--- title: Everbridge 360 (Critical Event Management) Reviews meta_title: 'Everbridge 360 (Critical Event Management) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 338 reviews by the users' company size, role or industry to find out how Everbridge 360 (Critical Event Management) works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 338 scale: '5' date_modified: '2026-07-01' parent_category: name: Public Safety url: https://www.g2.com/categories/public-safety --- # Everbridge 360 (Critical Event Management) Reviews **Vendor:** Everbridge **Category:** [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 338 ## About Everbridge 360 (Critical Event Management) Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. Everbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. By combining purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, only Everbridge helps organizations know earlier, respond faster, and improve continuously amidst the increasing frequency and volume of critical events. The leading organizations rely on Everbridge to keep their people safe and organizations running. - Secure, reliable & scalable platform trusted by 6,500+ customers - Send consistent and error-free messages quickly - Communicate and respond more quickly to disruptive events - Automate and tailor response activities to meet your needs Companies Trust Everbridge to Deliver High Availability, Scalability, Resiliency, and Security: 9 of the 10 Top U.S. Investment Banks 6 of the 10 Largest Global Automakers 4 of the 4 Largest Global Consulting Firms 8 of the 9 Largest Health Systems 8 of the 10 Largest U.S. Cities 47 of the 50 Busiest North American Airports ## Everbridge 360 (Critical Event Management) Pros & Cons **What users like:** - Users commend the **ease of use** of Everbridge 360, facilitating fast and efficient communication across departments. (110 reviews) - Users find the **easy mass notification feature** of Everbridge 360 invaluable for efficient emergency responses. (59 reviews) - Users appreciate the **ease of use** and comprehensive features of Everbridge 360 for effective crisis management. (56 reviews) - Users value the **intuitive communication platform** of Everbridge 360 for efficient mass notifications during critical events. (51 reviews) - Users value the **mass notification capabilities** of Everbridge 360, effectively reaching stakeholders during critical events. (48 reviews) - Reliability (39 reviews) - Users highlight the **user-friendly interface** of Everbridge 360, enhancing real-time communication and effective risk management. (39 reviews) - Communication Efficiency (38 reviews) - Users value the **ease of communication** with Everbridge 360, facilitating timely alerts during emergencies and enhancing safety. (38 reviews) - Group Communication (34 reviews) **What users dislike:** - Users find the **initial setup complex** , lacking flexibility and requiring full training for effective implementation. (36 reviews) - Users often find **inefficiency** in Everbridge 360 due to its complexity and the challenges of managing critical events effectively. (30 reviews) - Users find the **initial complexity** of Everbridge 360 challenging, as setup and navigation can be cumbersome. (19 reviews) - Users report **integration issues** with Everbridge 360, making system connectivity and configuration challenging. (18 reviews) - Users note **limited functionality** in Everbridge 360, particularly with alert tracking and configuration of complex alerts. (18 reviews) - Notification Issues (18 reviews) - Difficult Setup (16 reviews) - Users find the product **expensive** compared to similar software, with many features requiring additional payment. (14 reviews) - Limited Customization (13 reviews) - Difficult Learning (12 reviews) ## Everbridge 360 (Critical Event Management) Reviews ### 1. Great product for startups to large Security Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2021 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge is extremely helpful for any security operations from startups to large operations with the objective of quickly notifying employees or travelers of an incident or potential life-threatening event with a few clicks of the mouse. This is why many large security operations, including law enforcement agencies, utilize Everbridge. The upside of Everbridge is its customer service; each time we have questions or encounter an issue, we received a quick response and resolution to our issues. **What do you dislike about Everbridge 360 (Critical Event Management)?** Everbridge is a product that will take practice because it may take a while to get used to navigating through the website. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** The problems we solved with Everbridge are quickly notifying employees and knowing that each one has received our message. The benefits is that Everbridge is not only a product for security, but its a product for any department. ### 2. Flexible and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Roger C. | Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2022 **What do you like best about Everbridge 360 (Critical Event Management)?** The reliability of sending notifications and knowing that all recipients will be sent notifications until they acknowledge is reassuring. **What do you dislike about Everbridge 360 (Critical Event Management)?** Could be more intuitive, takes a while to become comfortable with configuration. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Has cut down unnecessary support tickets in a big way when unplanned outages occur and we can push out notifications via SMS. ### 3. Good system needs more education on all uses to be spread more frequently. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2022 **What do you like best about Everbridge 360 (Critical Event Management)?** I enjoy the ease of use in terms of the interface. **What do you dislike about Everbridge 360 (Critical Event Management)?** I dislike the inability to reach broader communities with translation. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I have realized in terms of benefits is the redundancy that this system creates. The problems that I have seen solved with this are the ability to continue redundancy and better messaging. ### 4. Everbridge is easy to use and reliable but is very expensive. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2022 **What do you like best about Everbridge 360 (Critical Event Management)?** This is a very easy product to use and administer. **What do you dislike about Everbridge 360 (Critical Event Management)?** I do not like the current billing structure, the app is not great either. **Recommendations to others considering Everbridge 360 (Critical Event Management):** Spend enough time analyzing your use to determine the number of credits you purchase. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Easy emergency notifications as well as employee and responder alerts. ### 5. Everbridge is very robust and versatile when it comes to mass notifications and incidents. **Rating:** 5.0/5.0 stars **Reviewed by:** John H. | Application Analyst III, Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2021 **What do you like best about Everbridge 360 (Critical Event Management)?** I like that we can use Everbridge for many different situations. From sending notifications about shift changes, to requests, to emergency notifications. **What do you dislike about Everbridge 360 (Critical Event Management)?** There's not really anything that I don't like. If I had to be picky, navigating the Everbridge University can be tricky if you don't spend time getting used to it. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We currently have Everbridge working with us on a new organization that is intended to be used only for emergency communications. Because our primary organization is for internal use only, we realized that should an incident occur, we need the ability to reach out to employees, the general public, local emergency services, and others who wish to sign up for notifications. ### 6. Easy to setup and use, **Rating:** 4.0/5.0 stars **Reviewed by:** Paul M. | Manager, IT Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2021 **What do you like best about Everbridge 360 (Critical Event Management)?** The built-in escalations for when an incident does not get acknowledged **What do you dislike about Everbridge 360 (Critical Event Management)?** On the end-user side there is not much we can adjust. We have discussed many times with Everbridge our concerns and frustration and they seem to go nowhere. **Recommendations to others considering Everbridge 360 (Critical Event Management):** Demo it and run some exercises using it. Then get the reports of the notifications and see the results. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We had an OHS requirement for a working alone solution along with ensuring the system would not need human intervention during an incident if no one responded. ### 7. Safety & Security Supv **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2022 **What do you like best about Everbridge 360 (Critical Event Management)?** Quick messaging and sending to many people at once. **What do you dislike about Everbridge 360 (Critical Event Management)?** The cost is high and maintaining the system can be a bit cumbersome. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We have no overhead paging in one of our buildings. Safety Connection will help us with that. ### 8. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Ron M. | Directory of Information Technology, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2022 **What do you like best about Everbridge 360 (Critical Event Management)?** The ease of notifying many people on a variety of platforms. **What do you dislike about Everbridge 360 (Critical Event Management)?** It doesn't fully integrate with our on-campus audio notifications. **Recommendations to others considering Everbridge 360 (Critical Event Management):** Everbridge is a very good tool for emergency email and sms/texting. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge helped us meet some accreditation and legal requirements. ### 9. Great Build Out - thank you! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about Everbridge 360 (Critical Event Management)?** It was such a pleasure to work with Phil. He took our vision and created plain language templates for one of our facilities. These templates will now be tested and dispersed across the sytem. Phil was very helpful. After hearing what we wanted, he asked us for specific facility-specific information and was able to use it to build out a structure within Everbridge. Thank you Phil! **What do you dislike about Everbridge 360 (Critical Event Management)?** The scheduling system used to make appointments with the consultants had some kinks in it. As easy as it is to schedule an appointment, that appointment does not automatically send me a reminder for my calendar. It looks like Phil had to receive the appointment then and send me a zoom link. There was one specific scheduling miscommunication due to this. But overall, the experience was great. Much thanks. Maitri **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We build out plain language templates at one of our facilities. This will then be connected to groups and access provided to the right people. And then, we will imitate this at other facilities. ### 10. Great for Out of Reach Employees **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Everbridge 360 (Critical Event Management)?** The fact I can separate messages by location and department makes Everbridge a wonderful tool in communication with my industry. **What do you dislike about Everbridge 360 (Critical Event Management)?** The interface could be updated to be more modern and dynamic. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Reaching employees without company email addresses. ### 11. Everbridge makes our alerts flow freely and easily **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda G. | Community Development & Communications Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Everbridge 360 (Critical Event Management)?