GetResponse Reviews & Product Details

All-in-one marketing platform – It combines email marketing, automation, landing pages, webinars, forms, and CRM-style features in one tool, which reduces the need for multiple platforms.

Powerful automation workflows – The visual automation builder is intuitive and allows for advanced, behavior-based campaigns (tags, triggers, scoring), even for non-technical users.

Strong email deliverability – GetResponse has a solid reputation for inbox placement, which is critical for campaign performance.

Easy-to-use email and landing page builders – Drag-and-drop editors with ready-made templates make it quick to launch campaigns without design skills.

Built-in webinars – A standout feature compared to many competitors, useful for lead generation, onboarding, and product demos without extra software.

Good analytics and reporting – Clear insights into open rates, clicks, conversions, and automation performance help optimize campaigns effectively.

Scales well for growing businesses – Suitable for small teams but capable enough for more complex marketing needs as a business grows. Review collected by and hosted on G2.com.

1.Pricing can get high as you grow

The cost increases significantly when you need more contacts or want higher-tier features like automation, webinars, or advanced analytics.

2. Learning curve for advanced features

While basic email campaigns are easy to set up, some of the more powerful automation and segmentation tools take time to master.

3. Interface feels a bit dated in places

Some users find the UI less modern and fluid compared with newer platforms, which can make navigation feel clunky.

4. Split testing limitations

A/B testing isn’t as robust as some competitors — for instance, it might lack multivariate testing or deeper experimental controls.

5. Support quality varies

Some users report that support responsiveness and expertise can vary depending on time of day or plan tier. Review collected by and hosted on G2.com.

It is highly user friendly just by drag-and-drop email building becomes fast and accurate. It allows us generate thousand different emails templates in seconds.

It also have seamless analytic and reporting dashboard that keeps us updated on maters marketing and campaign in all channels.

Mobile capability and integration makes it more seamless for us. Review collected by and hosted on G2.com.

I do not have any issues with this tool. It has been seamless for us. Review collected by and hosted on G2.com.

ease of use

very good customer support

ai generated templates Review collected by and hosted on G2.com.

difficulity to switch account owner

only one person can Access invioces Review collected by and hosted on G2.com.

GetResponse makes email marketing very easy for us. The automation workflows are clean and intuitive, so it’s simple to set up sequences without feeling overwhelmed. I also like how landing pages, pop-ups, and email campaigns are all in one place, which helps us save time and keeps everything connected. The deliverability we are getting is just great. Review collected by and hosted on G2.com.

GetResponse is a great email tool, but I feel there are times when the reports feel less in-depth. Also, I felt that many times, customisation options in the templates were limited. The pricing is on the high end, as the email list increases. Review collected by and hosted on G2.com.

As someone who manages email marketing for several clients, I find the drag-and-drop builder to be a real lifesaver. It allows me to quickly create branded templates without needing to consult a designer each time. The workflows are also very intuitive, enabling me to set up onboarding sequences, product reminders, and nurturing campaigns within minutes. The analytics are straightforward and make it easy for me to compare performance across different clients. Review collected by and hosted on G2.com.

Nothing major so far. Some template customisation options feel limited at times, but it’s not a dealbreaker. Review collected by and hosted on G2.com.

What I like most is the quality of the human support. I recently needed to migrate from a Gmail account to a professional domain for my educational project, Mandala Mastery Workshops México. The process could have been confusing, but Peter from the support team provided clear and patient guidance. Within minutes, I confirmed my new email and started fresh with confidence. I also appreciate the platform’s ease of use and its clean interface, which is ideal for launching mailing campaigns with structure and visual coherence. Review collected by and hosted on G2.com.

The only aspect that felt slightly confusing was the transition process between accounts. At first, I wasn’t sure if my institutional address had duplicated my workspace or replaced it. A bit more clarity during the switch would have helped. However, thanks to support, it was resolved quickly. Other than that, everything else has been smooth and intuitive. Review collected by and hosted on G2.com.

GetResponse has been amazing for our business. The implementation & integration is really easy and there are tons of tutorials which help you set everything up. We use it on a day to day basis for our email marketing. All features that we need are covered and the prices are the cheapest we could find. Customer Support is great too. They even send you hand-made video recordings if you have a specific question about a feature that isn't explained elsewhere. Review collected by and hosted on G2.com.

Some things were a bit difficult to understand at first (like the fact that if you add contacts via API you need to make sure to add them to the autoresponder list seperately, otherwise the Auto Responder won't work), but that was mainly our own mistake and was easily fixed by their support team. Review collected by and hosted on G2.com.

I love the way I was helped today with several problems that were driving me crazy. I was pleased that I could be listened to and helped with videos that made things much easier. Many thanks for your effective attention :) Review collected by and hosted on G2.com.

The system is not very intuitive; it would be very useful to provide a list of steps to follow if we want to perform specific actions. For example: to create a newsletter, you need to follow these steps, or to connect GetResponse with your landing page. I don't know, it's just an idea :) Blessings Review collected by and hosted on G2.com.

I run a 27-year-old company, and despite many attempts over the years, I never managed to fully commit to a mass mailing/email marketing platform. Relying on organic, individual emails slowed down our business significantly—and worse, some messages were flagged as spam for no valid reason.

Recently, I decided to test several email marketing programmes. While some looked appealing and were cheaper, I quickly and almost effortlessly adapted to GetResponse—which honestly surprised me. That ease of adoption is a testament to the platform’s design: everything is built to be intuitive and user-friendly. There’s also a wealth of information available, so you can grow as advanced as you like, yet the system remains straightforward and accessible.

I’ve come to truly respect the company—not only for how they run their business, but also for how they explain, guide, and support customers through webinars and resources.

The customer support team is outstanding. I received lightning-fast, clear, and complete responses to my questions. On one occasion, they even recorded a custom video during a live chat to resolve my issue instantly. That level of service is extraordinary. Having trained hundreds of people in complaint handling and communication myself, I can confidently say their support sets a benchmark in the industry. The only way it could get better would be if someone from GetResponse visited me in person with their laptop!

Before committing, I tried another competitor for comparison. But after struggling with a clunkier process, I quickly realised I had already found the right solution with GetResponse. Review collected by and hosted on G2.com.

Nothing! Everything has been fine so far. Review collected by and hosted on G2.com.

Sold and Stable platform to use, would recommend Review collected by and hosted on G2.com.

wish they had better customization for fields on forms like first name and last name Review collected by and hosted on G2.com.