G-P Reviews & Product Details

I really like G-P's platform because it's very intuitive and the employment generator contract is great and easy to use, which helps refine talent operations processing for hiring new FTE employees. We've been using G-P for over four years and I've noticed growth and development in their platform, especially with the use of AI. The support they provide for our co- FTE employees is also fantastic. We love our account manager, Fernanda because she's always lovely, responsive, and helpful. Review collected by and hosted on G2.com.

Sometimes when we open a ticket, there can be a delay in response times or we're not updated as much as possible. I believe even if the request has not been actioned yet, it'll be nice for the HR specialist to give an update of where they are. Sometimes an update is not about completing the request, but keeping the person informed throughout the whole process. Review collected by and hosted on G2.com.

On the positive side, G-P offers a convenient digital platform where all employment information, documents, and payslips are available in one place. It’s helpful to have everything accessible online without needing to go anywhere or deal with paperwork manually. The process of onboarding itself was smooth and well-structured, and the initial documentation was easy to complete. Review collected by and hosted on G2.com.

I had a disappointing experience with G-P as an employer of record. When I joined my company, an administrative error was made during onboarding: despite clearly communicating my confirmed start date well in advance, the contract was issued with a later date. As a result, I didn’t receive timely payment for the period I had already worked. What’s worse, G-P initially tried to place the responsibility for this error on me and my company, rather than acknowledging their own process oversight. It took pressure from my managers to escalate the issue and eventually receive an apology.

In addition, I submitted a PPK opt-out form at the start of my employment, which G-P failed to process, and I was enrolled in the plan against my decision. This is now being reversed over the course of two months.

Overall, I found the communication slow, the accountability lacking, and the handling of local compliance inconsistent. I hope G-P improves their internal processes and takes more responsibility in future cases. Review collected by and hosted on G2.com.

I like that G-P ensures that all my legal working rights are maintained in my contract, and payroll is clean and efficient. I appreciate how G-P makes it easy to ensure I'm receiving the right benefits and to get my tax done at the end of the year. Having a locally based employment team through G-P helps me ensure I am not missing out on benefits I am entitled to. The pay stubs are clear and payments have always been quick. It was easy for me on the employee side to set up. Review collected by and hosted on G2.com.

Some types of leave (sick leave) are not tracked in the platform for some reason, so I have to reach out regularly to check my balance. Review collected by and hosted on G2.com.

Our experience working with G-P as our Canada EOR has been outstanding. The team has offered seamless support throughout our expansion into Canada, making us feel genuinely well supported. The G-P portal stands out for its intuitive design and ease of use, which streamlines our processes and increases efficiency. Our contractors regularly share positive feedback about their HR interactions, which truly reflects the high standard of service provided.

I would also like to extend special thanks to our Customer Success Manager, Giancarlo, who has consistently gone the extra mile—particularly during the hectic end-of-year and holiday season. He made sure agreements were escalated and finalized promptly, allowing our contractors to begin work without unnecessary delays. This level of responsiveness and commitment has had a meaningful impact on our operations.

In summary, G-P has proven to be a dependable partner, and we wholeheartedly recommend their services to any organization seeking a smooth and supportive global expansion journey. Review collected by and hosted on G2.com.

There were a few issues with the billing process at first, but they were resolved quickly. Review collected by and hosted on G2.com.

I really like our account manager, Lucas, because he's always prepared before our meetings and answers all our questions thoroughly. If he doesn't know something, he points us in the right direction. I find the support service very intuitive; they usually get back to us within twenty-four hours. The specific country insights are amazing, and I also like how user-friendly the online profile is. Review collected by and hosted on G2.com.

There's been quite a lot of portal updates, which sometimes makes it confusing to navigate around where to find someone's contract. It could be housed in three different places, so I found myself looking in all those places. The online chat box is not helpful, so we always end up resorting to email. If they could improve the online chat, that would be amazing. Review collected by and hosted on G2.com.

