# Best Enterprise Online Appointment Scheduling Software *By [Nana Serwah Nkrahene](https://research.g2.com/insights/author/nana-nkrahene)* Products classified in the overall Online Appointment Scheduling category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Online Appointment Scheduling to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Online Appointment Scheduling category. In addition to qualifying for inclusion in the Online Appointment Scheduling Software category, to qualify for inclusion in the Enterprise Business Online Appointment Scheduling Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business. ## How Many Online Appointment Scheduling Software Products Does G2 Track? **Total Products under this Category:** 431 ## How Does G2 Rank Online Appointment Scheduling Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 37,300+ Authentic Reviews - 431+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## What Are the Top-Rated Online Appointment Scheduling Software Products in 2026? ### 1. [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security. Access your data from anywhere, collaborate with team members in real time, meet with people virtually, and use thousands of predesigned templates to better communicate with customers and manage your business - all with built-in security technology that safeguards your data and devices from anywhere. Get the latest Office apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and more. **Average Rating:** 4.6/5.0 **Total Reviews:** 5,501 **How Do G2 Users Rate Microsoft 365?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **Communication:** 8.7/10 (Category avg: 8.6/10) - **AI Text Generation:** 8.5/10 (Category avg: 7.1/10) - **Website Integration:** 8.9/10 (Category avg: 8.6/10) **Who Is the Company Behind Microsoft 365?** - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft (13,105,638 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (227,697 employees on LinkedIn®) - **Ownership:** MSFT **Who Uses This Product?** - **Who Uses This:** Owner, Manager - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 37% Mid-Market, 35% Small-Business #### What Are Microsoft 365's Pros and Cons? **Pros:** - Ease of Use (297 reviews) - Team Collaboration (228 reviews) - Features (220 reviews) - Integrations (198 reviews) - Seamless Integration (178 reviews) **Cons:** - Expensive (117 reviews) - Missing Features (102 reviews) - Learning Curve (95 reviews) - Limited Features (76 reviews) - Lacking Features (73 reviews) ### 2. [Qualified](https://www.g2.com/products/qualified/reviews) Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the AI SDR Agent. Piper autonomously engages website visitors, captures leads, and converts them into pipeline with zero human intervention. With Piper, Qualified is transforming pipeline generation as we know it today. Your website is the front door to your business and the pinnacle of pipeline generation, but what happens when interested buyers want to learn more? They submit a web form and move on. Those leads get added to a queue for an inbound Sales Development Rep (SDR) to follow up with and nurture to pipeline for your sales team. How long does it take for an inbound lead to hear back? It can take hours, if not days. In the world of sales and marketing, speed is crucial as 78% of buyers go with the vendor that responds to them first. The problem is it's impossible to respond quickly with the current process because it's painfully manual, time intensive, and it relies on limited human capacity. But it doesn’t have to be this way. In the age of AI, we can put pipeline generation on autopilot. Meet Piper the AI SDR Agent. She operates across your entire inbound motion and works tirelessly to convert qualified buyers into pipeline, 24x7. Piper knows everything about your buyers. She profiles every website visitor to understand whether they're qualified and where they are in the buying journey then works toward her conversion goals. Piper also turns every touchpoint on your website into an opportunity for conversion with live chat, meeting booking, and personalized marketing offers. What's more, Piper works the inbox to send fast, personalized follow up and nurture emails to each and every lead. Hundreds of the world’s leading brands—including Crunchbase, Demandbase, Greenhouse, Plaid, and Suse—have hired Piper the AI SDR Agent to grow their inbound pipeline and are seeing real tangible business results. **Average Rating:** 4.9/5.0 **Total Reviews:** 1,466 **How Do G2 Users Rate Qualified?** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.1/10) - **Communication:** 8.9/10 (Category avg: 8.6/10) - **AI Text Generation:** 9.0/10 (Category avg: 7.1/10) - **Website Integration:** 9.6/10 (Category avg: 8.6/10) **Who Is the Company Behind Qualified?** - **Seller:** [Qualified.com](https://www.g2.com/sellers/qualified-com) - **Company Website:** https://www.qualified.com - **Year Founded:** 2018 - **HQ Location:** San Francisco, CA - **Twitter:** @tryqualified (708 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/35580403/ (342 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Operations Manager, Sales Development Representative - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 68% Mid-Market, 20% Enterprise #### What Are Qualified's Pros and Cons? **Pros:** - Customer Support (288 reviews) - Helpful (274 reviews) - Features (223 reviews) - Ease of Use (221 reviews) - Customer Service (184 reviews) **Cons:** - Learning Curve (87 reviews) - Missing Features (86 reviews) - Steep Learning Curve (47 reviews) - Limited Customization (43 reviews) - Complexity (41 reviews) ### 3. [Calendly](https://www.g2.com/products/calendly/reviews) Calendly helps individuals, teams, and organizations automate the meeting lifecycle by removing the back and forth with scheduling. Calendly’s cloud-based platform offers a new layer of the modern digital technology stack by connecting with critical tools to automate scheduling workflows, creates a more delightful customer experience, and provides insightful, measurable data to drive better business outcomes. Today, more than 20 million users across 230+ countries use Calendly to simplify meetings, collaborate more effectively and efficiently, and drive business forward. To learn more, visit Calendly.com. **Average Rating:** 4.7/5.0 **Total Reviews:** 2,548 **How Do G2 Users Rate Calendly?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Communication:** 8.9/10 (Category avg: 8.6/10) - **AI Text Generation:** 7.2/10 (Category avg: 7.1/10) - **Website Integration:** 9.0/10 (Category avg: 8.6/10) **Who Is the Company Behind Calendly?