--- title: Groupon Reviews meta\_title: 'Groupon Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 91 reviews by the users' company size, role or industry to find out how Groupon works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 91 scale: '5' date\_modified: '2026-08-07' parent\_category: name: B2B Marketplaces url: https://www.g2.com/categories/b2b-marketplaces --- # Groupon Reviews & Product Details Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. * * * Seller [Groupon](https://www.g2.com/sellers/groupon-c6f8c779-0f0e-4418-b7a4-4a6d213e19de) Discussions [Groupon Community](https://www.g2.com/products/groupon/discuss) Solution Type Best-of-Breed Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 13 months [ View More Pricing Information ](https://www.g2.com/products/groupon/pricing) ## Top-Rated Alternatives [ ![Vagaro](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vagaro") Vagaro 4.6/5(394) ](https://www.g2.com/products/vagaro/reviews) [ ![Travelzoo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Travelzoo") Travelzoo 4.2/5(52) ](https://www.g2.com/products/travelzoo/reviews) [ ![dealsaver](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "dealsaver") dealsaver 3.9/5(4) ](https://www.g2.com/products/dealsaver/reviews) [ View All Alternatives ](https://www.g2.com/products/groupon/competitors/alternatives) ## User Insights Average based on 91 real user reviews. Implementation Time 5 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Lorenzo L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lorenzo L.") LL Lorenzo L. Project Manager Sporting Goods Small-Business (50 or fewer emp.) 3/16/2026 "Easy-to-Use App for Finding the Best Travel Deals" 4.5/5 What do you like best about Groupon? GroupOn is the best app to find deals if you're a frequent traveler. Love the different options and discounts that allow you to choose the best deal. The app is easy to use, and they always send the best deals based on your searches. Hard to miss a deal. Review collected by and hosted on G2.com. What do you dislike about Groupon? GroupOn is still missing some AI integration that could make your search even easier. Review collected by and hosted on G2.com. What problems is Groupon solving and how is that benefiting you? Getting the latest deals based on your searches allows you to always get the best deals Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerSource: Organic ![Grow M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Grow M.") GM Grow M. Truck Driver Small-Business (50 or fewer emp.) 5/6/2026 "Great for Discovering Local Deals on Activities and Food" 4.5/5 What do you like best about Groupon? It's shows local deals for activities or even food you are trying to enjoy. Review collected by and hosted on G2.com. What do you dislike about Groupon? Needs more attractive places. More of the bigger companies that people actually go often. Review collected by and hosted on G2.com. What problems is Groupon solving and how is that benefiting you? Finding places that aren't usually crowded and seen on commercials. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Hannas T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hannas T.") HT Hannas T. Harm Reduction Specialist Small-Business (50 or fewer emp.) 2/14/2026 "Amazing Deals and Effortless Support Experience" 5/5 What do you like best about Groupon? The app offers great deals and is very easy to use. Whenever I need help, there’s always a customer support agent available to assist. I use Groupon weekly for self-care, and it’s become a regular part of my routine. Review collected by and hosted on G2.com. What do you dislike about Groupon? Some businesses place restrictions on the number of Groupons you are allowed to buy. Review collected by and hosted on G2.com. What problems is Groupon solving and how is that benefiting you? This app helps me manage my budget while still letting me enjoy entertainment and take advantage of product deals, all without spending more than I can afford. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 5/16/2024 "HORRIBLE CUSTOMER SERVICE AND NO REFUNDS!" 0/5 What do you like best about Groupon? absolutely nothing. I have had horrible experiences. Review collected by and hosted on G2.com. What do you dislike about Groupon? I purchased a groupon 2 months prior to being able to use it for a horse and carriage ride when I took my mom on a trip to New York. We followed all the rules and made an appointment. When we arrived they weren't there and wanted me to come back a few hours later, which wasn't possible due to our tight itineary, so we paid DOUBLE for a different ride and then I tried to get my money back. Groupon has this absolutely RIDICULOUS policy that it's only refunded after three days! Well it was 2 months later because I'm a planner and now I'm out the money and have to spend it with you because your policy is THREE DAYS. WHO USES ALL THEIR GROUPONS IN THREE DAYS!? You can rest assured that I WILL NEVER USE YOUR SERVICE AGAIN after I redeem my "refund" Review collected by and hosted on G2.com. What problems is Groupon solving and how is that benefiting you? trying to save me money but that doesn't help when I can't get a refund on a product that isn't actually correct. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alexandra N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandra N.") AN Alexandra N. Tallinn Business Walks Management Consulting Small-Business (50 or fewer emp.) 9/5/2023 "Essential for my travels and getting to know new offers" 5/5 What do you like best about Groupon? Groupon is a platform where new and established vendors (for physical products and services) offer their products at a reduced price to new customers. I discovered groupon 10 years ago, when it was virtually unknown where I lived. I have since used it to get to know- and test/compare- offers in my area for a reduced price, budget for food whilst traveling, as well as discover and try new activities and services fairly risk-free. Groupon sites exist for many countries, the UK, the US and so on. When I travel to a new country that has groupon, I first check out activities that I dont know as yet, or look for reduced movie tickets, when I have a bit of spare time. I also buy restaurant coupons. A failry new feature, at least for me, are the coupons- generic reductions on sites like viator for new clients. Also an exellent feature, and I will soon have my first viator tour 30% reduced thanks to groupon! Since I am also a Local Guide on Google Maps, and occasionally make youtube videos, groupon has also allowed me to discover things that do not exist in my country, and cover them. They have recently also made the "give back" feature a lot smoother.Exchanging or cancelling groupon vouchers used to be more difficult, now you just cancel and it credits your account with the value. Summarizing: I love Groupon! Review collected by and hosted on G2.com. What do you dislike about Groupon? They have recently improved many features that were not so consumer friendly, like the option to credit and cancel an already purchased coupon, so nothing comes to mind really. I am satisfied. Review collected by and hosted on G2.com. What problems is Groupon solving and how is that benefiting you? Reducing expenses for business trips. Finding new offers and services to cover on social media channels. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Anurag G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anurag G.") AG Anurag G. Intern Small-Business (50 or fewer emp.) 5/27/2023 "A Mixed Bag of Deals and Discounts" 2.5/5 What do you like best about Groupon? You can find a discount coupon or deal for almost each and every e-commerce website on Groupons. Also, Groupon's strength is its emphasis on promoting local businesses. By featuring deals from nearby establishments, it encourages users to discover and support businesses within their communities, contributing to the local economy. Review collected by and hosted on G2.com. What do you dislike about Groupon? Most of the time the discount code is expired or invalid. Also, Interacting with Groupon's customer support can be a bit unpredictable. Although they do provide channels to help users with their concerns, it can be difficult to get a satisfactory resolution or timely assistance. This can leave users feeling frustrated or like their concerns aren't being properly addressed. Review collected by and hosted on G2.com. What problems is Groupon solving and how is that benefiting you? I find Groupon's wide selection of deals across various categories, such as dining, travel, beauty, and more, quite impressive. It offers a chance to try out new activities and services at discounted prices, which is especially attractive for individuals seeking budget-friendly options. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Organic ![Yogesh l.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yogesh l.") YL Yogesh l. Small-Business (50 or fewer emp.) 7/6/2023 "Groupon offers great discounts and deals." 5/5 What do you like best about Groupon? A wide range of offers and discounts are available on Groupon in many categories. I enjoy having the chance to find new local establishments and sample novel experiences for less money. Finding and redeeming offers is made simple by the user-friendly website and app. Review collected by and hosted on G2.com. What do you dislike about Groupon? Deals can include exclusions or limits, such as limited availability or deadlines for redemption. More clarity on these restrictions would be beneficial to prevent misunderstanding or dissatisfaction. Review collected by and hosted on G2.com. What problems is Groupon solving and how is that benefiting you? Groupon overcomes the difficulty of discovering economical and varied experiences. It links customers with nearby companies, assisting them in gaining new clients while giving customers like me access to affordable solutions. The platform promotes discovery and boosts neighborhood economies by bringing customers to local small businesses. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Janelle L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Janelle L.") JL Janelle L. Customer Service Representative Mid-Market (51-1000 emp.) 5/4/2023 "Services" 3/5 What do you like best about Groupon? Groupon has so many different deals to choose from. I have purchased a mani/pedi and online courses using Groupon. I really recommend this to anyone who wants to save money. Review collected by and hosted on G2.com. What do you dislike about Groupon? Some of the programs that you purchase are only a trial offer. I paid $5 for a fitness app and was asked to pay tge full price of the app after three months. Also, there are not enough services in my area. Review collected by and hosted on G2.com. What problems is Groupon solving and how is that benefiting you? It is giving me many different deals to choose from. It is good if you do not want to spend a ton lof money on things like a mani/pedi or a virtual cooking class. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Mehdi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mehdi B.") MB Mehdi B. Platform Sales Specialist- EMEA Enterprise (\> 1000 emp.) 5/12/2023 "works but depends on partners" 3/5 What do you like best about Groupon? Simple to use, variety of offers, variety of locality. That is good description for the offer and frequent offer too. You can activate the mailing list and how update are sent. Review collected by and hosted on G2.com. What do you dislike about Groupon? Some time offer's conditions are not very clear and then you can purchase the service and finally can't exploit it because the vendre has defined specific conditions which are not available Review collected by and hosted on G2.com. What problems is Groupon solving and how is that benefiting you? Find the good promotion and also save money as with groupon the's. a lot of propositions and so prices are less expensive than the regular price. some times it gives you the chance to buy a product or a service Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Casey R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Casey R.") CR Casey R. Small-Business (50 or fewer emp.) 9/12/2023 "Best for Gifting" 5/5 What do you like best about Groupon? The discounts and ease of using it for gift giving Review collected by and hosted on G2.com. What do you dislike about Groupon? Transferring groupons as gifts can be difficult and met with aggression from locations Review collected by and hosted on G2.com. What problems is Groupon solving and how is that benefiting you? They used to have a small amount of options to choose from and that's getting larger Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Groupon? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Groupon ](https://www.g2.com/products/groupon/discussions/new) GU Guest User What are the benefits and drawbacks of using Groupon for local deals, and how has it impacted your business? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-groupon-for-local-deals-and-how-has-it-impacted-your-business) [ View all Discussions ](https://www.g2.com/products/groupon/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 13 months ### Average Discount 23% [ View More Pricing Information ](https://www.g2.com/products/groupon/pricing) Groupon Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a8fe9b175865397eab4d0d252da8a592/travelzoo.jpg "Product Avatar Image") Travelzoo 4.2/5(52) [ Compare Now ](https://www.g2.com/compare/groupon-vs-travelzoo) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6a45fd213ae241046ee1b5d22515d7ec/vagaro.png "Product Avatar Image") Vagaro 4.6/5(394) [ Compare Now ](https://www.g2.com/compare/groupon-vs-vagaro) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_33eb3f57943ff4809573ffa63cc397f8/livingsocial.jpg "Product Avatar Image") LivingSocial 3.8/5(19) [ Compare Now ](https://www.g2.com/compare/groupon-vs-livingsocial) ##### ##### Groupon Features Analytics Merchant Marketing Profit Calculator Marketing Email Marketing Merchant Marketing Custom Merchant Pages Redemption Coupon Redemption POS System Integration Payment Gateway [ View More Features ](https://www.g2.com/products/groupon/features) ## Work at Groupon? 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