My customer success experience at Onna has been unlike any other I've had in my professional life or, frankly, outside of work. The team at Onna is above top-of-market for their professionalism, courtesy, deep commitment to understanding my business needs and how they interact with Reveal current or upcoming product features, transparency, collaboration, stability, and friendliness. Our monthly check-in is the only call I consistently look forward to seeing on my calendar.
Onna as a product has been excellent for us. It's a really useful insurance policy for us that gives me peace of mind. I am always looking for ways to stabilize costs and make my budget contingency-proof. The Onna team is laser focused on that goal. Rather than trying to simply sell me every new feature, they have partnered with me, become an extension of my team, and only bring me product offerings that are relevant and tailored to my strategic goals. They are true partners, and I value them immensely. Review collected by and hosted on G2.com.
None that I can think of. The product has become increasingly sophisticated, customizable, and user friendly. Besides which, they have always been incredibly receptive to user feedback. So far, there's nothing I absolutely need from Onna that it can't do. Review collected by and hosted on G2.com.
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This reviewer was offered a nominal incentive as thanks for completing this review.
Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.
