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Flowspace Reviews & Product Details

Flowspace is a logistics and fulfillment solution built for ecommerce and omnichannel brands. It combines cloud-based software with a nationwide warehouse network, giving companies centralized control and real-time visibility across inventory, orders, and shipping. By integrating directly with warehouse operations, the platform provides proactive inventory tracking, order status upates, and performance metrics that enable businesses to respond quickly to demand changes, supply constraints, and operational issues. The system intelligently routes and reroutes orders to the most efficient fulfillment center based on location, inventory availability, and carrier performance. This reduces transit times, controls shipping costs, and preserves delivery speed and customer experience. Flowspace integrates with ERP systems, warehouse management software, and major ecommerce platforms, ensuring that inventory, order, and shipment data remain consistent across every sales channel. All operations are backed by service level agreements that guarantee specific standards for order accuracy, on-time shipping, and fulfillment speed, with reporting to hold performance accountable. From the outset, Flowspace provides guided onboarding and implementation support to configure integrations, workflows, and performance tracking. Its operational oversight tools let businesses monitor key fulfillment metrics, identify process bottlenecks, and make data-driven improvements. The platform supports both direct-to-consumer and wholesale fulfillment, including services like kitting, bundling, and returns management. By consolidating fulfillment into a single platform, Flowspace reduces the complexity of managing multiple logistics partners or facilities. Businesses can scale across the country without taking on warehouse leases or staffing, while retaining centralized visibility and control over their operations. This combination of technology, infrastructure, and operational support positions Flowspace as a comprehensive solution for companies seeking to optimize fulfillment efficiency, reliability, and scalability in a competitive market.

Product Website

Seller

Flowspace

Discussions

Flowspace Community

Languages Supported

English

Overview by

Courtney Mohl

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

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Flowspace Integrations

(48)

Verified by Flowspace

Flowspace Media

A powerful, intelligent, and easy-to-use interface for scaling ecommerce brands.

Flowspace Demo - Flowspace Network Optimization

The Network Optimization System (NOS) provides the flexibility to improve inventory allocation and cut costs.

Gain complete oversight over outbound orders with real-time tracking, wherever you're selling.

A look at Flowspace and how it supports the fulfillment operations of scaling brands.

Official Downloads

(5)

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Flowspace Reviews (53)

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Todd S.

Small-Business (50 or fewer emp.)

5/7/2024

"Flowspace differentiators"

5/5

What do you like best about Flowspace?

After trying several platforms and partners we are VERY happy to have landed with Flowspace. The platform's ease of use, order management tools, and internal communications module are significant improvements on what was previously available. Results have been consistently within SLA, often exceeding expectations. Partner warehouses demonstrate high standards, and possess value-added certifications that are benificial to our personal care product line. Review collected by and hosted on G2.com.

What do you dislike about Flowspace?

Still waiting on improvements to customized reporting. Flowspace's AI tool is a great start,but I hope to be able to request more detailed, custom queries soon. Review collected by and hosted on G2.com.

What problems is Flowspace solving and how is that benefiting you?

Flowspace assists Dermaclara in achieving it's goals of streamlining operations and reducing the need for internal (operations) staff. The platform provides real-time visibilty on all orders, inbound receivings, work orders and shipments, as well as the ability for CS operators to edit and/or communicate with the warehouse specific to an order or job. This feature alone saves several hours per week over our previous workflows. The support team at Flowspace is loaded with industry experts working within a well-organized system to provide timely responses as well as strategic suggestions. Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

5/28/2024

"Flowspace is the best in class Warehouse Management Solution"

5/5

What do you like best about Flowspace?

Flowspace provides our team with omnichannel visibility, Amazon/Shopify integrations, and more. The greatest benefits are their customer support and technical team. Extremely responsive, flexible, and feel like they're PART of your team. You can have a great product, but if you don't have the right people to help enable cababilities and set you up for success, then it's effectively a useless product. Flowspace has both a great product and an A+ team. Overall

- The software does what it says it's intended for and more

- It's VERY easy to use and implement

- Integrations are a few clicks and seamless

- Our team is using it ALL the time

- The people on the Flowspace team are the best in class Review collected by and hosted on G2.com.

What do you dislike about Flowspace?

Can't think of anything. Maybe only feedback is to think through how to better articulate pricing (tough in this industry in general) Review collected by and hosted on G2.com.

Verified User in Consumer Electronics

Small-Business (50 or fewer emp.)

5/29/2024

"Great solution for warehouse and fulfillment management"

4.5/5

What do you like best about Flowspace?

We love the visibility and the customer service we get by using Flowspace. Their team is super proactive in showing us new features and ways we can optimize our operations, and is very hands-on when we're troubleshooting new issues or ideas. In particular, have really appreciated the node optimization tools and analysis that Flowspace has provided to give us more insight into how we can better meet our customer demand. Review collected by and hosted on G2.com.

What do you dislike about Flowspace?

While fulfillment costs aren't quite as cheap as Amazon with our current node volume, they have been working with us on ways to bring those costs down. Review collected by and hosted on G2.com.

Ramadan P.

Customer Support

Mid-Market (51-1000 emp.)

12/21/2023

"Flowspace is the best!"

4/5

What do you like best about Flowspace?

I really love the extension of the inventory that Flowspace provides it makes inventory management and product shipping so easy and as they cover a wide area with faster processes.

The website interface and user experience are easy making support and tracking faster and more reliable.

-Overall it's easy to implement and integrate with shop's/E-commerce tools like Shopify. Review collected by and hosted on G2.com.

What do you dislike about Flowspace?

I really hate that they do not have a live-chat option and cases/tickets with them take time to be reviewed and have feedback, and sometimes they have issues with storing metal/Alumoin products (Rusting issues) Review collected by and hosted on G2.com.

What problems is Flowspace solving and how is that benefiting you?

Overall, Flowspace has always been improving and fastening the shipping and handling process, and their website is pretty good in reflecting info and tracking. Our delivery ETA's have been greatly impacted by the by extension of Flowspace's warehouse in New Jersey as our main house is on, which has cut the time in half. Our members have found this to be advantageous,BY the noticeably better and more enjoyable ordering and delivery EXPerience. Review collected by and hosted on G2.com.

Erica B.

Small-Business (50 or fewer emp.)

4/30/2024

"Decent but not without Issues"

3.5/5

What do you like best about Flowspace?

Flowspace has a good user-friendly interface and are responsive to customer questions. Review collected by and hosted on G2.com.

What do you dislike about Flowspace?

Unfortunately since they don't own their warehouses there's a lot of disconnect when it comes to getting something fixed at the fulfillment level. They're essentially another middle man which makes it a bit harder to get special requests executed. Review collected by and hosted on G2.com.

Astrid S.

Contract Chief of Staff

Small-Business (50 or fewer emp.)

10/17/2023

"Like an extension of our team"

5/5

What do you like best about Flowspace?

Flowspace has been an incredible partner to us at Agni. Through multiple transitions in Supply Chain Leadership, they have been an absolute rock, keeping detailed records of our projects and providing consistent, caring support for all of our projects. I love the team's attention to detail and feeling like they care as much about our product integrity and customer experience as we do! Review collected by and hosted on G2.com.

What do you dislike about Flowspace?

We have yet to be disappointed by our experience with Flowspace yet. Review collected by and hosted on G2.com.

What problems is Flowspace solving and how is that benefiting you?

Flowspace ensures that our inventory is handled with the utmost care, and even helps us fix issues that have arisen in our supply chain such as damaged or mislabeled product. Flowspace also drop ships all of our product and ensures that customers receive what they ordered in a timely fashion. Accuracy and same-day ship rates are astoundingly high, consistently above 95-98%. Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

11/15/2023

"My experience with Flowspace has been very positive."

4/5

What do you like best about Flowspace?

The Flowspace portal is easy to use and navigate through. The team in Ocala offers great customer support, keeping open lines of communication , works to accomdoate our neeeds in unusaul circustances and offers solutions to problems that negatively impact operations. I frequently use this portal on a daily basis for tracking our shipments and ensuring the accuracy. Their are multiple features that are of valuable use for operations. While the intial learning curve was minimal, ongoing support and regular updates have continued to enhance the portals functionallity, keeping it aligned with evolving business requirements. Overall, the portals integration and impletmentation capabilities have positively impacted my workflow, contributing to increased productivity and operational agility. Review collected by and hosted on G2.com.

What do you dislike about Flowspace?

In my experience working with this group, there is not much to dislike. The only issue i see is on the inbound Recieved reports duplicating a PO with no data. This has been brought to the attention of the Flowspace team but unfortunately there has been no resolution. This is a minor issue that has no real impact. Would like to get this correct though for future reports. Review collected by and hosted on G2.com.

Aaron L.

Small-Business (50 or fewer emp.)

8/25/2023

"Brilliant account manager"

4/5

What do you like best about Flowspace?

Flowspace offers a robust platform for fulfillment offering users a more premium-priced but comprehensive alternative. Would like to take this opportunity to commend our account manager Richard Mercedes for overseeing our needs and staying on top of our blind spots - duties one would not normally expect from account managers. Having dealt with a number of account managers from various softwares and services, a distinct difference can be felt in Richard's approach, as he adds a personal touch and goes the distance to really make us feel like he's an extension of our team. We previously requested for a special complex feature to be built into the system, and Richard was instrumental in the speedy implementation of our requested solution - a great surprise, especially when we were expecting to be ignored. If anyone decides to onboard with Flowspace, I hope you're fortunate enough to be assigned Richard as your account manager. Review collected by and hosted on G2.com.

What do you dislike about Flowspace?

Flowspace passes credit card processing charges to its clients (2.9% + $0.50) I believe, which can be a mitigating factor for international clients who rely on credit cards as their primary payment source. Their overall pricing is also considerably higher than other service providers, speaking from our own experience. This may deter businesses worried about net margins being eroded by fulfillment costs. Should FlowSpace decide to adopt a more competitive pricing strategy, they could become the most obvious choice for fulfillment. Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

8/3/2023

"Wonderful Partner"

5/5

What do you like best about Flowspace?

Flowspace is an amazing platform that is extremely user friendly. Both their customer service team and solutions engineers are extremely helpful and flexible. Review collected by and hosted on G2.com.

What do you dislike about Flowspace?

There isn't really anything to dislike about Flowspace. Anytime a little issue comes up, their team acts quickly to find the best solution for both parties. Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

11/11/2023

"Not your usual 3PL"

3/5

What do you like best about Flowspace?

The platform usability is nice and onboarding new warehouses quickly is a plus too Review collected by and hosted on G2.com.

What do you dislike about Flowspace?

It's a bit odd that weIt's a bit odd that we have to work with a Flowspace customer team instead of working directly with the warehouse on projects and to resolve issues. And so it sometimes can be frustrating because of the lack of immediate responses since the Flowspace team needs to reach out to the warehouse and receive a response back.

Also, the fact that we cannot pull historical reports for our inventory counts is pretty frustrating. We have found a workaround, but the report expires in 7 days for it gets frustrating if we ever have to pull inventory counts for a past month for auditing purposes or inventory reconciliation. Review collected by and hosted on G2.com.

Response from Jess Feenaughty of Flowspace

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Thank you for your feedback. Flowspace prides itself on visibility and usability within our platform to keep your fulfillment lifecycle Omnichannel.

We acknowledge your concern about response times. Our CS team maintains a response time of less than two hours, and we actively work to address any instances that may fall outside this SLA. We appreciate your patience and understanding.

Due to feedback like this, we have prioritized the release of new reports. Our Inventory Snapshot report now allows you to capture historical start-of-day inventory levels.

Thank you once again for sharing your experience. We truly appreciate your feedback and value your partnership.