** What I like the best is how easy it is to use! **What do you dislike about Everbridge 360 (Critical Event Management)?** I don't necessarily dislike, but there are a lot more features available that are not necessarily needed for our purposes. **Recommendations to others considering Everbridge 360 (Critical Event Management):** Do it! This system will definitely make your life easier! **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Alerts are now getting out faster and more accurately than our previous alert system. ### 12. Experienced Everbridge User **Rating:** 5.0/5.0 stars **Reviewed by:** John S. | V, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about Everbridge 360 (Critical Event Management)?** Very easy to work with and the ability to do so from my phone as well **What do you dislike about Everbridge 360 (Critical Event Management)?** I can not think of any downsides. We have not had any issues in using Everbridge **Recommendations to others considering Everbridge 360 (Critical Event Management):** Great software and works as advertised **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We utilize obviously in case of disaster or emergency but used daily during the pandemic with our employees working in the office. ### 13. I’ve had a very positive experience with Everbridge **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2022 **What do you like best about Everbridge 360 (Critical Event Management)?** I like the scalability and flexibility of the system. **What do you dislike about Everbridge 360 (Critical Event Management)?** The member opt in portal can be long and difficult for people who are not comfortable with smart phones/tablets **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge has helped fill a communications gap for our indigenous communities ### 14. Excellent customer service and robust training program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about Everbridge 360 (Critical Event Management)?** I love having the ability to learn at my own pace with Everbridge University. Between EU and the customer support center, I have all the information I need at my fingertips. **What do you dislike about Everbridge 360 (Critical Event Management)?** It was a little overwhelming at first during onboarding, as Everbridge can be built out in so many helpful ways. **Recommendations to others considering Everbridge 360 (Critical Event Management):** Spend a lot of time in the Everbridge Univerity - earning badges was fun and informative! **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** In addition to notifying the public of emergencies, we can also notify our employees, and we are considering the possibility of informing water customers. ### 15. Everbridge- An excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2021 **What do you like best about Everbridge 360 (Critical Event Management)?** Well written application and an excellent product. The ability for employees to confirm receipt of an alert coupled with a mobile phone app give the ultimate In flexibility. The product is also reliable which is something you want in a product like this - people get your emergency message! **What do you dislike about Everbridge 360 (Critical Event Management)?** There are no aspects of this product that I dislike. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We use Everbridge to send emergency communications to our employees. ### 16. Everbridge is Worth It **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about Everbridge 360 (Critical Event Management)?** We send messages quickly and efficiently. **What do you dislike about Everbridge 360 (Critical Event Management)?** The customer services could be improved. **Recommendations to others considering Everbridge 360 (Critical Event Management):** Ensure that the product is going to meet all of your needs. Customer service is lacking, so make sure that when you are bringing this product online, you get your account set up correctly the first go around. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Sending mass notifications to several people with just a few clicks is a problem we had prior to Everbridge. Now we are able to blast important messages quickly and efficiently. ### 17. EverBridge Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2021 **What do you like best about Everbridge 360 (Critical Event Management)?** We have to make mass notifications in emergencies. In the past, it took us a couple of hours to do what EverBridge can do in a few minutes. **What do you dislike about Everbridge 360 (Critical Event Management)?** You are limited to the number of recipients by what you purchase. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Timelines, we do not have emergencies often but, if we did, the time it takes to notify downstream residents could save lives. ### 18. User friendly notifications **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Everbridge 360 (Critical Event Management)?** The Mass Notification software is user friendly and straight forward to use **What do you dislike about Everbridge 360 (Critical Event Management)?** Upgrades to the product are often not advertised **Recommendations to others considering Everbridge 360 (Critical Event Management):** Ease of use and will accomplish many business needs **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Rapid timely notifications to the public. The product is also used to contact fellow employees ### 19. Everdrige Mass Notification is an essential tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Everbridge 360 (Critical Event Management)?** The ability to contact various members of our team and organization has been a true lifesaver, especially in times of natural disaster when communication is already challenging. **What do you dislike about Everbridge 360 (Critical Event Management)?** We have not experienced any negatives with Everbridge. It has been the perfect tool to send out mass texts to our whole department and company. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We can easily communicate with our clients and companies by creating templates and groups that can send messages out with the push of a button. ### 20. Operations Analyst **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about Everbridge 360 (Critical Event Management)?** How it is resourceful about incidents or actions occurring in the world and around me **What do you dislike about Everbridge 360 (Critical Event Management)?** Sometimes it lacks information or reports information late or not at all **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Staffing officers in dangerous areas, rerouting my staff to a safe location ### 21. Great Product with numerous features **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Everbridge 360 (Critical Event Management)?** The ability to create geographical area's to send out notifications **What do you dislike about Everbridge 360 (Critical Event Management)?** Everbridge cost structure should be broken down into different tiers. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We use the mass notification tool to get messages out to selected groups and also all-inclusive subscribers. ### 22. Easy incorporation into different media (text, email, and so on) **Rating:** 3.5/5.0 stars **Reviewed by:** Jenny U. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2020 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge makes it extremely easy to contact all employees in the company (full employees, contractors, etc.) with a single input. We are able to send out emergency notifications regarding in-house accidents, weather, etc. I also appreciated how we are able to incorporate the system into social media to send out posts (although while I was at this company, social media had not been fully implemented yet.) **What do you dislike about Everbridge 360 (Critical Event Management)?** The interface could use some work to make it a little more attractive. Other than that, I didn't see any issues with the system. **Recommendations to others considering Everbridge 360 (Critical Event Management):** It was a great system we implemented when we realized that it was taking too much to work to send notifications to all our employees at all our locations. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We are able to notify all employees to any emergencies no matter where they are. This helped specifically because we have locations across the world. We were easily able to send notifications to our employees in Japan at the same time we sent the notification to employees in Canada. ### 23. Everbridge mobile apps are very intuitive and useful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2019 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge' mobile apps fit well within the Everbridge ecosystem. If you already use mass notification, the mobile app is a no brainer. Allows you to monitor the publicity of mass notification messages available for public consumption. **What do you dislike about Everbridge 360 (Critical Event Management)?** the program is a little large (storage) than what some users would have liked, but for the feature set this is acceptable. When a user is searching within the Android play store, there are similar apps that are not under the EB umbrella, ignore those. **Recommendations to others considering Everbridge 360 (Critical Event Management):** Make sure you understand your implementation of EB first, before using the apps. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** being able to utilize certain Everbridge systems, such as delivering mass notifications for incident response management, on the go. The apps tie into the cloud tools very well. Control the publicity or availability of public-viewable incident messages. View from an end-user POV, what your messages will look like. ### 24. Incident Notification for your employees **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2019 **What do you like best about Everbridge 360 (Critical Event Management)?** The Everbridge is very user friendly and the account team is very helpful. **What do you dislike about Everbridge 360 (Critical Event Management)?** We worked with Everbridge team to create templates to use for notifications. The templates that were created and consolidated did not completely match our needs -- there were some rework. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It bridges the gap for emergent incidents to notify our employees and specific functions in the organization. ### 25. Everbridge Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2019 **What do you like best about Everbridge 360 (Critical Event Management)?** I receive Everbridge alerts everyday. I like how it can be used as "intelligent" alerting, where depending on someone's geographic location (if their phone provides access), that the alerts can specifically target them. The UI to send alerts is also easy to navigate. **What do you dislike about Everbridge 360 (Critical Event Management)?** Besides receiving seemingly non-stop low staffing alert messages, I wish Everbridge placed more emphasis on their app based services. To me, app based messaging is more functional and customizable. Their app could be better. **Recommendations to others considering Everbridge 360 (Critical Event Management):** Make sure you look at the other available products out there. Everbridge is changing their game, but there are plenty of start ups offering better services. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We primarily use Everbridge for staffing notifications. We are in the business of public safety, so when the county manager is constantly receiving these alerts, it makes the argument for larger budgets a bit easier. ### 26. Everbridge - Best Emergency Management Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2018 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge has the best solutions to emergency management. While employed through the state, this is the program we use to effectively send out emergency notices to our area! We currently have approximately 27,000 and growing registered users receiving our alerts. There is no better way to have an emergency broadcast system in place, trust Everbridge. It'll get the job done. **What do you dislike about Everbridge 360 (Critical Event Management)?** What I dislike very much is how complicated it can be. Before understanding and running a few test alerts, it'll take the newcomer a few times to get the hang of how and what to process. During my initial training it was definitely complicated but after familiarizing myself with Everbridge, I was able to master it. I can now easily send notifications without issue. **Recommendations to others considering Everbridge 360 (Critical Event Management):** Recommendations to others? If you are currently in a public safety capacity and looking to have a community notification system, Everbridge is the way to go. There is no better system out there that will provide the quality and effectiveness that Everbridge will. I wish I could post a photo of our Everbridge notification panel however due to the sensitivity and confidentiality (which I assume you all understand) I can't. However I ask that you reason with me and give them a trial run! **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** The business problems I am solving with Everbridge is the fact we can send a mass notification to our community without having to go to the media/news crews, waste time and man hours. We can simply get on a computer and send the notice within seconds/minutes. ### 27. Great for mass alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2019 **What do you like best about Everbridge 360 (Critical Event Management)?** It has been amazing to use this system for mass alerts for our company. This allows us to contact each employee via the information they provided. When we run test alerts for the emergency shelters we are able to see who responded as well. **What do you dislike about Everbridge 360 (Critical Event Management)?** I do not have any complaints about this product. It is definitely one to keep an eye on. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We have been able to contact each and every employee so that they are aware of duties for emergency shelter duties. Employees are able to reply letting us know that they are safe and can be there to offer their services. ### 28. Easy Solution for Notifications **Rating:** 3.0/5.0 stars **Reviewed by:** Rashi A. | Business Analyst , Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2019 **What do you like best about Everbridge 360 (Critical Event Management)?** I like the ability to notify residents within a drawn geographical region. **What do you dislike about Everbridge 360 (Critical Event Management)?** The one thing I least like is that in order for persons to receive notifications they would need to subscribe prior. We overcame this by promoting the service. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** used it as a mass communication tool ### 29. Perhaps it is a Lack of Training from my System **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Everbridge 360 (Critical Event Management)?** The platform itself seems very simple to use. **What do you dislike about Everbridge 360 (Critical Event Management)?** I honestly do not understand the point - I believe it is simply to subscribe to campus-wide alerts. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Like I said in my title, I was not oriented to everbridge except to have updates for the weather situations around the campus. ### 30. On Time Emergency Notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2019 **What do you like best about Everbridge 360 (Critical Event Management)?** I like that it sends notifications in multiple ways. ( Call, Email, and Text) **What do you dislike about Everbridge 360 (Critical Event Management)?** I cannot think of anything I dislike about it so far. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Emergency Notifications to all employees. ### 31. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2019 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge is very simple to use once you get the hang of it and is very useful within the emergency management field! **What do you dislike about Everbridge 360 (Critical Event Management)?** The platform looks difficult and may deter people from using it because of the complexity of the app. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Allows for communication during emergencies. ### 32. Everbridge Review Software 2019 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2019 **What do you like best about Everbridge 360 (Critical Event Management)?** The ability to plan holistically in the case of an emergency. The communication that it provides. **What do you dislike about Everbridge 360 (Critical Event Management)?** Because it’s so comprehensive, it can require multiple admin users. **Recommendations to others considering Everbridge 360 (Critical Event Management):** More advertising for mass appeal & endorsement **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Emergency planning and communication. ### 33. Good program **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2019 **What do you like best about Everbridge 360 (Critical Event Management)?** Easy to send out mass notifications to all groups. **What do you dislike about Everbridge 360 (Critical Event Management)?** Sometimes it freezes without any warning . **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Alerting of either real or drill type situations. ### 34. Effective **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2019 **What do you like best about Everbridge 360 (Critical Event Management)?** Sending notifications is quick and efficient. **What do you dislike about Everbridge 360 (Critical Event Management)?** System could be a little more user friendly. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We are capable of notifying everyone at the same time. ### 35. Great way to stay informed up to the minute **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2018 **What do you like best about Everbridge 360 (Critical Event Management)?