--- title: Everbridge 360 (Critical Event Management) Reviews meta_title: 'Everbridge 360 (Critical Event Management) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 339 reviews by the users' company size, role or industry to find out how Everbridge 360 (Critical Event Management) works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 339 scale: '5' date_modified: '2026-07-07' parent_category: name: Public Safety url: https://www.g2.com/categories/public-safety --- # Everbridge 360 (Critical Event Management) Reviews **Vendor:** Everbridge **Category:** [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 339 ## About Everbridge 360 (Critical Event Management) Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. Everbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. By combining purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, only Everbridge helps organizations know earlier, respond faster, and improve continuously amidst the increasing frequency and volume of critical events. The leading organizations rely on Everbridge to keep their people safe and organizations running. - Secure, reliable & scalable platform trusted by 6,500+ customers - Send consistent and error-free messages quickly - Communicate and respond more quickly to disruptive events - Automate and tailor response activities to meet your needs Companies Trust Everbridge to Deliver High Availability, Scalability, Resiliency, and Security: 9 of the 10 Top U.S. Investment Banks 6 of the 10 Largest Global Automakers 4 of the 4 Largest Global Consulting Firms 8 of the 9 Largest Health Systems 8 of the 10 Largest U.S. Cities 47 of the 50 Busiest North American Airports ## Everbridge 360 (Critical Event Management) Pros & Cons **What users like:** - Users commend the **ease of use** of Everbridge 360, facilitating fast and efficient communication across departments. (110 reviews) - Users find the **easy mass notification feature** of Everbridge 360 invaluable for efficient emergency responses. (59 reviews) - Users appreciate the **ease of use** and comprehensive features of Everbridge 360 for effective crisis management. (56 reviews) - Users value the **intuitive communication platform** of Everbridge 360 for efficient mass notifications during critical events. (51 reviews) - Users value the **mass notification capabilities** of Everbridge 360, effectively reaching stakeholders during critical events. (48 reviews) - Reliability (39 reviews) - Users highlight the **user-friendly interface** of Everbridge 360, enhancing real-time communication and effective risk management. (39 reviews) - Communication Efficiency (38 reviews) - Users value the **ease of communication** with Everbridge 360, facilitating timely alerts during emergencies and enhancing safety. (38 reviews) - Group Communication (34 reviews) **What users dislike:** - Users find the **initial setup complex** , lacking flexibility and requiring full training for effective implementation. (36 reviews) - Users often find **inefficiency** in Everbridge 360 due to its complexity and the challenges of managing critical events effectively. (30 reviews) - Users find the **initial complexity** of Everbridge 360 challenging, as setup and navigation can be cumbersome. (19 reviews) - Users report **integration issues** with Everbridge 360, making system connectivity and configuration challenging. (18 reviews) - Users note **limited functionality** in Everbridge 360, particularly with alert tracking and configuration of complex alerts. (18 reviews) - Notification Issues (18 reviews) - Difficult Setup (16 reviews) - Users find the product **expensive** compared to similar software, with many features requiring additional payment. (14 reviews) - Limited Customization (13 reviews) - Difficult Learning (12 reviews) ## Everbridge 360 (Critical Event Management) Reviews ### 1. We feel more prepared and confident in our emergency plans **Rating:** 4.0/5.0 stars **Reviewed by:** Claude B. | Mass notification specialist, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Our platform uses multiple communication methods to connect with our audience which includes emails SMS text messages voice calls and social media. We remain very successful at sending emergency alerts on time to all our recipients fast. Our system enables us to send alerts to selected areas when users are nearby a specific incident. Our team gains important message performance and engagement data which directs us to make better communication plans. **What do you dislike about Everbridge 360 (Critical Event Management)?** The system needs better design choices to help beginner users understand it easily. It may need some exploration to locate particular tools within the platform. Users should have better ways to customize templates directly from the text editor to match their brand identity. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Our previous emergency alert system consisted of separate tools and manual actions until we adopted Everbridge Mass Notification. All notification activities now happen in one system to distribute alerts faster and easier. Our community response times have improved because Everbridge Mass Notification provides faster notification to those in need. Our real-time analytics data lets us evaluate our alerts' performance so we can base our emergency management betterment on evidence. ### 2. Everbridge is an effective tool for communicating to staff. **Rating:** 4.0/5.0 stars **Reviewed by:** Jeremy C. | Sr Applications Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Everbridge 360 (Critical Event Management)?** User interfaces are user friendly and easy to manage alerts **What do you dislike about Everbridge 360 (Critical Event Management)?** Going 'Back' to some screens, i.e. Incident Templates, Contacts, etc., you have to search and/or filter selection again. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Notifying large numbers of staff quickly and easily allows better communication and quicker response times. **Official Response from Emily Holtrop:** > Thank you for sharing your experience! We're glad Everbridge 360 helps make staff communication faster and easier, and we appreciate your feedback on navigation, it’s helpful as we continue improving the platform. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 3. My experience has bee good with Everbrigde for on-call and incident management **Rating:** 5.0/5.0 stars **Reviewed by:** Nanaphat P. | Emergency Communications Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** As for incident and alert management, its excellent and has great features that works wonders, especially for critical event management. I also loved the support team and the intuitive user interface. **What do you dislike about Everbridge 360 (Critical Event Management)?** Its a bit tricky to find features sometimes, thats my only complaints. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It helps us tremendously in identifying unusual problems and extreme cases, and everything is now stable and is an excellent product for its emergency alert and notification features. **Official Response from Emily Holtrop:** > Thank you for your kind words! We're thrilled to hear that Everbridge 360 is helping streamline your incident and alert management. Your feedback on navigation is appreciated, and we’re always working to make the platform even more intuitive. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 4. Everbridge 360 is my bread and butter every workday **Rating:** 4.0/5.0 stars **Reviewed by:** Shawn M. | Senior Security Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I love the ability to get a clear, concise operating picture for our organization in a glance. I know within moments what is happening and whether or not we need to respond to assist our company and our employees. **What do you dislike about Everbridge 360 (Critical Event Management)?