Salesforce Sales Cloud
Agentforce Sales (formerly Salesforce Sales Cloud) is a software designed to accelerate revenue growth by unifying human sellers and AI agents at every step of the sales cycle. The software provides pipeline development, buyer engagement, and revenue intelligence by leveraging AI agents, automation, and an integrated growth platform. It automates sales workflows and reduces manual effort across data management, analytics, and team productivity tasks. Agentforce Sales addresses fragmented sales execution by connecting revenue lifecycle management, CPQ, sales performance management, and partner relationship management in one platform. The software supports use cases including AI-powered sales engagement, forecast accuracy, and partner channel management across mid-market and enterprise organizations.
Average Rating: 4.4/5.0
Total Reviews: 26,315
G2 Deal: Save 25% on your first annual subscription
Whether you’re ready to purchase today or prefer to try Essentials out for 14 days for free, you will receive 25% discount when you purchase via G2. Prior to 25% discount, plans start at $25/per user per month.
Price: ~~Starting at $25/user/month~~ → Starting at $18.75/user/month
How Do G2 Users Rate Salesforce Sales Cloud?
- Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.3/10)
- Data Segmentation: 8.6/10 (Category avg: 8.7/10)
- Opportunity Scoring: 8.6/10 (Category avg: 8.4/10)
- Interactive Dashboards: 8.7/10 (Category avg: 8.7/10)
Who Is the Company Behind Salesforce Sales Cloud?
- Seller: Salesforce
- Company Website:
- Year Founded: 1999
- HQ Location: San Francisco, CA
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LinkedIn® Page: www.linkedin.com
89,711 employees on LinkedIn® - Ownership: NYSE:CRM
Who Uses This Product?
- Who Uses This: Account Executive, Account Manager
- Top Industries: Computer Software, Information Technology and Services
- Company Size: 45% Medium, 34% Large
What Do G2 Reviewers Say About Salesforce Sales Cloud?
AI-generated summary from verified user reviews
Pros
- Users find it intuitive and easy to navigate, helping sales teams handle daily tasks with less effort.
- Users value time savings and efficiency, reducing repetitive work and freeing sales teams to focus on selling and customers.
- Users value the flexible customization that lets them tailor workflows, fields, and sales processes to fit their business needs.
- Users value the smooth integrations with Salesforce products, third-party apps, and business systems, connecting tools and data across platforms.
- Users value its broad, ready-to-use CRM features, which cover essential sales needs and support business operations.
Cons
- Users find the pricing high, with licensing, add-ons, and scaling increasing costs, especially for smaller teams.
- Users find the learning curve steep, especially for new and less-technical users.
- Users find the interface cluttered, clunky, and often unintuitive to navigate.
- Users say initial setup and implementation can be complex and time-consuming, sometimes requiring outside help.
- Users find the platform complex and overwhelming, especially when learning or configuring workflows.
What Are Recent G2 Reviews of Salesforce Sales Cloud?
"Powerful Lead Tracking, Though the Many Options Take Time to Learn"
Rating: 4.5/5.0 stars
— Harshita R.
"Salesforce Sales Cloud: Complete Pipeline Visibility and Powerful Reporting"
Rating: 4.5/5.0 stars
— Akshat S.
What Are G2 Users Discussing About Salesforce Sales Cloud?
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- What is Salesforce and CRM? - 3 comments
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- How do I enable Inbox in Salesforce? - 4 comments









