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G2 recognized Ethixbase360
Ethixbase360

By Ethixbase360

4.6 out of 5 stars
3 star
0%
2 star
0%
1 star
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How would you rate your experience with Ethixbase360?

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Ethixbase360 Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the excellent ease of use of Ethixbase360, appreciating its efficiency and supportive customer service. (16 mentions)
Users appreciate the responsive customer support of Ethixbase360, highlighting the professionalism and helpfulness of the team. (11 mentions)
Users value the customization capabilities of Ethixbase360, allowing tailored solutions for evolving third-party risk management needs. (5 mentions)
Users highly value the swift response time of Ethixbase360's support team, ensuring efficient assistance and effective collaboration. (5 mentions)
Users value the user-friendly risk management platform of Ethixbase360, which enhances modern slavery risk assessment and supplier visibility. (5 mentions)
Users commend the helpfulness of the Ethixbase360 team, who provide excellent support and customized solutions. (5 mentions)
Users commend the excellent usability and helpful customer support of Ethixbase360, enhancing their overall experience. (4 mentions)
Users praise the intuitive design of Ethixbase360, enhancing usability and providing a seamless experience. (3 mentions)
Users find the complex setup of Ethixbase360 requires extensive training and can be overwhelming at times. (2 mentions)
Users find the lack of clarity in Ethixbase360's results and guidance to be challenging and confusing. (2 mentions)
Users find poor notifications challenging, with frequent false alerts and limited customization for monitoring alerts. (2 mentions)
Users find reporting difficult to interact with, preferring Excel exports, which can be time-consuming and less efficient. (2 mentions)
Users experience slow loading times, especially when managing extensive results in the UBO section. (2 mentions)
Users face frequent upload issues with Ethixbase360, resulting in incorrect document exports and saved files. (2 mentions)
Users express concern about expensive pricing increases, prompting the need to explore alternative options for subscriptions. (1 mentions)
Users experience lack of guidance due to frequent false alerts and unclear information, impacting their overall satisfaction. (1 mentions)
Users find the learning curve steep for Ethixbase360, needing extra training and interaction to navigate effectively. (1 mentions)

Top Pros or Advantages of Ethixbase360

1. Ease of Use
Users value the excellent ease of use of Ethixbase360, appreciating its efficiency and supportive customer service.
See 16 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Fit for Purpose, a winner!"

What do you like about Ethixbase360?

This tool has delivered on a much needed solution in this space. Ease of Use & Implementation, Customer Support and features. It has made a very c

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Informative, customisable and easy to use."

What do you like about Ethixbase360?

The usability of the platform is excellent, enabling fast and efficient screening of counterparties. Meanwhile, the Ethixbase team are extremely help

2. Customer Support
Users appreciate the responsive customer support of Ethixbase360, highlighting the professionalism and helpfulness of the team.
See 11 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Fit for Purpose, a winner!"

What do you like about Ethixbase360?

This tool has delivered on a much needed solution in this space. Ease of Use & Implementation, Customer Support and features. It has made a very c

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Ethixbase is easy to use"

What do you like about Ethixbase360?

Ethixbase 360 platform is easy to use. I like their customer support team, they are very professional and always respond to customer's request in tim

3. Customization
Users value the customization capabilities of Ethixbase360, allowing tailored solutions for evolving third-party risk management needs.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Flexible"

What do you like about Ethixbase360?

The ability to adjust the platform to our needs.

ML

Marinel L.

Enterprise (> 1000 emp.)

5.0/5

"Ethixbase360: Third Party Risk Management Resource & Business Partner"

What do you like about Ethixbase360?

Ethixbase360 has been a valuable tool enabling us to automate and streamline our third-party risk management processes for our sales channel partners

4. Response Time
Users highly value the swift response time of Ethixbase360's support team, ensuring efficient assistance and effective collaboration.
See 5 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Ethixbase is easy to use"

What do you like about Ethixbase360?

