# osapiens Reviews **Vendor:** osapiens **Category:** [Third Party & Supplier Risk Management Software](https://www.g2.com/categories/third-party-supplier-risk-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 117 ## About osapiens osapiens develops software that empowers companies to drive sustainable growth across their entire value chain. The osapiens HUB, a multi-tenant hyperscaler platform designed to enable cross-company collaboration and AI-automation, combines over 25 solutions in two categories: Transparency solutions enable companies to report on financial and non-financial data, manage supply chains, mitigate risk of all kinds (including cyber-risks and trade- and geo-political risks), and ensure compliance with product, reporting and supply chain regulations. Efficiency solutions enable AI-driven supplier collaboration, maintenance, service, and distribution processes to improve operational performance and strengthen competitiveness. osapiens was founded in 2018. Headquartered in Mannheim, Germany, with offices across Europe and the United States, the company works with an international team of over 550 employees. It supports more than 2,500 customers worldwide, from SMEs to global enterprises across industries. Learn more about the osapiens HUB: https://osapiens.com Follow us on LinkedIn: https://www.linkedin.com/company/osapiens ## osapiens Pros & Cons **What users like:** - Users value the **ease of use** of Osapiens, simplifying implementation and enhancing efficiency in supply chain management. (25 reviews) - Users praise the **exceptional customer support** from Osapiens, noting quick, reliable, and friendly assistance from the team. (22 reviews) - Users praise the **ease of use and supportive team** of Osapiens, making implementations and adaptations seamless. (16 reviews) - Users highlight the **ease of implementation** of Osapiens, noting its seamless integration and excellent onboarding support. (15 reviews) - Users value the **helpful support** from Osapiens, appreciating the team's enthusiasm and assistance throughout their experience. (9 reviews) - Innovation (9 reviews) - User Interface (8 reviews) - Easy Setup (7 reviews) - Intuitive (7 reviews) - Customer Satisfaction (6 reviews) **What users dislike:** - Users find the **limited functionality** of osapiens restrictive, lacking important features and resulting in delays and inefficiencies. (14 reviews) - Users face a **steep learning curve** with osapiens due to its complexity and frequent updates, impacting usability. (5 reviews) - Users find the **missing features** of osapiens frustrating, particularly data export and intuitive graphing options. (5 reviews) - Users find some **missing functionality** within osapiens, particularly regarding complex processes and specific reports. (5 reviews) - Users find the **complexity of workflows and features** challenging, impacting usability with varying company needs. (4 reviews) - Lack of Clarity (3 reviews) - Limited Features (3 reviews) - Mission Accessibility (3 reviews) - Users face challenges due to the lack of a **report submission interface** for the BAFA report, complicating their experience. (3 reviews) - Users experience **slow performance** with long loading times and occasional software freezes, impacting user efficiency. (3 reviews) ## osapiens Reviews ### 1. Continuous Improvement Meets Strong Customer Partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Bahia F. | Manager Sustainability, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about osapiens?** I’ve been working with osapiens and their software for almost two years now, and overall, my experience has been very positive. The platform offers a comprehensive solution for managing sustainability and compliance processes, especially when it comes to complex requirements like supply chain transparency and ESG data management. What I appreciate most is the flexibility of the software and its ability to adapt to evolving regulatory requirements. As sustainability standards continue to change, osapiens keeps improving and updating the system, which makes it a reliable long-term partner. The user interface has improved over time and is becoming increasingly intuitive. In addition, the customer support and project teams are highly committed, responsive, and solution-oriented. You really feel that they take customer feedback seriously and continuously work on enhancing the product. I’ve also had the opportunity to attend several events and workshops hosted by and together with osapiens. These have always been a great experience — I consistently learn a lot and get to connect with inspiring people, expanding my professional network in a meaningful way. **What do you dislike about osapiens?** Nothing yet :) There isn’t anything that comes to mind at the moment. **What problems is osapiens solving and how is that benefiting you?** Corporate Carbon Footprint, VSME, CSRD and hopefully more to come ### 2. Convenient Track & Trace with a User-Friendly Interface and Responsive Support **Rating:** 4.5/5.0 stars **Reviewed by:** Ivan L. | Head of Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about osapiens?** osapiens is convenient to use for our Track & Trace processes. The interface is quite user-friendly, the support team responds quickly, and the managers are helpful and easy to communicate with **What do you dislike about osapiens?** I would like to see more detailed documentation, especially for specific features and practical use cases. In some situations, it would be helpful to have clearer step-by-step guides, examples, and explanations to make it easier to understand the system and solve questions independently **What problems is osapiens solving and how is that benefiting you?** osapiens helps us manage our Track & Trace processes in a more structured and transparent way. It allows us to keep product and shipment-related data in one system, improve traceability, and reduce manual work. This benefits us by making it easier to monitor product movements, access relevant information, and support compliance requirements ### 3. Exceptional End-to-End Platform with Smart Interfaces and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Fatme R. | Occupational & Organizational Psychologist, Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about osapiens?** As an osapiens customer, we are particularly satisfied with the comprehensive end-to-end service that osapiens provides. The platform is exceptionally well designed, combining smart interfaces, intelligent process mapping, and effective data management. What stands out to us is the user-friendly interface of the digital solution and the way data can flow between different solutions and hubs for various purposes. This enables reliable, data-based decision-making and creates real added value for our organization. In addition, the customer support provided by the onboarding experts, account managers, and academy advisors is comprehensive, highly professional, responsive, and very friendly. The onboarding process runs smoothly, even for large and rather complex municipal organizations like ours. I also greatly appreciate the regular compliance updates provided by competent legal experts cooperating with osapiens. These updates save me a significant amount of time in research and reduce uncertainty when dealing with complex regulatory and strategic decisions. **What do you dislike about osapiens?** I find it unfortunate that many of the onsite events take place in Mannheim. I understand that this is related to the location of the headquarters. However, I would appreciate it if the SoS event could take place in a different city each year, allowing organizations with smaller travel budgets to participate more easily. Berlin would, of course, be ideal. :) **What problems is osapiens solving and how is that benefiting you?** We work with osapiens in the areas of sustainability management, the German Supply Chain Due Diligence Act, IT security in the supply chain, and ideally, in the future, our entire risk management (ERMS). Ideally, osapiens will become our central GRC platform. ### 4. Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 ### 5. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Maximilian S. | Corporate Social Responsibility Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2026 ### 6. Efficient supply chain transparency with opportunities for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Viola-Maria C. | PMT Specialist SCM - ESG & Legislation Supplier Development, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about osapiens?** I like osapiens because it provides a good overview of our supply chain and takes work off our hands. All our suppliers are centrally evaluated in the tool based on sustainability. The initial setup of osapiens was very good. **What do you dislike about osapiens?** The evidence uploaded by our suppliers within the framework of the SAQs is currently not automatically checked for content by the system (e.g., using AI). As a result, suppliers may upload internal work instructions or other unsuitable documents as certificates or formal evidence. The system does not recognize these incorrect assignments and mistakenly rates the supplier better just because a document was uploaded. Furthermore, a questionnaire that has already been submitted should be able to be reopened if there are follow-up questions or it becomes apparent that inappropriate or incorrect documents have been provided as evidence. The supplier should not receive a completely new questionnaire but should have the opportunity to adjust the original form. A "re-open" function coupled with the ability to send a message to the supplier explaining the reason for the questionnaire's reprocessing would be essential. **What problems is osapiens solving and how is that benefiting you?** Osapiens helps us to comply with the LkSG and adhere to laws. It provides a good overview of our supply chain and takes work off our hands by centrally evaluating all suppliers. **Official Response from Kristin Koser:** > Hi Viola-Maria, Thank you for your good review! We’re happy you had a positive experience and truly appreciate you taking the time to share it. If you have any additional feedback or suggestions, we’d be very happy to hear them - feel free to share them anytime with your Customer Success Manager. ### 7. Reliable Platform with Outstanding Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Rowey P. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about osapiens?** What I like most about Osapiens is its clear structure and ease of use, which make compliance and traceability processes more efficient. It provides good visibility across the supply chain and helps streamline reporting within one reliable platform. **What do you dislike about osapiens?** There is honestly nothing I dislike about Osapiens. The system is very user-friendly, and most importantly, the support team is highly efficient and responsive. **What problems is osapiens solving and how is that benefiting you?** Osapiens solves challenges related to compliance, traceability, and data management by centralising processes into one platform. This benefits us by improving efficiency, ensuring regulatory compliance, and providing better visibility across our operations. ### 8. Strong for CCF , but Needs More Flexible Data Editing and Version History **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about osapiens?** Sustainability reporting — primarily CCF (Corporate Carbon Footprint) data gathering, alongside CSRD reporting. **What do you dislike about osapiens?** The main area is flexibility around data management — specifically the ability to delete, edit, and restore entries without friction. When iterating on a CCF model (correcting source data, reclassifying activities, updating emission factors), the current constraints make clean corrections harder than they should be. A more flexible undo/restore function and clearer version history would significantly improve the workflow. **What problems is osapiens solving and how is that benefiting you?** osapiens centralises emissions data collection for our CCF, removing the need to manually gather and reconcile activity data from disparate sources across multiple locations. For a multi-country operation covering Scope 1, 2 and 3, managing this in spreadsheets would create significant version control and formula risk. osapiens structures the calculation workflow and creates an audit trail that external reviewers can follow. ### 9. Seamless Track and Trace Management with osapiens **Rating:** 5.0/5.0 stars **Reviewed by:** Ali N. **Reviewed Date:** May 13, 2026 **What do you like best about osapiens?** We use osapiens to manage Track and Trace requirements for the EU market. I find their portal and online system extremely useful for placing orders for track and trace labels, assigning them, and managing the operations, and it works extremely well. The initial setup process was very smooth and easy to understand, with staff being very helpful to ensure it was as seamless as possible. Overall, it's a very well-built system, and the company behind it is also very easy to work with. **What do you dislike about osapiens?** We do not have any complaints, everything works as it should. **What problems is osapiens solving and how is that benefiting you?** We use osapiens to manage track and trace requirements for the EU market, using their portal to place orders for track and trace labels, assign, and manage them efficiently. ### 10. osapiens: Efficient for compliance and data management, but with room for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Fabrice B. | Global Corporate Sustainability - Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about osapiens?** I appreciate the support from osapiens and the many support services available. The software is in transition, which means it is constantly improving. There are many ideas on the timeline, and so far I have met very cooperative, interested, and motivated people. osapiens helps me save resources, despite the licensing costs, and it can potentially absorb internal operational support. I find it valuable that it unites many topics on one platform, which are often considered in isolation. This allows us to work efficiently with a small, globally dispersed team. The onboarding process was very pleasant, especially thanks to our onboarding manager Alyandra Chavez, who is doing a fantastic job. Despite internal challenges, I feel very satisfied as the Global Sustainability Head with the project and the interaction with the project team. **What do you dislike about osapiens?** I believe many of the software solutions are not yet mature. There are many solutions that fundamentally work well, but there are always small details and opportunities for improvement suggestions. Connections between different modules are missing, so that data does not have to be transmitted twice. For example, the CCF module should provide data to the reporting tool, or in the EODR data query, the supplier database should be stored so that a supplier does not have to enter data multiple times. **What problems is osapiens solving and how is that benefiting you?** Osapiens solves compliance issues, organizes global inquiries, collects data, manages users for necessary results, and provides third-party data for regulations and customer inquiries. **Official Response from Kristin Koser:** > Thank you for your thoughtful and detailed review, Fabrice! We’re glad to hear that our platform, support, and onboarding have made a positive impact, and that osapiens is helping your team work efficiently on a global scale. We also appreciate your honest feedback regarding module maturity and integrations. Please rest assured that we are continuously working on improving our modules, strengthening connections between them, and enhancing overall data flows. If you’d like to share further ideas or discuss specific use cases, we’d be happy to hear from you anytime. Feel free to reach out to your Customer Success Manager. Thanks again for your trust and partnership! ### 11. Practical Compliance Tool with Room for Greater Flexibility **Rating:** 3.5/5.0 stars **Reviewed by:** Ivan P. | EU Deforestation regulation Analyst, Food & Beverages, Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about osapiens?** Osapiens offers a clear and organized approach for collecting the EUDR-related information we require from our suppliers. The platform features a clean interface and is easy to navigate, concentrating on the essentials to minimize complexity. Because our suppliers are already accustomed to the system, obtaining purchase order data and the necessary documentation is generally straightforward. Overall, it’s a practical tool that aids compliance without adding unnecessary steps. **What do you dislike about osapiens?** The platform is helpful overall, but since Mondelez relies on a separate internal tool for its primary processes, moving between the two systems can be somewhat inconvenient. Some features seem rather basic, and there isn't much flexibility when handling more complex supplier situations. While it performs well for standard submissions, it doesn't always provide a smooth experience for unusual cases or when data needs to be synchronized across different systems. **What problems is osapiens solving and how is that benefiting you?** Osapiens enables us to manage EUDR-required supplier data in a structured and traceable manner. It ensures that purchase orders and associated risk assessment details are collected consistently, making validation much simpler. This approach helps reduce our administrative workload and supports our compliance initiatives, all without placing excessive demands on our suppliers. Although we use other internal tools at Mondelez, osapiens serves as a dependable link for gathering the necessary information for regulatory reporting. ### 12. Intuitive Interface, Exceptional Onboarding with osapiens **Rating:** 5.0/5.0 stars **Reviewed by:** Philipp S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about osapiens?** I like osapiens for its user-friendly interface and the great enablement I receive through the onboarding specialist and osapiens Academy. There is a wealth of on-demand content, lots of great webinars, and the professionals involved are friendly and very knowledgeable. I really appreciate the HUB idea, which allows for using different hubs for different regulations, scaling data efficiently, and optimizing the use of one HUB. The initial setup was very easy, thanks to the great onboarding. **What do you dislike about osapiens?** currently very happy with everything **What problems is osapiens solving and how is that benefiting you?** I use osapiens for calculating carbon footprint and VSME reporting, which helps with measuring our impact. It offers a user-friendly interface and great enablement with the onboarding specialist, osapiens Academy, and on-demand content. The HUB idea allows scaling data efficiently. ### 13. Comprehensive Sustainability Reporting Tool with Strong Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about osapiens?** I find osapiens really beneficial for our CSRD reporting since it helps us collect data across our supply chain, measure data points, and transform them into needed reports using their templates. I also like how osapiens supports us beyond the software; their academy with regular events and webinars is great for staying on track with regulatory topics, which can be quite overwhelming. The transition into the reporting suite was helpful for future requirements like ESRS and VSMe. Additionally, we got adequate support during the initial setup, even though understanding the portal and functionalities was challenging at first. **What do you dislike about osapiens?** I would have loved to get sector-specific updates in the regulatory realm, this is not really present, and it can get quite overwhelming. It was challenging to understand the portal and how to upload/edit everything plus how to use all functionalities. **What problems is osapiens solving and how is that benefiting you?** I use osapiens to collect and transform supply chain data for CSRD reporting, meeting investor requirements efficiently. ### 14. osapiens: Comprehensive compliance platform that is always one step ahead regulatory-wise **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about osapiens?** What I like most about osapiens is the impressive completeness of the solution and the fact that osapiens is always one step ahead of regulatory requirements. It is very valuable to have a single platform that covers so many different compliance requirements – from CSRD to EUDR to CBAM and EU taxonomy – in an integrated solution. osapiens anticipates new regulations early and proactively develops the platform further, so that companies are well prepared before the legal deadlines come into effect. **What do you dislike about osapiens?** What I would also wish for is a faster response time from support. Sometimes it takes a bit longer to receive an answer, and occasionally information gets lost between the different communication channels. A more centralized and responsive communication would further improve the experience. **What problems is osapiens solving and how is that benefiting you?** The central problem that osapiens solves is the enormous complexity of regulatory compliance. Companies today face a multitude of legal requirements that are extremely labor-intensive and prone to errors to manage without the right solution. The biggest advantage for us is that we can map all these requirements on a single platform. We no longer have to juggle with different tools, spreadsheets, or external consultants – everything is in one place, structured and auditable. This saves time, reduces risks, and gives us the assurance that we are compliant. ### 15. Great and helpful team with strong project management **Rating:** 5.0/5.0 stars **Reviewed by:** Anja B. | Head of Supply Chain, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about osapiens?** This platform is easy to use and very user-friendly, and it’s supported by very helpful people. The project lead was great and stayed on top of things throughout the entire process. **What do you dislike about osapiens?** I don’t think there’s anything I dislike about osapiens. **What problems is osapiens solving and how is that benefiting you?** It helps us track and document the movement of goods throughout the entire value chain, giving us full visibility and traceability from end to end. **Official Response from Kristin Koser:** > Thank you for taking the time to leave such a positive review, Anja! We are happy to hear that our platform and team have met your expectations. Feedback like yours reinforces our commitment to delivering both a high-quality product and an outstanding customer experience. We look forward to continuing to support you and are grateful to have you as part of the osapiens community - feel free to contact your Customer Success Manager at any time if you need support or if you want to share further feedback with us. ### 16. User-friendly and effective, little need for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Felix L. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about osapiens?** I find osapiens very user-friendly, especially compared to Excel lists. The effective data collection is a big plus. Features like the supplier portal are a huge advantage, as well as the ability to distribute individual rights through roles in the system. For example, in the CCF Hub, an effective and simple assignment of tasks to different data collectors is possible. **What do you dislike about osapiens?** For example, product updates that are not simultaneously published in the manual, making it difficult to find the correct procedure. **What problems is osapiens solving and how is that benefiting you?** osapiens is more user-friendly than Excel, enables effective data collection, and has a simple task distribution. The supplier portal and the individual rights distribution are also great features. **Official Response from Kristin Koser:** > Thank you so much for taking the time to share your experience with osapiens, Felix! We're really glad to hear that the platform feels intuitive to you, and that the available features are making a real difference in your daily work. Thank you also for your constructive feedback on the documentation of our updates - staying in sync between new features and user guidance is a priority we're actively working on. If you would like to share more feedback or if you have questions at any point feel free to reach out to your Customer Success Manager or to our Support Team - please don't hesitate to reach out to us directly. ### 17. EUDR - no fear with osapiens **Rating:** 4.5/5.0 stars **Reviewed by:** Klaus Z. | Compliance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2025 **What do you like best about osapiens?** Great team, quick responses, targeted onboarding, clear software, customer-focused thinking **What do you dislike about osapiens?** During onboarding, you are left to your own devices when it comes to the tasks discussed. This is unusual because it makes it more difficult to get started. Of course, you can ask questions at any time. The idea behind this is to get to grips with the topic and the software – but ultimately it has achieved its purpose. **What problems is osapiens solving and how is that benefiting you?** We use osapiens' EUDR Hub to fulfil our obligations when importing wooden furniture into the EU. For us, osapiens is the interface between the supplier on the one hand and the requirements for transmitting DDS numbers to the customs on the other. So every relevant order runs through osapines and will be processed in both directions. **Official Response from Kristin Koser:** > Thank you for your great feedback, Klaus! We’re glad to hear that you appreciate our support during the onboarding and the osapiens Team. It's nice to hear that the osapiens HUB for EUDR helps you to build up your EUDR processes efficiently. We also appreciate your constructive feedback on the onboarding tasks. These are designed to help users familiarize themselves with the topic and the tool. We understand that this approach may seem challenging at first. Your feedback helps us to further improve this experience. Thank you for your trust in osapiens and feel free to contact us at any time via the support portal or customersuccess@osapiens.com ### 18. Great Saas-Platform for sustainability regulations. User-Friendly and Intuitive for all **Rating:** 4.5/5.0 stars **Reviewed by:** Purusharth T. | Research Intern (Erasmus+), Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about osapiens?** User-friendly and intuitive to use for all levels of experience **What do you dislike about osapiens?** Nothing to criticise. However, need to take more feedbacks from initial customers **What problems is osapiens solving and how is that benefiting you?** Osapiens is imo building 1-stop solution for sustainabletopics and that’s beneficial for us ### 19. Versatile, but UI could be improved **Rating:** 5.0/5.0 stars **Reviewed by:** Nadia H. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about osapiens?** I like that osapiens offers so many different solutions. **What do you dislike about osapiens?** Sometimes the user interface is a bit poorly designed or impractical, making it cumbersome at times to adjust or change things. For example, there are drop-down menus with many different options, where a list would be helpful to see all the options beforehand. Also, definitions for the different scope categories are sometimes missing, which would be helpful. **What problems is osapiens solving and how is that benefiting you?** It helps to collect data better and to manage the data collection and management process. **Official Response from Kristin Koser:** > Thank you for the great review, Nadia! ### 20. One Upload, Many Use Cases: Streamlining CCF/PCF and CBAM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about osapiens?** helps us resolve our tasks for both corporate carbon footprint (CCF) / product carbon footprint (PCF) as well as CBAM. we love the platform idea, uploading data once to use it within different use cases. we recognize also that our suppliers appreciate osapiens’ supplier portal - where they can upload data in one central space **What do you dislike about osapiens?** didn’t experience anything negative so far **What problems is osapiens solving and how is that benefiting you?** it helps us perform compliance tasks and get more transparency and resilience in our supply chain. good company to work with ### 21. Intuitive ESG Leader with Exceptional Expertise **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Max J. | Visiting Lecturer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about osapiens?** I love the intuitive software of osapiens and appreciate the great cooperation with FALK momentum, especially their offerings in the osapiens academy, like webinars and masterclasses. This clearly distinguishes osapiens from competitors because we can learn directly from the leading experts in the field. The initial setup was absolutely easy due to the great onboarding. **What do you dislike about osapiens?** nothing **What problems is osapiens solving and how is that benefiting you?** osapiens makes it much more efficient and effective to collect data, meet compliance requirements, and manage overall sustainability. ### 22. Streamlined Data Transfer Between Suppliers and Customers **Rating:** 4.0/5.0 stars **Reviewed by:** Maiken Riis K. | VP Legal & Compliance, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about osapiens?** The transfer of data between suppliers and customers. **What do you dislike about osapiens?** It’s been very complex to implement this into our own systems. **What problems is osapiens solving and how is that benefiting you?** It solves that data transfer is not done manually ### 23. A Powerful Compliance Hub with Great Onboarding and a True Changemaker Community **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about osapiens?** I love that it is a hub. Available in many languages and for many regulations. Mostly I love the supplier intelligence and product compliance manager. Especially in the light of EmpCo regulation, this tool helps to verify our claims. Great onboarding, love the osapiens academy and their on demand courses as well as the rich amount of onsite and online events. osapiens is really creating a community of changemakers **What do you dislike about osapiens?** Not so much. Actually we are happy with it. **What problems is osapiens solving and how is that benefiting you?** It helps automate supply chain tracking and risk analysis, and it also provides a solid basis for supporting our claims in light of EmpCo regulation. ### 24. Excellent Service with Fast Response and Professional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tasos M. | Import manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about osapiens?** Very good service, fast responce, very good support and professionals **What do you dislike about osapiens?** Nothing dislike. Everything was excellent **What problems is osapiens solving and how is that benefiting you?** Technical problems and answer all the questions that we have ### 25. Osapiens Hub for our supplier risk assessments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about osapiens?** The product features in the Osapiens Hub and Osapiens customer service. **What do you dislike about osapiens?** There are no downsides to Osapiens and its product, only opportunities for improvement to make the product even better, i.e. supporting tools to complete business data, such as industry codes, or instructions on how to build questionnaires and workflows. **What problems is osapiens solving and how is that benefiting you?** Osapiens helps us to assess vendor risks and to maintain compliance with regulatory requirements. ### 26. Intuitive operation and legally compliant LkSG implementation with a strong whistleblower system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about osapiens?** Intuitive operation and legally compliant implementation of the requirements from the LkSG. Additionally, the functionality of the whistleblower system is convincing. **What do you dislike about osapiens?** Support is only available via ticket, and there are no German-speaking contacts available. **What problems is osapiens solving and how is that benefiting you?** The challenge was to monitor our 12,000 suppliers with regard to the requirements of the LkSG. Since osapiens automates and legally complies with these requirements, we chose this system. Additionally, other tools, e.g., for CSRD/CCF/CBAM, were offered. Furthermore, this solution already includes a complaint management system. ### 27. Structured onboarding and continuous professional development **Rating:** 4.5/5.0 stars **Reviewed by:** Gunnar S. | Leiter Nachhaltigkeitsmanagement | Head of Sustainability , Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about osapiens?** Continuous professional development, the structured onboarding. **What do you dislike about osapiens?** Technical shortcomings hindered onboarding. **What problems is osapiens solving and how is that benefiting you?** ESG reporting is represented as a process in the software. **Official Response from Kristin Koser:** > Thank you Gunnar, for the great review! It's great to hear that the structured onboarding and continuous professional development have stood out to you - we put a lot of care into making sure our users feel well-supported from day one and beyond. We also apologize if technical issues disrupted your onboarding process. We are constantly working to improve the osapiens HUB and strive to avoid disrupting our customers’ work; however, please note that we unfortunately cannot always prevent such disruptions. Should this happen again, please do not hesitate to contact your Onboarding Manager or Customer Success Manager. Again thank you for your constructive feedback and taking the time to share this review! ### 28. EUDR compliance through complete coverage of all EUDR requirements in one tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about osapiens?** We use the solution from Osapiens for the EU Deforestation Regulation (EUDR). We chose the solution from Osapiens because the platform reliably integrates complex processes and fully covers all relevant requirements of the EU Deforestation Regulation (EUDR) (as opposed to other offered solutions, which often only covered partial tasks or would have required additional manual rework). Another decision criterion for Osapiens was the network effect: many of our customers use the same solution. Due to the direct data exchange via the platform, the effort of data transfer (passing on the reference number of our due diligence declaration) is significantly reduced, saving time and minimizing sources of error. Furthermore, the supplier portal, in which we invite our suppliers to query order data for our affected items (e.g., to obtain geolocation data, batch information, etc.), is free of charge for our suppliers. This increases acceptance among our suppliers to use the tool accordingly, which improves the data basis and documentation for us and significantly simplifies coordination with the suppliers. **What do you dislike about osapiens?** We can fully recommend the EUDR solution from Osapiens, but an interested company must be aware that extensive training is necessary before deploying the solution to use the system in compliance with requirements. This onboarding is conducted by Osapiens in a very professional and practical manner, yet sufficient time must be allocated for familiarization. **What problems is osapiens solving and how is that benefiting you?** The extensive obligations from the EUDR cannot be fulfilled without a corresponding software tool. The Osapiens solution fulfills all these obligations in just one tool and does so with maximum automation (e.g., conducting risk analysis, submitting due diligence declaration into the EU system, etc.). **Official Response from Kristin Koser:** > Thank you for your great review and for sharing such detailed feedback! We’re thrilled to hear that our osapiens HUB for EUDR solution meets your expectations and helps you manage all compliance requirements efficiently. It’s great to know that the network effect, automation features, and supplier portal bring real value to your processes — saving time and improving collaboration. We also appreciate your note about the onboarding process. We agree that sufficient training is key to unlocking the full potential of the solution, and we’re glad our team could support you effectively during this phase. Thank you for your trust and recommendation and feel free to contact our support team or the Customer Success Team via customersuccess@osapiens.com at any time. ### 29. Intuitive Use, Automated Risk Analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about osapiens?** I greatly appreciate osapiens, as the setup was intuitive and mostly self-explanatory, which significantly facilitated the implementation process. I find the automatic execution of the supplier risk analysis particularly helpful, as it aligns with the requirements of the Supply Chain Due Diligence Act (LkSG). This feature allows us to efficiently utilize prevention and remediation measures, as they are provided like pre-made modules that only need to be customized. This saves a lot of time and resources and ensures that the process runs smoothly. Additionally, the whistleblower system is an outstanding feature that we regularly use to ensure transparency and compliance within the company. **What do you dislike about osapiens?** I find the performance of osapiens in need of improvement. A faster performance would be desirable to increase efficiency. **What problems is osapiens solving and how is that benefiting you?