--- title: Everbridge 360 (Critical Event Management) Reviews meta_title: 'Everbridge 360 (Critical Event Management) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 333 reviews by the users' company size, role or industry to find out how Everbridge 360 (Critical Event Management) works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 333 scale: '5' date_modified: '2026-06-17' parent_category: name: Public Safety url: https://www.g2.com/categories/public-safety --- # Everbridge 360 (Critical Event Management) Reviews **Vendor:** Everbridge **Category:** [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 333 ## About Everbridge 360 (Critical Event Management) Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. Everbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. By combining purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, only Everbridge helps organizations know earlier, respond faster, and improve continuously amidst the increasing frequency and volume of critical events. The leading organizations rely on Everbridge to keep their people safe and organizations running. - Secure, reliable & scalable platform trusted by 6,500+ customers - Send consistent and error-free messages quickly - Communicate and respond more quickly to disruptive events - Automate and tailor response activities to meet your needs Companies Trust Everbridge to Deliver High Availability, Scalability, Resiliency, and Security: 9 of the 10 Top U.S. Investment Banks 6 of the 10 Largest Global Automakers 4 of the 4 Largest Global Consulting Firms 8 of the 9 Largest Health Systems 8 of the 10 Largest U.S. Cities 47 of the 50 Busiest North American Airports ## Everbridge 360 (Critical Event Management) Pros & Cons **What users like:** - Users praise the **ease of use** of Everbridge 360, enabling quick setup and efficient communication during emergencies. (111 reviews) - Users value the **efficient alerts management** of Everbridge 360, enabling simultaneous notifications across multiple platforms effortlessly. (61 reviews) - Users value the **targeted communication capabilities** of Everbridge 360, enhancing efficiency during critical events. (57 reviews) - Users value the **effective communication capabilities** of Everbridge 360, enhancing safety and coordination during critical events. (51 reviews) - Users appreciate the **simultaneous alerts** feature of Everbridge 360, enabling efficient communication during critical situations. (50 reviews) - Users value the **ease of communication** with Everbridge 360, facilitating timely alerts during emergencies and enhancing safety. (39 reviews) - Reliability (39 reviews) - Users highlight the **user-friendly interface** of Everbridge 360, enhancing real-time communication and effective risk management. (39 reviews) - Communication Efficiency (38 reviews) - Group Communication (35 reviews) **What users dislike:** - Users struggle with the **complexity and governance requirements** of Everbridge 360, which can hinder effective management. (38 reviews) - Users face challenges with **inefficiency** due to complex setup and ongoing management requirements in Everbridge 360. (31 reviews) - Users find the **complexity of configuration and reporting** in Everbridge 360 can hinder quick decision-making and response times. (19 reviews) - Users express concerns about **limited functionality** , particularly with unreliable notifications and difficult reporting features. (19 reviews) - Users face **integration issues** with Everbridge 360, complicating the use of different modules and third-party systems. (18 reviews) - Notification Issues (18 reviews) - Difficult Setup (16 reviews) - Users find the product **expensive** compared to similar software, with many features requiring additional payment. (14 reviews) - Limited Customization (13 reviews) - Difficult Learning (12 reviews) ## Everbridge 360 (Critical Event Management) Reviews ### 1. Good easy to use system with good capabilities for mass notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Preedanuch P. | Application Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** This product is excellent and extremely useful. I like the good communication, the experience with the support team and the notifications and incidents and that it can be easily managed with a few clicks. I also like that it always works efficiently and that there are no glitches. **What do you dislike about Everbridge 360 (Critical Event Management)?** It requires greater flexibility and its implementation can be somewhat complicated. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Currently wth Everbridge everything is going very well because it allows us to improve communication with colleagues, emergency notifications and is excellent for our organization. ### 2. Everbridge the best emergency management tool with multiple useful functions **Rating:** 5.0/5.0 stars **Reviewed by:** Concetto B. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** It is easy to use and the support team is friendly. It also integrates with other functions to process bulk messages and the web experience is very efficient. On the other hand, I like its template creation capabilities and flexible interface. **What do you dislike about Everbridge 360 (Critical Event Management)?** I had some issues with the test alerts, but everything was resolved with the support team. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It is used for different reasons, mostly for emergency notifications and also used as a smart alert and everything is excellent. ### 3. Everbridge is an exceptional tool with many excellent features for emergency communications **Rating:** 5.0/5.0 stars **Reviewed by:** Filippo M. | Developer, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** What I like about this product is that it is integrated with many functions for local emergencies, I also like to transmit messages using the templates functions and we save a lot of time and the price is low compared to competitors. **What do you dislike about Everbridge 360 (Critical Event Management)?