Ethixbase 360 platform is easy to use. I like their customer support team, they are very professional and always respond to customer's request in tim

Nika N.
NN

Nika N.

Small-Business (50 or fewer emp.)

5.0/5

"We have been using the service for almost two years and during this time it has never let us down."

What do you like about Ethixbase360?

I like the user-friendly interface, technical support that always responds quickly and constantly improves the program. Very pleasant managers who ans

5. Risk Management
Users value the user-friendly risk management platform of Ethixbase360, which enhances modern slavery risk assessment and supplier visibility.
See 5 mentions

See Related User Reviews

NY

Natasha Y.

Mid-Market (51-1000 emp.)

4.5/5

"Ethixbase has made assessing the risk of modern slavery in our supply chain a much smoother process"

What do you like about Ethixbase360?

Very efficient way to determine the risk of modern slavery within our supply chain that's easy to use for all parties.

MU

melissa u.

Mid-Market (51-1000 emp.)

5.0/5

"The perfect tool to support the company's Supplier Risk Management journey"

What do you like about Ethixbase360?

The thing we like the most about Ethixbase is the customer support. This was their differentiator from other tools. They understood our requirements a

6. Team Helpfulness
Users commend the helpfulness of the Ethixbase360 team, who provide excellent support and customized solutions.
See 5 mentions

See Related User Reviews

Nika N.
NN

Nika N.

Small-Business (50 or fewer emp.)

5.0/5

"We have been using the service for almost two years and during this time it has never let us down."

What do you like about Ethixbase360?

I like the user-friendly interface, technical support that always responds quickly and constantly improves the program. Very pleasant managers who ans

SC

Sophia C.

Enterprise (> 1000 emp.)

4.5/5

"EthiXbase Platform"

What do you like about Ethixbase360?

I like how the team utilizes our feedback and improves and caters the platform for our needs.

7. Helpful
Users commend the excellent usability and helpful customer support of Ethixbase360, enhancing their overall experience.
See 4 mentions

See Related User Reviews

Verified User
I

Verified User

Enterprise (> 1000 emp.)

5.0/5

"A comprehensive TPRM platform that gets the job done!"

What do you like about Ethixbase360?

It is a user-friendly risk management platform that easy to navigate and has helpful resources that capture metrics.

AP

Arturo P.

Mid-Market (51-1000 emp.)

5.0/5

"The perfect due diligence tool"

What do you like about Ethixbase360?

The workflow that the platform provides is very easy to understand, overall, without ethixbase my job would be frustrating. Customer support is basica

8. Intuitive
Users praise the intuitive design of Ethixbase360, enhancing usability and providing a seamless experience.
See 3 mentions

See Related User Reviews

HV

Hannah V.

Enterprise (> 1000 emp.)

5.0/5

"Ethixbase360 Vendor Review"

What do you like about Ethixbase360?

Working with Ethixbase360 has been an absolute pleasure. Their team is highly collaborative, consistently responsive, and always eager to support our

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"A Core Tool in Our Third-Party Risk Assessment Program"

What do you like about Ethixbase360?

Ethixbase360’s platform is easy to use. I appreciate its clean, intuitive, and informative UX, which is also highly customizable. My favourite feature

Top Cons or Disadvantages of Ethixbase360

1. Complex Setup
Users find the complex setup of Ethixbase360 requires extensive training and can be overwhelming at times.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Flexible"

What do you dislike about Ethixbase360?

The platform has so many features/functions it can sometimes be a bit overwhelming and dificult to get an overview. A bit to complex sometimes.

Jared B.
JB

Jared B.

Enterprise (> 1000 emp.)

4.0/5

"EB360 Review"

What do you dislike about Ethixbase360?

A little more complex than the original ethiXbase which requires a little more training and initial user interaction.

2. Lack of Clarity
Users find the lack of clarity in Ethixbase360's results and guidance to be challenging and confusing.
See 2 mentions

See Related User Reviews

NY

Natasha Y.

Mid-Market (51-1000 emp.)

4.5/5

"Ethixbase has made assessing the risk of modern slavery in our supply chain a much smoother process"

What do you dislike about Ethixbase360?

Third parties may sometimes be unclear about the steps they need to take, often needing additional guidance and encouragement to provide their respons

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Customer service is definitely a pro for Ethixbase."

What do you dislike about Ethixbase360?

Sometimes it is a little difficult to know the drivers behind the results.

3. Poor Notifications
Users find poor notifications challenging, with frequent false alerts and limited customization for monitoring alerts.
See 2 mentions

See Related User Reviews

ML

Marinel L.

Enterprise (> 1000 emp.)

5.0/5

"Ethixbase360: Third Party Risk Management Resource & Business Partner"

What do you dislike about Ethixbase360?

The Ongoing Monitoring could be improved. At the moment there is no ability to customize the type and frequency of alerts. It would be beneficia

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"A Core Tool in Our Third-Party Risk Assessment Program"

What do you dislike about Ethixbase360?

False alerts can be frequent, and the platform currently doesn’t allow for adjusting the matching threshold percentage. That said, their remediation s

4. Poor Reporting
Users find reporting difficult to interact with, preferring Excel exports, which can be time-consuming and less efficient.
See 2 mentions

See Related User Reviews

MU

melissa u.

Mid-Market (51-1000 emp.)

5.0/5

"The perfect tool to support the company's Supplier Risk Management journey"

What do you dislike about Ethixbase360?

Some reporting is hard to interact with within the tool, so everything is best to be exported to Excel, which can be time consuming. As well there has

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Simple and User-Friendly Experience"

What do you dislike about Ethixbase360?

In the report I can't see the comment I provide to Business.

5. Slow Loading
Users experience slow loading times, especially when managing extensive results in the UBO section.
See 2 mentions

See Related User Reviews

HV

Hannah V.

Enterprise (> 1000 emp.)

5.0/5

"Ethixbase360 Vendor Review"

What do you dislike about Ethixbase360?

The platform can occasionally be laggy, particularly when handling a large volume of results in the UBO section.

Verified User
E

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Upgrade EB360"

What do you dislike about Ethixbase360?

Personal settings are sometimes not quick to implement.

6. Upload Issues
Users face frequent upload issues with Ethixbase360, resulting in incorrect document exports and saved files.
See 2 mentions

See Related User Reviews

SC

Sophia C.

Enterprise (> 1000 emp.)

4.5/5

"EthiXbase Platform"

What do you dislike about Ethixbase360?

Exporting documents and pages doesn't always work and when it does, it's the wrong page being exported.

AP

Arturo P.

Mid-Market (51-1000 emp.)

5.0/5

"The perfect due diligence tool"

What do you dislike about Ethixbase360?

That is not a fit entirely to precious metals refinery and couldn´t save certain documents due to confidentiality related issues.

7. Expensive
Users express concern about expensive pricing increases, prompting the need to explore alternative options for subscriptions.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Happy Long-Term Customer"

What do you dislike about Ethixbase360?

Pricing issue. In the past, we have been able to lock in the annual subscription fee for 2 years (or more) but it is no longer the case in the recent

8. Lack of Guidance
Users experience lack of guidance due to frequent false alerts and unclear information, impacting their overall satisfaction.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"A Core Tool in Our Third-Party Risk Assessment Program"

What do you dislike about Ethixbase360?

False alerts can be frequent, and the platform currently doesn’t allow for adjusting the matching threshold percentage. That said, their remediation s

9. Learning Curve
Users find the learning curve steep for Ethixbase360, needing extra training and interaction to navigate effectively.
See 1 mentions

See Related User Reviews

Jared B.
JB

Jared B.

Enterprise (> 1000 emp.)

4.0/5

"EB360 Review"

What do you dislike about Ethixbase360?

A little more complex than the original ethiXbase which requires a little more training and initial user interaction.

Ethixbase360 Reviews (28)

Reviews

Ethixbase360 Reviews (28)

4.6
28 reviews
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G2 reviews are authentic and verified.
HV
Sr Compliance Program Specialist
Enterprise (> 1000 emp.)
"Ethixbase360 Vendor Review"
What do you like best about Ethixbase360?

Working with Ethixbase360 has been an absolute pleasure. Their team is highly collaborative, consistently responsive, and always eager to support our goals. One of the standout aspects of our partnership has been their ability to integrate seamlessly with our CRM, helping us streamline workflows and improve efficiency. They've also worked closely with us to combine our sanctions screening, watchlist monitoring, and additional due diligence processes into a single, easy-to-use solution. The platform is intuitive, making adoption across the team smooth and hassle-free. Every interaction reflects their professionalism, flexibility, and commitment to delivering value. We truly appreciate the partnership and look forward to continued success together. Review collected by and hosted on G2.com.

What do you dislike about Ethixbase360?

The platform can occasionally be laggy, particularly when handling a large volume of results in the UBO section. Review collected by and hosted on G2.com.

MU
Head of Procurement Operations
Mid-Market (51-1000 emp.)
"The perfect tool to support the company's Supplier Risk Management journey"
What do you like best about Ethixbase360?

The thing we like the most about Ethixbase is the customer support. This was their differentiator from other tools. They understood our requirements and have been supporting us from implementation to everyday queries. The tool itself has helped the business with the Modern Slavery risk assessment and supplier risk visibility. Review collected by and hosted on G2.com.

What do you dislike about Ethixbase360?

Some reporting is hard to interact with within the tool, so everything is best to be exported to Excel, which can be time consuming. As well there has been feedback on the Corporate Data alerts, where we do not get alerted if a company goes into administration/liquidation. Review collected by and hosted on G2.com.

ML
Compliance Director
Enterprise (> 1000 emp.)
"Ethixbase360: Third Party Risk Management Resource & Business Partner"
What do you like best about Ethixbase360?

Ethixbase360 has been a valuable tool enabling us to automate and streamline our third-party risk management processes for our sales channel partners and suppliers.

One of the platform’s greatest strengths is its flexibility—we were able to quickly adapt and configure it as we evolved business process and requirements. Over the past couple of years, we encountered virtually no limitations in tailoring the system to fit our needs. Review collected by and hosted on G2.com.

What do you dislike about Ethixbase360?

The Ongoing Monitoring could be improved. At the moment there is no ability to customize the type and frequency of alerts.

It would be beneficial to be able to group alerts by type for quicker review. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise (> 1000 emp.)
"Excellent, Scalable Platform for Third-Party Risk Management"
What do you like best about Ethixbase360?

Ethixbase360 has proven to be an invaluable partner in managing our third-party risk. More than just a software provider, they offer a dedicated team that takes the time to truly understand the specific risks facing your business, which is essential for effective compliance.

The platform itself stands out as a powerful and adaptable solution. It was easy to implement and has a very user-friendly interface. Ethixbase360 is fully customizable and scalable, enabling you to tailor the TPRM platform precisely to your organization’s needs, regardless of the complexity of your third-party network.

One of the things you’ll notice is Ethixbase’s ongoing commitment to innovation. They consistently introduce new features, enhance the user experience (UX), and incorporate AI where possible. The platform also supports robust API integration and automation, helping it remain both efficient and cutting-edge.

Perhaps most importantly, compliance teams can trust the platform’s outputs, knowing they can depend on the diligence findings. Ethixbase360 provides comprehensive coverage with multiple levels of diligence, ranging from basic screening reports to Enhanced Due Diligence (EDD) reports, with TCertification serving as the highest level for your most critical third parties. This tiered system ensures that every relationship receives the appropriate level of scrutiny and your third-party risk is well managed on daily basis. Review collected by and hosted on G2.com.

What do you dislike about Ethixbase360?

The Enhanced Due Diligence (EDD) reports are currently provided as static PDF documents. It would be a major improvement if the data included in these reports, such as Premium Corporate Data (PCD) and UBO findings etc., were automatically activated directly in the platform upon delivery of an EDD report. The present static file format makes it impossible to enable ongoing monitoring (OGM) directly within the platform by the customer. Review collected by and hosted on G2.com.

NY
Risk & Compliance Manager
Mid-Market (51-1000 emp.)
"Ethixbase has made assessing the risk of modern slavery in our supply chain a much smoother process"
What do you like best about Ethixbase360?

Very efficient way to determine the risk of modern slavery within our supply chain that's easy to use for all parties. Review collected by and hosted on G2.com.

What do you dislike about Ethixbase360?

Third parties may sometimes be unclear about the steps they need to take, often needing additional guidance and encouragement to provide their responses. Review collected by and hosted on G2.com.

AP
Compliance Risk Analyst
Mid-Market (51-1000 emp.)
"The perfect due diligence tool"
What do you like best about Ethixbase360?

The workflow that the platform provides is very easy to understand, overall, without ethixbase my job would be frustrating. Customer support is basically 24/7 someone is always responsive to our needs. Ethixbase team makes any updates seamlessly and constantly adding new perks to the platform Review collected by and hosted on G2.com.

What do you dislike about Ethixbase360?

That is not a fit entirely to precious metals refinery and couldn´t save certain documents due to confidentiality related issues. Review collected by and hosted on G2.com.

AG
Procurement Risk & Governance
Enterprise (> 1000 emp.)
"Very good service"
What do you like best about Ethixbase360?

The customer service is really good; the team accommodates to your needs and work together to find the best solution.

Their knowledge as well is very profound, and their solutions are very comprehensive. Review collected by and hosted on G2.com.

What do you dislike about Ethixbase360?

Im very happy with the service so nothing to report at the moment. Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Mid-Market (51-1000 emp.)
"Happy Long-Term Customer"
What do you like best about Ethixbase360?

Straight forward, easy to understand Ethix report.

Remediated report is sent to us relatively fast.

Efficient, friendly technical support and customer service.

Easy user navigation.

Overall, we are happy with your services. Review collected by and hosted on G2.com.

What do you dislike about Ethixbase360?

Pricing issue.

In the past, we have been able to lock in the annual subscription fee for 2 years (or more) but it is no longer the case in the recent years (price increase per year).

Now that the pandemic is over and that the economy is stabilized, we hope that we will be able to keep the same subscription fee for the 2026 renewal.

We have been asked by senior management to start looking into other companies to compare, and we hope that the pricing would not be a reason for us to change as we are happy with your services. Review collected by and hosted on G2.com.

Nika N.
NN
Compliance manager
Small-Business (50 or fewer emp.)
"We have been using the service for almost two years and during this time it has never let us down."
What do you like best about Ethixbase360?

I like the user-friendly interface, technical support that always responds quickly and constantly improves the program. Very pleasant managers who answer any questions and help with working with the program.It's also very convenient that I receive reports on the completion of my requests in a few days. So I can look at more up-to-date information. Review collected by and hosted on G2.com.

What do you dislike about Ethixbase360?

All I wanted was for the program to narrow down the search if I knew the business ID. They added that. Thank you. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Enterprise (> 1000 emp.)
"Ethixbase is easy to use"
What do you like best about Ethixbase360?

Ethixbase 360 platform is easy to use. I like their customer support team, they are very professional and always respond to customer's request in timely fashion Review collected by and hosted on G2.com.

What do you dislike about Ethixbase360?

I'd like to see the platform to provide more inside of each survey questions, such as regulatory requirement from various countries, and recommendation for corrective action based upon supplier's response. Also feedback to the supplier on recommendation for future improvement, etc. Review collected by and hosted on G2.com.

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