) - Efficiency (6 reviews) - Customer Support (5 reviews) - Customizability (5 reviews) **What users dislike:** - Users find IBM OpenPages' **complexity** a barrier due to its steep learning curve and cumbersome workflows. (3 reviews) - Users find the **high cost** of IBM OpenPages to be a significant drawback in its overall value. (3 reviews) - Users find the **usability needs improvement** , facing challenges with complexity, customization, and a steep learning curve. (3 reviews) - Users find a **steep learning curve** in IBM OpenPages, making it challenging for new users to navigate effectively. (3 reviews) - Users often face a **steep learning curve** with IBM OpenPages, making it challenging for new or infrequent users. (3 reviews) - Limited Customization (3 reviews) - Not Intuitive (3 reviews) - Customization Difficulty (2 reviews) - Difficult Customization (2 reviews) - Difficult Setup (2 reviews) ## IBM OpenPages Discussions - [What is Watson discovery?](https://www.g2.com/discussions/what-is-watson-discovery) - [What is the best GRC tool?](https://www.g2.com/discussions/ibm-openpages-with-watson-what-is-the-best-grc-tool) - [What is IBM OpenPages?](https://www.g2.com/discussions/what-is-ibm-openpages) - [What is IBM OpenPages with Watson?](https://www.g2.com/discussions/what-is-ibm-openpages-with-watson) - [View IBM OpenPages pricing details and edition comparison](https://www.g2.com/products/ibm-openpages/reviews?page=4&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-27+04%3A57%3A28+-0500&secure%5Bsession_id%5D=cdd9f3c8-5011-460e-a1be-26fc75a59bce&secure%5Btoken%5D=0d24379850f40c85c9807132f5a1d2089d2d3a305d1d590d28e7c8aac8f6321d&format=llm_user) ## IBM OpenPages Features **Functionality** - Customized Vendor Pages - Centralized Vendor Catalog - Questionnaire Templates - User Access Control **Planning** - Program Management - Resource Modelling - Recovery Plans - Templates **Risk Assessment** - Scoring - AI **Generative AI** - AI Text Generation **Generative AI** - AI Text Summarization - AI Text Generation **Generative AI** - AI Text Generation - AI Text Summarization **Operational Risk Management** - Operational Risk Methodology - Operational Risk Classification - Operational Risk Identification **Risk assessment** - Risk Scoring - 4th Party Assessments - Monitoring And Alerts - AI Monitoring **Execution** - Crisis Management - Emergency Notifications - Workflows **Risk Control** - Reviews - Policies - Workflows **Workflows - Audit Management** - Audit Trail - Recommendations - Collaboration Tools - Integrations - Planning & Scheduling **Monitoring - IT Risk Management** - AI Monitoring **Business Resilience** - Business Continuity - Compliance Management **Agentic AI - Regulatory Change Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Risk Management** - Risk Identification - Risk Classification - Risk Methodology - Goals Monitoring **Analytics** - Business Impact Analysis - Plan Reporting - Recovery KPIs **Monitoring** - Vendor Performance - Notifications - Oversight **Documentation - Audit Management** - Templates & Forms - Checklists **Generative AI - Vendor Security and Privacy Assessment** - Text Summarization - Text Generation **Agentic AI - IT Risk Management** - Autonomous Task Execution - Multi-step Planning **Integration** - Integrated Risk Management - Disaster Recovery - EMNS **Reporting** - Templates - Centralized Data - 360 View **Reporting & Analytics - Audit Management** - Dashboard - Audit Performance - Industry Compliance **Generative AI** - AI Tasks **Business Continuity Management** - Recovery Plans - Procedure Templates - Crisis Management **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Third Party & Supplier Risk Management** - Adaptive Learning - Decision Making **Agentic AI - Business Continuity Management** - Multi-step Planning - Adaptive Learning **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI- Business Continuity Management** - Automated Plan Generation - AI-Generated Post-Incident Reports and Summaries **Agentic AI - Operational Risk Management** - Proactive Assistance **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility **Services** - Implementation - Training & Learning - Customer Support - Professional Services ## Top IBM OpenPages Alternatives - [ServiceNow Governance, Risk, and Compliance (GRC)](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews) - 4.2/5.0 (103 reviews) - [Archer](https://www.g2.com/products/archer-technologies-archer/reviews) - 3.6/5.0 (17 reviews) - [Optro](https://www.g2.com/products/optro/reviews) - 4.6/5.0 (1,584 reviews)