# Best eDiscovery Tools - Page 4 *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)* Electronic discovery (eDiscovery) software enables the review of electronic documents and information for use during litigation. Law firms and corporate legal departments use eDiscovery platforms to collect all possible files and associated metadata, filter out information beyond the legal scope, and then review individual documents to determine relevance to the case. This is preceded by a subpoena for digital information sent to relevant parties, which specifies the types of files, dates considered, relevant content, and other stipulations. Many eDiscovery products integrate with [database](https://www.g2.com/categories/database), [file storage](https://www.g2.com/categories/file-storage-sharing), or [backup](https://www.g2.com/categories/backup) systems to streamline import and data collection processes as well as other [case management tools](https://www.g2.com/categories/legal-case-management) to group this data with all other information related to specific cases. To qualify for inclusion in the eDiscovery category, a product must: - Gather and compartmentalize data files from companies and individuals involved in pending court cases - Filter and sort documents as needed based on user settings, pulling data points relevant to the case ## How Many eDiscovery Software Products Does G2 Track? **Total Products under this Category:** 140 ### Category Stats (May 2026) - **Average Rating**: 4.24/5 (↑0.01 vs Apr 2026) - **New Reviews This Quarter**: 47 - **Buyer Segments**: Small-Business 43% │ Mid-Market 39% │ Enterprise 18% *Last updated: May 31, 2026* ## How Does G2 Rank eDiscovery Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 3,600+ Authentic Reviews - 140+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which eDiscovery Software Is Best for Your Use Case? - **Leader:** [Relativity](https://www.g2.com/products/relativity/reviews) - **Highest Performer:** [Nextpoint](https://www.g2.com/products/nextpoint/reviews) - **Easiest to Use:** [Logikcull](https://www.g2.com/products/logikcull/reviews) - **Top Trending:** [Relativity](https://www.g2.com/products/relativity/reviews) - **Best Free Software:** [Logikcull](https://www.g2.com/products/logikcull/reviews) --- **Sponsored** ### 8am MyCase 8am MyCase is a legal practice management solution built for attorneys and legal professionals at small to mid-sized law firms in the US and Canada. MyCase helps you run your firm as a business, not just manage cases. Cases, documents, deadlines, and client communication are all stored in one place, so you and your team stay aligned without chasing updates. You can automate workflows, assign tasks, and stay on top of court deadlines with built-in calendaring. Clients get a simple, professional experience from intake to payment. Online intake forms and built-in eSignature get matters started quickly, while a secure client portal allows you to collect documents, share updates, and send reminders to keep the matter moving. Secure, IOLTA-compliant, online payments are powered by LawPay. Flexible payment options and automated invoice reminders make it easier for clients to pay, so you get paid faster and spend less time on follow-up. Firm-wide reporting gives you real-time visibility into revenue, expenses, and performance so you always know exactly where your business stands. And with 8am IQ embedded directly into MyCase, AI becomes a natural part of how you work helping you automate repetitive tasks and reduce administrative tasks, freeing up more time for meaningful legal work. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=356&secure%5Bdisplayable_resource_id%5D=352&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1009064&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=7760&secure%5Bresource_id%5D=356&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fediscovery&secure%5Btoken%5D=c9fba65d334c04464b95916de6a8d0a0000b61a40df7228023d366f8a4714032&secure%5Burl%5D=https%3A%2F%2Fwww.8am.com%2Flanding%2Fmycase%2F%3Futm_campaign%3Dmc-g2clicks%26utm_medium%3Dpay-per-lead%26utm_source%3DG2&secure%5Burl_type%5D=book_demo) --- ## What Are the Top-Rated eDiscovery Software Products in 2026? ### 1. [Cavo eD](https://www.g2.com/products/cavo-ed/reviews) Cavo eD includes innovations in software technology, search algorithms and Cloud architecture which come together to make possible a new vision of what eDiscovery can be. **Who Is the Company Behind Cavo eD?** - **Seller:** [Humanizing Technologies](https://www.g2.com/sellers/humanizing-technologies) - **Year Founded:** 2016 - **HQ Location:** Indianapolis, US - **Twitter:** @CavoLegal (331 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/humanizing-technologies (17 employees on LinkedIn®) ### 2. [Citation Eagle](https://www.g2.com/products/citation-eagle/reviews) Citation Eagle is a specialized software solution designed to assist intellectual property (IP) law practitioners in monitoring and analyzing citation data related to patents, trademarks, and designs. By providing comprehensive insights into IP portfolios, Citation Eagle enables users to make informed decisions and develop effective strategies for managing and protecting intellectual property assets. Key Features and Functionality: - Comprehensive Citation Monitoring: Tracks and analyzes citation data for patents, trademarks, and designs, offering a detailed view of how IP assets are referenced and utilized. - Advanced Analytics: Delivers in-depth analysis and reporting