--- title: Everbridge 360 (Critical Event Management) Reviews meta_title: 'Everbridge 360 (Critical Event Management) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 338 reviews by the users' company size, role or industry to find out how Everbridge 360 (Critical Event Management) works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 338 scale: '5' date_modified: '2026-07-03' parent_category: name: Public Safety url: https://www.g2.com/categories/public-safety --- # Everbridge 360 (Critical Event Management) Reviews **Vendor:** Everbridge **Category:** [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 338 ## About Everbridge 360 (Critical Event Management) Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. Everbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. By combining purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, only Everbridge helps organizations know earlier, respond faster, and improve continuously amidst the increasing frequency and volume of critical events. The leading organizations rely on Everbridge to keep their people safe and organizations running. - Secure, reliable & scalable platform trusted by 6,500+ customers - Send consistent and error-free messages quickly - Communicate and respond more quickly to disruptive events - Automate and tailor response activities to meet your needs Companies Trust Everbridge to Deliver High Availability, Scalability, Resiliency, and Security: 9 of the 10 Top U.S. Investment Banks 6 of the 10 Largest Global Automakers 4 of the 4 Largest Global Consulting Firms 8 of the 9 Largest Health Systems 8 of the 10 Largest U.S. Cities 47 of the 50 Busiest North American Airports ## Everbridge 360 (Critical Event Management) Pros & Cons **What users like:** - Users commend the **ease of use** of Everbridge 360, facilitating fast and efficient communication across departments. (110 reviews) - Users find the **easy mass notification feature** of Everbridge 360 invaluable for efficient emergency responses. (59 reviews) - Users appreciate the **ease of use** and comprehensive features of Everbridge 360 for effective crisis management. (56 reviews) - Users value the **intuitive communication platform** of Everbridge 360 for efficient mass notifications during critical events. (51 reviews) - Users value the **mass notification capabilities** of Everbridge 360, effectively reaching stakeholders during critical events. (48 reviews) - Reliability (39 reviews) - Users highlight the **user-friendly interface** of Everbridge 360, enhancing real-time communication and effective risk management. (39 reviews) - Communication Efficiency (38 reviews) - Users value the **ease of communication** with Everbridge 360, facilitating timely alerts during emergencies and enhancing safety. (38 reviews) - Group Communication (34 reviews) **What users dislike:** - Users find the **initial setup complex** , lacking flexibility and requiring full training for effective implementation. (36 reviews) - Users often find **inefficiency** in Everbridge 360 due to its complexity and the challenges of managing critical events effectively. (30 reviews) - Users find the **initial complexity** of Everbridge 360 challenging, as setup and navigation can be cumbersome. (19 reviews) - Users report **integration issues** with Everbridge 360, making system connectivity and configuration challenging. (18 reviews) - Users note **limited functionality** in Everbridge 360, particularly with alert tracking and configuration of complex alerts. (18 reviews) - Notification Issues (18 reviews) - Difficult Setup (16 reviews) - Users find the product **expensive** compared to similar software, with many features requiring additional payment. (14 reviews) - Limited Customization (13 reviews) - Difficult Learning (12 reviews) ## Everbridge 360 (Critical Event Management) Reviews ### 1. Effective Mass Communications for Critical Disruptions **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul s. | Assistant Manager OTC, Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** It helps trigger mass communication to employees in case of critical system impact to arrange for alternative work arrangements. This is also used to inform clients of regular working setup disruptions and plan ahead of time. **What do you dislike about Everbridge 360 (Critical Event Management)?** The notifications on the app are not always reliable. The user app functionality should be improved so it’s easier to update contact details and manage notification preferences. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Business Continuity Management, along with critical updates to employees in the event of disruptions. ### 2. Essential for Crisis Management with Minor Email Update Hurdles **Rating:** 5.0/5.0 stars **Reviewed by:** Austin M. | Business Continuity Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I like the modern UI of Everbridge 360 (Critical Event Management) as it makes it easier to navigate during critical times and simplifies communication sending. The travel portion is great for finding individuals' flight information and trip information. **What do you dislike about Everbridge 360 (Critical Event Management)?** There's an issue with mass updating and 're-enabling' email accounts. We need to do it one by one instead of a mass update. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I use Everbridge 360 for crisis and incident management. It helps with employee incident management and finding flight info. The modern UI eases navigation and communication in critical times. ### 3. Effortless Setup, Essential for Emergency Alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Nur I. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I find Everbridge 360 (Critical Event Management) easy to use, which is great for setting up critical emergency announcements. It's also easy to set up, and once that's done, it pretty much works automatically. I would definitely recommend it, giving it a 10 out of 10. **What do you dislike about Everbridge 360 (Critical Event Management)?** I think it could improve if it can provide solutions for the emergency. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I use Everbridge 360 (Critical Event Management) for critical emergency announcements. It solves the need to inform employees about emergencies in their area. It's easy to use, easy to set up, and operates automatically. ### 4. Single Dashboard Makes Everything Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Shan K. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** Single dashboard allowing end users to not skip. Online training which is helpful for all users types **What do you dislike about Everbridge 360 (Critical Event Management)?