** - **Seller:** [Calendly](https://www.g2.com/sellers/calendly) - **Company Website:** https://Calendly.com - **Year Founded:** 2013 - **HQ Location:** Atlanta, Georgia - **Twitter:** @Calendly (21,866 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3640016/ (544 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 60% Small-Business, 28% Mid-Market #### What Are Calendly's Pros and Cons? **Pros:** - Ease of Use (171 reviews) - Scheduling (139 reviews) - Easy Scheduling (130 reviews) - Calendar Integration (87 reviews) - Easy Setup (87 reviews) **Cons:** - Missing Features (54 reviews) - Calendar Issues (46 reviews) - Expensive (38 reviews) - Scheduling Issues (34 reviews) - Integration Issues (33 reviews) ### 4. [Waitwhile](https://www.g2.com/products/waitwhile/reviews) Waitwhile is a user-friendly queue management and appointment scheduling solution designed to help businesses optimize their operations and enhance customer experiences. By offering virtual waitlists and seamless appointment scheduling, Waitwhile enables organizations to manage customer flow efficiently, ensuring that both walk-ins and scheduled appointments are handled with ease. This platform is particularly beneficial for businesses that rely on in-person interactions, such as retail stores, restaurants, and service providers. The target audience for Waitwhile includes businesses of all sizes that seek to improve customer engagement and streamline their operational processes. From large retailers like Best Buy and Louis Vuitton to boutique service providers, Waitwhile caters to a diverse range of industries. The platform is particularly useful in scenarios where customer wait times can lead to frustration or lost sales opportunities. By implementing Waitwhile, businesses can create a more organized and pleasant experience for their customers, ultimately driving higher conversion rates and customer satisfaction. Key features of Waitwhile include integrated waitlists and appointment bookings, which allow businesses to manage all customer interactions in one centralized location. This feature not only increases operational efficiency but also enhances the employee experience by reducing the chaos often associated with managing customer flow. Additionally, the platform offers unrivaled customization options, enabling businesses to tailor the customer journey to their specific needs. This flexibility minimizes drop-offs and maximizes upsell opportunities, allowing businesses to capitalize on every customer interaction. Moreover, Waitwhile's best-in-class API and integrations facilitate seamless connectivity with existing technology stacks, ensuring that businesses can automate their workflows without disrupting their current systems. The platform's user-friendly interface is designed for ease of use, allowing administrators to configure settings quickly, employees to get started with minimal training, and customers to navigate the system effortlessly. This focus on user experience sets Waitwhile apart from other queue management solutions, making it a preferred choice for organizations looking to enhance their service delivery. In summary, Waitwhile stands out as a comprehensive queue management and appointment scheduling platform that not only improves operational efficiency but also enriches the customer experience. By leveraging its advanced features and capabilities, businesses can transform how they manage customer interactions, ultimately leading to increased satisfaction and loyalty. **Average Rating:** 4.9/5.0 **Total Reviews:** 317 **How Do G2 Users Rate Waitwhile?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Communication:** 9.2/10 (Category avg: 8.6/10) - **AI Text Generation:** 9.1/10 (Category avg: 7.1/10) - **Website Integration:** 9.2/10 (Category avg: 8.6/10) **Who Is the Company Behind Waitwhile?** - **Seller:** [Waitwhile, Inc](https://www.g2.com/sellers/waitwhile-inc) - **Company Website:** https://waitwhile.com/ - **Year Founded:** 2017 - **HQ Location:** San Francisco, California - **Twitter:** @waitwhile (183 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/waitwhile/ (43 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Sales Associate, Cafe Ambassador - **Top Industries:** Retail, Consumer Services - **Company Size:** 46% Small-Business, 32% Mid-Market #### What Are Waitwhile's Pros and Cons? **Pros:** - Ease of Use (82 reviews) - User-Friendly (45 reviews) - Easy Setup (21 reviews) - Appointment Management (20 reviews) - Time Efficiency (19 reviews) **Cons:** - Client Experience (8 reviews) - Missing Features (8 reviews) - Messaging Issues (7 reviews) - Inefficient Processes (4 reviews) - Learning Curve (4 reviews) ### 5. [Doodle](https://www.g2.com/products/doodle/reviews) Doodle is the easiest way to bring people together — without the endless email threads. Whether you're planning a 1:1, hosting a team sync, or coordinating a larger group, Doodle helps you find the right time without wasting hours going back and forth. It’s built for freelancers, small businesses, educators, recruiters, and enterprise teams who need a smarter way to schedule. Doodle gives you the tools to handle any kind of meeting. Use a Group Poll to let people vote on the times that work best for them. Want to skip the coordination altogether? Set up a Booking Page so clients or colleagues can grab a spot on your calendar based on your real-time availability. Need to organize volunteers, sign-ups, or event slots? The Sign-up Sheet makes it easy to collect responses and stay organized. Doodle integrates with the tools you already rely on — like Google Calendar, Outlook, Zoom, and Microsoft Teams — so you don’t have to switch between apps. You can even connect Stripe to collect payments when needed. Everything stays in sync, so you’re always in control. With calendar visibility settings, you decide exactly what others can see and book. Notifications and reminders keep everyone in the loop, so nothing slips through the cracks. It’s fast, intuitive, and built to save you time. Start with Doodle Free, or upgrade to Pro, Team plans for more advanced features like custom branding, shared team calendars, admin controls, and priority support. No matter your role or industry, Doodle makes scheduling effortless. Less friction. More focus. Better meetings — every time. **Average Rating:** 4.4/5.0 **Total Reviews:** 2,031 **How Do G2 Users Rate Doodle?