Link copied to clipboard # Agile CRM vs EngageBay Comparison - What are their main differences? Share [ Export ](/compare/agile-crm/engagebay/export.csv) Agile CRMEngageBay[+ Add Product](#) Pricing **Agile CRM** Free Trial **$0** per month · Free **$8.99** per month · Starter **$29.99** per month · Regular **$47.99** per month · Enterprise Show more **EngageBay** Free Trial **$0.00** Per User Per Month · Free **$14.99** Per User Per Month · Basic **$64.99** Per User Per Month · Growth **$119.99** Per User Per Month · Pro Show more **Pricing Insights** from reviews Perceived Cost **Agile CRM** $$$$$ **EngageBay** $$$$$ Average Discount **Agile CRM** 7% **EngageBay** 21%14% more Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Agile CRM** 6 months Based on 100 responses **EngageBay** 6 months Based on 100 responses Return on Investment **Agile CRM** 6 months Based on 100 responses **EngageBay** 6 months Based on 100 responses ![Agile CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1520576931/agile-crm.svg "Agile CRM") ![EngageBay](https://images.g2crowd.com/uploads/product/hd_favicon/a0b88ff17ce915a35f07f0800b76fd4c/engagebay.svg "EngageBay") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Agile CRM** Ease of Use (4) Effective (4) Not Intuitive (4) Poor Customer Support (4) **EngageBay** Ease of Use (244) Automation (170) Missing Features (108) Limited Features (85) Integrations **Agile CRM** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4aada3525836409d6774553468d34c18/wordpress-com.jpg "Product Avatar Image") WordPress.com ](https://www.g2.com/products/wordpress-com/reviews)[ View all ](https://www.g2.com/products/agile-crm/integrations) **EngageBay** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_180a406335a9d7c1e74c19fbb6161266/bulksms-com.png "Product Avatar Image") BulkSMS.com ](https://www.g2.com/products/bulksms-com/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_16082973aa4de2f6dabe8d5b0b6ae948/callhippo.png "Product Avatar Image") CallHippo ](https://www.g2.com/products/callhippo/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c5de26a8150b7b1d0fa602f564d03096/cleargistix-tug-tow.jpg "Product Avatar Image") Cleargistix Tug & Tow ](https://www.g2.com/products/cleargistix-tug-tow/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4c697348c4308e45662f69fd954993d8/docusign.png "Product Avatar Image") Docusign ](https://www.g2.com/products/docusign/reviews)[ View all ](https://www.g2.com/products/engagebay/integrations) Screenshots **Agile CRM** ![Agile CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/57571/expirable-direct-uploads_2Fb347c465-a2a0-4c12-a545-03af272e6778_2Fsales-dashboard.png) **EngageBay** ![EngageBay screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/110995/drip-email-campaigns.png) **Ratings** from reviews Meets Requirements **Agile CRM** **8.1** /10 Based on 324 responses **EngageBay** **9.3** /10 Based on 698 responses Ease of Use **Agile CRM** **8.1** /10 Based on 324 responses **EngageBay** **9.1** /10 Based on 709 responses Ease of Setup **Agile CRM** **7.8** /10 Based on 179 responses **EngageBay** **9.1** /10 Based on 613 responses Ease of Admin **Agile CRM** **8.2** /10 Based on 167 responses **EngageBay** **9.2** /10 Based on 438 responses Quality of Support **Agile CRM** **7.9** /10 Based on 317 responses **EngageBay** **9.5** /10 Based on 692 responses Has the product been a good partner in doing business? **Agile CRM** **8.0** /10 Based on 166 responses **EngageBay** **9.5** /10 Based on 399 responses Product Direction (% positive) **Agile CRM** **7.7** /10 Based on 319 responses **EngageBay** **9.8** /10 Based on 674 responses **Features** ratings from reviews CRM **7.4** /10 Based on 49 responses **8.9** /10 Based on 285 responses Marketing Automation **7.9** /10 Based on 25 responses **8.9** /10 Based on 451 responses Help Desk **8.5** /10 Based on 15 responses **9.3** /10 Based on 80 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Email Tracking **7.2** /10 Based on 20 responses **9.4** /10 Based on 146 responses Landing Page Builders Not enough data **8.6** /10 Based on 70 responses Online Form