I appreciate G-P's no-nonsense approach and online platform, which allows us to focus on what matters without dealing with exorbitant costs and unnecessary services. I like the purely online system with its flexibility on contracts or contractors, making hiring straightforward. The simplicity of finding out details of hiring staff in new markets is invaluable. Before hiring staff overseas, knowing the full extent of additional costs in that market is crucial, and G-P provides that information, which is often difficult to obtain elsewhere. The 24-hour chat feature is useful, particularly when working across different time zones. The initial setup was very easy, making it convenient to start using G-P. Review collected by and hosted on G2.com.

Payroll for contractors is a slow process. I understand payments must take a number of days, but there have been severe delays which have been difficult for our contractors. When approving payments it is cumbersome to view the receipt in which it refers to. This makes approving reimbursement for contractors a lengthy process. Review collected by and hosted on G2.com.

I like that the G-P Portal serves as a one-stop platform for essential work-related tasks. It allows me to manage and organize timesheets, file and monitor expenses, and raise issues through tickets all in one place. The timesheets and expense submissions via G-P help my employer monitor my billable work hours and allow me to reimburse necessary expenses. The ticketing features are helpful as they connect me with the concerned team whenever I need help or have questions about my employment documents, payroll concerns, and other HR-related issues. I find that the system is organized in a way that allows me to quickly access tools and information needed. Also, the initial setup of G-P was easy enough and straightforward. Review collected by and hosted on G2.com.

One enhancement I look forward to is having a direct link where I can easily view and access current and previous payslips. Having this readily available in the portal will make it more convenient to review compensation details. Having this feature will help save time and ensure that important payroll information is accessible in one centralized location. Review collected by and hosted on G2.com.

By combining local labor law requirements, payroll, and compliance into a single, streamlined platform, G-P greatly simplifies international hiring. It can be difficult and time-consuming to expand into new nations, but G-P manages a large portion of the administrative and legal load effectively. Particularly useful is the local compliance knowledge, which gives assurance that payroll procedures and employment contracts adhere to national laws. All things considered, it lowers risk, saves time, and greatly simplifies the management of a worldwide workforce. Review collected by and hosted on G2.com.

Response times can occasionally be slower than anticipated when using G-P, which is a drawback, particularly when handling country-specific compliance questions that need to be escalated. Even though the platform streamlines a lot of procedures, local regulatory checks may still cause some updates or contract modifications to take longer than expected. For startups or smaller teams, the cost structure may also seem excessive. The experience would be enhanced by providing more flexible pricing options and speeding up the processing of support requests. Review collected by and hosted on G2.com.

I really appreciate the ease and speed of the G-P platform, which benefits both our team and our employees. This is particularly valuable when managing employee contracts and payroll across different geographic regions where we don't have an entity, as G-P enables us to hire in these locations effortlessly. Another standout feature is the simplicity and user-friendly nature of the invoicing process, which makes it straightforward to handle financial transactions. During the initial setup of G-P, I found the process to be pretty easy to follow, aided by the good advice from support and our CSM. Overall, my experience with G-P has been positive, and I would rate my likelihood of recommending it to a friend or colleague as a 9 out of 10. Review collected by and hosted on G2.com.

I find G-P can be expensive for permanent staff. While the pricing for contractors is fair, the cost for permanent employees can be high. I suggest introducing an introductory discount or establishing a partnership program to offer better discounts for permanent staff. Review collected by and hosted on G2.com.

I like that G-P offers an extra in its benefits compared to my previous EOR. The benefits are useful in daily life, like the 2 months of free Internet if the service is contracted with SOMOS. Review collected by and hosted on G2.com.

The communication channel could improve with a chat, something that is in real-time. There is also friction with the initial setup of G-P because I had to provide many documents that my previous EOR did not require. I would like them to improve the way they calculate withholding tax, the benefits they might offer in the future, and the availability to resolve my questions. Review collected by and hosted on G2.com.