capabilities, allowing users to identify trends, assess the impact of citations, and evaluate the strength and relevance of their IP portfolios. - User-Friendly Interface: Features an intuitive interface that simplifies the process of accessing and interpreting complex citation data, making it accessible for both seasoned IP professionals and newcomers. - Integration Capabilities: Seamlessly integrates with existing IP management systems, ensuring a cohesive workflow and minimizing the need for manual data entry. Primary Value and Problem Solved: Citation Eagle addresses the critical need for IP law practitioners to efficiently monitor and analyze citation data, which is essential for understanding the value and influence of their intellectual property assets. By automating the collection and analysis of citation information, the software reduces the time and effort required for manual tracking, enhances the accuracy of data interpretation, and supports strategic decision-making. This leads to improved management of IP portfolios, better identification of potential infringements or licensing opportunities, and a stronger overall IP strategy. **Who Is the Company Behind Citation Eagle?** - **Seller:** [Citation Eagle](https://www.g2.com/sellers/citation-eagle) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 3. [CivicDocs](https://www.g2.com/products/civicdocs/reviews) CivicDocs is a specialized digital evidence management platform designed to empower prosecutors in efficiently sharing and managing critical evidence. The platform's built-in redaction, electronic signature, and confidential management features align with the unique needs of legal professionals, providing a transparent and efficient approach to eDiscovery with a robust audit trail. CivicDocs is specifically tailored to enhance the organization and security considerations of prosecutors, support staff and various roles within the criminal justice system. **Who Is the Company Behind CivicDocs?** - **Seller:** [CivicEye](https://www.g2.com/sellers/civiceye-93739d07-f538-4c67-9cb1-b88353db3a03) - **Year Founded:** 2007 - **HQ Location:** Charlotte, US - **LinkedIn® Page:** https://www.linkedin.com/company/civiceye (29 employees on LinkedIn®) ### 4. [Clustify](https://www.g2.com/products/hot-neuron-clustify/reviews) Clustify is text analytics software used in e-discovery and other fields. It can analyze millions of documents on a modest desktop computer. Documents can be stored in a database or as individual files on disk, allowing Clustify to work with many other platforms and tools. **Who Is the Company Behind Clustify?** - **Seller:** [Hot Neuron](https://www.g2.com/sellers/hot-neuron) - **HQ Location:** Bryn Mawr, US - **Twitter:** @Clustify (338 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/8693328 (1 employees on LinkedIn®) ### 5. [Dagger Analytics](https://www.g2.com/products/dagger-analytics/reviews) Dagger Analytics offers predictive analytical expertise and services for the legal profession, including automatic document categorization, conceptual extraction, detection of privilege, named entities, and personally identifiable information (PII), key document suggestion, and metadata anomaly analysis. We offer rapid, massively scaled ancillary data processing services to include multilingual optical character recognition (OCR), near-immediate text and metadata extraction, language identification, automated audio transcription, and near-instantaneous bulk search. Dagger employs personnel equipped with TS-SCI clearance. We can process, analyze and host your data at locations worldwide for regulatory compliance purposes. We provide expert testimony to defense of our clients’ production processes or in opposition to those of their adversaries. Dagger points you to hot, relevant, privileged, or issue-specific documents using supervised and unsupervised machine-learning techniques that are continuously updated to keep in the vanguard of artificial-intelligence technology, including natural language processing, continuous active learning, dynamic tuning of parameters, algorithm selection, and feature representations, and cross-validation techniques to maximize training value and accuracy assessment and minimize review burden. Dagger’s predictive analytics outputs can be overlaid into your existing review tool (e.g., Relativity, Concordance), or you can use ours. Our legal data analytical tools and outputs include: Document Scoring Automated Document Categorization Privilege Detection Key Document Detection Concept Extraction and Clustering Near-duplicate Grouping and Deduping Dagger exploits elastic computing resources to expand capacity rapidly and seamlessly at times of peak demand, yielding near-immediate results anywhere in the world. We offer processing in numerous geographic locations to accommodate privacy and regulatory considerations. Dagger can pre-apply user-defined keyword, wildcard, proximity, and combined searches to avoid over-collection and database clutter. All outputs are accompanied by comprehensive graphical and tabular reports. Our processing services and outputs include: Text and Metadata Extraction Remote Email Retrieval Personally Identifiable Information (PII) Detection Date Identification Optical Character Recognition (OCR) Named Entity Extraction Language Translation and Detection Audio Transcription Image Recognition (Detect Who Or What It Is) **Who Is the Company Behind Dagger Analytics?