** The hardest part of working with Everbridge 360 is dialing in the right level and scope of alerts. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I believe alert management will help simplify the flow of alerts to our analysts. **Official Response from Courtney Stafford:** > Thank you so much for your thoughtful review and for making Everbridge 360 a core part of your daily operations! We're thrilled to hear that the platform provides you with a clear and immediate view of critical events, helping you quickly assess and respond to situations that impact your organization and employees. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 5. No more missed alerts or confusion during emergencies **Rating:** 4.5/5.0 stars **Reviewed by:** Kathy C. | Real-Time Alerting Coordinator, Logistics and Supply Chain, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge’s real time alerting system is always a game changer. In the case of emergencies, it secures that important information is transmitted to everybody at the same time, making it essential. Impressive too is the multi channel notification feature which pushes in the form of an SMS, email, and as a voice call so that nothing goes missed. In addition, the customizable templates are convenient for you to configure message templates for different situations to eliminate errors and save time. **What do you dislike about Everbridge 360 (Critical Event Management)?** So if you are not tech savvy the setup process can be quite complex and consume much time. It is however very steep learning curve and there is a lot of trial and error involved until you get everything set up properly. Finally, the cost is becoming a bit high for smaller businesses, which is a huge sum of money. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** During crises, the problem is solved by Everbridge Mass Notification as a period of timely and efficient communication. Coordination of responses during emergencies was a chaotic process before using it. However, with Everbridge, we can now instantly send out alerts to all relevant parties on the same page. That has improved our times so much, and prepared us so much, that. At an example, we notified all the employees and stakeholders at a time in minutes when we were out of power, avoiding any discontinuity and ensure safety. ### 6. Effective mass communication for emergency situations **Rating:** 4.0/5.0 stars **Reviewed by:** Alexander N. | Emergency Response Coordinator, Security and Investigations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** The aspect of Everbridge Mass Notification most important to me is the sheer breadth of notification possibilities. It makes sure that text messages are sent via SMS, email and or via telephone call so as to capture all eventuality of an emergency. The templates are useful in making further adjustments in case of making group communication in a short time. The imperatives to the choice of the platform also include a reporting function that shows delivery reports that will allow to make sure that everyone received the message. **What do you dislike about Everbridge 360 (Critical Event Management)?** The downside of Everbridge Mass Notification is that customization of advanced alerts is quite complex. But then this complexity makes setup longer than expected and hurts response time during real time needs. In addition, the reporting of the notification might be too detailed and difficult to sort through, which doesn’t speed up quick assessments. Sometimes, when time sensitive decisions are being made that require clear, concise data it can be extremely annoying. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge Mass Notification provides the solution to the problem of notification of all necessary contacts at the right time. Its multi channel alert system makes sure that all messages get through, in different channels, so that no one is left out. This enhance collaboration and makes a certain that our team and other external stakeholders do not develop confusion or are slow to respond. What of with the above in mind the benefit is better prepared and quicker actions in the event of an emergency. ### 7. Successful implementation of Everbridge - easy and scalable for effective emergency communications **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed A. | General Management, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Its a good, powerful tool, and I like the cost-effective dashboard. Its useful for ensuring timely communication during critical incidents, and Everbridge offers customization and a good interface. **What do you dislike about Everbridge 360 (Critical Event Management)?** Since then I have not seen any problems. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Prepare for the worst-case scenario, managing incidents in particular with emergency notification and critical event management, all in one place. Thats why its so great and beneficial. **Official Response from Emily Holtrop:** > Thank you for your great review! We're glad Everbridge 360 is delivering reliable, scalable support for your emergency communications and critical event management. It’s great to hear the platform is meeting your needs and helping you stay prepared. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 8. Our incident response times improved dramatically, thanks to Everbridge **Rating:** 4.5/5.0 stars **Reviewed by:** Marco C. | Mass notification administrator, Research, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** The system connects to multiple communication channels so I can reach recipients through SMS and email and social media platforms simultaneously. The system proves especially useful in emergency situations where I need to warn all employees about sudden storms. The system reduces time while ensuring all employees stay updated. The system provides me with template customization tools that help me create messages which are both effective and personal for different situations. Real-time tracking of message delivery along with read receipts provides me with a high level of assurance. The system takes care of complex crisis management responsibilities allowing me to concentrate on different important duties. **What do you dislike about Everbridge 360 (Critical Event Management)?** The dashboard presents an overwhelming experience because it displays an extensive number of options simultaneously. Users who are new to the system face challenges when they need to navigate through all available features. The reporting system provides extensive features however it becomes sluggish during work with extensive datasets. The process of creating detailed reports requires additional time than I find acceptable. Small issues with the dashboard functionality are outweighed by the exceptional operational efficiency emergency response software delivers to our emergency communication systems. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Our organization faced numerous difficulties when we did not employ the Everbridge platform for emergency alert coordination. Our team used manual platforms to send messages during which the process required extensive time and frequently produced errors. All operations function through automatic systems under one unified platform. The system eliminates time delays and ensures quick delivery of accurate information to all users. Our staff used Everbridge to notify all stakeholders and personnel about the power outage within short minutes thus minimizing confusion and operational interruptions. The system enables us to view both the recipients of alerts and non-recipients so we can perform more efficient follow-up activities. ### 9. Reliable system to manage emergency situation and mass notification **Rating:** 4.5/5.0 stars **Reviewed by:** Gmarano A. | Administrator assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Crucial platform to sent out mass notification to alert worker for any incident that happen on workplace. Easy to operate, reliable in emergency situation and support is good. **What do you dislike about Everbridge 360 (Critical Event Management)?** No complain for now. Every tools and features is working at the max. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It solved issues to sent our mass notification is shortest time. **Official Response from Emily Holtrop:** > Thank you for your kind feedback! We're glad to hear Everbridge 360 is supporting your team with fast, reliable mass notifications and ease of use during critical moments. It’s great to know the platform is performing well for you! Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 10. Great tool for mass communications **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** It allows us to quickly send mass notification to all our staff during safety critical events. Dashboards are useful, particularly is seeing the respondents to messages that are sent out. **What do you dislike about Everbridge 360 (Critical Event Management)?** It is not always the most intuitively designed platform, particularly if you are a user who only has to access it occasionally. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Mass Communication needs ### 11. Our team is more productive and less stressed with this tool! **Rating:** 4.0/5.0 stars **Reviewed by:** Paolo R. | Mass Notification Specialist, Civil Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge Mass Notification acts as a top priority tool for sending urgent information fast. Its easy to use platform lets us generate and deliver notifications faster without using much workforce. Our ability to divide our audience and design message selections by particular standards enhances our communication approach. By using its reporting feature we save three hours per week because it gathers all necessary data in one place automatically. Our messages reach their targeted audience because the tool lets us send and receive feedback about message delivery. **What do you dislike about Everbridge 360 (Critical Event Management)?** Everbridge Mass Notification proves strong but still has possible betterment zones to address. When the system runs slowly during urgent situations it creates delays in delivering notifications. The system halted our message transmission when we needed to evacuate a building urgently. Even though notifications resumed shortly afterward that small delay felt like sustained forever. The mobile app shows instability since it often crashes during bulk notification deliveries. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Our organization found a better solution through Everbridge Mass Notification since it helps us quickly reach multiple people in urgent situations. Our team encountered time consuming email and phone messages that failed to reach everyone before introducing Everbridge. It lets us deliver emergency messages to many people quickly without delay. Our facility experienced better emergency response times thanks to Everbridge because it sends messages quickly to large groups during safety threats and natural disasters. ### 12. Highly reliable software to send specific information quickly **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin C. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I really liked the system, very intuitive and easy to understand. Its excelent. Apart from that, Everbridg offers security and protection for its functions to communicate with our colleagues about incidents. Additionally, I love being able to send mass messages. **What do you dislike about Everbridge 360 (Critical Event Management)?** To be honest, I havents encountered any issues, unless they are serious, just small bugs that have been fixed by the support team. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge is amazing, its features are nice and intuitive and it solves many problems of mass notifications, operations, risk management, emergency management, and notifications. Everything works as it should. Since I started using it, everything has been going smoothly. ### 13. Collaborative **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Easy to use, product has improved drastically in a short period of time, provided solutions outside of the normal safety/security mission. **What do you dislike about Everbridge 360 (Critical Event Management)?** Sometimes feel like product enhancement requests are deflected, not valued. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Mass communication and identifying impacted colleagues during a crisis event. Automation creates security awareness for vulnerable populations such as travelers. **Official Response from Emily Holtrop:** > Thank you for your review! We’re glad to hear Everbridge 360 is helping with mass communication, crisis response, and keeping vulnerable populations safe. We also appreciate your feedback on enhancements, as it helps us continue improving the platform for all users. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 14. Everbridge Suite / VCC Mass Communication Review **Rating:** 3.0/5.0 stars **Reviewed by:** Hanna F. | Data Center Security Engineer Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** The quick update and visual representation on the VCC map when an event is occurring and automation that it delivers the event information to our contact recipients via email text and calls. The web posting add-on feature was found to be super helpful because we utilize the Slack Messaging application at work and helps with confirming that the message was sent out and contacts notified in the Slack channels we created and embedded to merge with Everbridge. **What do you dislike about Everbridge 360 (Critical Event Management)?** Due to our rural environment locations at our asset sites, not all local events reach the news source teams that filter out and update VCC with the events occurring around the world. This can hinder our ability to get messages out quickly and efficiently, as we have to manually create an incident when the event doesn't generate via VCC. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Mass notifications to our business partners because it is hard to get the message to all of them automatically ### 15. Best product for emergency notifications **Rating:** 4.5/5.0 stars **Reviewed by:** Steve G. | Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge continues to lead in reliability and delivery when it comes to emergency notifications. It's encouraging to see ongoing efforts to streamline and simplify the user interface, making it even more accessible and efficient for end users. **What do you dislike about Everbridge 360 (Critical Event Management)?** As previously noted, it's great to see Everbridge making progress on improving the user interface. The next critical step is ensuring that all Everbridge product offerings are fully integrated and function cohesively as a unified, seamless platform. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Simply getting the notification sent. **Official Response from Emily Holtrop:** > Thank you for your kind words and continued support! We're thrilled to hear Everbridge 360 is delivering the reliability you count on. Your feedback on UI and platform integration is greatly appreciated as we work toward an even more seamless experience. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 16. The Best Global Monitoring Software in the Industry **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge 360 helps streamline the process of an all-in-one solution for reviewing alerts to sending out mass communications. **What do you dislike about Everbridge 360 (Critical Event Management)?** On rare occasions, there are bugs in the system. However Everbridge's customer support responds quickly when I submit a ticket regarding the issues. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge 360 (Critical Event Management) helps me manage and respond to critical events in real-time, whether it’s a natural disaster, cybersecurity threat, or operational disruption. It integrates data from various sources, giving me a unified view of potential threats, so I can make faster, more informed decisions. By automating alerts and improving communication with my team, Everbridge 360 helps me respond more effectively, minimize risks, and ensure that we can maintain business continuity. This ultimately leads to better safety, improved efficiency, and quicker recovery from any disruptions. ### 17. Everbridge excellent and simple for emergency notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Dario L. | Business Continuity Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I like that it offers an emergency notification process by adding integrated alert features and that it allows me to communicate quickly in the event of any incident and respond to notifications seamlessly. I also love that it has powerful features for mass messaging and IT service management. **What do you dislike about Everbridge 360 (Critical Event Management)?** So far we have only had issues with the demo, I feel it is incomplete, forcing us to purchase the full license. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** They provide necessary functions for different needs such as mass messaging and emergency notifications, greatly improving productivity and so far it works incredibly well. ### 18. Easy and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** The ease of use once it is set up and the ability to save templates for future use. **What do you dislike about Everbridge 360 (Critical Event Management)?** There is nothing I can think of that I dislike. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Helping us to send information out on a timely basis and reach the customers quickly. **Official Response from Emily Holtrop:** > Thank you for your review! We’re glad to hear that Everbridge 360 has been easy to use and that features like templates are making your communications even more efficient. It’s wonderful to know the platform is helping you reach customers quickly and reliably. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 19. Great alert system **Rating:** 5.0/5.0 stars **Reviewed by:** Edwin L. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** The way any emergency alert is send to employees, the system give you the access to set up our way **What do you dislike about Everbridge 360 (Critical Event Management)?** I do like everything about the system and used. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** As of right now no issues **Official Response from Emily Holtrop:** > Thank you for sharing your experience! We’re so pleased to hear that Everbridge 360 has been a reliable system for sending emergency alerts in the way that works best for your team. It’s great to know the platform is meeting your needs effectively, and we look forward to continuing to support your organization’s communication and safety efforts. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 20. Everbridge 360 makes it easier for GSOCs to operate more efficiently **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge 360 makes it easy for our GSOC Analysts to to monitor our assets and maintain a duty of care that our stakeholders have set in place. The platform is fast and the latency is low. The ability to pull in feeds from RIMC and many other safety organizations such as NWS is amazing. We cannot wait until we can pull camera footage in to our instance when that comes out. **What do you dislike about Everbridge 360 (Critical Event Management)?** I wished there was an auto save feature on the admin side. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We no longer have to hop in to excel spreadsheets to look up asset addresses and phones numbers and updates made into Everbridge have made it a central source of truth. ### 21. Would like to see more improvements **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** The interface is easy and straightforward, not much training is needed for new users. **What do you dislike about Everbridge 360 (Critical Event Management)?** Unable to see subscribers base and confirm who received the messages. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It’s allowing us to communicate to the general public who is interested in the messages. **Official Response from Emily Holtrop:** > Thank you for sharing your feedback! We're glad you find the interface easy to use and appreciate your input on message delivery visibility. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 22. Central Communications **Rating:** 4.0/5.0 stars **Reviewed by:** Christina d. | Security Manager Central Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Unified Interface Everything — mass notifications, incident management, threat intelligence — is accessible from a single dashboard. That reduces training time and operational errors, especially in high-pressure situations. **What do you dislike about Everbridge 360 (Critical Event Management)?** The platform is powerful, but the depth of options and features can be overwhelming without solid training **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We can quickly notify staff, leadership, or specific teams during emergencies, minimizing confusion, delay, or duplication of effort. **Official Response from Emily Holtrop:** > Thank you for your thoughtful review! We're thrilled to hear that the unified interface of Everbridge 360 is helping streamline your critical communications and improve response times. We appreciate your feedback on training and are always working to make onboarding and feature adoption even easier. Thanks again for being a valued partner! — The Everbridge Team ### 23. We love it in Tulare County **Rating:** 4.5/5.0 stars **Reviewed by:** Megan G. | Emergency Services Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge 360 has been an essential tool for Tulare County’s Alert and warning operations. It offers a centralized platform that allows us to quickly and effectively send emergency notifications to our residents during critical incidents. The interface is very user friendly. **What do you dislike about Everbridge 360 (Critical Event Management)?** Delays in larger events can become a problem. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** How quickly we get things out to our residents during critical times. **Official Response from Emily Holtrop:** > Thank you for the kind words and for trusting Everbridge 360 as part of Tulare County’s alert and warning operations. We're so glad the platform’s ease of use and speed are making a difference during critical moments. Your feedback on performance during large events is appreciated and helps us continue to improve. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 24. User-Friendly and Accurate—A Pleasure to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Easy to navigate and user friendly. Very accurate **What do you dislike about Everbridge 360 (Critical Event Management)?** There isn’t much that I don’t like about it. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Employee communications **Official Response from Emily Holtrop:** > Thank you for your feedback! We’re thrilled to hear you find Everbridge 360 user-friendly and reliable for employee communications. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 25. A lifeline for effective crisis communication **Rating:** 3.5/5.0 stars **Reviewed by:** Franko V. | Senior Director of Cybersecurity, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge Mass Notification continues to be my favorite when it comes to reliability to have urgent alerts reach everybody, even in high stress. Safely reaching people quickly is key with the multi channel delivery system. I like the way they have also done tracking and acknowledgement right up to who actually received the message. It means we have an extra layer of accountability, and it helps us manage responses better in emergencies. **What do you dislike about Everbridge 360 (Critical Event Management)?** A big downside when using Everbridge Mass Notification is they can become very complicated to create and then set up your own new type of alert. Sudden communication is complicated by the fact that the mobile app lags occasionally. More of these challenges mean that during these time sensitive moments it may take a longer time to set up alerts and can impact timely response. It sometimes leads to frustration, when efficiency is most needed. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** By tracking message receipt and acknowledgment, Everbridge Mass Notification solves this problem of efficient and reliable communication when an emergency occurs. This feature has really helped the way we handle crisis and there’s no one that goes uninvolved. It helps us keep it consistent at a higher standard of safety and organization which is awesome for the whole team when things really start to pick up. It brings that consistency to how we dealt with emergency protocols. ### 26. Great tool for mass alerts during critical situations **Rating:** 4.0/5.0 stars **Reviewed by:** Sebastiano G. | Corporate Security Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I believe that the greatest strength of Everbridge Mass Notification is the reliability, when there is an emergency. The system guarantees that all people receive our messages on time and, more important during an emergency. I also liked the reporting options that are given to enable us to assess the impact of the communication that was made. This has greatly enhanced the crisis management and the decision making processes. **What do you dislike about Everbridge 360 (Critical Event Management)?** I have found that Everbridge Mass Notification has the inconvenience of slow delivery of messages once in a while during peak usage. Though it is mostly accurate, such delays are stressful, especially when it comes to emergency cases. Furthermore, it is quite plain and quite frankly a little clumsy, which results in operation and configuration taking longer than they should. These problems can dictate how soon we can relay information in emergencies, which is on the flip side of the luck. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Using Everbridge Mass Notification it is possible to address the issue of informing all the employees about emergent situations in the shortest time possible. Earlier, we faced issues with communicating messages at the right time to avoid confusion in the decision making process. Now, we are able to immediately inform all individuals, including letting them know what is going on, and what they must do. It has helped our emergency response and generally needed communications in our workplace more effective and better prepared for any emergencies. ### 27. Everbridge makes emergency communications easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** One of my favorite aspects of the program is the multichannel alerting. The ability to send notifications to a large group through different methods based on incident level is such a useful feature that cuts down on overwhelming individuals with notifications. **What do you dislike about Everbridge 360 (Critical Event Management)?** I think that the user interface still needs some work. I want to see the ability to use standard keyboard shortcuts and a more efficent way to add more contacts via excel. The current format uses an excel doc that has in my opinon way to many columns for what we need which makes it hard for people unfamiliar with the system to share information from their teams via excel. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** The problem that everbridge solves is simpflying notifcations and tracking of notifcations. Not only can we more easily distribute information but during our AARs we can go back and analyze the notifications that were sent. Much better than having to transcribe phone calls and radio comms. ### 28. Mass Notification **Rating:** 4.0/5.0 stars **Reviewed by:** Cody S. | Emergency Management Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** We were able to upload our employee data into the system and it automatically updates everyday. Which allows us to send mass notifications to employees for weather related closing or other emergency to there personal devices **What do you dislike about Everbridge 360 (Critical Event Management)?** I have three different organizations in my account and I need a different login for each one **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Mass notifications to employees ### 29. Excellent support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Direct connection between systems meaning contacts for mass communication are available for use as incident management team members. **What do you dislike about Everbridge 360 (Critical Event Management)?** Our biggest barrier to implementation was assurance that we had focus of planners from all represented teams. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** For our use case, the flow of menus in 360 is helpful. **Official Response from Emily Holtrop:** > Thank you for your review! We’re glad to hear the Everbridge 360 integration and menu flow are supporting your team’s needs. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 30. Excellent critical event communication system with excellent support **Rating:** 4.5/5.0 stars **Reviewed by:** Tamim A. | EH&S Manager, IT & Facility Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** We analyzed three solutions for our Critical Event Communication system, and Everbridge won out for their excellent multilingual support features and also the fact that we were not constantly pestered by pushy salespeople. Everbridge provided support at every step of the way, from configuring SSO, to creating custom message templates, and multiple test environments. Pricing for their services is also very competitive. Also, after integration, we were assigned a customer care contact who has provided timely responses to our questions. **What do you dislike about Everbridge 360 (Critical Event Management)?** Although we really like the multilingual support feature, its implementation and usage was not clearly communicated to us in the sales phase. This feature ONLY works for incidents and is not something that's available on the fly. Also, in order to use it, you need to create a template for each language along with any related variables. Additionally, the multilingual feature can only translate a text variable and cannot translate multiple choice dropdowns. For example, if you have a variable that's used to select the reason for an emergency from a drop down list of options, the options cannot be translated automatically. You have to create another variable in the translated language with all the options manually translated. This has been a bit of a pain. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Our company is on an O365 platform and use Teams for communication. We recently had a licensing renewal issue that did not automatically renew all of our licenses which resulted in hundreds of users not being able to access any Office 365 services. We were unable to reach them via email or Teams. This was the triggering event for us to look for a better critical event communication system that offers multiple channels of communication. Everbridge has been the perfect solution for us because it supports multiple email accounts (work, home, etc.), text messages (with local international numbers in most countries), phone calls, etc. It's also cloud-based which makes integration much easier. ### 31. Excellent Product - Ease of Use and Functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Not all of our users are issued an email account. This method of communication makes it extremely easy to contact every employee with a push of a button AND see if they received it. Due to this communication method being out of band, it also blends nicely into any DR scenarios as well. **What do you dislike about Everbridge 360 (Critical Event Management)?** Templates can be a touch confusing at once; but once you've got the hang of them, you'll never go back. We had a bit of difficulting getting new users automatically added into EverBridge, however this was because our HR solution provider refused to play ball. I was able to get around this by integrating the exteremely easy to use EverBridge API into our onboarding solution. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Means of communicating with all employees in the event of a disaster, office closure, or secure out of band in the event of compromise. ### 32. Informative **Rating:** 5.0/5.0 stars **Reviewed by:** Norman C. | Information Security Analyst III, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Love the feasibility of sending critical events to our hospital staff. **What do you dislike about Everbridge 360 (Critical Event Management)?** The only downside is rules and workflows are complex **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Solves the problem of having one essential platform to send emergency alerts. **Official Response from Emily Holtrop:** > Thank you for your review! We're glad Everbridge 360 is helping streamline critical communications with your hospital staff. We appreciate your feedback on workflows and are continuously working to simplify the user experience. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 33. Critical Event Mgmt Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Wholistic view of things happening in one location. **What do you dislike about Everbridge 360 (Critical Event Management)?** Still in the evaluation phase trying to determine if we'll purchase it or not. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** More people have access to send messages (communicate). Easy user interface. **Official Response from Emily Holtrop:** > Thank you for your review! We’re glad to hear you’re finding value in the platform’s visibility and ease of use, and we appreciate you considering Everbridge 360. — The Everbridge Team ### 34. CEM Provides Force Multiplication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Critical Event Management again help you scale your duty of care enterprise wide, no matter how large your team. The simplicity of the UI, the feature rich software, and the scalability provides you with multiple avenues of navigating a critical event. **What do you dislike about Everbridge 360 (Critical Event Management)?** Due to the product being so feature rich, the complexity can be cumbersome at times. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge solves for the issue of communicating and providing actionable intelligence to stakeholders during times of crisis. ### 35. Everbridge convenient and easy-to-use tool for mass notifications **Rating:** 4.5/5.0 stars **Reviewed by:** Omar K. | Business Continuity Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I like the ease of use and the ability to send messages by email and in particular the alert that can be initiated in case of interruption is excellent. Especially its capabilities to have a two-way communication channel and record responses in real time. And finally I loved the ease of implementation and that it can be put into operation the same day. **What do you dislike about Everbridge 360 (Critical Event Management)?** The interface is excellent but could be improved and the functions are cluttered and sometimes confusing. They should also improve some aspects of customization. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** This tool is excellent for emergency communication and I would recommend it to anyone. It is very useful, especially for threat alerts. We have a two-way channel that speeds up responses times and works quickly and efficiently. ### 36. Happy Customer **Rating:** 4.5/5.0 stars **Reviewed by:** Tracy K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge Mass Notification is a quick, reliable way to get information out to a large number of people in a timely manner. The system has a ton of functionality to be able to meet a number of different needs and is extremely user-friendly for both admins and users. Customer support and online resources are also top-notch. **What do you dislike about Everbridge 360 (Critical Event Management)?** We struggle with maintaining some of the legacy data and settings in the system. It would be nice to have additional ability to export settings for review, for example, a fulll export of all templates and assoiated groups to each template. Would like to see an easy way to pull a list of new subscribers, similar to the unsubscribe report. To build in custom reports, it is difficult to sort by date because of the date/month/year format. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We use Everbridge Mass Notification as a community notification tool. Community subscribers can opt-in to recieve munnicipal & industrial notices for emergencies and other important community information. With the transition away from traditional radio and television suscriptions, as well as inability for Canadian media outlets to be able to share news on social media, Everbridge is the best way for our local municipalities to get critical information directly into the hands of community members. **Official Response from Samantha Brown:** > We're glad to hear that you find Everbridge Mass Notification quick, reliable, and user-friendly. We appreciate your feedback about the struggle with maintaining legacy data and settings, and we will take it into consideration for future improvements. ### 37. comprehensive value **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Ability to quickly and readily communicate across the enterprise and being able to target contacts quickly and easily **What do you dislike about Everbridge 360 (Critical Event Management)?** Lack of granularity on permissions on the platform. We don't have the ability to eliminate access to features and still allow other critical info **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Allows us to contact our users quickly and easily keeping them informed ### 38. Everbridge optimizes our communication during emergencies and improves response times **Rating:** 3.5/5.0 stars **Reviewed by:** Rameez K. | Compliance and Risk Management Officer, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I like how ease of use stands out with Everbridge Mass Notification. The system’s interface is uncomplicated, making it easy to set up alerts without any fuss. The implementation process was very smooth, seamlessly integrating with our existing frameworks. The number of features, such as custom alerting and auto notifications, has greatly enhanced our ability to respond to emergencies rapidly and efficiently. This has significantly boosted our overall interaction during emergencies. **What do you dislike about Everbridge 360 (Critical Event Management)?