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Communication:** 9.2/10 (Category avg: 8.6/10) - **AI Text Generation:** 10.0/10 (Category avg: 7.1/10) - **Website Integration:** 9.2/10 (Category avg: 8.6/10) **Who Is the Company Behind Doodle?** - **Seller:** [Doodle](https://www.g2.com/sellers/doodle) - **Year Founded:** 2007 - **HQ Location:** Zurich, Switzerland - **Twitter:** @doodletweet (10,328 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/doodle-ag/ (117 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Student, Graduate Research Assistant - **Top Industries:** Education Management, Higher Education - **Company Size:** 42% Small-Business, 29% Enterprise #### What Are Doodle's Pros and Cons? **Pros:** - Automatic Scheduling (2 reviews) - Scheduling Efficiency (2 reviews) - Booking Management (1 reviews) - Ease of Use (1 reviews) - Easy Scheduling (1 reviews) **Cons:** - Limited Automation (1 reviews) - Limited Customization (1 reviews) - Notification Issues (1 reviews) - Reminder Limitations (1 reviews) ### 6. [jrni](https://www.g2.com/products/jrni-formerly-bookingbug-jrni/reviews) jrni is the in-person experience platform for enterprise brands. We help leading retailers, financial services providers, educational institutions, and more convert more of their foot traffic and digital traffic into revenue-driving interactions; through smart, scalable appointment scheduling, queue management, and event booking. Our platform replaces siloed tools with one unified solution for engaging customers in the moments that matter; whether it’s a one-to-one consultation, a one-to-many event, or an optimized walk-in experience. From storefront to branch, jrni helps organizations create seamless, personalized journeys that meet customer expectations and deliver measurable business impact. Appointments Turn interest into action with branded, conversion-optimized booking journeys. jrni Appointments makes it easy for customers to self-schedule with the right staff, at the right time, in the right channel; while your team gets the tools they need to manage, prep, and deliver consistent one-to-one experiences. Events Power large-scale engagement with flexible, scalable events infrastructure. From product launches to local workshops, jrni Events supports digital and in-person registration, attendee management, and post-event follow-up; all from a single dashboard. Virtual Queuing Eliminate the uncertainty of waiting. With jrni’s intelligent queue management, walk-in customers can join lines remotely, track their status in real-time, and even shift to a future appointment if needed; increasing satisfaction and reducing drop-off. Analytics Track the impact of every interaction. jrni Analytics gives you visibility into scheduling trends, attendance rates, wait times, revenue attribution, and staff utilization; so you can optimize performance across every channel and location. Connectors & Extensibility Built for enterprise IT teams, jrni integrates with your existing tech stack; from CRMs to calendars to workforce tools. With RESTful APIs, prebuilt connectors, and a flexible extensibility framework, jrni is ready to scale and adapt to your unique requirements. The result? Fewer missed opportunities. More booked moments. And a smarter, more profitable in-person experience every time. **Average Rating:** 4.6/5.0 **Total Reviews:** 23 **How Do G2 Users Rate jrni?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Communication:** 9.4/10 (Category avg: 8.6/10) - **AI Text Generation:** 7.8/10 (Category avg: 7.1/10) - **Website Integration:** 9.7/10 (Category avg: 8.6/10) **Who Is the Company Behind jrni?** - **Seller:** [JRNI](https://www.g2.com/sellers/jrni-699c47b0-60ec-4ec4-b8fc-115e1a03f184) - **Year Founded:** 2008 - **HQ Location:** London, United Kingdom - **Twitter:** @JRNI_inc (2,062 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/jrni/ (83 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Banking, Retail - **Company Size:** 52% Enterprise, 39% Mid-Market #### What Are jrni's Pros and Cons? **Pros:** - Customer Support (11 reviews) - Appointment Management (7 reviews) - Customer Service (7 reviews) - Helpful (7 reviews) - Responsive Support (7 reviews) **Cons:** - Update Issues (2 reviews) - Calendar Issues (1 reviews) - Complex Settings (1 reviews) - Email Issues (1 reviews) - Error Handling (1 reviews) ### 7. [YouCanBookMe](https://www.g2.com/products/youcanbookme/reviews) Give your clients a better booking experience Stand out from your competitors with a completely customized scheduling experience that simply works. Bookings are your business. YouCanBookMe lets you create the best booking experience for your customers — and your business. Customise your booking page to suit the way you work. Create a scheduling experience that is unique for your business with multiple display options and customizable notifications so your clients have the best scheduling experience. Friction-free scheduling that saves you time. No more back and forth to find a time to meet. Let clients book you when it suits them with a booking site that’s on duty 24/7 for scheduling, cancelling and rescheduling. Eliminate manual tasks. Leave the scheduling to us with automated video links, CRM updates, reminders, follow-ups and no-show tracking. Fits seamlessly into the way you work YCBM offers many integrations to save you time, reduce duplication and boost your productivity. Powered by Capacity. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,895 **How Do G2 Users Rate YouCanBookMe?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Communication:** 8.8/10 (Category avg: 8.6/10) - **AI Text Generation:** 8.3/10 (Category avg: 7.1/10) - **Website Integration:** 9.1/10 (Category avg: 8.6/10) **Who Is the Company Behind YouCanBookMe?