** - **Seller:** [Dagger Analytics](https://www.g2.com/sellers/dagger-analytics) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 6. [Darrow](https://www.g2.com/products/darrow/reviews) Darrow is an AI-Powered Legal Intelligence Platform that sifts through real world data and legal data to detect harmful events, determine the number of victims, predict the outcome, and assess the financial value of a case. Using generative AI, Darrow uncovers egregious legal violations, matching plaintiff’s lawyers with their next big case. **Who Is the Company Behind Darrow?** - **Seller:** [Darrow](https://www.g2.com/sellers/darrow) - **Year Founded:** 2020 - **HQ Location:** New York, New York, United States - **LinkedIn® Page:** https://www.linkedin.com/company/darrow-ai (182 employees on LinkedIn®) ### 7. [DigiScope](https://www.g2.com/products/digiscope/reviews) DigiScope provides simple and powerful browsing and searching capabilities for online and offline so that administrators can quickly import information that's required to complete eDiscovery and Recovery tasks. **Who Is the Company Behind DigiScope?** - **Seller:** [Lucid8](https://www.g2.com/sellers/lucid8) - **Year Founded:** 1996 - **HQ Location:** United States - **Twitter:** @Lucid8Software (2 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/lucid8 (2 employees on LinkedIn®) ### 8. [Digital Reef](https://www.g2.com/products/digital-reef/reviews) Process, Investigate and Preview your Data 40% Faster Digital Reef is the fastest processing engine on the market, featuring an intuitive ECA and analytics interface designed for rapid data searching, analysis, and advanced filtering. The result: lawyers receive a smaller volume of higher-quality documents 40% faster than with legacy processing engines, reducing data sets by more than 95%. Deployment Options Behind Firewall (on-prem or cloud) Managed Service and Saas Portable for Sensitive or International Matters Digital Reef is backed by the full resources of TransPerfect Legal, a trusted partner to AM Law 200 and Global 100 law firms. With locations in more than 150+ cities across six continents, TransPerfect's award-winning professionals are available to support your Digital Reef environment and all forensics, eDiscovery, managed review, deposition, and language services needs. **Who Is the Company Behind Digital Reef?** - **Seller:** [TransPerfect Legal](https://www.g2.com/sellers/transperfect-legal) - **Year Founded:** 1992 - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/transperfect-legal-solutions-tls-/ (546 employees on LinkedIn®) - **Phone:** +1 212.689.5555 ### 9. [DigitalReef eDiscovery](https://www.g2.com/products/digitalreef-ediscovery/reviews) With Digital Reef's software, you're able to provide your clients with legally defensible, full scale, on-site collection and processing services at a fast speed. **Who Is the Company Behind DigitalReef eDiscovery?** - **Seller:** [TransPerfect](https://www.g2.com/sellers/transperfect) - **Year Founded:** 1992 - **HQ Location:** New York - **Twitter:** @DigitalReef (570 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/transperfect/ (17,439 employees on LinkedIn®) ### 10. [DiscoverPoint Viewer](https://www.g2.com/products/discoverpoint-viewer/reviews) DiscoverPoint Viewer dramatically reduces the lost time, expense and frustration associated with current search tools. **Who Is the Company Behind DiscoverPoint Viewer?** - **Seller:** [Discover Technologies](https://www.g2.com/sellers/discover-technologies) - **Year Founded:** 2009 - **HQ Location:** McLean, Virginia, United States - **LinkedIn® Page:** https://www.linkedin.com/company/discover-technologies (70 employees on LinkedIn®) ### 11. [Discovery Assistant](https://www.g2.com/products/discovery-assistant/reviews) Discovery Assistant is a feature-rich, robust, scalable and easy to use e-discovery processing solution. **Who Is the Company Behind Discovery Assistant?** - **Seller:** [ImageMAKER Development](https://www.g2.com/sellers/imagemaker-development) - **Year Founded:** 1990 - **HQ Location:** New Westminster, CA - **LinkedIn® Page:** https://www.linkedin.com/company/imagemaker-development-inc. (3 employees on LinkedIn®) ### 12. [Docket Alarm](https://www.g2.com/products/docket-alarm/reviews) Search millions of lawsuits, track your cases on any device, and analyze outcomes for competitive advantage. **Who Is the Company Behind Docket Alarm?** - **Seller:** [Docket Alarm](https://www.g2.com/sellers/docket-alarm) - **Year Founded:** 2011 - **HQ Location:** Washington, US - **Twitter:** @DocketAlarm (710 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/docket-alarm-inc- (1 employees on LinkedIn®) ### 13. [E3:Universal](https://www.g2.com/products/e3-universal/reviews) E3:U truly masters the three sides of the digital triangle with file system/hard drive data, smartphone/mobile data, and the new emerging IoT data. For any lab or organization, the ability to have one unified interface and control over process is key for efficiency and consistency. **Who Is the Company Behind E3:Universal?** - **Seller:** [Paraben](https://www.g2.com/sellers/paraben) - **Year Founded:** 1999 - **HQ Location:** Gruetli Laager, US - **Twitter:** @parabencorp (4,224 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/paraben-corporation/ (16 employees on LinkedIn®) ### 14. [EC3](https://www.g2.com/products/ec3/reviews) EC3 was built for speed and scalability. It has an enterprise engine under the hood, so you can streamline review, shorten timelines, and ensure your eDiscovery is accurate and defensible. **Who Is the Company Behind EC3?** - **Seller:** [ONE Discovery](https://www.g2.com/sellers/one-discovery) - **Year Founded:** 2016 - **HQ Location:** Falls Church, US - **LinkedIn® Page:** https://www.linkedin.com/company/one-discovery/ (22 employees on LinkedIn®) ### 15. [eDig365 | Microsoft365 eDiscovery Reporting](https://www.g2.com/products/edig365-microsoft365-ediscovery-reporting/reviews) See the full picture of your Purview eDiscovery environment in one place. View cases, legal holds, searches, exports, and audit logs in a user friendly reporting application. Built for legal, compliance, audit, and IT teams, eDig365 delivers visibility native Microsoft Purview tools can’t — helping you make faster, better informed decisions. **Who Is the Company Behind eDig365 | Microsoft365 eDiscovery Reporting?** - **Seller:** [eDig365](https://www.g2.com/sellers/edig365) - **Year Founded:** 2025 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/edig365/ (1 employees on LinkedIn®) ### 16. [EDT](https://www.g2.com/products/edt/reviews) With completely integrated functionality EDT enables you to replace multiple tools with a single, easy to use solution for processing, early case assessment, analysis, review and production. **Who Is the Company Behind EDT?** - **Seller:** [EDT](https://www.g2.com/sellers/edt) - **Year Founded:** 2002 - **HQ Location:** Paddington, AU - **LinkedIn® Page:** https://www.linkedin.com/company/edt-software/?originalSubdomain=au (192 employees on LinkedIn®) ### 17. [Enterprise Email Archive](https://www.g2.com/products/messagesolution-enterprise-email-archive/reviews) MessageSolution Enterprise Archive Main Features: Transparent Outlook and Web Access to the Archive; High Speed Search and Retrieval; Mailbox Management Reduce Server Storage Over 90%; Exchange OWA Support; Public Folder and Offline Archiving; Single Instance Attachment Archiving; PST File Manager; In-Process Compression, Full Outlook Integration. Support All Major Email Servers; Windows and Linux Multi-Platform Compatible. **Average Rating:** 2.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Enterprise Email Archive?** - **Ease of Use:** 3.3/10 (Category avg: 8.2/10) **Who Is the Company Behind Enterprise Email Archive?** - **Seller:** [MessageSolution](https://www.g2.com/sellers/messagesolution) - **Year Founded:** 2004 - **HQ Location:** Dublin, CA - **Twitter:** @GlobalArchiving (664 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/messagesolution-inc. (14 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 18. [EntrustedMail Email Archiving with eDiscovery](https://www.g2.com/products/entrustedmail-email-archiving-with-ediscovery/reviews) EntrustedMail's Email Archiving with eDiscovery is a comprehensive solution designed to securely store and manage your organization's email communications. It ensures compliance with legal and regulatory requirements by providing real-time archiving, powerful search capabilities, and robust case management features. This service not only safeguards your email data through encrypted storage but also enhances operational efficiency by eliminating redundant information and integrating seamlessly with Microsoft Outlook. Key Features and Functionality: - Powerful E-Discovery: Enables fast and accurate searching, allowing organizations to easily locate historical emails to meet compliance requirements and respond to litigation hold requests. - Case Management: Built-in tools facilitate the organization and presentation of records, simplifying electronic discovery and litigation processes. - Encrypted Storage: Maintains original file security attributes and ensures data integrity by encrypting archived emails. - Automatic DeDuping: Identifies and eliminates redundant data by analyzing byte patterns, ensuring a single, reliable record source. - Outlook Integration: Provides a seamless user interface for both new and archived messages within Microsoft Outlook. - Lightning-Fast Processing: Multi-threaded archiving ensures that messages are available for search and discovery on your schedule. Primary Value and Problem Solved: EntrustedMail's Email Archiving with eDiscovery addresses the critical need for organizations to securely archive and efficiently retrieve email communications. By offering real-time processing, encrypted storage, and advanced search capabilities, it ensures compliance with regulations such as GDPR and SOX. The solution simplifies the management of legal holds and eDiscovery requests, reducing the time and resources required to locate pertinent information. Additionally, features like automatic deduplication and Outlook integration enhance operational efficiency, allowing organizations to focus on their core activities without compromising data security or compliance. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **Who Is the Company Behind EntrustedMail Email Archiving with eDiscovery?** - **Seller:** [EntrustedMail](https://www.g2.com/sellers/entrustedmail) - **Year Founded:** 2001 - **HQ Location:** Atlanta, US - **LinkedIn® Page:** https://www.linkedin.com/company/entrustedmail/about/ (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 19. [Epiq AI](https://www.g2.com/products/epiq-ai/reviews) Enhance decision-making, reduce risk, and increase productivity for legal and compliance. Gain a strategic advantage with an AI-native platform that continuously learns, reasons, and grows. Increase efficiency gains and deeper insights using agentic solutions built on a platform that synthesizes information, coordinates the right models, adapts to feedback, and applies critical thinking to handle complex workflows. Increase review speed, accuracy, and cost efficiency beyond traditional TAR or linear review. Reduce review time and cost while improving accuracy and consistency using AI-native software to automate review of large datasets. Automatically classify documents for unlimited issue tags, relevance, Personally Identifiable Information (PII), and privilege. Update classification as the matter evolves without triggering additional fees. Uncover key insights faster using Epiq Assist™ to analyze all or part of the dataset and surface hidden insights. Enter limitless queries in Epiq Assist without incurring extra charges. Ensure review defensibility and reduce risk with standard metrics accepted by regulators, courts, and opposing counsel. **Who Is the Company Behind Epiq AI?** - **Seller:** [epiq](https://www.g2.com/sellers/epiq) - **Year Founded:** 1988 - **HQ Location:** New York, New York - **Twitter:** @EpiqGlobal (3,189 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/epiqglobal/ (8,311 employees on LinkedIn®) ### 20. [FileQuest](https://www.g2.com/products/filequest/reviews) FileQuest is an advanced Web-based data discovery solution that empowers law firms, corporations and government organizations to seamlessly perform their own data extraction, filtering, processing, review and production of documents. **Who Is the Company Behind FileQuest?** - **Seller:** [Digital Mountain](https://www.g2.com/sellers/digital-mountain) - **Year Founded:** 2003 - **HQ Location:** Santa Clara, US - **Twitter:** @866DigDocs (44 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/63040 (22 employees on LinkedIn®) ### 21. [Fileread AI](https://www.g2.com/products/fileread-ai/reviews) Fileread eliminates time-consuming document review, turning mountains of data into structured, actionable insights. With Fileread, litigation teams deliver the speed and accuracy clients demand while ensuring no crucial details slip through the cracks. Fileread: Summarizes large datasets Generates detailed fact memos Pinpoints crucial facts and documents Builds comprehensive timelines Identifies contradictions Ensures complete coverage of critical details No more manual document reviews. No more missed documents. No sacrificing accuracy or security. Every insight and fact is instantly traceable to its original source, providing complete transparency. And your data is safeguarded with military-grade protection and compliance at every level. **Who Is the Company Behind Fileread AI?** - **Seller:** [Fileread](https://www.g2.com/sellers/fileread) - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/fileread (17 employees on LinkedIn®) ### 22. [Forensic Email Collector](https://www.g2.com/products/forensic-email-collector/reviews) Forensic Email Collector is a powerful and intuitive tool to preserve email evidence from mailboxes. Connect to Gmail via Gmail API, Exchange servers and Office 365 via Exchange Web Services (EWS), and to virtually any other IMAP-compatible server such as Yahoo, Hotmail, iCloud and Zoho. Acquire data from even the toughest servers with ease thanks to automatic retries and the ability to resume acquisition sessions. Get a head start on your documentation with comprehensive logs and hashed output. **Who Is the Company Behind Forensic Email Collector?** - **Seller:** [Metaspike](https://www.g2.com/sellers/metaspike) - **Year Founded:** 2017 - **HQ Location:** El Segundo, US - **Twitter:** @MetaSpikeHQ (395 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/metaspike/ (2 employees on LinkedIn®) ### 23. [Hanzo](https://www.g2.com/products/hanzo/reviews) Empower you compliance and legal teams to get the most out of unstructured data with Hanzo Ediscovery & Compliance solutions. Collect & archive highly dynamic and interactive websites + work apps like Gsuite & Slack. If you can see it, we can collect it and preserve it for your archives. Book a demo today! **Who Is the Company Behind Hanzo?** - **Seller:** [Hanzo](https://www.g2.com/sellers/hanzo) - **Year Founded:** 2009 - **HQ Location:** Portland, US - **Twitter:** @gethanzo (552 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/hanzoinc/ (47 employees on LinkedIn®) ### 24. [Hearsay - Legal Data Collection](https://www.g2.com/products/hearsay-legal-data-collection/reviews) Hearsay is an eDiscovery and Mobile Forensics platform to accelerate the collection and review of native data from clients. **Who Is the Company Behind Hearsay - Legal Data Collection?** - **Seller:** [No More Screenshots](https://www.g2.com/sellers/no-more-screenshots) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 25. [iControl ESI](https://www.g2.com/products/icontrol-esi/reviews) iControl ESI offers end-to-end eDiscovery services. **Who Is the Company Behind iControl ESI?** - **Seller:** [iControl ESI](https://www.g2.com/sellers/icontrol-esi) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ## What Is eDiscovery Software? [Legal Software](https://www.g2.com/categories/legal) ## What Software Categories Are Similar to eDiscovery Software? - [Investigation Management Software](https://www.g2.com/categories/investigation-management) - [Legal Hold Software](https://www.g2.com/categories/legal-hold) - [AI Legal Assistant Software](https://www.g2.com/categories/ai-legal-assistant) --- ## How Do You Choose the Right eDiscovery Software? ### What You Should Know About eDiscovery Software ### What is eDiscovery Software? eDiscovery software, or electronic discovery software, handles the discovery process for electronic information prior to civil or criminal legal proceedings. eDiscovery tools identify, collect, and produce electronically stored information (ESI) for use in a lawsuit or investigation. Common features of eDiscovery solutions include legal hold, early case assessment, document collection, document production, document processing, and document review. More robust solutions offer analytics and data visualization tools to help legal teams understand the data.  eDiscovery solutions search for and collect documents and data, quickly export and analyze information, share files with colleagues and clients, integrate with other software tools to streamline processes, and maintain the security of files and data. The eDiscovery industry, including eDiscovery services, has exploded in the past couple of years. The increase in popularity is due to several reasons, with the two major ones being the improvement in the technology powering eDiscovery solutions and the increase in the number of documents housed digitally. eDiscovery solutions save law firms and legal departments time and money by streamlining legal teams’ workflow for ESI, which has expanded far beyond email to include dozens of types of admissible documents. The major use cases include criminal and civil litigation, internal investigations driven by regulatory oversight, public information requests, and data privacy maintenance (especially relevant given GDPR and the increased focus on privacy).  The technology relies on optical character recognition (OCR) and predictive coding, which refers to the application’s process of combing through a subset of documents for relevant information based on input from the user and making a determination as to what qualifies. The rise in predictive coding, which integrates artificial intelligence (AI) into the eDiscovery workflow, has improved the utility of eDiscovery applications and led to wider adoption. There are several use cases for eDiscovery software, with the major ones being as follows: **Legal hold:** eDiscovery can track and create auditable trails for users’ legal holds. **Early case assessment:** The early stages of a case are crucial to shaping the future development of litigation proceedings. eDiscovery tools give the legal team the ability to organize, tag, and prioritize large swaths of unstructured data. **Discovery projects:** eDiscovery solutions ensure that the discovery period is as painless as possible while maintaining document security and compliance. **Internal investigations:** eDiscovery software can be used by legal teams in internal investigation cases to gather and digest as much information as possible without being obtrusive. Legal, compliance, and HR teams can all utilize the software to gather relevant documents that get to the heart of a dispute. **Third-party subpoenas:** eDiscovery software can help businesses respond to government and third-party subpoenas quickly and easily. These solutions gather relevant documents and get them to the necessary parties. **Document production:** These solutions create documents in various formats, organize relevant files, and create privilege logs so that document production is quick and easy for legal teams. ### What are the Common Features of eDiscovery Software? The following are some core features within eDiscovery software that can help users: **Document collection** : eDiscovery software collects documents from various data sources while producing an auditable trail. **Data processing** : The software processes electronic documents and extracts relevant information via metadata combing, native application imaging, and domain parsing. The user feeds data to the engine, and the application processes it, preparing it for legal review.  **Document review** : eDiscovery software processes documents and extracts relevant information via metadata combing, native application imaging, and domain parsing. **Permissioned access** : The solution Isolates and protects privileged or password-protected documents to allow only the access necessary.  [**Project analytics**](https://www.g2.com/categories/ediscovery/f/project-analytics): It analyzes discovery projects and produces data visualizations based on available project information. These tools can help analyze discovery projects and produce data visualizations to help legal professionals get a better understanding of what the data says. **Legal hold** : eDiscovery software automates the process of preserving ESI relevant to anticipated litigation.  **Document production** : Document production is a key feature of eDiscovery software. Legal professionals set up their application to trawl through and select relevant documents based on key indicators such as specific words or phrases. eDiscovery tools highlight the relevant ESI and get it ready for the legal process post discovery. **Assisted review** : By leveraging the assisted review feature of an eDiscovery platform, legal professionals can improve the accuracy of document review and ensure that they’re not missing relevant information. **Case dynamics and transcripts** : Some eDiscovery platforms provide users with tools that house case documents and create links between different legal documents. Transcripts can be linked to disparate case documents, and new information can be added and analyzed as the case develops. **Auto-detection of privileged materials** : eDiscovery software typically combs through relevant ESI to identify and flag privileged documents so the team does not waste time on them. Some eDiscovery solutions also include:  [**User reporting**](https://www.g2.com/categories/ediscovery/f/user-reporting): The solution tracks and reports on reviewer activity for specific projects. [**Project templates**](https://www.g2.com/categories/ediscovery/f/project-templates): The software provides templates for different project types. [**Automated review**](https://www.g2.com/categories/ediscovery/f/automated-review): eDiscovery software leverages machine learning to automatically review and analyze documents under review. **Data visualization** : Certain eDiscovery solutions contain data visualization tools, which help legal professionals grasp the information and story presented by specific data sets. **Real-time chain of custody** : This feature refers to the auditable trail of digital fingerprints left on legal documents by the eDiscovery application. ### What are the Benefits of eDiscovery Software? **Streamline the discovery process:** Legal professionals use eDiscovery software to streamline the discovery process. What was previously an arduous process, painstakingly combing through thousands of documents by hand, has now been vastly improved by the introduction of AI-powered eDiscovery software. The majority of law firms are moving litigation operations, specifically eDiscovery activities, in house. This shift means an increase in the amount of work for in-house legal teams and therefore an increase in the need for efficient processes and automation. **Cost and time savings:** A major reason for using eDiscovery software is to save time and costs during the discovery process. These solutions allow law firms to save time by providing simultaneous keyword search in multiple locations, automatic deduplication of search results, permission-based filtering of search results, indexing, retrieval of unindexed items, automated redaction, and archiving of documents. As the amount of ESI has skyrocketed, discovery costs responded accordingly. AI-powered eDiscovery solutions have helped to keep costs down while improving accuracy and data collection efficiency. eDiscovery software implementation saves legal teams time and allows them to cut down on costs associated with document review, early case assessment, and all discovery-related tasks. The myth that manual, human document review is more accurate than computer-assisted review seems to have died out, as mounds of empirical evidence supporting the incredible accuracy of eDiscovery solutions in identifying relevant documents has eliminated the support of reasonable observers. Multiple studies have been completed comparing human document review accuracy and automated document review, and the automated systems easily outpaced the human-generated numbers. ### Who Uses eDiscovery Software? Legal professionals use eDiscovery software. As eDiscovery software improves, it is becoming easier for in-house legal teams to utilize these platforms instead of hiring external eDiscovery firms. **Law firms:** Lawyers and paralegals within law firms are the two largest user groups of eDiscovery software. Lawyers may not interact as directly with these solutions, but they rely on the information that is gleaned, organized, and presented in a digestible format. **Legal departments:** In-house corporate legal departments are the other large user group for eDiscovery solutions. These teams use the software to handle investigations, litigation, and audits. Legal departments can register, upload, normalize, analyze, evaluate, share, and store relevant data gathered by eDiscovery tools to aid in their audits and investigations.  #### Software Related to eDiscovery Software Related solutions that can be used together with eDiscovery software include: [Legal practice management software](https://www.g2.com/categories/legal-practice-management) **:** eDiscovery solutions often integrate with legal practice management software, which helps law firms have a comprehensive solution for cases involving eDiscovery.  [Legal case management software](https://www.g2.com/categories/legal-case-management) **:** Legal case management solutions, also known as matter management solutions, handle legal cases for law firms and legal departments. eDiscovery tools often integrate with legal case management software. ### Challenges with eDiscovery Software Software solutions can come with their own set of challenges.  **Proper integrations:** For an eDiscovery tool to be as useful as possible, it needs to integrate with and collect data from a wide variety of sources. Microsoft Office 365 is the most common integration because historically most ESI has been emails, but as the types of legally permissible documents increase, eDiscovery solutions need to be able to collect data from them.  **Sensitive data:** eDiscovery tools deal with sensitive data management, so the security standards should be robust. Data security, particularly in cloud environments where the onus on security falls to the vendors operating there, is especially important in an age of increased cyberattacks.  ### Which Companies Should Buy eDiscovery Software? Law firms, companies with legal departments, and governments could all benefit from the purchase of eDiscovery software.  **Corporations:** Corporate legal departments that implement eDiscovery solutions are able to leverage those tools to handle disputes and investigations in house, as well as speed up data collection.  **Law firms:** Law firms big and small can benefit from adopting eDiscovery software. With these tools, they are able to move discovery work in house and keep that share of the billable hours for document review.  **Government organizations:** Government agencies that implement eDiscovery tools can handle record requests faster and more easily, as well as deal with litigation dockets and the necessary document review and production.  ### How to Buy eDiscovery Software #### Requirements Gathering (RFI/RFP) for eDiscovery Software In order to compile a suitable long list of potential eDiscovery tools, the prospective buyer must determine how many matters and how much data per matter they are likely to handle. Pricing structures vary across vendors, so making sure buyers eliminate vendors with structures that would be prohibitively expensive is a good starting point. The buyer should also look at the feature set offered by the vendor and how robust the underlying technology is. If the product meets all of the feature requirements and are within a price range, then it can be added to the list.  The prospective buyer should also assess the number of users and their familiarity with similar solutions. Will they be able to take advantage of a solution long on robust analytical tools and comprehensive features? Or are they better suited to a basic tool to help collect and cull the initial document cache? Once a buyer determines the priority of their requirements, they can move on to compiling a long list of choices.  #### Compare eDiscovery Software Products **Create a long list** Prospective buyers should cull any products that they know do not meet the basic criteria that they put together during their requirements gathering. They should compile a standardized list of questions based on those requirements to ask vendors during initial conversations.  **Create a short list** Prospective buyers should send out RFIs and look at the responses to help compile a short list. Research reports and user reviews are a great way to vet solutions that make the short list and look promising.  **Conduct demos** Only vendors that make the shortlist of possible solutions should be asked for demos. Prospective buyers should ask for live demos and go in with a specific type of scenario or list scenarios typical to their business to demonstrate the systems’ effectiveness. If pricing is not transparent, the law firm or company should ask for pricing details. #### Selection of eDiscovery Software **Choose a selection team** The actual users of the software should be included in the selection team to gauge usability. A member of the finance team should join wherever possible, and a technical lead should join the team to deal with specifics around systems integrations and security. **Negotiation** The negotiation process will take place between the buyer and a few vendors selected from the short list. Price will be important at this stage, and decision makers will weigh potential return on investment (ROI) given the cost and time savings provided by the solution as well as the number of matters expected per year. The final decision is typically based on the available data and information gleaned from the buying process, and made by the selection team. ### What Does eDiscovery Software Cost? eDiscovery solutions vary widely in how they are priced. Some vendors use a pay-as-you-go, usage-based model, while some price their product with a pay-per-matter model and others a time-based subscription model. The traditional method of pricing from companies providing eDiscovery services is line item pricing, where the client pays for each service on the a-la-carte menu.  #### Return on Investment (ROI) There are a few ways to calculate the ROI on an eDiscovery solution. One is to calculate the reduction in discovery data by looking at the document review rate and the hourly cost of outside reviewers. Then, buyers must consider the deduplication rate of the solution and the reduction in reviewable documents after early case assessment (ECA) and the additional culling the eDiscovery solution does. Next step entails subtracting the amount of money required for document review post eDiscovery, culling from the amount that would’ve been required absent any culling, and then, the buyer will have a solid estimate of cost savings. Teams can look at ROI in terms of time saved per matter that would have otherwise been spent on unnecessary document review.  ### eDiscovery Software Trends The legal industry has seen widespread adoption of eDiscovery software in the past few years, leading to a large swath of legal firms and departments moving their eDiscovery process in house. **Cloud-based solutions ** As in most industries, vendors are moving from on-premises software to building and delivering solutions in the cloud. eDiscovery is no exception, and the fact that operations are now in the cloud means that it’s easier than ever to expand the number of integrations with related document storage systems or matter management solutions. **AI-driven discovery ** Improvements in AI have expanded the breadth of functionality for eDiscovery. AI is making eDiscovery faster and more accurate, delivering more ROI to users and providing more data-driven insights into relevant documents.  **Analytics and data visualization ** Another trend in the eDiscovery space is solutions offering more robust analytics and data visualization tools. Legal professionals want documents reviewed and analyzed but are looking for additional data visualization features to help them understand the information they’ve found on a deeper level.