** The first problem that can be attributed to Everbridge Mass Notification is the poor tracking in terms of alert delivery status. When there is no detailed feedback, one cannot be very sure if the alerts have been received and if appropriate actions have been taken. Also, although the interface is easy to use, some of the features are not very easy to configure especially the complex alerts have taken a lot of time to be configured. This has led to time lapses in the communication processes and poor efficiency in responding to the messages. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Again, Everbridge Mass Notification brings the solution to a critical issue of disseminating urgent information as much as possible. It also enables the organization to issue alerts to large audiences in cases of emergencies thus enhancing emergency response times and co-ordinate proactive efforts. It has helped in case of our communications to ensure that all the stakeholders are informed on time. In this way, the goals have improved the general effectiveness and readiness levels, which has helped in the handling of emergencies. ### 39. Everbridge Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge provides an intuitive platform enabling mass notification for stakeholders during critical events. **What do you dislike about Everbridge 360 (Critical Event Management)?** The Everbridge system doesn not allow escalation of entire task list, only individual tasks within a list. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Communication is always an area companies can improve and Everbridge allows for streamlined notification and management during aviation disaster response. ### 40. Excellent mass notificacion software easy to implement and use **Rating:** 5.0/5.0 stars **Reviewed by:** Emgre N. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge is an excellent scalable product with easy to use features and once implemented we can make modifications and get it up and running on day one especially the support team is excellent and through a call gives us the demo. I like the sending of alerts, the backed management and that the user interface is well built and allows us to take full advantage of the platform. **What do you dislike about Everbridge 360 (Critical Event Management)?** I have not had any problems. And I hope and aspire not to have any in the future. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** This product is excellent mainly because it is a well built and easy to use tool for mass notifications, emergency notifications, tracking information and its good dhasboard allows us to ahve all the information in one place. ### 41. Great monitoring tool for assets and contacts. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** The communications tab- the ability to adjust who receives notifications. **What do you dislike about Everbridge 360 (Critical Event Management)?** My organization has found consistent bugs, which have been reported. Additionally, minor changes have been made in the past with no communication of such changes. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Compared to incidents, our organization highly benefits from the ability to adjust recipients. ### 42. Simplifying emergency alerts with multi-channel messaging is finally real with this software **Rating:** 3.5/5.0 stars **Reviewed by:** Marie C. | Emergency Management Coordinator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** It is so simple to use Everbridge Mass Notification, specifically if it is incorporated with our CRM program. It has simplified our communication process because I can easily relay alerts and updates to the team and clients. These numerous features, such as the ability to send messages to multiple channels, make certain that our messages are delivered. The integration of these two has actually helped in enhancing our emergency communication and this is very vital in any business. **What do you dislike about Everbridge 360 (Critical Event Management)?** One potential disadvantage of the Everbridge Mass Notification was the relative difficulty of implementing the system in the first place. It also took a lot of time and some of our work was held up while we set up the appropriate configurations. Although the software is relatively easy to use after this phase, this first stage may pose a problem. Also, customer support could be slow sometimes to respond especially when an urgent matter is at hand. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge Mass Notification system has made a significant difference in enhancing communication during emergencies. I have seen it enhance our crisis communication by providing a platform through which we can disseminate alerts within a short time. This tool is effective in avoiding misunderstandings and promotes awareness which is critical in safety and cooperation. They are useful when it comes to improving the response of the team and general preparedness which makes it a valuable asset to the organization. ### 43. Tool offering functions for emergency notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Cesar B. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I like it because it provides extensive features and allows for communication and is incredibly easy to use to send messages, it also uses email and can streamline different types of roles and offers good functionality for team contact and emergency notifications and all in real time. **What do you dislike about Everbridge 360 (Critical Event Management)?** The form of notifaction and the reporting section should be improved. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It improves communication and is a solid provider of mass notifcations. We use it in an organized way to notify based on mapping and it is excellent and consistent, which benefits us in solving all kinds of emergency communication problems and we are extremely satisfied. ### 44. Everbridge Review **Rating:** 5.0/5.0 stars **Reviewed by:** Cassie C. | Emergency Management Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Easy to alert thousands of our employees quickly and safely. As well as assure key stakeholders have received the alert. **What do you dislike about Everbridge 360 (Critical Event Management)?** We sometimes have issues with people initiating the wrong alert. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Communication ### 45. Everbridge perfect product for emergency communication **Rating:** 5.0/5.0 stars **Reviewed by:** Jose B. | IT Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I like that it is robust in its functionality with good reach and provides the necessary capabilities for communication and logging of responses all in real time. It is also excellent how easy it was to implement and I love the features to be able to send notifications. **What do you dislike about Everbridge 360 (Critical Event Management)?** It has improved a lot because the problems have been solved. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It is incredibly easy to use and beneficial because of its capabilities for emergency notifications, improved communication, initial alerts and alert boosting. All of this is possible because Everbridge acts naturally and manage to solve most of our problems. ### 46. Top performance platform for incident alert and smartphone notification **Rating:** 4.5/5.0 stars **Reviewed by:** Sulaiman K. | IT Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I use Everbridge Mass Notification as an aid to manage and inform users on our workplace vacinity for emergency incident that they must know and taking a proper precaution. Great library of message template to draft a notification message based on the event, and distribute it to a specifict users group or list. For the software design itself, I like te dashboard flexibility to customized user interface and find tools to build report on incident data. **What do you dislike about Everbridge 360 (Critical Event Management)?** I want this platform to go bigger and add more feature that will help to create more detailed report on incident and emergency event. It will help me to reduce administration work on the platform. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** This platform is the best to manage and sending notification in real-time to workers and people on the workplace because it work well in managing alert message, communication with recipient and record recipient respond on the alert that they get. ### 47. Easy to use and effective tool especially for mass notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Pablo F. | Business Systems Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I like this tool for its good functionalities to send mass messages to different groups in our organization. I like how easy it is to use because of its good intuitive user interface and its comparison with other Everbridge products is superior. **What do you dislike about Everbridge 360 (Critical Event Management)?** Since I have been using Everbridge I admit that it sometimes gives problems when disconnecting the models from each other. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It is widely used especially for emergency notifications, in this environment it is nice for its powerful functions, especially in the emergency notification process and its real-time alerts. ### 48. Easy to deploy and use software with great features **Rating:** 5.0/5.0 stars **Reviewed by:** Alaa Z. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** What I like most is the ease of use and that it offers personalized messages and that the templates are excellent. I also love the flexible and intuitive user interface and that it has courses and lots of materials to learn how to use some of its features. Finally, I love the ability to collect incident data and the multi-channel communication. **What do you dislike about Everbridge 360 (Critical Event Management)?** I had some problems in the mapping functions and also the reports are limited. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** This tool is great for its notifications and works very well maintaining a good workflow with campaigns, personalized messages, two-way communication and is easy to use and learn, which has been beneficial. ### 49. Very useful information **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** We haven't switched to 360 yet, but just turning it on for myself I can appreciate the ease of use. **What do you dislike about Everbridge 360 (Critical Event Management)?** All the questions from our agency users. The system itself still performs as intended but seems that some changes are too drastic for long time users. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** All communication in one place. Helps multiple departments navigate the platform. ### 50. Everbridge **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge is an easy application to use for emergency notifications in comparison to others previously utilized. **What do you dislike about Everbridge 360 (Critical Event Management)?** There can be integration issues but I havenfound there are some alternatives. We attempt to keep things streamlined for easy transitioning. There are unique GSOCs that have different uses for the application. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It is solving the issue of uses two separate notification systems. Integration to one. ## Everbridge 360 (Critical Event Management) Discussions - [What is everbridge used for?](https://www.g2.com/discussions/what-is-everbridge-used-for) - 1 comment - [What is the purpose of mass notification system?](https://www.g2.com/discussions/what-is-the-purpose-of-mass-notification-system) - 2 comments - [View Everbridge 360 (Critical Event Management) pricing details and edition comparison](https://www.g2.com/products/everbridge-360-critical-event-management/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-07+11%3A50%3A00+-0500&secure%5Bsession_id%5D=90b29a55-5168-4fc9-8f00-c9f2b9b8fc49&secure%5Btoken%5D=7ddc7dbb652d1eec3e580a34b7a7dc96ce62c3cb57441e7f741773325dc1e2a9&format=llm_user) ## Everbridge 360 (Critical Event Management) Integrations - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Alert Cascade](https://www.g2.com/products/alert-cascade/reviews) - 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Modules - Scheduling - Reporting **Emergency Response** - Computer Aided Dispatch - Geospatial Mapping - Collaborative Response **Safety** - Drills **Surveying & Feedback** - Form Creation - Sentiment Analysis - Data Visualization - Idea Submissions **Threat Identification** - Proactive Listening - External Data Mining - POI Profiles - Threat Reporting **Planning** - Program Management - Resource Modelling - Recovery Plans - Templates **Emergency Planning** - Scenario Planning - Automated Workflows - Auditing & Compliance **Prevention & Preparation** - Scenario Planning - Document Database - Equipment Management - Threat Monitoring **Operational Risk Management** - Operational Risk Methodology - Operational Risk Classification - Operational Risk Identification **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Data Management** - Patient Care Report / Clinical Documentation - Performance Reporting **Communications** - Multichannel Sync - Video Broadcasting - Website Design **Threat Assessment** - Graphical and Link Analysis - Threat Scoring **Execution** - Crisis Management - Emergency Notifications - Workflows **Emergency Management** - Mass Alerts and Notifications - Threat Monitoring - Geolocation - Integrated Response - Crisis Communication - Post-Event Analysis **Response** - Mass Alerts and Notifications - Geolocation - Automated Workflows - Incident Dashboard - Third-Party Data Mining - Collaboration Tools **Business Resilience** - Business Continuity - Compliance Management **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Business Operations** - Billing - Employee Management **Audit and Inspections** - Templates - Workflows **Administration** - Payment Processing - Reporting - Dashboards **Threat Monitoring** - Threat Alerts - Continuous Monitoring - Investigation Management **Analytics** - Business Impact Analysis - Plan Reporting - Recovery KPIs **Recovery** - Auditing & Compliance - Incident Mapping - Post-Event Analysis - Cost Management - Document Sharing **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security **Training** - Content - Best Practices **Platform** - Reporting and Analytics - Connections and Integrations - Collaboration Tools **Integration** - Integrated Risk Management - Disaster Recovery - EMNS **Generative AI** - AI Tasks **Reporting** - Root Cause Analysis **Generative AI** - AI Text Generation **Artificial Intelligence** - Heat maps - NLP Insights - Internet of Things (IoT) - Video analysis - Predictive - Monitoring **Agentic AI - Business Continuity Management** - Multi-step Planning - Adaptive Learning **Generative AI- Business Continuity Management** - Automated Plan Generation - AI-Generated Post-Incident Reports and Summaries **Agentic AI - Operational Risk Management** - Proactive Assistance ## Top Everbridge 360 (Critical Event Management) Alternatives - 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