G-P Reviews & Product Details

I really like G-P's platform because it's very intuitive and the employment generator contract is great and easy to use, which helps refine talent operations processing for hiring new FTE employees. We've been using G-P for over four years and I've noticed growth and development in their platform, especially with the use of AI. The support they provide for our co- FTE employees is also fantastic. We love our account manager, Fernanda because she's always lovely, responsive, and helpful. Review collected by and hosted on G2.com.

Sometimes when we open a ticket, there can be a delay in response times or we're not updated as much as possible. I believe even if the request has not been actioned yet, it'll be nice for the HR specialist to give an update of where they are. Sometimes an update is not about completing the request, but keeping the person informed throughout the whole process. Review collected by and hosted on G2.com.

On the positive side, G-P offers a convenient digital platform where all employment information, documents, and payslips are available in one place. It’s helpful to have everything accessible online without needing to go anywhere or deal with paperwork manually. The process of onboarding itself was smooth and well-structured, and the initial documentation was easy to complete. Review collected by and hosted on G2.com.

I had a disappointing experience with G-P as an employer of record. When I joined my company, an administrative error was made during onboarding: despite clearly communicating my confirmed start date well in advance, the contract was issued with a later date. As a result, I didn’t receive timely payment for the period I had already worked. What’s worse, G-P initially tried to place the responsibility for this error on me and my company, rather than acknowledging their own process oversight. It took pressure from my managers to escalate the issue and eventually receive an apology.

In addition, I submitted a PPK opt-out form at the start of my employment, which G-P failed to process, and I was enrolled in the plan against my decision. This is now being reversed over the course of two months.

Overall, I found the communication slow, the accountability lacking, and the handling of local compliance inconsistent. I hope G-P improves their internal processes and takes more responsibility in future cases. Review collected by and hosted on G2.com.

Our experience working with G-P as our Canada EOR has been outstanding. The team has offered seamless support throughout our expansion into Canada, making us feel genuinely well supported. The G-P portal stands out for its intuitive design and ease of use, which streamlines our processes and increases efficiency. Our contractors regularly share positive feedback about their HR interactions, which truly reflects the high standard of service provided.

I would also like to extend special thanks to our Customer Success Manager, Giancarlo, who has consistently gone the extra mile—particularly during the hectic end-of-year and holiday season. He made sure agreements were escalated and finalized promptly, allowing our contractors to begin work without unnecessary delays. This level of responsiveness and commitment has had a meaningful impact on our operations.

In summary, G-P has proven to be a dependable partner, and we wholeheartedly recommend their services to any organization seeking a smooth and supportive global expansion journey. Review collected by and hosted on G2.com.

There were a few issues with the billing process at first, but they were resolved quickly. Review collected by and hosted on G2.com.

I really appreciate the ease and speed of the G-P platform, which benefits both our team and our employees. This is particularly valuable when managing employee contracts and payroll across different geographic regions where we don't have an entity, as G-P enables us to hire in these locations effortlessly. Another standout feature is the simplicity and user-friendly nature of the invoicing process, which makes it straightforward to handle financial transactions. During the initial setup of G-P, I found the process to be pretty easy to follow, aided by the good advice from support and our CSM. Overall, my experience with G-P has been positive, and I would rate my likelihood of recommending it to a friend or colleague as a 9 out of 10. Review collected by and hosted on G2.com.

I find G-P can be expensive for permanent staff. While the pricing for contractors is fair, the cost for permanent employees can be high. I suggest introducing an introductory discount or establishing a partnership program to offer better discounts for permanent staff. Review collected by and hosted on G2.com.

The simplicity of the onboarding has been incredible. Felt assisted all along, and everyone has been incredibly supportive. The platform is very user friendly and organised - it makes it way easier to find your usual workplace documentations (specially if you're used to other heavier and harder to navigate platforms). Review collected by and hosted on G2.com.

Not particularly a dislike as I can't find one - but I'd recommend just having a better onboarding screen for those unfamiliar with remote contracting (e.g. steps to go through, what has been done and missing, and also cover the last mile between the contractor and the company, connecting with manager, etc). I'd also love to see my local country work code and legals in a simpler way - this is typically a very cumbersome piece of information to consume and digest, and would be great if G-P would offer this from the get-go. Review collected by and hosted on G2.com.

I appreciate the quick support and responses from the G-P team, which make problem-solving and issue resolution efficient and stress-free. The ease of the onboarding and offboarding processes is remarkable, allowing these critical HR tasks to be completed smoothly and efficiently, which saves a lot of time and effort. The platform offers an excellent overview with all the necessary information consolidated in one place, simplifying management and access to vital data. I am impressed with the modern tools and the integration of AI, which provide smarter, faster, and available solutions. This brings a level of intelligence and efficiency that enhances operational capabilities significantly. Switching to G-P has been beneficial due to their superior service and product, coupled with faster and more modern processes compared to our previous provider. Despite some initial setup issues during the TUPE transfer, the overall setup was fairly straightforward. Review collected by and hosted on G2.com.

I dislike the change of the interface of the G-P platform. I preferred the old version because everything was easier to find and was more suitable for my needs and access. Review collected by and hosted on G2.com.

I really appreciate the support from G-P. Tickets are always answered quickly, and the guidance has mostly been excellent, especially in Germany and the Netherlands. Our account manager is also very available to help when needed. Review collected by and hosted on G2.com.

The interface - there is no way to filter between active and inactive employees which is super frustrating. Zoho - employees have reported frustrations logging time and expenses, and it's very clunky on the admin side too. Being able to filter employees by active/inactive status would be invaluable. The inactive ones should be default hidden. For time logging, one employee in Germany reported having to log every day individually it wasn't possible to log, for example, a 2-week vacation in one go. The initial setup was more complicated than expected, and there were some glitches. Review collected by and hosted on G2.com.

I find G-P's portal very easy to use, especially for onboarding employees. With a brief orientation, I was able to set it up quickly. It's also straightforward for our key personnel to access timely information on payroll, vacations, benefits, and accounts payable. I appreciate the ease of customizing benefits for executive-level positions, like for our Director in Manila. Review collected by and hosted on G2.com.

There's a very tight timeline to make payments for payroll. It would be easier if this was automated or the window was larger. With international bank transactions, it's a little more challenging to turn it around in a couple of days, especially when the CFO or CEO are not available. Also, it would be handy if it integrated with QuickBooks Online. Review collected by and hosted on G2.com.

I use G-P for remuneration and benefits management at my organization, and it perfectly handled my onboarding and contract-related tasks. I love how G-P helped with onboarding and benefits management, especially since my organization didn't have an entity in India. I really appreciate the support G-P provides. The dashboards and management features are very informative and precise, which I find really valuable. The initial setup was very easy and fast. Compared to a product I used personally before, G-P is exceptional. Review collected by and hosted on G2.com.

There are no feature that I dislike. Review collected by and hosted on G2.com.