Last updated on Apr 09, 2026
EngageBay offers 4 pricing editions, starting from $0 to $101.99 . EngageBay pricing tiers are designed to support different usage levels and team sizes. EngageBay also offers a free trial. Compare the EngageBay pricing table below to figure out the best fit for your needs. Some plans may require you to contact EngageBay Inc for custom pricing.
*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.
Marketing automation software to automate all your marketing & sales tasks, customer service workflows, lead generation & lead nurturing.
How to claim this offerContact segmentation and email campaigns are very effective in our recruitment business. Review collected by and hosted on G2.com.
Would prefer to see more reporting functionality to be customized to HR. Review collected by and hosted on G2.com.
I don’t personally use EngageBay All-in-One Suite, but users appreciate its all-in-one dashboard that combines CRM, email marketing, landing pages, forms, live chat, and helpdesk, preventing the need to juggle multiple tabs and saving time on context switching. The affordability is another strong point, with a free plan covering 250 contacts and low-cost plans starting at $14.99/user/month, offering enterprise-level modules for a fraction of the cost of alternatives. Marketing automation and lead scoring are highlighted, with users loving the drag-and-drop workflow builder for setting trigger-based emails and assignment rules that enable instant lead hand-offs. The built-in email and landing page builder is praised for its simplicity, allowing users to create with a drag-and-drop editor. The live chat and helpdesk features offer a unified ticket view with SLA alerts, allowing agents to easily switch between chat and tickets. Sales pipeline and deal tracking are facilitated with a visual Kanban board, customizable stages, and baked-in quote/invoice generation if the billing module is enabled. Additionally, users find value in the unified contact profile offering a 360° view of all interactions, smart lead assignment rules, built-in SMS and WhatsApp integration, quick one-click campaigns and drip flows, and effective helpdesk SLA alerts. The role-based permissions and quote & invoice generator features also receive positive notes, with users finding the mobile app functional and appreciating the knowledge base & portal feature that reduces ticket volume. Moreover, fast support and active community engagement add to its appeal, making it especially valuable for small-to-midsize teams, startups, agencies, and SaaS teams looking for an all-inclusive, budget-friendly solution. Review collected by and hosted on G2.com.
I don't use it myself, but here's a roundup of the pain points and areas users think could be better: Reporting & Analytics Depth feel basic with no drag-and-drop chart builder and limited custom metrics. Email & Landing Page Templates are limited in design and options. The Mobile App Experience isn't the best; it's a bit clicky and doesn't offer offline mode, with slow push notifications. Native Integrations are limited, needing Zapier for many connections which adds latency and cost. Automation Rules have quirks, with no visual flow map and delayed triggers. The Helpdesk lacks ticket hierarchy and automation. Custom Fields & Layout Flexibility are limited and need CSS hacks for changes. The Learning Curve for full stack can feel overwhelming, and support response time can delay free tier users. Pricing Jumps for advanced features happen quickly with the cost. Occasionally, there are UI Glitches, like the form builder losing drafts. Review collected by and hosted on G2.com.
