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Creditsafe Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Creditsafe to be extremely easy to use, enabling quick access to vital credit information and streamlined decision-making. (19 mentions)
Users value the efficiency of Creditsafe for its seamless setup, simplifying customer credit evaluations and monitoring. (7 mentions)
Users highly value the seamless setup process of Creditsafe, making onboarding effortless and efficient. (7 mentions)
Users value the clean and straightforward dashboard that consolidates essential credit information for easy navigation and decision-making. (6 mentions)
Users value the ease of use in Creditsafe, appreciating seamless onboarding and efficient credit monitoring capabilities. (6 mentions)
Users experience significant inaccuracy issues with Creditsafe, leading to confusion and unreliable credit evaluations. (4 mentions)
Users face frequent payment issues due to unclear scoring, data inaccuracies, and cumbersome renewal processes with Creditsafe. (3 mentions)
Users express concern over limited data management, facing frequent issues and complications in obtaining accurate credit information. (2 mentions)
Users express dissatisfaction with inefficient search capabilities in Creditsafe, leading to potential errors and limited integration benefits. (2 mentions)
Users find the lack of clarity in Creditsafe reports frustrating, hindering their ability to analyze financial patterns effectively. (2 mentions)

5 Pros or Advantages of Creditsafe

1. Ease of Use
Users find Creditsafe to be extremely easy to use, enabling quick access to vital credit information and streamlined decision-making.
See 19 mentions

See Related User Reviews

SH

Stephanie H.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Credit Checks with Helpful Summaries—Just Watch Report Downloads"

What do you like about Creditsafe?

I appreciate how easy it is to use. I can quickly find the correct address for the customer I am researching. If the exact address doesn't appear, I u

RM

Rich M.

Small-Business (50 or fewer emp.)

4.0/5

"User-Friendly Interface"

What do you like about Creditsafe?

This program is very easy to use and delivers results quickly. I was able to achieve what I needed in a short amount of time.

2. Efficiency
Users value the efficiency of Creditsafe for its seamless setup, simplifying customer credit evaluations and monitoring.
See 7 mentions

See Related User Reviews

SH

Stephanie H.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Credit Checks with Helpful Summaries—Just Watch Report Downloads"

What do you like about Creditsafe?

I appreciate how easy it is to use. I can quickly find the correct address for the customer I am researching. If the exact address doesn't appear, I u

Pasan Sumira P.
PP

Pasan Sumira P.

4.5/5

"Seamless Integration with High-Quality Reports"

What do you like about Creditsafe?

I find Creditsafe to be an invaluable tool in evaluating the creditworthiness of potential customers, which is crucial for reducing bad debt over time

3. Setup Ease
Users highly value the seamless setup process of Creditsafe, making onboarding effortless and efficient.
See 7 mentions

See Related User Reviews

SH

Stephanie H.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Credit Checks with Helpful Summaries—Just Watch Report Downloads"

What do you like about Creditsafe?

I appreciate how easy it is to use. I can quickly find the correct address for the customer I am researching. If the exact address doesn't appear, I u

Pasan Sumira P.
PP

Pasan Sumira P.

4.5/5

"Seamless Integration with High-Quality Reports"

What do you like about Creditsafe?

I find Creditsafe to be an invaluable tool in evaluating the creditworthiness of potential customers, which is crucial for reducing bad debt over time

4. Dashboard Usability
Users value the clean and straightforward dashboard that consolidates essential credit information for easy navigation and decision-making.
See 6 mentions

See Related User Reviews

Pasan Sumira P.
PP

Pasan Sumira P.

4.5/5

"Seamless Integration with High-Quality Reports"

What do you like about Creditsafe?

I find Creditsafe to be an invaluable tool in evaluating the creditworthiness of potential customers, which is crucial for reducing bad debt over time

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Finance Director"

What do you like about Creditsafe?

Creditsafe has significantly improved our understanding of our customers' creditworthiness. I appreciate how all the necessary information is convenie

5. Data Management
Users value the ease of use in Creditsafe, appreciating seamless onboarding and efficient credit monitoring capabilities.
See 6 mentions

See Related User Reviews

Pasan Sumira P.
PP

Pasan Sumira P.

4.5/5

"Seamless Integration with High-Quality Reports"

What do you like about Creditsafe?

I find Creditsafe to be an invaluable tool in evaluating the creditworthiness of potential customers, which is crucial for reducing bad debt over time

Brad T.
BT

Brad T.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Credit Checks with Superior Database"

What do you like about Creditsafe?

I find Creditsafe incredibly easy to use, which is a major advantage. Setting it up was seamless, requiring nothing more than logging into their credi

5 Cons or Disadvantages of Creditsafe

1. Inaccuracy
Users experience significant inaccuracy issues with Creditsafe, leading to confusion and unreliable credit evaluations.
See 4 mentions

See Related User Reviews

LF

Lorenzo F.

Enterprise (> 1000 emp.)

4.0/5

"Great UI and Insights, But Limited Global Credit Reporting"

What do you dislike about Creditsafe?

The restrictions on credit reports outside the United States, combined with the varying scoring models used in different countries, make things more c

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Creditsafe Review"

What do you dislike about Creditsafe?

At times it seems as if Creditsafe does not have a large amount of receivables balances.

2. Payment Issues
Users face frequent payment issues due to unclear scoring, data inaccuracies, and cumbersome renewal processes with Creditsafe.
See 3 mentions

See Related User Reviews

SH

Stephanie H.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Credit Checks with Helpful Summaries—Just Watch Report Downloads"

What do you dislike about Creditsafe?

I honestly can't say I dislike anything about Creditsafe. The only thing to keep in mind is that you have to download each report before leaving it. I

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Concise Data and User-Friendly Interface"

What do you dislike about Creditsafe?

The renewal process is annoying. My rep starts the process months in advance.

3. Data Management
Users express concern over limited data management, facing frequent issues and complications in obtaining accurate credit information.
See 2 mentions

See Related User Reviews

LF

Lorenzo F.

Enterprise (> 1000 emp.)

4.0/5

"Great UI and Insights, But Limited Global Credit Reporting"

What do you dislike about Creditsafe?

The restrictions on credit reports outside the United States, combined with the varying scoring models used in different countries, make things more c

RM

Rich M.

Small-Business (50 or fewer emp.)

4.0/5

"User-Friendly Interface"

What do you dislike about Creditsafe?

The database is somewhat limited, and I need to request data directly from Creditsafe.

4. Inefficient Search
Users express dissatisfaction with inefficient search capabilities in Creditsafe, leading to potential errors and limited integration benefits.
See 2 mentions

See Related User Reviews

DM

David M.

4.5/5

"Easy, Cost-Effective Credit Rating Tool"

What do you dislike about Creditsafe?

I am not pleased with Creditsafe providing too many answers to a possible search.

Katie B.
KB

Katie B.

5.0/5

"User-Friendly, Informative, and Cost-Effective"

What do you dislike about Creditsafe?

I dislike that Creditsafe does not integrate with M1, which limits my ability to streamline processes between the two platforms. This lack of integrat

5. Lack of Clarity
Users find the lack of clarity in Creditsafe reports frustrating, hindering their ability to analyze financial patterns effectively.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

2.5/5

"Great Potential, But Needs Clearer Ownership and Financial Overviews"

What do you dislike about Creditsafe?

The way corporate linkage are presented, there is also no clarification on the percent ownership Company description to have a short few sentence s

Verified User
U

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Clear Overview Upfront, But Lacks Detailed Payment Breakdown"

What do you dislike about Creditsafe?

Even though important information is at the top of p1, the specific breakdown, later in the credit report, isn't helpful. Creditsafe reports the tota

Creditsafe Reviews (48)

Reviews

Creditsafe Reviews (48)

4.4
48 reviews
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SH
Corporate Credit Processor
Mid-Market (51-1000 emp.)
"Effortless Credit Checks with Helpful Summaries—Just Watch Report Downloads"
What do you like best about Creditsafe?

I appreciate how easy it is to use. I can quickly find the correct address for the customer I am researching. If the exact address doesn't appear, I usually try one of the headquarters locations and then click on the link for other known addresses. Most of the time, the address I need is listed there. I also really like the summary at the top of each report, which shows the customer's credit score, suggested credit amount, DBT (Days Beyond Terms), and Payment Experiences—these are usually the first things I look at. I also use the Decision button for every report I pull. I just choose the company and the amount of credit I am planning to extend to a customer and it comes back with a decision of Accept, Refer or Reject. That makes my decision process very easy. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

I honestly can't say I dislike anything about Creditsafe. The only thing to keep in mind is that you have to download each report before leaving it. If you click on the report again later, it will be counted as a new report and will add to your total usage for the year. Review collected by and hosted on G2.com.

LF
Senior Credit Analyst
Enterprise (> 1000 emp.)
"Great UI and Insights, But Limited Global Credit Reporting"
What do you like best about Creditsafe?

The user interface is clean and straightforward, making it easy to navigate. They provide relevant credit information on companies in a way that's easy to understand. There is a wide range of credit reports available globally, which is very helpful. I appreciate the integration of KYB and credit features into a single platform. The response time from the Credit Safe team is excellent; they are attentive and quick to help with any necessary corrections. Additionally, the integration with Salesforce and the simplicity of the API add to the overall positive experience. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

The restrictions on credit reports outside the United States, combined with the varying scoring models used in different countries, make things more complicated for businesses that operate internationally. The logic behind their credit scoring and credit limit decisions often seems limited. Many small businesses without reported trade lines appear to receive benchmark scores, which makes it feel like you’re wasting money on reports that provide no real value, simply because the agency claims they lack enough information to offer a realistic credit recommendation. Additionally, there are frequent data issues—I often find myself having to request updates to websites, SIC codes, addresses, or DBAs. Review collected by and hosted on G2.com.

"User-Friendly with Room for Improvement"
What do you like best about Creditsafe?

I find Creditsafe to be incredibly user-friendly, allowing me to navigate its features with ease. Its clear and straightforward design simplifies the process of accessing crucial company information, such as published financials and corporate structures. This usability is invaluable in my role of making informed credit decisions and managing risk efficiently. Additionally, I find it quite easy to find the necessary financial data and company credentials, streamlining my tasks significantly. The relatively simple initial setup is also a huge plus, allowing for a straightforward onboarding experience. Overall, these aspects of Creditsafe considerably enhance its value to my workflow. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

I dislike that it's not possible to choose the currency in Creditsafe. This limits my ability to customize financial data according to different currency formats, making it less versatile for international business contexts. I also find that some corporate linkages are not updated in a timely manner, leading to potentially incorrect or outdated information. This impacts the reliability of the data I depend on for making informed business decisions. Additionally, the lack of information or limited data for certain countries like Ukraine and Israel is frustrating, as it restricts my ability to assess international organizations thoroughly. Review collected by and hosted on G2.com.

DM
"Simplifies Credit Checks Effortlessly"
What do you like best about Creditsafe?

I appreciate how easy it is to find the information I need with Creditsafe. I can search by address and phone number, which is incredibly useful. The advanced search offers numerous fields that help me locate exactly the company I'm looking for. I also love that Creditsafe can generate a PDF report at my request, providing detailed information that I can conveniently save to my files. Additionally, the initial setup was straightforward. I received a link and signed up in just a few minutes, and we can have multiple logins for our company. This is particularly beneficial when several team members need to access creditworthiness information simultaneously. Overall, Creditsafe's ease of use is a standout feature, as evidenced by my willingness to rate it a perfect 10 for user-friendliness. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

I experienced an issue where a company's information was incorrect in the Creditsafe system when I accessed it. Although I reported this through a support ticket and it was resolved the next day, such inaccuracies can potentially impact my decision-making process and trust in the data provided. Review collected by and hosted on G2.com.

DA
Senior Accountant
Enterprise (> 1000 emp.)
"Easy to Use, Detailed Reports"
What do you like best about Creditsafe?

What I love about Creditsafe is how simple it is to use. The reports are super detailed, and I really like getting notifications when a company’s status changes. As a result, it saves us so much time and helps us stay on top of things. Overall, it’s just a really easy and reliable tool that makes my job a lot easier! Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

Creditsafe is really easy to use, with detailed reports and helpful status change alerts. The only downside is that investigations can sometimes take over a week, but overall it’s still a great, reliable tool. Review collected by and hosted on G2.com.

"Creditsafe: Essential Tool for Customer Credit Assessment"
What do you like best about Creditsafe?

I have been using Creditsafe since October 2022, primarily to check potential customers' credit ratings. The set-up process was straightforward and user-friendly, which I appreciate. The most valuable feature for me is the easy-to-use search engine that allows me to quickly look up potential customers and get detailed reports on their business habits. This capability has been instrumental in helping us decide whether or not to integrate a potential customer into our system. Additionally, I appreciate the complete and detailed reporting of potential customers' credit ratings, which is extremely helpful. The possibility of using Creditsafe as a debt collection agency should we decide to pursue that option adds further value to the service. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

There is nothing I dislike about Creditsafe Review collected by and hosted on G2.com.

Verified User in Facilities Services
AF
Small-Business (50 or fewer emp.)
"Finance Director"
What do you like best about Creditsafe?

Creditsafe has significantly improved our understanding of our customers' creditworthiness. I appreciate how all the necessary information is conveniently available in a single, easy-to-read dashboard. It's simple to view the risk score, recommended credit limit, and days beyond terms at a glance, but you can also explore more detailed data such as the percentage past due, the number of invoices paid late, and much more. We rely on CreditSafe to perform credit checks on each of our customers and to monitor any changes in their credit status over time. Getting started is straightforward, and the system is very intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

Occasionally, we encounter customers who cannot be found in CreditSafe. This usually happens when the company is new and there is little or no data available about them. However, if you contact customer support, they will also conduct a search on their side to determine if any further information can be provided. Review collected by and hosted on G2.com.

"Easy, Cost-Effective Credit Rating Tool"
What do you like best about Creditsafe?

I find Creditsafe to be very easy to set up and use, which greatly simplifies the onboarding process for our team. I appreciate the better and more up-to-date rating system compared to Equifax, which provides us with reliable recommendations for determining credit limits. It's beneficial for our business operations as it eliminates the guesswork in defining what numbers to use, which is a tremendous advantage. The cost-effectiveness of Creditsafe compared to Equifax is also a significant advantage, making it a more affordable solution for our needs without sacrificing quality. Additionally, I value the specific features such as the rating and recommended credit limit functionalities that we heavily utilize in assessing the creditworthiness of our customers. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

I am not pleased with Creditsafe providing too many answers to a possible search. Review collected by and hosted on G2.com.

Brad T.
BT
CFO
Small-Business (50 or fewer emp.)
"Effortless Credit Checks with Superior Database"
What do you like best about Creditsafe?

I find Creditsafe incredibly easy to use, which is a major advantage. Setting it up was seamless, requiring nothing more than logging into their credit site, making the onboarding process smooth and hassle-free. Creditsafe effectively simplifies the task of looking up credit histories for potential customers and allows me to efficiently monitor credit conditions for existing customers. The email notifications they provide about changes in credit situations for companies we are monitoring are particularly valuable, acting as a terrific feature that keeps me informed without extra effort. Moreover, the credit database appears superior to most of their competitors, offering me a reliable resource that enhances my confidence in assessing creditworthiness. These aspects make Creditsafe a tool I would choose again, and I wouldn't change anything about it, as it perfectly suits my needs. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

Nothing I would change about the package Review collected by and hosted on G2.com.

Pasan Sumira P.
PP
"Seamless Integration with High-Quality Reports"
What do you like best about Creditsafe?

I find Creditsafe to be an invaluable tool in evaluating the creditworthiness of potential customers, which is crucial for reducing bad debt over time. Its affordability and the ability to seamlessly connect with our AR management platform make it a cost-effective choice compared to previous solutions like D&B. The setup process was seamless, which was a significant advantage for us. I appreciate the direct API integration that allows our AR management system to search customers directly from within the platform, contributing to a streamlined workflow. The detailed credit reports provided are instrumental in making informed decisions, and the quality of these reports is outstanding. The integration with our existing system, such as Quadiant AR, through an app via API, further enhances its utility. Creditsafe effortlessly supplements our AR management process, ensuring smooth credit checks for our sales team and facilitating optimal financial health for our organization. The current feature set works perfectly for us, and I highly value the seamless integration and quality of the report output, which reinforces why I would consider repurchasing Creditsafe in the future. Overall, I am highly satisfied, and I would rate Creditsafe a 9 out of 10 for recommendation. Review collected by and hosted on G2.com.

What do you dislike about Creditsafe?

Nothing stands out to me Review collected by and hosted on G2.com.

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