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LumenVox Reviews & Product Details

LumenVox’s DNA is grounded in 20 years of voice technology and delivers the most comprehensive, cost-effective, and flexible speech offering. The company’s deep history in speech and voice technology enables companies to build voice experiences that not only understand what is being said, but also identify who is saying it. LumenVox is the only provider to give companies the flexibility and control they require to easily integrate applications in any environment – on-premise, multi-cloud or a hybrid model. In comparison to other speech providers, LumenVox can typically decrease the total cost of ownership (TCO) by as much as 35 percent. In addition, LumenVox can deploy new language models in an average of 60 days or less, where most providers require six months or more. ASR with Transcription is the cornerstone of the LumenVox software portfolio. LumenVox’s speech and voice software stack operates on a foundation of artificial intelligence and deep machine learning to deliver high performing future-proof speech technology. Powered by end-to-end deep neural networks, LumenVox’s ASR engine accelerates the ability to add new languages and dialects to serve a more diverse base of users. In conjunction with ASR, LumenVox offers Text-to-Speech (TTS) software to verbalize written text. This allows companies to turn chatbots into voicebots. Through LumenVox’s state-of-the-art toolset, companies can perform tuning and transcription–including parameter, grammar and version-upgrade testing–for any speech recognition application. The toolset helps customers avoid expensive, time-consuming professional services every time they need to augment their speech-enabled application. Customers who are on legacy ASRs can benefit from the toolset by having the ability to easily migrate their grammars and confidence values over to the LumenVox ASR.

Seller

Capacity

Discussions

LumenVox Community

Languages Supported

Danish, German, English, French, Icelandic, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Chinese (Simplified), Chinese (Traditional)

Product Description

Automated Speech Recognizer is a software solution that converts spoken audio into text that is supported by a variety of languages.

Overview by

Nicholas Marsteller

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LumenVox Media

Example of LumenVox's Admin Portal

LumenVox Demo - LumenVox Deployment Portal 1

Example of LumenVox's Deployment Portal

LumenVox Demo - LumenVox Deployment Portal 2

Example of LumenVox's Deployment Portal

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Irfanudeen S.

Senior Academic Counsellor

Enterprise (> 1000 emp.)

3/25/2022

"Perfect High end ASR platform"

4/5

What do you like best about LumenVox?

LumenVox ASR is best at its accuracy, the accuracy rate of LumenVox is unbeatable, it catches every pitch clearly and is highly accurate in the documentation. It is very easy to deploy. The voice tone features and its clarity in the Text-To-Speech feature are amazing. The support system is also instant and useful, it guides us to make the fullest use of all its features. Review collected by and hosted on G2.com.

What do you dislike about LumenVox?

At this moment, there is no dislike about the performance and functionalities of LumenVox ASR. But, the cost is high compared to its competitors. I request them to add more voice tones, and the option to avoid unnecessary side noises like dog barkings by improving the feature of auto noise isolation and auto noise cancellation. Review collected by and hosted on G2.com.

What problems is LumenVox solving and how is that benefiting you?

I use LumenVox ASR for creating the sales pitch, The Automated Speech Recognizer catch my voice notes and helps me in preparing the sales pitch, calling pitch, conduction pitch. The TTS helps in converting the policies to audio notes for comfortability and time saving, I hear all the HR policies, revised syllabus of the courses, and company circulars. We are implementing the Call Progress Analysis in a pilot model to check its performance, So far it optimize client calls and their conversation. The Speech tuner is highly helpful in addressing or escalating the issues to organization, and confirming the client appointments in more professsional tone. Review collected by and hosted on G2.com.

Tarun J.

TEAM LEADER

Mid-Market (51-1000 emp.)

2/24/2022

"State-of-the-art Speech Recognition Processing"

5/5

What do you like best about LumenVox?

It's state-of-the-art speech recognition processing capabilities. Review collected by and hosted on G2.com.

What do you dislike about LumenVox?

It's a bit complex for the end-user to understand at first. Review collected by and hosted on G2.com.

Shaswat M.

Business Development manager

Enterprise (> 1000 emp.)

5/17/2022

"Review OF LumenVox Automated Speech Recognition (ASR)"

4/5

What do you like best about LumenVox?

It catches the word exactly as you say,real time response. Review collected by and hosted on G2.com.

What do you dislike about LumenVox?

User interface actually needs bit improvement Review collected by and hosted on G2.com.

Girish B.

sr manager

Mid-Market (51-1000 emp.)

4/2/2022

"automated speech recognition"

4.5/5

What do you like best about LumenVox?

make its easier task for the speech recognition soft over the time the imp in its diagnostics feature has increased its effectiveness Review collected by and hosted on G2.com.

What do you dislike about LumenVox?

cost charges has increased its effectiveness in the market and text speech diagnostics Review collected by and hosted on G2.com.

Vipul P.

Enterprise (> 1000 emp.)

2/22/2022

"Short Review about Lumen Vox Automated Speech Recognition."

5/5

What do you like best about LumenVox?

LumenVox Automated Speech Recognition is an excellent alternative for speech to text, transforming data and power to conversational AI experience. Review collected by and hosted on G2.com.

What do you dislike about LumenVox?

Lot of work to be done in AI system not so crisp as the conventional method. Review collected by and hosted on G2.com.

Santosh R.

Sr manager

Mid-Market (51-1000 emp.)

2/24/2022

"A flexible voice recognition"

4.5/5

What do you like best about LumenVox?

Best alternative for speech recognition makes company alternative history portfolio easier Review collected by and hosted on G2.com.

What do you dislike about LumenVox?

Glitch in Ai lots of mild disfunctional , to make it conventional Review collected by and hosted on G2.com.

Vipul P.

Assistant Manager

Enterprise (> 1000 emp.)

2/22/2022

"Things about LumenVox Automated Speech Recognition"

4/5

What do you like best about LumenVox?

We can see the future in this system good alternative to traditional methods of data transfer. Review collected by and hosted on G2.com.

What do you dislike about LumenVox?

much more work to be done for proper recognition Review collected by and hosted on G2.com.

Verified User in Internet

Small-Business (50 or fewer emp.)

3/1/2022

"The best ever"

5/5

What do you like best about LumenVox?

It is fantastic speech recognition method, which recognizes the speech exactly what we are expecting Review collected by and hosted on G2.com.

What do you dislike about LumenVox?

There is not even a single thing to dislike in lumenvox automated speech recognisation Review collected by and hosted on G2.com.

Verified User in Telecommunications

Enterprise (> 1000 emp.)

2/17/2021

"Long time customer, massive price increases, no warnings"

0.5/5

What do you like best about LumenVox?

Fantastic accuracy. We have been a customer for 2 years now and use their old platform daily. We are very happy for that platform and have paid hundreds of thousands for licenses in that time. Review collected by and hosted on G2.com.

What do you dislike about LumenVox?

We got an email in January this year saying they would not renew our contract. They notified us of a 100x pricing increase via email by moving from a lifetime license platform to a SaaS model. They did not give us an option to purcahse at the old pricing structure before making such a massive change. We were not even able to come close to finding common ground on pricing and will have to look for another vendor. Review collected by and hosted on G2.com.