** We use osapiens for the automated risk analysis of suppliers according to the requirements of the LkSG. This allows us to benefit from predefined prevention and remedial measures that are easily adaptable. **Official Response from Kristin Koser:** > Thank you for your positive feedback! We are delighted to hear that the osapiens tool is helping you to simplify the implementation of the LkSG and providing you with a clear, user-friendly overview of your suppliers. We appreciate your comments on performance and are continuously working to optimize the platform to make it even faster and more efficient. Your feedback helps us improve. We are happy to support you in optimizing your risk analysis and supplier management. Please feel free to contact our support team or the Customer Success Team via customersuccess@osapiens.com at any time. ### 30. Simple commissioning, valid results, and intuitive handling **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2026 **What do you like best about osapiens?** The simple commissioning, the good, valid results, and the intuitive handling. Additionally, customer support is always quickly reachable. **What do you dislike about osapiens?** The system meets our expectations. There is nothing that would be unsatisfactory. **What problems is osapiens solving and how is that benefiting you?** We, like many companies, have problems with data quality. The AI suggestions help us improve this quality. Additionally, the system allows us to flexibly handle the various data sources within the company. ### 31. Professional, Helpful Support with Fast Response Times **Rating:** 5.0/5.0 stars **Reviewed by:** Ramin P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about osapiens?** professionelland very helpfull , fast respons,it is soon to comment other because we are just in the begining of oure business **What do you dislike about osapiens?** nothing yet but i can tell you later ,everything is very professionell **What problems is osapiens solving and how is that benefiting you?** Wholesalerand distributor ### 32. A complete and cross-cutting ESG software **Rating:** 4.5/5.0 stars **Reviewed by:** Víctor B. | Responsable de Comunicación y Sostenibilidad, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about osapiens?** The best thing about Osapiens, on the one hand, is its ability to use the same data across different tools—some for calculation and others for regulatory compliance—which greatly facilitates the work of a cross-functional role like the ESG manager. I also think it's a very intuitive platform, and the technical support and associated materials are excellent. **What do you dislike about osapiens?** It should be possible to work in more languages within the tool, and some materials should be available in more languages. **What problems is osapiens solving and how is that benefiting you?** Osapiens is helping us comply with new sustainability regulations in an organized way that also adds value to our organization. **Official Response from Kristin Koser:** > Thank you for your great review! We’re delighted to hear that osapiens helps you manage ESG data efficiently and that you find the platform intuitive. Also thank you for your feedback on our support team, our support team always strives to provide assistance as quickly and effectively as possible, and we are very pleased that you are so satisfied with their service. We also appreciate your constructive feedback on language availability, we’re continuously working to make our platform and materials more accessible for all users worldwide. Due to the many topics on our roadmap, periodization is essential for us, and feedback from our customers helps us with this. It’s great to know that osapiens supports you in meeting sustainability regulations while creating value for your organization. Thank you for being part of our community and please feel free to contact our support team or the Customer Success Team via customersuccess@osapiens.com at any time. ### 33. Osapiens: Our Essential Partner for EUDR Compliance and Operational Efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** G.J. P. | IT director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about osapiens?** Its intuitive interface and the seamless way it centralizes all our traceability data. This really simplifies the complex task of EUDR compliance, saving us significant time and greatly reducing the potential for errors. The responsive and knowledgeable customer support is also a huge plus, providing us with confidence and peace of mind. **What do you dislike about osapiens?** Potential Areas for Dislike about Osapiens -Initial Setup/Onboarding Complexity: Even with an intuitive interface, integrating a new system, especially one dealing with complex regulatory data, can sometimes involve an extensive initial setup or data migration process that might be time-consuming. -Cost/Pricing Structure: For some businesses, the cost of the solution, or the way it's priced (e.g., per user, per volume of data, per feature set), might be a point of consideration, especially for smaller enterprises or those with very tight budgets. -Dependence on Internet Connectivity: As a cloud-based platform, constant and reliable internet access is necessary, which could be a minor inconvenience in areas with poor connectivity. **What problems is osapiens solving and how is that benefiting you?** The ways Osapiens solves these problems directly translate into substantial benefits for our business: Ensured Regulatory Compliance & Reduced Risk. Enhanced Operational Efficiency. Complete Supply Chain Transparency. Improved Decision-Making. Increased Confidence & Peace of Mind. In essence, Osapiens transforms a complex regulatory challenge into a manageable and even advantageous aspect of our business operations. **Official Response from Kristin Koser:** > Thank you for your detailed review! We are delighted that our platform is helping to simplify EUDR compliance, centralize traceability data, and increase your company's operational efficiency. We are particularly pleased to hear that our customer support has given you confidence and peace of mind throughout your journey. We also appreciate your constructive feedback on onboarding and connectivity. We want to give you as much flexibility as possible in the initial setup of the solution, but we understand that this may seem a bit complex at times. Likewise, we want to provide you with real-time data at all times, which requires an internet connection. Thank you for your feedback, it helps us improve our onboarding service. We are proud to be your partner in regulatory compliance and supply chain transparency, and look forward to supporting your continued success. ### 34. Excellent CSRD Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Hanna V. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2025 **What do you like best about osapiens?** Osapiens DMA module revolutionizes data transfer by making the process both easy and fast. Unlike other software solutions where data transfer can be time-consuming and complicated, with Osapiens it is as simple as uploading data to the DMA module. The data is then automatically forwarded to the CSRD module without any further hassle. It simply couldn’t be easier. One of the biggest advantages of Osapiens solution is how easy it is to collect data and collaborate across the entire organization. Regardless of department or location, everyone with user license can contribute to the data collection, allowing for a comprehensive and accurate overview of the company’s sustainability data. Osapiens customer service also deserves high praise. Their team responds quickly and competently to all inquiries, ensuring that any issues or questions are resolved efficiently. This high standard of customer service contributes to a positive experience for all users of the system. Overall, Osapiens CSRD solution is an excellent investment for any company looking to improve their data management and collaboration across the organization. **What do you dislike about osapiens?** Throughout the implementation phase, we learned that not all data points were listed as we expected. **What problems is osapiens solving and how is that benefiting you?** Gathering all data in one place. **Official Response from Kristin Koser:** > Thank you for your detailed and positive feedback, Hanna! We’re thrilled to hear that the DMA and CSRD modules make your data transfer and collaboration processes so smooth and efficient. It’s great to know that the ease of use, cross-organizational data collection, and our customer service team have all contributed to a strong overall experience. We’re glad osapiens supports you in centralizing your data, and we look forward to continuing to improve your experience. Thank you for your trust and please feel free to contact your Customer Success Manager or customersuccess@osapiens.com at any time to share more feedback in the future. ### 35. Clear software with room for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Pascal L. | Nachhaltigkeits- und ESG-Manager **Reviewed Date:** November 24, 2025 **What do you like best about osapiens?** I greatly appreciate the good service from osapiens, which has reliably supported us and processed tickets quickly. The continuous revision of the tools shows that the product is always kept up to date, which gives me confidence in the longevity and adaptability of the software. Furthermore, the clear software significantly facilitates the handling of complex issues, making our work more efficient and less time-consuming. **What do you dislike about osapiens?** The speed of the transition to VSME was very slow, which made an interim solution necessary. Additionally, the initial setup can sometimes be a bit complicated. **What problems is osapiens solving and how is that benefiting you?** I find that osapiens simplifies the handling of complex topics through clear software and offers good service as well as constant tool revisions. **Official Response from Kristin Koser:** > Thank you for taking the time to share your detailed feedback with us! We’re happy to hear that you value our service, the quick processing of tickets, and the ongoing improvements we make to our tools. It’s great to know that the clarity of the software helps you manage complex topics more efficiently - this is exactly what we aim for. At the same time, we appreciate your constructive feedback regarding the transition to VSME. We understand that changes affect your processes. Our goal is to provide you with a comprehensive and fully functional solution, which is why development processes take time. We ask kindly for your understanding in this matter. If you have any questions about the VSME solution in the meantime, please contact your Customer Success Manager or customersuccess@osapiens.com Thank you for your trust in osapiens. If there’s anything more we can do, please don’t hesitate to reach out. ### 36. Clear front-end, good support, and helpful training offers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about osapiens?** Clear front-end, good support, training offers **What do you dislike about osapiens?** some functionalities are too rigid: for example, reporting periods cannot be adjusted to the needs of the consolidation groups. **What problems is osapiens solving and how is that benefiting you?** No serious problems present ### 37. Smooth, Professional Service with Excellent Support from Kostas Konstantopoulos **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Tobacco | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about osapiens?** The service we received from Kostas Konstantopoulos made the whole experience smooth and professional. Kostas has always been reachable, even with the time difference and during late hours. **What do you dislike about osapiens?** The invoice process and also we get no response from invoice team regarding the invoices. **What problems is osapiens solving and how is that benefiting you?** track and trace. Needed in our business ### 38. Osapiens revieuw **Rating:** 3.5/5.0 stars **Reviewed by:** lisa h. | Project manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about osapiens?** The tool allows us to have a great overvieuw about the CSRD data points that need to be reported on **What do you dislike about osapiens?** Some things are very hard. We find it diffucult on the CSRD module the use of IRO linking etc. also some things are unclear when you have a diffucult company like ourselfs. we have diffrent BV's what makes it hard to use the basics of the tool **What problems is osapiens solving and how is that benefiting you?** Mostly the CO2 reporting. **Official Response from Kristin Koser:** > Thank you for your feedback and for highlighting the value of our tool in managing CSRD data points and CO₂ reporting. We appreciate your comments on the challenges with IRO linking and complex company structures — this helps us improve the CSRD module further. Please contact your Onboarding Manager with any questions you may have about linking the IROs. We would be happy to organize a deep dive meeting to provide you with further support. Thank you again for your trust and insightful review and please feel free to contact our support team or the Customer Success Team via customersuccess@osapiens.com at any time. ### 39. From data chaos to clear ESG insights **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about osapiens?** Very modern and clear design of the website, its easy to handle **What do you dislike about osapiens?** Pricing for SMEs a little high and frequent updates (which is pro and con) **What problems is osapiens solving and how is that benefiting you?** esg requirements, supply chain complexity and data chaos. osapiens helps bring all of that into one structured system ### 40. User-friendly, intuitive, and fast support – ideal for meeting LkSG requirements **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about osapiens?** Clear way to fulfill the LkSG and other requirements; very user-friendly and mostly intuitive; SAP interface possible; you can quickly and easily track your tasks; customer support is very straightforward and inquiries are responded to very quickly. **What do you dislike about osapiens?** It would be helpful if one could select individual languages in the notifier and hide those not needed --> Simplification of customizing **What problems is osapiens solving and how is that benefiting you?** We have implemented osapiens to fulfill our corporate due diligence obligations regarding the LkSG. So far, we have not encountered any problems. ### 41. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 ### 42. Very user-friendly with great support and an active community **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about osapiens?** Very user-friendly, with great support as well as numerous activities and community experiences. **What do you dislike about osapiens?** The pricing is not always apparent. **What problems is osapiens solving and how is that benefiting you?** Osapiens helps to structure, systematize, and make data quickly available; a core element of any good sustainability strategy. ### 43. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Marcos P. | Regulatory & Cocoa Lead Manager (Corporativo de Chocolates Valor, Huesitos y Chocolates Imperial), Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about osapiens?** I highlight the ease of use and the way it improves the relationship between suppliers and customers. **What do you dislike about osapiens?** Nothing until the moment of its happy use **What problems is osapiens solving and how is that benefiting you?** comply with the EUDR **Official Response from Kristin Koser:** > Thank you for the great review, Marcos! If you want to share more insights with us feel free to contact customersuccess@osapiens.com ### 44. Comprehensive solution with strong support and helpful community **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about osapiens?** I particularly appreciate that the osapiens HUB offers a comprehensive solution and we can flexibly decide what we need per module. The support is always appropriate and responds quickly to questions and problems. The community events are also very helpful for exchanging ideas with other companies and finding solutions together. **What do you dislike about osapiens?** Although the osapiens HUB significantly simplifies working with regulations, it could still be somewhat easier to understand and more self-explanatory overall, so that onboarding and usage are more intuitive. **What problems is osapiens solving and how is that benefiting you?** Compliance ### 45. User-friendly interface and automations convince **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about osapiens?** User-friendly interface with simple processes that can be configured. Multiple modules to comply with different sustainability regulations. **What do you dislike about osapiens?** Implementation had to be done independently. During the demos, a joint introduction was mentioned, which did not correspond to reality at all. One must always switch from solution to solution (EUDR, Due Diligence, and Supplier Portal should be linked and visible in one module). **What problems is osapiens solving and how is that benefiting you?** The geodata validation and assessment is automated. Submitting the DDS is also automatic and saves a tremendous amount of time. ### 46. Good organization but feasible that you have high pressure because of high number ofnew customers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about osapiens?** Good organization. Osapiens Academy and the DocSend. Also good are the different Checklists. **What do you dislike about osapiens?** You should prepare a pro/cons list for your customers to take a better/easier decision about number of domains. The list should include different point of views. Partly it looks like that the EUDR module is not fully developed and you use your onboarded for further tests. **What problems is osapiens solving and how is that benefiting you?** EUDR - Simplify communication and data gathering from vendors. Risk assessment. **Official Response from Kristin Koser:** > Thank you for your valuable feedback and positive comments about our organization, the osapiens Academy, and the materials we provide — we are delighted that you find them helpful. We appreciate your constructive suggestions regarding the pros and cons list and your comments on the EUDR module. Your input helps us to continuously improve our solutions. Rest assured that we are actively improving the EUDR module to provide a seamless and mature experience for all customers. We also recognize that despite our rapid growth, we must maintain a high-quality service and are committed to keeping our support and performance standards at a high level. Thank you again for your trust and insightful review and please feel free to contact our support team or the Customer Success Team via customersuccess@osapiens.com at any time. ### 47. osapiens as ESG Reporting and CCF Tool **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about osapiens?** A place to compile and collect all ESG relevant data in the company. **What do you dislike about osapiens?** Partially, the user interface is slow, and it is cumbersome and takes time to switch between different data points. **What problems is osapiens solving and how is that benefiting you?** We are a medium-sized company in which many individual companies have been acquired. This results in very heterogeneous data, processes, and information. osapiens offers a common platform for data collection, both for ESG reporting and carbon accounting. ### 48. Easy, fast, useful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about osapiens?** As time goes on, we have realized osapiens has more and more to offer. The fact that everything, or almost everything, can be tailored to our needs has proven to be very useful. All of the osapiens team has been extremely supportive throughout all of the implementation process. Not only this, but also the resources they provide for us to learn and take the most advantage we can from the tool, have managed to meet all of our needs, and more. Additionally, we have really appreciated that regarding regulatory compliance, they have a third party for consulting and advice which have given webinars and documentation for regulatory understanding. The latest book, "CSRD for dummies" really impressed us. I recommend osapiens with my eyes closed! **What do you dislike about osapiens?** Nothing specific. Indeed there is a lot more work to put from our part than we thought at first, before having things fully automatized, but, in the end, these things will just make the tool better for us. **What problems is osapiens solving and how is that benefiting you?** EUDR Compliance, risk assessments and supplier homologations ### 49. Automatic link with traces: a real time saver **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2026 **What do you like best about osapiens?** automatic link with traces easy to use **What do you dislike about osapiens?** API connector issue Onboarding Excel files **What problems is osapiens solving and how is that benefiting you?** processing of DDS for EUDR **Official Response from Kristin Koser:** > Thank you for your review, we're glad that the processes in the osapiens HUB for EUDR are saving you time in your daily work! Please feel free to provide us with further feedback regarding your negative experience with the API Connector and the onboarding Excel files so that we can take this into account in the future. To share detailed feedback with us, feel free to contact your Onboarding or Customer Success Manager. ### 50. Outstanding tool for ESG professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about osapiens?** The osapiens platform enables us to comply with global ESG and supply chain regulations through automated, end-to-end digital solutions. Having one corporate hub for several regulatory ESG requirements is a big benefit of the solution. Besides the solution is easy to use for us as an organization and also for our suppliers. **What do you dislike about osapiens?** At the beginning the solution was focussed mainly on German regulation which limited the use of the solution for a global company, but the features have been amended and also cover other regulatory obligations now. **What problems is osapiens solving and how is that benefiting you?** The tool helps us to manage our responsible supply chain program and also to prepare for CSRD reporting. **Official Response from Kristin Koser:** > Thank you for your great review! We are delighted that the osapiens platform is helping you to efficiently manage ESG compliance and responsible supply chain programs. It's great to know that the HUB offers significant added value as a one-stop shop for multiple regulatory requirements and a user-friendly interface for your company and your suppliers. We also appreciate your comment about the initial focus on German regulations and are pleased that the expanded features now support global compliance requirements. 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