** Intel readiness and direct comms sent to GSOC without interruptions **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** it is solving problems for our urgent comms needs, also helping risk Intel, cyber security and supply chain. ### 5. Exceptional Reliability and Precision in Critical Event Management **Rating:** 5.0/5.0 stars **Reviewed by:** Dolores G. | Crisis Management Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** What I appreciate most about Everbridge, in addition to its rapid response features for critical events and mass messaging, is its segmentation and routing capabilities. They work flawlessly, allowing me to notify only the relevant personnel whenever we receive an alert. I also find the 360 interface extremely helpful, as it collects only the necessary data, which is impressive. Having used this solution for some time now, I continue to find it both wonderful and effective every day. I truly hope it remains as reliable and useful as it has always been. **What do you dislike about Everbridge 360 (Critical Event Management)?** Up to this point, everything has been working as expected and I haven't noticed any negatives. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** To be honest, it has been an excellent solution that truly fulfills its objectives and distinguishes itself from others. Everbridge has successfully addressed challenges in our crisis management operations, shifting our approach from reactive to predictive and opportunistic, while also reducing response times. In summary, they do an outstanding job. ### 6. Intuitive Platform and Outstanding Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** MIchael L. | Regional Security Officer, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Everbridge 360 (Critical Event Management)?** The interface and functionality show that Everbridge understands their users and needs of their customers. The various interfaces for all modules are well-designed and intuitive. Foremost, their customer support is unmatched. **What do you dislike about Everbridge 360 (Critical Event Management)?** I would say that there is nothing I dislike. I will say that their many acquisitions over short period of time has slowed the full integration of each. However, when these integrations are completed, the final product is excellent such as the integration of NC4 into VCC. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge has allowed us to standardize and streamline are crisis management processes globally. Processes and procedures were very siloed and relied on old methodologies such as phone trees. Furthermore, sites would need to depend on active monitoring of local municipality communications and network news for critical event identification. Everbridge has made this process seamless with critical event workflows. **Official Response from Emily Holtrop:** > Thank you for your wonderful feedback! We’re thrilled to hear that Everbridge 360 and our customer support team have made a strong impact on your crisis management efforts. We appreciate your note on integrations, our team is committed to ensuring every enhancement delivers an even more seamless experience. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 7. Everbridge 360 Keeps What Matters at Your Fingertips **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I like that you can have everything at your fingertips with Everbridge 360. The CEM allows us to manage workflows so that we see what really matters. **What do you dislike about Everbridge 360 (Critical Event Management)?** I don't' know if this is something I dislike, but the workflows can be a little complicated and if you don't have them set up right you can get more information than you're looking for or not get what you need. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Once our profile is fully optimized, I hope that Everbridge 360 can help us stay connected with our travelers in ways that we haven't been able in the past. I'd love to be able to use the functionality to send communications, receive responses, and tailor our action plans. ### 8. Fast, User-Friendly, and Vital for Critical Alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Jim R. **Reviewed Date:** November 18, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I really appreciate how Everbridge 360 (Critical Event Management) provides speed and ease of use, which are crucial in my role. The platform excels in delivering timely reporting for critical incidents, helping me and my team rapidly address risks or threats facing our employees and operations. The swift push notifications keep everyone informed with pertinent intelligence. I also value how integrating more intelligence tools enhances the overall efficiency of the system, supporting smooth and continuous operations. These features make Everbridge 360 not only user-friendly but also indispensable in maintaining a secure environment for our team. The fact that I would rate it a 10 out of 10 for recommendation speaks volumes about my satisfaction with its performance and the peace of mind it provides. **What do you dislike about Everbridge 360 (Critical Event Management)?** I find that Everbridge 360 (Critical Event Management) could improve in providing more assistance with mobile alerts. Customizing groups of notifications for specific groups isn't as flexible as I'd like. I think there should be more tailored group lists based on specific criteria to enhance its functionality. This would greatly help in managing communication more effectively and efficiently. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I use Everbridge 360 for timely notification and reporting of critical incidents, aiding staff with pertinent intelligence on risks and threats, which enhances operational safety and efficiency. ### 9. Keeps Multiple Properties Aligned with a Shared Operating Picture **Rating:** 5.0/5.0 stars **Reviewed by:** LaRacheal L. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** We have multiple properties and we are able to keep everyone in the know while maintaining a shared operating picture of our airport and its operations. **What do you dislike about Everbridge 360 (Critical Event Management)?** We are working the kicks out of duplicate messaging and ensuring that the right people receive the right notifications **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** The platform is allowing us to provide real world updates about incidents happening within our airport and its facilities so that we can make the best decisions when responding. ### 10. Connects Our Teams Seamlessly for Mass Notifications and Scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Allison K. | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** The connection it gives us to all of the different teams that utilize mass notification and scheduling. **What do you dislike about Everbridge 360 (Critical Event Management)?