Builder Not enough data **8.4** /10 Based on 69 responses A/B Testing Not enough data **9.0** /10 Based on 44 responses Live Chat **8.8** /10 Based on 13 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 76.7% Mid-Market(51-1000 emp.) 15.6% Enterprise(\> 1000 emp.) 7.8% Small-Business(50 or fewer emp.) 76.7% Mid-Market(51-1000 emp.) 15.6% Enterprise(\> 1000 emp.) 7.8% Small-Business(50 or fewer emp.) 69.3% Mid-Market(51-1000 emp.) 29.1% Enterprise(\> 1000 emp.) 1.7% Small-Business(50 or fewer emp.) 69.3% Mid-Market(51-1000 emp.) 29.1% Enterprise(\> 1000 emp.) 1.7% **Reviewers' Industry** [![Agile CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1520576931/agile-crm.svg "Agile CRM")](https://www.g2.com/products/agile-crm/reviews) Agile CRM Marketing and Advertising 15.0% Information Technology and Services 13.4% Computer Software 7.0% Financial Services 4.5% Internet 4.2% Other 56.0% [![EngageBay](https://images.g2crowd.com/uploads/product/hd_favicon/a0b88ff17ce915a35f07f0800b76fd4c/engagebay.svg "EngageBay")](https://www.g2.com/products/engagebay/reviews) EngageBay Information Technology and Services 22.8% Staffing and Recruiting 11.7% Marketing and Advertising 7.4% Education Management 5.5% Computer Software 5.0% Other 47.6% Alternatives **Agile CRM Alternatives** ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") [ ActiveCampaign ](/products/activecampaign/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) ![HubSpot Marketing Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-marketing-hub.svg "HubSpot Marketing Hub") [ HubSpot Marketing Hub ](/products/hubspot-marketing-hub/reviews) ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") [ Pipedrive ](/products/pipedrive/reviews) **EngageBay Alternatives** ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") [ ActiveCampaign ](/products/activecampaign/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Brevo](https://images.g2crowd.com/uploads/product/hd_favicon/9b8f8747599b922f5aaa181db2ae94f4/brevo-brevo.svg "Brevo") [ Brevo ](/products/brevo-brevo/reviews) ## Agile CRM vs EngageBay FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Agile CRM vs EngageBay? EngageBay stands out from Agile CRM with a higher G2 rating, stronger support and setup scores, and a more favorable reviewer-cited experience for small businesses. | [Agile CRM](https://www.g2.com/products/agile-crm/reviews) | [EngageBay](https://www.g2.com/products/engagebay/reviews) | | --- | --- | | 4.0/5 (368 reviews) | 4.6/5 (714 reviews) | | Small-Business | Small-Business | | 7.8 | 9.2 | | 7.9 | 9.5 | | Ease of Use (4 all-time mentions) | — | ### How do the pricing models of Agile CRM and EngageBay compare? EngageBay is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions. - **Agile CRM:** Reviewers highlight affordability and good value for small teams, but note that advanced features often require higher-tier plans, increasing costs over time. - **EngageBay:** Reviewers consistently describe EngageBay as offering strong value, with a comprehensive feature set included at a price point that satisfies small-business buyers. ### What are the best alternatives to Agile CRM and EngageBay? The top 3 alternatives to Agile CRM and EngageBay are ActiveCampaign, Freshsales, and — if supported — the next ranked alternative. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Agile CRM](https://www.g2.com/products/agile-crm/reviews) | 4.0/5 (368 reviews) | Small-Business | Reviewers highlight affordability and value for small teams | Ease of Use (4 all-time mentions) | | [EngageBay](https://www.g2.com/products/engagebay/reviews) | 4.6/5 (714 reviews) | Small-Business | Reviewers describe strong value and comprehensive features | — | | [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) | 4.4/5 (14,780 reviews) | Small-Business | — | — | | [Freshsales](https://www.g2.com/products/freshsales/reviews) | 4.5/5 (1,236 reviews) | Small-Business | — | — | ### Which CRM features should I prioritize when comparing Agile CRM and EngageBay? Buyers comparing Agile CRM and EngageBay should prioritize Workflow, Ease of Use, Quality of Support, and Automation features. - **Workflow:** Agile CRM is cited for workflow automation in 3 all-time mentions; EngageBay receives consistent recent praise for workflow and automation features. - **Ease of Use:** Agile CRM scores 8.1; EngageBay scores 9.2. - **Quality of Support:** Agile CRM scores 7.9; EngageBay scores 9.5. - **Automation:** Agile CRM has 3 all-time mentions for automation features; EngageBay is frequently praised for automation in recent reviews. ### What are the pros and cons of Agile CRM vs EngageBay? Agile CRM's headline strength is affordability and all-in-one functionality, while EngageBay's is its high reviewer satisfaction and comprehensive feature set. - **Agile CRM strengths:** Ease of use (4 all-time mentions), effective feature set (4), affordability (3), automation (3), contact management (3), efficiency (3), email marketing (3), intuitive interface (3), marketing automation (3). - **Agile CRM trade-offs:** Not intuitive for beginners (4), poor customer support (4), interface design issues (3), slow loading and performance (3), limited advanced customization and reporting, integrations often require higher-tier plans. - **EngageBay strengths:** High reviewer satisfaction on G2 (4.6/5 from 714 reviews), strong value, comprehensive features, praised for workflow, automation, and ease of use in recent reviews. - **EngageBay trade-offs:** Initial learning curve due to feature depth, some advanced settings and reporting options could be more intuitive, occasional feedback on navigation complexity for new users. ### Is Agile CRM or EngageBay better for small businesses? EngageBay is the better fit for small businesses, with higher satisfaction scores and a strong small-business reviewer base. - **Agile CRM:** Largest segment is Small-Business; reviewers note affordability and all-in-one features but cite support and usability trade-offs. - **EngageBay:** Largest segment is Small-Business; reviewers consistently praise its ease of use, workflow, and automation for small teams, with higher satisfaction scores across all key dimensions. ### Which CRM platform has better integrations? Agile CRM and EngageBay are at parity for integrations, with reviewers mentioning integrations but no clear leader. - **Agile CRM:** Integrations are mentioned in recent reviews, with 2 all-time mentions; reviewers cite Gmail, social media, and telephony integrations as valuable. - **EngageBay:** Reviewers frequently praise the platform for integrating contact management, email, and marketing tools in one place, but do not cite specific third-party integrations by name. ### How do Agile CRM and EngageBay compare on customer support? EngageBay outperforms Agile CRM on Quality of Support by a material margin, with a 1.6-point higher score (9.5 vs 7.9). - **Agile CRM:** Reviewers report variable support experiences, with recurring mentions of slow or unhelpful responses and issues not always resolved quickly. - **EngageBay:** Reviewers consistently praise EngageBay's support team for clear, timely, and helpful responses, with high satisfaction across recent reviews. ### Which is easier to implement, Agile CRM or EngageBay? EngageBay is easier to implement than Agile CRM, with a 1.4-point higher Ease of Setup score (9.2 vs 7.8). - **Agile CRM:** Reviewers describe setup as straightforward for basic use but note a steeper learning curve for advanced features and occasional challenges with initial configuration. - **EngageBay:** Reviewers consistently report that setup is quick and manageable, with most users becoming comfortable after a brief learning period and minimal technical assistance required. ### Which product has better Workflow? EngageBay is favored over Agile CRM for Workflow, with higher satisfaction in recent reviews and a stronger overall experience. - **Agile CRM:** Workflow and automation features are cited in 3 all-time mentions; reviewers note that the workflow builder can be rigid and less flexible for complex scenarios. - **EngageBay:** Reviewers consistently praise workflow automation, task management, and pipeline features, with high satisfaction reflected in recent reviews and a 9.2 Ease of Setup score.