** The experience is great, but sometimes there are syncronization problems. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We use Everbridge to transmit messages such as emergency notifications, mass messaging and during its use everything has been totally positive so far. ### 4. Security Chief **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** VCC, and the ability to send mass communication **What do you dislike about Everbridge 360 (Critical Event Management)?** It can't be difficult to operate if you're not familiar with it. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Critical incident management, business continuity, and mass communication. It benefits us that it handles these areas for us. ### 5. A complicated and complex tool but extremely customizable **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** There are many different options so you can make it truly what you want. **What do you dislike about Everbridge 360 (Critical Event Management)?** On the flip side, there are so many different options and features of the tool, it can be difficult to master as a small team, and also hard t train others on using it. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Being able to communicate with all employees who have a certain facility address linked to their profile. ### 6. My experience with Everbridge was completely positive due to its easy-to-use features **Rating:** 5.0/5.0 stars **Reviewed by:** Virginie G. | Digital Learning Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I like this product more and more because it is easy to use for crisis management, it integrates easily into our system and contains many options, it is easy to use for mass notifications and everything in general is positive. **What do you dislike about Everbridge 360 (Critical Event Management)?** Sometimes I see some flexibility issues and that the panel is not so intuitive. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It has been beneficial because it helps us with constant communication, emergency notifications, covers emergency alerts and everything is great so far. ### 7. Everbridge Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I really like Everbridge Connector for its ease of use and efficiency amongst our departments. The Connector simplifies the process of sending notifications to our staff and offers post-incident reporting to help us better track staff accountability. We also appreciate the customizable features, for example customizing template notifications. It makes the process of finding a notification during an emergency quick and allows us to manage the specific needs of our large organization. Overall, Everbridge has been a valuble tool for enhancing our communication and incident response capabilities during emergencies. **What do you dislike about Everbridge 360 (Critical Event Management)?** We sometimes experience a lag with using the Everbridge Connector but our other option would be to log into Everbridge Web to send a notification which works just as fine. Our internal team would benefit from additional Everbridge training opportunities. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Improving internal communication within our team is essential for effective business continuity. It is vital for our crisis response teams to be proficient in quickly disseminating notifications and updates during emergency situations. **Official Response from Samantha Brown:** > We're pleased to hear that Everbridge has been a valuable tool for enhancing your communication and incident response capabilities during emergencies. We strive to continually improve our services and will consider your feedback on the lag with Everbridge Connector and the need for additional training opportunities. ### 8. Everbridge solid tool with good capabilities easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Jesus G. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I especially like the ease of use and that it allows you to communicate through the ManageBridge app. It is also very to use and alerts members and saves time and can easily send first line messages about incidents and is excellent. **What do you dislike about Everbridge 360 (Critical Event Management)?** Storage installation problems and difficulty registering. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It is used for emergency notification, as well as a continuity tool and for tracking information other than alerts and other information. ### 9. Comprehensive Application **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2022 **What do you like best about Everbridge 360 (Critical Event Management)?** The vast diversity of the software program. It is fairly easy to understand and use for basic uses. There are so many settings that can be applied and at multiple levels as well. **What do you dislike about Everbridge 360 (Critical Event Management)?** Documentation is very weak. There are no examples of how one might set things up. Our environment is complex with 17 organizations and coordinating data/settings across all of them is difficult. **Recommendations to others considering Everbridge 360 (Critical Event Management):** This is an excellent tool for all types of notifications. It appears to be a very diverse application with many legs to it that could even be used in an environment tracking emergencies, like accidents, police calls, etc. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We have a variety of uses presently from notifying students and faculty of weather delays or closures at various campuses to emergency notices of fires, water issues, etc. in a particular building or area of campus to student notifications of grant awards. ### 10. Love Everbridge **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I appreciate all of the different tools I can use door handling incidents. **What do you dislike about Everbridge 360 (Critical Event Management)?** Would like to have more icons to place in VCC, more than just annotations. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Visual display of assets with contextual overlays allows for better decision making. ### 11. Reliable and Effective Mass Notification Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** The user interface is easy to follow and operate. My organization uses Everbridge for both IT and HR (Health and Safety) alerts and we are satisfied. The email integration feature that provides automatic notfifications based on our established templates for our monitoring tools as been extremely useful. **What do you dislike about Everbridge 360 (Critical Event Management)?** Honestly, I really don't have any complaints nor have I received any from my partners within the organization otherwise we would've decided not to recently renew. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We're ensuring that IT incident resolvers are being notified to mitigate IT incident calls and we have the capability to expand the notification further as necessary for the organization. On the HR alerting side of things, Everbridge's mass notification is supplementing our ability to communicate with our employees in a timely matter while also being able to receive survey responses on their overall status. **Official Response from Samantha Brown:** > It's great to hear that Everbridge Mass Notification is helping your organization ensure timely communication for IT incident resolution and HR alerts, as well as providing the capability to expand notifications as necessary. ### 12. Trustworthy and amazing support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** We use this solution daily and worldwide and they provide great support, we've been scaling a lot recently and their service always kept the pace. Backend integration work very well and the UI is easy to use. **What do you dislike about Everbridge 360 (Critical Event Management)?** Contacting support sometimes takes too long to respond to enquiries and the handover between different account manager did not work greatly. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We can easily reach out to customers when there is a demand response event and we need to quickly inform users to modify their energy usage with short notice ### 13. Easy to use and learn tool for instant notification and two-way communication **Rating:** 5.0/5.0 stars **Reviewed by:** Maria B. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I like Everbridge because its easy to install and offers mass notification features and recognition capabilities. I also like to track issues and collect data. **What do you dislike about Everbridge 360 (Critical Event Management)?** The cost is very high but the rest of the platform works well. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** This software is often used in emergent and critical situations for notifications, contact management and solves our data problems and is working well for now. ### 14. Great tool with a lot of features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** The single plane of glass, and the updated UI **What do you dislike about Everbridge 360 (Critical Event Management)?** There’s a lot to implement and not enough time **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Real time notifying us with an asset overlay ### 15. Great for all size communities **Rating:** 5.0/5.0 stars **Reviewed by:** Edgar R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I had the opportunity to work and test some different mass notification systems, and by far, Everbridge is the most user-friendly and easy to navigate. Some industries do not use mass notification systems on a regular basis; unless you are in emergency or risk management, the normal uses would be for the what-if of your organization or for an emergency. Everbridge makes it easy to pick and send a message. Also, customer support is another excellent point that Everbridge excels at. Instead of dealing with a vendor, you are going directly to Everbridge and knowledgeable people. Finally, they are willing to work with small rural communities on implementation and pricing. **What do you dislike about Everbridge 360 (Critical Event Management)?** Some services or features are optional at an additional cost. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge allows us to reach our constituents in one platform in multiple ways. ### 16. Good Medical Messaging App **Rating:** 4.0/5.0 stars **Reviewed by:** Adam K. | Consultant, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Able to easily share medical related documents like x-ray images, mri report, text file. **What do you dislike about Everbridge 360 (Critical Event Management)?** Not found any bug or lack of features yet! **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We were able to store patient medical history, and that is on the cloud and secure. Also useful in analysis. ### 17. Lots of options and great customer service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Lots of options and features that are customizable. Excellent learning tools and progams for self learning and great customer service when I can't find the answers on my own. **What do you dislike about Everbridge 360 (Critical Event Management)?** The terms and roles can be confusing and take a while to understand. When editing specific content, there can be a lot of layers to access the location of the change and sometimes multiple locations that need to bechanged, but again in different locations. Inconsistent with save reminders before exiting a screen, sometimes there is a prompt, other times there are no prompts and can result in loosing work. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Emergency notifications to public from both municipal and industrial sites Emergency notifications to first responders in the area **Official Response from Samantha Brown:** > We're glad to hear that you appreciate our customizable options, learning tools, and great customer service. We understand the challenges with terms and roles, as well as the editing process, and we're continuously working to improve user experience. Thank you for your feedback. ### 18. A very capable system that is easy to use and maintain. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** It's ease of use, it's many capabilities to notify people and it is always improving. Excellent customer support and service. **What do you dislike about Everbridge 360 (Critical Event Management)?** Getting buy-in from the business is a time consuming task and should not be under estimated and it does need to be kept up to date for it to be useful. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It allows us to reach individual offices or every member of staff using multiple communication channels. ### 19. Confusing at first but overall worked out. **Rating:** 3.5/5.0 stars **Reviewed by:** Jose C. | VP, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Technology should be user-friendly for my team. **What do you dislike about Everbridge 360 (Critical Event Management)?** The duration required to initiate the implementation process. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Connecting to all my staff through multiple methods. ### 20. Account Admin **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** It alerts our company of events instantly via mutiple forms of communications. Our onboarding was quick and seamless. We have many events on our campuses so we use the application very frequently. Integrating our HR software to update contacts with new employees was pretty straight forward due to the customer support that was provided during our Onboarding phase. Previously our form of communicating incidents took really long and were via email's and building walkie talkies. Now all staff is alerted via work and personal cell phones in addition to email notifications. I especially love how inclusive it is, there's an option to call staff memeber and deliver audio messages in addition to written messages. **What do you dislike about Everbridge 360 (Critical Event Management)?** The turn around time for communicating with Everbridge help desk was slow after onboarding. Our Admins were constantly getting locked out of there accounts and weren't able to reset passwords for a while. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It helps spread information about critical events to help with personal safety and business continuity. ### 21. Robust tools for mass incident notification **Rating:** 4.5/5.0 stars **Reviewed by:** Kinfe N. | Information Technology Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I like that Everbridge Mass Notification offers reliable features to send mass notification to users smartphone in the event of emergency incident like terrorism or natural disaster. User also can choose to receive it on email or SMS services. **What do you dislike about Everbridge 360 (Critical Event Management)?** Weak documentation on guideline and guidance. I need to contact customer support for some of the implementation process. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge help me to get instant notification of emergency event changes around me. It help me to get the latest notification in real time and quickly responding to the information. ### 22. This is great for us and allows us to deliver notifications for specific areas **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** being able to send notifications to a specific area when trying to notify about certain situations **What do you dislike about Everbridge 360 (Critical Event Management)?** Can be a hassle when trying to update passwords **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I was out of position one night and I was able to call them directly and give them information and they sent out information for a missing person for me. ### 23. Information flow and with instant updates. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge allows our organization to provide information to our residents, but also is used to provide informational updates to our employees. **What do you dislike about Everbridge 360 (Critical Event Management)?** There are many different facets to learning the system and can be time consuming to learn all of the features. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Fast notification to employees and residents. ### 24. User friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Joelle B. | Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I like that the site is easy to naviage and it is pretty intuitive. If you have an issue, the account manager is quick to respond. **What do you dislike about Everbridge 360 (Critical Event Management)?** We had issues with not being informed of account manager changes. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Easy mass communication to all employees beyond email. Ability to get IT groups to respond to an issue faster. **Official Response from Samantha Brown:** > We're glad to hear that you find Everbridge Mass Notification user-friendly and intuitive. Our team is committed to providing excellent customer service and we apologize for any inconvenience caused by the lack of communication regarding account manager changes. We appreciate your feedback and will work to improve in this area. ### 25. it is very easily to use and very maintainable **Rating:** 4.0/5.0 stars **Reviewed by:** Kirankumar y. | Software Engineer in Test, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** It is very reliable and easy to use, especially in the heat of an event. It is very customizable. It is very robust and they have terrific customer support. **What do you dislike about Everbridge 360 (Critical Event Management)?** We dont like maintaining message templates in multiple platforms, and how time consuming it can be to update a template before deploying an incident. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge is great platform for communication, I experienced this platform in my current company and in my past organization as well. It works well and was very useful during Pandemic. Being in Technology team, such tool helps us a lot. ### 26. Review of Everbridge **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Ease of access, voice recording and multiple platforms for messaging - voice, email, txt **What do you dislike about Everbridge 360 (Critical Event Management)?** Data integration - we have multiple classroom/roster/parent details in multiple systems **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Notifications to a diverse group (teachers, parents, administrators) in one application ### 27. Mass Notification, Alert, & Warning System **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** I have the ability to send out mass notifications to more than one million people in under 15 minutes **What do you dislike about Everbridge 360 (Critical Event Management)?** Nothing really disliked, just takes a considerable amount of time to train on the various aspects of its functionality. THis is expected since there are more than 100 different ways to use the software **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** The ability to notify the public of potential threats of several types including weather, chemical spills, and potential threats of terrorism within my jurisdiction ### 28. User friendly interface. **Rating:** 4.0/5.0 stars **Reviewed by:** Orlaith H. | Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Gets the right message to the right people at the right time. **What do you dislike about Everbridge 360 (Critical Event Management)?** Character limit on the SMS text field and that once you go over in the text message received it contains a link. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Communication to all colleagues connected to an office at the click of a button. **Official Response from Samantha Brown:** > Thank you for sharing your experience with Everbridge Mass Notification. We're pleased to hear that it helps you communicate with colleagues effectively. We understand your concerns about the character limit and the inclusion of a link in longer text messages. We'll take note of these issues and strive to improve the platform for better user experience. ### 29. CareConverge For You **Rating:** 5.0/5.0 stars **Reviewed by:** Gautam K. | Sr. Data Scientist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Cool messaging app in medical industry where everyone can share any type of data like xray images text everything **What do you dislike about Everbridge 360 (Critical Event Management)?** Nothing as of now, will let you know once I will be able to find one **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Mostly messaging app you can shares any kind of data using this app ### 30. Everbridge -- BAC Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** The base product for emergency notifications with multiple distribution points combined with the cycling through the various methods is an effective tool. It serves the emergency notification need well. **What do you dislike about Everbridge 360 (Critical Event Management)?** The data management side of things was very difficult. It's reliance on the upload as it's entire foundation made using it challenging. I wish I could have created groups with the data that would not be reset with the data upload. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It was ensuring emergency communications to our community. ### 31. Everbridge is very reliable when important information needs to be sent to our teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2023 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge has recently expanded and enhanced their suite of products available aimed at safety and security **What do you dislike about Everbridge 360 (Critical Event Management)?** Grouping and messaging can sometimes be cumbersome **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I have not experienced any problems requiring solution ### 32. Everbridge enables us to reach residents quickly and to reach specific segments of our community **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** It is easy to use and our local rep is top-notch. **What do you dislike about Everbridge 360 (Critical Event Management)?** Nothing. We find Everbridge to work very well. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We can quickly and efficiently reach various segments of our community with information that is important to them. ### 33. Customizable to the max **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** The amount of options available and the helpfulness of setup during implementation **What do you dislike about Everbridge 360 (Critical Event Management)?** `Can be complicated as there are so many options **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** The ability to notifiy the public and employees of important information quickly ### 34. Very Helpful Service to Communicate to All Employees **Rating:** 5.0/5.0 stars **Reviewed by:** Stacey S. | AVP IT Governance Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about Everbridge 360 (Critical Event Management)?** It is an easy and convenient way to communicate to employees when there is a mass emergency notification needed. It is beneficial to have to help everyone stay informed. **What do you dislike about Everbridge 360 (Critical Event Management)?** There is nothing I can think of that I am unhappy about. **Recommendations to others considering Everbridge 360 (Critical Event Management):** Be sure to take advantage of their app! **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It is an easy way to notify all employees or groups of employees quickly. This came in very handy when we were converting to a new core provider. ### 35. On the whole, my experience with Everbridge has been positive. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Implementing Everbridge filled a major gap in our ability to communicate with our organization during emergency situations. From an end user perspective it is easy to both send and receive alerts. **What do you dislike about Everbridge 360 (Critical Event Management)?** Although flexible and easy to use for senders and receivers, the administrator experience is not as intuitive as it could be. Unless provided a link directly to the right spot in the Help area, I have struggled to find information. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** By far, the problem that Everbridge solves is the ability to reach our employees where they are, using their preferred method. Reliably getting alerts to our members in a timely fashion helps improve awareness and enhances the overall safety of our workforce. ### 36. Easy, User Friendly, Excellent Support **Rating:** 4.0/5.0 stars **Reviewed by:** Vincent S. | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** The product is easy to use, pretty straightforward, and contains multiple options you can choose. The customer service reps are always polite and helpful as well. **What do you dislike about Everbridge 360 (Critical Event Management)?** When putting together complex messaging with multiple variables, extra punctuations appear and need to the message needs to be edited. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Getting important messaging out to multiple affected users in a short span of time. **Official Response from Samantha Brown:** > We're glad to hear that you find Everbridge Mass Notification easy to use and that our customer service reps are helpful. We apologize for the issue with extra punctuations appearing in complex messaging and we will work to improve this for you. ### 37. Good app, simple process to review contact list and keep them updated. **Rating:** 3.5/5.0 stars **Reviewed by:** Joshua L. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Everbridge 360 (Critical Event Management)?** I like the setup because once the list is loaded, it's pretty simple to use. I like that we don't have to do much else to maintain the system. The GUI is simple and intuitive to navigate. The customer service is also good. **What do you dislike about Everbridge 360 (Critical Event Management)?** I don't like that the system doesn't have a way to integrate with other apps. We use Workday for our HR sass solution, and an integration with that employee list would be awesome. We use a script to upload the list, and it's prone to issues. This is also a system that we don't use very often, and as such, we worry that users might be surprised when they do get a notification because it's not familiar. A good test function would be nice. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We need a simple system to use for mass notifications within our company. ### 38. Everbridge Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** The desktop application is easy to use and very intuative. Setting up message templates for future use is a breeze. **What do you dislike about Everbridge 360 (Critical Event Management)?** The mobile app is a little clunky and less user friendly. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Though it doesn't solve "problems" per se, it is an integral part of the Business Continuity program. **Official Response from Samantha Brown:** > We're glad to hear that you find our desktop application easy to use and intuitive, and that setting up message templates is a breeze. We appreciate your feedback about the mobile app and will take it into consideration for future improvements. ### 39. Everbridge Visual Command Center Review **Rating:** 5.0/5.0 stars **Reviewed by:** Tierney F. | PACU Charge Nurse, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2022 **What do you like best about Everbridge 360 (Critical Event Management)?** I like that Everbridge Visual Command Center helps organizations aggregate risk data and drive a coordinated response. **What do you dislike about Everbridge 360 (Critical Event Management)?** I dislike nothing about Everbridge Visual Command Center. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I'm solving many problems with this program; mainly the problem of safety. The application helps to keep people safe and businesses running faster. ### 40. Everbridge has been a great company to work with. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** The ease of use and being able to quickly send out notifications. **What do you dislike about Everbridge 360 (Critical Event Management)?** The mapping system is a little cubersome if you are trying to get it out quickly. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It allows us to quickly get out emergency information to our citizens. ### 41. medical messaging app **Rating:** 4.5/5.0 stars **Reviewed by:** Eeshachandra P. | Software Development Engineer - 2, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** the way of sharing the data from one source to another with encryption without changing the data quality. **What do you dislike about Everbridge 360 (Critical Event Management)?** Nothing as of now, will let know once I find something **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Communication of data from one source to another safely and without compomise in data quality ### 42. Always accurate and relative to the notification issues. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Ability to target locations and be provided feedback as to the status of the notifications. (Reverse 911) **What do you dislike about Everbridge 360 (Critical Event Management)?** Nothing is disliked. It's a great system! **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Timey notifications of critical information with respect to public safety, closures, and weather. **Official Response from Samantha Brown:** > Thank you for the positive review! We're pleased to hear that you find our system great for timely notifications and critical information related to public safety, closures, and weather. ### 43. An easy service to use when it matters **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge creates a system that is easy to use when it matters most - in an emergency. It allows for various templates to be set up ahead of time to make sending notifications a quick process. There are also many trainings available to do on your own and monthly trainings are released to keep you up to date on new features or advanced ways to use the system. **What do you dislike about Everbridge 360 (Critical Event Management)?** Many notification services are available, which can make it overwhelming to decide which ones are best for your organization. We use only the most simple emergency notification. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge is paying attention to the needs of people who send out emergency notifications and is advancing there services to get notifications to people as quickly as possible. ### 44. Decent Product **Rating:** 4.0/5.0 stars **Reviewed by:** Glenn E. | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Mobile app works well, reasonable interface. Responsive reps. **What do you dislike about Everbridge 360 (Critical Event Management)?** Advanced features can be confusing to implement for admins and understand for users. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Targeted notifications to sites, regions, states, countries including status gathering. **Official Response from Samantha Brown:** > We're glad to hear that you find our mobile app and interface to be user-friendly. We understand that advanced features can be challenging, and we are constantly working to improve user experience and provide better support for administrators. Thank you for sharing your feedback with us. ### 45. medical messging application **Rating:** 4.5/5.0 stars **Reviewed by:** Jaideep k. | Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** way of communication , any kind of data is transfer from source to destination **What do you dislike about Everbridge 360 (Critical Event Management)?** nothing as of now, will let you know once i am able to find **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** way of communication any kind of data being transfered ### 46. EverBridge Software Review **Rating:** 4.5/5.0 stars **Reviewed by:** Brian W. | Enterprise (> 1000 emp.) **Reviewed Date:** December 26, 2023 **What do you like best about Everbridge 360 (Critical Event Management)?** EverBridge is a wonderful tool to use for mass notifications with various protocols. we have used the tool for our notifications and disaster recovery exercises. **What do you dislike about Everbridge 360 (Critical Event Management)?** Though this may not be an issue for Everbrdge, the connection to a few of our toolsdoes not provide the same type of features when used with other tools. With our Fusion, we are not able to create groups or see the departments that we created in Everbridge. This is not an Everbridge issue as muct as it is the limitations of our Fusion tool **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Mass notification for emergencies and disaster recovery exercises ### 47. medical chat **Rating:** 4.5/5.0 stars **Reviewed by:** Ayush B. | Technical Writer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** The way of Messaging and sharing the infomation through out the medical industries **What do you dislike about Everbridge 360 (Critical Event Management)?** didn't find one yet once find will let you know over email **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** The way you sharing data from one source to doctors. ### 48. Feeling Secure **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Notifcations are easy to make, and are conventielty stored within your account. You can then quickly send those notifications using the phone app. **What do you dislike about Everbridge 360 (Critical Event Management)?** The notifcations settings can be a little confusing to navigate. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It provides us with a way to quickly contact all of our staff members, and then account for everyone's safety status by tracking their responses to our messages. **Official Response from Samantha Brown:** > Thank you for highlighting the ease of creating and storing notifications within your account, as well as the quick sending feature through the phone app. We apologize for any confusion with the notification settings and appreciate your input as we strive to enhance the user experience. ### 49. The ability to send out mass notifications is invaluable. **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly G. | IT Business Continuity Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Everbridge 360 (Critical Event Management)?** What I like best is being able to create numerous templates for different scenerios. **What do you dislike about Everbridge 360 (Critical Event Management)?** I have not found any downsides of Everbridge in the years I've utilized the platform. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** The problem being solved is the ability to notify many or specific people at a moments notice or at a preset time. I can notify on on multiple devices using one or many contact information. ### 50. Better Efficiency and Communication **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** The Scalability and efficiency are the best things as well as there is a reduced risk of error potential. **What do you dislike about Everbridge 360 (Critical Event Management)?** Some technical issues arise very oftenly and apart from that the cost issues also arise. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It works in a more efficient manner and handles things with coordination which is a relief in time management issues. ## Everbridge 360 (Critical Event Management) Discussions - [What is everbridge used for?](https://www.g2.com/discussions/what-is-everbridge-used-for) - 1 comment - [What is the purpose of mass notification system?](https://www.g2.com/discussions/what-is-the-purpose-of-mass-notification-system) - 2 comments - [View Everbridge 360 (Critical Event Management) pricing details and edition comparison](https://www.g2.com/products/everbridge-360-critical-event-management/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-06-18+07%3A32%3A01+-0500&secure%5Bsession_id%5D=67adebd9-c2a5-4279-856d-dccb975eda36&secure%5Btoken%5D=f520ec12ef369ad966cbb6af191063321f67988036400e95b4a4c4a16e9b34f3&format=llm_user) ## Everbridge 360 (Critical Event Management) Integrations - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Alert Cascade](https://www.g2.com/products/alert-cascade/reviews) - [Contlo Al](https://www.g2.com/products/contlo-al/reviews) - [Dataminr](https://www.g2.com/products/dataminr/reviews) - [Genetec](https://www.g2.com/products/genetec-genetec/reviews) - [Google Cloud Storage](https://www.g2.com/products/google-cloud-storage/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - 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Idea Submissions **Threat Identification** - Proactive Listening - External Data Mining - POI Profiles - Threat Reporting **Planning** - Program Management - Resource Modelling - Recovery Plans - Templates **Emergency Planning** - Scenario Planning - Automated Workflows - Auditing & Compliance **Prevention & Preparation** - Scenario Planning - Document Database - Equipment Management - Threat Monitoring **Operational Risk Management** - Operational Risk Methodology - Operational Risk Classification - Operational Risk Identification **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Data Management** - Patient Care Report / Clinical Documentation - Performance Reporting **Communications** - Multichannel Sync - Video Broadcasting - Website Design **Threat Assessment** - Graphical and Link Analysis - Threat Scoring **Execution** - Crisis Management - Emergency Notifications - Workflows **Emergency Management** - Mass Alerts and Notifications - Threat Monitoring - Geolocation - Integrated Response - Crisis Communication - Post-Event Analysis **Response** - Mass Alerts and Notifications - Geolocation - Automated Workflows - Incident Dashboard - Third-Party Data Mining - Collaboration Tools **Business Resilience** - Business Continuity - Compliance Management **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Business Operations** - Billing - Employee Management **Audit and Inspections** - Templates - Workflows **Administration** - Payment Processing - Reporting - Dashboards **Threat Monitoring** - Threat Alerts - Continuous Monitoring - Investigation Management **Analytics** - Business Impact Analysis - Plan Reporting - Recovery KPIs **Recovery** - Auditing & Compliance - Incident Mapping - Post-Event Analysis - Cost Management - Document Sharing **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security **Training** - Content - Best Practices **Platform** - Reporting and Analytics - Connections and Integrations - Collaboration Tools **Integration** - Integrated Risk Management - Disaster Recovery - EMNS **Generative AI** - AI Tasks **Reporting** - Root Cause Analysis **Generative AI** - AI Text Generation **Artificial Intelligence** - Heat maps - NLP Insights - Internet of Things (IoT) - Video analysis - Predictive - Monitoring **Agentic AI - Business Continuity Management** - Multi-step Planning - Adaptive Learning **Generative AI- Business Continuity Management** - Automated Plan Generation - AI-Generated Post-Incident Reports and Summaries **Agentic AI - Operational Risk Management** - Proactive Assistance ## Top Everbridge 360 (Critical Event Management) Alternatives - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (527 reviews) - [Regroup Mass Notification](https://www.g2.com/products/regroup-mass-notification/reviews) - 4.7/5.0 (92 reviews) - 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