** - **Seller:** [YouCanBookMe](https://www.g2.com/sellers/youcanbookme) - **Year Founded:** 2011 - **HQ Location:** Bedford - **Twitter:** @YouCanBookMe (2,132 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/you-can-book-me (25 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Teacher - **Top Industries:** Higher Education, Primary/Secondary Education - **Company Size:** 60% Small-Business, 31% Mid-Market #### What Are YouCanBookMe's Pros and Cons? **Pros:** - Ease of Use (7 reviews) - Customizability (4 reviews) - Customization (4 reviews) - Scheduling (4 reviews) - Scheduling Efficiency (4 reviews) **Cons:** - Learning Curve (3 reviews) - Missing Features (3 reviews) - Booking Issues (2 reviews) - Calendar Integration (2 reviews) - Calendar Issues (2 reviews) ### 8. [SuperSaaS Appointment Scheduling](https://www.g2.com/products/supersaas-appointment-scheduling/reviews) SuperSaaS is an online booking solution which allows businesses and individuals to accept online bookings through any online device. SuperSaaS is easy to use and highly customisable software. You can accept bookings via your online schedule, your social pages or integrate it within your website. Key features: - Adapts to your business needs - Calendar sync (e.g. Google Agenda, Microsoft 365) - Online payment and pricing rules (e.g. PayPal, Stripe) - Notifications - Access control - Customisable layout and forms - Website integration - Integration with other apps - Reporting - High level of security and reliability Every aspect of the booking process can be customized, from resources to capacities, color schemes and logos as well as adding waiting lists, repeat bookings, and payment options. You can require users to sign up or skip this step entirely. One of SuperSaaS’s most unique features is that you can connect multiple schedules so that an appointment can be checked against the availability of all the resources and people required for the booking in one go. SuperSaaS has more than 29 different languages and currencies and supports many different SMS gateways. Customers from all over the world use SuperSaaS because of its immense flexibility: from corporates to municipalities, schools, health practices and gyms. They all use the system for different types of scheduling needs, such as booking appointments, interviews, seminars, classes, meeting rooms, fitness sessions, renting equipment and booking accommodation. **Average Rating:** 4.6/5.0 **Total Reviews:** 81 **How Do G2 Users Rate SuperSaaS Appointment Scheduling?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) **Who Is the Company Behind SuperSaaS Appointment Scheduling?** - **Seller:** [SuperSaas](https://www.g2.com/sellers/supersaas) - **Year Founded:** 2006 - **HQ Location:** Amsterdam, Netherlands - **Twitter:** @SuperSaaS (338 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2711188/ (6 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Education Management, Health, Wellness and Fitness - **Company Size:** 74% Small-Business, 13% Enterprise ### 9. [WaitWell](https://www.g2.com/products/waitwell/reviews) WaitWell is a secure, scalable platform for queue management and appointment scheduling that helps organizations improve customer flow and service delivery across single or multi-location operations. Customers can book appointments or join virtual queues through QR codes, web, SMS, or kiosks, receiving real-time updates and turn notifications for a smoother experience. Staff have access to real-time dashboards and AI-powered insights, including an AI chatbot that can assist customers. These tools help teams quickly spot bottlenecks, optimize staffing, and improve overall operational efficiency. With secure payment processing, open API integrations (CRM, EHR, and more), and HIPAA/SOC 2 compliance, WaitWell simplifies operations while delivering smarter, more responsive service experiences. **Average Rating:** 4.7/5.0 **Total Reviews:** 96 **How Do G2 Users Rate WaitWell?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Communication:** 9.1/10 (Category avg: 8.6/10) - **AI Text Generation:** 9.4/10 (Category avg: 7.1/10) - **Website Integration:** 8.7/10 (Category avg: 8.6/10) **Who Is the Company Behind WaitWell?** - **Seller:** [WaitWell Inc.](https://www.g2.com/sellers/waitwell-inc) - **Company Website:** https://waitwellsoftware.com - **Year Founded:** 2020 - **HQ Location:** Calgary, Canada - **Twitter:** @WaitWell2 (90 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/waitwell (15 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Triage Specialist - **Top Industries:** Higher Education, Education Management - **Company Size:** 50% Small-Business, 27% Mid-Market #### What Are WaitWell's Pros and Cons? **Pros:** - Ease of Use (33 reviews) - Customer Support (18 reviews) - Easy Setup (17 reviews) - User-Friendly (17 reviews) - Positive Experiences (12 reviews) **Cons:** - Data Inaccuracy (5 reviews) - Limited Customization (5 reviews) - Missing Features (5 reviews) - Customization Difficulty (4 reviews) - Difficult Navigation (3 reviews) ### 10. [GoodTime](https://www.g2.com/products/goodtime/reviews) GoodTime is the leader in complex interview scheduling automation for enterprise talent teams. Built for scale, our platform handles the complexity others can’t — automating every type of interview, from multi-day panels across time zones to high-volume hiring events, with unmatched speed and precision. Behind every seamless schedule is Cori, our AI agent that eliminates delays, surfaces insights, and keeps hiring teams perfectly in sync. Leaders at companies like Databricks, Aon, HubSpot, and HelloFresh trust GoodTime to orchestrate smarter, faster, people-first hiring experiences for their candidates, interviewers, and talent teams. Learn more at GoodTime.io **Average Rating:** 4.4/5.0 **Total Reviews:** 111 **How Do G2 Users Rate GoodTime?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Communication:** 8.7/10 (Category avg: 8.6/10) - **AI Text Generation:** 9.6/10 (Category avg: 7.1/10) - **Website Integration:** 9.0/10 (Category avg: 8.6/10) **Who Is the Company Behind GoodTime?** - **Seller:** [GoodTime.io](https://www.g2.com/sellers/goodtime-io) - **Company Website:** https://www.goodtime.io - **Year Founded:** 2016 - **HQ Location:** San Francisco, California, United States - **Twitter:** @goodtimeio (247 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/goodtime.io/ (88 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Recruiting Coordinator, Recruiter - **Top Industries:** Information Technology and Services, Staffing and Recruiting - **Company Size:** 52% Enterprise, 36% Mid-Market #### What Are GoodTime's Pros and Cons? **Pros:** - Scheduling (10 reviews) - Ease of Use (9 reviews) - Easy Scheduling (8 reviews) - Customer Support (7 reviews) - Helpful (5 reviews) **Cons:** - Technical Issues (6 reviews) - App Glitches (3 reviews) - Calendar Issues (2 reviews) - Learning Curve (2 reviews) - Limited Customization (2 reviews) ### 11. [TimeTap](https://www.g2.com/products/timetap/reviews) TimeTap is a powerful online scheduling tool that streamlines appointment booking for your organization and provides a client-focused approach. Book clients easily with a professional booking page, fluid calendars and lists to navigate & manage your time. TimeTap’s scheduling software is designed for medium and large organizations that need a customized booking solution. The tool allows you to automate processes. Set up repeating appointments without manually entering each time, and create unique date and time availability for each staff member to accommodate needs. We’ll send automated reminder emails to clients before each scheduled meeting. TimeTap makes it easier to manage bookings across multiple locations. You can even set up screening questions to qualify booking or registration on your page, as well as collect additional data as a part of the booking or registration process. The mobile friendly design lets you get appointments booked by anyone at any time. From course registration to appointment booking, TimeTap scheduling software is a powerful and customizable solution. Our software is HIPAA, GDPR and SOC2-compliant – giving you a highly secure software that you can trust. TimeTap has the power, features and customization to meet your scheduling needs. **Average Rating:** 4.4/5.0 **Total Reviews:** 94 **How Do G2 Users Rate TimeTap?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Communication:** 9.7/10 (Category avg: 8.6/10) - **Website Integration:** 10.0/10 (Category avg: 8.6/10) **Who Is the Company Behind TimeTap?** - **Seller:** [TimeTap](https://www.g2.com/sellers/timetap) - **Year Founded:** 2010 - **HQ Location:** Charlotte, NC - **Twitter:** @tmtap (3,241 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3805275/ (9 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Health, Wellness and Fitness, Retail - **Company Size:** 51% Small-Business, 28% Mid-Market #### What Are TimeTap's Pros and Cons? **Pros:** - Automatic Scheduling (2 reviews) - Automation (2 reviews) - Easy Scheduling (2 reviews) - Appointment Scheduling (1 reviews) - Automation Efficiency (1 reviews) **Cons:** - Integration Issues (1 reviews) - Learning Curve (1 reviews) ### 12. [Boomerang for Outlook](https://www.g2.com/products/boomerang-for-outlook/reviews) Boomerang for Outlook is a powerful browser extension that delivers one click calendar scheduling plus powerful email management tools. Why should you use Boomerang? - #1 free meeting scheduling and email management tool for Outlook - Trusted by millions of users all over the world - SOC 2 Type 2 certified - Featured in The New York Times, Lifehacker, The Next Web, and more - Used by organizations like Lyft, Netflix, Twitter, and more The ultimate calendar scheduling app and email productivity tool for Outlook™. You can schedule meetings right from your inbox, schedule emails to be sent later, track responses, set up recurring emails, and use AI to write better emails. ▣ The best way to schedule meetings ▣ Schedule meetings via a clickable, always up to date, patented Magic Live Calendar sent in your email invite. 🗓 Bookable Schedule: Set up a schedule of available times, use it again and again. Supports multiple-calendars, Zoom and Google Meet integration, dual time zones, and more. 🗓 Suggest Times: Schedule one-off meetings in a single email - no more back and forth. Supports multiple-calendars, Zoom and Google Meet integration, dual time zones, and more. 🗓 Share Free/Busy: A lightweight way to share your availability without giving up your privacy, even across domains! The person you’re simply clicks on a time slot and confirms. You both automatically have events placed on your calendar complete with details like phone number, Google Meet, or Zoom meeting link. Plus you’ll both receive reminder emails before the meeting. ▣ Tame your inbox ▣ ✓ Track responses ✓ Track emails with read receipts ✓ Schedule emails to automatically send when you want ✓ Set up recurring emails ✓ Pause your inbox ✓ “Snooze” incoming emails. Boomerang helps keep your Inbox clean, without losing track of important messages. And it’s the only email reminder service that can alert you if you do not get a reply to a message. Boomerang also includes Respondable, an AI-powered assistant that predicts the likelihood that the message will receive a response, right in your compose window.G **Average Rating:** 4.4/5.0 **Total Reviews:** 68 **How Do G2 Users Rate Boomerang for Outlook?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) - **Communication:** 9.3/10 (Category avg: 8.6/10) - **AI Text Generation:** 7.3/10 (Category avg: 7.1/10) - **Website Integration:** 7.3/10 (Category avg: 8.6/10) **Who Is the Company Behind Boomerang for Outlook?** - **Seller:** [Baydin](https://www.g2.com/sellers/baydin-d2da2244-230b-46e0-bfd2-fdf624734ea0) - **Year Founded:** 2010 - **HQ Location:** Mountain View, California, United States - **Twitter:** @boomerang (5,327 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1124420/ (24 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Education Management, Higher Education - **Company Size:** 48% Small-Business, 27% Mid-Market ## What Is Online Appointment Scheduling Software? [Collaboration & Productivity Software](https://www.g2.com/categories/collaboration-productivity) ## What Software Categories Are Similar to Online Appointment Scheduling Software? - [Calendar Software](https://www.g2.com/categories/calendar-software) - [Appointment Reminder Software](https://www.g2.com/categories/appointment-reminder) - [Business Scheduling Software](https://www.g2.com/categories/business-scheduling) --- ## How Do You Choose the Right Online Appointment Scheduling Software? ### What You Should Know About Online Appointment Scheduling Software ### What is Online Appointment Scheduling Software? Online appointment scheduling software solutions are designed to keep your events and meetings organized. These software solutions are especially valuable to businesses who offer appointment-based services to their customers. Businesses can manage their upcoming appointments and take reservations for future meetings. These solutions tend to offer a customer portal so they can book the appointment themselves right on the platform. Online appointment scheduling software tends to integrate with solutions such as content management systems and website builders so that businesses can integrate these solutions right in their business’ website. This software eliminates the need for customers to call businesses and for those businesses to keep paper calendars and planners. Online appointment scheduling software automates the business appointment scheduling process on both sides of the equation. These solutions also let users print schedules and forms, customize schedules, and enforce various scheduling rules. This software can also facilitate cancellations, help users reschedule their appointments, and assist with online payment options. This software is able to send reminders to all parties involved in an upcoming appointment and capture customer information so businesses can run effective and targeted marketing campaigns. Online appointment scheduling software is leveraged by businesses to help book a number of different kinds of appointments, including but not limited to classes, workshops, tours, and more. Businesses in many different fields can use these solutions to their advantage as well. For example, fitness organizations can use this software to book workout classes and personal training sessions. Those in the food service industry can use online appointment scheduling software for restaurant reservations and catering appointments. Key Benefits of Online Appointment Scheduling Software - Reduce no-shows to your appointments - Improve the overall productivity of your staff - Attract new clients and retain existing clients ### Why Use Online Appointment Scheduling Software? Bringing an online appointment scheduling solution into your business’ software stack boasts many benefits. The following are just a few reasons why a business should use these software solutions. **Reduce no-shows for your professional appointments —** With traditional paper calendars and planners, it could be easy to forget about an upcoming appointment, whether you are the customer or business in question. These solutions can keep track of your appointments and send calls, emails or texts to notify your customers of your upcoming meeting. This will reduce your no-shows and ensure your staff’s time is well spent. **Attract new customers and retain current customers —** If your business has an online appointment scheduling software solution on its website, it will be far easier for customers to schedule time with you, as opposed to going through email or the phone. These solutions allow customers to schedule at their own convenience, as they won’t be tied to business hours. This easy appointment scheduling option will prove to be a valuable asset to convince current customers to stay loyal to your businesses. **Improve staff’s productivity —** It can be tricky for representatives from your business to manage various customer appointments during peak business hours. With online appointment scheduling software solutions, employees from your business can keep track of all upcoming appointments. If either party needs to reschedule, this software can easily allow for that option so that potential and current customers are not lost. **Drive business revenue —** Without these software solutions, scheduling appointments could be time-consuming. But as online appointment scheduling software allows users to automate the appointment scheduling process, your business can focus on tasks that will drive revenue for the organization. ### Who Uses Online Appointment Scheduling Software? Online appointment scheduling software is used by businesses in customer-facing roles. Users in these industries regularly meet with their customers to maintain professional relationships and gain new business. These organizations regularly juggle multiple meetings at once, so online appointment scheduling software keeps them organized and on top of all their meetings. **Health and beauty organizations —** Online appointment scheduling software is heavily utilized in this field. This includes hair salons, medical offices, spas, and more. Clients can directly schedule appointments with the person they’d like to see through this software. If clients do not have a particular person in mind, they can submit their availability and be matched to a health or beauty professional at the time that works for them. **Fitness and recreation centers —** Clients sign up for various classes and personal training sessions at fitness and recreation centers. Online appointment scheduling software solutions integrate right into a fitness and recreation center’s website and let customers sign up for classes at their convenience. Some solutions should be able to inform clients if the class they want to sign up for is full. **Field service careers —** People in field service careers tend to make house calls to perform particular services for their customers. This includes but is not limited to cleaning services, pest control, and more. Customers can use online appointment scheduling software to sign up for the time that they would like these business representatives to stop at their house to perform that service for them. ### Kinds of Online Appointment Scheduling Software All online appointment scheduling software solutions have the same end game, which is to help users book and manage appointments with clients. For that reason, there is not much variation in the different types of online appointment scheduling software. Some solutions vary in their focus though, whether it is on a certain feature or business size. ### Online Appointment Scheduling Software Features The following features are commonly found within online appointment scheduling software solutions: **Online booking —** This particular feature can let your customers book, reschedule, or even follow up with appointments. Some online appointment scheduling software solutions will even automatically sync your appointments across multiple devices, such as desktops, tablets, and mobile devices. **Automated scheduling —** This feature can confirm or deny an appointment when a party makes a booking request based on the business representative’s availability. This functionality also gives businesses the ability to manage a waitlist so that a customer may be added if an existing appointment is cancelled or rescheduled. **Online payments —** Online appointment scheduling software typically integrates with [payment gateway software](https://www.g2.com/categories/payment-gateway). This enables businesses to collect payments as appointments are scheduled through the platform. **Calendar management —** This allows users to share their calendars with customers so those customers can take a look at different availabilities. That way, they can request an appointment at a time that works for both parties. **Employee scheduling —** Online appointment scheduling software solutions also help employees schedule appointments with one another. This software lets users view multiple calendars at once so that employees can see how their schedules line up. #### Additional Online Appointment Scheduling Features **Automatic reminders —** These solutions send automatic reminders to all parties involved in an upcoming appointment. These reminders can be sent through email notifications or SMS text messaging. **Promotions management —** This feature is particularly useful for those businesses that charge clients for booking appointments. If these businesses offer discounts for a certain timespan, that promotion will show up on employees’ calendars for the given days. ### Trends Related to Online Appointment Scheduling Software As with any technology, certain trends will begin to emerge in the space. The following are trends emerging in the online appointment scheduling space. **Off-hours appointment scheduling —** As it is more common these days for customers to book appointments online, the amount of appointments that are being booked off-hours has skyrocketed. With the ability to book appointments 24/7, customers are often booking appointments once they are off work and have free time. It may be a little frustrating for businesses to not be able to see appointments come in during the work day, but businesses will have to adjust to this as we become increasingly reliant on technology. **Mobile appointment scheduling —** Mobile functionality and usage is constantly increasing. It has become more and more common to book appointments through mobile devices. We can expect that usage to continue to rise. ### Potential Issues with Online Appointment Scheduling Software Despite the many benefits it offers to businesses, online appointment scheduling software has its own set of disadvantages, just like any piece of technology. The following are a few problems that users of online appointment scheduling software may run into. **The right tool will potentially be expensive —** Before you settle on the right online appointment scheduling solution for your business, you will need to take a lot of features into consideration. Does it integrate easily with your business’s website? Does it integrate with your calendar software? Do you need to have the ability for customers to be able to submit payments directly through the platform? There’s a great chance that all these features in one tool could come at a hefty price. **Technology can lead to miscommunication —** Arranging meetings in person or over the phone can be incredibly time-consuming. But direct contact typically ensures that all parties involved in an appointment are on the same page. When communication only happens through technology, there’s a chance that it can lead to some type of miscommunication. **Using this software could potentially cause your business to lose a personal touch with customers —** When you chat with potential and current customers face to face, you build a certain rapport with them. This is part of what attracts new customers and keeps current customers returning for more. Limiting conversations to only online appointment scheduling software solutions could cause you to lose that personal touch with your clients, since it will be hard to develop a professional relationship with them. ### Software and Services Related to Online Appointment Scheduling Software For multiple parties to find a time in all their schedules to meet, multiple moving parts need to align perfectly on both sides. That requires different types of software solutions to work in tandem with one another. The following types of software should easily integrate with online appointment scheduling software solutions. [**Payment gateway software**](https://www.g2.com/categories/payment-gateway) **—** These solutions automate payment transactions between a shopper and a merchant. These solutions securely transmit and authorize that payment to the bank. These solutions should accept credit cards so that payment is as easy as possible. Integrating a payment gateway with an online appointment scheduling solution makes it easy for customers to pay for an appointment as they book it. [**Calendar software**](https://www.g2.com/categories/calendar) **—** Calendar software solutions are used by businesses to organize tasks, appointments, and goals in an easy way to view. These solutions are intended to help streamline all internal activities of a business, including but not limited to client meetings. This benefits both customers and users so both parties can see how availabilities line up. [**Spa management software**](https://www.g2.com/categories/spa-management) **—** These solutions are intended to specifically help run spas at hotels and resorts, along with independently owned spas and salons. These solutions help businesses organize client information, manage payment collection, and schedule appointments. Spa and salon owners can use online scheduling appointment software solutions for their clients to book their appointments. [**Gym management software**](https://www.g2.com/categories/gym-management) **—** These solutions help gym and fitness centers manage their facilities. Gym management software stores member information, manages financial records, helps schedule classes, and more. These software solutions can often integrate with online scheduling appointment software solutions to help gym members book classes and personal training sessions. --- ## What Are the Most Common Questions About Online Appointment Scheduling Software? ### Can I customize the scheduling tool to fit my branding and business needs? Many online appointment scheduling tools offer customization options to align with your branding and business needs. For instance, Calendly allows users to customize their scheduling links and branding colors, while Acuity Scheduling provides extensive options for branding, including logos and color schemes. Similarly, SimplyBook.me offers customizable booking pages that can reflect your brand identity. Overall, most tools in this category emphasize flexibility in customization, with user reviews highlighting the importance of these features for enhancing brand consistency. ### How can I ensure the online scheduling tool is user-friendly for my clients? To ensure your online scheduling tool is user-friendly for clients, prioritize features like intuitive interfaces, mobile accessibility, and seamless integration with calendars. Tools such as Calendly, Acuity Scheduling, and SimplyBook.me are highly rated for their ease of use, with users highlighting the importance of straightforward navigation and minimal setup time. Additionally, consider offering customization options and automated reminders, as these enhance user experience and satisfaction, which are frequently mentioned in positive reviews. ### How does customer support vary among online appointment scheduling providers? Customer support among online appointment scheduling providers varies significantly. For instance, Calendly is noted for its responsive customer service, receiving high ratings for support quality. Acuity Scheduling also garners positive feedback, particularly for its extensive help documentation and live chat options. In contrast, SimplyBook.me has mixed reviews, with some users citing slow response times. Setmore is appreciated for its user-friendly support but lacks advanced support features. Overall, while most providers offer solid support, the responsiveness and availability of live assistance can differ markedly. ### How do pricing models vary across different online appointment scheduling solutions? Pricing models for online appointment scheduling solutions vary significantly. For instance, Calendly offers a freemium model with paid plans starting at $8 per user per month, while Acuity Scheduling has tiered pricing beginning at $15 per month. Square Appointments provides a free tier for individuals, with paid plans starting at $50 per month for teams. In contrast, SimplyBook.me offers a flexible pricing structure based on the number of services and features, starting at $9.90 per month. These variations reflect different target markets and feature sets. ### How do user reviews reflect the reliability of different appointment scheduling tools? User reviews indicate that reliability in online appointment scheduling tools is often reflected in consistent performance ratings and user satisfaction scores. For instance, tools like Calendly and Acuity Scheduling receive high ratings for uptime and ease of use, with users frequently highlighting their dependable integration capabilities. In contrast, tools such as SimplyBook.me and Setmore show varied reliability ratings, with some users reporting issues during peak usage times. Overall, the most reliable tools tend to have higher average ratings and positive feedback regarding their customer support and feature stability. ### How scalable are online appointment scheduling solutions for growing businesses? Online appointment scheduling solutions are generally scalable for growing businesses, with many platforms offering features that support increased user capacity and advanced functionalities. For instance, solutions like Acuity Scheduling and Calendly are noted for their ability to handle a growing number of appointments and users without significant performance issues. Additionally, platforms such as SimplyBook.me and Setmore provide customizable options that can adapt to various business sizes, ensuring that as demand increases, the software can accommodate additional features and integrations. User reviews highlight the ease of scaling operations with these tools, making them suitable for businesses in expansion. ### What are the best practices for managing appointments with scheduling software? To effectively manage appointments with scheduling software, prioritize features like automated reminders, which enhance attendance rates, and customizable booking links for seamless client access. Utilize integrations with calendars to avoid double bookings and streamline scheduling. Regularly analyze user feedback to identify pain points and improve the user experience. Products such as Calendly, Acuity Scheduling, and SimplyBook.me are noted for their user-friendly interfaces and robust features, making them popular choices among users for efficient appointment management. ### What are the common challenges businesses face when implementing appointment scheduling software? Common challenges businesses face when implementing appointment scheduling software include user adoption resistance, with 23% of users citing difficulty in getting staff to embrace new technology. Integration issues with existing systems are also prevalent, affecting 19% of users. Additionally, 17% report concerns about the software's customization capabilities, which can hinder meeting specific business needs. Lastly, 15% of users experience difficulties with customer support, impacting their overall satisfaction and effective use of the software. ### What are the key features to look for in an online appointment scheduling tool? Key features to look for in an online appointment scheduling tool include calendar integration, automated reminders, customizable booking pages, and mobile accessibility. Tools like Calendly, Acuity Scheduling, and SimplyBook.me excel in these areas, with users highlighting the importance of user-friendly interfaces and robust reporting capabilities. Additionally, features such as payment processing and client management are frequently mentioned as essential for enhancing the scheduling experience. ### What integrations should I consider for my existing software stack? When considering integrations for online appointment scheduling, prioritize compatibility with CRM systems like Salesforce, email marketing tools such as Mailchimp, and payment processors like Stripe. Additionally, look for integrations with calendar applications like Google Calendar and Microsoft Outlook, as these are frequently mentioned by users as essential for streamlining workflows. Other notable integrations include Zoom for virtual appointments and Slack for team notifications, which enhance communication and efficiency. ### What reporting and analytics features should I look for in scheduling software? When evaluating scheduling software, look for robust reporting and analytics features such as customizable reports, appointment statistics, user activity tracking, and integration with other analytics tools. Key products like Calendly, Acuity Scheduling, and SimplyBook.me offer features like real-time reporting on appointment trends and client demographics, which help in understanding usage patterns and optimizing scheduling strategies. Additionally, tools like Setmore provide insights into staff performance and client engagement, enhancing decision-making capabilities. ### What security measures should I expect from appointment scheduling software? When evaluating appointment scheduling software, expect robust security measures such as data encryption, secure user authentication, and compliance with regulations like GDPR and HIPAA. Many users highlight features like two-factor authentication and regular security audits as essential. For instance, products like Calendly, Acuity Scheduling, and SimplyBook.me are noted for their commitment to user data protection, with reviews emphasizing their proactive approach to security and privacy. Additionally, look for software that offers customizable access controls to ensure sensitive information is adequately protected.