--- title: Everbridge 360 (Critical Event Management) Reviews meta\_title: 'Everbridge 360 (Critical Event Management) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 353 reviews by the users' company size, role or industry to find out how Everbridge 360 (Critical Event Management) works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 353 scale: '5' date\_modified: '2026-08-25' parent\_category: name: Public Safety url: https://www.g2.com/categories/public-safety --- # Everbridge 360 (Critical Event Management) Reviews & Product Details Visit Website Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. Everbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. By combining purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, only Everbridge helps organizations know earlier, respond faster, and improve continuously amidst the increasing frequency and volume of critical events. The leading organizations rely on Everbridge to keep their people safe and organizations running. - Secure, reliable & scalable platform trusted by 6,500+ customers - Send consistent and error-free messages quickly - Communicate and respond more quickly to disruptive events - Automate and tailor response activities to meet your needs Companies Trust Everbridge to Deliver High Availability, Scalability, Resiliency, and Security: 9 of the 10 Top U.S. Investment Banks 6 of the 10 Largest Global Automakers 4 of the 4 Largest Global Consulting Firms 8 of the 9 Largest Health Systems 8 of the 10 Largest U.S. Cities 47 of the 50 Busiest North American Airports * * * Product Website Everbridge 360 (Critical Event Management) Seller [Everbridge](https://www.g2.com/sellers/everbridge) Discussions [Everbridge 360 (Critical Event Management) Community](https://www.g2.com/products/everbridge-360-critical-event-management/discuss) Solution Type All-in-One Overview by Courtney Stafford ![Cognizant](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cognizant") Used by Cognizant and 2 others ##### Featured Companies [ ![Cognizant](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cognizant") Cognizant](https://www.g2.com/products/cognizant/reviews)[ ![Leidos](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leidos") Leidos](https://www.g2.com/products/leidos/reviews)[ ![Netskope](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Netskope") Netskope](https://www.g2.com/products/netskope-activity-feeds-for-microsoft-onedrive-netskope/reviews) Beta Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/everbridge-360-critical-event-management/pricing) ## Everbridge 360 (Critical Event Management) Integrations (21) What do users say about integrations? Verified by Everbridge 360 (Critical Event Management) [Show More Integrations](https://www.g2.com/products/everbridge-360-critical-event-management/integrations) ![Kimberly H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberly H.") KH Kimberly H. District Police Communications Sr. Manager Enterprise (\> 1000 emp.) 8/17/2026 "A Game-Changer for Fast, Reliable District-Wide Emergency Notifications for Public Schools" 5/5 What do you like best about Everbridge 360 (Critical Event Management)? Here’s a polished version that keeps the substance of your experience while making it appropriate for a professional G2 review: Since 2022, Orange County Public Schools (OCPS) District Police Communications has developed a strong partnership with Everbridge while implementing its Mass Communication Notification platform as an integration with our police CAD (Computer-Aided Dispatch) system. Scott Nethero went above and beyond to help us develop a customized solution that met the unique needs of our district. This involved many hours of collaboration through emails and Microsoft Teams meetings, as well as coordination with our CentralSquare CAD vendor and the OCPS Information Technology Services (ITS) department. Through extensive uploading, testing, re-testing, reconfiguring, and fine-tuning, we successfully developed a streamlined four-step notification process. What previously required multiple time-consuming steps can now be accomplished much more efficiently, allowing critical information to be distributed quickly when every minute matters. The Everbridge integration has also helped bridge communication gaps by improving information sharing among our schools, surrounding law enforcement agencies, district leadership, operational departments, and the learning division. Members of the Everbridge portal can also opt in to receive additional notifications through personal phone calls or text messages, helping ensure critical information reaches the appropriate people quickly. For a large school district, timely and accurate communication is essential. This solution has been a game changer for our team by improving efficiency, strengthening situational awareness, and supporting faster, more informed decision-making across the organization. Most importantly, Scott’s commitment to understanding our operational needs and working collaboratively with multiple stakeholders was instrumental in making the integration successful. His responsiveness, persistence, and willingness to work through challenges made a significant difference for our team. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? The only dislike, we didn’t do this sooner!! Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? As we all know, problems arise with any project. The reassurance is there to verify where mistakes are made and to seek out solutions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Pedro R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pedro R.") PR Pedro R. Emergency Management Coordinator Enterprise (\> 1000 emp.) 7/17/2026 "Incredibly Customizable and Stellar Support" 5/5 What do you like best about Everbridge 360 (Critical Event Management)? We use the Everbridge 360 system as our university’s primary emergency mass-notification tool. I really appreciate how responsive the Everbridge 360 (Critical Event Management) technical team is—they’re always ready to support us and troubleshoot whatever we need. I also like how flexible and customizable the system is overall. It’s an impressive platform that provides a wide range of resources beyond just sending alerts. The setup was straightforward, and the Everbridge team made the integration process smooth. We also integrate it with Modo Labs to connect with our university app, social media channels, and Alertus software, which further enhances its functionality. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? The only area that really comes to mind is training. Their platform already provides extensive support and training through Everbridge University, but it would be helpful to receive more targeted information about specific trainings that match our needs, so we can share it with our dispatchers who are responsible for sending alerts. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? We use Everbridge 360 for incident and emergency mass communications, internal communications, and weather alerting. It enhances preparedness and improves alerting across our university. Review collected by and hosted on G2.com. Show More 7/21/2026 Current UserValidated ReviewerSource: Organic DK David K. Senior Business Resiliency Officer Mid-Market (51-1000 emp.) 7/2/2026 "Quick to Learn, Easy to Use, Reliable Crisis Communications" 5/5 What do you like best about Everbridge 360 (Critical Event Management)? Everbridge's user interface is intuitive and learner-friendly. We have a small team of users that I was able to easily train on how to perform their duties. We recently completed an integration with our new human resources platform - our Everbridge account manager was able to provide simple instructions that allowed us to perform the integration in under an hour. From a performance perspective, the platform has exceeded expectations and allowed us to rapidly send targeted notifications to frontline employees regarding physical security alerts that include images and guidelines. Continuing to partner and renew our contract with Everbridge was an easy decision this budget season as the price for the capability is an excellent return on investment. Plus, Everbridge's continued growth and development promise increasing opportunities to integrate new and improved products to support our own growing organization. The support team has also been exceptional at walking us through the different capabilities and scaling packages to the capability and price best-suited for us. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? In complete honesty, we haven't noticed anything that we dislike at this time. Usually, user interface and learning how to use a system would be the biggest challenge, but Everbridge has proven incredibly intuitive and easy to learn. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? Everbridge is helping us by allowing our small business resiliency and physical security team (2 employees) to perform the duties of a much larger team. We are now able to maintain situational awareness of employee locations across 34 locations and rapidly communicate with select employee groups during time-sensitive events. These actions would take five or ten times as long using manual processes. This guaranteed and automated communication assures us continuity and safety and allows us to focus on other impacts from disruptions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite EJ Edie J. System Administrator Logistics and Supply Chain Mid-Market (51-1000 emp.) 8/7/2026 "Pivotal for Quick Emergency Response" 4.5/5 What do you like best about Everbridge 360 (Critical Event Management)? I appreciate the real-time picture Everbridge 360 (Critical Event Management) gives me of every asset and the risks they face. It allows me to see the whole estate at a glance, which has changed how I keep watch over our systems. I love how it seamlessly integrates with the platforms we already run, making it feel like a part of our existing environment. It simplifies passing information between departments without the need to manually stitch together separate tools. Its integration capabilities allow it to automatically map a fault signal to the associates tied to a system, which saves me the effort of manually working out who to warn and how to contact them. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? My one criticism is that setting up the workflow to reach particular groups for particular events can occasionally take some fiddling. The logic behind who gets notified when is not always as direct as I would like. That said, their support team has consistently smoothed the path, and what looked knotty at the outset has always been sorted without much trouble. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? I use Everbridge 360 to quickly alert the right teams during critical system risks, ensuring fast response. It integrates with our existing platforms, providing a real-time view of risks and streamlining communication by directing alerts automatically without manual intervention. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite CF Cody F. Field communications director Facilities Services Small-Business (50 or fewer emp.) 8/6/2026 "Reduced our emergency response times significantly" 3.5/5 What do you like best about Everbridge 360 (Critical Event Management)? I really appreciate the geographic targeting feature of Everbridge 360 (Critical Event Management). It's perfect in crisis situations, allowing me to make a virtual line over the refinery area impacted on the map. The system then only alerts staff inside that danger zone, which is great for avoiding mass panic in the entire manufacturing complex. The automated text-to-speech capability that plays voice warnings on radios has been a huge help as well, especially since heavy protective equipment can prevent communication with remote field workers. This feature successfully reduced evacuation response times by three minutes per incident. Also, the initial setup was quite easy. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? I continue to experience the same problem with the admin dashboard—it gets frozen when trying to upload large employee contact lists. After a few hours of background tracking, it consumes the entire battery power from the phone. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? I use Everbridge 360 to send immediate alerts during toxic gas leaks, reducing evacuation times by three minutes. Its geographic targeting avoids mass panic by alerting only those in danger zones. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite RK Rakesh K. Account Manager Consulting Small-Business (50 or fewer emp.) 8/4/2026 "Streamlined Crisis Management and Communication" 4.5/5 What do you like best about Everbridge 360 (Critical Event Management)? I like the ability to quickly contact the right people, especially in incidents where safety is a concern. It's crucial for me to notify and follow up on responses in almost real-time. When I launch a critical event, everything is neatly organized, which reassures clients as they no longer have the crisis scattered across different places. I also find it beneficial that we define the event, select recipients, and let the system handle consistent information dissemination. The consolidated view of errors, statuses, responsible parties, and updates in one place without relying on the phone is a big plus. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? The experience is excellent, but I want to improve it and have more libraries of best practices. This would help accelerate implementation even further, and having more ready-to-use content for each sector would be beneficial. Also, I remember the initial setup experience as challenging, but very organized, and it wasn't that difficult. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? I use Everbridge 360 to organize crisis management, send consistent communications, and track event status. It helps contact the right people quickly, ensuring safety and giving clients peace of mind. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite LR Laura R. Chief People Officer Small-Business (50 or fewer emp.) 7/27/2026 "All-in-One Risk Tracking with Clean Dashboards and Time-Saving Bulk Uploads" 5/5 What do you like best about Everbridge 360 (Critical Event Management)? I enjoy that everbridge 360 provides an all in one place for all event and risk management tracking as opposed to many scattered excel files. The dashboards are relatively aesthetically pleasing and allow for ease of viewing when controls fail. Also doing bulk uploads via excel has worked well most of the time saving me hours of manual data entry. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? It takes forever to set up advanced features and I need too much help to get it running and when you mess up a bulk upload, you can’t just delete the entire batch, you have to manually delete links one by one which makes me want to scream. Also custom reports are super rigid, so if my boss wants a very specific view, I will simply export all and do it myself anyway. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? We use it for critical event and operational risk tracking so we’re ready for audits and also it prevents us from losing track of action plans in random email threads. Everbridge 360 keeps everyone on the same page about what needs to be fixed and gets the job done quickly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite SS Sharma S. Incident Response Manager Information Technology and Services Small-Business (50 or fewer emp.) 7/24/2026 "Essential for Crisis Communication, Needs Setup Refinement" 4/5 What do you like best about Everbridge 360 (Critical Event Management)? I really appreciate the Everbridge 360 (Critical Event Management) platform for its consolidated dashboard. During incidents, I don't want to be wasting time looking through menus, and having all the important controls on one screen really cuts down on frustration. The multi-channel delivery system is great too, as it helps ensure notifications reach the team by voice, message, and email at the same time, so no critical alerts are missed if someone steps away from their desk. I also find safety confirmations very useful because I can see real-time acknowledgements, which lets me immediately know who has been reached and who needs follow-up, instead of working through a call list manually. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? New administrators find the volume of configuration options daunting, and I have spent time walking colleagues through the setup before they felt confident. Acknowledgement handling could also be smarter, because devices continue receiving alerts after a person has already responded. The mobile application occasionally lags when I am checking team positions during a demanding period. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? I use Everbridge 360 for resilient communication during incidents. It ensures our response team, legal, and leadership are mobilized without relying on compromised infrastructure, aiding compliance and client communication. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite PA Patrizia A. Project Coordinator Renewables & Environment Mid-Market (51-1000 emp.) 7/18/2026 "Efficient Incident Management with Geo-Targeted Alerts" 4.5/5 What do you like best about Everbridge 360 (Critical Event Management)? I love the multi-channel alerts feature of Everbridge 360 (Critical Event Management) because it allows me to send the same message through text, phone call, and email simultaneously. This ensures people receive the message regardless of where they are working. The geo-targeting feature is also extremely valuable, as it lets me notify only the specific crews assigned to an affected area, preventing unnecessary alarm across the entire company. These features take a real weight off my shoulders during critical events, like the recent flooding incident I managed. Having ready-made templates for different scenarios like equipment failures, severe weather, and site access issues helps me reliably reach the right crews in minutes, transforming incident response from a crisis into a manageable task. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? Contact management is the weak spot. Our field teams rotate between sites often, so keeping the lists current falls on me, and the import process fights back more than it should. The interface also shows its age. Nothing that blocks my work, but some administrative tasks take more clicks than necessary. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? I use Everbridge 360 to replace the slow process of individually calling site supervisors. The templates and multi-channel alerts ensure field crews get the right information fast, and geo-targeting helps notify only those affected, making incident management efficient and less stressful. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AF Alonzo F. Senior Travel Manager Leisure, Travel & Tourism Mid-Market (51-1000 emp.) 7/16/2026 "Streamlines Communication During Critical Events" 4/5 What do you like best about Everbridge 360 (Critical Event Management)? I appreciate how Everbridge 360 (Critical Event Management) resolves the fragmented communication that used to happen during disruptions. It allows me to establish which of our traveling parties are exposed and communicate with them and the partners handling arrangements simultaneously, rather than relying on a chain of individual calls. I love the clarity it brings when something urgent needs to be communicated, as I can issue an update confidently and ensure it reaches the intended group. The ability to choose the channel based on urgency is also incredibly valuable, helping me treat minor itinerary adjustments differently from genuine disruptions. Additionally, the integration with Airtable and HubSpot simplifies the contact process, since our groups are already segmented and client details are easily accessible. The initial setup was actually pretty simple, which was a relief. Review collected by and hosted on G2.com. What do you dislike about Everbridge 360 (Critical Event Management)? Tailoring the communication rules to a particular scenario is more laborious than it ought to be. When circumstances shift, adjusting the message paths mid-flight is not as straightforward as I would like. The formatting options are also somewhat spare, which works against me when a message carries detail that needs to be read precisely rather than skimmed. Review collected by and hosted on G2.com. What problems is Everbridge 360 (Critical Event Management) solving and how is that benefiting you? Everbridge 360 resolves fragmented communication during disruptions, allowing me to identify affected travelers and coordinate with them and partners in one streamlined push, replacing individual calls. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Questions about Everbridge 360 (Critical Event Management)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Everbridge 360 (Critical Event Management) ](https://www.g2.com/products/everbridge-360-critical-event-management/discussions/new) GU Guest User • Last activity about 4 years ago What is everbridge used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-everbridge-used-for) ![Cheryl M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cheryl M.") CM Cheryl McCann • Last activity over 2 years ago Is there a user's group for administrators. 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/is-there-a-user-s-group-for-administrators) [ View all Discussions ](https://www.g2.com/products/everbridge-360-critical-event-management/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 12 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/everbridge-360-critical-event-management/pricing) Everbridge 360 (Critical Event Management) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d62c7ba9076922741c0a064127fa76eb/alertmedia.jpg "Product Avatar Image") AlertMedia 4.7/5(571) [ Compare Now ](https://www.g2.com/compare/alertmedia-vs-everbridge-360-critical-event-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c57cfa7112ebc509d3a007962c05ce2e/rave-alert.png "Product Avatar Image") RAVE Alert 4.5/5(71) [ Compare Now ](https://www.g2.com/compare/everbridge-360-critical-event-management-vs-rave-alert) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f2c0a842fb3eface4611fa41293a9890/informacast.png "Product Avatar Image") InformaCast 4.5/5(116) [ Compare Now ](https://www.g2.com/compare/everbridge-360-critical-event-management-vs-informacast) ##### ##### Everbridge 360 (Critical Event Management) Features Emergency Management Mass Alerts and Notifications Threat Monitoring Geolocation Emergency Planning Scenario Planning Automated Workflows Auditing & Compliance Prevention & Preparation Scenario Planning Document Database Response Mass Alerts and Notifications Incident Dashboard Collaboration Tools [ View More Features ](https://www.g2.com/products/everbridge-360-critical-event-management/features) ## 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