** I wish we could connect more directly into some of our access systems, for compliance purposes, as opposed to API or webhook type of connections. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** getting in contact with all members of support groups for recovery purposes. Reaching people where they are, instead of being committed to only engaging people via email when an emergency hits ### 11. Real- time integration and eyes on all your assets. **Rating:** 5.0/5.0 stars **Reviewed by:** Carlin L. | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** The visibility of all of your assets and the risks posed to them in real time is the greatest feature of everbridge. Being able to integrate into all of our systems makes it seamless between departments. **What do you dislike about Everbridge 360 (Critical Event Management)?** Only sometimes are notifying certain groups in certain events more challenging to setup the workflow. But the customer service helps make everything easy. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** notifying associates spread across a large platform of events posing a risk to them ### 12. Essential for Emergency Alerts, Fast and Reliable Communication **Rating:** 4.0/5.0 stars **Reviewed by:** Shivam M. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge 360 helps me daily with emergency communications management for things like weather warnings and system downtimes and I appreciate how I can deliver alerts to relevant groups within moments. In critical situations, pre-designed templates and automated processes are invaluable and I love that I can monitor real time who has received and who has acknowledged the alerts. **What do you dislike about Everbridge 360 (Critical Event Management)?** I understand that new notification template set up and having to configure distribution lists to include different regional groups and teams can be time consuming. Crowding of the interface can be frustrating when managing several incidents simultaneously. I would appreciate the ability to modify my dashboard to filter out everything but what is most critical for my areas to attend to and respond to and prioritize having a more flexible dashboard. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Automated communication that is immediate and gapless is critical to effective response to disasters and emergencies. Coordinating alerts, updates and responses from your team is much more effective when there is a central location that eliminates the need to juggle several phones or systems. There is much more confidence and readiness to respond when communication systems are integrated. ### 13. Intuitive, Easy-to-Use UI for Fast Company-Wide Updates **Rating:** 4.5/5.0 stars **Reviewed by:** Graham M. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** The ease of use and the intuitive UI allows for quick and easy updates across our company and their respected business units **What do you dislike about Everbridge 360 (Critical Event Management)?** The lack of AI functionality however based on recent updates it seems there is a huge AI push coming to the platform **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It has allowed our BCP and BIAs to improve drastically, and it has helped bridge the gaps between business units and the company’s overall approach to BCP. ### 14. Excellent Drag-and-Drop Automation with Smart Execution and Monitoring Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Mostafa A. | IT Incident Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** What I like most is the drag-and-drop process automation; it’s excellent. I also appreciate the intelligent execution and the integration with monitoring tools, which makes it easy to create incidents quickly and send notifications. **What do you dislike about Everbridge 360 (Critical Event Management)?** It’s a good tool, but it still needs improvements to the artificial intelligence filters and the administration interface. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Resolving many issues—especially those related to manual errors—has given us greater visibility into our operations, and the incredibly low response time is remarkable. So far, it’s working well and benefiting us; I just hope it continues this way. ### 15. Automates Incident Response, Needs Improved Onboarding **Rating:** 4.0/5.0 stars **Reviewed by:** Hasina A. | IT Operations., Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I love Everbridge 360 (Critical Event Management) for its exceptional automation capabilities and playbook management, which significantly enhance our incident response process. The automation automates alert correlation, identifies the right personnel to contact based on system status and shifts, and automatically opens collaboration channels like Zoom or Slack. This not only saves us from potential chaos during incidents but also drastically reduces the time wasted. Additionally, I find tremendous value in the platform's robust reporting and analytics features, particularly the detailed after-action reports that highlight the Mean Time to Acknowledge (MTTA), which are crucial for our industry. **What do you dislike about Everbridge 360 (Critical Event Management)?** The main area for improvement with Everbridge 360 (Critical Event Management) is the onboarding process and the complexity of the initial setup. I would appreciate more templates and best practice guidance that are specific to our industry, which would significantly ease the setup process. Honestly, the initial setup was not easy, indicating a steep learning curve or lack of straightforward guidance for new users. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I find Everbridge 360 automates incident response, reducing chaos and time loss. It correlates alerts, initiates collaboration channels, and manages playbooks effectively. The reporting features, especially for after-action reports, are vital for our industry. ### 16. Buggy Notifications and Clunky Navigation Make CE Management Hard to Track **Rating:** 1.5/5.0 stars **Reviewed by:** Ashley E. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** Allows CE management on the go while managing an event in real time. **What do you dislike about Everbridge 360 (Critical Event Management)?** Still buggy. Notifications are not always received. Navigation is difficult to get to the CE task list. Too much back and forth to stay in the loop. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Replaces the use of mass notification apps like WhatsApp. Allows us to maintain sync between our ERP & Everbridge so that we have the most up to date contact information. ### 17. Fantastic Quick Response Templates and a Clean, Reliable Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Cristhian V. | IT Incident Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I love the quick response templates. They’re fantastic because I have them pre-configured for incident reporting, and they’re incredibly useful. I also appreciate that the app keeps an accurate record of who received the messages, and I really like the interface as well. **What do you dislike about Everbridge 360 (Critical Event Management)?