# What is the contact center software with the best reviews?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Hey G2! I want to start a discussion with this community to identify the contact center software with the best reviews from real users. See my shortlist below and let me know your thoughts.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"> I’m especially looking for platforms that deliver strong performance, user satisfaction, and helpful support features based on customer feedback.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Here are some of the top-rated solutions from G2’s <a class="a a--md" elv="true" href="https://www.g2.com/categories/contact-center">Contact Center Software</a> category:</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/salesforce-service-cloud/reviews"><strong>Salesforce Service Cloud</strong></a>: Highly rated for its comprehensive service capabilities, including automation, AI tools, and deep CRM integration.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/nextiva/reviews"><strong>Nextiva</strong></a>: Known for strong customer satisfaction scores thanks to its easy setup, all-in-one communication tools, and responsive support.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/talkdesk/reviews"><strong>Talkdesk</strong></a>: Frequently praised for flexibility, intuitive design, and advanced routing features that help teams improve response times.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/aircall/reviews"><strong>Aircall</strong></a>: Gets great feedback for ease of use, mobile access, and smooth integration with CRMs and help desk platforms.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/cloudtalk/reviews"><strong>CloudTalk</strong></a>: Reviewed highly for reliability, user-friendly setup, and call quality that supports both remote and in-office teams.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Which contact center platform has impressed you the most? Are the high ratings justified based on your experience?</p>

##### Post Metadata
- Posted at: about 1 year ago
- Author title: BBCOR Tester
- Net upvotes: 2


## Comments
### Comment 1

&lt;p&gt;I would recommend choosing Salesforce Service Cloud or Nextiva. &lt;/p&gt;

##### Comment Metadata
- Posted at: about 1 year ago
- Author title: Manager





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