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CloudNine Reviews & Product Details

CloudNine Review is a fast, secure, and easy-to-use SaaS platform that empowers self-service users to load and export data quickly and begins discovery activities within five minutes. CloudNine Review delivers high service levels with all the features and functionality you need, and nothing you don’t. CloudNine Review reliably provides: • Processing of more than 4,500 file types • Active Grid • Upload + Retain Data • Review and Early Case Assessment Analytics • Search and Redact • User tagging settings • Rule-based tags • Dynamic Interactions Upload + Retain Data • Enable do-it-yourself collection and data upload to a secure online repository, to help you start the process automatically without any human intervention required. • Maintain collection in a protected cloud infrastructure until the matter allows for data destruction. Automate Processing • Convert documents to a usable form for review. Exclude duplicative ESI with a click of a button. • Easily identify non-responsive categories of documents for exclusion from review. Search and Review • Identify potentially responsive documents quickly with robust search capabilities. • Create review sets for multiple reviewers. • Add users and data fields as needed. • Set user rights to control access to functions, fields, and documents. • View search hit results on rendered text or even images. Generate Productions • Automate production to create precision productions and privilege logs. • Track multiple productions for later reference in future matters. Analytics & Managed Review • Keyword/Unique Hit Analytics • Domain Analytics • File Type Analytics • Timeline Analysis • Near Duplicate (and Document Similarity) Analytics • Email Thread Analytics • Concept Clustering • Concept Search • Social Network Analysis • Contract Analysis • Privilege Analytics • Continuous Multi-Modal Learning • Key Entity Analysis • Communication Analysis • Concept Clustering

Seller

CloudNine Discovery

Discussions

CloudNine Community

Overview by

Savannah Aaron

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

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CloudNine Reviews (16)

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Gail Z. B.

Firm Administrator

Small-Business (50 or fewer emp.)

5/9/2023

"CloudNine Review Simplifies Document Analysis"

5/5

What do you like best about CloudNine?

It's easy to learn and intuitive. Reviewing documents in CloudNine is more efficient than the dinosaur predecessors. Review collected by and hosted on G2.com.

What do you dislike about CloudNine?

The only constructive criticism I have would be to allow users to change the background color. Review collected by and hosted on G2.com.

J B.

Mid-Market (51-1000 emp.)

5/25/2023

"Cloud Nine"

4.5/5

What do you like best about CloudNine?

CloudNine LAW and Explore are two of the best e-discovery programs to use, very efficient and the export settings are top tier. Review collected by and hosted on G2.com.

What do you dislike about CloudNine?

There is really not much to not like with the programs but it can set stuck on large documents at times Review collected by and hosted on G2.com.

Dan O.

Litigation Technology Manager

Mid-Market (51-1000 emp.)

5/21/2023

"Very positive experience"

5/5

What do you like best about CloudNine?

Excellent tool for document review and producing documents. This application is also used for managing exhibits and deposition prep. DOcument tagging is very flexible. Review collected by and hosted on G2.com.

What do you dislike about CloudNine?

When more than one database is open, the image viewer cannot handle both. Seldom is this a problem. Review collected by and hosted on G2.com.

Tara D.

Small-Business (50 or fewer emp.)

2/20/2018

"Great software that is easy to log on, user-friendly, has a great layout, and is easy to navigate."

5/5

What do you like best about CloudNine?

Training to use CloudNine was not lengthy. CloudNine was great at searching documents, including tagging, and exporting. Software tailored to our business needs and streamlined the task at hand. Review collected by and hosted on G2.com.

What do you dislike about CloudNine?

I do not dislike anything about CloudNine, the layout is simple, functional, efficient, searching and tagging documents is easy. Review collected by and hosted on G2.com.

Recommendations to others considering CloudNine:

I highly recommend CloudNine, it is a great company tool and solution for searching large amounts of data. This service makes it possible for our company employees to work remotely and still be able to give our clients the best service possible. CloudNine has worked very well for our company and are very satisfied with the service. Well worth the price. Review collected by and hosted on G2.com.

What problems is CloudNine solving and how is that benefiting you?

The document search has eased the task of scanning large amounts of data. Benefits: CloudNine reduced time to review large amounts of data by its ease of search and tagging. Review collected by and hosted on G2.com.

Hyunji C.

Small-Business (50 or fewer emp.)

2/27/2018

"I used CloudNine as part of fraud investigation for email searches."

5/5

What do you like best about CloudNine?

I like the convenience and easiness of the use. The tag function made it easy flag the search results. I was impressed with the ease of use for a first time user. The speed and ease of loading data and being able to review it immediately is a tremendous advantage over other Cloud based platforms. Review collected by and hosted on G2.com.

What do you dislike about CloudNine?

I believe that search function could improve to isolate the data further down. Some of the basic document identification features became cumbersome when a limited number of documents were involved. Review collected by and hosted on G2.com.

Recommendations to others considering CloudNine:

This software is easy to use and very practical! The speed and ease of loading data and being able to review it immediately is a tremendous advantage over other Cloud based platforms. Review collected by and hosted on G2.com.

What problems is CloudNine solving and how is that benefiting you?

Being able to work with large data where it can be shared with multiple employees. Review collected by and hosted on G2.com.

Jonathan R.

Small-Business (50 or fewer emp.)

2/27/2018

"CloudNine Discovery is good at being really good"

5/5

What do you like best about CloudNine?

CloudNine routinely impresses me with their superior customer service and automated tools that just work. We regularly upload a lot of data to CloudNine’s automated hosting and discovery tool. Their software is easy to use and searching is flexible. Review collected by and hosted on G2.com.

What do you dislike about CloudNine?

I personally didn't have access to the administrative rights so I was dependent on others in my organization to ensure all of the access was appropriate. Not CloudNine's fault or dislike. Just a dislike in the process. Review collected by and hosted on G2.com.

Verified User in Law Practice

Mid-Market (51-1000 emp.)

11/9/2017

"Great Review Tool"

5/5

What do you like best about CloudNine?

The tool is very easy to use and train others on. It is very cost effective and can be rolled out quickly. Review collected by and hosted on G2.com.

What do you dislike about CloudNine?

Would like to be able to customize views in the review panel. Review collected by and hosted on G2.com.

Verified User in Law Practice

Small-Business (50 or fewer emp.)

3/6/2018

"Simple Interface"

3.5/5

What do you like best about CloudNine?

Items were easy to upload. Folder structure was maintained. Quick response to tech support questions. Review collected by and hosted on G2.com.

What do you dislike about CloudNine?

Not able to add check boxes for review tags. Review collected by and hosted on G2.com.

Katrina C.

Project Manager

Legal Services

Small-Business (50 or fewer emp.)

2/21/2017

"User friendly review tool backed by personalized customer support."

5/5

What do you like best about CloudNine?

What I like best about CloudNine is the intuitive searching function. It is easy to create complex searches, even as a beginner. You can also easily access your recent searches through a drop down on the main screen. This is much easier than going back to the searching page and re-creating searches that you didn't save. Review collected by and hosted on G2.com.

What do you dislike about CloudNine?

This isn't really a dislike, but I do wish we had the ability to re-name folders "on the fly" in the native tree view. This is done simply enough with an overlay into the folder field, though. Review collected by and hosted on G2.com.

Verified User in Law Practice

Mid-Market (51-1000 emp.)

1/12/2017

"CloudNine Review"

5/5

What do you like best about CloudNine?

I really like the fact that CloudNine is browser-based, so you can use it on any device. This is great when I want to review documents but I do not have my laptop with me. I also love how intuitive and user-friendly it is, and the team at CloudNine has been amazing in answering any questions I have and assisting as I learn the program. Review collected by and hosted on G2.com.

What do you dislike about CloudNine?

There is not much to dislike that I have found so far. The tools for redaction and annotation are great, but it would be nice not to have to re-select the tool you want as you go from page-to-page in the image. Review collected by and hosted on G2.com.

What problems is CloudNine solving and how is that benefiting you?

I am using CloudNine to manage a large set of e-mails and native documents (400+ GB). The biggest benefits so far for our team are that the program is so easy to learn and use, and that there are no limits to the number of reviewers you can have on a project. This has allowed us to get through our very large set of documents in a much shorter time frame. Review collected by and hosted on G2.com.