** Everbridge integrates very well. It may take a bit more time to set up, but overall everything works fine. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It has been very beneficial, particularly for automating communication between technical teams. It has helped reduce response times and remove much of the logistical burden involved in coordinating and staying in touch, and it has also been excellent for supporting security compliance. ### 18. Dynamic Layouts and Real-Time Alerts That Keep Projects Moving **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea G. | Ticino, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** What I like most is its dynamic layout capabilities. Everything can move between projects, and being able to cycle through the map and send an alert is great. I also like the real-time reading setup, since it eliminates the need to guess who received the notice. **What do you dislike about Everbridge 360 (Critical Event Management)?** What I didn’t like were the implementation limitations, especially the challenges end users face when adopting the technology. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It resolved many issues in the command and communication chain during certain crisis situations. By improving reactive management, it reduces incident response time and also provides an automated response to support compliance. ### 19. Powerful feature to alert user on emergency incident **Rating:** 5.0/5.0 stars **Reviewed by:** James M. | IT Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge 360 allow us to sent out mass emergency notification to every worker on our factory when there are threat either by natural disaster, fire or anything that need fast action from workers to evacuate the premise. Track from dashboard for the open-rates and how many message is open or not open yet. **What do you dislike about Everbridge 360 (Critical Event Management)?** We have use it and keep the system on standby for almost three years now, happy with its functionality and prepare us for the worse. No dislike in here. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Handy tools for quick alert and communication with employees. One-click action to sent out the notification. ### 20. Everbridge: Fast, Multi-Channel Alerts with Global Visibility **Rating:** 4.5/5.0 stars **Reviewed by:** Angeles M. | Resilience Office, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge has consistently been excellent because it lets you send simultaneous alerts by voice, email, and push notifications, all from a single dashboard, which is a real time-saver. I also like the 360 ecosystem, since it provides impressive global visibility and makes it easier to stay aware of what’s happening across locations. **What do you dislike about Everbridge 360 (Critical Event Management)?** The effectiveness of the alert system also declines over time, and the cost of additional modules can be very high. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It’s very beneficial, especially when it comes to business continuity. It helps reduce response time for IT incidents and physical emergencies, and it significantly improves workflow, which is excellent. ### 21. Everbridge Mass Notification streamlined our crisis response **Rating:** 4.0/5.0 stars **Reviewed by:** Ignacio R. | Critical Communications Manager, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I highly enjoy how the granular control of Everbridge delivers messages. The ability to define contact groups according to department, place, and position is extremely helpful. The in depth reporting is also an immense advantage; I am able to quickly view those who got messaged and concur on the same. The mobile app is also an easy send and receive alert app to me. **What do you dislike about Everbridge 360 (Critical Event Management)?** The initial installation and break in were more time consuming than expected. The interface is functional, but it may need a design refresh to place users in a better position. I would like to have a more harmonized system with our internal HR to have automatic updates on contacts. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge is our tool to share important information in the case of weather emergencies. In the past, we depended on email and phone calls as the communication strategy, which was rather slow and untrustworthy. We are now able to make specific alerts with real time updates regarding building closures and safety measures so that everyone is kept informed during a storm. It has automated our operations and made the safety of our employees much safer. **Official Response from Emily Holtrop:** > Thank you for sharing your thoughtful review! We're delighted that Everbridge 360 has helped streamline your crisis communications and improve safety for your team. We appreciate your feedback, our team is continually enhancing the platform to make it even more seamless and connected. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 22. Essential Tool for Mass Emergency Communications **Rating:** 5.0/5.0 stars **Reviewed by:** Joe P. | Director Business Resiliency, Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I like all aspects of Everbridge 360 (Critical Event Management). I find it a really good tool for organization mass communication without having to dial phones. We can create messages, scenarios, and templates easily. It's been with us at VIZIYA for over ten years, making setup pretty easy. I often tell my colleagues about the simplicity of the tool and the value it brings to the company. **What do you dislike about Everbridge 360 (Critical Event Management)?** Na **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge 360 simplifies organization mass communication by eliminating the need to dial phones. It lets us create messages, scenarios, and templates effortlessly. The tool's simplicity and value are beneficial for the company. ### 23. Critical Traffic Camera Insights for Smarter Executive Routing **Rating:** 5.0/5.0 stars **Reviewed by:** Cailee R. | Intelligence analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I like that I am able to look at traffic cameras. It is critical for me when determining best traffic patterns for executives **What do you dislike about Everbridge 360 (Critical Event Management)?** That I have to authenticate every single time with a number passcode **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** The critical events. They allow us to monitor weather and security events that help us understand a global picture of what’s going on in our sites vicinity. ### 24. Everbridge mass notification brought calm during the chaos **Rating:** 4.5/5.0 stars **Reviewed by:** Bernd T. | Partner Coordination Analyst, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** It is an awesome feature being able to divide our contact lists with Everbridge Mass Notification. This implies that we can send targeted notifications of specific building evacuations or weather warnings to only the individuals that require it and this saves a lot of unnecessary racket. I also like the simple message creating application; it is simple to compose a brief update and send it away quickly when seconds are of the essence. **What do you dislike about Everbridge 360 (Critical Event Management)?** The process of configuring intricate condition-based logic on message dispatch can be a sense-defying task at times and it can only be accomplished through trial and error. Moreover, although the reporting is overall good, at times a search on historical notification archives to retrieve the most specific historical information may be more time consuming than optimal. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We have had some experience of local outages of utility that have affected regions of campuses. Prior to Everbridge, the process of organizing and sharing information concerning such disruptions was manual and could be delayed by a few days due to the use of emails and oral communication. At this point we are able to immediately notify the necessary departments and staff about power or water outages to enable them make better decisions about their operations and safety. **Official Response from Emily Holtrop:** > Thank you for sharing your experience! We’re so glad Everbridge 360 helps your team communicate quickly and effectively during critical moments. We appreciate your feedback on configuration and reporting, our team is always working to make these processes even more streamlined and intuitive. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 25. My experience with Everbridge **Rating:** 3.5/5.0 stars **Reviewed by:** Ken F. | Vice President and Executive Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Everbridge 360 (Critical Event Management)?** Generally, this is an easy-to-use notification system. I do like that I can use my Ipad and iPhone to send notifications. It is fast and easy to use. I appreciate the notification redundancy since we are a university, and students do not always answer phones, reply to emails, etc... **What do you dislike about Everbridge 360 (Critical Event Management)?** The process can be tedious, I certainly understand the need for accuracy, but some of the terms are questionable, Rules, Groups, etc...I appreciate additional training opportunities and hope there will be more opportunities. I would appreciate a best-in-field email newsletter or some kind of frequent communication that provides me ways to maximize my knowledge of the platform. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We have had several closings due to weather this past year. This allowed us to notify faculty, staff, and students before they started driving on icy roads. It also allowed us to notify union staff in a timely manner so we did not violate any agreements. **Official Response from Emily Holtrop:** > Thank you for your review! We're glad to hear Everbridge 360 makes notifications fast and reliable for your university community. We also appreciate your feedback on training and resources, continued learning is something we’re always looking to expand for our users. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 26. Everbridge Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge is a user-friendly product that is flexible and allows for emergency notifications and risk alerting. **What do you dislike about Everbridge 360 (Critical Event Management)?** Everbridge has many modules such as Centralized Asset Management (CAM), but it’s not integrated with the Incident module. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge allows us to create groups, rules, templates, and automated alert notifications so that when we need to communicate, we can do it quickly and efficiently. ### 27. Easy Multi-Channel Employee Outreach via Text, Email, and Voice **Rating:** 5.0/5.0 stars **Reviewed by:** Kirstan S. | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** The ability to reach out to our employees in various methods. Text, email or voice. **What do you dislike about Everbridge 360 (Critical Event Management)?** The restrictions to some of the functionality. I would like to see be able to add a link to the messaging. This limitation may be more on our internal end. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** The ability to activate our storm teams and keep them notified with up-to-date information ### 28. Instant Mass Communication in Seconds—Everbridge Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Diondra P. | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** It allows communications to be sent to thousands within a matter of seconds. Long gone are the days of traditional emails. **What do you dislike about Everbridge 360 (Critical Event Management)?** Nothing at this time our TAM has been amazing and Everbridge hears products or features we need and eventually implements them. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Reaching the masses within a matter of seconds. Also providing global intell 24-7 365 to our employees ### 29. Easy to Use, Seamless Integrations, and Fast, Actionable Support **Rating:** 5.0/5.0 stars **Reviewed by:** marissa w. | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** It’s easy to use, integrates smoothly with what feels like endless platforms, and the customer support is always quick to respond and provides actionable help. **What do you dislike about Everbridge 360 (Critical Event Management)?** Platform is expensive so it is always under a microscope for review by leadership **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It makes it easy to communicate with multiple people or groups quickly and seamlessly, using several different communication methods. ### 30. Thank you for keeping our colleagues safe as they help others! **Rating:** 5.0/5.0 stars **Reviewed by:** Beth P. | Director Business Resiliency, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** The ability to communicate rapidly to targeted groups that may have been impacted and gather their feedback **What do you dislike about Everbridge 360 (Critical Event Management)?** Having to develop templates with many variables **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge lets me communicate to my colleagues, and in the event of a sponsored conference- select guests, with timely messages and alerts in real time. So much better than old fashioned call trees. ### 31. Many option to mass notify crowds on emergency situation **Rating:** 5.0/5.0 stars **Reviewed by:** Grafica L. | Javascript Developer, Architecture & Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** What I like with this software is their precise workflow that is easy to follow to sent mass notification to user in critical event. All medium of communication is supported including phone call, SMS and email to alert the receiver about the current emergency situation and provide them with SOP how to react on the emergency. Instant notification sender is critical to ensure everyone on the list know and informed about the emergency event. **What do you dislike about Everbridge 360 (Critical Event Management)?** Initial configuration is quite difficult and involve too many technical setups, it is not possible to setup with their customer support involvement. A simpler setting and setup would helpful for this situation. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Help administrator to instantly alert everyone on our business premis about emergency situation. ### 32. Single Pane of Glass for Asset and Risk Visibility **Rating:** 4.5/5.0 stars **Reviewed by:** Steve C. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** single pan of glass in the VCC system. it aggregates asset location and risk event location in one place. **What do you dislike about Everbridge 360 (Critical Event Management)?** incident, notification, and communication templates are too confusing. would like them unified into one system. CEM orchestration is complicated. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** very quick detection of risk events and the ability to process communications to employees very quickly. ### 33. Clean Threat Intelligence Interface with Powerful Event Visualization **Rating:** 4.5/5.0 stars **Reviewed by:** Tajinder S. | Crisis Management Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I like the threat intelligence presented in a clean interface, along with its strong capabilities for visualizing critical events and activating automated communication protocols within seconds. **What do you dislike about Everbridge 360 (Critical Event Management)?** The initial setup for the analysis takes time and requires very precise data mapping. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It has been an excellent tool that has transformed our workflow and helped us manage crises more effectively. It’s worthwhile—an excellent, robust solution that benefits us enormously, especially when it comes to protecting our service content with great precision. ### 34. Makes It Easy to Connect with Employees Impacted by an Event **Rating:** 5.0/5.0 stars **Reviewed by:** Gillian P. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** It makes it easy to connect with employees who are impacted by an event. Also use it for auditing data in our HQ employee access control systems across multiple sites. **What do you dislike about Everbridge 360 (Critical Event Management)?** Extra fees to integrate into Genetec, our access control system **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Accurate employee data: business units and department updates. Reliable employee termination information ### 35. Valuable Event Security Briefing **Rating:** 4.0/5.0 stars **Reviewed by:** Aynslee S. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I really enjoy the security briefings sent out for big events. **What do you dislike about Everbridge 360 (Critical Event Management)?** I would like the analytics tool to be more straightforward when building dashboards. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Sometimes we need to provide a briefing on an event with a quick turnaround, and when we receive security briefings from VCC it really makes our job easier. ### 36. Very Dependable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Quickly able to get notifications out to all with one click **What do you dislike about Everbridge 360 (Critical Event Management)?** We have found nothing to dislike at this time. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Quick notification with one click ### 37. Effortlessly Elevates Situational Awareness **Rating:** 4.5/5.0 stars **Reviewed by:** William M. **Reviewed Date:** February 11, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I like the ease of use of Everbridge 360 (Critical Event Management). It has come a long way since the legacy system. Specific features I value the most are the universe and intelligence reports. The setup was easy, although it took a little time to get used to the product. **What do you dislike about Everbridge 360 (Critical Event Management)?** I dislike the reports on total contacts **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge 360 (Critical Event Management) helps us locate assets and check if alerts affect them or our contacts. It's crucial for situational awareness. ### 38. Easy-to-Use Interface That Keeps Crisis Information Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Suman S. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** The interface of selecting all pieces of information is easy to use and organize during a big crisis event. **What do you dislike about Everbridge 360 (Critical Event Management)?** Sometimes there are required fields that we do not want to use. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It helps us reach our employees quickly and keep track of our communications. ### 39. Best platform to manage emergency event **Rating:** 5.0/5.0 stars **Reviewed by:** Leman S. | Human Resource Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Everbridge 360 system help to simplify the workflow to alert and mass notify every worker on our factory, either by email, SMS and push-up notification on smartphone. All the alert is received instantly without delay and has no limit to how many users can the system support. Tracking current emergency event and updating the latest situation ensure every event is properly managed. **What do you dislike about Everbridge 360 (Critical Event Management)?** 5 years of experience and still has nothing to complaint. Any issues or problem is quickly solved by their customer support. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We use Everbridge Mass Notification to instantly connect and inform our employees on emergency situation and keep them updated until the crisis is solved. ### 40. Everbridge Review **Rating:** 5.0/5.0 stars **Reviewed by:** Linda L. | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** single pane of glass, ease of use, consolidated picture, consolidated and concise reporting **What do you dislike about Everbridge 360 (Critical Event Management)?** not all functionality from Legacy Everbridge Suite is available in EB 360 yet **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** ability to reach all impacted teammates at the same time with one message that is consistent ### 41. Love the Templates—So Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** pansy b. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** templates and ease of use once you get educated **What do you dislike about Everbridge 360 (Critical Event Management)?** I have not have any use that I found a dislike to the Everbridge 360 product **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** the ease of sending out to groups to save time in deploying messages, checking response, ets ### 42. Excellent System Linking and Integration Possibilities **Rating:** 5.0/5.0 stars **Reviewed by:** Frank G. | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** The linking of major systems, people and integration possibilities. **What do you dislike about Everbridge 360 (Critical Event Management)?** Not sure as of yet, I'm finding more and more out about the product and really trying to up our usage. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Keeping my organization linked to one another with minimal effort. ### 43. User-Friendly Solution for Global Communication **Rating:** 4.0/5.0 stars **Reviewed by:** Rebecca N. | Founder / Lead Mentor **Reviewed Date:** November 10, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I have been using Everbridge 360 (Critical Event Management) for 2.5 years, and during this time, I have come to appreciate its exceptional ability to streamline communication effectively across thousands of people globally, which is crucial in my work at a GSOC. The program's user-friendly nature stands out to me, as it makes navigating its features and tools straightforward and enhances overall efficiency. Additionally, the organization within Everbridge 360 allows for quicker and more efficient execution of in-house responses, which is invaluable for managing critical situations. The initial setup was very easy, further reinforcing its accessibility and practicality for immediate use. **What do you dislike about Everbridge 360 (Critical Event Management)?** None **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** I find Everbridge 360 streamlines communication globally, making in-house responses quicker and more efficient, and it's user-friendly. ### 44. Easy-to-Use Templates and Insightful Map Visualizations **Rating:** 4.5/5.0 stars **Reviewed by:** Darryl G. | Customer Service Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** I appreciate the templates because they are easy to use and provide just the right level of detail. I also enjoy the map visualization feature, as it allows me to quickly identify when incidents occur. Adding my personal touch helps make the client feel valued, and Everbridge enables me to achieve that. **What do you dislike about Everbridge 360 (Critical Event Management)?** At times, the system incorrectly configures the risk task filter, which leads to issues with alerts. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** This tool is extremely helpful for managing intelligence, supporting the protective intelligence platform, and handling emergency notifications. It allows us to address issues before they escalate, ensuring that everything runs smoothly. ### 45. Initial chaos transformed into calm precise outreach **Rating:** 4.5/5.0 stars **Reviewed by:** Renata D. | Service excellence lead, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Everbridge 360 (Critical Event Management)?** What I love most about Everbridge Mass Notification is that it is extremely flexible in terms of segmenting audiences dynamically. In the case of our event operations, the staffing shifts and locations are always evolving and so having the ability to send select messages, such as to the food service staff in zone three or the security team at gate B can make it invaluable. I also find its multichannel delivery turns to be always impressive Being able to know that the message has been actually delivered even in busy or distant sections of a facility is invaluable. Lastly the clear acknowledgements of critical alerts keep us accountable and makes certain that no one has missed any critical update. **What do you dislike about Everbridge 360 (Critical Event Management)?** It takes some time to get the new staff on temporary events up and running the first time. The range of new users that is created every time an event cycle runs reaches hundreds of new people and the process of integrating them into particular notification groups might be simplified. In addition, it can sometimes become tricky to fine tune the management of granular permissions to event specific administrators. There is a configuration effort to provide temporary managers with the appropriate amount of access without overexposure. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Everbridge Mass Notification is addressing a major issue being faced by us to coordinate live communications with huge, decentralized and dynamic workforce that is constantly on the move. Prior to Everbridge we used a combination of a walkie talkies and personal calls, where information was inconsistent and updates slow in case there was some sudden change agitating movement, like a shift in weather during an outdoor festival. We are able to directly notify particular teams like "stage crew area four" or "medical staff tent two" with exact directions and do it instantly. This has changed our mode of operations to proactive and highly co-ordinated hence very highly productive on the part of the staff and highly responsive as regards to the safety of the populace. **Official Response from Emily Holtrop:** > Thank you for your thoughtful feedback! We’re delighted Everbridge 360 helps your team communicate quickly and effectively. We appreciate your feedback on setup improvements and are glad our platform supports your mission to stay coordinated and responsive. Thanks again for your partnership and for being part of the Everbridge community! — The Everbridge Team ### 46. Everything I Need in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Michael K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** Love having everything I need in one place. **What do you dislike about Everbridge 360 (Critical Event Management)?** nothing great program that does what we need it to do quickly. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Easy and quick communication with all coworkers in emergency situations along with other important business needs. ### 47. Provide an easy solution for emergency mass notification **Rating:** 4.5/5.0 stars **Reviewed by:** Micheal S. | Sales Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Emergency notification is instantly received, the message is clear and continuous update on the current situation is the best strength of this platform. Mass sending emergency notification to alert everyone within the emergency event location help to control the situation and everyone is well informed about what to do and how to react in calm way. **What do you dislike about Everbridge 360 (Critical Event Management)?** Need a training to operate the system as the learning curves is quite long and difficult. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Alert and notified everyone on premises for emergency incident that is happen in real-time. Gives situation update continously to emergency channel every hour until the incident is solved. ### 48. Straightforward and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Alla A. | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** I like how straight forward and how easy it is to use the product **What do you dislike about Everbridge 360 (Critical Event Management)?** At this time I can't think of anything I dislike **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** It helps solve communication issues with personnel during a crisis event. ### 49. Quick and accurate communication in time of emergency event **Rating:** 5.0/5.0 stars **Reviewed by:** Adam A. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Everbridge 360 (Critical Event Management)?** Using SMS, email and phone notification to distribute mass emergency notification is a brilient idea by Everbridge 360. Cross collaboration communication is critical so users can receive the emergency message from different channel and hopefully they will read it in time. **What do you dislike about Everbridge 360 (Critical Event Management)?** Everything is build for perfection by Everbridge 360. Nothing is too problematic, just some minor bugs and issues that doesn't interfering with the main software. **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** We use this platform to quickly sent-out emergency notification to workers and customer on our premis about emergency incident. It is important for saving life and for legal requirement. ### 50. Senior Technical Program Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher L. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Everbridge 360 (Critical Event Management)?** Ease of use and the access to training modules **What do you dislike about Everbridge 360 (Critical Event Management)?** Nothing at the moment. The product is good to use and easy to understand **What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you?** Mass communication to employees and risk awareness ## Everbridge 360 (Critical Event Management) Discussions - [What is everbridge used for?](https://www.g2.com/discussions/what-is-everbridge-used-for) - 1 comment - [What is the purpose of mass notification system?](https://www.g2.com/discussions/what-is-the-purpose-of-mass-notification-system) - 2 comments - [View Everbridge 360 (Critical Event Management) pricing details and edition comparison](https://www.g2.com/products/everbridge-360-critical-event-management/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-04+18%3A44%3A39+-0500&secure%5Bsession_id%5D=4fd85069-dcca-4fc6-9a70-3bb220949f29&secure%5Btoken%5D=88321752f44934ae914089c7184c04f09992fc8b1005f7d176327f639cdcab19&format=llm_user) ## Everbridge 360 (Critical Event Management) Integrations - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 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[Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Everbridge 360 (Critical Event Management) Features **Collaboration** - Modules - Scheduling - Reporting **Emergency Response** - Computer Aided Dispatch - Geospatial Mapping - Collaborative Response **Safety** - Drills **Surveying & Feedback** - Form Creation - Sentiment Analysis - Data Visualization - Idea Submissions **Threat Identification** - Proactive Listening - External Data Mining - POI Profiles - Threat Reporting **Planning** - Program Management - Resource Modelling - Recovery Plans - Templates **Emergency Planning** - Scenario Planning - Automated Workflows - Auditing & Compliance **Prevention & Preparation** - Scenario Planning - Document Database - Equipment Management - Threat Monitoring **Operational Risk Management** - Operational Risk Methodology - Operational Risk Classification - Operational Risk Identification **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Data Management** - Patient Care Report / Clinical Documentation - Performance Reporting **Communications** - Multichannel Sync - Video Broadcasting - Website Design **Threat Assessment** - Graphical and Link Analysis - Threat Scoring **Execution** - Crisis Management - Emergency Notifications - Workflows **Emergency Management** - Mass Alerts and Notifications - Threat Monitoring - Geolocation - Integrated Response - Crisis Communication - Post-Event Analysis **Response** - Mass Alerts and Notifications - Geolocation - Automated Workflows - Incident Dashboard - Third-Party Data Mining - Collaboration Tools **Business Resilience** - Business Continuity - Compliance Management **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Business Operations** - Billing - Employee Management **Audit and Inspections** - Templates - Workflows **Administration** - Payment Processing - Reporting - Dashboards **Threat Monitoring** - Threat Alerts - Continuous Monitoring - Investigation Management **Analytics** - Business Impact Analysis - Plan Reporting - Recovery KPIs **Recovery** - Auditing & Compliance - Incident Mapping - Post-Event Analysis - Cost Management - Document Sharing **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security **Training** - Content - Best Practices **Platform** - Reporting and Analytics - Connections and Integrations - Collaboration Tools **Integration** - Integrated Risk Management - Disaster Recovery - EMNS **Generative AI** - AI Tasks **Reporting** - Root Cause Analysis **Generative AI** - AI Text Generation **Artificial Intelligence** - Heat maps - NLP Insights - Internet of Things (IoT) - Video analysis - Predictive - Monitoring **Agentic AI - Business Continuity Management** - Multi-step Planning - Adaptive Learning **Generative AI- Business Continuity Management** - Automated Plan Generation - AI-Generated Post-Incident Reports and Summaries **Agentic AI - Operational Risk Management** - Proactive Assistance ## Top Everbridge 360 (Critical Event Management) Alternatives - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (535 reviews) - [Regroup Mass Notification](https://www.g2.com/products/regroup-mass-notification/reviews) - 4.7/5.0 (93 reviews) - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews)