osapiens Reviews & Product Details

I like osapiens because it provides a good overview of our supply chain and takes work off our hands. All our suppliers are centrally evaluated in the tool based on sustainability. The initial setup of osapiens was very good. Review collected by and hosted on G2.com.

The evidence uploaded by our suppliers within the framework of the SAQs is currently not automatically checked for content by the system (e.g., using AI). As a result, suppliers may upload internal work instructions or other unsuitable documents as certificates or formal evidence. The system does not recognize these incorrect assignments and mistakenly rates the supplier better just because a document was uploaded. Furthermore, a questionnaire that has already been submitted should be able to be reopened if there are follow-up questions or it becomes apparent that inappropriate or incorrect documents have been provided as evidence. The supplier should not receive a completely new questionnaire but should have the opportunity to adjust the original form. A "re-open" function coupled with the ability to send a message to the supplier explaining the reason for the questionnaire's reprocessing would be essential. Review collected by and hosted on G2.com.

I appreciate the support from osapiens and the many support services available. The software is in transition, which means it is constantly improving. There are many ideas on the timeline, and so far I have met very cooperative, interested, and motivated people. osapiens helps me save resources, despite the licensing costs, and it can potentially absorb internal operational support. I find it valuable that it unites many topics on one platform, which are often considered in isolation. This allows us to work efficiently with a small, globally dispersed team. The onboarding process was very pleasant, especially thanks to our onboarding manager Alyandra Chavez, who is doing a fantastic job. Despite internal challenges, I feel very satisfied as the Global Sustainability Head with the project and the interaction with the project team. Review collected by and hosted on G2.com.

I believe many of the software solutions are not yet mature. There are many solutions that fundamentally work well, but there are always small details and opportunities for improvement suggestions. Connections between different modules are missing, so that data does not have to be transmitted twice. For example, the CCF module should provide data to the reporting tool, or in the EODR data query, the supplier database should be stored so that a supplier does not have to enter data multiple times. Review collected by and hosted on G2.com.

Osapiens offers a clear and organized approach for collecting the EUDR-related information we require from our suppliers. The platform features a clean interface and is easy to navigate, concentrating on the essentials to minimize complexity. Because our suppliers are already accustomed to the system, obtaining purchase order data and the necessary documentation is generally straightforward. Overall, it’s a practical tool that aids compliance without adding unnecessary steps. Review collected by and hosted on G2.com.

The platform is helpful overall, but since Mondelez relies on a separate internal tool for its primary processes, moving between the two systems can be somewhat inconvenient. Some features seem rather basic, and there isn't much flexibility when handling more complex supplier situations. While it performs well for standard submissions, it doesn't always provide a smooth experience for unusual cases or when data needs to be synchronized across different systems. Review collected by and hosted on G2.com.

Great team, quick responses, targeted onboarding, clear software, customer-focused thinking Review collected by and hosted on G2.com.

During onboarding, you are left to your own devices when it comes to the tasks discussed. This is unusual because it makes it more difficult to get started. Of course, you can ask questions at any time. The idea behind this is to get to grips with the topic and the software – but ultimately it has achieved its purpose. Review collected by and hosted on G2.com.

Intuitive operation and legally compliant implementation of the requirements from the LkSG. Additionally, the functionality of the whistleblower system is convincing. Review collected by and hosted on G2.com.

Support is only available via ticket, and there are no German-speaking contacts available. Review collected by and hosted on G2.com.

We use the solution from Osapiens for the EU Deforestation Regulation (EUDR).

We chose the solution from Osapiens because the platform reliably integrates complex processes and fully covers all relevant requirements of the EU Deforestation Regulation (EUDR) (as opposed to other offered solutions, which often only covered partial tasks or would have required additional manual rework).

Another decision criterion for Osapiens was the network effect: many of our customers use the same solution. Due to the direct data exchange via the platform, the effort of data transfer (passing on the reference number of our due diligence declaration) is significantly reduced, saving time and minimizing sources of error.

Furthermore, the supplier portal, in which we invite our suppliers to query order data for our affected items (e.g., to obtain geolocation data, batch information, etc.), is free of charge for our suppliers. This increases acceptance among our suppliers to use the tool accordingly, which improves the data basis and documentation for us and significantly simplifies coordination with the suppliers. Review collected by and hosted on G2.com.

We can fully recommend the EUDR solution from Osapiens, but an interested company must be aware that extensive training is necessary before deploying the solution to use the system in compliance with requirements. This onboarding is conducted by Osapiens in a very professional and practical manner, yet sufficient time must be allocated for familiarization. Review collected by and hosted on G2.com.

I greatly appreciate osapiens, as the setup was intuitive and mostly self-explanatory, which significantly facilitated the implementation process. I find the automatic execution of the supplier risk analysis particularly helpful, as it aligns with the requirements of the Supply Chain Due Diligence Act (LkSG). This feature allows us to efficiently utilize prevention and remediation measures, as they are provided like pre-made modules that only need to be customized. This saves a lot of time and resources and ensures that the process runs smoothly. Additionally, the whistleblower system is an outstanding feature that we regularly use to ensure transparency and compliance within the company. Review collected by and hosted on G2.com.

I find the performance of osapiens in need of improvement. A faster performance would be desirable to increase efficiency. Review collected by and hosted on G2.com.

The best thing about Osapiens, on the one hand, is its ability to use the same data across different tools—some for calculation and others for regulatory compliance—which greatly facilitates the work of a cross-functional role like the ESG manager. I also think it's a very intuitive platform, and the technical support and associated materials are excellent. Review collected by and hosted on G2.com.

It should be possible to work in more languages within the tool, and some materials should be available in more languages. Review collected by and hosted on G2.com.

Its intuitive interface and the seamless way it centralizes all our traceability data. This really simplifies the complex task of EUDR compliance, saving us significant time and greatly reducing the potential for errors. The responsive and knowledgeable customer support is also a huge plus, providing us with confidence and peace of mind. Review collected by and hosted on G2.com.

Potential Areas for Dislike about Osapiens

-Initial Setup/Onboarding Complexity: Even with an intuitive interface, integrating a new system, especially one dealing with complex regulatory data, can sometimes involve an extensive initial setup or data migration process that might be time-consuming.

-Cost/Pricing Structure: For some businesses, the cost of the solution, or the way it's priced (e.g., per user, per volume of data, per feature set), might be a point of consideration, especially for smaller enterprises or those with very tight budgets.

-Dependence on Internet Connectivity: As a cloud-based platform, constant and reliable internet access is necessary, which could be a minor inconvenience in areas with poor connectivity. Review collected by and hosted on G2.com.

Osapiens DMA module revolutionizes data transfer by making the process both easy and fast. Unlike other software solutions where data transfer can be time-consuming and complicated, with Osapiens it is as simple as uploading data to the DMA module. The data is then automatically forwarded to the CSRD module without any further hassle. It simply couldn’t be easier.

One of the biggest advantages of Osapiens solution is how easy it is to collect data and collaborate across the entire organization. Regardless of department or location, everyone with user license can contribute to the data collection, allowing for a comprehensive and accurate overview of the company’s sustainability data.

Osapiens customer service also deserves high praise. Their team responds quickly and competently to all inquiries, ensuring that any issues or questions are resolved efficiently. This high standard of customer service contributes to a positive experience for all users of the system.

Overall, Osapiens CSRD solution is an excellent investment for any company looking to improve their data management and collaboration across the organization. Review collected by and hosted on G2.com.

Throughout the implementation phase, we learned that not all data points were listed as we expected. Review collected by and hosted on G2.com.