** I like how I get text messages immediately. **What do you dislike about Everbridge 360 (Critical Event Management)?** I wish the information could be a bit more specific - especially about severe weather in our area. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It's a great way to notify employees quickly about severe weather warnings. ### 36. Everbridge is great **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2018 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge offers so much in terms of mass communication. It's a very comprehensive system that you would think is complex, but is actually very simple when receiving the proper training. I'll admit when you first get in to the system it's overwhelming but once you get going it's very simple to follow. **What do you dislike about Everbridge 360 (Critical Event Management)?** I don't really care for the everbridge univeristy, which is the online database where they show you tutorials of how to use the software. I think it's only worth it if you can get the database to sync with a pre-existing system that stores contact information. **Recommendations to others considering Everbridge 360 (Critical Event Management):** Definitely consider receiving a tutorial in person from an Everbridge consultant. They might try to have you take trainings online but it is really worth while to plan a class or training with your colleages with an Everbridge representative. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Mass communication is very important for large companies.. Everbridge can help account for missing employees during natural disasters, as well as alert them regarding ongoing incidents. ### 37. A great system to use on the go. **Rating:** 4.0/5.0 stars **Reviewed by:** Elizabeth D. | Watch Officer, Government Administration, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2018 **What do you like best about Everbridge 360 (Critical Event Management)?** I like that the system can be used anywhere. Our previous notification system had to be used on the intranet. I enjoy being able to create multiple types of accounts based on need. **What do you dislike about Everbridge 360 (Critical Event Management)?** I wish the system could offer more freedom in choosing what role can do/ see **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Emergency Management Notifications ### 38. Good notification system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2017 **What do you like best about Everbridge 360 (Critical Event Management)?** Easy to use and notify a large group of people quickly **What do you dislike about Everbridge 360 (Critical Event Management)?** The computer voice could use some tweaking as sometimes it is hard to understand **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Being able to contact a large group of people quickly ## Everbridge 360 (Critical Event Management) Discussions - [What is everbridge used for?](https://www.g2.com/discussions/what-is-everbridge-used-for) - 1 comment - [What is the purpose of mass notification system?](https://www.g2.com/discussions/what-is-the-purpose-of-mass-notification-system) - 2 comments - [View Everbridge 360 (Critical Event Management) pricing details and edition comparison](https://www.g2.com/products/everbridge-360-critical-event-management/reviews?page=7&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-01+19%3A21%3A38+-0500&secure%5Bsession_id%5D=bc781961-fd12-46d7-9d45-c551f849dff5&secure%5Btoken%5D=8cd9800d59c8d602ec5512f672d482c812808d1dd76cedadd0440133cbc1cde8&format=llm_user) ## Everbridge 360 (Critical Event Management) Integrations - 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Operational Risk Identification **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Data Management** - Patient Care Report / Clinical Documentation - Performance Reporting **Communications** - Multichannel Sync - Video Broadcasting - Website Design **Threat Assessment** - Graphical and Link Analysis - Threat Scoring **Execution** - Crisis Management - Emergency Notifications - Workflows **Emergency Management** - Mass Alerts and Notifications - Threat Monitoring - Geolocation - Integrated Response - Crisis Communication - Post-Event Analysis **Response** - Mass Alerts and Notifications - Geolocation - Automated Workflows - Incident Dashboard - Third-Party Data Mining - Collaboration Tools **Business Resilience** - Business Continuity - Compliance Management **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Business Operations** - Billing - Employee Management **Audit and Inspections** - Templates - Workflows **Administration** - Payment Processing - Reporting - Dashboards **Threat Monitoring** - Threat Alerts - Continuous Monitoring - Investigation Management **Analytics** - Business Impact Analysis - Plan Reporting - Recovery KPIs **Recovery** - Auditing & Compliance - Incident Mapping - Post-Event Analysis - Cost Management - Document Sharing **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security **Training** - Content - Best Practices **Platform** - Reporting and Analytics - Connections and Integrations - Collaboration Tools **Integration** - Integrated Risk Management - Disaster Recovery - EMNS **Generative AI** - AI Tasks **Reporting** - Root Cause Analysis **Generative AI** - AI Text Generation **Artificial Intelligence** - Heat maps - NLP Insights - Internet of Things (IoT) - Video analysis - Predictive - Monitoring **Agentic AI - Business Continuity Management** - Multi-step Planning - Adaptive Learning **Generative AI- Business Continuity Management** - Automated Plan Generation - AI-Generated Post-Incident Reports and Summaries **Agentic AI - Operational Risk Management** - Proactive Assistance ## Top Everbridge 360 (Critical Event Management) Alternatives - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (535 reviews) - [Regroup Mass Notification](https://www.g2.com/products/regroup-mass-notification/reviews) - 4.7/5.0 (92 reviews) - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews)