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Flowspace Reviews & Product Details

Flowspace is a logistics and fulfillment solution built for ecommerce and omnichannel brands. It combines cloud-based software with a nationwide warehouse network, giving companies centralized control and real-time visibility across inventory, orders, and shipping. By integrating directly with warehouse operations, the platform provides proactive inventory tracking, order status upates, and performance metrics that enable businesses to respond quickly to demand changes, supply constraints, and operational issues. The system intelligently routes and reroutes orders to the most efficient fulfillment center based on location, inventory availability, and carrier performance. This reduces transit times, controls shipping costs, and preserves delivery speed and customer experience. Flowspace integrates with ERP systems, warehouse management software, and major ecommerce platforms, ensuring that inventory, order, and shipment data remain consistent across every sales channel. All operations are backed by service level agreements that guarantee specific standards for order accuracy, on-time shipping, and fulfillment speed, with reporting to hold performance accountable. From the outset, Flowspace provides guided onboarding and implementation support to configure integrations, workflows, and performance tracking. Its operational oversight tools let businesses monitor key fulfillment metrics, identify process bottlenecks, and make data-driven improvements. The platform supports both direct-to-consumer and wholesale fulfillment, including services like kitting, bundling, and returns management. By consolidating fulfillment into a single platform, Flowspace reduces the complexity of managing multiple logistics partners or facilities. Businesses can scale across the country without taking on warehouse leases or staffing, while retaining centralized visibility and control over their operations. This combination of technology, infrastructure, and operational support positions Flowspace as a comprehensive solution for companies seeking to optimize fulfillment efficiency, reliability, and scalability in a competitive market.

Product Website

Seller

Flowspace

Discussions

Flowspace Community

Languages Supported

English

Overview by

Courtney Mohl

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Flowspace Integrations

(48)

Verified by Flowspace

Flowspace Media

A powerful, intelligent, and easy-to-use interface for scaling ecommerce brands.

Flowspace Demo - Flowspace Network Optimization

The Network Optimization System (NOS) provides the flexibility to improve inventory allocation and cut costs.

Gain complete oversight over outbound orders with real-time tracking, wherever you're selling.

A look at Flowspace and how it supports the fulfillment operations of scaling brands.

Official Downloads

(5)

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Flowspace Reviews (53)

Reviews

Flowspace Reviews (53)

Review Summary

Generated using AI from real user reviews

Users consistently praise the customer support and ease of use of Flowspace, highlighting how responsive and helpful the team is in resolving issues and optimizing operations. Many appreciate the platform's intuitive interface and effective integration with e-commerce tools, making logistics management simpler. However, some users note a common limitation regarding reporting capabilities, indicating a desire for more detailed and customizable reporting options.

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Michael B.

Small-Business (50 or fewer emp.)

11/8/2023

"Look no further than Flowspace!"

5/5

What do you like best about Flowspace?

I like the interface, constant upgrades, and numerous features. The site is easy to use and the customer support is top notch. Flowspace is essential for my day to day operations as I use it frequently. Integration is smooth and allows for effective implementation. Review collected by and hosted on G2.com.

What do you dislike about Flowspace?

I do not dislike anything about Flowspace. If there is a glitch or error, the team fixes it quickly! Review collected by and hosted on G2.com.

Joe S.

Small-Business (50 or fewer emp.)

8/29/2023

"Flowspace is a valued partner to our company and viewed as an extension of our internal team."

5/5

What do you like best about Flowspace?

Accurate and timely access to information. We utilize Flowspace's software as our inventory record keeper and find their system to be very accurate. Our account management team is accountable and detailed in their analysis in optimizing our supply chain setup. Review collected by and hosted on G2.com.

What do you dislike about Flowspace?

Flowspace is still building out their reporting capabilties at this time. They are receptive and open to our feedback on how to optimize the platform and have demonstrated to ability to be dynamic with their optimizations. Review collected by and hosted on G2.com.

What problems is Flowspace solving and how is that benefiting you?

Flowspace is optimizing the location of our inventory, analyzing trends/data and making suggestions on how to better run our business. They consistently deliver on their SLA's across the network and hold the warehousing partners accountable to delivering our product on time and in full. As we pivot our brand from D2C only to an omni-channel approach, Flowspace has the tools to properly serve both the freight and parcel sides on the business. Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

12/4/2023

"Easy to use, great team to work with"

5/5

What do you like best about Flowspace?

It's so easy to communicate with the team - both the warehouse floor team and the Flowspace support team. Whenever any issues arise, they are quick to help resolve any issues. Review collected by and hosted on G2.com.

What do you dislike about Flowspace?

There are a few features that we wish were already implemented (like Amazon FBA integration, being able to see backorder counts), but the Flowspace team is always eager to hear feedback and has been helpful in communicating with the product team, putting our suggestions into action, and updating us regarding timelines. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

11/3/2023

"Easy Order Input, Lack of Visibility on Warehouse Side/Communication"

2.5/5

What do you like best about Flowspace?

Flowspace is a simple platform to use for order entry/checking inventory for what I do on a day to day basis Review collected by and hosted on G2.com.

What do you dislike about Flowspace?

There is a general lack of prompt communication when issues arise as well as the warehouse not having full visibility to all information pertaining to orders (i.e. all reference numbers, backorder status). In regards to communication, it is often difficult to receive responses on the discussion boards without reaching out to other contacts on other platforms which kind of cancels out the purpose of the discussion board feature. Review collected by and hosted on G2.com.

Vincent B.

Small-Business (50 or fewer emp.)

8/3/2023

"Best fulfillment company for fast growing DTC brand!"

5/5

What do you like best about Flowspace?

WMS software is really robust and clean. They have B2C and B2B warehouses nationwide everywere you need them and customer service is attentive and very good which is critical for us! Review collected by and hosted on G2.com.

What do you dislike about Flowspace?

The only downside is FS sits ontop of 3rd party warehouses so you have to lean on and trust FS customer service to sovle warehouse related issus. They do a great job but sometimes I like being direct. Review collected by and hosted on G2.com.

Caryn H.

Small-Business (50 or fewer emp.)

8/24/2023

"Great partner to grow with"

4/5

What do you like best about Flowspace?

The partnership that we have with our account rep, Meaghan. She goes above and beyond and I feel as she has Kane's best interest always. Review collected by and hosted on G2.com.

What do you dislike about Flowspace?

Flowspace is still a very young company and there are many feature improvements that can be made to become a more rebust WMS system. I think there is a lot of focus on what is the next offering. Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

11/3/2023

"Intuitive UI that is lacking key 3PL reporting functionality"

2.5/5

What do you like best about Flowspace?

The UI of the portal is easy to navigate. It's clear to see where inbound/outbound orders are and get a detailed view easily. Customer support is good, our account reps are responsive. Review collected by and hosted on G2.com.

What do you dislike about Flowspace?

The 3PL reporting is lacking. It's crucial to be able to pull back-dated inventory snapshots and we're unable to do that in Flowspace. Also the warehouse cannot see orders when they are backordered, which causes delays in outbound processing and leads to TONU freight fees when we're running lean inventory and replenishing close to the outbound pickup date because the warehouse is unprepared. Review collected by and hosted on G2.com.

Verified User in Medical Devices

Small-Business (50 or fewer emp.)

11/14/2023

"Flowspace 3PL"

4/5

What do you like best about Flowspace?

We have found the team responsive and helpful. They are quick to resolve issues and provide insight when requested.

The system integrates well with our storefront and tracking orders etc is easy.

Tech support is very helpful when we have required support relating to the api. Review collected by and hosted on G2.com.

What do you dislike about Flowspace?

The support system is time consuming and a bit repetitive when requesting assistance and accessing 'cases' is not user friendly and buggy. Review collected by and hosted on G2.com.

Response from Jess Feenaughty of Flowspace

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Thank you for your feedback, we are so glad you are enjoying the advantages of our CS Response Time of less than two hours and the knowledge share Flowspace provides.

Accessing cases through our Customer Portal is the most efficient and accurate way to connect with our CS Team. By accessing the portal, you gain clear visibility into the status and history of your cases, empowering you with the tools and insights needed for a streamlined and informed engagement with our support services including our large library of Help Articles.

Thank you once again for sharing your experience. We truly appreciate your feedback and value your partnership.

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

11/16/2023

"Reports"

2.5/5

What do you like best about Flowspace?

I love that I can schedule reports to run over the weekend. It is helpful to capture a snapshot of our inventory as of Monday morning. The reports are easy to run. Review collected by and hosted on G2.com.

What do you dislike about Flowspace?

You have to clean up the reports a lot. They are not easy to run and need a lot of filtering. The data is not very clean. Review collected by and hosted on G2.com.

Response from Jess Feenaughty of Flowspace

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Thank you for your feedback; we’re happy you enjoy our Report Schedule functionality.

All reports in Flowspace are generated with raw data, providing a complete and unfiltered view of information allowing you to analyze all available details. Providing raw data demonstrates transparency and openness, as customers can see the exact information used to generate summaries and system-driven updates.

Additionally, Flowspace has enhanced our reporting offerings and released an Inventory Snapshot report that now allows you to capture historical, start-of-day inventory levels so you don’t have to depend on scheduled reports to review historical inventory levels.

Thank you once again for sharing your experience. We truly appreciate your feedback and value your partnership.

Hassan K.

Member Experience Associate

Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

4/27/2023

"One of The Biggest Players in Orders Fullfilment!"

4.5/5

What do you like best about Flowspace?

Flowspace is an essential backbone to fulfilling our customers' orders. The portal is straightforward to access and navigate. I can easily view order information pulled from Shopify and see which fulfillment partner is responsible for delivering. Review collected by and hosted on G2.com.

What do you dislike about Flowspace?

The platform is speedy and without issues! So, nothing to dislike. Their customer support is a joy to talk to as well. Review collected by and hosted on G2.com.

What problems is Flowspace solving and how is that benefiting you?

We use Flowspace for its robust third part fulfillment control, and the web portal grants us access to the needed information on order whereabouts and tools to modify the order if need be. We are able to deliver our product to our customers on time and without issues in most cases. If a problem occurs, Flowspace takes care of it once notified. Review collected by and hosted on G2.com.